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BEST WESTERN PLUS Inn of Santa Fe

Santa Fe, NM, US (SAF)

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Based on 821 reviews
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Room & Rates

1 Queen Bed

1 Queen Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking, Continental Breakfast
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2 Queen Beds

2 Queen Beds, Non-Smoking, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board, Continental Breakfast
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1 Queen Bed

1 Queen Bed, Non-Smoking, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board, Continental Breakfast
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1 King Bed

1 King Bed, Non-Smoking, Mini Suite, Jacuzzi, Wet Bar, Microwave And Refrigerator, High Speed Internet Access, Continental Breakfast
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1 King Bed

1 King Bed, Non-Smoking, Wet Bar, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Iron And Ironing Board, Continental Breakfast
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Suite-1 King Bed

Suite-1 King Bed, Non-Smoking, Balcony, Two Rooms, Sofabed, Wet Bar, Microwave And Refrigerator, Continental Breakfast
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2 Queen Beds

2 Queen Beds, Non-Smoking, Sofabed, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board, Continental Breakfast
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1 King Bed

1 King Bed, Non-Smoking, High Speed Internet Access, Coffee Maker, Hairdryer, Iron And Ironing Board, Continental Breakfast
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1 King Bed

1 King Bed, Non-Smoking, Executive, Wet Bar, Microwave And Refrigerator, Sofabed, High Speed Internet Access, Continental Breakfast
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Suite-2 Rooms 3 Beds

Suite-2 Rooms 3 Beds, Non-Smoking, Balcony, Two Rooms, Wet Bar, Microwave And Refrigerator, High Speed Internet Access, Continental Breakfast
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1 Queen Bed - BEST WESTERN PLUS Inn of Santa Fe - 1

1 Queen Bed

1 Queen Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking, Continental Breakfast
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BEST WESTERN PLUS Inn of Santa Fe
3650 Cerrillos Road, Santa Fe, NM US 87507-2909

Stay at this recently renovated nonsmoking Santa Fe New Mexico hotel located near Santa Fe Plaza Loretto Chapel and the Indian and Spanish Market Welcome to the BEST WESTERN PLUS Inn of Santa Fe located near historic downtown Santa Fe the Historic Canyon Road Art and the Santa Fe Art Institute Guests staying at this Santa Fe hotel will be conveniently near the New Mexico State Capitol and the Georgia OKeefe Museum The Santa Fe Airport is just five miles from the BEST WESTERN PLUS Inn of Santa Fe The BEST WESTERN PLUS Inn of Santa Fe proudly features 95 spaciously appointed non smoking guest rooms each equipped with cable satellite television with HBO and wireless highspeed Internet access Guests will wake each morning to a delicious complimentary deluxe continental breakfast This Santa Fe hotels additional amenities include an indoor swimming pool and exercise facility Pets are welcome The BEST WESTERN PLUS Inn of Santa Fe is close to a variety of local attractions and activities including the Ski Santa Fe Ski Area Baidolier National Monument golf courses and horseback riding Hotel guests frequently choose the BEST WESTERN PLUS Inn of Santa Fe when attending the Indian Market Balloon Fiesta Pueblo Feast Days and Music in the Plaza For superior customer service and a convenient location in Santa Fe make a reservation at this Santa Fe hotel today

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AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • ATM Machine
  • Check In/Check Out Kiosk
  • Concierge Desk
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Parking (Fee)
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 821 reviews
from Tucson, Arizona
Submitted on 14-05-2016
We were here for two days in May 2016. The Hotel was decorated in Santa Fe furnishings and accessories. Very clean environment and friendly helpful staff. We had a dog with us and the room was fresh and clean. The breakfast that was complimentary, was hot and good. If we are ever in the area again with our dog, we will be back.
from
Submitted on 16-05-2016
This is a very Pet friendly place There is a Small area for dogs, but not very clean. Room was small yet very clean and adequate. Breakfast good and welcoming each morning. The staff very helpful. Laundry and fitness room accessible.
from Co
Submitted on 17-05-2016
Excellent Hotel, check in was fast and efficient, staff is wonderful, located in a nice part of town. Very friendly staff, room was clean and spacious, excellent part of town. Really enjoyed our stat in Santa Fe at the Best Western Hotel. Would recommend this hotel to everyone.
from Shelter Cove, California
Submitted on 18-05-2016
Beautifully decorated room. Very well appointed. Very clean and would have loved to stay. Wish we could have extended our stay. The breakfast selections were very good. The staff excellent too. Next time we will plan to stay longer.
from Las Cruces, United States
Submitted on 23-05-2016
highly recommend to family or friends, will return on personal visits as well as business related. shopping close by and friendly at check in and check out. Stayed on 3rd floor and it was nice and very quite
from Rowlett, TX, United States
Submitted on 28-05-2016
We've stayed at Best Western Motels in the past and have had terrible experiences. They have made some improvements. However, we stayed in a Best Western in Roswell,NM that didn't have an elevator. Won't make that mistake again. It was a real hassle to try and lift suitcases up two flights of stairs.
from
Submitted on 29-05-2016
The sink in the room was so beautiful. Had a great stay, the room was nice and we were very comfortable. We stayed on our way to Arizona and then again on our way back. We always stay at Best Westerns and this one was a step above
from Colorado Springs, Colorado
Submitted on 31-05-2016
Near but not in downtown Santa Fe. A well kept secret easily accessible from interstate. Good spacious rooms with southwest flavor. Breakfast area is well done, recently upgraded. Hits the spot. Try it and see.
from Almeria, Spain
Submitted on 05-06-2016
I thought this hotel was great and it wasn't too expensive. They allow dogs of all sizes, which we had 2 of, offered free wifi, free breakfast, and everything was clean and nice. They have a pool and exercise area that looked nice as well although I didn't use them.
from Phoenix, Arizona
Submitted on 05-06-2016
We enjoyed our stay in Santa Fe and will definitely return for another visit later this year. The Best Western Plus of Santa Fe was a great place to stay. The staff was especially helpful and cordial.
from Yukon, Oklahoma
Submitted on 14-06-2016
All the staff with whom we interacted were helpful and friendly. The room was very large, well decorated and comfortable. The breakfast was nice, the grounds clean and we loved the balcony. Will stay again.
from Houston, Texas
Submitted on 14-06-2016
Great host for dog friendly hotel. We always stay here when going to Santa Fe. Great location to most everything downtown, an not downtown. The staff is awesome, an accommodating. We will stay here again, an again. .
from Charlotte, United States
Submitted on 16-06-2016
The staff at this hotel were the best. They made every effort to help make our stay wonderful. We made reservations months in advance and they remembered us when we check in. Throughout our stay they were extremely helpful in very manner. Recommending dinning locations, providing extra amenities and just very friendly. The rooms were clean and modern. We enjoyed the breakfast each morning and the pool every afternoon. We had a large group with numerous vehicles and parking was never an issue. We... Read more
from Conroe
Submitted on 18-06-2016
The hotel was great. Nice room. I loved the shower head! I didn't use, but the pool area is great. I just sat at the pool area, very inviting though! I slept very well, the beds weren't hard and not to soft, just right. If in the area, we'll stay there again!
from Sarasota, United States
Submitted on 20-06-2016
This a very clean and well operated Best Western. The staff is friendly and helpful and the hotel in general is clean and well maintained. Highly reccommend it to anyone staying in the Santa FE area. It is also very centerally located.
from San Francisco, United States
Submitted on 27-06-2016
My group and I enjoyed the comfort of our stay at this hotel. The staff was very accommodating, courteous, friendly.Everybody liked the ambiance of the hotel. The beds are comfortable, the rooms are clean. Keep up the good work.
from Palm Coast, Florida
Submitted on 29-06-2016
Tried this Best Western Plus after reading TA reviews. Was disappointed for a number of reasons. i usually prefer Contemporary, but since we were staying in Santa Fe, from the pictures, it looked like local decor. However, it seemed to us, very dark, and basic. I have no idea why it is a PLUS Best Western. The hotel seemed old to me and not fresh. Bed was comfortable. Biggest problem was that they allowed pets in hotel. We heard a dog barking on first day, intermittently but on the day we were... Read more
from Amarillo, United States
Submitted on 30-06-2016
We like this hotel and have stayed at it It is a good value for the money. The decor in the lobby/reception area is so pretty and homey. The rooms are nice, clean and comfortable. The breakfast is standard, but nice. The breakfast room is small when full and the overflow people have to eat by the pool, which is kind of awkward.
from Orange, California
Submitted on 30-06-2016
In a nutshell: Pros- Complimentary breakfast Good price (if you have a discount) Friendly staff Nice bed Cons- Older exterior look (not a big deal) Rooms are in need of repair: - Tattered carpet - AC didn't work well - TV remote didn't work (was replaced) - Bathroom wasn't cleaned well - Some light bulbs burned out in room Complimentary breakfast: - Spoiled milk at breakfast (2- small cartons) - Quality of some breakfast items not very good - Ran out of breakfast items well before clos... Read more
from Dousman, Wisconsin
Submitted on 01-07-2016
This hotel is decorated in Santa Fe style. Loved it. Beds were very comfortable and the little seating area with a couch was really a nice touch. The front desk staff was extremely helpful on where to eat. Had a nice indoor pool and hot tub. The complimentary breakfast was a cut above your average ones.
from Jacksboro, Texas
Submitted on 02-07-2016
friendly staff, good breakfast, pool okay, very nice to our schnauzer! Very comfortable and pretty lobby and room decorated Santa Fe style. Good value for the money. very easy to find downtown Santa Fe and close to many other attractions in the area.
from Atlanta, Georgia
Submitted on 03-07-2016
The room is nicely decorated. It had a refrigerator. The shower was good. The linens were good. The pool was very cloudy with a greenish overcast. The water was not warm. If you have kids, you can not relax in the jacuzzi while you watch them swim because the jacuzzi is in a dropped down private area from the pool. That was a major let down, especially because the pool was not warm. On top of that, the jacuzzi was heated, but the jets weren't working. We most likely will not be booking the BW ag... Read more
from San Diego, California
Submitted on 06-07-2016
As with the majority of Best Westerns we stay at, we were happy with everything at this hotel. This was another one night stay for us, one of about 10 in a two week period. The room was great, comfy, clean. We would stay here again if we are in the area again. Grounds were well kept as well. This is , for me, a personal thing; I hate those coffee makers that all hotels have!
from Belle Mead, New Jersey
Submitted on 07-07-2016
If I had seen some of the the less savory reviews of this hotel before making my reservation I probably would have reconsidered. Nevertheless, I had a perfectly fine experience: the staff was alright, the room was clean and comfortable, good wifi, only minimal noise and I got a good sleep, breakfast was decent, and, to my surprise, there was a pool (which I did not use). I came here to sleep, shower, and eat and I was satisfied with this hotel for those goals.
from Texas
Submitted on 13-07-2016
The pictures that you see on trip advisor are basically for the upstairs suites. If you choose to get 2 beds you will be put in the downstairs. Also, the only rooms that are handicapped accessible have 1 king bed and a pull out sofa. This does not work for our family. Also, the only handicapped parking is at the back of the hotel. You have to go around upon check in if you wish to get a wheelchair up to the front desk. This is very difficult to load and unload then load up again. The hote... Read more
from Richmond, Canada
Submitted on 13-07-2016
Well priced and convenient hotel for our 3 day visit to Santa Fe. Breakfast was a major plus for us. Was our 2nd visit to this hotel within 6 month period and the quality was consistent. Would recommend this hotel.
from upstate NY
Submitted on 18-07-2016
Stayed 5 nights at this hotel. We had an upgraded king which was very nice. No complaints about the hotel. Extremely clean, beds comfortable, location excellent. Breakfast was the standard BW fare and okay. Hotel was full every night we were there. Only complaint is with the front desk staff at check-in. One actually admonished me for booking our stay through an on-line site (which I always do). In fact she was rude. In all our nights there, no one ever acknowledged us leaving or return... Read more
from El Paso, Texas
Submitted on 18-07-2016
This hotel provided excellent service and breakfast. Rooms very clean. Locations was near shopping mall, fast food restaurants, and gas stations. Location of this hotel several miles near the historic center of Santa Fe.
from San Diego
Submitted on 19-07-2016
Fantastic service ~ close to everything ~ room spacious and extremely clean. Excellent breakfast as well! The staff was fantastic ~ very helpful! Highly recommended! We used this hotel for a home base and made several day trips exploring the beauty of Northern New Mexico!
from the netherlands
Submitted on 22-07-2016
The room was clean, breakfast was also good and what we really found convenient was the bus stop close to the hotel to go the Santa Fe's city centre. Parking might have been easy but not that particulat day cause there was an oldtimer show so all parking spaces were reserved for the oldmobiles. Staff was friendly as well!
from
Submitted on 27-07-2016
Good location, clean and good service. However, during our stay, we smelled something awful in the room. Could not figured out the smell. Until we decided to move the TV stand. There, behind the credenca was a dirty diaper. I told the manager and our way out. Just a small thing. Next time, I will do a walk thru.
from Hamburg, Germany
Submitted on 30-07-2016
We spent 2 nights at the Best Western in Santa Fe and picked it because of its value-for-money promise along with a combination of other nice amenities such as Wifi, pool, free breakfast and parking. It´s a 10 min max drive to old town Santa Fe where parking is no issue and rather cheap. we parked twice directly in front of the church which was excellent for walking through town. we had a room with 2 queen beds which were nice. Room and bathroom are tops in order, no comments required. The furn... Read more
from Texas
Submitted on 01-08-2016
Best Western Plus Inn is located a short drive from the Plaza and other historic Santa Fe landmarks. However, what the hotel is lacking in location, it makes up for in service, comfort and value. The rooms are nice, with a Southwest feel. There is plenty of room if traveling with kids and pets, or for a girls' weekend. Breakfast is a standard buffet with some hot options - powdered scrambled eggs, waffle iron, etc. They had water, lemonade and coffee available in the lobby all day. Altho... Read more
from Oklahoma City, Oklahoma
Submitted on 05-08-2016
The hotel was beautiful and clean, the breakfast was delicious, but the only downfall was the fact that it was a bit pricey. If you don't check in early, use the pool, get up early, and eat breakfast, paying that much for a hotel is kind of pointless. Overall, we enjoyed our stay, but they put us in a room right next to the back entrance, so I was awakened all night hearing people come in and go out to smoke...
from Panama City, Florida
Submitted on 06-08-2016
If you don't care about being in walking distance of the Plaza, this hotel has everything you need and is a better value than the rates downtown. Decor is attractive, rooms clean, has an indoor pool, and has a good breakfast.
from
Submitted on 06-08-2016
I love this pet friendly hotel. The fact that they don't charge for pets is a bonus! It is clean and always a pleasure to stay at. I come here every May and July on my way to and from Michigan. The service is top notch, the grounds and rooms are clean and the staff is always helpful and friendly. I love that there are other pets around too!
from Denver, United States
Submitted on 06-08-2016
Very good location off the interstate and lots of restaurants and retail in the area. Close to the Meow Wolf museum which we enjoyed, less than 10 minutes from the plaza. Staff was friendly and gave us a good recommendation on some local Mexican food.
from Austin, United States
Submitted on 07-08-2016
Our dogs stay free. The staff is friendly and knowledgeable. The breakfast is above average for motel breakfast bars. It's in a good location with amenities nearby. A short drive to the plaza. We come here with friends every year for the opera, and think this is a great, quiet place to stay. The dogs recognize it and relax in stress-free comfort. We love this place.
from
Submitted on 09-08-2016
Cerrillos Rd is a main street leading to the historic area and it is crowded with fast food joints, bargain motels, car dealerships, and assorted shops. This hotel is not located in a resort area and it is not walking distance to any attraction. Nonetheless, it is a really nice hotel. The rooms are clean, the amenities are plenty, and it is highly recommended, especially at this price point (under $150/night). I don't really plan on visiting Santa Fe again but if I were to, I'd book my stay here... Read more
from Fairfield, United States
Submitted on 09-08-2016
Overall we had a good stay. The breakfast was good. The staff were very helpful and friendly. Only issue was a window that leaked and it ran down the AC unit and wall. Perhaps that is why the room smelled moldy.
from Cleveland, Ohio
Submitted on 10-08-2016
I was disappointed to see this was located right next to the pawn shop. Decor in the room was dark and rather depressing with the poorly lit space. Staff at the front desk was super friendly and provided great recommendations for local places to eat which u really appreciated. In spite of the friendly staff, I'd look for another place to stay next time I'm in Santa Fe.
from Colorado Springs, Colorado
Submitted on 10-08-2016
I have stayed at this property once a year for the past 3 years. A group of friends and I go down to Santa Fe each summer to go to the Opera and to do touristy things in Santa Fe. I really like staying here because the breakfast is well stocked with lots of options, the beds are really comfortable, and the people are all exceptionally nice. I would say this is an older property that has been well kept, and lovingly managed.
from
Submitted on 12-08-2016
We stayed for 3 nights. We chose this hotel because we booked late & Spanish Market was beginning. So most of Santa Fe was booked and the places we usually stay closer to downtown were 3 times their normal prices. This hotel is about 6 miles from the plaza and most everything. The hotel is older and is beginning to show it. The room size was adequate, but the bathroom was on the small side - think from the 1960's. Very little space to put even your hair brush & toothbrush. I do not trav... Read more
from Roseville, California
Submitted on 15-08-2016
This property is clean and safe but I upgraded to a suite and was very disappointed. The 2 room suite had 2 TV's but one of them had terrible picture quality. There wan't air conditioning in one of the rooms (although a fan was provided). The bathtub was very squeaky when showering and the shower surrounds were very cheap. The door barely cleared the toilet bowl and the faucet was too far away from the sink, so water splashed outside of the sink. There was only one alarm clock in one of the... Read more
from Sanford, Florida
Submitted on 16-08-2016
Front desk staff was very nice. Rooms are dark. Was extremely disappointed to see that there was no desk in the room with the ability to hook up my laptop and do work while there. I stay in many Best Western Plus' and they all have had desk and working lamp with plug in. Along with lamps that have plug ins by the beds. No here. I didn't consider it a real safe area and was disappointed when we arrived that it was not off the interstate. All other Best Western's have had a nice arm chair o... Read more
from Cedar Park, United States
Submitted on 16-08-2016
For the traveler passing through a small town, this is a very good place to spend the night. My wife and I have stayed at this hotel many times over the last 20 years. We know what we are going to get and it has not disappointed us a single time. Consistency is important to the tired traveler.
from Columbus, New Jersey
Submitted on 29-08-2016
Our 3rd floor room reeked of cigarette smoke. Went down to the desk, and the response was, "We'll send housekeeping up." I asked if there was another room because no way would housekeeping be able to do anything about the smells that the upholstery had absorbed from whoever smoked in this non-smoking room. Unfortunately, the didn't have another room for us to move to. They sent housekeeping up with me, and they said they smelled smoke too, but all they could do was to give me a can of air fres... Read more
from Denver, Colorado
Submitted on 29-08-2016
The Santa Fe Plus on Carrillo Road was a really good experience. Rooms were clean and we didn't hear the neighbors (including those who lodged with their pets). The staff was friendly and helpful and there was a hearty breakfast each morning. We'd go back again the next time we're heading to Santa Fe.
from Saint Petersburg, United States
Submitted on 02-09-2016
This hotel was not anywhere worth the cost - $124 a night - it was located in a marginal area of town (although other hotels were in the area. $59 a night would have been acceptable price - food nearby was good, but you had to cross a very busy highway. internet never did work, and although there was a refrigerator in the room, they could not provide a corkscrew to open a bottle of wine - they gave me a screwdriver to open the wine
from Denver, United States
Submitted on 04-09-2016
This place was easy to find for first time visitors to Santa Fe. The rooms were very comfortable and the decor was a notch above most hotels in this price range. There were plenty of restaurants and shops nearby, too. Be sure to stop into the decor shop just across the street. Great prices and better selection than most stores of this type. Back to the hotel, it was welcoming, comfortable, and had the typical breakfast offerings. It was a good value.
from
Submitted on 07-09-2016
Stayed here for a few days while exploring Santa Fe and environs. Loved the Southwest details in decor. Used the pool and hot tub daily after our many hikes and treks. After leavin the hotel and arriving in Taos, I realized I had forgotten a bag filled with gifts somewhere in my room. The hotel had already left a voicemail telling me it was found and held it for me until I could return! How nice is that! Thank you!!!!
from Phoenix, AZ
Submitted on 12-09-2016
Santa Fe is a fairly expensive place to visit. This Best Western offered a good value, nice rooms with very comfortable beds, typical included breakfas that was well-stocked and tidy. They allso had two PC's available 24-hours a day. There was no area to lounge or enjoy the outside but a very nice-appearing, indoor pool and spa althought we did not use it.
from Glasgow, United Kingdom
Submitted on 13-09-2016
The pros: a) the friendly and helpful staff b) the breakfast was one of the best I have had at this or similar hotels c) the indoor pool looked great (we didn't have time to use it) The cons: a) the hotel not only allows pets it actively encourages them (as they are free). b) the hotel cannot tell you which rooms have recently had pets in them (although they say that pets are mostly on floor one). c) the beds are soft and not over comfortable d) the first room I had smelled quite must... Read more
from new iberia,la
Submitted on 15-09-2016
Great room ... Very spacious with sofa chair & 2 tv's... Room also had balcony which was nice... Bed & pillows very comfortable .. Breakfast was very good, hot and plenty to choose from! The traffic was a little noisy but otherwise great place !
from Lewisville, Texas
Submitted on 16-09-2016
We stayed here before and enjoyed staying at this hotel very much. Good rooms, great staff. Location close to Plaza in Santa Fe. Enjoyed using the swimming pool and fitness center. Overall a very good experience.
from Denver, United States
Submitted on 19-09-2016
The employees are very helpful and courteous. The room was excellent, very clean!!! close to the plaza and other site seeing hystorical places. The prices were better than other hotels in the area. The parking was very close to our room, we were able to see our car from our room.
from Cuba, United States
Submitted on 20-09-2016
I enjoyed the stay at your hotel and this hotel was the only willing to work with the schools by accepting a Purchase Order. Everything was great and slept like a baby while I was there. The breakfast was amazing as well, it wasn't just ceral and milk. Thank you to all the staff.
from La Mirada
Submitted on 21-09-2016
We booked a one week stay and were quoted a price for the complete stay. We found however that the rate breakdown showed a daily variance during our stay depending on the occupancy. On two days we were greated by Harley Davidson bikers. It was a little noisy in the morning, but we met some very nice bikers. The hotel carpets and decor were a little dated, but the room was clean and the maid did a daily cleanup. The beds were comfortable and this was very important. Other than the clock tha... Read more
from
Submitted on 21-09-2016
This a nicely remodeled property. A little difficult to find but worth it. The decor is cute and the amenities generous. Really like the Pantene hair products! Plus lots of pillows and a comfy bed. Seems that Best Western has finally upgraded its properties.
from
Submitted on 22-09-2016
Room was very clean, comfortable beds and nice amenities A great value for price. Staff was very accommodating. Pool and gym area well kept. Breakfast was a nice surprise with more than just the normal waffle.
from Ruidoso, New Mexico
Submitted on 23-09-2016
We reserved a room for three nights. We didn't make it past the front desk because the curly hair with glasses was so rude and charged the wrong card. She didn't like that I spoke up about each so she refused to serve me. AND there wasn't a manager available. Ruined. My. Trip.
from Long Beach, Ca
Submitted on 23-09-2016
Large comfortable room with a large well lit bathroom. Plenty of parking. Friendly and helpful staff. Convenient to the Canyon Road district, the Plaza district, and the Railroad district. Great price.
from Greenwich Village, NYC
Submitted on 26-09-2016
Nice place, clean property, attractive, great staff and front desk people. an exercise room and a pool, none of which I use, but which I appreciate. The room was attractive. I have only one gripe, but it's not insignificant. There are almost no usable electrical outlets. I'm in a downstairs king room. Maybe the suites upstairs are different, but this place doesn't even have as many outlets as a 70's style strip motel. For a digital traveler, this is a problem unless, as I do, you carry an extens... Read more
from Casper, Wyoming
Submitted on 26-09-2016
We were visiting Santa Fe for pleasure. This hotel is clean, rooms are spacious, beds are comfortable, and did I say clean? The staff upgraded us because my husband is a Diamond member of the Best Western Rewards program. We did not ask to be upgraded, they just did. We were so amazed and happy! The suite was so nice after having traveled for two previous nights. It was very quiet and relaxing. The breakfast was good. We had plenty to eat before we headed to downtown Santa Fe for site seeing. We... Read more
from Rochester, NY
Submitted on 30-09-2016
We stayed here for a family wedding in mid September 2016 and we're very pleased with the hotel and it's amenities. The staff went out of their way to be helpful and gave us several good recommendations for restaurants in the area. They offer a breakfast and it's OK but not one of the best I've ever had at a hotel. Fortunately in Santa Fe there's lots of good places nearby to eat.
from Georgetown, TX, United States
Submitted on 06-10-2016
Best Western is not the hotel for me. A hotel with pets is not sanitary, the A/C does not work well, and the eating area is not satisfactory, too small and crowded, and the food is not appetizing. Hampton Inn is much, much nicer for approximately the same cost. I usually stay at Hampton Inn, and will try to do so again, once they re-open in Santa Fe.
from California
Submitted on 09-10-2016
We stayed 3 nights in the BW Plus of Santa Fe during this trip. It was one of the nicest BW hotels that we have stayed at during our travels. The staff was pleasant, friendly and helpful (especially Liza). Full breakfast included. Nice pet area (not fenced) for our dog to take care of his business located near our room. The room was clean, bed was comfortable, Southwest Decor in the room; pictures, pillows, bedding, towel racks with coyote cutouts in bathroom area, curtains, etc. were appro... Read more
from London
Submitted on 10-10-2016
This hotel was about 45 minutes from the Balloon Fiesta in Albuquerque. Easy on/off to the interstate and close to Old Santa Fe for shopping and sightseeing. We were upgraded as requested and our room was spacious and clean. The hotel offers an indoor pool and hot tub which were clean. Staff was willing to call ahead to the next BW reservation to confirm and request an upgrade, which was granted in Gallup, NM.
from NY
Submitted on 11-10-2016
The Hyatt Place Santa Fe was full this day so we ended up taking a triple room here for an overnight stay. Busy place, was obviously very popular with two types of clientele: leisure cross-country motorcyclists and dog owners. Neither was an issue for us, but beware if you rather skip. The Front Desk staff courteous. The room had two queens and a sofa sleeper. The sofa sleeper was very dated and worn. I used plenty blankets to try to diffuse the old couch smell. Not a lot of outlets for chargi... Read more
from Phoenix, Arizona
Submitted on 11-10-2016
We chose the Best Western Plus Inn of Santa Fe because we like Best Westerns, and we were not disappointed! Our room was very clean, and we used the laundry room which was also clean and well maintained. Our son, 13, was happy with the pool too. While there was not many places within walking distance of this hotel, everything you might want or need is within driving distance as there is a mall/ shopping center nearby. The beds were also quite comfortable and the staff was helpful. I reall... Read more
from
Submitted on 12-10-2016
This is a very clean, well maintained mid-range hotel on a main drive in Santa Fe, NM. Easy access to all points in Santa Fe, with plenty of parking. Includes large indoor pool & hot tub, with outside tables and lounging. Breakfast is included and not just the normal continental fare, and quite tasty. Rooms are large, though not the best lit and I would suggest bringing a multi-outlet power strip or 3-way plug as there are not many open outlets. Very good amenities for the price.
from
Submitted on 18-10-2016
This hotel was a little pricy for us, but we could not find anything wrong. It was clean, mattress great, neat and everything worked. Staff was friendly. Hot and cold breakfast was great. Later checkout and we so enjoyed the stay. If you can afford the higher price, stay in this hotel.
from Tucson, United States
Submitted on 19-10-2016
The hotel was clean, appealing, well located to the downtown. The room was clean, spacious, and the king bed was comfortable. The staff was very professional, friendly, and helpful. I would stay at this hotel again.
from Denver, Colorado
Submitted on 21-10-2016
Check in was fast and easy, hotel staff wasn't over friendly, room was very nice but the lighting was bad, small bathroom. hot tub jets were not working proper (not at all) PH was not right in the hot tub which gave me a bad rash, breakfast was nothing special and was very crowded so much so that a lot of people had to carry there food and eat in the pool area next to the breakfast room. Nice hotel but nothing really special. More than likely we would try another hotel next time. I did menti... Read more
from
Submitted on 23-10-2016
I slept very well here. Bonuses are a refrigerator in the room, & indoor pool for my daughter & her friend. Breakfast wasn't bad, it was nice there were fresh unsweetened blueberries offered for cereal toppings.
from Mass, United States
Submitted on 27-10-2016
Travelling without much of a plan from Albuquerque into Northern New Mexico, we booked into this hotel. The first impressions are not great as you approach on a busy roadway which could be 'Anywhere USA' with all the typical fast food places and chain stores found all over the country. Things looked worse as we entered their parking lot in a driveway shared with a Pawn Shop. However, once inside the hotel is wonderful. The lobby is decorated in southwestern style and the desk clerk (Megan) could... Read more
from Pueblo, Colorado, Usa
Submitted on 27-10-2016
We stay at this hotel on our trips to SantaFe about two to three times a year. The access to many parts of the city are easy to get to. The area is well kept and secure. The ability to come and go is a plus as alternate routes to the highways, main streets and Historical sites make it easy to get from many parts of Santa Fe with the help of the Hotel staff giving the you better routes to follow.
from Regina, Saskatchewan, Canada
Submitted on 28-10-2016
Spent a couple nights here on our trip to New Mexico. The hotel is well located and easy to find, and checkin was quick and simple. Our room (single king bed on 3rd floor) was ok, but not much above average. While it was clean, the mattress had been slept on a few too many times and there were little maintenance issues that needed to be addressed (like a shower curtain rod almost falling off the wall). The breakfast was on par with our expectations based on other similar hotels, but the sp... Read more
from Essex, England
Submitted on 29-10-2016
Great looking hotel in the local New Mexico/Santa Fe adobe style - very harmonious with its location. However, good vibes on arrival shattered by two frosty reception female staff who ignored us despite the fact we said we were checking in! A 3rd woman eventually dealt with us and even moved us up to the top floor when we requested it. Next morning on way to breakfast receptionist (male) ignored us - no hello, good morning or a smile. I blame the management!! Busy & cramped breakfast area - too ... Read more
from
Submitted on 29-10-2016
Booked in as normal and given the Wi-Fi password. Got to the room and no Wi-Fi. Phoned reception and it hasn't been working for 2 days. Went down and had a word with the girl as she should have told us that the wi-fi wasn't on. Rely on this to contact family and book ahead, so we checked out and into another hotel. Very Dissapointing.
from
Submitted on 30-10-2016
Very comfortable hotel with great hot breakfast.Liked the Southwest decor. Wonderful warm pool and very comfortable beds. Some rooms get traffic noise-ask to stay back from road. We stayed in a family suite with 3 real beds (2 bedrooms) that was near the road. Nice to have a refrigerator in the room. Close to good restaurants(The Ranch) and Walgreen's.
from Centralia, United States
Submitted on 30-10-2016
Beautiful, spacious, clean room. Even more important since we came from two days at a poorly kept hotel. It was not clear on the website exactly where the hotel was. It is a bit off the highway and we did pass many other hotels before we arrived. It would be good to advertise where it is since you have to drive there a few miles.
from Green Lake, Wisconsin
Submitted on 31-10-2016
Located on South side of town. Good selection of nearby restaurants & movie theater. Staff at front desk was friendly and courteous. Room was average, bed was comfortable. Only dissatisfaction was with hot tub that jets would not kick in and limited space for breakfast - had to sit in pool area or outside patio.
from South Lyon, United States
Submitted on 31-10-2016
We first had a king room which included a sink in the bedroom (!) and upgraded to a suite. The suite was good, but the bathtub squeaked while taking a shower. Also, the internet didn't work for one night.
from
Submitted on 03-11-2016
Stayed two nights bit noisy but enjoyed the breakfast, friendly helpful staff. Bed very comfy shame was noisy at night as would of been perfect. Quite a distance from the historic city 4/5 miles away though could of caught number 2 bus only a dollar. Free shuttles around the city handy,
from Wells, Maine
Submitted on 07-11-2016
We had a rough travel day, got to the hotel and was very impressed with the decor. The people were sooo friendly and helpful. It was very comfortable in the room, felt homey. The breakfast was great, we rely on the breakfast as we are gone all day and only snack while on the road. Never disappointed with the start to our day! We plan on going back to santa fe and we will definitely stay here!
from Brick, New Jersey
Submitted on 19-11-2016
easy access to the city center and travel points North and South. The hotel was clean comfortable and well organized. The breakfast was varied throughout the four nights we were in town and the food area well kept.
from Breckenridge, Colorado
Submitted on 22-11-2016
Hotel was excellent all the way. Staff was friendly and caring. Room was very nice, very clean, pillows/beds were very comfortable. Wifi was fast!!! GREAT HOT BREAKFAST with lots of selections. We will definitely stay here again next time we visit.
from Twin Falls, United States
Submitted on 22-11-2016
I was very pleased with the Hotel and the Staff. I look forward to visiting this property the next time I go to Santa Fe! We went to visit our Son at the Santa Fe University of Art and Design and to attend a play at the University and had a very comfortable stay.
from Glensted Mo
Submitted on 23-11-2016
We were vacationing in New Mexico and spent several nights in this Best Western Plus. It was very nice, great service and good breakfast. We used this location as our anchor while in the area, very convenient.
from Colorado Springs, Colorado, United States
Submitted on 26-11-2016
Decided to stay here, thus saving over $300 compared to a place downtown, and glad we did. Very clean, with helpful staff. Only problem was the wi-fi, which kept going out, but they immediately took care of it and even put us in contact with their hospitality number to make sure it worked. Took a few tries before it was reliable, but here's the catcher: this was all done on Thanksgiving night. THAT is service. Beds and rooms were very comfortable, and the pool area was quite nice as well. C... Read more
from Fort Collins, Colorado
Submitted on 26-11-2016
We'd stay here again in a minute. We were on the third floor and it was pretty quiet. The room was well appointed and very tastefully decorated in Santa Fe style. The bed was extremely comfortable and we slept better than we had for weeks! The room was so spacious and comfortable. The breakfast had the usual cold items, but also had scrambled eggs, salsa, sausage and very good potatoes. The wi-fi came and went but tech support by phone was very helpful.
from Las Vegas, Nevada
Submitted on 27-11-2016
You can always spend more, but for those looking primarily at a clean inexpensive room, this works. Location not too great but with a car, no problem getting anywhere. The police seemed to be all over Cerrillos Road, giving out tickets to holiday travelers, be ware.
from Crowley, TX
Submitted on 28-11-2016
Stayed 2 nights this week for a "Thanksgiving" trip to Santa Fe. Have stayed at this location numerous times and have posted reviews in the past. Front desk staff is still great. We stayed in a King "suite" with a microwave, frig, bar area, sitting area with a loveseat, chair and separate t.v. Room had a balcony. Bed and pillows were comfortable. Room was clean.and modern. Bathroom was very small (but that tends to be typical of some of BW locations). The only "con" we ran into this time,... Read more
from
Submitted on 01-12-2016
We booked online and our check in was very fast and easy. Staff was welcoming and friendly. Our room was very clean. Breakfast is included - but it is standard US cuisine - lots of white flour items! They do offer some fresh fruit, apples, bananas and oranges. For the kid in us, they have two self serve waffle makers! Coffee make and fridge inside our room was nice. Ample parking (for our rental car) Not walking distance to downtown. There is a pool and there were more children than one might ex... Read more
from new york
Submitted on 04-12-2016
This hotel is off a main corridor about 4 miles from downtown Santa Fe. The room was huge clean and very comfortable. The price was reasonable too. I must admit I was a little put off by the Pawn shop next store and a strange looking property behind the hotel but there wasn't any issues or problems. The place was quiet and the breakfast good!
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