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Holiday Inn Express Hotel & Suites Grants - Milan

Grants, NM, US (GNT)

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Based on 142 reviews
Great for leisure and business travelers alike.
Room & Rates
Business Center

Deluxe room

  • One Bed
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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Business Center

Standard room

  • One Bed
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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Business Center

1 King Bed Executive Nonsmoking

  • One King Bed
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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Business Center

King Bed 1St Floor Nonsmoking

  • One King Bed
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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Business Center

1 King Bed Accessible Nonsmoking

  • One King Bed
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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Business Center

1 King Roll In Shower Nonsmoking

  • One King Bed
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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Business Center

Two Queen Beds Nonsmoking

  • Two Queen Beds
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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2 Queen Beds Suite Nonsmoking

  • Two Queen Beds
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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Suite Feature Nonsmoking

  • Three Beds
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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King Suite Nonsmoking

  • One King Bed
Cable/satellite channels are offered for your entertainment. The private kitchenette is stocked with a refrigerator, a microwave, and a coffee/tea maker. You will have a shower/tub combination, as well as a hair dryer. Air conditioning, a sofa bed, and a desk are among the included amenities. This room is Non-Smoking.

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DELUXE ROOM

STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG 1ST FLOOR NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

KING MOBIL ACCESSIBLE ROLL IN SHWR NOSMK

TWO QUEEN BEDS NONSMOKE

2 BED SUITE NONSMOKE

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

Holiday Inn Express Hotel & Suites Grants - Milan
1512 E Santa Fe Ave, Grants, NM US 87020

Location

Located in Grants, Holiday Inn Express Hotel & Suites Grants - Milan is in a rural location.

Resort Details

Recreational amenities include an indoor pool, a spa tub, and a fitness facility. High-speed Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and air conditioning in public areas.

Accommodation Details

76 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites Grants - Milan feature coffee/tea makers and complimentary newspapers. Furnishings include desks and sofa beds. Kitchenettes include microwaves and refrigerators. Bathrooms feature shower/tub combinations and hair dryers. Wireless Internet access is available. Guestrooms offer complimentary free local calls (restrictions may apply). Rooms also include irons/ironing boards. Guestrooms are all non-smoking.


Based on 142 reviews
from
Submitted on 24-03-2016
After a very windy drive through the desert...It was a place to rest. - Front desk staff were virtually "lifeless" - Rooms are clean and neat - Walgreens right across the street - Internet was very poor
from Estes Park, CO
Submitted on 01-04-2016
Nice clean hotel just off the Interstate. Indoor pool and fitness center (room). The three pieces of equipment are in need of repair. The indoor pool is nice especially this time of year when it is 32 outside. Rooms are nice and comfortable. Large TV and well appointed. Free wifi and a very big breakfast which is also free.
from Lancaster, California, United States
Submitted on 04-05-2016
We stayed here and tho the hotel is very nice, the beds were very comfortable as well as the pillows, the Internet service wasn't working, and the water from the faucet smelled like sulfur. The staff was very nice and professional. The hotel is nicely decorated. We'd like to suggest ceiling fans and more than 2 small trash cans.
from USA
Submitted on 14-05-2016
I sleep in a Tempur-pedic (standard) at home, and found the bed too firm. The breakfast is as usual, unimproved over the years. A waffle-maker would be nice, instead of that awful pancake thing. One word regarding other reviews. Some have commented on indifferent attitudes at reception. As a long-time resident of Albuquerque who worked at Shiprock in the Navajo nation, I have found that native peoples and often hispanics do not adopt the hearty "We're soo glad to see you" attitude prevalent i... Read more
from Santa Fe, New Mexico
Submitted on 18-05-2016
We stayed here on our way to chaco canyon. It is on the new side. Nice, clean, basic accommodation. Close to the Crownpoint Navajo rug auction. Room was spacious. Problem with plugs and coff= maker. Nice breakfast. Great and predictable.
from
Submitted on 25-05-2016
While touring New Mexico I had the pleasure of staying here. The front desk personnel, Shelby, is exceptional. Everyone was very accommodating, and the beds are very comfortable. I would return, without hesitation.
from Lake Oswego, Oregon
Submitted on 02-06-2016
We stayed in six Holiday Inn Express hotels on a recent NM trip. This hotel was average compared to the others. The location is convenient off the freeway, and the property is fairly well maintained. The staff was helpful but not necessarily customer friendly. We had repeated problems with the wi-fi (two of our six IHG sites had this problem), and there is no laundry soap dispenser if you want to do laundry (walk across the street to Walgreens). The hotel should put up a sign indicating the... Read more
from Henderson, Nevada
Submitted on 09-06-2016
We were on our way home from a great 7000 mile road trip and my husband was tired so we could not make it to our next destination, therefore we decided to stay in this hotel. Really unfortunate decision!! The Hilton brand usually has a pretty good reputation; there are exceptions, of course This hotel needs so much work I don't know where to start. First of all, there is no welcoming greeting as is the usual custom and when I inquired where the customary comp beverages were located, I was ... Read more
from Houston, Texas
Submitted on 02-07-2016
We were very happy about our stay (one night). The breakfast is very good and staff is friendly. Good for road trip. There is a Chinese Buffet right next to this hotel is good for cheap eat $9.99/person.
from Boston, Massachusetts
Submitted on 02-07-2016
We stopped at this location after a very very long day of driving. It is located close to the highway in an area with little else around it. We thought it curious that with so much land around the hotel, that there was not more space for parking. It was very hot that night, but walking in the front door to the lobby for check-in was literally like a punch in the face.....the lobby was extremely hot. On top of that, there was a long line of people waiting to check in, the guy checking people ... Read more
from Dehradun, India
Submitted on 03-07-2016
This hotel is so close to Malpensa airport MIlan that you can walk up to there. Nice big hotel rooms and very cooperative staff. No sooner I complained about malfunction of sink tap the help came in no time and solved the problem. The breakfast is nice and there is a mini bar too. Comfortable stay. Thanks to staff.
from California City, California
Submitted on 22-07-2016
Everything nice about this place. Comfortable bed & blankets. Pillows had a choice from firm & soft (feathers). Shower nice & towels. Have shampoo, conditioner, lotion. Wifi. Elevator. Microwave and fridge. Breakfast good & lots 2/ choose from.
from Sacramento, California
Submitted on 28-07-2016
Pros The beds were comfortable with nice bedclothes. The room was overall pretty clean There was a pool for my son Modern motel close to Chaco Canyon Cons It was pretty expensive The elevator wasn't working The spa needs to be replastered Plastic cutlery is too flimsy Suggestions Bring a large coffee cup to breakfast...
from Winter Garden, Florida
Submitted on 14-08-2016
Having arrived at the hotel after a long day drive, we found staff at the front desk, welcoming, friendly and very helpful. We checked into our room, 2 adults, 2 children, beds were very comfortable, room clean, big room to accommodate our family, clean bathrooms. We all had a great night sleep and woke to with a great view of the mountains, majestic. Breakfast buffet was delicious and staff tending the breakfast area was very nice and efficient in keeping items stocked for guests. Access to w... Read more
from Pitman, New Jersey
Submitted on 28-08-2016
We stopped here for one night on the way to Alamogordo, NM and White Sands National Monument. We were coming from Sedona and had stopped at the Petrified Forest/Painted Desert on our way in. Perhaps we should have stopped in Gallup, as there is not much in Grants, but the following day, we appreciated being an hour closer to Alamogordo. I had some concerns with some prior reviews, but this was the number one rated hotel in the town, and all turned out well. Many comment on the staff being un... Read more
from
Submitted on 08-09-2016
Beds are HARD N UNCOMFORTABLE! ! UGH !! 2 desk personall whenbwe ck'd in......but not one to be found at ck out. Sad customer service if you ask me. Breakfast was ok, but nothing special. Why are the bath towels under the vanity??? Doesn't it mske more sense to put them within reach of the tub/shower?? Jeez
from El Paso, Texas
Submitted on 20-09-2016
My husband and I traveled with my mother in law and her mother to the Wolf Sanctuary right outside of Grants. Mother in law made reservations, assured her that we would have room close to each other. That was not the case. Heated pool was broken. They did bring a roll away bed to our room quickly after checking in. That was nice. They also turned on the breakfast area lights so we could eat dinner together, since we were not close to each other (on different floors.) I think they are a bit pri... Read more
from Dehradun, India
Submitted on 22-09-2016
I have visited so many hotels in India and abroad. Some were very good some not so good but I was amazed to see the fast working of service staff. I had some problem with washroom water tap. I contacted at reception. you won't believe literally in two minutes the the service came and repair is done. Bravo !! The breakfast was nice and very filling. I am sorry I had to stay here only for a night. Defnitely I would like to come here again in future.
from
Submitted on 21-10-2016
I arrived at the hotel at Around 2:15 pm The young guy at the desk looking surprised to see me and hurried to tell me that i could not check in so early! He acted like I was a homeless person walking in off the street? He said "the rooms here a $$100 dollars just so you know!" He quoted me a price of $99 for the room, so I told him I would drive around and go to the bank and then come back. When I went back (about an hour and a half later there was a girl there. She said "our rooms have gone up"... Read more
from Dallas, TX
Submitted on 26-10-2016
Very pleased with our one night stay at this hotel. All was as expected - clean, friendly, comfortable and convenient to the Interstate. It was a tiring day's drive to reach here, and we were happy to find such a pleasing stop.
from Baltimore, Maryland
Submitted on 01-11-2016
October 11, 2016 - We arrived around 1pm but our two queen room was not available. The manager upgraded us to a suite, room 216. It was massive; had a separate counter, sink, small refrigerator, round table, etc. The beds slept ok. My concern is that the top sheet had a tear in it and the dust ruffles were just thrown together, all wrinkled. Also, the curtains in the room were wrinkled. The whole room felt cold and unwelcoming. While I appreciated the quick room and the upgrade, it was of... Read more
from
Submitted on 07-11-2016
We decided to stay here while passing through from Las Vegas to Arkansas. So glad we did! Most comfortable bed I've slept in all week! And also the best shower head pressure! Arrived very late, so the view out of our window the next morning was breathtaking. Desk attendants were very nice.
from Menomonee Falls, Wisconsin
Submitted on 13-11-2016
The room was okay until we took our shoes off. The carpet was wet. We were put in a room that just had its carpets shampooed, even though there were many other vacant rooms available. When we got up the next day, the carpet was wetter. When the carpet was shampooed, the staff unplugged the refrigerator so it defrosted over night flooding the carpet. The front desk, when told of the problem had no reason why this happened or concern about the problem. The $49.00 Motel 6 would be a better choice.
from Rio Rancho, New Mexico
Submitted on 15-11-2016
Holiday Inn Grants is very good place to stay out of all those little mom-and-pop hotels and the other three chain with the hotels here I would always choose the Holiday Inn better staff more friendly less issues and he only downside is that you get a lot of fun people staying here there are also correctional officers or nurses at all the presents in the area
from Bethlehem, Pennsylvania
Submitted on 19-11-2016
We originally booked this hotel because it was close to some of the national monuments we wanted to visit. We were well pleased with the hotel. Better quality than we expected. Lobby was spacious, clean and they had luggage carts to help us get our stuff in the room. The morning breakfast was great. Everything one needs. WiFi worked well and the TV service was crisp. Good number of outlets at the desk area.
from Olathe, Kansas
Submitted on 20-11-2016
We found the room and bathroom clean and nice. We were given a list of restaurants close by and there were a few that delivered as it was unseasonably cold and we didn't want to get back out. Unfortunately, the only elevator broke after we reached the 3rd floor and were told that it would be fixed before morning - it wasn't. The breakfast was not good at all. It had only been open for 30 minutes but the biscuits were hard as rock and gravy was cold. The eggs were just OK. The only thing th... Read more
from
Submitted on 26-11-2016
This was a nice deal for a clean and new hotel. The interior of the room was modern, comfortable and quiet (no train noise!). This was a great way to spend the night while exploring the El Morro and El Malpais National Monuments in the winter.
from
Submitted on 03-12-2016
Maybe I am overly critical because I have worked in the hospitality industry for 15 years but the only good thing about this stay from booking to departure was the booking process and that it is it. The only professional and nice person was the man who booked the room was the new guy Mike. He explained that he was new and that he is in training that made all the difference in the world. I went in around 10 or 11 and the girl at the front desk told me that there were no rooms available for ear... Read more
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