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Comfort Inn

Albuquerque, NM, US (ABQ)

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Based on 129 reviews
Room & Rates
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Practical - Free local calls and free weekday newspaper
Comfort - Air conditioning
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Practical - Free local calls and free weekday newspaper
Comfort - Air conditioning
Non-Smoking
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Comfort Inn
1551 E Santa Fe Ave, Grants, NM US 87020

Rooms
Make yourself at home in one of the 51 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers, and refrigerators can be requested.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a spa tub. This hotel also features complimentary wireless Internet access and a television in a common area.

Dining
A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Express Check-Out
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 129 reviews
from Pueblo, Colorado
Submitted on 08-04-2016
Unlike other reviews I would not say the rooms are large. As a matter of fact the 2 bed room is rather cramped. The room does have good lighting and it is quiet except when guests slam their doors. The bathroom is oddly laid out and rather acquired but the bath trowels are large and thick. We had room 100 and the TV was difficult to get on and off. Desk clerk said same problem occurred the day before. Perhaps the need to replace the controller. Getting to the breakfast buffet is a pain. It raine... Read more
from Topeka, Kansas
Submitted on 09-04-2016
We did not find anything unexpected and have no complaints, everything was operational the bed was comfortable, and room was clean. Breakfast was usual, no elevator for second floor rooms. I do not need a minimum of 200 characters to review this hotel.
from
Submitted on 21-04-2016
The hotel was ok the bed were ok but the staff was horrible. When we checked out I ask for a receipt and was told they were out of paper they would email me one. I checked my email a few days later no receipt, so I called the girl said the girl that did their book work would do it. Well it's been close to a month still no receipt,so if you happen read your reviews we stayed March 27, 2016 and left March 28.
from Lubbock, Texas
Submitted on 25-04-2016
This is not a new hotel and is split between 2 buildings, but the room was clean and the bed was comfortable. Theres no work out facility BUT there is an indoor pool. If you cont need 2 beds ask for a king size, the room was very spacious
from Fairacres, New Mexico
Submitted on 06-05-2016
Rooms were clean but the carpet in the halls are showing heavy ware. I was disappointed with the breakfast. I went in at 8 A.M. and the only thing there was the typical cereal, etc. breakfast. On earlier visits the breakfast was much better. As I was finishing my breakfast (08:15) they brought out the other items. It would have been nice if they set up earlier.
from Branford, Connecticut
Submitted on 23-05-2016
Travel hotels can take a beating, day after day, another tenant. I used to stay at Comfort Inns regularly but over the last couple of years have migrated to another brand. The lobby is in good shape but the halls and rooms are in need of a refresh. Charge a little more and refresh more often, applies to this stop.
from Brasilia, DF
Submitted on 29-05-2016
I was a little disappointed in this hotel. The management was good, desk clerk was very helpful and made good recommendations as to where to eat. There was an indoor pool in a separate area of the hotel. This all sounds good, and it was, but the hotel has functional obsolescence. It is a long outdoor walk from the check-in building to the rooms and it felt like you were coming in the rear door. Breakfast was typical.
from Deming
Submitted on 06-06-2016
Although this hotel is right off I-40, there was no traffic noise. Room was clean and comfortable. While this property could use some upgrading, it was satisfactory for our needs. The faucet in the shower needed to be replaced. Breakfast was OK, though the scrambled eggs appeared to be reconstituted powdered eggs. Chose a waffle instead. There were two breakfast attendants, so tables were cleaned and supplies were replenished regularly. We were disappointed the pool and hot tub were closed... Read more
from Springfield, Missouri
Submitted on 19-06-2016
Very friendly clerk efficiently checked us in and warned us we were on the second floor. The bulk of this hotel is behind another business - with the parking fenced. The hotel and the room were a bit dated - but we had a comfortable bed, clean room, and plenty of hot water in the morning. Was a bit disappointed with the breakfast provided - but there are many restaurants nearby.
from Columbia Heights, Minnesota
Submitted on 22-06-2016
we stopped here after a long day of travelling from Phoenix. thankfully we were tired. the room was huge and a nice suite, but quite outdated. No elevator. it had an average breakfast. It has a pool which we did not use. Nice, helpful employees
from Milam
Submitted on 27-06-2016
We didn't like area as rooms were in back of property, not connected to office & breakfast area, swimming pool was closed in between office & rooms, water knobs in bathroom were reversed hot/cold, toilet lid came off in my hand, hallway to rooms extremely hot, older hotel but bed was surprisingly comfortable & area was quiet even tho was behind another business..was on 2nd floor
from Colorado
Submitted on 29-06-2016
Bathroom not clean and beds were lumpy (and needed to be turned). Rather rundown, but quite out of the way, so that wasn't surprising. Pleased that we only had one night there. Will skip it next time and travel on to Albuquerque to find a place.
from Flagstaff, Arizona
Submitted on 05-07-2016
Wasn't as bad as i thought it would be according to reviews. Was actually Great!! Check in was fast and clerk knew her job well. Hallway could use a bit of cleaning but room was refreshing. Smelled clean and not a hair or crumb in sight! Bed was extremely comfortable. It was nice to relax with direct tv. Breakfast was the best part.
from Escondido, California
Submitted on 06-07-2016
strange layout, but ok. breakfast was hot OJ, cold whatever meat. clean room, quiet, about what Comfort Inn has come to be. a good place to stay, just eat somewhere else. would stay again, a nice place for one night
from Blossvale, New York
Submitted on 19-07-2016
The one good thing is it has a bigger room compared to newer hotels. It is clean. But it needs improvement. Someone checked in above us at around 11:30 p.m and took a shower. We could hear loud swooshing of water in our bathroom for about 15 minutes. So apparantly I knew the person above us was taking a shower because I could hear it, it was that loud. We're staying at room 128 and the internet was struggling at 0.98-1.15 mbps. Other than that, the hotel is situated in a quiet neighborhood close... Read more
from Delano, California
Submitted on 22-07-2016
This was a nice Hotel. It has an indoor swimming pool, and all of the machines (ice, washing etc), are located on the ground level floor. It is located in a very Small town, but it is overall a nice hotel The rooms are clean, and service was nice.
from
Submitted on 24-07-2016
Nice hotel for an overnight stay. Don't let the bad comments fool you. The hotel is older, no elevator to the second floor. However it is in good condition and the staff is friendly. The eddy was comfortable. The refrigerator in our room didn't work, but it wasn't really needed. We let them know on check out so it could be fixed. I would stay again in a heartbeat.
from
Submitted on 29-07-2016
The comfort inn went out of their way to accommodate us. I had tire problems and had to stay the night. They let me check in early where as holiday inn express would not. And I'm a platinum member of them. So I'm thankful for the comfort inn for going the extra mile for us.. The room was good and the front desk people were great.
from Easley, South Carolina
Submitted on 10-08-2016
We had planned to stay in Albuquerque, but the traffic kinda pushed us through town, so we ended up in Grants. This hotel was average. The personnel was friendly enough, but the room was just ok. The tub was old and stained. Wallpaper was peeling. There were spiders in the bathroom. We had to walk to a different building for breakfast. The card reader on the exterior door didn't work properly each time. They do have a washer and dryer, though, which we took advantage of (1.50 each).
from Oceanside, California
Submitted on 19-08-2016
One of the pluses for the motel is that there WIFI was secured. We have found that a lot of the Comfort Inns do not offer secured WIFI. At least this one had scrambled eggs for breakfast not frozen eggs that are rubbery.
from Phoenix, Arizona
Submitted on 22-08-2016
The Good thing about this Property is the staff, they are very helpful and friendly, the Bad about this property is, it is a bit run down, I was given room 104 upon opening the door it reeked of Cigarette smoke, despite the no smoking in the room policy, It was so bad the front desk thought it was for a prior guest, I said no, this was so strong and in everything, you knew it was like that for some time. The smell was so bad it knocked me back, so I go to the desk they give me another room with... Read more
from Phoenix, AZ
Submitted on 31-08-2016
I stayed at this property last summer on a road trip and found it decent for the price so returned this summer while also on a road trip but wish I'd tried one of the other options nearby. This property is getting shabby. The bathroom - wallpaper needs to be replaced, tub stopper was completely pulled out by housekeeping which was weird, sink did not drain well, the door when opened completely blocked the sink access. The parking lot is weedy toward the back. Breakfast area faces east and almost... Read more
from Zion National Park, Utah
Submitted on 01-09-2016
Very nice Comfort Inn, clean and comfortable. It also had a very well-stocked breakfast selection, with eggs and sausage as well as the standard toast, cereal and waffles. We had to be in Albuquerque around noon the following day, so this stay about an hour away from our destination worked very well for us, as we didn't need to rush to get there.
from Green Valley, Arizona
Submitted on 04-09-2016
Room 200 is at the end, meaning it shares a wall with just one other room. There is no development behind the hotel, so there is an unobstructed view of the weather and distant freeway. Room was clean, but the hallway still smelled of cigarette smoke. One complaint: We were given the wi-fi password, but not told the user ID. When I tried to get online, a different looking login page popped up that seemed more like an advertisement. It required a user ID, which I did not have. I exited the page a... Read more
from Dallas, Texas
Submitted on 12-09-2016
A great hotel to stay in. Nanette checked us in and was very helpful. It had speedy Internet, microwave, nice comfortable bed, with lots of room to move around in. Will stay again on our way back through.
from Fairacres, New Mexico
Submitted on 14-09-2016
I've stayed here in the past and had a rather nice experience, not this time. After waiting at the counter for over five minutes while the front desk clerk typed on the computer, I was met with "What do you want?". And it went downhill from there. I have never in my life see such an unprofessional person working the front counter. This lady was extremely rude and unprofessional. I was finally able to check in and on the way to the room I was meet with extremely dirty carpet up and down the ... Read more
from
Submitted on 15-09-2016
Have been on a 10 day trip & wifi here in Grants NM is worst we've had...front desk was friendly & courteous...hallway was dirty looking, but room was not as bad...it is conveniently located to interstate
from Apache Junction, Arizona
Submitted on 30-09-2016
Bed and bath were clean. Pillows were awful, dense foam. Bigger issue was maintenance. Bathroom outlet did not work, missing a light bulb, stained chair seats, carpet needed to be shampooed. The exterior door didn't lock unless you tugged it closed. On the plus side, fast and friendly check in and decent breakfast.
from Taos, New Mexico
Submitted on 01-10-2016
We often stay at Comfort Inns, but we won't be staying at this one again. Our room smelled strongly of smoke, even though this is a non-smoking property. The bathroom was a little funky, with a door that opened inward and blocked the sink. We were on the second floor (as we requested), but there was no elevator in the building. The breakfast room, which is in a separate building, had only four tables, so most people had to take their food back to their rooms. On the plus side, the bed was co... Read more
from Goodyear, Arizona
Submitted on 03-10-2016
I booked online via Booking.com, but the hotel did not have a room reserved under my name. Luckily they had rooms available. The receptionist was very nice and honored the price I booked. It was a quiet motel and everything worked fine. Nice mini refrigerator. The bed and breakfast was good.
from Longview, Texas, United States
Submitted on 10-10-2016
Above average for location, cleanliness and value. The location does not have an elevator but is only two stories. The hotel was very busy on this night and I was surprised at how quiet it was. The breakfast was only average at best. I will stay again when passing through.
from Jersey City, New Jersey
Submitted on 19-10-2016
We were on our 2nd day of 15 hours behind the wheel to a race in Bakersfield CA traveling from New Jersey. Having a tow vehicle issue through our normal traveling procedures into chaos. So with no reservations we started calling around the Grants NM area. They only person to answer the phone at 1 am was Jarvis. He held two rooms without my CC for 45 minutes so our race team could get some sleep, shower up, and eat. You can be part of our team anytime ! Thanks again sir
from Wakefield, Massachusetts
Submitted on 27-10-2016
This was your typical Comfort Inn. A definite step up from Quality. Clean and what you would expect. But, what made it exceptional was Jarvis. My husband has been working mornings on this long trip and needs to have internet access. We couldn't figure out how to get the internet connection. Jarvis was getting ready to get off his night shift but took the time to figure out what I was doing wrong. I had an automatic login set up which prevented the hotel network from logging in. He didn't ... Read more
from Colorado Springs, Colorado
Submitted on 30-10-2016
Typical of the brand; clean and comfortable. The bathroom shower was a bit noisy but functional. Friendly staff and average breakfast bar. Easy on and off from I-40. Good price ($79), especially in comparison to the inflated rates offered by many of the brands that are convenient to the interstates.
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