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Hampton Inn Gallup-West

Gallup, NM, US (GUP)

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Based on 689 reviews
Welcome to the new Hampton Inn Hotel of Gallup, NM. We offer leisure and business guests the latest amenities during their stay: complimentary High Sp
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Hampton Inn Gallup-West
111 Twin Buttes Road, Gallup, NM US 87301

embrace history and nature along route 66...welcome to the Hampton Inn Gallup-West.Revisit legends of history, nature, and culture in Gallup, a small town set on the historic Route 66. The Hampton Inn hotel in Gallup-West is located within easy reach of most major attractions.Get a feel for the majesty of nature in this area at one of the nearby National Parks, such as the El Morro National Monument or the Petrified Forest-it is all within minutes of our Gallup hotel. Tap into the local heritage at a cultural event like the Annual Inter-Tribal Indian Ceremonials. Step back into the past at a preserved ancient city like Canyon de Chelly, Mesa Verde or Chaco Canyon; or just cruise along the historic Route 66 for some good ol' Americana. Our Gallup hotel also gives you easy access to the downtown area, where you can browse the specialty shops or take a walking tour to see the Downtown Mural Project. Ask the team at our hotel in Gallup for more insider tips on all the area's amazing & amenitiesEven if you're in Gallup to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional.Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools.* Meetings & events* Local restaurant guide

Amenities Include: High Speed Internet, Whirlpool, Pool Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 689 reviews
from Edmond, United States
Submitted on 19-05-2016
I cannot recommend this hotel and its staff enough. The hotel was easy to get to off of I-40 and the staff is friendly and welcoming. They made us feel like we were friends they had not seen in a while. The hotel is clean, the furniture and accourtrements look new or have been well kept up. The breakfast was also good. The breakfast staff is very helpful and cleans your table for you. I would definitely stay at this hotel again.
Submitted on 22-05-2016
The staff was very helpfull rooms were clean. Beds were compfortable. On a cross country trip myself wife and 2 children. The room was big for all four of us. Free wifi free hot breakfast. Would recomend and will definately stay on our next trip thru.
from Gallup, New Mexico
Submitted on 22-05-2016
The experience at the motel was great. We were ready to call a different hotel after putting up with the poor excuse of the national reservation person. When we finally found the local number, Leo, the shift manager got everything straightened out and canceled the reservation that the poor excuse had made and got us in without a problem.
from Houston, Texas, Usa
Submitted on 23-05-2016
Great place to rest! Clean, quiet and nice. Great breakfast. Efficient and friendly staff- convenient stooping place to rest. We recommend this hotel to anyone: families, individuals or couples. Liked the indoor pool!
from Dallas
Submitted on 25-05-2016
We stopped twice at the Hampton Inn on our way from Dallas to and returning from the Grand Canyon in Arizona. Very clean facilities in an almost new building. Audrey at the front desk was very personable and friendly, telling us a bit about the Navajo people who are still prevalent in this region. Free breakfast was nutritious and tended to by attentive ladies
from Ripton, Vermont
Submitted on 31-05-2016
The hotel was clean and fresh and the staff was very friendly and helpful. The rooms were comfortable, clean and up to date. Enjoyed the pool and the exercise room. The breakfast was very good and had many healthy choices. I would stay here again and would recommend to friends. Great restaurant, Badlands Grill, about 2 miles up the road. Good steaks and friendly service.
Submitted on 02-06-2016
We stopped in for the night on our way out and back from our road trip. Staff members were very consistent with being friendly. The rooms were perfect both times. And the breakfast was always great. The price value for this hotel is very good. I would only suggest letting the customers make their own waffles as it usually speeds up the process.
from Lee's Summit, Missouri
Submitted on 02-06-2016
This hotel is very convenient right off the highway. The rooms were clean and very comfortable. They had a game room complete with a billiard table. The breakfast was excellent with a nice variety and very helpful staff!
Submitted on 05-06-2016
During our stay I had a medical emergency, having to stay three days in ICU and two days in basic hospital stay. The front staff acted quickly after my wife asked for assistance. They showed her compassion during my hospital stay, support making sure she was doing the best during this difficult situation. Thank you to Raquel, Jack, Leo, Emanda. A special thank you to Audrey, Andrea, and David for your extra show of compassion to my wife during this hardship.
from Wentzville, Missouri
Submitted on 06-06-2016
We enjoyed an extremely pleasant night at this Hampton, The bed was super comfortable, I had a very restful night. The staff was also very helpful. I would definitely recommend staying at a Hampton Inn. The staff even made the waffle for the guests at breakfast.
from Fort Wayne, Indiana
Submitted on 19-06-2016
Great hotel! Staff was Very friendly and helpful. We had been driving across Arizona all day, and just happened to pull in to Gallup. Staff very helpful, told us about local attractions, and we decided to stay an extra day. Got to see Native American customs, learned about movie star visits, and saw the local scenery. A great place to come visit, and I'd stay here again!
from Pearland, Texas
Submitted on 20-06-2016
The hotel was excellent. It had a very clean foryer and beautiful presentation for breakfast. The service in food area was so polite and courteous. Both checking in and leaving- the front desk person was extremely courteous. The bed was great and it was very clean and so was bathroom.
from Santa Fe, New Mexico
Submitted on 20-06-2016
We stay at this Hampton in a few times a year when traveling from CA to Santa Fe. We've tried other hotels in Gallup and this is the best choice for us. The staff is very accommodating. While the beds are better than most motels, it might be time to replace the mattresses soon.
from South Carolina
Submitted on 21-06-2016
We didn't actually stay at this Hampton Inn. When I saw that it was right off of I40, I had made reservations, thinking it was located conveniently to Gallup, only to find that it is west of Gallup and well past where we wanted to be. When I voiced my concerns, the desk clerk, Leo, immediately helped us find other accommodations and cancelled our reservation at this Hampton Inn. He was not only helpful, but very pleasant, and I truly appreciated his getting us back on track.
from Grapevine, Texas
Submitted on 21-06-2016
We stopped off here at the half-way point on our way from San Luis Obispo, CA to Dallas, TX and were pleasantly surprised be the decor, thoughtful service and cheerful attitudes. Would be nice if there were some restaurants nearby, but a goid experience.
from Sun Lakes, Arizona
Submitted on 25-06-2016
We are traveling north and have stayed at hundreds of hotels. Everything works and the staff is very friendly. The positives: friendly staff, clean hotel, large king room, clean linens though the towels and washcloths are a little thin, good water pressure in shower but poor water pressure in sink, good room lighting, good wifi, small widescreen tv with DIRECTV, breakfast your standard hotel offerings. The negatives: not much but hotel needs a little TLC. Bottom line you'll have a quiet night's... Read more
from Carlsbad, California
Submitted on 27-06-2016
The hotel is very very nice, great customer service and very spacious rooms. It looks so new! Easy to access from the freeway. The breakfast 'staffs are really really nice and do a very good job in refilling and making sure there is enough good food for everyone.
from Laurel, MS
Submitted on 29-06-2016
The staff at this hotel from the front desk to the hostess at breakfast were the friendliest we've encountered. And, they did not know we were Hilton Honors Gold Members until we checked out because the reservation was made for us through my husband's job. They went out of their way to greet us upon entering the lobby and offering us water as well as giving us local points of interest. The room was very clean and the bathroom was immaculate--no mold in the bath tub nor under the soap holder that... Read more
from Laguna Niguel, California
Submitted on 30-06-2016
The room was located way down the hallway. Husband has to walk with a walker, not good when it came to going to the front desk or the breakfast in the morning. There was a couple of Spiders in the bathroom. The following morning when we went to the hot breakfast, it was disappointing. The Biscuits and Gravy were very Salty, unable to eat them. Other people at the tables said the same thing.
Submitted on 30-06-2016
Nice hotel. Room was comfortable, breakfast was really good, and the pool and hot tub were fun. Staff was friendly and had snacks in the lobby (cookies, chips and salsa, and popcorn). Would stay again.
from Los Angeles, California
Submitted on 03-07-2016
We were very impressed with this hotel. To begin with, the staff was predominately Native American (mix of tribes). The staff was friendly, highly competent, and had pride in the hotel and their work. The hotel atmosphere was highly friendly and helpful. Also, this has to be one of the nicest Hamptons I have stayed in - and I travel a lot. My family loved the small touches of local food at breakfast. We also loved the tortilla chips and popcorn in the lobby. Great work by the staff. ... Read more
from Los Angeles, California
Submitted on 06-07-2016
Friendly and clean. Has four Tesla charge stations in parking lot. Complimentary coffees and teas and fruits in the waiting area up front. Modest business center. Free wifi. Hot breakfast. No on site oversized vehicles allowed to park according to posted sign. Right across from Shell station.
Submitted on 06-07-2016
Traveling from Durango, Colorado to Phoenix, Arizona and decided to spend the night in Gallup on a busy holiday weekend. We were lucky to stay at Hampton Inn West where we had a clean and comfortable room (large by hotel standards) with an excellent breakfast served the next morning. Can't say enough about the friendliness of the staff! Very helpful and pleasant...both front desk and breakfast attendants! Great place to overnight!
Submitted on 09-07-2016
We stayed here on our way to the Grand Canyon. Gallup was a nice little town, and the hotel was good. It is a bit out of town, and there is another Hampton as well as a Hilton more centrally located. The biggest challenge that presented was finding dinner when we didn't really want to drive. Also, the hotel was near the highway, but we couldn't hear the traffic in our room. Customer service was great, rooms were clean and comfortable, staff was friendly and helpful, decent complimentary breakfas... Read more
from Breckenridge, CO
Submitted on 10-07-2016
Traveling east on I40 after a long day behind the wheel, when we pulled in to this Hampton Inn. Although it was late, the lobby was bright and the staff was alive. Leo was at the desk and took great care of us, despite the curiously active time of night. He even prompted me for my AAA card for a better rate. Hampton Inn really impressed me this trip. PS - The bed was crazy comfortable.
from Keller, Texas
Submitted on 11-07-2016
stopped here late at night and was very pleased with the quality/quietness of the room. Mattress and pillows were great and offered a relaxed night's rest. Breakfast in the morning was equally satisfying with an array of breakfast foods well laid out and tasty. Would definitely stay here again!
Submitted on 11-07-2016
This is a great stop if you want a reasonably priced Hilton chain hotel. Staff are very friendly and the hotel is clean. We used the pool and it was maintained well. Breakfast was standard for Hampton Inns. will definitely stay here if in the area again.
from Queen Creek, Arizona
Submitted on 12-07-2016
I travel for work almost every month and sometimes more than once a month. I stay at hotels of all ages, sizes and price ranges. I can honestly say that the staff at the Gallup, NM Hampton are the BEST I've run into across the US and Canada. Everything they did was professional, caring, kind and friendly. You actually felt like you were their friends or family from the time you walk in until you leave. Leo at the front desk is funny, nice and super helpful. Raquel in the breakfast room was mor... Read more
from Ventura, California
Submitted on 17-07-2016
I recently drove to Texas from California via Highway 40. I had a long drive ahead of me so 9 or 10 hours into the journey my first rest stop was at the Hampton Inn Gallup-West. The facilities, staff, rooms, dining room, breakfast, etc were absolutely wonderful. I couldn't have found a better and nicer place to stop at. Everyone was so kind. The rooms were very clean, and the breakfast was delicious especially the pork verde. A week later on my return I was determined to stop there again. I rea... Read more
Submitted on 19-07-2016
My husband, baby and I were traveling to Missouri for a family reunion and we stopped in Gallup for the night. We got in around two a.m.and overslept the next morning. I ran down to breakfast about five minutes late knowing I would find a couple grumpy hotel employees cleaning up and I was prepared to make all my apologies while grabbing a muffin or two. To my deep surprise, I came upon two cheerful ladies who offered to make me a fresh waffle, told me to take my time and even fetched a tray ... Read more
from San Diego, California
Submitted on 20-07-2016
What I really remember -- hotel staff -- is the bad elevator and the fact that you put us on the third floor, but didn't tell us we couldn't use the elevator until we saw the sign on the elevator. It was late, we were exhausted. I can understand that room may have been one of the few rooms you had left, but it felt like a vindictive bait and switch that we had done nothing to deserve. REALLY bad start to our vacation.
from The Woodlands, Texas
Submitted on 20-07-2016
The staff was friendly and helpful. The bed was comfortable and the room was quiet. The breakfast was fantastic. The internet worked well. Nice flat scteen in the room. I would highly recommend this hotel.
from Columbia, MO
Submitted on 20-07-2016
Chose this hotel at random. Arrived at 10:00 pm tired and without reservations. Only a few rooms available. Front desk people were extremely friendly to the many people coming in. When rooms were sold out, they called many other hotels trying to find rooms for others. Our room was very nice, breakfast was the usual, but did the trick.
from Barcelona
Submitted on 21-07-2016
Too say we were impressed is an understatement. Great rate, great room and great staff and service. They even give you water and energy bars when you leave at no extra charge. Breakfast more than adequate and good, strong coffee. Room really great and very comfortable beds with NO noise.
Submitted on 21-07-2016
We stopped here overnight on our way to Colorado. We picked it mainly on the reviews and the price. We arrived after 8 on a Sunday. Easy check-in, room is ok but a bit old, and the bathroom is very clean and well lit. Our son used the pool and the hot tub. Both are a decent size but the pool seemed a bit cloudy and dirty. Our biggest issue is the location. This hotel is on the far end of town away from all restaurants, and apparently most everything in town is either closed on Sunday or shuts do... Read more
from Ambridge, Pennsylvania
Submitted on 25-07-2016
This is an excellent hotel. Leo at the front desk is the most helpful desk person you will ever encounter. The two breakfast girls are excellent. They are the best you will ever encounter! I highly recommend this hotel! You should plan your road trip so that you stay in this hotel.
from Victorville, California
Submitted on 25-07-2016
I had a great night sleep from traveling all day. Everything went well from my arrival and departure. The bed was very comfy and linen were clean. When I walked into room it had a clean refreshing welcoming scent.
from Lake Havasu City, Arizona
Submitted on 25-07-2016
We've stayed here several times when traveling back and forth between AZ and IA. We have always found it to be clean, well managed and with a very friendly and helpful staff. They have good advice on local places to eat, the morning breakfast is fresh and generous, with lots of variety. I highly recommend this hotel. We will be returning in August on our way back home.
from Council Bluffs, Iowa, United States
Submitted on 02-08-2016
My husband and I stayed here during our Route 66 trip and could not believe the quality of service in this Hampton Inn. I have stayed in Hampton Inns for 15 year and really think that this is best one yet. Very clean, very service oriented and friendly and the breakfast buffet had extra items than what you would expect.
from Riverside, California
Submitted on 04-08-2016
Love these hotels! Quality rooms, great staff, wonderful complimentary breakfasts, great value for the money, excellent quality of food. I would highly recommend this hotel for your travels. My sister enjoyed it, too!
from Canyon Country, United States
Submitted on 01-08-2016
This Hampton Inn is in a very good location on the west side of Gallup, NM close to the 40 Interstate with a very friendly helpful staff. Room was very spacious and clean, what I've come to expect from staying at a Hampton Inn.
from Greeley, Colorado
Submitted on 08-08-2016
This was a great hotel to stop at while traveling. The front desk personal were extremely helpful with each question that we asked. The hotel was clean and well kept. Would recommend it to any traveler.
from Princess Anne, United States
Submitted on 08-08-2016
We were on a family vacation, driving from Albuquerque to the Grand Canyon. This motel is on the western side of Gallup on I 40. A convenient stopping point for the night. Rooms were clean, breakfast was delciious!
Submitted on 11-08-2016
Traveling from SoCal to Western New York is always tricky but our stay at the Hampton was fantastic! We had two lovely adjoining rooms and a wonderful experience with the breakfast staff. Cecilia of the breakfast staff was very attentive and an utter joy! She gave our five year old some temporary tattoos and coloring book with crayons for the trip! Would definitely recommend and stay again!
from North Las Vegas, Nevada
Submitted on 28-08-2016
The staff went above and beyond! They were friendly and helpful. Every member of the staff was genuinely kind. This was much needed after a very long drive! Thank you for making our stay wonderful! :)
from Dallas, Texas
Submitted on 28-08-2016
We have stayed here at least 25 times and it has never disappointed. The front desk staff is so warm and welcoming, it makes a long day a little less tiring. The rooms are always fresh, clean and quiet. We find the beds to be very comfortable and the rooms roomy. Breakfast has always been very good and the breakfast space is very nice.
from Gallup, United States
Submitted on 01-09-2016
The Inn was very well taken care of. The staff from front desk to breakfast staff were all very friendly and helpful while very professional. Great rooms, facilities, and extra value in the price. Great stay!
from tucson
Submitted on 04-09-2016
Standard Hampton in Gallop. No issues here.. Room Clean.. Same ol breakfast..But at least included with stay. Location somewhat off beaten path but on west side of RT 66 Gallop. We were coming in from a long drive from the West so first Hampton was this one. Overall good stay
from O'Fallon, Missouri
Submitted on 07-09-2016
Good access to/from interstate. Rooms were clean, ours had a strange odor from the air conditioner, luckily had a travel bottle of Febreeze. Else room was ok, had king bed which was comfortable. Breakfast was standard fare.
from Bakersfield, United States
Submitted on 09-09-2016
Room was spotlessly clean. Mattress on the bed was perfect after driving 13 hours straight. Plenty of towels, and control of the thermostat was a plus!! Cant say anything bad about this place. I'll stay there again and the other hotels when traveling. Very happy customer.
Submitted on 13-09-2016
The hotel staff were very friendly. One member of family arrived before everyone else (2 hours before check in time) and the room was ready and they happily let him have the room key. We used online check-in, very fast got to pick our room. Hotel was lovely.
from Singapore, Singapore
Submitted on 16-09-2016
This location was easy to find. The proximity to Route 66 travelers was much appreciated. Great staff on the front desk and in the morning breakfast area. Highly recommend this as a welcome stay. The pool was a bonus, although it did not open until 10am so was not useful for those on a driving schedule.
from Sanger, United States
Submitted on 20-09-2016
Very clean hotel with good breakfast and very fair price. The hotel offered 24 advance check-in which is a useful service. We asked for 1st floor and actually got it. And the staff was knowledgeable and helpful.
from Phoenix, Arizona
Submitted on 21-09-2016
One of the best staffs I have ever experienced and I travel quite a bit. I came in late (after midnight) and the front desk couldn't have been more gracious and accommodating. The women in the breakfast area was the best I've ever experienced. Everyone was so kind.
from Rosemead, California
Submitted on 23-09-2016
We had made a reservation via mobile phone through Automobile Club of Southern California on the fly and requested "a Hampton Inn and Suites in Gallup, NM". We stopped at the first Hampton Inn and Suites, which turned out to be this one. I mentioned to the desk person that we had a reservation and he didn't find us, he immediately called over to 2nd Gallup, NM location, confirmed our reservation for us and gave us instructions how to get there without skipping a beat. It was an AWESOME customer ... Read more
from Alameda, California
Submitted on 25-09-2016
What a wonderful little treasure along route 40. The room is well appointed and more importantly clean, and I must say this establishment provided me excellent customer service and would like to recognize David at the registration desk. He went far beyond the call of duty to ensure my stay was comfortable. He also suggested some wonderful places to visit along my journey to the east coast. Such gem in the middle of the desert. I highly recommend for any weary travelers looking for a great plac... Read more
from Colorado Springs
Submitted on 06-10-2016
This is the second time we visited this hotel. We always stop in Gallup, NM when going to AZ either February for 2 week vacation or in the fall going to AZ. Was very glad when they put Hampton Inns in Gallup.
from Riverside, CA
Submitted on 07-10-2016
Upon arriving at this Hampton Inn the 1st thing I noticed was that the landscaping around the parking lot was in need of attention. It appeared that several of the trees had overgrown the parking slots limiting the size of vehicle that would fit into this slot. A young gentleman greeted us at the front desk. I told him our name and that we had checked in online. I gave him the room number that my notes indicated we checked into and he advised me that I had checked into a different room number. ... Read more
from Arizona
Submitted on 10-10-2016
The hotel room needed to be cleaned. The heater/air unit did not work at all. The bed was the worst one I ever slept in in any hotel I was in. The breakfast was cold and even the Bagel egg things had to be microwaved to remove the Ice from being frozen. The pancakes we cold. Bad bad bad. Will never stay again. was their last room and could not fix or would not fix anything to fix it or compensate us. Will never stay there again.
from Tahlequah, Oklahoma
Submitted on 13-10-2016
Room was clean, staff was friendly and breakfast was great! Stayed here while passing through for business. Got there late but they had a room. The staff was very friendly and they had green chiles with breakfast!
from Tucson, Arizona
Submitted on 15-10-2016
This is a terrific hotel. The room was spacious, very clean and on the back of the hotel where there was no road noise despite being very close to I-40. The staff were extremely friendly and nice. The best part: the hot breakfast includes a lovely pork/chili/potato soup, made by the attendant. Delicious!
from Albuquerque, United States
Submitted on 15-10-2016
Comfortable, efficient hotel right off Interstate 40. Few miles to restaurants (but near the restaurants is another Hampton Inn). Good breakfast. For Tesla drivers, charging station located right in the parking lot.
from Murrieta, California
Submitted on 16-10-2016
This was the best experience ever. Leo checked us in and he was the epitome of great customer service. I highly recommend this hotel. We have stayed in other hotels in Gallup through the years and never had this wonderful experience. The breakfast was great and actually prepared . . .not just a buffet. Great place. We will stay there again whenever we travel on I40!
from Boulder, Colorado
Submitted on 17-10-2016
We were driving from Denver to our home in Arizona on Saturday 10/15.16. We were driving west on I-40 from Albuquerque ( the semi TRUCKERS ROUTE) to Gallup. We were tired and thought this would be a great stop over destination. We were glad we did. We were greated by David when we checked in. He had arranged for us a nice quiet room on the third floor. We were very pleased with the room. It was good size with nice desk space, chairs; and a super comfortable bed with soft pillows. The ba... Read more
from Phoenix AZ
Submitted on 20-10-2016
My husband and I stayed here for one night within a longer trip. This is one of two Hampton Inns in Gallup. We had stayed at the other property earlier in the same trip. The other property is rated at #1 and this one is rated #2. A lot of little things added up to show why this rating is correct. But, that being said, they are still the top-rated hotels in town. Had we not stayed at both of them within a week, we probably wouldn‚??t have noticed much difference. All the personnel that we came i... Read more
from Albuquerque, New Mexico
Submitted on 20-10-2016
Nice large, clean, and well-appointed room, for a reasonable price. Bed was comfy. We had a king bed room on the third floor. Elevator made it easy to get to. Hot breakfast was good on Friday (different menu each day), with Western omelettes and potatoes. Lots of fruit. Free chips and salsa in the lobby upon checking in. Hampton thinks of all the good stuff! Here's what kept me from giving it 5 stars: 1. The entryway light in our room did not work 2. There was no luggage rack for settin... Read more
Submitted on 21-10-2016
My third time staying here. Ever visit I enjoy my stay. The front desk staff (Leo) are very helpful. I forgot a few things and he went out of his way to get it for me. Without me even asking. The rooms very clean. Rates are great. And the WAFFLES where amazing. Must be GOLDEN MALTED. Plan on staying here every trip.
from Gallup, United States
Submitted on 21-10-2016
This is the first time I can truly say that the staff at this HOTEL went above and beyond with their customer satisfaction. They were all friendly, kind and caring. For breakfast they had a variety and not once were the containers empty. They kept filling up the containers and would go around and ask if they could get us anything else.
Submitted on 23-10-2016
Always find that Hampton Inns offer good value and this site was no exception! Delightfully friendly and helpful staff from reservations to Leonard at check-in. Like most Hampton Inns, a military discount is available, but you have to ask. Rooms very clean, comfortable bed---and quiet (we did ask for room on opposite side of hotel from railroad, based on TripAdvisor reviews). Breakfast offered good choices, healthy and hearty!