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Hilton Short Hills

New York - All Airports, NY, US (NYC)

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Based on 913 reviews
Ideally located directly across from the upscale Mall at Short Hills.
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Hilton Short Hills
41 John F. Kennedy Parkway, Short Hills, NJ US 07078

Situated just 20 miles from New York City, our Short Hills, New Jersey hotel offers a restful alternative to the usual Parsippany NJ hotels. Experience this grand destination for relaxing weekend escapes, special events, and corporate retreats.* Located in Short Hills, New Jersey, just minutes away from downtown Summit and Morristown * A two-minute walk from the Short Hills Mall * Just 45 minutes to New York City, via conveniently accessible mass transit * Only 13 miles from Newark International Airport (EWR)Additionally, business guests at the Hilton hotel in Short Hills will be conveniently situated near many of the region's most prominent businesses and corporate centers.* Accenture * AT&T World Headquarters * D&B Corporation * Honeywell * Novartis Pharmaceuticals * Prudential Insurance * Wachovia * WyethGuests of our hotel in Short Hills, NJ can also spend time out on the town or catch a train for a day-trip into New York City. We're also situated within close proximity to a number of popular New Jersey and surrounding area attractions.* Edison's Museum * Ellis Island * Liberty Science Center * Metropolitan Museum of Art * The Newark Museum * Morris Museum * Turtle Back Zoo * New Jersey Performing Arts Center * Giants StadiumTravel should take you places!?

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis

  • Business Center
  • Conference Rooms
  • Fitness Facility
  • Restaurant
  • Room service - limited hours
  • Swimming Pool
  • Whirlpool
  • Wireless Internet (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 913 reviews
from Morristown, New Jersey
Submitted on 18-05-2016
The staff was friendly but spread too thin. I tried to call the customer service line twice to no avail. I wanted to report a flying, spidery insect in the room. The waitress in the lounge served me an outdated glass of wine from the bottom of the bottle, I had to ask for a fresh pour.
from Summit, United States
Submitted on 18-05-2016
- The internet connection is shotty and tends to cut out at night some times - My bathroom had horrible drainage - My room thermostat didn't work and rather than giving me a new room, the hotel sent an engineer who validated that it didn't work and they gave me a blanket The good part of this hotel is its location - it's very convenient
from Denver, Colorado
Submitted on 20-05-2016
Agree, a little pricey for the area, but overall just what one would expect. Comfortable rooms, ok food and bar. There is also a mall across the street and a free shuttle to run you around. Pleasant staff. It is a bit further away from the airport than I expected. What is up with WiFi at Hiltons? It is such a pain compared to 'real' places. Why not free and open access? It is 2016.......
from PA
Submitted on 21-05-2016
I stayed here for a business conference and was underwhelmed by this hotel given the high pricing charged. The main positive was the helpfulness and professionalism of the staff in dealing with issues in my hotel room. While the room appears to have had a makeover at some point, the plumbing is in serious need of a major overhaul. My sink would back up, the toilet would not flush properly, and the shower drain would back up as well. In speaking with my colleagues also staying at the hotel, the... Read more
from Florida
Submitted on 24-05-2016
I stayed one night and wish I could have stayed longer. I got helped by Ayaz in the front desk who was very professional and helpful, and also became a Hilton's member. The hotel is located in an upscale area and right accross you have a mall with great stores such as Nordstrom, Neiman Marcus, Macy's and more. The lobby, lounge, conferences, dinning rooms are elegant, but I was in awe by the indoor pool, jacuzzi, spa facilites and gym which is big with many machines. I had the breakfast buf... Read more
from Macungie, PA
Submitted on 27-05-2016
Nice hotel. Easy access to highway not far off I-78. Easy (walk) access to mall across street. Nice spa and indoor pool. Decent lobby bar. Clean and large room (had a suite for family). Free parking in parking garage.
from Union, New Jersey
Submitted on 31-05-2016
This was my first time staying at this hotel after many, many visits for dinners and drinks and use of the hair salon. Staying here this weekend was a nice getaway and I was very impressed with the hotel staff inside the property and service inside as well and that is why I am rating this hotel as very good. However, there was a complete lack of control, security or any type of rule enforcement at the outdoor pool. It was extremely crowded both Saturday and Sunday and closed Monday due a chil... Read more
from Brooklyn, New York
Submitted on 01-06-2016
Hotel was clean, staff helpful and courteous. I would return anytime! Excellent Eforea Spa facilities. It was nice to have the use of indoor and outdoor pools. Disappointed outdoor pool was not available until late on Memorial Day. Convenient to Short Hills mall.
Submitted on 04-06-2016
This our first time staying here. Compared to other Hiltons we have stayed at this is similar but on a smaller scale. The beds were very comfortable. The dining room is expensive so be prepared to pay mid 20s for entree at dinner or breakfast buffet. Dinner was good although we only had soup and salad as it was late for us. Breakfast omelette were good especially with goat cheese. The fruit was very limited and not good at all. Either over ripe or under ripe including the whole unpeeled oranges.... Read more
from Dublin, Ireland
Submitted on 05-06-2016
Excellent Hilton opposite Shortt Hills Mall. Friendly helpful staff, excellent food and good rooms. I have been using this hotel for at least ten years and it never disappoints. The dining room is superb, well done to the chef!
Submitted on 16-06-2016
My wife and I checked in for an evening of spa massages and relaxation from the stresses in life. We chose a suite as the cost difference was not that much and thought it would add to the experience. The room was very spacious, clean and well kept. The furniture and appointments are a bit out of date but everything was in good working order. After dropping off our bags we were off the the spa. The spa facilities are fantastic. You begin feeling relaxed the moment you enter. We had a coupl... Read more
from New York City, New York
Submitted on 16-06-2016
Having spent some 150 nights at the hotel during the past few years anytime walking in to the building feels like home. Not being there for 6 months first words from Bell staff to wait staff is "welcome home".
from NNew York, United States
Submitted on 16-06-2016
Came for a meeting; wouldn't plan a large meeting here again; food for meeting was so so and expensive. Retaurant was okay but very expensive $29 with tax and tip for a grilled shrimp salad. Room was very expensive $239 per night, but pretty, clean, my room was large. Short walk to mall across parking lot. Not super close to NYC though. Very cold in hotel common areas, and even room with heat was a little cold. Had a hairdryer and bath soaps (Peter Thomas Roth). Decent pool area (alittle sma... Read more
Submitted on 18-06-2016
Saturday's and Sunday's at this supposedly highly rated hotel are not worth the visit, that is if you are looking for a quiet and relaxing day at the pool. Kids are screaming and unruly and there's no discipline by patents who are just as bad. Front desk staff replies "they are paying guests too - go to the indoor spa pool" well that's fine in the winter but not on a nice sunny hot day- and that's no answer to give to an unsatisfied guest. Not a good customer experience!!
Submitted on 20-06-2016
Nice and clean hotel but very expensive. Also this does not include breakfast. Breakfast will cost you another $25 to $30 a day. Another downside to my stay was the fire alarm went off twice one night (1 am and 4am) Highly recommend a complimentary bottle of water in the room.
from McLean, Virginia
Submitted on 28-06-2016
Stayed here as nearest hotel to Baltusrol Golf course as only 10 minutes away. Good location right in shopping mall but rooms seem dated and very over priced. Free parking was nice to have. Not many choices in central Jersey so they Kind of have a captive audience.
from Reston, United States
Submitted on 29-06-2016
Hilton in Short Hills is a nice, well-maintained hotel, with spacious well-furnished rooms. It's located across JFK Parkway from the Short Hills Mall. The only thing was during the day, we could clearly hear in our room a band playing near the pool. Parking is free, if you do it yourself, and was covered and plentiful.
from Coconut Grove, FL
Submitted on 30-06-2016
We spent over a month in the presidential suite about 20 years ago and then on and off we have stayed for a few days in double rooms over the years. This was our son's first job in the hospitality industry many years ago so we have a special fondness for it. We had not been for at least 5 or 6 years. Things have changed, or actually not changed. First of all I have to say the good things: the staff is great, they try their best. The location is very good, not many hotels near Madison or Chat... Read more
from Syracuse, New York
Submitted on 30-06-2016
We had a two day meeting with 30 people. Rooms were clean and nice. Meeting rooms were very adequate and staff were nice. They have a indoor and outdoor pool with a bar and snack bar outside. Good size pool . Staff were all very helpful and nice.
from Christ Church Parish, Barbados
Submitted on 02-07-2016
The property is modern and we'll appointed. The gym is easily accessible and the equipment there is more than adequate. The rooms are comfortable, clean and well maintained. The common areas of the hotel, namely the lobby, lift, restaurant and bar are attractive.
from Brockport, New York
Submitted on 03-07-2016
Pools even in the summer time closes at 9. Even earlier this past Saturday night. You would think at least to 10 or 11 during the summer like other hotels. We had a terrible experience with some guests being loud 6 in the morning with their music and doors slamming. Security made it up on our fourth floor within a reasonable amount of time to take care of this. No free breakfast. Just two bottles of water when we arrived on our first day. It is very close to the mall. Terrible to try to walk... Read more
from Mendham, New Jersey
Submitted on 03-07-2016
A friend and I went to the spa yesterday for massages. The 90 minute "Swedish massage" cost me around 250.00 including gratuity. I can honestly say it was one of the worst massages I have ever had. It was nothing like any other Swedish massage I have had and just consisted of rubbing the same spot over and over again until it felt like a rug burn. I almost stopped him but I felt badly. The locker rooms are gross and outdated. For these prices you would expect nicer amenities. Then we ordered lun... Read more
from Memphis, Tennessee
Submitted on 03-07-2016
This is a very clean but cold and sterile place to stay. It is very conveniently located and set up for business travelers. We arrived late and the place is a morgue after 8:00. The parking is down several floors and in a deserted parking lot.
from Hartford, Connecticut
Submitted on 03-07-2016
Hotel staff was exceptional. All were accommodating. Traveled with a group for a travel softball team. The group sales woman Deborah was able to offer a meeting room for the weekend complementary. Would definitely stay here again if our tournament was in Smithfield.
from Arlington, Virginia
Submitted on 06-07-2016
Our family recently stayed at the Inn at Short Hills. We had stayed there before many years ago and remembered it fondly. It lived up to our expectations and surpassed them since this time we used the spa, the pool, the bar and the breakfast. Definitely worth it.
from Commack, United States
Submitted on 07-07-2016
The hotel was beautiful and clean and the amenities plenty. The room was a decent size. Our view was of a roof top but that was low on our list of priorities. Nice pool and outdoor snack/bar. We would definitely stay at this Hilton again when we are in the area.
from Newark, New Jersey
Submitted on 10-07-2016
Room was tired and outdated . Does not live up to the sales pitch. Location is fantastic but hotel is living off of this which will not do them well in the long haul . Service was excellent and very friendly but I will look for better alternatives in the area due to poor room quality
from Canton of Basel, Switzerland
Submitted on 12-07-2016
The usual Hilton standard, just COLDER (in the public areas). Our steak got cold very fast because it was freezing in the bar. Our room was spacious and comfortable, the bed was fantastic. The bathroom was massive with a small shower/bath. The executive floor is not really worth it as it's small, dark and not comfortable - going to the spacious and rather charming bar area is much nicer (even if super cold). Only benefit of the executive room is the included breakfast, although the choice is muc... Read more
from Short Hills, United States
Submitted on 12-07-2016
This hotel has all the amenities from free parking (valet is available), large outdoor pool with a variety of food and drinks available. Large full service beautiful indoor spa and a nice lobby bar and dining options are available. Be sure to stay for brunch on Sunday it's very good!
from New York City, New York
Submitted on 13-07-2016
The Hilton Short Hills has been our favorite stay-cation hotel for the past 5 years. Short Hills New Jersey is an upscale community less than one hour away from New York and walking distance to one of america's most elite shopping venues..The mall at short hills. We visited the hotel on the July 4th weekend and had another delightful stay at a 4 Star resort hotel that compares favorably to many top vacation venues in the U.S. and the caribbean. Each year when we need a break from the maddenin... Read more
from Watchung, NJ
Submitted on 16-07-2016
We stayed here for our anniversary. It is close to multiple highways the Short Hills Mall and has great parking. The spa and bar are remarkable and the food in the restaurant is first rate. The rooms are well appointed and comfortable.
from Atlanta, United States
Submitted on 16-07-2016
Spent the weekend house hunting on the area. I travel extensively for work and therefore stay a lot in hotels. The hotel was comfortable but is really in need of a refurbishment. The car park had vey confusing directions and the in room entertainment had some technology issues.
from Liverpool, United States
Submitted on 18-07-2016
My husband, son, and I enjoyed our stay at this Hilton. It was upscale. The pool area is great, even includes a bar. I would have used it except it was raining. Spacious, clean room. Enjoyed drinks at the bar at the hotel.
from Gillette
Submitted on 19-07-2016
Clean, pleasant and had perfect handicap accessible rooms! The staff was kind, helpful and professional. Best hotel experience I have ever had in years. Look forward to returning in the future. I would highly recommend
from East Stroudsburg, Pennsylvania
Submitted on 19-07-2016
This property is luxurious and it was a hidden gem in the nice upscale neighborhood of Short Hills. Easy check in and check out, the rooms were spacious and comfortable and the breakfast in the morning was outstanding, especially the omelette station. Short Hills mall was just across the street and NYC is only a train ride away. Highly recommended!! Will definitely return!
from San Antonio, United States
Submitted on 20-07-2016
For business I have stayed at many different hotels including Hilton's The Hilton Short Hills is beautiful, clean, modern, comfortable. We had a Jr Suite, and a queen double. Both rooms were great. The only disappointment was that with a Suite I thought we would have access to the Executive room, it is closed on the weekends. That was a disappointment. Otherwise great stay.
from San Antonio, Texas
Submitted on 22-07-2016
Pool management is non existent. Spa personnel are responsible for teenage workers to ensure upkeep of pool area. When you enter on a busy day towels everywhere even after people leave. Joey on front door is an amazing individual who greets all and can be extremely helpful with question
from Nokomis, Florida
Submitted on 23-07-2016
Not exactly what I expected for the price. Rooms are nice, but nothing special, and the location makes it necessary to eat on property... pricey. The use of the pool is complicated with 'wrist band rules' that are not well explained, and chaise furniture is not very clean.
from Chesapeake, Virginia
Submitted on 25-07-2016
Spent a short visit at this property. It has been six years since my last stay , and the hotel is still marvelous. The staff was attentive, the rooms updated and the outdoor setting well maintained. Perfect place for a wedding recpetion
Submitted on 25-07-2016
We were looking forward to our stay at the HSH, recalling the exemplary service this hotel previously offered. On the plus side, the front desk & restaurant staff couldn't be more accommodating & helpful. Sadly, there is no longer turn-down service & we had to call twice at 3pm to get our room serviced. The pool is packed - can't imagine everyone in the pool was a guest? The pool is squeezed next to a parking garage - the staff there only seems to provide security, making sure you are wearing... Read more
from La Grange, Illinois
Submitted on 25-07-2016
This is the best hotel among the major chains in the area. Service is exceptional, the rooms are high quality with nice finishes, and the gym is excellent. If you are gold or diamond status, it has the best complementary breakfast buffet I have ever seen. The rates are usually good value relative to other options in the Newark - Morristown - Bridgewater triangle.
from Cleveland, Ohio
Submitted on 26-07-2016
From the moment we arrived we have been pleasantly surprised. The valet was welcoming and helpful. The front desk helped us find the right room to fit our needs as we requested a roll-away (which is one of the best rollaways we have had...with a thick firm mattress) and due to a mistake on there part, they gave us access to the executive lounge. Our room was a bit dated in decor but very clean. The executive lounge offered a diverse and decently healthy breakfast and some good appetizers in th... Read more
from Sewell, United States
Submitted on 27-07-2016
Beautiful hotel with very friendly and knowledgeable staff! We stayed at this hotel after a friend's wedding, and they were very accommodating with everyone. There was always staff members in the lobby and they were always willing to help with anything you needed.
from Stonington, Connecticut
Submitted on 28-07-2016
Always a great place to stay. We have stayed here numerous times. On this particular trip, it was impossible to get the room temp below 71, even though the thermostat let you pretend to set it at 64. Please keep it cool at night!
from Gig Harbor, United States
Submitted on 28-07-2016
Staying for a long weekend visiting my son who is working in the area for the summer. My son recommended the Hotel. Told upon checkin that our reservations were wrong could not stay the final night due to 100% occupancy. When in the room I immediately looked on 3rd party booking site and found multiple rooms in the hotel available.
from Glen Ridge, New Jersey
Submitted on 29-07-2016
I'm not sure the booking procedures, but when a hotel is not at max capacity, why would you put guests directly next to the exit stairwell with a door that constantly slams open and slams shut again? This puts a definite damper on a visit intended for the parents of two young children to get a good nights sleep. This, coupled with the less than clean room, and the uncouth up-sell in the spa, made our stay disappointing.
from Amherst, New York
Submitted on 10-08-2016
It was an overnight trip to visit a family member in the hospital. I had been at the hotel a few years ago with no complaints but this time there was an issue with a clogged sink which instead of offering us another room we had someone who was not competent in our room for an hour while we were trying to rest attempting to fix the problem with negative results. We gave up and used the bathroom with a sink that was totally plugged. The next morning we were given free breakfast but that is not the... Read more
from east greenwich, ri
Submitted on 10-08-2016
Very large hotel; our room was quiet, comfortable, and clean. The front desk staff were helpful and friendly. We ate breakfast in the hotel's restaurant which we found to be extremely over-priced. We were served there by the most unfriendly and uncaring people. The understaffed restaurant workers were more interested in speaking with each other than with their customers. Service was extremely slow and poor. The scrambled eggs were tasteless and the accompanying potatoes were oily and not f... Read more
Submitted on 11-08-2016
Stayed at the Hilton Short Hills while training, room was nice and clean very comfortable, staff were friendly and eager to assist, would have liked to see some more vegetarian options on the menus but that was the only down side, can't wait for another visit maybe personal next time so I can use their spa facilities
from Belmar
Submitted on 16-08-2016
Short Hills Hilton is in a great location. The lobby is lovely, the restaurants and guest rooms are in need of a makeover. The Hotel Front Desk is very well trained and helpful. The restaurant and lounge staff is not well trained and completely understaffed for the rooms they have booked for the night. The Hilton was completely booked on the Saturday night of my stay, with 2 weddings, not nearly enough staff in the lounge or breakfast restaurant.
from Center Valley
Submitted on 04-09-2016
As a long term guest of the H@SH, I would rank it as one of the best Hilton's in the portfolio. It combines luxury with a very pastoral setting while very convenient to EWR and NYC. I have stayed here for 24 years and over 95% of my stays have been memorable.
from Litchfield, Connecticut
Submitted on 05-09-2016
My husband & I attended a wedding in Short Hills & spent the night here. It has been quite a few years since our last visit. Still a high quality establishment. Friendly, attentive staff. Clean, comfortable room. Delicious breakfast. Great lobby level bar. Our only disappointment was the legendary Sunday brunch is discontinued in the summer months. It was resuming the following weekend. Bummer! This hotel never seems to get tired. Always a feeling of elegance & class. And the high-end Short Hill... Read more
from Philadelphia, Pennsylvania
Submitted on 05-09-2016
We had a late arrival for a wedding so we arived after 12Am. Room was dated but air conditioning unit was making a loud running water sound. We had them move us to another floor and same thing! Hardly slept a wink. Other friends were staying there too and had the same thing with the unit. Too expensive for a dated room and non functioning unit. Definitely no four star!
from New york, United States
Submitted on 05-09-2016
the hotel is lovely, the indoor pool is great and breakfast is DELICIOUS, but the outdoor pool is messy with falling tiles, trash and debris. definitely a different standard outside than in. Also rom service is hit and miss with some excessive wait times, and forgotten orders. Beware.
from Philadelphia, United States
Submitted on 07-09-2016
Guests stayed at the Hilton for my son's wedding this past weekend and were quite satisfied. We also had the rehearsal dinner which was very nice and the food was excellent. The service staff is wonderful to work with.
Submitted on 09-09-2016
+ inside pool + outside pool + comfortable beds + right across the mall - outside pool open till labor day - not too friendly service attitude - outdated interior - fast from city center - comparably expensive Overall: so so. Next time I'll try another one
from Sudbury, Massachusetts
Submitted on 10-09-2016
Richie provided amazing service. He acknowledged and performed the request in a matter of seconds. It's truly a pleasure to have this level of service - I am looking forward to staying here again this coming week Hilton Short Hills is an upscale hotel with a walking distance gigantic newer mall across the street.
from Thousand Oaks, California
Submitted on 11-09-2016
Excellent service, wonderful accommodations. Room service was great! Desk staff was very helpful. Check-in was seamless. My folio was correct no corrections were required at check-out. The hotel shuttle is great for local destinations!
from Nashville
Submitted on 12-09-2016
I stayed at the Hilton for a work trip and it was great. Beautiful and clean staff very helpful. The room was clean and welcoming. The bathroom was very nice. The pool looked very nice and clean even though I was not prepared to get in.
from Naples, Florida
Submitted on 12-09-2016
We stayed here to attend a wedding and had a junior suite. We weren't in the room more than a half hour when we noticed that the sink in the bathroom was clogged. We asked to have it fixed while we went to dinner having just flown in from out of town, but when we got back it still was not draining. We asked for a new room and moved the next morning. The air conditioning units in both rooms we stayed at did not get sufficiently cool. The sofas and chairs looked so old and tired that I couldn... Read more
from Boca Raton, United States
Submitted on 13-09-2016
Lovely hotel; convenient to Newark Airport; supposedly a really nice mall across the road. Indoor and Outdoor pools a nice plus. Most of the staff is exceptional! especially the restaurant and event wait-staff. Terrific bar/lounge.. slow but good service!
from Raymore, United States
Submitted on 14-09-2016
I travel to the Summit, NJ area often for business and I always stay at the Hilton Short Hills. The property is well maintained, the amenities are top notch, and the staff are extremely courteous and helpful.
from Ottawa, Canada
Submitted on 15-09-2016
I stay at a lot of Hiltons, as I travel almost weekly for work, so I've a lot to compare against. I'll always opt for a Hilton wherever I go and this week was no exception. This Hilton is very conveniently located and only 20 minutes or so from Newark. The overall look and feel is on par with what you'd come to expect of a Hilton, and the rooms are comfortable and clean. Located just across from the famous Short Hills mall it's easy and convenient to pop over for some shopping or dinner (althoug... Read more
Submitted on 15-09-2016
Across the road from the upmarket Short Hills Mall, this hotel has a feel of unassuming grandeur about it. The rooms are spacious, and particularly well equipped with drawer space for clothes. The safe in the wardrobe wall is a little too small for most purposes, though. My colleague tells me it has two swimming pools, one indoor and one outdoor. The gym facilities are well laid out and accessible 24 hours. The business centre generously provided me with a few pages of black and white printing... Read more
from Livingston, New Jersey
Submitted on 17-09-2016
I made a wedding at this hotel during my stay. And I could not ask for a better place to choose. The people at the hotel were great, the event planner Mellisa was great and the staff was more then helpful for making this something we will remember for a long time
from Rochester, New York
Submitted on 17-09-2016
This hotel is upscale with valet parking which we bypassed and a large elegant lobby. Rooms and beds were comfortable and clean. With mini fridge and large screen TV. Nice outdoor and indoor pools. Expensive breakfasts. The bathrooms have an interesting quality. The door can open in to the bathroom or out to the entry way, so you have to finagle a bit to line up the lock bolt with the recess in the door jam to actually keep the door closed. A minor hassle unless you don't care about privacy. ... Read more
from Rye, United States
Submitted on 17-09-2016
Good Visit. Good Sleep. Good Breakfast. Happy Family. Worked very well. Close to mall, so we could easily walk and get a coffee at Starbucks and kill time. Kids swam in pool. Just need to clarify when its "kids swim time."
Submitted on 17-09-2016
When in Short Hills this Hilton is clean and comfortable. It has all the amenities one might look for in a hotel even though it is not in a major city. The Ball Room is beautiful and the food was very good.
Submitted on 19-09-2016
My wife and I just returned from a weekend getaway. We choose this resort for all it has to offer, especially being in Short Hills New Jersey. For the most part is was good. Clean and fast check in. They even let us check in around 11 am. My biggest complaint is every time I called the front desk or concierge they never answered on the first attempt. It took several tries just for someone to pick up the phone. This could be a quick fix. When the phone rings have enough people working so you can... Read more
from Ottawa, Canada
Submitted on 19-09-2016
We stayed here enroute on recent visit to NYC area. Chose it as it was close to an appointment. Overall the hotel is nicely appointed, the rooms are great and the morning breakfast was tasty. The main issue is that the price point for this hotel is high if looking for a room for the night. If you want to take advantage of other amenities here - tennis court, indoor/outdoor pool then then $$ are likely better. My advice is to shop around if looking for overnight stop. That being said the ... Read more
from NJ
Submitted on 19-09-2016
this is a lovely hotel and the rooms are clean & well appointed. However, there are other hotels in the area that are a much better value and have better "in room" amenities than this hotel. Little items I have come to expect are: a bottle of water, a bathrobe, q-tips & cotton pads, turn down service. This hotel had none of these. I would not stay here again.
from Union
Submitted on 20-09-2016
My husband and I enjoyed our stay for our 11th anniversary. The hotel room was very clean, except a minor blemish in the bathroom. We were welcomed by friendly staff (as I am a Hilton Honors member. Check in and check out went smoothly. We didn't get a chance to use the facilities because we were only there for 1 night. I previously used the pool, spa, jacuzzi and bar. We had a tasty breakfast buffet the next morning, I would definitely recommend. A mall is across the street for shopping... Read more
from San Francisco, California
Submitted on 21-09-2016
The hotel has a fantastic location - across the street from the mall - but is tired and run down in need of a room facelift. The staff vary in service offered and the inconsistency adds to the need to upgrade management and the frontline staff
from Keswick, United States
Submitted on 21-09-2016
This hotel is convenient to almost everything in the Short Hills, Summit, Warren and Berkeley Heights area. Good restaurants and shopping are v. close. The hotel staff are extremely professional, polite, helpful and friendly. Rooms are always clean and the housekeeping staff are very conscientious and considerate. The bar is usually staffed with friendly and helpful employees, and the drink and food selections there are very good.
from Reading, United Kingdom
Submitted on 24-09-2016
Used for business and this hotel is the only one close to several offices so is always full. Overpriced in my opinion for what you get. Rooms are dark and whilst clean & comfortable the hotel could really do with a makeover. Gym & spa are great. Staff very friendly & helpful. Have stayed here many times but my last stay was disappointing. I am a Hilton Honours member but ended up with a double sofa bed in part of a suite... I put up with it as it was only for 2 nights and did get some discou... Read more
from Saint Louis, Missouri
Submitted on 25-09-2016
I have stayed here several times over a number of years for both business and pleasure. It's a great place. Located relatively close to Newark airport and right across the street (actually a highway) from the Short Hills Mall. The hotel has great food, the rooms are very nice and the staff are great.
from Luzern, Switzerland
Submitted on 26-09-2016
Due to the fact that the location of this hotel is fantastic, and that they have no direct competition, they charge far to much for their rooms. This hotel is old and smelly. The only positive thing I can state about this hotel is the gym.
from Toronto, Canada
Submitted on 26-09-2016
Excellent choice for location. Great overall stay and would highly recommend! Across from Short Hills Mall and minutes to trains to New York. Friendly staff and quality service. Helpful concierge and drivers to stations-breakfast was way understaffed but tried to accommodate.
from Basel, Switzerland
Submitted on 27-09-2016
Extremely disappointed about service from reception and concierge. Trying to charge services not use and previously cancel with excuses. Not satisfactory at all as I am expected other service from a Hilton Hotel
from Prospect, Kentucky
Submitted on 27-09-2016
We really enjoy this hotel. It is beautifully decorated, the staff is courteous, helpful and friendly, the rooms are spacious. The breakfast buffet is one of my favorites: omelette bar, delicious breads, lots of pastries, oatmeal, eggs, bacon and sausage, (homemade?) jerky, fresh fruit. The bar is really nice and the bar menu is extensive and satisfying. The crunchy fish and bao buns rock! We are looking forward to staying here again.
from Chicago, IL
Submitted on 28-09-2016
It's a nice enough hotel - nice lobby and comfortable beds, typical of Hilton. However, a key reason we chose this hotel was because of the beautiful pool. However, when we tried to take the family for a swim at 10AM we were told that children were not allowed in the pool between 9:30 AM and 6:30 PM - basically the entire day. The front desk clerk did not inform us of this when we asked about pool hours, and I have never seen such a restrictive policy before. The kids were really looking forward... Read more
from Tampa, United States
Submitted on 06-10-2016
If you are looking for affordable options for shopping and entertainment this is not the hotel for you. If you are looking for a friendly staff and clean room, look no further! Every staff person at the hotel made me feel welcome and the concierge was a great resource as a first time visitor to the state of New Jersey. The room was equipped with a mini refrigerator and coffee maker but no microwave. I wouldn't recommend room service as the prices were a bit lofty (but the food was good).
Submitted on 08-10-2016
Hotel was very near to the client place. Good service, and the dining places were nicely maintained. It is near to the short hills mall, so one can go to the mall in leisure time. It is not well connected to the nearby station so you may need to take taxi every time but hotel provides the cab service to Sumeet station. Sometimes it is hard to get taxi during nighttime so own vehicle is recommended. Hotel has spacious and nicely maintained gym and pool.
Submitted on 09-10-2016
This place has the worst customer service I have ever seen I've has better at a motel 6 the rooms are old and smelly and they charged my card 300$ more than they should have and then an additional 50 I work for a Hilton property and for them to tell me I'm out of luck pretty much was crap. I had to tell them they needed tl call my bank and release the funds and they finally did after I informed them I called my accountant at my property and she said this is what we offer to our guests not hae t... Read more
from Marco Island, Florida
Submitted on 10-10-2016
the facility is nice but worn. the price of the room was not bad. do NOT try to buy anything else. the bar had cheap wine marked up 400 per cent. while I did quality for free breakfast, I felt sorry for anyone who did not. the food was horrendously overpriced. we had a function for about 100 people. we were charged over $120 per person for only a few poorly cooked hordovrs (sp) and a pitiful buffet dinner. The Hilton did make up for it with a cash bar offering 3 types of very cheap wine ... Read more
from Millsboro, Delaware
Submitted on 11-10-2016
Gives a bit of a vintage feel,circa well kept 1960's. Internet access for charge was slow. Help was pleasant and efficient .Nice meeting rooms,decent food and across the street from a mall. Surrounded by office buildings,it is not easy to get into or out of from Kennedy Parkway at night.
from Newton, New Jersey
Submitted on 12-10-2016
The Short Hills Hilton is "in my neighborhood " I have had the good fortune to stay here for various events. I have been pleased with the quality of service, the ambience and amenities. The most recent stay was a high school reunion.
Submitted on 12-10-2016
My husband and i stayed here for work and it was fine. The rooms are standard but clean and comfortable and a huge plus was that there was free underground parking.There was a very nice office space with printing and computer access and the front desk and concierge staff was extremely helpful. There were several conferences and three wedding room blocks going on while we were there and there was plenty of space for the large meetings without crowding the hotel. It is a convenient location near t... Read more
Submitted on 12-10-2016
Look no further if you need the perfect hotel to stay at! The Hilton at Short Hills is amazing...service is incredible, rooms are clean and new, restaurant and bar are awesome and the staff are incredible! The Hilton helped make our daughter and new son-in-law's wedding day (and over 100 guests who stayed there) wonderful and memorable!
from Clinton, Connecticut
Submitted on 16-10-2016
Had a meeting here and styed over night. The food was wonderful and the staff was great. Our meeting space was just right but, had trouble with the temp in the room. The sleeping room was clean. Had trouble with the TV.
from Manhattan Beach, California
Submitted on 18-10-2016
Great service, staff was helpful & courteous, rooms are spacious and clean. The menu & bar drinks have a great variety of choices. The shuttle service is dependable & prompt. Location is ideal to take a train ride to NY. And rooms are spacious compared to those in NYC
from Lutry, Switzerland
Submitted on 19-10-2016
I have been going to this hotel for busines for the pst 20 years and always enjoy my stay there. The hotel is very well situated close to Newark airport and across the Short Hills mall. the rooms are very comfortable and the breakfast buffet is amazing. Staff is very helpful and nice
from Monticello, New York
Submitted on 26-10-2016
An upscale Hilton in an upscale area. Near great shopping and restaurants, convenient off highway. Large and very well appointed rooms. Excellent facilities such as fitness center and spa, restaurants, business center, etc.
from Boston, Massachusetts
Submitted on 27-10-2016
This place is really not great. The food in this place is dreadful and overpriced, particularly the breakfast, which is disgusting. Rooms are spacious and comfortable and the gym is also ok. Internet is not free, unless you are an honors member and booked this thru the Hilton site but i advise you never to sign up or else, Hilton will rape you with email spam.
from baltimore, United States
Submitted on 27-10-2016
I would recommend staying at this hotel if your in the area its a great location right across from the mall! The rooms was great and the bed slept very well! The breakfast was also very nice. The bell service was efficient along with the front desk staff!
from Montreal, Quebec, Canada
Submitted on 01-11-2016
We were a group staying there for a family celebration. Our room was lovely, facing the back,very quiet. Bed was quite comfortable and we were supplied with lots of amenities. Walked across the road to the Short Hills Mall which had great stores and a variety of restaurants. Very convenient!
from Ashburn, Virginia
Submitted on 01-11-2016
Hilton Short Hills NJ has a surprisingly upscale feel from check in to common areas to rooms. Great bar area and restaurant (for breakfast), staff is pleasant and attentive. Rooms are quiet and comfortable. Had to stay here on a business trip and would stay again! Well done!
from Boca Raton, Florida
Submitted on 01-11-2016
Very pleasant room and public areas of the hotel. All staff were very friendly and helpful. Not used to NYC level prices @ 195,per night but it was very nice accompdations. Very comfortable beds. Would Definitely return. Free parking and nice lounge and meeting rooms. Several wedding events going on the weekend we visited, but the staff handled all so as not to take over the facilty to overwhelm the other guests
from Cleveland, United States
Submitted on 01-11-2016
Used this hotel for our son and daughter-in-laws room block for their wedding weekend. Everthing was in GREAT. Would highly recommend this hote to anyone. I would like to compliment Megan in the sales office she was great to work with and very acco.mmodating
from Burlington, Massachusetts
Submitted on 08-11-2016
We stayed here for a family wedding. From the moment we arrived at the entrance, to the time we checked out, the staff could not do enough for us. The were professional and courteous and took care of our every need. If we were to be n the area again we would stay here without hesitation. The staff at the wedding was excellent. The food was well prepared and plentiful. The Grand Ball Room was well decorated. An excellent wedding venue.
from Chicago, Illinois
Submitted on 10-11-2016
I was here 2 nights for a conference. The hotel is located in a nice quite neighborhood and is right next to a giant mall that has high end stores. The hotel doe snot offer shuttle bus from or to the airport but they do offer shuttle from and to the mall. I had 2 dinner there, both were excellent. This hotel is busy so they can't accommodate early check in, I had to sit in the lobby and walk around the mall for 3hrs as I flew in early and arrived there by noon. My room was not ready until 3pm.... Read more
Submitted on 10-11-2016
Someone accidentally took our luggage as their own at the airport. Once we waited for them to return with our luggage and got an Uber it was a short $20 ride from Newark to the hotel. Room service and the kitchen closed at 11 pm so I was able to call the restaurant from the Uber. They took my order at 10:58 pm even though I had not even checked in yet. When we got to the hotel a little after 11 we checked in and kind of had to hunt down our order. There were three weddings including the one we w... Read more
from New York City, New York
Submitted on 11-11-2016
I have stayed at this hotel on various occasions and have always had a great experience. Every time I have stayed over the check in the staff is always pleasant and helpful with any question I may have and the room is always up to my expectation.
from Weston, United States
Submitted on 14-11-2016
Liked the hotel and it's location. It's not luxurious but it's nice and it's clean. Unfortunately, I fell ill on the day of my departure. Although it's a large conference center, they insisted that they had no room and asked me to leave. I went to another hotel which I had to find myself in a strange city. I was so ill, I canceled by flight home to rest for the night. I thought that It was particularly cold and not hospitable to kick me out of the hotel when I was feeling unwell.
from Orlando, Florida
Submitted on 16-11-2016
I recently stayed 2 nights for a family wedding. The guest rooms were adequate for our needs but nothing fancy. They could use an update IMO. The bathroom was fine but the shower was outstanding. Good water pressure and it appears as if they have been renovated recently with new slate tiles. The only negative to the bathroom is that there weren't any shelves below the sink to store toiletries so everything had to be on the counter which became cluttered quickly. Also, their bar (called The Retre... Read more
Submitted on 16-11-2016
The Hilton Short Hills is truly what every hotel should be... clean, well maintained and up-to-date with a friendly staff. For a business traveler it is nice to stay in a hotel where the level of dedication by the staff is easily reflected in the appearance of the guest rooms and public areas, as well as the smiles on the employees' faces.
from fl.
Submitted on 16-11-2016
This was a perfect location for the wedding we attended. The hosts had a lovely hospitality room where the guests gathered. The wedding package was affordable and the accommodations very nice and comfortable. The hotel provided bus service to the wedding venue, which was good.
from Washington DC, District of Columbia
Submitted on 19-11-2016
If you are looking for seriously clean and convenient, this is a good choice. Rather old-style decor in the rooms, but rather chic public space, crazy event space and just happening all the time. Were here for 2 nights and all went according to plan. Amenities standard Hilton, but we had a suite, so spacious. Had a rather long wait to get the pull-out sofa made might ask for that when you check in, if you need one. Could seriously use recycling trash cans in the rooms...rather shocking i... Read more
from Columbia, MD
Submitted on 19-11-2016
Spent 2 night here for a wedding. The hotel is very nicely appointed inside. The check in was fast. Our room was large, as we had a junior suite with a pull out sofa and two queen beds. Perfect for a family. The room was clean and seemed to be newly redone. The room was also quiet which being in the first floor I was nervous about. Breakfast buffet was only average for the price. Would go out for food next time.
Submitted on 27-11-2016
My husband booked a spa appointment for me for our anniversary. When I arrived, the spa manager didn't give me any flip flops/slippers. She gave me a robe in case I wanted the full "spa experience." I thought maybe the slippers were in the lockers. I never received any and had to walk to my pedicure with either shoes or barefoot. It made me feel very uncomfortable. The woman who gave me my manicure and pedicure was absolutely lovely, I think her name was Linda. I would go back because of ... Read more
from Chennai
Submitted on 27-11-2016
i recently stayed here on a business visit, and liked the place very much. The rooms are spacious and well done up. Courteous staff and the breakfast spread was quite decent. Overall a comfortable stay.
Submitted on 28-11-2016
My wife got away for a weekend trip and chose to stay at the Hilton Resort in Short Hills. We had a wonderful stay and look forward to coming back for a longer stay. The rooms were clean, the service was excellent and the hotel was beautiful. The staff was very very attentive and we found everything to be first class.
from Mahwah, New Jersey
Submitted on 30-11-2016
We started coming to this hotel maybe 25 years ago back when it was the only five-star Hilton in North America and have been visiting throughout the years for a little staycation from time to time, or when we needed a hotel upon which to "land" after a late night Newark Airport flight. This property has not been a five-star hotel for quite some time now, so I certainly no longer expect the white-gloved bellmen or the orchid blossoms in the bathroom. So my three TA stars are not because this las... Read more
Submitted on 03-12-2016
This is a Conde Nast rated Spa hotel experience, Spa/hotel rated top 10 for the US. Please never spend one minute of your time in consideration of this spa and the hotel package. The hotel sells the gym time as a membership and those same people use the locker "Spa facilities" as well. Think Wal-Mart caliber at a spa facility, that was my $700.00 one night at the hotel and two treatment experience. One Treatment for my girlfriend and I for myself. Words cannot say how pitiful this experience was... Read more
from Dallas, Texas
Submitted on 04-12-2016
My home away from home when I visit Short Hills. I have been staying at the hotel since it opened and while things have changed some over the years as noted in other reviews, I continue to enjoy my visits. Rooms are clean, beds comfortable and current front desk supervisors Liz and David are responsive and hard working.
Submitted on 04-12-2016
this has been one of many trips i have made here for family gatherings and affairs. i am now greeted as an old friend by the staff many of whom recognize me. my experience has always been top grade and i view this asa home away from home.
from Marlboro, United States
Submitted on 04-12-2016
Well located across from the Short Hills Mall, Short Hills, NJ. Nice set up in the guest room with wifi, coffee maker, and refrigerator. we enjoyed a nice and delicious juicy open burgers accompanied with a very tasty and unusual potato fries, and a great and attentive service.