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Hilton Garden Inn Ridgefield Park

New York - All Airports, NY, US (NYC)

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Based on 510 reviews
A great alternative to NYC, as hotel is 7 miles from midtown Manhattan, this location allows easy access to shopping, theater, dining, sporting eve
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Hilton Garden Inn Ridgefield Park
70 Challenger Road, Ridgefield Park, NJ US 07660

Location is everything for the Hilton Garden Inn Hotel in Ridgefield Park:* New York City is just 7 miles from our hotel - See a Broadway show, Radio City Music Hall or Madison Square Garden, experience all the excitement of Times Square or dine at one of over 2000 restaurants located in the city, just minutes away. We are only 12 miles from the majestic Statue of Liberty!* Meadowlands Sports Complex - a 700-acre complex featuring Giants Stadium - home of Super Bowl XLII Winner, New York Giants; and Izod Center-home of New Jersey Nets and Meadowlands Racetrack.* Right in the center of major sport teams like the New York Yankees, New York Mets, New York Giants, New York Jets, New Jersey Nets, New Jersey Devils, Newark Bears, New York Red Bulls.* Discover hot bargains and great savings while shopping at over 55 stores including Perry Ellis and Liz Claiborne at the Secaucus Factory Outlets, just 5 miles away. Other shopping centers include the Shops at Riverside, Jersey Gardens Outlet Mall, Paramus Mall, Garden State Plaza, Palisades Center Mall and Woodbury Commons Premium Outlets. * Local Corporations in the Ridgefield Park area, such as Samsung, Bank of America, AGFA, Unilever, Cognizant, GE, Kumon, Oracle and LG.* Close access to the towns of Teaneck, Tenafly, Englewood, Secaucus, Hasbrouck Heights, Ft. Lee, Cresskill, Carlstadt, Rutherford and Little Ferry.* New Jersey Transit System is located right outside our doors which provides public transportation to New York City.Business and Leisure Amenities at the Hilton Garden Inn hotel in Ridgefield Park, NJ:* Our restaurant, the Great American Grill®, serves breakfast, lunch and dinner (Mon-Fri) and breakfast / dinner (Sat-Sun) featuring fresh traditional fare. * The Pavilion Lounge offers a light menu and full cocktail service daily.* Nightly Room service* Each guest room boasts our Garden Sleep System? Bedding, oversized work desk with ergonomic desk chair, 32-inch LCD televisions, mini-fridge and microwave oven. * Complimentary wireless high-speed Internet access in all guest rooms as well as throughout the hotel. * Indoor heated swimming pool and whirlpool * State-of-the-Art Fitness Center featuring both cardio and resistance equipment. * Business Center with secure from-room printing capabilities, work stations and HSIA. * Pavilion Pantry offers sundries, assorted snacks, beverages and ready to cook meals. * Complimentary parking for our registered guestsGroup and Meeting Services at Hilton Garden Inn Ridgefield Park Hotel:* 1,700+ square feet of flexible hotel meeting space among 3 separate rooms. The Hudson Room can host group meal for 90 people. * Banquet Breakfast, Lunch, Dinner, Reception and Break service is available. * In-House audio/visual services available. * Professional meeting and catering staff to assist you in planning your event.***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • ATM Machine
  • Baggage Hold
  • Business Center
  • Coin Operated Laundry
  • Conference Rooms
  • Fitness Facility
  • Free Wi-Fi
  • Laundry/Valet service (+)
  • Luggage Storage
  • Meeting rooms (+)
  • Multilingual Staff
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 510 reviews
Submitted on 16-05-2016
Go to hotel when visiting. Was out all day came back at three and they just started cleaning the room. Once she left looking for my shoe I looked under the bed and there was a soda bottle that was not mine. Another time my room was across from a conference room that was holding a birthday party and it was loud. I will say the bed is comfortable and the tv is enjoyable. Breakfast is not worth the extra price but then if you don't have a car you are stuck it okay. I rather go to the din... Read more
Submitted on 18-05-2016
Hi...the breakfast waitress India and Yun are very friendly, I really like the service. they make you feel good.and the food is really good...try to order your own omelet ...!!! Sometimes they have specials try them too...enjoy
from Pittsburgh, United States
Submitted on 19-05-2016
Very nice accommodations, close to NYC at a very great rate! Would definitely stay there again! Easy transportation available for trips to NYC and back. Super convenient! Bus was literally just steps away from Hotel to take you to Manhattan! Fare was a GREAT deal too! And the bus service is very good, runs every hour both ways. Through midnight on Sundays and even later during the week and weekend.
from Cliffside Park, New Jersey
Submitted on 21-05-2016
Great hotel. Very clean, good breakfast, good location, park nearby, movie theatre nearby, allowed our service dog. Would definitely stay here again. Rooms well insulated from outside noise. Staff willing to accommodate.
Submitted on 24-05-2016
Conveniently located for visiting relatives in RIdgefield Park. Also ideal for commuting to New York Manhattan. Bus stop close by to access a regular bus service to the CIty which takes 25/30 mins. Rooms very clean, modern, spacious with all the facilities you would expect including Tea/Coffee maker. We had a breakfast deal and it presented excellent value at 11.95 dollars. Plenty of choice and would recommend the freshly made omelettes made to your choice of ingredients. Staff were extremely ... Read more
Submitted on 26-05-2016
Everything about the stay at this hotel was excellent. Friendly and helpful staff, very clean, spacious and comfortable room. Would definitely use this hotel chain again. Location was excellent and everything very welcoming.
from North Bergen, New Jersey
Submitted on 01-06-2016
I love staying here once and a while. Nice please to relax and walk one block and there is a large theater. The Staff is very nice and there buffet breakfast is very good. They have a nice fitness room and a very clean indoor pool.
from Ridgefield Park, United States
Submitted on 02-06-2016
Hotel has fairly quick WiFi--even for the basic level that is complimentary. Rooms were spacious and very clean. I really enjoyed being able to go on their app and to choose the actual room that I'll be staying in. I didn't like that the hotel is firm about a 3 pm check-in time. That was not very convenient for me and wish I could've checked in earlier. Great experience though and the staff was very friendly.
from Denver, Colorado
Submitted on 06-06-2016
Great location,Free parking, a little outdated but clean. less expensive than Marriot Glenpoint teaneck nj about 5 mins. away. Bus to Manhattan very close . Friendly and helpful staff. Quick check in.
from Philadelphia, Pennsylvania
Submitted on 08-06-2016
Location, facilities, room, breakfast... Everything here is nothing fancy but very convenient. Better than most of other hotels in Fort Lee area, I guess. Room has a nice bigger Samsung flat screen TV than other similar hotels, probably thanks to the Samsung office next to this hotel. The mattress was firm and comfortable. Its biz center is well equipped and working fine. The breakfast omelette was very good. Didn't use its pool. If you visit NYC with a car, especially to midtown and uptown, s... Read more
from Houston, Texas
Submitted on 12-06-2016
First of all, the beds at this Hilton Garden are the most uncomfortable hardest beds ever! I usually love the beds at garden inns. These are some kind of memory foam. So, after trying to live with two horrible nights sleep, we had another problem. The front desk gave us an outdated bus schedule so it made us have a bit of a headache returning from New York. THEN - we get back from a long day in New York, and I just want to get in the hot tub only to go down there and find it is broken! This... Read more
from Columbus, Ohio, United States
Submitted on 18-06-2016
The hotel was very clean. The staff were very pleasant, including the manager who spoke with us briefly upon departure. My wife and I stayed only one night to see friends for dinner, prior to heading home to Ohio. The location was very convenient both for driving to our friends' home and for getting on I-80W the next morning.
from Cleveland, Ohio
Submitted on 19-06-2016
Wonderful experience. Great hotel. Very friendly staff, clean and comfortable accommodations. Overpeck Park is just a short walk from hotel, and worth it. Car was nice and safe while we cruised. The Limo service to the cruise port was great. So friendly. I would recommend to anyone cruising out of Manhattan.
Submitted on 20-06-2016
I stayed in Hilton Garden Inn for 25 days. The stay was very comfortable and the staff went all out to make you feel at home. Every single person, right from the shuttle driver to the waiters and the front desk staff... I've never seen such friendlier and warmer people. They made such a long stay away from home more comfortable. There is a bus stop right outside the hotel that gets you to New York. The hotel front desk helps you with local food delivery numbers in case you want to try different... Read more
from Norwalk, Ohio
Submitted on 25-06-2016
We stayed here for a wedding in NY and then a 7 day Cruise. We were able to leave our car all week and saved money. Very helpful and kind staff. Helped us with all our questions and worked very hard to make sure we had what we needed.
from Tampa, Florida
Submitted on 29-06-2016
Overall good experience. Very clean hotel, bed super comfortable, very friendly personal except for the overnight lady that she was super rude and make you feel like you bother her. Breakfast is ok. I will comeback.
from Rockville, Maryland
Submitted on 01-07-2016
Went back to this hotel 7 months later for a business trip. The room was very clean, not just masked with heavy air freshener and void of any odor. Friendly staff. Did not dine at the restaurant this time but food was descent last visit. Free internet with quick access. Overall a pleasant stay and I would recommend this hotel.
from New Holland, Pennsylvania
Submitted on 07-07-2016
I arrived at 5:30pm on a Monday July 4th. I purposely chose this hotel as website said had a restaurant and room service. Check in was difficult as front desk person was nice but English was not understandable. I have 3 adopted children from 3 different countries so I know English can be taught. Got to room unpacked then called for room service but was told oh we closed that for today. YIKES after driving for hours did not want to go out again. Will not ever use again.
Submitted on 12-07-2016
Chose this hotel for the convenience of location to family and for its comfort and listed amenities. The hotel has easy access to and from the I-95 and NJ turnpike. All the amenities are top notch and the restaurant serves great meals at reasonable prices.
from Zelienople, United States
Submitted on 13-07-2016
Great time great bed great location I will stay there again. easy on and off interstate very clean rooms great people. The staff was helpful with getting birthday cake. Close to New York City. Bar was small but great service.
from Charlotte, North Carolina
Submitted on 30-07-2016
The staff is easy going and the rooms are nice. Breakfast offered a great selection of food to fill up anyone. They have seating for all and a TV to watch. The location is off the beaten path and is quiet. Plenty of parking.
from Aliquippa, United States
Submitted on 30-07-2016
Nice experience, overall. Initially disappointed. We paid for adjoining rooms because I have three children who are minors (11, 8 and 6). When we arrived to check-in, the front desk personnel informed me there were no adjoining rooms available and wanted to give me two rooms separated by several other rooms. After insisting that that was unacceptable, two side-by-side, but not adjoining rooms were found. Other than that, the hotel was nice. The kids enjoyed the pool. The rooms were very nice.
from Calgary, Canada
Submitted on 01-08-2016
Hotel is clean and quiet, excellent place to rest after a long day in New York City. 20 minute bus ride to downtown New York is convenient and comfortable. The only catch is that bus usually comes on an hourly basis and during rush hour, the trip may be longer. Overall, I will come back again if we visit New York.
from Ridgefield Park, United States
Submitted on 04-08-2016
I often stay at this location and always receive great service. You always receive a warm greeting and the rooms and property are very clean I would suggest you give this property a try and I'm sure you won't be disappointed
from Leavenworth, Washington
Submitted on 06-08-2016
Multiple stays at this location. Staff is extremely helpful and friendly. It's excellent for business and there is a wonderful park within walking distance. Food is average but there are plenty of restaurants close and many do delivery.
from Charlotte, NC
Submitted on 15-08-2016
Came to move my son into a NYC apartment. Excellent access to and from interstate; easy to get into Manhattan via the George Washington Bridge ($15 toll to NYC, free back). We felt very safe leaving a loaded truck in the parking lot. Nice rooms, nice restaurant, very helpful staff. Very clean and quiet.
from Sao Paulo, Brazil
Submitted on 29-08-2016
Resasonable Hilton Standart facility is located in an isolated area, no restaurants nor bars of any kind around. Poor public transportation access and connections. Rooms are good and very clean and just a reasonable breakfast at a good pricing.
Submitted on 29-08-2016
I went to bed and woke up with a flooded bathroom as it was raining in my bathroom. Wiped up the mess and went to the front desk. Answer maintenance will look at it. Came back at the end of the day to an answer what are you talking about. pictures of the ceiling available upon request. no help from the front desk not sure if it was dirty or clean water
from Los Angeles, California
Submitted on 31-08-2016
A regular hotel that's close to NYC. Expected more, but good enough for what it provided. Unfortunately, the hotel did not offer free breakfast. All in all, there are worse choices in the Jersey, NYC area.
from Lorain, Ohio
Submitted on 04-09-2016
The best place to take family. Room were very nice. Lounge area great. And we could all have a wonderful breakfast together. Pool was great for the kids. Hot tub for me! They also had an excellent wi fi service. Since I belong to Holton Honors that service was free. Give excellent information about local eating places.
from Canton, United States
Submitted on 04-09-2016
This hotel has a very good stay, park and cruise package. We stayed at this hotel Aug 27th the night prior to the NCL Breakaway cruise out of the NYC harbor. The hotel offers breakfast in the morning and also Limo ride to/ from the cruise port. The location and price can not be beat. Keep check the price on the package after you book since the price changes daily and re-book if you see a lower price. We did this and saved $50 from original price.
from Montreal, Canada
Submitted on 11-09-2016
We went there on a bus tour of Manhattan. It was clean, quiet, and the breakfast was good. we enjoyed it. It is really close to NYC. I worked around there many years ago. So it was kind of like going home...
from El Paso, Texas
Submitted on 12-09-2016
Drove from Washington Dc. The hotel is conveniently located off the interstate. Room was clean. Room included a fridge, microwave and coffee machine. The included breakfast was good. I chose this location for the proximity to NYC. It was very convenient using a car service to and from NYC. I wouldn't suggest driving yourself into the city unless you have nerves of steel. Having a someone drive was an experience in its self. I would stay again.
from Windsor Mill, Maryland
Submitted on 12-09-2016
Great place to stay. Very convenient to NYC, Malls and dining. Local stores and restaurants were only 6 to10 minutes from the hotel. This was great location and very economical. Just watch out for tolls into NYC. It can get costly. My son loved commuting from the hotel to time square on the NJ transit which was quicker than driving and must cheaper. Transit stop is right in front of the hotel.
from Brockton, United States
Submitted on 12-09-2016
I enjoyed the Hilton Garden Inn. Classy and great location. Recommended for anyone. Super clean and comfortable. Check in and out was super fast and simple. My daughter and each had our own bed and plenty of room. Just wish the shower pressure was a bit stronger.
from Fishkill, New York
Submitted on 14-09-2016
I was working in the area and stayed at this hotel. The room was comfortable, but highway noise from 80 & 95 could be heard from the room. Hotel has a bar/restaurant with a limited menu. I would most likely stay here again if working in the area.
from Bonner Springs, Kansas, United States
Submitted on 20-09-2016
Hotel was very clean and the staff was very friendly. The office area was very nice, I worked there a few afternoons. I was able to catch the bus right at the end of the parking lot to take into the city a few times. Overall great experience.
from Austell, Georgia
Submitted on 23-09-2016
The park and cruise package offered by this hotel is wonderful. The room was very nice and all employees were most helpful. The package included a great breakfast. We stayed two nights and left the car while on a cruise out of Manhattan. The shuttle to the cruise port was spectacular. They were on time leaving the hotel and waiting for us when we got off the ship, and our car was in perfect condition upon return to the hotel. I highly recommend this hotel if cruising out of New York or just... Read more
from Ridgefield, New Jersey
Submitted on 25-09-2016
Great trip spend a night for our anniversery away from home. Used the pool which was good as well as the Hot Tub which is attached to a nice patio. Otherwise bed was comfortable, wifi was good enough for webpages, and steaming Netflix. Would recommend.
from perrineville
Submitted on 25-09-2016
We stayed at the Hilton Garden Inn during our recent cruise out of Manhattan. This was an excellent alternative to driving in and parking at the port. The hotel is very well maintained. Breakfast was included and it was very good. Transportation by private car to and from the cruise terminal is included in the package. The driver arrived early. Had us to the ship in no time and was there waiting for us when we disembarked. It actually cost less to stay at the hotel (including breakfast, ... Read more
Submitted on 27-09-2016
This hotel was booked by the tour company for a 3-day/2-night trip to NYC and we could not be happier with this choice! The room was clean, bed was comfortable, hot tub was exactly what we needed after a long day of walking around NYC. It was actually easier than we anticipated to get to from Port Authority bus terminal (thanks to the information desk there), the bus let you off 1/2 a block away from the hotel. I drank all the Kcups of tea and coffee in our room one evening and the front desk ga... Read more
from Hilton Head, South Carolina
Submitted on 29-09-2016
Beds were not comfortable. Needs to be updated. Replace mattresses. Upgrade toilets to taller height. Room service very prompt and pleasant. Thanks. Remind check in staff to pay attention to reservation details, don't expect people to prove reservation details.
from Howell, New Jersey
Submitted on 01-10-2016
Good location near major highways, but drawback is that one does hear traffic passing by on I-95 nearby. Sound wall across highway reflects noise towards this hotel. Check-in and check-out experiences were both cordial and friendly. My Hilton Diamond status was recognized, though I was not offered water bottles (some HGI's do, some don't). Room was clean and spacious, though bathroom lacked some space between toilet & bathtub.
from New York City, New York
Submitted on 02-10-2016
Hotel is pretty, nice and clean. Comfortable bed and large tv. The young girls at the front desk need training. When we walked up to the front desk to check in, there were 2 employees at the front desk. One of the young ladies was helping another guest. The other was standing there doing nothing. Neither of them greeted us, made eye contact with us, or acknowledged us. We had to wait about 4-5 minutes until the other guest walked away until we were acknowledged. This was very unprofessional. Bes... Read more
from Ridefield Park, United States
Submitted on 03-10-2016
Room service was horrible, forgot to put in my order then I didn't get to eat since the kitchen had been closed once I called about it, and the lady that brought me my food another day had such an ugly attitude. House keeping was awesome Eva is great! Pretty much the only thing I enjoyed about my stay.
Submitted on 09-10-2016
We stayed one night here prior to boarding the Disney Magic in Manhattan. This was such an easy and economical way to begin the trip. Our rate included the room, breakfast, a private car to and from the cruise terminal and free parking for the duration of our cruise. You simply cannot beat that! It costs $40 per day just to park at the cruise terminal. We avoided that, didn't have to deal with driving in the city and hand a nice place to lay our head for the night to boot. The staff was fr... Read more
from Bolivar, Pennsylvania
Submitted on 10-10-2016
It's a great package if explained completely to you. We had problems for our return from port. We never got a return voucher from the car service. We weren't told that we had to meet our return car across the street from the port until I talked to the car service the 3rd time. By then we had already unloaded off the porter's c&art. So we made a couple trips to get our bags there(fed ex building across from port).
from Granger
Submitted on 14-10-2016
The hotel is very convenient for local businesses. It is very clean and very nice. The staff exhibits very friendliness and are very accommodating. Would stay here again. The morning breakfast was varied with many different types of hot and cold food.
from Clemmons, NC
Submitted on 21-10-2016
We were here for a funeral so the location was excellent for us. Our room looked at the NJ Turnpike, so it was NOISY for sleeping. Not sure how the other rooms would be. We called the front desk to see if we could check in early (about 1:30) but no one ever answered the phone. We took a chance and got there around 2 or so and they were very nice and let us check in. Clean hotel, great location (esp if you are going into the city). This is our second time here. First was for a class reuni... Read more
from Bangalore
Submitted on 22-10-2016
the bathroom had very strong odor coming all the time maybe from the ventilator and the staff did nothing from corrective action perspective ... extremely sad state of room . The hotel though is conveniently located
Submitted on 23-10-2016
This hotel was away from everything but everything was wonderful besides the bathroom smelling like sewage, I enjoyed it. The staff was very friendly. I didn't get to check out the pool, I wanted to but it was locked up. The television was big. The bed was very comfortable not too soft not too hard. Getting ice was very convenient.
Submitted on 23-10-2016
We absolutely loved this hotel!!! Our stay could not have been any better! We were in town for the weekend for a Giants game. The location of the hotel was perfect for a quick 15 minute bus trip to NYC. Best part was the bus stop was directly in front of the hotel. Front desk can provide you with the info you need! The hotel was also close to Met Life Stadium too! Checking in and out went smooth. Upon checking in the front desk could have been a little more attentive. I know it was midnight but ... Read more
from Ridgefield Park
Submitted on 23-10-2016
We stayed here for a pre-cruise hotel stay as they offered a great deal with free parking for the duration of the cruise, excellent car service to and from the port, and a nice hotel with breakfast. If you are cruising from NYC, this is the way you want to go. Free internet, free breakfast, great staff.
from .
Submitted on 24-10-2016
The hotel is very good. Has WiFi, parking, pool, business room and a fitness room. The guest room is very clean and comfortable, the staff are nice and helpful. The food in breakfast and dinner is good. I recommend staying in this hotel because my stay was excellent!
Submitted on 28-10-2016
I stayed this week from Sunday to Friday for 5 nights for a business trip and everyone was so nice and wanting to help you in step of the way. The room especially the comfy beds, clean sheets made my long day at the office really relaxing and enjoyable night just like home. And the room was very clean. I could not find my make-up bag before I left my house so when I got there I needed to get some basic stuff before going to the office and Ron took me to a local store to find just what I nee... Read more
from Dover, Delaware
Submitted on 03-11-2016
Front desk was nice. Bar being stocked very poor . Breakfast being stocked was very poor, no coffee cups , no coffee, no syrup, no fruit... Not worth the money better of going out to eat. No manager on duty for complaints. Front desk young ladies very helpful. Oh hair in bathroom . I do have cod when it comes to cleaning.
from Woonsocket, Rhode Island
Submitted on 04-11-2016
My wife and I where going on a cruise to Bermuda leaving from the Manhattan cruise terminal and decided to stay here for a night because they have an great offer for parking and staying. They allow you to leave your car there for the week while you are on your cruise. They also transport you to and from the cruise terminal and give you a hot buffet style breakfast. The rooms were very nice but the bed was a little hard for my likings. They have very friendly staff who were very informative. The ... Read more
from Danville, New Hampshire
Submitted on 07-11-2016
The hotel staff were very accommodating and we were allowed to check in early with no problem! Felix gave a wonderful referral to an Italian restaurant! Everything was stress free! I would definitely recommend this hotel to my friends!
from Pittsburgh, Pennsylvania
Submitted on 07-11-2016
This was a great hotel package! We stayed there the night before our cruise leaving from Manhattan. The had a driver drop us off and pick us up. We had a delicious FULL breakfast included as well. Overall a great deal!
from Frisco, Texas
Submitted on 12-11-2016
Stayed here with another Hockey Dad while attending our son's hockey games in Hackensack. It was less than 4 miles from the rinks. Also, I had a long run to do while here for the weekend. This hotel is literally next to a park with nice, pace trails, and within a few miles of GW Bridge, Fort Lee Park and East River Greenbelt=Perfect. Great price, Seemed new and Clean. Tony-Chef and Jasmine- Server worked the breakfast and were quick, friendly and food was done as ordered. I'll be back
from Rockville, Maryland
Submitted on 15-11-2016
My best friend was getting married in Jersey and choose this hotel for her stay prior and post ceremony and for her out of town guest. Definitely a great choice on her part. While I arrive at 10pm after a 4 hour drive, my room had not been made up. Felix and front desk staff swiftly accommodated me with a new room! He recognized me throughout my weekend stay, always with a smile or whitty comment! Wonderful experience.
from Indianapolis, United States
Submitted on 15-11-2016
Thank you to all of the staff you were all great. TONY, WELLINGTON, BRIAN, FELIX, MIA, TONY, BRYAN, ANDREW, AND MANY MORE YOU WERE ALL GREAT ! Great time at the hotel staff friendly great service! A++++++
from Seoul, South Korea
Submitted on 16-11-2016
This hotel is fine but quite mediocre. Easily reached by the highway but walking distance to nothing except the Overland County Park and a bus stop to Port Authority terminal. Beds are very stiff (tuned to Korean standards); breakfast has omelets but little else exciting; hard to get a seat at 8:15 rush hour. Shabby fitness center. WiFi works okay but wasn't good for Skype video chats. Really no reason to stay here unless you are visiting Samsung or are Korean.
Submitted on 16-11-2016
Nice property, very convenient location near highways, near Overpeck park. Breakfast bar is not free, yet no signs indicating the price, which we found out was $14 per person. Fitness center was a little disappointing, some equipment not working, others had some issues. Overall clean.
Submitted on 20-11-2016
Tony at the American Grill was my server and he was great to talk to, very friendly!The next evening I stopped by the bar and was served by Bryan who was also excellent! I can't recommend this hotel and their staff enough!
from Southport, United States
Submitted on 22-11-2016
Great experience, great staff. They make you feel at home. Access to NYC was easy via bus. Free parking. Breakfast was the best. Limited menu for dinner and limited bar but otherwise very pleased with the experience. Close to downtown Ridgefiled where there is nice dining at MK Velincia.
from Playa de las Americas, Spain
Submitted on 25-11-2016
Not up to Hilton Honors standards. Between the problems with the lack of heat, the need to pack up and move to another room at night, their uncomfortable slanting mattress, the noise of the heating unit going on and off all night - not a good stay!
from Stafford, United States
Submitted on 28-11-2016
I am very satisfied in general with my stay at the hotel. Would recommend it to friends and family. The check in was very fast and easy. The location of the hotel is very convenient. My kids liked it very much as well.
Submitted on 28-11-2016
We stayed at this hotel because of it's close proximity to NY City. The quality of service was outstanding. They truly made you feel appreciated. We got lost taking the bus from NY back to the hotel and called Felix, to which he took the time to help us determine where we were in relation to the hotel, identify a safe place and get Uber to bring us back to the hotel, where he provided snacks for our kids as a way to lift their spirits and show appreciation for us staying at their hotel.