BookIt.com® Verified Traveler A Recent Traveler

"Second night in hotel, found bed bugs in our room, on both beds. Manager moved us to a new room, whcih had food crumbs and toenail clippings on the floor, so we asked for another room. The hotel manager refused to launder our clothes ( from the bed bug room ) until an exterminator confirmed there were actually bed bugs in the room. I saw them, I know they were there. Once confirmed, hotel did launder all our clothes. Also, there were 'time share' vultures all over the hotel and casino, we could not walk through withouth being assaulted by these parasites. I did not go to Las Vegas to be harassed by these people every single day, every single time we walked through the building. We were not assaulted in any of the other casinos. Stay away, there are a lot better places to stay in Vegas."

BookIt.com® Verified Traveler Carlos from San Antonio, Texas

"We were very excited about going to a new hotel,last time we went to the Riviera and had a awesome time, this time we thought this amazing hotel and casino be different, well it was, the staff members are rude,attitude and since we are seniors we thought it might be more sympathy to older people.....Coming all the way from Texas and expecting this sure was a mistake anyway we had a wonderful time in all the places we went, but this hotel for us was not what we expect it. We pay extra $80.00 dollars and nothing in return, Nothing,Nada,Zip,Zero....we ask for more information and they (at the desk) and very rude people,we had to ask a regular worker there and he was very nice and sweet to us...the hotel needs to be more caring,less attitude and more respectuf to seniors,in fact to everybody!"

BookIt.com® Verified Traveler Denise from Lees Summit, MO

"We traveled this past weekend for a 3 night stay. Once we checked in and were given several drink vouchers, we attempted to use the drink vouchers however only select places accept them (this is not noted on voucher) . So we had to pay which is fine except that it was cash only. We weren't able to charge to our rooms either because the system was down. They weren't willing to call front desk to verify that we had credit cards on our accounts. So cash was all they would accept. We head to the pool only to be told we can't take our drinks with us....really? So we need to get more drinks at pool. Also not accepting vouchers or cc or charge to room due to above mentioned issue. So back to our rooms for more cash. Also they advertise 3 pools however only open one, two on the weekend but you have to pay to use the second pool. Yesterady they did allow you to use the second pool without paying but you couldn't use the loungers on that side. When we complained they initially said oh well but did eventually comp us $40 a room. When we attempted to use said comp...systems were down and more unwillingness to charge to room due to not wanting to call to verify with front desk. This went on for two days. We did finally get a nice lady at the Pyramid Cafe to allow us to charge our breakfast to our room. Air conditioning not very effective in our second floor room. Bathroom light automatically turned the very noisey fan on as well....for as long as light was on, fan was on. We went with a group of 6 total. The show that came with our package (we picked Zumanity) was a fun show however our booking agent did not book us as a group so we were scattered. they also mispelled one person name so it took forever to get our tickets to the show. Lots of waiting done on this trip. The food at Buffet was edible however there were only a few selections for the $20 price (better selections/food at Golden Corral!). Checking out: they charged two of the three room the $20 resort fee per day but not the third and had no explanation as to why. Overall I'd give this hotel in general 1.5 stars.....I would definately choose a different hotel next time. Entire group was very disappointed."

BookIt.com® Verified Traveler Catherine from San Dieot, Ca

"We stayed in the tower room and it was nice. Clean, comfortable bed. Spacious bathroom with separate tub and shower. The pool area was great too. "

BookIt.com® Verified Traveler Yonathan from NJ

"It was better than expected!! but staff left me confused on weather or not they beleived I paid for my trip---attitude was horrible!!"

BookIt.com® Verified Traveler Elizabeth Hart from Claremont, MN

"I have to say that I was less than pleased with my check in/customer service experience. We had a reservation for a Pyramid Deluxe room, and were told that we were being upgraded by the rep that checked us in! Well this was no upgrade she put us way out in the West Tower, and was so worried about talking to and giving her friend free stuff that so rudely came to counter during our check in, that she was less than concerned with making sure we were alight and had what we needed. She pushed us along as fast as she could to making 'chatting' with her friend top priority. When our concerns were finally voiced we were told that there was nothing they could do. This was my first visit to Las Vegas and my 30th birthday, I was very disappointed when my room was not what we registered for."

BookIt.com® Verified Traveler Abigail from Tyner, NC

"This is the second time I have stayed here and really enjoyed it. The rooms are clean, sizable and neat. Great location and great clubs inside the luxor. Would recommend to anyone. Great gym and pool as well."

BookIt.com® Verified Traveler Lourdes M Perez from Chicago, Illinois

"From the moment we walked it to the moment we left we were never greeted with a smile or asked how our stay was. The few restaurants they have provide a lousy service and food. Very disappointed! My first time in Vegas and at this hotel left me with a terrible taste in my mouth. I will make sure to share my experience with as many people as possible this by far has been the worst place I have stayed at, never again."

BookIt.com® Verified Traveler Cheryl S. from Milwaukie, Oregon

"We stayed for 3 nights and found it to be very nice. We stayed in the East tower and the room was fine but maybe a bit outdated, the bed was very comfortable! We only stood in the check in line maybe 10 minutes and was treated very friendly. I wish there were a few more places to eat that was affordable. If you catch the bus you have to walk which the weather wasn't great for us, cold and windy which was crazy for April. The slots are VERY tight but found that in most hotels along the strip. It was a pleasant stay all in all."

BookIt.com® Verified Traveler A Recent Traveler

"From the reviews, I had low expectation for the hotel. However, it turned out better than expected. Good value for your $$. Will stay again if on same budget. Hotel was clean, bed is comfortable, and exceeded my expectation. I was not charged the $20/night resort fee. I did overhear other guests were charged this fee when I was in line to check in, but I did not get the same spew, and thought I would get it when I check out. But nothing. They said no additional charge. It was all paid. "

BookIt.com® Verified Traveler Renato from Reno, NV

"its a disaster"

BookIt.com® Verified Traveler Jennifer Anderson from Surrey, British Columbia

"I agree with the above comments about the smell in the casino. It would be nice to sit and gamble without having to inhale cigarette/cigar smoke. I had to move several times. I definitely was disappointed about not having WiFi in the rooms. For us, it would have been a deal-breaker had we known in advance. The only other really disappointing thing was being approached by time-share people while we were trying to check in - very annoying!!!"

BookIt.com® Verified Traveler Brittany from Vancouver, Washington

"'This was mine and my husbands first trip to Vegas. We stayed 4 nights on a smoking floor(7th). I had orginally booked the trip and requested a double bed room, since it was cheaper, we were delighted when they let us have a Deluxe King instead. The elevator situation is ridiculous, we were told we could only use 1 elevator, 4B to get to our room(clear on the other side of the hotel from the elevator) but after exploring we found a more convienient elevator closer to our room.(Why didnt they just tell us that in the first place?) The couple that went with us, did not get their free drink coupons, and the staff refused to give them to them after asking about them at the front desk. For an extra resort fee per day they need to offer a shuttle service to and from the airport. Also, it was like pulling teeth to get the casino servers to bring a free drink while playin slots or table games! After 4 days of gambling in their casino, I got 2 drinks for free while playing. We had the MORE buffet on easter sunday(which we didnt know we would be charged more for) and the selection was horrible, and some of the food was not kept as hot as it should have been. Though I would not likely come back here, the Rooms were very comfortable and clean and the price is reasonable for people on a budget."

BookIt.com® Verified Traveler Angela Johnson from Detroit, Michigan

"It was GREAT!!!! The hotel was beautiful and when we checked in they actually upgraded our rooms free of charge so we could be on the same floor and tower as my sister. everyone was so friendly and helpful. while there we also saw the Chris Angell and Carrot Top shows......They wer FANTASTIC!!!!! We will be staying there again."

BookIt.com® Verified Traveler Nadia from Pico Rivera, Ca

"First hen I arrived at the hotel they did not have my reservation, second my room was by the LAX club so at night you could hear the music in my room all night till the club was over. Third I parked my car valet I was about to give the guy a tip when he asked me' Where is my tip' I was just amazed at how rude that was other than that the Hotel was okay I would not stay there again."

BookIt.com® Verified Traveler Cory Vestal from Las Vegas, NV

"Hotel was absolutely great, very accomodating and helpful. Rooms were spacious and they assisted us with all of our request even a room change to allow the kids to experience the inclinators in the pyramid part of the hotel. Will definitely come back to this hotel"

BookIt.com® Verified Traveler A Recent Traveler

"From the time of arrival to check in, in the VERY LONG line to the giving of a room that was less that what we had booked in advance. Not knowing that they had given us the wrong room we walked all the way to the room which may I add is not just a little jaunt. There is only one elevator that you can take and you walk the whole perimeter of the hotel since the rooms are on the outer parts of the per amid. There was no true apology. They acted as if it was a normal course of action. We stayed for 4 nights and nothing to tell your friends about."

BookIt.com® Verified Traveler Joel from Williamsburg, VA

"hotel has no WiFi capability. Take a laptop if you need access. Rooms were small with no information about the hotel, I could not even get a TV channel guide delivered"

BookIt.com® Verified Traveler Carrie Haberman from Brooklyn, WI

"My stay at the hotel was wonderful, I loved Vegas and had an excellent time. The only wish I had for the hotel was to have more ventilation in the Casino as the thickness of the smoke did become difficult for me and I'm only 34. Thank you for a great weekend away with my mom and best friend!!!!"

BookIt.com® Verified Traveler Ashok Malhotra from Winnipeg, Manitoba

"The place smells! They pretend to offer free drinks but decline certain drinks; they should state that up front. They refuse and walk away. Manager says he's helpless, only the bar decides what they will serve! 3 people booked but it only came with free coupons for 2!"

BookIt.com® Verified Traveler Louise from Canada

"We stayed for five nights. Though the mandatory resort fee seems to be a money grab, the prices seemed to be reasonable. We had asked for a room close to the elevators, and we were provided with one. Our room in the pyramid provided a view of the pool area. We found the MORE buffet to have a nice variety of food choices. We would recommend to family and friends. Though the casino machines didn't pay out as much as we had hoped, we thoroughly enjoyed our stay!"

BookIt.com® Verified Traveler Torsha Wright from Saint Louis, Mo

"Tower Deluxe - Two Queen Beds My stay was a very nice stay."

BookIt.com® Verified Traveler A Recent Traveler

"Had a great time!"

BookIt.com® Verified Traveler A Recent Traveler

"The staff at the Luxor will try to promote so many things and when you say no they will keep bugging you. Then when you have lots of things wrong with your room they wont even move you so you have to wait hours for the bathroom to be fixed. So you have to go to the restrooms downstairs in the lobby to go. Then if you go on a tour they the staff will give you the wrong information. So never listen to the staff only the booking agent that you go with."

BookIt.com® Verified Traveler A Recent Traveler

"i had an amazing time at this place"

BookIt.com® Verified Traveler Armand Hamberlin from Rockford, IL

"The hotel itself was not terrible. I thought the room and bathroom was a little cramped and outdated. The resort fee was reasonable, but they have no wireless internet so the only way to take advantage of that is to bring a laptop and hard wire into your room. Lots to do in the casino, the staff was extremely friendly. For a hotel on the strip I was expecting a bit more. I think it was worth it for the price we got, but do not overpay for this casino."

BookIt.com® Verified Traveler Chris from Schenectady, NY

"We did not like the huge impersonal hotels, cant stand cigarette smoke in every casino that is a must to walk through to get anywhere and Vegas nickels and dimes you to death! The only enjoyables- the figurine show at the Forum in Caesers Place, Zumanity show, helicopter ride at night, Bellagio fountains to music show- and Fremont Street. Glad we only were there for 2 days!"

BookIt.com® Verified Traveler Makinen from Sterling Heights, MI

"Stayed in the West Tower. Simple room, nothing special - very clean, rooms were pretty and we had a nice view. Rooms weren't very sound proof - could hear everything in the hallways. Needed white noice - like a fan in the bathroom to drown out noises. Pyriamid Cafe was delicious and Tender was unbelievable!"

BookIt.com® Verified Traveler Katie Metzger from Las Vegas, NV

"Would never stay at this hotel again! It was SO dirty, the carpets were stained, the shower had mold, and behind the curtains there was at least 2 inches of dirt! I would not walk in the room without my shoes on. The hallways were marked up and filthy as well. When I asked the girl at the front desk the best way to get to our room from the self parking garage her response was, 'the garage is not on the map.' So I guess since the garage is not printed on the map we were given she could not help us! "

BookIt.com® Verified Traveler Ashley Mui from Lombard, IL

"This was mine and my moms second trip to Vegas, and we decided to stay at the Luxor Hotel. Everything was great, the staff during check-in were so helpful, and asked us what our preference of view was. The room was your average hotel room and great for the price. Everything worked perfectly fine and we had no problems. Overall, we had amazing trip and everything went great."

BookIt.com® Verified Traveler Peter Trost from Boulder, CO

"I stayed here last year for an annual meeting, and was impressed enough to try it again this year. It was a substantially better stay this time than last, and your staff really went out of their way to make sure that I was happy during my stay. I have already recommended the hotel to others in my group, and I expect more of them to stay here next year rather than other nearby far more expensive alternatives."

BookIt.com® Verified Traveler Jean Hagood from Austin, Texas

"I had a nice stay. Overall the hotel was fine.The staff could have been friendlier."

BookIt.com® Verified Traveler Brenda Roberge from Ancaster, Ontario

"Our checkin was very slow, but The Luxor sure made up for it by providing us with an absolutely magnificent suite to die for. This suite was an apartment. It had two bedrooms, a dining room and a huge bar, not to mention two bathrooms. All we booked was a two queen room. The people were unbelievably friendly. I feel bad...we had such a great time, we missed our flight home.....we rushed out of the room without even tipping the wonderful hotel staff that cleaned our room nightly.....she was always smiling and when the weather was less than favorable, she warned us to take our sweaters....the concieage helped us by contacting the airline who could not be nicer. I have nothing but the most gratitude for the American people in general. Thank you so much for making my holiday superb....."

BookIt.com® Verified Traveler Richard Godley from Valrico, Florida

"Other than a 3 hour flight delay out of Denver due to high winds in las vegas the trip was good. I asked for an upgrade to a tower room and they gave me an upgrade at no cost. I have stayed here before with similar results. The hotel staff is excellent. I went to the front desk to have my boarding passes printed on my return flight with no problem. Their is ongoing cosmetic upgrading of the hotel which didn't affect anything. Didn't win any money however!"

BookIt.com® Verified Traveler Kerry from Clarksville, IN

"I recieved an upgrade to a spa suite, which the spa and spa jets weren't working. My bathroom had a hole in the wall. There was no coffee maker or refrigator. The staff wasn't friendly or helpful just made me feel like a business transaction and not a person. When I walked to other hotels their staff was very helpful and friendly. I would be happy to spend my money there than the LUXOR!!!! Plus the breakfast buffet was way over price for what they call food. The .99 cent menu at McDonalds is much better than their breakfast and that's not saying much. When they asked my opinion on the breakfast I told them and the staff memeber argued with me for not liking their food. My biscuit was so hard I could barley cut it with my knife. I paid $16 for some fruit and a crosiant now that's money well spent because everything else was hard, old, or burnt."

BookIt.com® Verified Traveler Kimberly Van Dyke from Almont, MI

"The hotel is beautiful. The rooms were comfotable - it would have been nice to have a coffee maker and a small refrige in the room. Luxor is definately in the business to make money. Other than the room everything else cost bucks. They charge a resort fee $15.00 per person per day. The bed was extremely comfortable and the noise level was min to none. Staff was extremely helpful - watch out for the free show guys, nothing is for free in vegas. They want you to go to a 2 hr presentation to sell you a timeshare(of coarse they say it is not) in exchange for a free show for two. We tried to have a frugal Vegas - not possible. You get what you pay for. Would I return to the Luxor again, probably not ( only because I would want to try something different), yes I would reccommend it to friends."

BookIt.com® Verified Traveler Jenna from Warrenville, Il

"I loved the over all trip to Vegas. Our room was great. Although we werent in it much. The room was super clean and the beds extra comfortable! The hotel had a lot to do. I went to the Cathouse and that was really nice and had great music. The food court is convient as well."

BookIt.com® Verified Traveler Charlie Hepker from Palos Verdes Estates, CA

"Was told I was getting a upgrade in tower. Put on 5th floor level of parking canopy. East wing is a long hall from entrance. I asked for a room close to elevator this was not."

BookIt.com® Verified Traveler Bradley Karl from Maplewood, MN

"Best trip in years. The staff was very concerned that we had a good stay, the romm was incredible, and the whole experience was excellant. I would return with this room and package anytime without concerns.. They upgraded us to a junior suite for $35.00 per night and it was worth evry penny. Food was great, staff was great, and all the imenities were awesome. "

BookIt.com® Verified Traveler Charles from San Marcos, Tx

"Stayed 3 nights at this hotel and I can say as others has,it is very dated and showing its age. Check in was very fast, but we found out that the spa in our room (as well all spa rooms) were shut off until the county can make a inspection, (no reason given for the inspection). So to make things right they gave us $35 dollar food comp, which was a nice jester except the room cost us an extra $40 a day over a room with out a spa. After allot more hagling with the front desk, we ended up getting another $50 comp, which still did not cover the extra cost of the spa. Once we got to our room, we discovered as others have mentioned, the rooms are very dated. The carpet was dirty and worn and coming apart in some areas. wall paper was falling off the walls, and we had to request new linens because the ones on the bed were used (they claim they change everyday but there was hair on the pillows and sheets). The buffet, 'More' was a joke, the food tasted like it was cooked days ago and very little selection. The one place in the hotel that I highly recommend is 'Rice & Company'. The food was excellent and the staff was very friendly and on a Vegas scale the prices were very reasonable and a great atmosphere. Chris Angels show 'Believe' was very good and worth money, but get your tickets early as we did or you will stand in line for an hour or better as some people we met did. If you want a place to go gamble and stay on the cheap, then this hotel is good place to go, but if your having a romantic trip with your wife then go to one of the other casinoes. One last place I want to warn people about, 'Emerils New Orleans Fish house', the service was very bad, the food was not much better. I have eaten at Emerils in Mississippi and in New Orleans and the food was great and I expected the one here to be the same, but it was not worth the $167 we spent."

BookIt.com® Verified Traveler Sandra Carlton from Waco, Texas

"we was at las vegas for my husband 76 birthday they up grade our room .the staff was so wonderfull to us our maid was the best she allways clean our room so great and may sure we every thing we needed .the gamming their was good . we have stay at alot of hotels in vegas i will not stay anywhere except their from now on .thankyou luxor for a great five nights."

BookIt.com® Verified Traveler Daytoi from Taylor, MI

"I stayed at the Luxor Hotel & Casino of Las Vegas. I had the pyramid deluxe room, and my friend how a suite in the tower. Both rooms were very nice and clean, the view sucks though because the hotel is surrounded by taller hotels. We had no problems with checking in. I enjoyed my stay."

BookIt.com® Verified Traveler Carolyn Hanel from LAFAYETTE HILL, PA

"Great. We changed to a smoking room when we arrived, and the front desk clerk was extremely helpful. The room was very nice (two waste baskets would be an improvement) and the housekeeping was excellent. The food was also good. Suggest that the newspaper be delivered to the room rather than have to go to the mart every morning. Also a Channel Guide for the TV, as the one on the remote did not work and there was nothing provided in the room."

BookIt.com® Verified Traveler Cory Jensen from Bronx, Ny

"There were two things we were upset about one being the jets in hot tub not working,that's what we looked forward to having, an two the tv you could not control for the the hole stay an wood not change channels an wood turn off on it's own."

BookIt.com® Verified Traveler Patricia Page from Scurry, Texas

"the trip was great, we had a few hidden cost that we did not expect, that should have been brought up. we check into the hotel and both rooms had a 54 dollar added to each rooms. the airline was a very old plane an the room inside as compact. did not like the airlines. the baggage charges was not what was told. their was several charges one say one thing then an other charge another . but we did enjoy the trip just these charges should have been brought up"

BookIt.com® Verified Traveler Kayla from IL

"Hotel was nicer then I expected. We stayed in a pyramid deluxe room. Bed was comfortable, room was modern. Buffet was horrible at breakfast. Serisouly not worht the money. Pay more and go to the cafe!"

BookIt.com® Verified Traveler Kristy Lawton from Dallas, TX

"It was super Fantastic!!!!"

BookIt.com® Verified Traveler Pedro Santana from Atlantic CIty, NJ

"Place was horrible. The smoke is horrible. I felt like I could not breathe. Also no freaking WIFI and they have the nerve of charging you some resort fee that supposedly is for WIFI. Sucks!"

"Asked for and got an upgrade to a tower room for no extra charge. Room was at the end of a hall on the 2nd floor. Very quiet and comfortable. Weather was a little chilly for us Floridians. Highs were in the 50's. Met some old friends from up North and had a great time. Have stayed here at least 4 other times. Hotel needs some upgrades, however the are working on that. Would go back again given the chance."

"The entire Casino/hotel needs to be refreshed. The whole place smells like smoke, as a non smoker I hate that. Get BETTER ventilation! I understand how this works but our room was a long walk from the Elevator because it was on the opposite corner of the hotel. There are four Elevators that go to different floors. We just had a bad draw, but either way it was a longer walk from the top of our Elevator around to our room than from the Elevator/lobby over. Our room, clean for the most part. The bed by the window was HORRIBLE. Wife and I laid down and it was a giant taco. Wore out, old, cheap, call it what you like but no way I can sleep on a bed that sucks you in and you almost lay on top of each other. The other bed was okay, not great but acceptable. I have been on FAR superior beds at cheaper hotels. Air conditioning could be cooler. It kept the room cool if you closed the curtains but it wouldn't freeze it out like I prefer in Vegas. I doubt it would stay cool in the middle of summer. We stayed in late March/Early April and it managed. Towels stunk, smelled like they were burnt. All of them were this way, they were also wore out, not soft, and felt old and used. Bed linens were nice, carpet was fine. Paint and bubble ceiling needs updated. There were some stains on the walls that looks like something was splattered. . Bathroom was clean. The Halls in the place were filthy. Food, cans, random objects. Yes part of this is from sloppy (pigs) of guests but it is still the hotels responsibility to keep the commons areas clean. A tray of room service sat in the hallway outside our door (another guest) for at least 36 hours. That is disgusting. Front desk staff was friendly for checkin and when we called (wake up calls). At checkout they didn't ask about the stay, they acted like they didn't care and while our checkout was at 4:00 in the morning there were 4 people standing there doing nothing but talking. The lone check out line was in use so we walked to the check in line because we had a plane to catch. The guy told us we would have to wait. So 1 guy is working and 3 are doing nothing but we still have to wait. Not how it should happen. Help the guest out. Overall the location is the reason to stay here. This casino/hotel has become dated, stinks like smoke, needs cleaning in common areas and really they need to drop some money and remodel. IT is fine for a solid on strip location. "

"Hotel was nice but for a senior you need to stay close to elevator, the walk from elevator to roomwas to long."

"The Rooms were not 5 Star but durable. My problem were the extra fees of 15.00 a day for Wi-Fi and it wasn't wireless. So I was force to pay fees for something I couldn't use my tablet is wireless???? please update"

"

It was a nice hotel.I would suggest if I go back to get a floor closer to the main floor.The 23rd floor was quite distance of walking for a senior.The staff was

so nice.."

"Overall I have to say my stay at the Luxor was very enjoyable. Its very clean, the rooms are very comfortable, they always seem to have different things going on there. I've stayed there before but this time there were a few changes. This time around they had the Criss Angel show, the Bodies exhibit, the Titanic exhibit, and I believe a few other things going on.

Whats really great about the Luxor is the location. Your right on the strip first off, and you can also go right into Mandalay Bay through the Mandalay Bay Shoppes, and also have easy access to Excalibur through an escalator-like walkway, all from within the Luxor. This is very convenient. If you want to step into something different its not really too far off. You then have the Mandalay Bay restaurants and the food court at Excalibur, which I found to be a bit better than what I found within the Luxor. That was a really great move, its almost like having 3 hotels in 1.

While some of the other hotel/casinos on the strip offer a bit more as far as things to see, free shows, and size, the simplicity and price of the Luxor was nice. I like the ambiance and Its one of the most inexpensive hotel/casinos; you definitely get your moneys worth.

My only complaint would be the staff. Their not very friendly or helpful at all, and I found many of them to have a bit of an attitude problem. I also had some problems with transactions I never made but one of the managers quickly took care of it.

Overall the poor customer service and attention of the staff would be my only complaint, but at least the bright side is that they do have efficient managers.

If I could do it all again I would still pick the Luxor. The location, the room comfort, the way it connects to Mandalay Bay and Excalibur, the cleanliness and the price definitely won me over."

"Bookit. com I requested a King size bed but was given double beds told it was only if available, three days there not available. Charged Luxury tax fee on top of all costs already paid up front :another sticker shock. Could hear people next door through out the nights we stayed.



Not my best visit to Las Vegas"

"Horrible experience! Staff was rude and even security guard asked for tip just to give directions to elevator. Room service left carts removed from room with rotting food in hallways for more than 48 hours. The timeshare hounds were allowed to pester us constantly. So we were not allowed our rest an relaxation time that we paid for. We were approached at least 25 times per day within the hotel alone not to mention 100 approaches outside of the hotel."

"If you stay here, ask for a room near the elevator, very, very, Important. room was dirty, and had a really bad smell when we arrived. would not stay at this Hotel again."

"I booked this room for my parents as a surprise...only to give them two for the price of one (at their expense!). They were expecting a fully paid for room, but they were required to pay a $16 fee for THEIR 'convenience'.....a local paper (not even delivered to their room) and the ability to make local calls (to WHO, I wonder?). I'm dissapointed in the hotel."

"The bathroom shower was stopped up and caused the entire room to smell bad. Also, there were hidden hotel fees of $15 a day that weren't disclosed until we got there."

"We were very happy with the hotel. The front desk was very efficient and the room very clean."

"hotel was clean and nice, very surprised there is no WIFI avilable, i understand there is ethernet internet access but alot nicer to use WIF
Would of been nice to have a fridge in the room

all and all stay was very nice"

"Bookit .com was great. It was the first time I used Bookit.com and I will use it again. The Luxor Hotel & Casino was excellent. Great value for the money! It is not the Venetian, but it is not $300 a night. The staff was efficient, helpful and friendly. The only mistake I make on this trip, which had nothing to do with the Luxor or Bookit.com is flying Spirit. I thought I booked a ticket on Spirit, for $70.00. When I got to the airport, I was unaware I had to pay for my seat $15.00, my carry on bag $70, since it was 1/2' larger than the box they have to measure. Bottom line, The ticket $70 ticket actually cost $140. Next time I will make these type reservations throught Bookit.com. Their price, through Delta, at the time I made all my reservations was much less or actually $127 flying first class. I do not know if Spirit charges to use their lavatory while we were in the air. Pesonally, I was araid to ask to use their facilities. Hope this helps others. Bill"

"My stay included a FREE Buffet per day for up to two guests. They did not give me any coupons for this offer, always said they would be discounted at final check out. Finally, I have been charged buffet fees and I am trying to get a refund. But this causes me a lot of loosing time with the unfriendly hotel staff. The problem started at check in desk mix up. Also the cleanliness is poor. Ice box stayed for days with melted ice."

"First of all, was charged a $50 resort fee or something like that. WE thought we had paid in full prior to arrival. Had special needs for my husband - a refrigerator to store his diabetic medicine in. They charged me for that which has never happened - always has been free. It was suppose to be in our room and I had to call the operator when we got to our room and let them know we needed a frig. I argued with the operator who told me it was a $25.00 charge per day because people ABUSE the request. MY HUSBAND IS DIABETIC. I offered to show her the insulin. They still charged us which was infuriating. It took a couple of hours or more to get the frig. Other than that it was okay hotel.

Also we were suppose to get two free buffets - had to argue for that as well.

"

"Great stay-very easy access"

"Very enjoyable experience . Efficient staff.Excellent buffet ( Worth taking breakfast, lunch and dinner special at $32.00 per person).
Thanks"

"the hotel is nice but they gave us very low floor and we asked for much higher floor with a view, we didnt get it, and they said because they didnt get paid from you till after we were there 2 nights, they maid me call them everyday and make sure they got paid by you, its horrible experiance."

"I have stayed at the Luxor hotel multiple times, this time I really saw some things that I didnt like. The bed skirt on the bed was dirty their was dust on the head board that suggest that the room had not been completley cleaned and the matress was lumpy. I tripped several times in tounte to my room due to the carpet in the halls were coming up and my heels got caught in the carpet b/c the carpet was starting to come up off the floor. "

"We were checked into an occupied room. The staff was not sorry for the error or helpful in the process of getting us into a clean room. They switched us to not as nice of a room. We were interrupted by maintenance changing out the hair drier for over an hour. Staff complained often and appeared as if they hated their jobs. Next trip to Vegas we will choose a different hotel to stay in."

"The Luxor is a beautiful place. The room was clean but the air not working properly. The $32 buffet was a joke, same small selection of food for lunch and dinner. I played slots with 3 friends in the same area for over 2 hours and a waitress came by on one occasion to offer drinks. No comp coffee in the mornings. The super or Mega Hotel/Resorts are nice to look at but they sure lack in Quality. I plan to go again but not to the Luxor."

"we had a realy great time.it was my wifes first trip to las vagas.hotel was great."

"We stayed at the Luxor Hotel thinking that it was one of the nicer hotels in Las Vegas, boy were we wrong. It was filthy, and the food was terrible. there was mold on the ceiling in our bathroom, the sink was plugged up and backed up smelling like a sewer. the floors were not vacuumed. the hallways were not clean. We complained at the desk twice and nothing was done. they obviously do not take pride in their hotel. I would not reccommend this dump to anyone!!!!"

"We got there late, so I assumed that the check in would be short.We waited in line an hour and twenty minutes and finally got to our room after midnight. No apologies or sorries. We got a room that didn't even have a coffee pot. My sister, who checked in right behind us, got a suite that I would die for. I was disappointed in the quality of service and the 'we don't care' attitude."

"Great holiday vacatin to Vegas. We were there 12/26-12/30. Best part: Upgrade on accomodations from Pyramid Deluxe to TOWER deluxe. We booked in September and were given a special of two free buffests each day. at no cost, great deal. I also heard other say they could purchase a full-day pass to eat all day at a reasonalbe cost, much more economical than individual meals. . Gambling, no big payouts, just able to play--entertain. Breakfast, very good, lunch, not so great. Pyramind cafe=very good. Titantic-intreresting, but maybe a little better discount for Luxor residents. Overall, the trip was fun and the accomodations were excellent for the price. Biggest obstacle very bery long lines for check-in, show tickets, and food--1 to 2 hours. We know this is the busiest time of year, but Luxor should consider hiring more part-time people for this week. There seem to available stations, with not personnel there for chek-ins and lines. We are planning another triop next year with the entire family--all over 21. Don't think Vegas is the place for small babies and very young children, I kknow there are activites for kids but walking the streets of Vegas at night even with parents is a bit too much. Overall, Luxor is one of the better hotels for the price, especially with the comps and specials. Just wish it was closer to the middle of the strip. Also the new tower rooms don't smell like smoke. I had read reviews that said it was smoky--not the tower rooms, very clean and spacious. Would reccommend it to everyone who wants a good deal and good accomodations in the Tower Deluxe--sister was in Pyramid Deluxe which was an older part of the facility. She said OK but not as good as ours with a bath and shower."

"no hassles during check in time,, the hotel was clean its just that the shower is fllooding,, water drains very slow,, above all, we had a fun stay,,"

"Excellent!"

"my stay overall was great!! check in personal not helpfull"

"this trip was great until we got to the return flight we flew down from detroit no problems checked one piece of luggage pd 38.00 on the return then they annouced your carry on are 45.00 each to carry in the overhead compartments our carry ons fit in the carry on size she made us go and pay 45.00 for each carry on and lots of other people got to carry on bigger pieces this is a big money grab so for my trip the luggage costs us 166.00 now they wonder why we will never fly spirit again terrible customer service went to office in Detroit no one was there the staff that waited on us were very rude.Cannot wait to spread the bad news about spirit airlines.big corporation rip off.very sad since we travel 3-4 times per year going to another airline for sure."

"How to describe our stay at this hotel. I can only use the word WOW!

WOW - I have never seen such rude hotel staff...upon check-in, the man at the desk would not even make eye contact with us. He was very rude. Eg - when asking for a driver's license as id, he just put out his hand and barked 'licence!'.

WOW - no sense of customer service....we had to pay a resort fee (to cover newspapers, fitness centre, etc) but were never told where these were. Neither was there any maps or paperwork in the rooms to give that sort of information.

WOW - no wi-fi in the rooms. Come on guys!! How hard is it to get wifi modems in the rooms?

WOW - no tea and coffee in the rooms!!!!! What the ?????

The rooms themselves? Mould growing along the bottom of the shower, broken tiles falling off the shower recess, chipped paint on door frames, tears in the wallpaper. I thought we were staying at the ymca.

But hey, if you want a huge impersonal casino wih thousands of beds available to sleep off the drunken post-betting stupor, then Luxor is the place for you.

Never again!"

"Luxor ruined my trip! First night no heat in the room. They switched my room, to a room with no TV. And in second room, the bathroom bulb blew out doing shower. I spent my trip transferring rooms. Missed dinner parties."

"We have stayed twice now - both times, the quality and price were amazing. This particular room we had was quite a hike from the elevator, but other than that we were very, very happy. We always go in the 'off' season, and Vegas is lovely, sunny and uncrowded right now (mid-December) - so go!!"

"Check-in was smooth. The Bookit price was incredible; however, I wasn't expecting to pay Luxor's $33 resort fee. The 'free buffet' that was included in the room rate had several stipulations that weren't specified with Bookit, but the great thing is that Luxor absorbed all the hidden costs!!"

"I was disappointed in the hotels lighting, it was dimmly lit. For a hotel of this size there should be more elevators,disliked the long walks to our room. The ice machine outside our room didnot work the entire stay, (5 days), the resort fee is a joke,the weather was near freezing at night so not useing the pool and we are not gym people,it should be an option for those that want these amenities. The only hilite this hotel offers is its housekeeping staff, who do a grand job of keeping things clean."

"I will never book a trip with Book It.com again or tell anybody about it. US Airlines stunk lost our carryon bags wouldn't help us just keepet telling lies. The Luxor had really nothing to do and had to let the hot water run for 20 mins to get a hot shower. BookIt.com wasnt clear with free tickets that we were surpose to get and we lost the deal. My trip to Vegas was to celebrite my 10 year wedding with my husband and it wasnt very fun. No thanks to BookIt and the Luxor Hotel and US AIRlines.......
"

"We arrived to the Hotel late at night and were dropped off by the shuttle bus at the north entrance. We were exhausted and had a lot of trouble finding the registration desk!!!!! Once we found it, all went well,however it would have been nice to have someone there at the door directing us."

"We wanted to have a good experience and are not hard to please, but we did NOT feel welcome.

Things that we normally get in every other hotel we stay at, are missing here.
No free WiFi
No in room small coffee maker.

Things that bugged us.
Food cost in the hotel is very high, not like the old days.
Multiple timeshare centers/desks in the hotel with many people that accost you at every move!
Computers in the hotel were VERY slow at every transaction, like checking in, food purchase, trinket purchase at the gift shops. Check-in was VERY slow.
Confusing hotel layout, signage is poor unless you want to get to the betting areas.

Example, after a show we wanted to have nachos and a margaritas at the T&T restaurant. About 5 tables were in use. We were told unless we were ordering a full meal we had to sit at the bar (crowded & noisy)."

"Our stay at this hotel was ok, but we had a bad expererience . First when we checked in we had to wait so long because we were told that BookIt sent only $28.00 for the hotel. Then after the calls made by the hotel to BookIt to fix it we were finally checked in and they gave us an upgrade because of the inconvenience. Then we we checked out we were charged for the 2 free breakfast buffet because we were told that BookIt didn't send them the buffet package. Right after we came back to San Francisco I called BookIt and the lady I spoke to promised me my credit card will be credited ( I hope so). Then I received my bill from my credit card, it shows itemized charge from US Airways for the flight going to Ls Vegas for the 3 passengers of $139.40 each totaling $418.20 and a charge from BookIt for $280.71 totaling in all $689.91 which is the total of our vacation package as you can verify on our booking ID#14541034. What I'm afraid of is I might receivce a bill from United Airlines for our flight coming back to San Francisco because it doesn't show on our bill but as far as I'm concerned I'm fully paid as it shows on our voucher on booking ID#14541034."

"the hotel was fine the person in the front desk was rude And they tacked on an extra resort fee upon check in that I was not expecting. no coffee in the lobby
"

"I loved staying at this hotel. The room was EXTREMELY clean. I would definitely go back and stay there again. The only downfall was the resort fee they charge you for, even if you don't use a gym or want the paper. Also, no forewarning that there was a resort fee, and I had not factored that into my spending money. Other than yet, yes, I would recommend it."

"We stayed at this hotel for 4 nights. It is a fabulous place to go and I would highly recommend it people who are planning their trip. The housekeeping service is just too good. There are great dining options in the hotel too. The restaurant called RICE & COMPANY has one of the best Asian food options. Also, their buffets have a lot of variety.

There is a great tram service that you can use to shuttle to the strip and then start walking from there. I had a pool facing room that was great.

Looking forward to plan my trip AGAIN !"

"Totally enjoyed our stay at this hotel!"

"Because of Bookit.com, my wife and I had a delightful 'getaway' at this Hotel in Las Vegas. The hotel as well as the Vegas experience was wonderful with clean hotel, great food, and good shows. The inclusion of round trip flights from Orlando, Florida was absolutely an unbeatable value. We will do this again, Bookit, if you will offer it again!!"

"the trip was ok but the carry on luggage fee was a surprise i will never book another flight without asking more questions,all said and done it was great. thank you for making my 48th wedding anniversary a big success.Benjamin & Alma White"

"Vegas is vegas.. Its always expensive.. Why the heck do they have to charge so much for a beer!??!!

The steak house 'Tender' was good, however it was over priced and the service was not the best.."

"Pretty average... think I'll try something else next time. The Mall and resturants in the mall were excellent!! Like the area.. Hotel average."

"The quality of the hotel was very good. The staff there was very unpleasant and very unfriendly. The only people who were remotely nice to you are the people trying to get you to buy into the timeshare property.

I love the accommodations but wouldn't stay there again due to the unprofessionalism of the staff"

"I would not ever recommend book it or this hotel. I got the rooms from book it and when i got to the hotel that night they couldn't find my reservation they asked for a credit card and said they would only put a hold on my credit card. I believing them and then they actually billed my credit card. Now I'm stuck calling hotel billing department to ask for a refund. My room was already charged by book it as well. Also i was never told about a reservation fee of $15.00 a night. The stay there was horrible bad customer service. I was also put in a two queen bedroom when I requested a king. I only stayed at the this hotel because I wanted the view. Instead I was put outside one rooms attached to the hotel. I was moved the next day but by then it was pointless and felt like I got ripped off. This stay wasn't worth what I paid for the room. I'm very disappointed."

"The hotel was nothing short of amazing. We went for a friend's wedding which took place at the chapel upstairs. Everyone was extremely helpful and nice. When we got there, we got our room and had two Queen beds instead of one King as requested, so we got upgraded to some super fancy suite at the top of the tower. It was amazing. We had a great time and would definitely come back again."

"I just want to say that Bookit did a a great job booking our trip but once we got to las vegas there were a few disappionting things that had happened First there was Bell shuttle the lady that collected our vouchers was very rude i was so upset with her i had to walk away (this women through my paperwork at me .) then when we arrived at the our hotel we were approached by a women offered us some show tickets she said pick any two shows and she would give us eight tickets and 25.00 casnio play for only 50.00 dollaers and go to one of there time share things so we agreeded she said there would be breakfest or lunch provided and would only be only an one hour in a half nothing said was true but they did give our money back and sAID HOW SORRY THEY WERE . BUT ALL IN ALL WE HAD GREAT TIME"

"The hotel was fine except that it had NO coffee pot in the rooms or even available?? They didn't have refridgerators either but I knew that up front and at least they were available if I had wanted one...for $25/night. And they tacked on an extra resort fee upon check out that I was not expecting. I would recommend it to a friend but with the warnings that I didn't get."

"Trip to Las Vegas (Luxor)
We enjoyed our stay, Staff were very friendly, line-ups were short for us. Missed having a coffee maker for the morning while getting ready."

"Great hotel, everyone friendly, good food"

"OK hotel. Kind of old but you don't go to vegas to stay in the hotel, so for the price we were more than pleased."

"This place continues to exceed my expectations. We had some trouble with our airline and the lady that was checking us in made up for it. Friendly staff, clean rooms, center of action, and nice pool. What more do you want $$$? Oh ya forgot you save that to!"

"Rooms were old/a bit outdated. It took a long time for our water to get warm; like 10 to 15 minutes. Otherwise; all was okay. Restaurants were good; Luxor was fun."

"We stayed at Luxor for four nights, but did not arrive at hotel until 2am on the first night. The hotel still would not waive the resort fee for this day that I would obviously not be using any of the 'conveniences' that the resort fee includes. Nor did I receive or use any of the conveniences that resort fee is supposed to include: Unlimited local, toll free and domestic long distance calls, Daily newspaper, Daily bottled water delivery (two bottles per day, Daily admission to the fitness center (does not include use of spa facilities, Internet access in room use the fitness facilities. I would prefer to add those options if/when I wanted them.

We had called earlier that day to request that the five rooms in our party could be located near each other but upon arrival at 2am, the rooms we originally booked could not put together so at least they upgraded our rooms.

The pool area was very nice and sunny. We rented a cabana one day and enjoyed the rafts, TV, fruit, and pool bar service for a reasonable price.
"

"Loved it, great experience. Friendly staff."

"I have been to vegas about 10 times and my favorite was luxor. The best room, jacuzzi tub, service, food. I recommend to anyone!!!"

"Very nice! Club Lax had good drink specials!"

"Enjoyed the trip to Las Vegas; Luxor has plain rms, no coffee, no refrig., but clean, and staff is friendly. Ice down the hall. Giant hotel,
famous elevators on a slant, nice restaurant, 'Tenders', nice bar, 'liquidity Bar'; and of course, the casino on the ground floor."

"Had a great time, hotel was clean, staff was great too! Loved this hotel and would recommend it to everyone!"

"Stayed at the Luxor Hotel Casino. Was great. Beware of resort fee."

"LOVE LOVE LOVE Vegas - this was my first trip and i have NO complaints! The Luxor was great. The people were super helpful and nice and my room was perfect! Thank you for making my first trip awesome!!!"

"We had a very pleasant stay. I did find a lot of staff to be less than pleasant, in that we were rarely greeted with a smile and no great effort to help. This was not true for all staff but a lot of them.
Our room was very comfortable. Could have done with a few more hangers in the closet!
I was disapointed that the hotel did not have Wi Fi, it had internet connection but I have an iPad & this was not helpful.
We had dinner at the Tenders restaurant & the food was delicious!
Overall we enjoyed our stay & for the cost it was very good."

"Very busy when we got there, but the check-in line moved very fast. The walk to our room after leaving the elevator was long, but the room was very nice and comfortable with a great bed. Ate dinner at Tender which was first class. The staff we encountered were all very friendly and helpful. One gentleman from the housekeeping staff saw me struggling with 2 large suitcases and actually stopped his floor cleaning to help me with one large suitcase all the way to the elevator!! Great time!!"

"We had a great time. Everyone was very nice and we were treated very well. I am disappointed with the way the hotel has gone down hill.



We stayed on the 2nd floor of the pyramid and it looked like everyone in the world had walked through the hall and banged their luggage carts along the walls.



The room was clean and did not show the age like the halls did. Wonderful bed!! Very comfortable..



great to be able to have such a short distance to play or eat."

"I loved my stay at the luxor even though it was at the beginning of the strip right between the Mandalay Bay and Exalibur Hotel it was still a great stay. Very clean and courteous staff! Only think I didn't like is that I had to pay $50 in resort fees when I got there. Also, you have to pay to use the internet."

"Excellent service, ultra clean rooms, very entertaining.

I loved the pool and bar lounge.

Merci"

" every thing was great, resturants, yum!!! staff was helpful and kind."

"This was a great stay, but it's very difficult to get to your room in this hotel. The rooms were very nice, clean, and big. The buffet was ok. Checkout was quick, but check-in took about an hour."

"Not a great resort, but pretty good. Price was the cheapest.

Next time I would stay at NY NY... much better atmosphere!"

"I had read a lot of negative reviews about the Luxor on other sites. I will have to say that I NO problems at the Luxor. The room was nice, the staff was friendly, and we liked everything about it. Not to mention the great price. I will have to mention the extra $65 we paid for resort fees. Everyone says it is 'hidden', but it is not. It plainly states the fees. Overall it was a great stay and I would like to thank the the staff of the Luxor. "

"We were very pleased with our accomodations at the Hotel, especially since we saw other rooms at different properties. The internet connection was slightly antiquated but it worked and that was important. The food at the hotel restaurant and buffet were excellent.

I did also want to mention that Air Tran was exceptional in their helping with a wheelchair, which my husband needed for the airports. They were friendly and conciencious. We would use them again.

It was a very nice trip."

"I didn't care for it it seemed not well kept and understaffed. the room was average."

"We stayed in the pyramid of the Luxor and it was great! The view over our balcony was amazing and the hotel was a very fun place to stay. "

"had a great time . the rooms were great. not very cool during the daytime. very satisfied with the room."

"Just returned from a 4-night stay at the Luxor in Las Vegas. I found the staff very friendly and helpful. A few times they approached me and asked if they could assist as opposed to me having to ask. Room was clean and the view of the pool and mountains spectacular, especially at sunset. Chriss Angel show was great! The only negative thing I have to say is that it would have been nice if there had been a coffee maker in the room. "

"I recently stayed at the Luxor while out on business. The hotel staff was great, because I checked in late in the day, the room I had reserved had been taken so they upgraded my room at no additional charge. One thing that caught me surprise though was a resort fee of $35/night that has to be paid. Maybe I missed it in the fine print, but it would be nice for BookIt to do a better job of notifying travelers of extra charges in a much better way.

All in all fthebstay was great, hotel room was clean, and room service does a great job of accomidating any request that you may have."

"Great place .... Friendly staff would definitely recommend "

"Enjoyable time. Room was nice and was serviced without any inconvenience. Shows were good and casino fine. Checked in early without any problem and express check out was convenient. Lots of other services and amenities I didn't utilize but were there. Connection to Mandela Bay was easy and box office at Luxor printed tickets for Lion King at Mandela Bay."

"Awesome..' all I can say to be honest is ...That I was not expecting the easy check in, acomadations and smooth overall experience That I got from you... All by accident finding your site ....Wow... Thank you so much...
I will pass on my awesome experience

Mike,
Surprise Az"

"Just returned from four day stay at Luxor. Staff very friendly and extremely helpful. Romm very comfortable and clean. Maid service excellent. Room cleaned and ready for the day by time we got back from breakfast. Pyramid cafe excellent food and at reasonable prices. "

"My husband and I just returned from our stay at the Luxor. We had horrible Customer Service, very unprofessional. After our first night we contacted BOOKIT.com and we switched hotels. We transferred to Planet Hollywood and were much happier there! Our room at Luxor didn`t have a bathtub, or coffeemaker. And if you have any fears or concerns with heights you won`t enjoy the pyramid rooms, as the hallways don`t have sides they are completely open to below. The elevators are also very old and a rocky ride up to your room. Would not recommend the Luxor, but would the Planet Hollywood."

"I just got in from Vegas...i stayed at the Luxor..it was the best...its conveniently connected to the Mandalay and Excailbur Hotels....the Luxor is a beautiful hotel...friendly staff... I loved it!! My sisters and I utilized the spa...it was the best! That is a must. The Luxor is towards the end of the strip but no matter where you stay on the strip, you are going to do a lot of walking! So wear comfortable shoes! I did get a great deal by using Bookit.com however, we traveled with US Airways. They are the worst in flying, customer service and everything else! Never will i fly us airways again! Once again my stay at the Luxor was a great one and i would definitely stay there again in the near future. Thank You Bookit.com!"

"Visited Las Vegas in February for a friends birthday. We stayed at the Luxor from the 19th thru 22nd. The hotel was perfect, we had a great view of the strip. They had everything that we needed. Their are several restaurants inside the Luxor that are reasonably priced. The breakfast buffet was extraordinary ( any and everything that you may have a taste for is on it)."

"I love this hotel any time i come to vegas i will be staying here i felt sefe walking around by myself and it's not to crouded love it and would recommend it to anyone i know that's going to vegas...."

"My family and I decided to take a trip across the country to Las Vegas for a much needed family vacation. We arrived at the Luxor Hotel and was blown away by its appearance. The room was ok, but it would have been better if there was wireless internet, a microwave and a fridge. There was a resort fee that had to be paid for the entire trip, which was too much. The buffet is not that great, but if you eat at the Pyramid Cafe, the selection is so much better. There is a McDonalds, Nathans, and Starbucks upstairs in the food court in case you miss fast food. We ARE definitely going to make our way back to Vegas! The casinos were great and there is so much more money to be won there! Enjoy!"

"My stay at the Luxor was Awsome, my room in the Tower Suite was Very Comfortable, The Food was Great & The Lax Night Club Was Unbelievable !!! Great Job Luxor, I have been telling everone who's planning to go to Vegas to Stay At The Luxor !!!!!"

"The luxor has alot to offer in their whole area, the casinos are really great and their its so many egyptian artifacts that makes it a great stay. It has the Titanic artifacts their is like a great museum and I enjoyed all the egyptian carvings, the staff were really helpful and friendly as well. They have a great pool area and they do have a tram that will take you to three other properties."