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The Palms Casino Resort is located just blocks from the world-famous Las Vegas Strip on Flamingo Blvd. This Newly-remodeled Resort is a short distance from hotels such as The Rio, The Bellagio, and Caesars Palace.Palms recently invested $50 million to re-energize and transform this trendy, upscale resort that launched a Las Vegas celebrity revolution. With sleek, redesigned Premium Rooms to delicious restaurant concepts and famous nightlife experiences, Palms has it all and more. Read More About Palms Casino Resort and Palms Place
Staying at The Palms puts you in the center of all the excitement and at the end of the day, you can escape into the plush comfort of your room and marvel at the neon-views of The fabulous Vegas Strip.
ROOMS: Palms Casino Resort has transformed their look with an ultra lavish redesign of the Palms Tower now renamed The Ivory Tower. Guests can experience the newly-remodeled Premium Room featuring a modern concept which sets a sensual and edgy mood or Superior Rooms in the Fantasy Tower with it's plush comfort and soaking tubs.
POOL: The Palms opulent outdoor playground features, surprisingly enough, two acres of swimming pools. Up to 3,000 guests can party in style, enjoying live concerts, DJs, including Ditch Fridays, Ditch Saturdays and three incredible bars. Spend your days lounging poolside at The Palms Pool and Bungalows.
DINING: Savor all the best Las Vegas has to offer under a single roof. The Palms offers a truly diverse culinary experience.
- Alize - Gourmet Dining at its finest. From the breathtaking top-story views of The Palms Casino Resort, taste extraordinary gourmet delicacies from one of the best fine dining restaurants in Las Vegas while enjoying selections from the award-winning wine list.
- NOVE Italiano restaurant redefines Italian dining with superb cuisine and a cutting edge atmosphere.
- N9NE Steakhouse - Prime aged steak, fresh seafood and imported spirits mark Las Vegas` most popular night spot.
- Haraea - an indoor/outdoor restaurant, bar and lounge experience that opens up to the pool. Serving classic amercian food in an upscale sportsbar environment.
- Simon Restaurant and Lounge - Celebrated Chef Kerry Simon presents his signature culinary venture, this sophisticated restaurant offers an inventive menu with a special focus on the freshest seasonal items and quality organic ingredients, all overlooking the dramatic outdoor pool and cabanas at Palms Place.
- 24 Seven Cafe and Bistro Buffet promises quality and affordability whether you are in a hurry or have time to linger.
NIGHTLIFE and ENTERTAINMENT: EXPERIENCE A NIGHT AT THE PALMS! No other place offers more non-stop excitement than the The Palms, making them a one-stop destination for legendary Las Vegas nightlife. The Palms is a hub for celebrities and those who party like celebs.
- Moon - this exclusive penthouse nightclub occupys the top floor of the Palms` Fantasy Tower. Moon boasts a dramatic, surreal environment unlike any other nightclub in Vegas or the world. The floor is covered in color-changing glass tiles while a curtain of glass beads hanging over the floor-to-ceiling windows plays videos. This sexy, sultry club gives way to the most spectacular architectural feature in Las Vegas- a massive retractable roof that opens up to provide a mind-blowing view of the stars.
- Ghost Bar - Situated 55 floors above all the action of the Vegas Strip, the ghostbar in Vegas isn`t just a place to get your drink on. See and be seen where the celebrities and the view aren`t the only things worth looking at. The dramatic outdoor skydeck provides almost a 360-degree view of Vegas and a glass inset in the floor offers a jaw-dropping view straight down.
- The View - replacing the play boy club this upscale lounge is perfect for conversation, cocktails, eclectic music offerings and the spectacular view! Charmed by old school board games, billiards and shuffleboard this new hang out is the new talk of the town.
- Social - the new social hub of the property located in the heart of the casino action.
- Cantor Gamming Race and Sports Book: New Addition, to Palms Casino, it includes a 9840 sq ft non-smoking environment with 1250 sq ft LED video wall, poker tables with live dealers and live play, a New Sports Book Bar-Tonic, and In-Running Wagering- allows wagers to be placed while a game or event is still in progress using the Cantor Gaming's Android and iPhone mobile sports wagering app.
OTHER THINGS to SEE and DO at THE PALMS:
- The Pearl - a 2,500 seat las Vegas show place for Concerts, sporting events and more.
- Moviegoers have a state-of-the-art venue to choose from with Brenden Theatres` 14-theatre movieplex at the Palms Casino Resort which includes the IMAX experience. The theatres feature the latest in cutting-edge technology and style with 3,500 luxury rocker high-back seats, lift up armrest and cup holders and tiered stadium seating to make your viewing more pleasurable.
PALMS PLACE HOTEL AND SPA -Your retreat from the world.
Palms Resort Casino also offers a non-gaming retreat at Palms Place Hotel and Spa. This all-suite, upscale property connects to the Palms casino via the SkyTube providing a resident style alternative with 599 studio, one-bedroom and penthouse suites. Palms Place offers all the conveniences of a resort with its own private pool, cabana rentals, pool side dining, bars and spa plus with all the gaming, entertainment and shopping found at Palms Casino! Unwind with a drink in the exquisite lobby bar, Rojo. Enjoy extraordinary fare at Kerry Simon`s flagship restaurant, Simon at Palms Place, or experience something uniquely relaxing at Drift Spa.
Click HERE to check out Palms Place Hotel and Spa!
Print Map & Directions
Directions to The Palms Casino Resort
Directions from Mc Carran International Airport
- Head north on Wright Bros Ln-180 ft
- Take the 1st left toward Wayne Newton Blvd-102 ft
- Turn right at Wayne Newton Blvd-381 ft
- Take the ramp onto Wayne Newton Blvd-0.7 mi
- Continue onto Swenson St-0.6 mi
- Turn left at E Tropicana Ave-3.0 mi
- Turn right at S Arville St-1.0 mi
- Turn right at W Flamingo Rd
- The Palms Las Vegas will be on the right-0.2 mi
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Justin from Las Vegas, Nevada
"Next trip I will stay on the strip. Small Casino, No real dining options unless u want mcdonalds and such, Far from the strip. If the shuttle is not running (8pm) its a $10-$15 cab ride. Shuttle only runs to the palace, so if you wanted to go to say MGM you would be walking or getting a cab anyway. The hotel was a steal of a deal $120 for 3 nights, but I will pay more to be closer to everything and have much better dining options."
Posted: Tue, Feb 26, 2013- Overall Experience:
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- Would Return or Recommend?No
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David Wright from Hawthorne, Ca
"The hotel was great and my 1 bedroom suite was awesome. Over 1,500 sq ft of space. Didn't want to leave the room ever. Only thing that sucks is that they closed off the balcony. Other than that, it was great."
Posted: Wed, Feb 20, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Richard from Houston, Texas
"Loved the Palms - perfect for us - I have to walk with a cane and everything was close to the entrance due to the hotel setup - Casino right inside front door - Ivory tower about a 200 ft walk from front door - Bars and restaurants close to front entrance - value @ 24/7 cafe incredible - Dinner @ N9NES Steakhouse was one of top ten meals of all time - Staff very friendly and professional - rent a car - Valet parking is free @ all the hotel/casinos we visited - Rooms were updated recently - minimal charge for checking out late and they waived it because we spent time @ the gambling tables - Overall great trip - will definitely stay @ Palms in the future"
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- Would Return or Recommend?Yes
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Fereba from Toronto, Ontario
"I loved our trip to Las Vegas and our stay at the Palms Casino - I would definitely recommend staying at the Plams when you visit Vegas."
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- Would Return or Recommend?Yes
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Mem Cleveland from Cleveland, Ohio
"Disappointed to say the least. Staff at the Ghost bar and Moon Nightclub were snobby and stuffy. Staff acted as if they were doing me a favor. Liquor selection limited and we had to settle for our third choice of beverage. Room was also disappointing compared to other properties in Vegas."
Posted: Wed, Feb 13, 2013- Overall Experience:
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- Would Return or Recommend?No
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Alison Rodriguez from Greeley, Co
"Overall it was a good hotel. What they don' t tell you is how far off the strip they are and their shuttle only runs to 8pm. If you want to explore the strip, your better off staying on the strip because you will spend alot of money on late night taxis. The clubs were great and staff was great and rooms nice and clean."
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- Would Return or Recommend?Yes
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A Recent Traveler
"Great place to stay and the shuttle to the strip was very useful. would recommend to my friends n family."
Posted: Tue, Dec 04, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Monica from Wash, Dc
"Stay was very nice - the cleanliness of the hotel room was great . Only drawback was the construction that woke me at 6am on a Sunday morning and the front desk acted like they had no idea. The drillind and hammering went on for over an hour- NOT GOOD esp. since you are just getting to bed . Besides that it was great."
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- Would Return or Recommend?Yes
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Gerald Hayward from Denver, CO
"Great Job, I enjoyed the trip and will like to travel again "
Posted: Mon, Dec 03, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Arpana Verma from Gaithersburg, MD
"We stayed at the Palms for a brief trip over Halloween to attend a business class. Having been to Vegas many times before we were seeking a quieter place off the strip so we could relax and enjoy some culinary delights. The Palms Tower was beautiful, elevators smooth, the rooms were suites and although the lighting could have been a tad brighter, there was plenty of it and the view out towards the mountains was spectacular. We got stuck due to Hurricane Sandy for an extra day and the staff were extremely accomodating with helping us. The casino is by far not particularly smoky which I as a non smoker reallly appreciated. I would definitely recommend this hotel if the strip is not your destination."
Posted: Sun, Nov 04, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Steve Mendoza from Santa Paula, Ca.
"Overall this was an excellent few days, in fact we are thinking of going back in a few months, for my mother-in-laws 80th birthday..Hopefully all the construction work will be done by then."
Posted: Thu, Oct 25, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Dennis Wasko from Belleville, Mi
"I would grade this resort on a 1 to 10 and 10 being the highest a low 4. This place is something i would expext out of town leading into the desert or something. At any giving time in the day you could easily count the amount of people in the gameing area. Not one person had a greeting or smile. The buffet service was a joke, sat for 10 min. before we coulld get a coffee, and the food was mostly cold by the time you sat down to eat. The parking attendent lost out vechile ticket and thought it was a joke. Would neve use this resort again"
Posted: Mon, Oct 22, 2012- Overall Experience:
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- Would Return or Recommend?No
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Mack Forrest from Cordova, Tennessee
"Our stay was really great! It could have been better with more lighting in the rooms and more seating. If it had not been for the smokey casino, our stay would have been outstanding. As we traveled, we did notice that other casinos had much less smokey smells."
Posted: Sun, Oct 21, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Bob Golm from Wayland, MI
"We initially booked at the Palms Place for 4 nights but found that the room was located very far from the casino and Palms Place is very dark. We asked to be moved to Palms Tower and were moved with no questions asked. The Tower is very nicely decorated located only a few steps from the casino floor. The staff went beyond our expectations for any request. The buffet was wonderful for our breakfast and dinner plus they had pricing specials making it almost cheap to eat there. The casino itself is very nice but they did have some construction going on to update it even more. We actually won some money there too. The sports book is very nice too. Overall we would go back to the Palms and bring our friends. Great place to visit."
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- Would Return or Recommend?Yes
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Marci from Houston, Texas
"This was our first time staying at the Palms must say we loved the room, casino, breakfast buffet, and staff. Thanks Palms we will be back.."
Posted: Thu, Oct 18, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Marisa Nelson from Cincinnati, Oh
"I will never stay at the palms again... When I first arrived I was put in a room that had no running water... I was later put into another room the whole time that I was there the housekeeper never cleaned the room and when I complained about it the staff acted like they could care lest ..it has been two days since my return and I still have yet to hear anything from the manger..it was the worst stay of my life ..I WILL NEVER STAY AT THE PALMS"
Posted: Wed, Oct 17, 2012- Overall Experience:
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- Would Return or Recommend?No
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Ahdija from New Orleans, LA
"The palms was very nice. When we got there the hotel was overbooked, but the front desk accommodated us and upgraded my room."
Posted: Tue, Oct 16, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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LaToya from Mebane, NC
"The Palms was everything I expected!! Great prices, lots of fun! All of the staff was amazing. Everyone was super friendly except for some of the security, who must have a 'no smile' policy. I would definitely return. Food options were great and plenty of taxi's on sight. Only thing I would recommend is that the shuttle service was available after 8pm. Can't wait to go back."
Posted: Mon, Oct 15, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Roberto from Orlando, Florida
"Very good"
Posted: Mon, Oct 01, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Karen from Spanish Fork, Utah
"I wasn't sure what to expect first time staying at the Palms... We loved it.. The room was fantastic, the staff was great. The Casino was amazing, and I will book there every trip. We have stayed at a lot of places in Vegas, this was by far the best trip.nThank You Palms for making it the best ever....."
Posted: Mon, Sep 24, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"The palms place has defintely seen better days( I stayed there a few years ago and why I came back). It was sad how beat up it looked and the cleanliness is less then stellar. It just seems the employees don't care like they used too. I would not go back."
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- Would Return or Recommend?No
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Michelle from N. Wales, PA
"My husband & I booked a last-minute trip. I wasn't familiar with The Palms but tried it because it was reasonable. I nervous after reading other reviews but didn't have any issues. Everyone was friendly and helpful. Our room was recently remodeled and extremely clean. The TV was older but so what it worked. I don't go on vacation to watch TV. There was construction during the week and they said we wouldn't hear it but we did. It was during the day and we were out so it didn't bother us a bit. The food at the buffet was really good with a very diverse selection. Better than others we tried. The downside is it is further from the strip than I thought. A shuttle is provided every 30 minutes. I would have a car if I did it again. The only thing I would make people aware of is it is a young crowd. The clubs are only for people who like loud terrible music and not being able to talk to anyone. The pool parties (Fri.-Sun.) play the same obnoxious techno music so loud you cannot talk to the person next to you. Couldn't enjoy the pool on Sun but music was better the rest of the week. Spa was awesome, especially the Hamam. The food court was a nice touch. We had an awesome time and I would stay again. Thank you!"
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- Would Return or Recommend?Yes
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Joe from Galloway, New Jersey
"My stay at the Palms was ok the staff were ok know one at the Hotel said anything about the construction that started around 6:30 in the morning are that around 2:00 am they crank up the music at the pool .Breakfast buffet was not that good food quality not that good.Not much on offering regular guest any amenities that might make them want to come back . My next time in Vegas I will shop around for a hotel "
Posted: Fri, Aug 31, 2012- Overall Experience:
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- Would Return or Recommend?No
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Bo from Chino Hills, CA
"The Palms Place was a nice hotel. Overall experience was wonderful. Hotel room is modern and 2 big screen TV were perfect! Non-smoking hotel worked for me and kids. Pool was fun for my boys.
The only dispappointement was there was no walkway from hotel front entrance to the parking structure. The only walkway is to cut across the valet traffic and it's extremely dangerous. I don't know how was the traffic flow designed. something for the Palms Place to think about.
Other than the walkway issue, we liked the Palms Place very much."
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- Would Return or Recommend?Yes
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Ryan from Huntington Beach, Ca
"we stayed at the palms and this is only a review of the palms hotel not Palms place which is great. First the staff: Staff was not friendly and i felt like I was inconveniencing them when i would ask a question. They never ask how my stay was, when we saw staff members around the casino they would avoid greeting us.
The Hotel room: Regular room nothing special a little messy, They were doing construction in the room bellow us and they started work at 7am, well if you have ever stayed in Vegas you know that people tend to sleep in after a night on the town, the noise from the workers lasted most of the day, they really shouldn't rent a room out above a construction zone. We really wanted to use the pool but it rained the first day and they never opened the pool even when it stopped raining for hours and the sun cleared up they wouldn't let guest relax in the spa. Overall i would not stay here when there are so many other places to stay in Las Vegas."
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- Would Return or Recommend?No
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Erin from Boulder Co.
"My friend and I had a wonderful experience there. Great staff guy at front desk was great and helped us with upgrade for our room.Your staff were very helpful with anything that we needed room was beautiful and clean. Looking forward to coming back. "
Posted: Wed, Aug 22, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Stephen from Pismo Beach, CA
"When arriving I was told my room was not that good and with the renovation I would likely here some of the construction. I was also charged an additional $20 a day resort fee. Neither of these things were disclosed when I purchased the room on this website. Also the Playboy club is closed at the hotel and I thought some of the employees were a bit rude or snobbish. Also, they offer a bus to and from Ceasars Palace but they only leave once an hour and they stop at 8 p.m. -- not very convenient for Las Vegas hours. I also heard the Maloof's sold the hotel/casino to someone else and own a mere 2% stock. which is why is has gone down or maybe a reason for it to improve. Next time I will stay somewhere else, and on the strip and with less attitude."
Posted: Sat, Aug 18, 2012- Overall Experience:
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- Would Return or Recommend?No
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Bill from Kaysville, Ut.
"Our water was shut off when we arrived. they had to put a new valve in the toilet. then in the morning at 9 am they started jack hammereng right next to our room. needless to say our nights sleep was over then."
Posted: Tue, Aug 14, 2012- Overall Experience:
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- Would Return or Recommend?No
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Priscilla from Newport Beach, CA
"Overall experience was great. Room size and amenities of the studio suite are really good. Minor details such as attention to details of surface cleanliness, minor broken items such as door handles in room or kitchen were overlooked in our particular suite, but again overall it was a good deal. I would definitely stay in the Palms Place again."
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- Would Return or Recommend?Yes
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EL from Fort Worth, Texas
"I took my son to Vegas for his 21st Birthday. When we arrived at the Palms Hotel, we asked to combine our rooms into one suite. The young lady checking us in was very gracious and allowed us to move into the Celebrity Suite for an additional daily fee. We felt it was reasonable enough to spend a little more and it was well worth it. The room was wonderful and spacious, it made my son feel like a 'celebrity!'
We went to the Friday 21 and over pool party and Jazzy Jeff was the DJ - needless to say, the party was THE place to be! It was a great experience and although the extra $20 daily resort fee was a little over the top - we had a good time and would definitely stay at the Palms again. They even have a full IMAX theatre!!"
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SHERRI BETTS from BRANDON, MS
"THE HOTEL WAS WONDERFUL ALTHOUGH WE EXPERIENCED POWER FAILURE THE LAST DAY. MY ROOM DID NOT CONTAIN A DIRECTORY. I ASKED FOR ONE BUT NEVER RECEIVED IT. I SHOULDN'T HAVE TO. WE SPENT SO MUCH MONEY ON TRANSPORTATION BECAUSE WE WEREN'T INFORMED ABOUT THE SHUTTLE OR THE DEUCE. I STILL DON'T UNDERSTAND THE $22.50 PER DAY CHRG.....SECURITY, HAVE NO IDEA. MY ADVICE IS THAT THEY NEED TO BE MORE INFORMATIVE. OVERALL, WE STILL LIKED THE HOTEL. IT WAS ECONOMICAL W/GOOD QUALITY. THE STAFF JUST NEEDS TO DO A BETTER JOB OF COMMUNICATING IMPORTANT INFORMATION THAT CAN GIVE THE CUSTOMER THAT OVERALL JOYFUL EXPERIENCE."
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- Would Return or Recommend?Yes
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Andy Boediono from Rancho Cucamonga, California
"The resort was great I will come back next time. And I will to refer to my friend."
Posted: Fri, Jul 13, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Bobby from Cleveland, Oh
"took my wife to sin city for our 5th anniversary and we had a blast. although many post negative responses about the palms we had a great time. the pool party ever day were crazy, the dining was good , even had fun in the casino but no luck. The staff were truly helpful, courteous, and always willing to help out. We got our room upgraded during check in and the good times continued from there. We would recommend the palms to anyone who likes great nightclubs(ghost,moon) and good dining (simon's) in palms place."
Posted: Tue, Jul 10, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Wood from Philadelphia, PA
"The room was very nice, but the $20.00 a day fee I thought was a bit much because I didn't use the Business center. I feel that the shutter should run a little longer. The resort was clean."
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- Would Return or Recommend?Yes
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Aaron Smith from Carlsbad, Ca
"The Strip shuttle is a rip off, stops at 8 p.m. In Vegas.
They won't give you tapwater at the bar and the pool shuts down at 6.
They charge for using the business center.
If you want to get nickel and dimed, stay here. But otherwise, just find a deal on the strip or at least Rio, which has a shuttle that goes til 1."
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Mark Murray from Uniondale, NY
"the palms was phenomenal!!! even though the hotel was 'off the strip' it was a great place on its own. also because there were free shuttles running most of the day there wasn't a worry about getting to the strip with ease. The staff was great and the buffet.....the buffet. let's just say we didn't eat anywhere else for the trip. great way to spend my birthday and Vegas altogether is a beautiful place with great people that always have a story to tell."
Posted: Mon, Jun 18, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Jessie from Scottsdale, AZ
"The Palms Place Studio Suite was amazing. The room was gorgeous with a full kitchen including its on ice maker and dishwasher. The bathroom was fabulous with a rainfall shower and large Jacuzzi tub with turbo jets. For a romantic trip to Vegas I highly recommend this room. The room had a cozy fashionable contemporary design and the bed was beyond comfortable. For just $90 a night with a $20 a night resort fee which you pay at the casino it was absolutely worth it!"
Posted: Mon, Jun 18, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Joseph Ortiz from Chula Vista, CA
"I have to say it starteds of rocky,,, But the Staff at the Palms made up for it a million times over... Thanks Palms Management... I canrt say to much about Spirit airlines,,, I have to say their one fo the worst..Never on time, chairs and place dirty...."
Posted: Sun, Jun 17, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Shari Steber from Oak Grove, Or
"Arrived at The Palms only to find out they require a $100 per night security deposit, which I've never heard of before at a resort. So what does this tell you ? That most people who stay there trash their rooms? Not a good sign. Wish we had known about this in advance, maybe it was in the fine print somehow when we booked this package. The Palms was clean, but thats the only good thing I have to say about it. If you plan to go to the pool, be prepared for loud blasting music which drifts up to your room too...not exactly relaxing. Also, plan on being 'searched and your purse or pool bag searched' before you go into the pool by a big Guido looking guy. They wouldn't let us in because my daughter had mints in her purse and mints aren't allowed at the pool . What the heck ? Its back to the The Palazzo for me. should have known better......."
Posted: Wed, Jun 06, 2012- Overall Experience:
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- Would Return or Recommend?No
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Roma from Brooklyn, Ny
"This trip was worth it!!, for the price i could not ask for more. The room was more than i expected. "
Posted: Sat, Jun 02, 2012- Overall Experience:
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BookIt.com Verified Traveler
Duong from Dallas, TX-Texas
"Great room for the value. The hotel staff was friendly and accommodating. Palms has a lot of food options. The pool is nice, however, I wish they had opened up the whole pool area because it got a little crowded mid-day and those extra chairs would've helped! "
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Duong from Dallas, TX-Texas
"Great room for the value. The hotel staff was friendly and accommodating. Palms has a lot of food options. The pool is nice, however, I wish they had opened up the whole pool area because it got a little crowded mid-day and those extra chairs would've helped! "
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BookIt.com Verified Traveler
A Recent Traveler
"Had THE BEST EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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BookIt.com Verified Traveler
SS from Tx
"Good value for the price. Our room was in the fantasy tower and had everything we needed. The Drift spa was great, as were the restaurants and buffet. All of the staff were friendly and helpful when we had questions. Yes, the shuttle ends and 8pm, but a cab ride to the strip is only about $10. We would stay here again"
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Sandra from LA, CA
"Horrible hotel, never received what I paid for. Gross rooms. So there is a Manager in the Hotel that has never returned my calls. I called to complain about the room that I paid for but never really reaceived and not only do you get the round around from the front desk but the actual 'Manager' ignores your calls. If any of you have a problem, call even though they will never respond to your Voicemails. You'll need it."
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BookIt.com Verified Traveler
Becky from Houston, Texas
"Beautiful place to stay for the price. I would definitely stay again if I wanted to stay off the strip as there is so much to do here. The only downfall was that each room had a beautiful big balcony that overlooked the strip, but the balcony is locked! They don't tell you this at check-in, so immediately you call the front desk to find out that they are privately owned, so you are not allowed on the balcony. Total bummer when everything else is just gorgeous! My friends and everyone else I met there said they called as well because they were not made aware of it either. Other than that, I loved it and would definitely recommend!"
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Christina from Miami, FL
"When upon check in the manager up graded us from a studio to a two bed room suite on the 57 floor. Along with 2 for 1 drink passes. Very friendly staff."
Posted: Mon, Apr 23, 2012- Overall Experience:
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BookIt.com Verified Traveler
A Recent Traveler
"One of the worst hotels I have ever stayed in. Unless you're staying in one of the super exclusive suites, then be prepared for a less than spectacular room. The walls are paper thin. And I mean seriously, paper thin. I could sit on my bed and hear full out conversations from the adjacent room as if they were sitting next to me. I contacted the Front Desk about this and all they could do was take off the Resort Fee for the first night. Granted, I was there for 4 nights and had to deal with the sound/noise for all four nights. The shuttle stops running at 8pm. Do they not realize this is Vegas and most things don't get started until after 8pm?? Overall, just a bad experience. The AC in the room barely kept it cool, the water pressure and shower head was weak - with water also spraying out of the bath faucet while the shower was going. Again, horrible hotel. Nothing like the pictures and advertisements. Plus, I noticed that a lot of places didn't charge a Resort Fee. Save your money and stay somewhere else."
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Tiffanie Ritenour from Greenville, North Carolina
"As a young 25 year old college student, this hotel is perfect. I met so many people and had a blast! I barely left the Hotel because they had everything I needed. Casino, pool, restaurants, clubs, and shopping. I loved the Vegas strip but didn't see another hotel I would have preferred to stay. I had the best time and when I get an opportunity to come return, this is absolutely where I will be staying. Thanks for the memories!"
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Veronica from San Diego, California
"WOW is all I can say!!!! Your better off staying across the street! Ok so the girl who checked us in had no personality and acted like she was to good to be helping us, so it doesn't stop there, we get ready to hit up some tables to play bj but 1st went to go play some video poker at the bar & the bartender ignored us the entire time when I finally stopped him and ordered a few drinks he tried charging us, he said we needed to gamble more money for free drinks? management REALLLLLY needs to whip the chains on these bitter, unhappy people who are representing the palms, part of their training should be a manners, classy, respect, & how to treat people class!!! But wait it doesn't stop there, we all woke up with bumps ALL over I told the receptionist at checkout (another bitter person) about the possibility of bed bugs & she did not seem surprised didn't offer a apology, a discount NADA!!! All she said was I'll let management know and asked me if I wanted to file a report wth security YEAH I DO!!!! Our room number was 8105 at the palms tower DO NOT STAY IN THAT ROOM!!!! Another thing I found hilarious was that she also stated 'oh the good thing is that tower will be renovated soon' REALLLY? How does that help my situation now??????? Then of course they still charged me for the resort fees & a ups package that I had delivered there, what a joke I can't believe they charge you for a ups package!!!! I will bet my life they did nothing with that report I filled out, the security guy didn't seem to care was just doing his job on taking a report but did try pushing me to just make do a hotel complaint but I said no I will fill out a report, I have a dr.s appointment today for I still have these bumps, now they may not be bed bugs but we did get something from there beds which were DISGUSTING, I pulled off the fitted sheet to see pee stains, crumbs, big dark old blood marks & pubic hair!!!!!! GROSS!!!!!"
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Matt Messmore from Indianapolis, IN
"Clubs were quite nice and exciting with the outdoor aspect. Room was average at best with old television."
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Robert Strom from Las Vegas, Nevada
"This is an outdated 2.5 not a 4 star as stated on my lodging print out.Very noisey atmosphere. Pool was not open & everything like internet was expensive."
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Sandra from LOS ANGELES, Ca
"I went there for an overnight trip to Vegas and found myself disappointed. The room was suppose to be a non smoking room and smelled of smoke so much that it made me a little sick. The lights in the living room were broken so I called the front desk and asked to switch and they never moved me. When I complained about it the next morning when checking out, my husband and I were told well you should have said something. WE DID! Is calling the front desk not enough anymore? We've gone to Vegas a lot and this is by far the worse stay I have ever experienced. Never again."
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BookIt.com Verified Traveler
Arnold Garcia from Santa Ana, Ca
"I was truly impressed with the Hotel, and all its admintities. the place was extremely clean and ventilated. They have all the right sevices for your needs. The staff was courtesy and caring. The steakhouse was to die for. But when it was time for fun the Ghost bar Day Club rocks!!!! Dj's Sex Panther Killed it. I never thought that there performance of raising the roof could be topped. But I was wrong. At night they performed in the Moon Lounge and blew it up. So much they open the roof to see the stairs. I think the word is 'Amazing' and i will reconmend this place to everyone."
Posted: Mon, Feb 27, 2012- Overall Experience:
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"The Palms is a great place to stay. The Buffett was very good and the high end resturants were good as well. Nothing negative to say, Even the Blackjack tables were friendly !"
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"I did enjoy the trip. I would like to travel again soon "
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"If you are over 30, do not stay here. We requested a smoking room and did not get it although there were ashtrays located by the elevator on our floor! Room keys had to be replaced THREE times due to them being demagnetized. Last day we were there, Housekeeping didn't bother to clean our room stating ' we could clean it at any time of day.' It was 8:30 AT NIGHT.
If you register for a Casino Card... get the rules straight. We had accumulated 1500 points and nobody bothered to let us know that we had earned 2500 points in free slot play.
The weather was beautiful - 80's on the last day -- and the pool had been closed the entire week. Where were we supposed to go to enjoy this Sun?
Nightclubs do not open til l030 or ll:00 -- where long lines formed prior to opening. Again - all in their 30's. Not a place for retirees! .....
There is no real lobby to speak of - no place to sit and 'people watch' if you enjoy this pasttime. Too far removed from the Strip to walk to Las Vegas Blvd - SHuttles run every l/2 hr for 'shopping' at the Forum Shops. But, of course.. the one we wanted 'just left'...... No, would not come back. PS Typical bathtubs that DO NOT DRAIN. No coffee makers for those of you who enjoy morning coffee."
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"We stayed at the Palms hotel/casino. Our room had recently been renovated and was spotless. The decorator hasn't a clue about lighting necessary to read/study
by. The night stand lamps were nice but too short to read a book while sitting up in bed. There was only 1 desk chair and a lounge with an ottoman. Two more casual chairs, for visitors, would be nice. Obviously, everyone is expected to be in the casino, most of the time. Smoke levels in the casino and the hotel were uncomfortable compared with the air of the Venetian. Bus tours: Very long! Drivers
are on duty 15 hours or longer. As a retired airline Captain, I considered that to be
a questionable safety issue. Otherwise, we thoroughly enjoyed ourselves.
"
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"The hotel was cool but it wasn't crack up to what I thought it would be. The hot water ran out after one person took a shower. I order my sister cake and had it send to her she recieved it the day after her bday. I was so angry an the staff was very very rude. The clubs was on point. I inquired to check out the suites and no one called nor emailed me I had to go to front desk severals times before I was able to get a tour. The staff seems angry If they had better staff I would rat this hotel five star but between the staff being rude and no hot water I wouldn't return back to this hotel."
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"It was FABULOUS!!! I booked the trip to surprise my boyfriend for his 30th birthday. He had a BLAST and I did too. He was surprised and the hotel was great. The service was great, the staff there were great. Thanks for everything!!"
Posted: Tue, Jan 24, 2012- Overall Experience:
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"Rude staff when I arrived which was not a good way to start off my trip. The restaurants inside the hotel were overpriced for the quality of the food, the staff at the restaurants were not nice at all either. To me when staying anywhere customer service is first in my book, and this place does not have good customer service what so ever. The rooms were mediocre, for what the standard price is. I also tried calling the front desk twice to ask them something and had to attempt two times before I got a hold of someone. Wil not be re visiting the palms again!"
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"fee resort was 75.00 at check out , a bit hight to pay for nothing."
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"Wow!!!! That is the word I came up with. This trip was planned for four of my college friends, and when I say we enjoyed ourselves is an understatement. The Palms was excellent and the staff were great. We had a great time and can not wait book another Guys trip. Thank you, Thank you, Thank you."
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"Recently booked thru Bookit.com to stay @ the Palms. Checked into a dated room with a shower head that sucked. Noisy, noisy, guests screaming languages I havent heard before for 1/2 hour at a time, including 4AM. Breakfasts closes at 1030AM on Saturday? WTF? Dealers at craps tables were as entertaining as watching paint dry. Best Roulette Dealer Ever ='Marcy- An incredibly personal Italian who looked my Aunt Gloria. Located off strip so cabs are expensive when needing to go places. Heard the pub bus system rocks but didnt have time to look into it. Moon was jammin, but I was preyed on by some heavyset bachelorette chicks ate my arm off. 40$ comped VIP passes for hotel guests? Another WTF! Otherwise, It worked and its Vegas, so if your that worried about little things, STAY HOME! Thats what makes it a 'let your hair down kind of a place!' Prob wouldnt go back to Palms, When I just have been to Encore, Vdara and Cosmo where I would not have a single complaint/."
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"This hotel is very nice, room was large and had a nice view of the strip. Alize restaurant is fantastic! Buffet breakfast was very good. My only complaint would be the $15.00 resort fee that is added to your room. They still charge extra for internet, they charge extra if you want to use the fitness center, the pool wasn't open, and the bottles of water in the room were $8.00 each! So, $15.00 for what? Well, they do give you a credit for a drink at a casino bar. In my opinion, the resort fee is a total ripoff. We spent $300 for dinner at Alize, and no complaints there at all. But $15.00 for nothing really left a sour note. I'll stay elsewhere next time."
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"Nice hotel but if you are cabbing it, get ready to pay a ton since it's off the strip. If this doesn't bother you, then this is a great place to stay!"
Posted: Sun, Nov 27, 2011- Overall Experience:
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"This weekend I got to Vegas and let me say that I was overly satisfied. I came down for the RedBull Threestyle competition where there were some amazing DJ'ing talents from all over the US. Aside from the expensive cab ride, This was the place to be. As I checked in, I was treated to an upgrade with a view of the strip to die for. The staff was very helpful and giving. I'm booking ffor Super Bowl weekend and so should you."
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"Everything was spectacular, I do wish that the Palms Place was a little easier to access the Palms hotel and Casino"
Posted: Mon, Nov 07, 2011- Overall Experience:
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"Excellent rate and no problems at hotel with using a 3rd party to book. First time user of bookit.com and will use it again, as well as recommend the site to friends!"
Posted: Mon, Nov 07, 2011- Overall Experience:
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"The palms hotel is very clean. The service was fast when I asked for towels and help. The buffet was very good for breakfast. The only disadvantage was that it was not on the strip. I was able to catch the shuttle bus at the the other hotel. The clubs were just my type I enjoyed the crowd"
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"My boyfriend and I went to Las Vegas for the first time and stayed at the Palms Casino Resort for 4 nights. I must admit the beginning of our trip wasn't so pleasant because of the rude staff we encountered when we checked in. They changed our reservations to a Deluxe double suite from a Deluxe King. Then when we informed them of the mistake a girl at front desk had a horrible attitude problem, snatching papers from my boyfriends hand, etc. She wasn't pleasant to deal with at all; she told us they have a first come first serve rule, saying the reservation is not a guarantee. We stayed in the deluxe double the first night, it was okay but the mattresses were sunk in the middle and made the night stay very uncomfortable. So the next morning we went to the front desk to change rooms to our original reservation. A gentleman named Robert Hopcus greeted us and was super nice and showed the best hospitality. We told him our complaint and he corrected it right away, he even gave us direct access passes to the spa and clubs in the hotel. We finally were able to enjoy the amenities of the hotel at that point. The tub has a jetted spa; pool area is really nice and relaxing. The spa was awesome. We went to the Ghostbar, that was a lot of fun, but we heard club Moon was even better unfortunately we didnt make it there. The food/restaurant selection wasn't so good though. I believe we ate Panda Express at least once a day :-(. If you dont make it to the buffet before breakfast/lunch ends youll be waiting an extra hour to eat. The hotel is a little far from everything else, we had to catch a cab almost every day, but the hotel does offer shuttle service to the Strip at 10am and 5 pm. Its a nice hotel if you want to be away from everything, but next time we will definitely stay on the strip or seek better transportation arrangements."
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"Had a great time in Vegas! We were upgraded to Palms Place which was very nice but quite a walk daily. The Resort is not on the strip but there is a shuttte twice a day from the Palms and every twenty minutes or so from Gold Coast that will take you to the strip. There's also public transportation. Be sure to visit one if not all of the clubs. Overall would return and definitely recommend The Palms.
BTW: Daily breakfast for 2 was nice as well."
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"My experience to Palms was pretty good. no problems. everything was clean and nice. friendly staff and helpful. We will be going back next year!"
Posted: Mon, Oct 31, 2011- Overall Experience:
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"We found this deal at the last minute and the price couldnt be beat. The hotel is a bit worn and not top quality, but very nice. The rooms are very large with a lot of amenities. Overall it was a great time and a great value."
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"The Hotel was amazing, but i didnt like the hidden hotel fee of $15 per night and they taxed it the hotel fee, so it was almost $20 per night.
I was also a little disappointed that the hotel did not have a shuttle to get from the hotel to the strip. Lucky there is a bus stop near the hotel, and for $5 a day, we used the bus to get everywhere!
Some of the bartenders in the casino was a little rude to us while we were ordering but other then that, everything was great.
Check out the steak house in the hotel, amazing steak and cornish hen"
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"The Hotel was amazing, but i didnt like the hidden hotel fee of $15 per night and they taxed it the hotel fee, so it was almost $20 per night.
I was also a little disappointed that the hotel did not have a shuttle to get from the hotel to the strip. Lucky there is a bus stop near the hotel, and for $5 a day, we used the bus to get everywhere!
Some of the bartenders in the casino was a little rude to us while we were ordering but other then that, everything was great.
Check out the steak house in the hotel, amazing steak and cornish hen"
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"My trip to Las Vegas was awesome! And this was greatly in part to staying at the Palms Resort...it was amazing! I feel like the hotel was an adventure in and of itself. The buffet at the hotel was delicious. The studio suite that I stayed in was absolutely grogeous. The staff was very nice. The free spa pass that I was given put the icing on the cake. I absolutely, positively recommend staying at the palms resort."
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"We were upgraded to the Palm Place. The room was really nice but it is so far from everything else. You have to take the sky walk. Would have liked to be closer to the casino, clubs, and food. The pool staff was awesome. I was having an allergic reaction and the life guard went and bought me an antihistamine!"
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"I was very impressed on Wednesday with the maid service. After they cleaned up we came back to our room and everything was neat, clean and organized. The maid had put down a towel on the bathroom counter and laid all our bathroom stuff on it. It was just really nice of that person that took the time to go the extra mile. I wish more hotels had employees that were so considerate. I hope that this person will be recognized for doing such a nice job. it was room 5102 oct. 13. Thanks for such a nice stay!
Diane"
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"Book it will be the site I use for travel. I had a great stay! I paid extra for an upgraded room and it was hands down the best room I've ever had!!!! I was almost a lil upset that I barely stayed in the room because of work smh. Great site and the palm place was a cool place....flight was cool too ....everything was so smooth and simply one of my best trips even tho it was local in Vegas."
Posted: Fri, Oct 14, 2011- Overall Experience:
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"Had wonderful stay at Palms! Staff was very friendly! On our first night we ended up going to Moon and playboy club (both for price of one ticket) and had blast at Moon! Personal recommendation , go to the second floor at Moon club and enjoy the heavan view of vegas at night from its terrace. cheers :))"
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"My husband and I have not been to Vegas since 1992, and things have really changed. We found this deal with Bookit and we were absolutely thrilled. The hotel is not part of the strip, but not too far away. We enjoyed it since there was a shuttle right across the street to take you places. The hotel was very nice, our opinion a 5-star, very clean, big casino, lots of eating places, just great place to stay! We will be going back next year!!"
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"We got a good deal for this hotel, but I probably will not stay here again. The rooms are pretty basic and have a musty smell. The hotel staff was less than friendly. One of the managers was very accommodating and was able to give us an upgrade to the fantasy tower to a nicer room, but aside from a flat screen tv and a fresher smelling room, the room is on the basic side. This hotel/ casino is not close to the strip so plan on a 20 minute walk or 12 dollar taxi ride to the strip."
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"It was wonderful"
Posted: Mon, Oct 03, 2011- Overall Experience:
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"the hotel was very nice and the room was great. we had a slight problem with a drink coupon expiring before we could use it but the manager handled it very well and gave us a credit at any bar in the hotel.overall it was a great place"
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"It was very hard to get a drink while sitting at the slot machines. It seemed like the waitresses did not care, were not helpful. Also, I believe it is unfair to ask guests of yours to pay for cover charges at the clubs at The Palms. Other guests from other hotels were laughing at the fact that us as guests of The Palms had to pay cover to get into the clubs, while at their hotels they did not. Those were my only complaints of this hotel. I did very much enjoy the hotel, it was very clean. Housekeeping does a wonderful job."
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"had a great time with the package i had, they really had everything needed to have a good time in vegas. all the gambling wanted, drinks clubs, fast food places, amazing breakfast, pool partys it was really the best traveling experience ive had would deffently reccommend and want to go back."
Posted: Wed, Sep 28, 2011- Overall Experience:
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"I booked into the palms place. nice room. quiet,clean. friendly staff. walked to the strip twice. 25-30 mins. free shuttle avaliable on the hr. enjoyed mexican food place.smaller size venue worked for us. nice pool and spa area. my only negative- not paying 30 dollars to use exercise room."
Posted: Mon, Sep 26, 2011- Overall Experience:
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"Great price for round trip airfare plus 3 nights stay at Palms Resort in Las Vegas. Only catch, airfare thru Spirit Airlines which charges extra for picking a seat, a carry-on bag, and/or checked baggage. Example, my wife & I cost $96 for the two of us in airfare, and our 1 checked bag each, plus picking an aisle seat was an additional $172! The package deal did not seem very good after taking that into account. My problem, but won't happen again."
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"We stayed at the Palms Casino. It was an exciting place to stay. The staff was very professional. Actually sat at the table with 3 stars and took pictures at the Luxor with Carrot Top. Vegas is a wonderful place to VISIT. It would take a couple of weeks to enjoy all the sights and activities. It was a very nice experience."
Posted: Thu, Sep 22, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"My spouse and I go to Vegas every September and have stayed at many hotels from Ceasar's to the Golden Nugget. This year we chose the Palms because it was the best price for an upscale hotel. Our first impression was not great. It was dark, loud hip hop music and lots of 20 yr olds (we're 50). Our opinion changed. Our room was in Palms Place which is actually separate from the casino, it was very quiet and quite comfortable. The pools were not dramatic but very inviting and we never fought a crowd. The 20 year olds apparently sleep until 2 pm. The service was impeccable. The buffet was great, Simons , although expensive, was terrific. I even went to the Ghost club just to take in the fantastic view. If you want something without hip hop and rap, Gold Coast and the Rio are right across the street. We had a great time and I would recommend this hotel."
Posted: Tue, Sep 20, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"Loved it.... totally.... it was great... my husband also loved it. Staff so nice and very helpful.... drinks in the condo's not so great but in main hotel very good.... overall it was a blast..."
Posted: Sun, Sep 18, 2011- Overall Experience:
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"My newlywed husband and I couldn't wait to get out to Vegas to celebrate our recent nuptials. Although we had a fantastic time in Vegas our decision to stay at The Palms is one we regret. The accommodations were very outdated, the staff was not accommodating, and we had a horrible experience with one of their casino bartenders. We were caught off guard with the resort fees ($16 a day) that didn't even include a guaranteed shuttle to the strip or Internet (which costs $15/day/computer). There was an old Subway sandwich in our fridge when we arrived, we called for towels one day and never received them even though they said they would be right up and when my husband tried to cash out credits at the casino bar and the machine wasn't working, the bartender was extremely rude to us when we asked for her help. Specifics around free credits we received on our Player's cards were not explained and when we tried to use them could not and the TV in our room looked like it was from 1982. We rented a car to drive to Hoover Dam and the Grand Canyon one day. The Hoover Dam was great. Luckily we stopped at the Nevada Welcome Center on our way to the Grand Canyon only to find out that the directions given to us by The Palms concierge were totally off. We ordered two drinks at the hotel's pool that totaled $37. Luckily we always find a way to have a good time. We did LOVE their breakfast buffet and their spa and massage staff that we took advantage of while we were there were extremely nice. I have always wondered about the people who have time to write negative reviews about services and products but now know what it feels like to be so unimpressed that you feel others really need to know what they are getting into before they book. "
Posted: Sat, Sep 17, 2011- Overall Experience:
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"it was too far from everything, we had to take two elevators & walk pretty far to get to the palm casino & food; there was nobody at this hotel, dead"
Posted: Wed, Sep 14, 2011- Overall Experience:
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- Would Return or Recommend?No
"My friend and I stayed at the Palms Casino Resort. I thought it was very clean and we enjoyed the breakfast buffet.
I was a bit surprised to hear about the 'Ditch Fridays' when we arrived at the pool on Friday morning. I feel that the woman at the Front Desk should have informed us of this on Thursday night when we checked in.
The Front Desk folks were not very accommodating or knowlegeable when we asked about a shuttle back to the airport. I feel the Front Desk staff could be trained better and be more attentive. for example, in the case of the shuttle, they could have told my friend and I that a cab would only cost a few dollars more instead of telling us that we should have made a rservation 24 hours in advance for the shuttle.
I would only recommend the hotel to someone of the younger generation, unless they didn't care about the pool parties and the fact the casino is off the strip.
I have to say for a party type casino it was a nice quiet room. I did love teh Aveda products too!"
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"Very very friendly staff at The Palms. Super clean. There were several pool parties we didn't go to because we weren't into the party scene but went to the other pool. Great place for the party people and still nice for us less into the party scene. We spent more on cabs then we planned because it was the easiest way to get around since it's a little ways off the strip. It was great fun. "
Posted: Wed, Sep 14, 2011- Overall Experience:
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"It was a wonderful experience to travel with BookIT.com I loved it they had excellent reminders of important travel details. The accomdations were spot on and they had wonderful extras.
I would recommend BookIT.com and the Palms to all of my friends.
Louis"
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"My stay at Palms Casino Resort was a great experience.The staff were friendly and they gave excellent service."
Posted: Thu, Sep 08, 2011- Overall Experience:
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"It was my wife's birthday celeberation that we decide to go to Vegas to see a show. We arrived and need to get the ticket from the front desk. The staff, Franchisca, at the front desk try to assist me to get the show tickets but thethe second ticket did not print out on the day we suppose to go. Franchisca offer to contact bookit.com and tried to get the second voucher to print out. She and I were on the phone over 3 hrs but could not print out the voucher. The agent primesed that we can go tomorrows show. I agreed and following day i printed the vouchers at the front desk and went to the show but the voucher date was still same day i suppose to so the box office did not honor the tickets. Contact bookit.com again and talk to agent on the phone over an hour and he could not make the box office to accept the vouchers. The agent told me that he will make sure we can go to the show follow ing day. Following day. We had same problem the voucur date did not changed so I had to ask the front desk staff to assist me. That day other staff, Robecca, assisted me and we again was on the phone over 3 hours and she did not even made any face and helped me to get the tickets. The show was worlth the effort for 3 days. I felt that the hotel staff were excellent in there services. But I still don't understand why we could not print out the free voucher on the day we had to go to the show. We wasted almost 9 hours of our short 3 days vacation."
Posted: Thu, Sep 01, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"It was my wife's birthday celeberation that we decide to go to Vegas to see a show. We arrived and need to get the ticket from the front desk. The staff, Franchisca, at the front desk try to assist me to get the show tickets but thethe second ticket did not print out on the day we suppose to go. Franchisca offer to contact bookit.com and tried to get the second voucher to print out. She and I were on the phone over 3 hrs but could not print out the voucher. The agent primesed that we can go tomorrows show. I agreed and following day i printed the vouchers at the front desk and went to the show but the voucher date was still same day i suppose to so the box office did not honor the tickets. Contact bookit.com again and talk to agent on the phone over an hour and he could not make the box office to accept the vouchers. The agent told me that he will make sure we can go to the show follow ing day. Following day. We had same problem the voucur date did not changed so I had to ask the front desk staff to assist me. That day other staff, Robecca, assisted me and we again was on the phone over 3 hours and she did not even made any face and helped me to get the tickets. The show was worlth the effort for 3 days. I felt that the hotel staff were excellent in there services. But I still don't understand why we could not print out the free voucher on the day we had to go to the show. We wasted almost 9 hours of our short 3 days vacation."
Posted: Thu, Sep 01, 2011- Overall Experience:
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"We just recently stayed at Palms Place---a high rise hotel connected to the main hotel and casino of the Palms, which is right off the strip. We asked for a high level room and were given a room on the 53rd floor. The view of the city was amazing! So was the room! We were very pleased (most nice hotels in Vegas have a resort fee) Be aware that there is a resort fee daily. Palms Place was private and has easy access to the main casino and hotel. Don't even bother with the free continental breakfast at Simons. It consists of three small slices of pumpkin bread and a not so very good crossaint. Any other breakfast items that you may want to purchase are very expensive. ($6.00 for a cup of coffee etc.) As far as efficiency goes the hotel did a pretty good job. There was two small lights and a globe light that were out in our bathroom. We asked housekeeping if they could have it fixed. It did not get done unitl we informed the front desk. When we returned from an outing they had fixed all three lights. Over all we had a great time during our stay at Palms Place!"
Posted: Tue, Jun 21, 2011- Overall Experience:
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Valid on hotel only bookings through Dec. 28
Or 2 Breakfast Buffets Now-June 30 w/Package
- BRAND New Trendy Remodel
- 3 Hot Nightclubs + 24/7 Gaming
- Upscale Celebrity Resort
- Hot Casino action + Bars
- Ditch Friday Pool Parties!
- Hurry, Ends at MIDNIGHT Tonight!
Flight+Hotel pacakges receive 2 Breakfast Buffets Now - June 30,2013
Not Valid: Hotel only blackouts: May 24-26, 31 | June 1, 4-8, 21-23 | Aug. 2-3, 7-10, 30-31 | Sept. 1, 13-14, 21-22 | Nov. 5-8
Valid on hotel only bookings through Dec. 28
Or 2 Breakfast Buffets Now-June 30 w/Package
- BRAND New Trendy Remodel
- 3 Hot Nightclubs + 24/7 Gaming
- Upscale Celebrity Resort
- Hot Casino action + Bars
- Ditch Friday Pool Parties!
- Hurry, Ends at MIDNIGHT Tonight!
Flight+Hotel pacakges receive 2 Breakfast Buffets Now - June 30,2013
Not Valid: Hotel only blackouts: May 24-26, 31 | June 1, 4-8, 21-23 | Aug. 2-3, 7-10, 30-31 | Sept. 1, 13-14, 21-22 | Nov. 5-8
NEW Room Amenities Include:
- 46`` LED TV
- Serta Platinum Suite Pillow Top Mattress (1 King Bed, based on availability))
- Down Feather Bedding
- 16 foot oversized mural
- Updated Modern Bathroom featuring an all new step-in shower
- Electronic Media Hub, allowing guests to connect a laptop, camera, media player, or game system to the LED TV
- Extended music channel selection with nine genre options
NEW Room Amenities Include:
- 46`` LED TV
- Serta Platinum Suite Pillow Top Mattress (2 quuen beds, based on availability)
- Down Feather Bedding
- 16 foot oversized mural
- Updated Modern Bathroom featuring an all new step-in shower
- Electronic Media Hug, allowing guests to connect a laptop, camera, media player, or game system to the LED TV
- Extended music channel selection with nine genre options
Studio living at Palms Place is what contemporary luxury is all about. These sleek, spacious 600sq ft suites boast hardwood and marble floors throughout and include a kitchenette with stove, microwave, refrigerator, and cookware. Bedding includes 1 king bed but your separate sitting area also includes a comfortable queen sofa bed to sleep up to 4. The bathroom includes a two-person shower with rainfall and massage shower head. And if that's not enough, floor to ceiling windows offer spectacular views from every suite!
Room Amenities include:
- 600 square feet of living space
- Hardwood and marble flooring
- 9-foot ceilings
- King-sized bed
- Queen-size pull-out sofa bed
- State-of-the-art kitchen
- Twin 42" plasma televisions
- Italian bedding by Mateo
Room Amenities include:
- One King bed with pillow top mattress (based on availability)
- Sleeps 1 - 4
- Frette Italian linens
- Down comforters and pillows
- Bose Sound System
- Hair Dryer
- Iron and Ironing board
- High-speed Internet access (Surcharge)
- Minibar
- In-room safe
- 32`` Plasma TV
Room Amenities include:
- Two Queen beds with pillow top mattresses (based on availability)
- Sleeps 1 - 4
- Frette Italian linens
- Down comforters and pillows
- Bose Sound System
- Hair Dryer
- Iron and Ironing board
- High-speed Internet access (Surcharge)
- Minibar
- In-room safe
- 32`` Plasma TV
The 1 Bedroom Suite is the Ultimate Party Pad! This huge 1200 sq ft one-bedroom suite at Palms Place gives you the luxuries of home with the edge of Vegas. This suite boasts hardwood and marble floors throughout and include a full gourmet kitchen. Bedding includes 1 king bedroom and your separate sitting room includes a comfortable queen sofa bed to sleep up to 4. The bathroom includes a two-person shower with rainfall and massage shower head. And if that's not enough, floor to ceiling windows offer spectacular views from every suite!
Room Amenities include:
- 1,200 square feet of living space
- Hardwood and marble flooring
- 9-foot ceilings
- King-sized bed
- Queen-size pull-out sofa bed
- State-of-the-art kitchen
- Twin 42" plasma televisions
- Italian bedding by Mateo
- Villeroy and Boch whirlpool bathtub
- One-and-a-half bathrooms
- Living room with fireplace
- Laundry closet with washer and dryer
- 24-Hour Casino
- 24-Hour Front Desk
- ATM Machine
- Airline Desk
- Attraction Tickets Available
- Babysitting (+)
- Banquet Facility
- Beauty Shop/Salon (+)
- Breakfast Room
- Business Center
- Business Services
- Cafe
- Car Rental Desk
- Casino
- Children's Play Area
- Children's Program
- Coffee Shop
- Concierge Desk
- Conference Rooms
- Currency Exchange
- Dry Cleaning Service (+)
- Elevator / Lift
- Express Check-Out
- FREE Local Calls
- Fine Dining
- Fitness Facility
- Food Court
- Game Room (+)
- Gift Shop on Property
- Handicap Services
- Ice Machine
- Interior Corridors
- Jacuzzi/Hot Tub
- Kids Stay Free (Based on Age)
- Lounge/Bar
- Massage Therapist (+)
- Mountain View
- Multilingual Staff
- Night Club
- On-Site Check In
- Outdoor Pool
- Parking
- Pool Area Bar
- RV Parking (+)
- Restaurant
- Retail Stores (+)
- Safe Deposit at Front Desk
- Sauna
- Secured Parking
- Security Guard
- Shopping
- Spa Services
- Steam Room
- Sun Deck
- Sundry Shop
- Theater (+)
- VIP Rooms
- Valet Parking
- Vending Machines
- Volleyball Court
- Wake-Up Service
- Wedding Services (+)
- Wheelchair Access Elevator
- Widescreen TV
- Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.
