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Gleaming Gold at the south end of the Las Vegas Strip, a stone`s throw from McCarran International Airport, or a quick complimentary tram ride to Luxor or Excalibur, the Mandalay Bay welcomes you to Vegas in pure Las Vegas style with pure Las Vegas excitement.Luxury, elegance, class and fun all collide at this anchor on the world-famous Las Vegas Strip. With 3,211 luxurious guest rooms, 21 restaurants, 11 acre pool complex with wave pool and lazy river... the Mandalay Bay is the epitome of all Las Vegas has to offer. Read More About Mandalay Bay Resort and Casino
The Mandalay Bay Resort and Casino is a true destination unto itself. This resort offers up some of the best dining, entertainment, relaxation, and shopping options in Las Vegas.
ROOMS: Luxury is abound in the Mandalay Bay`s 3,211 guest rooms where a perfect night's sleep is only a pillow away. Guest rooms have been remodeled to offer casual elegance and comfort with the Lofty pillow topped beds, triple high-thread count sheets, warm textiles in pleasing tones and 42`` plasma TVs. Accommodations like this create the perfect environment for effortless relaxation or sweet dreams.
POOL and SPA: Enjoy the hot Las Vegas sun at the 11-acre sand-and-surf beach, with a magnificent wave pool and sand imported directly from the Caribbean. It`s tropical surroundings feature the Lazy River, a variety of pools, jacuzzi's, and a jogging track surrounding the pool facility for recreation and relaxation. Adults 21 and over can enjoy MOOREA (subject to cover fee). This "toptional" pool welcomes European Style bathing in a private, yet happening, oasis.
Mandalay Bay`s Summer Pool Schedule:
NOW OPEN FOR THE SEASON!
- The Beach, Lazy River and west Lagoon will reopen (Weather permitting)
- Operational hours will be daily from 9:00am-6:00pm
- East and South Lagoon will open based on overall occupancy
- Moorea will open on weekends and high demand weekdays
- Operational hours will be from 11:00am-7:00pm
Adverse weather conditions, specials events, or low occupancy may alter facility times and pool availability. Please note the above dates and times are subject to change.
The 30,000 square foot, world-class Spa Mandalay has been created to ensure that every detail provides you with an unparalleled experience. They combine the best techniques and products with skilled professionals to usher you into a level of relaxation and vitality beyond your imagination! The spa also features a 3, 000 square foot fitness center to tone and strengthen your body.
DINING: Mandalay Bay offers a wide variety of one-of-a-kind restaurants, from fine dining to late night options with reviews that speak for themselves.
- Fleur by Hubert Keller- Tapas Style Cuisine - The Fleur experience allows you to choose the options that suit you best where you can also share with your friends!
- Aureole - Aureole features a menu of seasonal dishes including artisan dry-aged beef and fresh seafood that reflect Chef Palmer`s signature progressive American cuisine. Also witness the famous Wine Angels as they repel and cascade down the wine tower.
- RM Seafood - RM Seafood is a ``State of the Art Seafood Sustainable Seafood`` restaurant that offers two dining options.
NIGHTLIFE and ENTERTAINMENT : The nightlife at Mandalay Bay is legendary, from a night of dancing high atop the Strip at Foundation Room or the miXX iPod battles in eyeCandy Lounge!
Michael Jackson by Cirque DeSolei premiums at Mandalay Bay in 2013! Tickets go on Sale December 2012, you won't want to miss out on this legendary performance!
EyeCandy - Located in the center of Mandalay Bay’s casino floor, EyeCandy sound lounge & bar features unrivaled technology that will redefine the Las Vegas nightlife experience.
OTHER THINGS to SEE and DO at MANDALAY BAY:
- Shark Reef Aquarium - Here you will come face-to-face with some of the earth`s most fascinating creatures in North America`s only predator-based aquarium and exhibit. See sharks of all kinds, along with sawfish, giant rays, endangered green sea turtles, piranha, moon jellies and the rare golden crocodiles.
- Mandalay Bay Beach - Located on 11 acres, Mandalay Bay Beach provides the ultimate in aquatic relaxation. This world-famous playground offers a wave pool, lazy river, three swimming pools, jogging track and 2,700 tons of real sand.
- Mandalay Place - For some, shopping isn`t an activity, it's a destination. The Shoppes at Mandalay Place, located between Mandalay Bay and Luxor, provides both with its shoppes, eateries and unique experiences. There`s something for everyone and much more than you expect at The Shoppes at Mandalay Place.
- House of Blues - The kind of live music entertainment that`s moved millions - that's what you can expect to feel at Mandalay Bay's House of Blues Music Hall. House of Blues at Mandalay Bay announces its 2 year engagement with a series of intimate performance by the legendary CARLOS SANTANA! This will kick off on May 2, with a series of shows throughout May and June. It will then resume in September and carryon through 2013.
- The Michael Jackson Show - Launches May 2013!
- China Grill - Legendary Asian-inspired Cuisine
- Red Square - Perestroika-inspired Russian and Internationally Influenced Favorites.
- Trattoria Del Lupo - Wolfgang Puck`s First Italian Restaurant.
- Strip Steak - Chef Michael Mina serves up some of the best quality and cuts of steak around.
- In the center of all this elegance and excitement you will also find a 135,000 square foot casino designed in a tropical setting of flowing water, luxuriant foliage, and striking architecture. Test your skills at a mixture of your favorite casino games like Blackjack and Poker or try your luck at the slots. Lounge in the world famous Mandalay Bay Sports Book and watch major sporting events and horse racing on a Giant HD screen with 17 big screen televisions and over 100 individual race seats with individual monitors.
Print Map & Directions
Directions to Mandalay Bay Hotel and Casino
Directions from Mc Carran International Airport
- Head north on Wright Bros Ln-180 ft
- Take the 1st left toward Wayne Newton Blvd-102 ft
- Turn right at Wayne Newton Blvd-381 ft
- Take the ramp onto Wayne Newton Blvd-0.7 mi
- Continue onto Swenson St-0.6 mi
- Turn left at E Tropicana Ave-1.5 mi
- Turn left at Las Vegas Blvd S-1.0 mi
- Turn right at W Russell Rd-0.1 mi
- Mandalay Bay will be on the right
BookIt.com Verified Traveler
Linda
"Mandalay Bay was a pretty decent hotel.
The only downside is that it's located at the end of the strip.
Our trip was from april 28 to May 2. the temperature was on average 30 degree C. We tried walking on the first day but it was just too hot.
there are bus stops right outside the hotel. you could buy a 3 day pass for $20. It'll take you approx 40mins to an hour to go from mandalay bay (most south) to the premium outlet (most north)
Everything is the hotel costs money...
The mini bar and fridge are computerized so they have sensors built in them. When you take something out for more than a few seconds, they would charge it to your credit card.
There are no kettles in the room so you can't make coffee and hot water (drinking water) costs $5 plus tax.
Overall this is a fancy hotel.
Big bathroom.
We booked this hotel for the pool. It was pretty relaxing though we only went for one day.
I would try out other hotels next time.
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- Would Return or Recommend?Yes
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James McInnes from Abbotsford, Bc
"Overall the resort was fantastic but the room was not our idea of a deluxe room. The carpet had a large wet area on it and the bathtub had a definite ring around it, fortunately we prefer showers. The maintenace department responded very quickley when we discovered our room door wasn't locking after we had been out for about 3 hrs. The sandy beach with the surf waves was excellent. Would have prefered a personal check out rather than just depositing our info in a box by the elevator as would like to know what the resort fees, plus any extras fees are. Thank you."
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- Would Return or Recommend?Yes
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A Recent Traveler
"The rooms were very nice and large. The hotel is at the south end of the strip and has everything you need."
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- Would Return or Recommend?Yes
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Judy from Winnipeg, Manitoba
"Staying at Mandalay Bay Hotel was a dream come true for me. It was the first trip to Las Vegas for my Husband and I and staying at Mandalay Bay was the best part of all. Everything was so clean and kept clean. I loved the wave pool and the Lazy River. Thank you Mandalay Bay for everything. You guys are the best!"
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- Would Return or Recommend?Yes
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Jasmine
"I haven't stayed at Mandalay Bay for years and this time we were just passing through. When we arrived around 9:00pm, the line to check in was about 30 min long. So we decided to leave our bags at the bell desk and have dinner first. It was around 11:30pm when we got back from dinner and the line was even longer. It was really inconvenience for us. We only had 1 night there and was leaving early the next morning. We didn't want to have to waste time checking in. Only half of the check-in counters were open. With the overflow of people that was trying to check in at the same time, I would of thought that the hotel would staff better. By the time we got our room keys, it took us 35min. We then decided to get our bags at the bell desk. There was 1 person ahead of us and said that someone was getting his luggage. There was another guest that came up to ask to if we've been helped. He said that he tried calling from his room for his bags and had to wait over 20min to get a response. Since we were tired and it was getting late, we decided to wait for someone. 10 min went by and no one showed up. We ended up calling for it from our hotel room. The room was nice and clean. The downfall was, there was no robes. When our bags finally came, we had to re-dress since the robe wasn't available. This trip was quick for us and we didn't want to have to deal with little inconveniences like this. I told my fiance' that we probably would not stay here again."
Posted: Mon, Mar 18, 2013- Overall Experience:
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- Would Return or Recommend?No
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Edwin Downey from Waldorf, Md
"The entire staff was very polite and friendly. The hotel was clean and well maintained. Our room was very clean and the bed was just the right firmness. Overall, a very pleasant experience. "
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- Would Return or Recommend?Yes
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Phyllis from Maple Falls, Wa
"As usual the Mandalay was excellent. No complaints. Hope to go back later this year."
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- Would Return or Recommend?Yes
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Pam from Vidor, Tx
"Mandalay Bay is a very large resort with a lot of options for shopping and eats. All restaurants on property are pricey! I highly recommend House of Blues for food and entertainment! We walked across the street to liquor store for our own personal mini bar in room. There is a Subway across the street as well. All the staff was very helpful and friendly! The only complaint I have is housekeeping never cleaned our room or emptied trash. We stayed three nights. We had to call for towels. I usually bring my own hair shampoo and conditioner, but didn't this time so I had to use the ones provided in room and they were awful so bring your own! Also bring your own soap to shower with. Their hand soap smells terrible and body bar has pieces of almond or something rough in it. Low quality toiletries do not match Mandalay Bays high end image. This was our second stay at Mandalay Bay and it won't be our last!"
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- Would Return or Recommend?Yes
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Daniel Hodgson from Vernonia, Oregon
"My wife and I were looking forward to taking advantage of Mandalay Bays famous Beach area only to find out after we arrived that the entire facility was closed! This was one of the top reasons for our selection of Mandalay Bay over other facilities and was a major disappointment! I spent considerable time on the Mandalay Bay web site prior to the trip and never found anything that indicated that the Beach area would not be available. Other than that, the trip went pretty much as planned."
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- Would Return or Recommend?Yes
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Erika from Okc, Ok
"Best hotel ever!!!!"
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- Would Return or Recommend?Yes
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S. Lewis from Greenwood Village, Co
"I will never stay at another MGM Resort property. Basically, the resort charges a customer for everything. They don't even put a coffee maker in the room so you have to buy coffee in the am. Food was expensive for the quality. The room was ok but again for the price you can stay in much nicer hotels. Even the soaps, shampoo's, etc. were cheap. The towels were like sand paper. Every aspect was cheap.
The Palazzo for example knows how to treat a customer and in every aspect provides a much better value and good time.
The MGM resorts are like McDonalds heart. The casinos may look different and nice but they have the same corporate penny pinching agenda.
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- Would Return or Recommend?No
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Nancy from Long Beach, Ca
"The Mandalay Bay Resort and Casino overall was a beautiful hotel. The only complaint is that my husband and I got bitten by bed bugs. I have never had such an experience before and wondered why I had bite marks behind my knee area. When I got home and googled it, found out that this is the classic area for the bed bugs to have their meals. So, if it were not for the darn pesty critters, I would have given higher ratings. I would recommend this hotel, but I would also warn my friends to BEWARE!"
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- Would Return or Recommend?Yes
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Bill from Kelowna, Bc
"Have made several trips to Vegas over past 3 years, rooms are the nicest we have stayed in. Rooms are large, quiet, nice big TV's and internet is fast. We used the tram daily and you are in the heart of the strip once you cross the walkway to New York, New York.
Would stay there again, although pool not available at this time of the year I could see the set up would make for a great time during the summer months."
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- Would Return or Recommend?Yes
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Paul from Denver, Colorado
"Excellent value, superb rooms and discrete housekeeping. Their credit card system had a few glitches over the day, but it was not a deal breaker.
Mix Bar and nightclub is a little overrated but still goood value."
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- Would Return or Recommend?Yes
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A Recent Traveler
"Beautiful hotel, I just wish it was a little closer to the 'heart' of the strip. Getting around was doable but took a while and many confusing bridges, trams, and roads to cross. Great value though and fun casino!"
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- Would Return or Recommend?Yes
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Pam from Salem, Oregon
"Loved the place! Clean, nice, comfortable beds, great pool area. When someone was smoking on our floor the front desk was very helpful in moving us to another room! My only complaint is that my sister and I both got a chair massage by the pool at the same time. She was charged 45.00 and I was charged 60.00. For the same amount of time! Not sure what that was all about and I forgot to mention it when I checked out."
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- Would Return or Recommend?Yes
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Alden Aikens from Calgary, AB
"Everything was absolutely super. Several family members were there and we heard so many positive comments.
We had an excellent room -- view of the swimming area.
Several of the eating places were excellent.
The staff at the hotel were very efficient and kind and thoughtful. The room was very clean and the cleaning staff seemed to be very helpful too.
If we go back to Vegas we sure would stay at Mandalay Bay. The whole thing was a great experience. Thank you ! ! !"
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- Would Return or Recommend?Yes
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Eribelto Nazario from Milwaukee, WI
"The bathroom door on both sides had blood on it, the tub was very dirty, the floor in the bath area was dirty, the shower wall had hair on it, the carpet was dirty."
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- Would Return or Recommend?Yes
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Suzie from Port Saint Lucie, Florida
"THE Hotel at Mandalay Bay is a beautiful property. The rooms are clean and nicely decorated. Our room on the 61st floor was overlooking the pool and the mountains. nnThe Mandalay Pool was clean and refreshing but crowded. nnWhen we made a request for hypo-allergenic sheets our request was made in a timely and courteous fashion. Housekeeping was excellent.nnWould recommend to all. "
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- Would Return or Recommend?Yes
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Judith from Greeley, CO
" I will say that Mandalay Bay was the best part of our stay. For our Sunday - Wednesday visit, we placed on the 60th floor of THEHotel at Mandalay Bay with an incredible view of the Strip. Wonderful room, very nice staff, we look forward to staying there again. The free tickets for Ka were ready as promised and the show was fabulous. We love the MGM Resorts!
our package included ground transportation to and from the airport to the hotel. The voucher was not sent in the packet, on the day of our travel, we arrived at the Airport on Sunday, 2 hours before departure, only to find that our flight was cancelled and there were no other flights available as they were full. The only option was a refund of the cost for the flight.. We ended up booking our own flight while at the airport and had to pay TWICE the original amount (Sorry, MGM, you lost out on $400 worth of casino money thanks to this).
We love to travel and often take international trips. "
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Amy from Ca
"We stayed at the Mandalay Bay Hotel and had a seperate reservation though Mandalay Hotel and got a message to upgrade to a suite at TheHotel, Part of the Mandalay Hotel. For $25 a night, so I showed the Check in agent my memo on my phone and he granted the upgrade for all three nights at $25 plus tax and waived the $28 per night resort fees, Yes! I told him we would be spending alot of time and $$ at their Hotel, so I guess this worked. We were given a suite room in Thehotel, and was next to the ice maker and thought it would be noisy but it wasn't. Beautiful Big Suite with seperate Sleeping and Living room and Hugh bathroom. The only thing to complain about was the flat screen tv in the living room had a speaker blown out so hard to watch some channels. We wouldn't hesitate to stay again!"
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- Would Return or Recommend?Yes
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A Recent Traveler
"The Hotel was nice and everyone was friendly. The only thing that struck us as odd was the different limitations to pools and so on. Other than that it was great."
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- Would Return or Recommend?Yes
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Sheryll Hannaford from Ls Vegas, Nv
"my complaint is not having a refrigerator/coffee pot in our room also the drain in the bathroom sink made horrible noises all night long"
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- Would Return or Recommend?Yes
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Brenda E from New Cumberland, PA
"This was one of the worst experiences I have ever had while booking a trip to anywhere... We paid for everything upfront. However, upon arriving to Mandalay Bay/Vegas, we were first told we were staying for a total of 3 nights. This was incorrect. We had paid for a total of six nights. Then the check-in lady told us that we were staying in a 'spa room' (when we had booked a Deluxe)...she later told us there was a 'glitch in the system.' (That should have been our first clue that something was terribly wrong.) After she 'fixed' the situation, we were asked if we'd like to put a $300 hold on our checking account so that we could order room service/things to our room? We agreed to the $300 hold. However, the next morning, I looked at my checking account and saw that there was an additional $401.69 charge for Mandalay Bay. (So now, I was out $701.69 in my checking account.) I went to the check-in services and asked to speak to a manager. A manager refused to speak to me, telling me that 'Mandalay Bay like to keep things at the lowest level possible.' The lady who was to help me did not have a clue what I was talking about. She first told me that the $401.69 charge was due to the fact that we had only paid for three nights through our travel agency (that was incorrect--as I showed her my paperwork that I had printed out). She then changed her story, saying that the $401.69 was because we were staying three additional nights and the $300 hold we'd put on our room would only cover three nights. (Um, are you kidding me? With all the resort fees, that only added up to $168.) I told that that was also incorrect because if that were the case, the total should just have been an additional $300. Finally, a manager came over to speak to me and told me that she would sent a note to my bank telling them to release the funds ($401.69). However, since it was Friday evening and my bank was on the East Coast, it was closed for the evening and by Saturday morning, my account still showed that I was in the hole for $701.69 ($300 $401.69). By Monday COB, my account looked like it was back to normal (thank goodness). However, upon checking out on Tuesday (Aug. 14) my account was debited the following charges to Mandalay Bay: $100, $100, $100, $50 and $25. I was not given a reason as to what these charges were, just that my account was now at a -$43 balance with the previous pending charges. I called Mandalay Bay today and was again informed that the charges were 'room charges' because I had not paid for six full nights. I told the lady that that was ridiculous because I had indeed paid in full! She said she would look into it and call me back. She called back two hours later and told me that there had been another glitch in the system and that it was 'totally Mandalay Bay's fault....but that it would be until late next week before the charges drop from my account.' I told her that this was, again, ridiculous, and that I needed the money back into my account now, that I did not care how much it cost Mandalay Bay to put the money back into my account because it was MY money and that I DID NOT authorize Mandalay Bay to debit my account for $375. I was told their office was closing and to call back tomorrow and also to call my bank and tell them what is going on so that hopefully I will not be charged any overdraft fees. I am so upset at all of the MGM/Mandalay Bay hotels right now. It was an awful experience and since I have no money in my account at the moment, I do not have the ability to buy food for the rest of the month. I budgeted correctly, Mandalay Bay somehow managed to 'glitch' the system so that i am out of a lot of money. I am very disgusted with the whole situation and plan on contacting the BBB tomorrow. I used to work in banking and KNOW that there are ways to get the customer's money back to them right away, not 5-8 business days. I am disgusted with the whole process and will probably never stay at Mandalay Bay or any of the MGM resorts ever again."
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Sarah Jennings from Highland Village, Texas
"My overall experience was amazing. The hotel was beautiful, the staff members were friendly. My only complaint was that the check in line was 45 minutes long."
Posted: Thu, Aug 16, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Hector Hernandez from Yorba Linda, CA
"Our Reservation was for 2 Suites, upon arrival we were given
one room in one hotel and the other in a total seperate Tower!! Neither of them were SUITES as we paid for! They apologized but said they were sold out!
We were given 2 regular rooms - that were dirty, smelly stained carpet rooms
OHHH, but I wasn't charged a resort fee!! Big deal!!
This happened once before, we should have learned. We have NOW...
BOOK, Elsewhere!!!!"
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Seny from Vancouver, Canada
"Mandalay Bay Hotel is beautiful and has lots of amenities. The room we stayed in was spacious and comfortable but allowed conversations from the hall and the next room to be heard inside ours. Also, having been accustomed to no-smoking faciilities in Vancouver, the smokey casino wreaked havoc to my nose and lungs. Yes, food was expensive in Vegas.
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- Would Return or Recommend?Yes
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Marc from San Diego, California
"This hotel is awesome. They are not joking with their 'Resortist' advertising. We did not have to leave the hotel grounds the first two nights for anything. We got a 25% discount off the Beatles Love show just for staying at the hotel.The wave pool and lazy river are great, but their was tons of children (summer). Not really a big deal for us but their was way too much rough housing at the lazy river for it to be considered relaxing. Food and drinks are very expensive at the pool area. We ate at RM seafood, highly recommend eating downstairs and trying the Ringo roll and the key lime pie for dessert. Went to Mix one night, its a roof top club/ bar at the top of Mandalay Bay THE Hotel. They have an open balcony that you can see all the way down the Strip. Its worth going for the view alone. The Irish bar had great live music and it wasnt so loud that we couldnt have conversation. Overall, I would stay here again but it is very expensive."
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- Would Return or Recommend?Yes
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Johnella Ross from Washington, DC
"I went to my niece's wedding which was at Mnadalay Bay. The wedding was wonderful and everyone had a great time. The staff efficency and friendliness were outstanding."
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- Would Return or Recommend?Yes
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Susan Wood from Kelso, WA
"When we arrived the concierge was rude and snooty. When I finally did get to the front of the line to be checked in the lady walked off, so I approached the counter and she said someone else would be with me shortly. The gentlemen that did help me was very nice and helpful (might I add the only nice person we encountered). We got to the room and lowered the air conditioner to 60 as it was a sweltering 105 degrees outside and the room was exceptionally hot. Side note, the room never did cool down (rm 41333) the air conditioner was on a side wall pointing at the window not the room. The bathroom tub had some type of grease resin in it that would not come off; the toilet closet was so permeating with urine it was overwhelming, the floors were dirty the carpet sticky. The view was great the hotel and pools were beautiful. But I have stayed at Best Westerns that were nicer and cleaner. We paid over 300 a night plus 28.00 resort fees for the room and planned on staying for 2 nights we ended up leaving after the first night and forfeiting the money we already paid for the second night stay as it was too late to cancel."
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J from Miami, Fl
"Mandalay bay hotel in my opinion not worth staying at ...... If you are going to stay here make sure you dont stay in the rooms 17-32 floors... The line to get in the elevators are ridiculous... During the weekend expect to wait at least 15 mintue just to get on the elevator.... And not to mention that the elevator is going stop on almost every floor on the way up.... The deluxe room was just ok... The carpet was stained... The tub lining was yellow and one of the sinks was clogged... The walls are super thin you hear everything through the walls... The one thing this hotel has going for it is the beach and the pools...
The location of this hotel is at the south end of the strip its just too far from all the action.. I have stayed at NY NY, Harrahs, and the Venetian .... And this trip at the Mandalay Bay was the worse..."
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Debbie from Jamul, CA
"Our $400 trip turned into $600 when shuttle fees, luggage fees, and added hotel costs were added in. The whole trip including food was $1000., more than what I had wanted.
Hotel quality was good, but very crowded everywhere. It was like Disneyland with smoke and gambling."
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Smeid from Land O Lakes, Fl
"Resort was beautiful - pools very crowded but nice, some parts were closed - that seemed strange for the summer. Room was great - great view and everything we asked for was available. Very expensive to eat but we would stay again."
Posted: Sun, Jul 22, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Tasha Denise Parks from Pittsburgh, Pa
"I am floored by the way me and my husband was treated.. Anyone who works all year long, saves money for a family vacation in this recession should not have be concerned if there vacation package that is paid in full. "
Posted: Fri, Jul 20, 2012- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Christina from Fullerton, CA
"Although, Mandalay Bay is voted for having one of the top pools, its swarming with children. The rooms are nice and so it the staff, but a lot of restaurants close early. When we went to the food court to have a less expensive lunch at the hotel, only one of the food spots were open! The club/ lounge at the top of Mandalay called the foundation room has a great view of the strip, and decor. But!! It's totally empty except when the pub crawlers pass through. The aquarium advertised is $18.00 for adults and no discounts is offered to guests of the hotel. Over all, its a nice hotel and resort but I would not choose to stay there again as an adult experience. Too many kids and not enough places open at night."
Posted: Tue, Jul 17, 2012- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Fiona from Sooke
"We had a great time room and view was fabulous. Only drawback is the cost of having a drink and something to eat once in the pool area. Even water was at an outrageous price.
However, my husband and I had a great time"
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Kristin Young from Edmonton, Alberta
"Our stay began with the nicest front desk lady checking us in and doing her absolute best to get all three of our rooms together.
When we got off onto the 17th floor where our rooms were, it smelled like death. That is the only way I can describe the odor. It was so terrible that everyone was leaving and even the employees were gagging and holding rags to their faces.
We phoned down to have our rooms changed, and were greeted by the most unfriendly person. She made us feel like we were asking too much to be moved to a floor that did not smell like rot. She had no idea what was going on-which I find hard to believe considering we were swarmed at the elevators with people trying to get off of the floor because it was so unbearable.
We finally decided to keep our rooms because they couldn't get us anywhere near eachother on any other floor and just left for a few hours while it was dealt with.
That being said, the rest of our stay was fantastic! The hotel staff-other than the concierge desk-was amazing! Friendly, knowledgable and great to deal with. The pool was beautiful, clean and had the perfect amount of sun and shade during the day. The waiter/waitresses at the pool were quick and consistent with the food and drink orders. All in all, a great stay.
But you may want to speak to the concierge desk staff and educate them on proper customer service. It counts for a lot and could deter people from wanting to come back.
"
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
A Recent Traveler
"The computer systems were down our entire stay. Anytime we called for help to get something, it took FOREVER!!! The recovery for our bad experiences weren't that great. Everything was so expensive and not really worth it to us. We won't stay again. We've had better customer service and seen better pools."
Posted: Fri, Jun 15, 2012- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Phyllis Scott from Maple Falls, WA
"Having purchased this same package before, it measured up to our expectations! We hope you continue to offer this wonderful trip at this wonderful price! "
Posted: Sun, May 27, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Wei Li from Scarborough, ON
"It is a great hotel~"
Posted: Sun, May 06, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Ashley Singer from Phoenixville, PA
"The stay was OK, but nothing spectacular. The Mandalay Bay boasts having the largest pool and beach area in Vegas; however, they don't have enough of the free beach chairs to serve their guests. At around 10:30am I went down to the wave pool to get a chair and there were none left and the beach was very crowded. The only chairs left were the 'reserved' chairs, which were ONLY $100 per chair!!!! Wow, with a daily resort fee to pay you would think there would be enough seating for all. Those who want to purchase a chair should book at a more prestigious hotel so as to not take seating space away from the general population. The rooms were clean but could be bigger. Other than that, hotel was nice."
Posted: Wed, May 02, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Glenda Davis from Temecula, CA
"My daughter, her three-year-old son and I stayed three nights, and loved it! Everyone was kind and helpful. We visited the the shark exhabit, and swam in their exquisite pools. The Lazy River was a hit, as well as the wave pool, and I smelled no chorine. I do believe they purify with another technique. Highly highly recommended."
Posted: Sun, Apr 22, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
D. English from Elbridge, NY
"The hotel is very nice, staff were responsive. Be prepared to top dollar for every thing, nothing included with room rate."
Posted: Wed, Apr 11, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Pam from Simi, Ca
"i had booked this hotel because they were rated to have the best pools and i wanted to relax by the pool. The pools were so crowed that there was absolutely no place to sit or stand. this was on a Monday, not a holiday. I think they need to have a few pools where adults can sit and relax. The Moorea Club charges to get in and not everyone likes to sit and look at topless women all day. The cardio room was packed as well, not one machine available. I paid a resort fee but couldn't use the amenities. The bathroom drains made noise all night long; like they were clogged, and the noise kept us up at night. Good thing i checked with the front desk before i left because they showed us consuming drinks from the mini bar. i did knock a few over but i put them right back within seconds. They took them off our bill."
Posted: Wed, Apr 11, 2012- Overall Experience:
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- Would Return or Recommend?No
BookIt.com Verified Traveler
Tbo from Quincy, Wa
"We had requested adjoining rooms with our reserv. we made months ahead a time, and when we got there, the rooms we got were 3 floors apart for the first night. We did get rooms two rooms apart the next day, only after entering one that wasnt very clean, so we requested a cleaner room which was our 3rd. move which takes time, and no one wants to spend their time in Vegas changing rooms!! We then still did not get the housekeeping that was needed! One room went with the bathroom towels piled up and the bathroom uncleaned, even after the maids had been in and left drinks and cream cheese pkg. on the counter? Maybe they just used it for their lunch break?? Other than that, the hotel staff was very helpful and friendly!"
Posted: Fri, Apr 06, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
A Recent Traveler
"Very please with our experience. and I would do it again!"
Posted: Thu, Apr 05, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Michael Cole from Massillon, Ohio
"We felt we got our moneys worth for what we got, the resort was just fine. We were left waiting at the airport without transportation for two hours because we didnt get transfer vochers. Then after we got that mess handled we tryed to take in the included 2 freee buffets at mandalay bay, however that turned in to a nightmare also. I would not have cared all that much if we didnt already pay for them. Not happy, M Cole"
Posted: Fri, Mar 30, 2012- Overall Experience:
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- Would Return or Recommend?Yes
BookIt.com Verified Traveler
Susan from Calgary, Alberta
"This was my second visit to Vegas and my first to Mandalay Bay. The room that we stayed in was wonderful and the service was excellent. This resort has a great pool too! The weather was beautiful in late March and sure took the edge off of the long winter we have been having in Canada. I enjoyed the fact that this hotel is at the very end of the strip and there weren't as many tourists congesting the halls and restaurants."
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"Overall resort was great, nice pool (although drinking poolside can be pricy). Room was in need of some upgrades...stained carpet, no washroom or shower fans, mould in shower, beds and pillows left a lot to be desired...definetely not like the beds at TI. Casino was really good to us with lots of loose dollar slots...overall great trip."
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"Great trip - beautiful hotel.
All they need are purse hooks at every machine at the casino - closely to the chair/machine for security."
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"Our first night was terrible. We entered our room late Sunday night. The room was not cleaned but the bed was made. not changed , just made. We did not realize this until the morning and called house keeping. I asked to speak with the Hotel manager but she was busy and would call me back. 2 hours went by and I called again. The manager then talked with me and I told her that we had just slept in someone elses bed and how dirty the room was. She had offer to change the room and I said the room had been cleaned { it was 6:00 pm} but we were not pleased with what had happened. She was not very sympathetic about the situation. And there was a lot of dead air on the phone. { She would stop talking and say nothing}. She offered us a $100.00 food voucher and left it at that. On Tuesday the plumbing started to make noise and continued the rest of the week. when I called, I had the person at the front desk listen to the noise as I held the phone close to the bathroom. He was going to send someone to our room but the noise stopped. Someone did come but we were not there and just left a card. Thursday and Friday, there was little to no hot water to take a shower and when we called again, they just said it was a busy hotel... Also house keeping did not leave faceclothes or toiletries through out the week we stayed there. When checking out I explaied to the Mgr. at the time the terrible stay and asked for compensation. She said I would get two nights stay on my next visit and would send this to me by email. Nothing has been sent... I can't beleive we are the only ones who have had such a terrible expierence at this hotel.. Reading your reviews, one would think this is one fantastic Resort. The staff at the check out desk, mainly the Mgr. was rude, condescending and arrogant but with a smile. Was this a case of everything going wrong at the same time? If so, there is no excuse for the way we were treated by the hotel staff. "
Posted: Mon, Feb 13, 2012- Overall Experience:
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"The hotel gave us a voucher for $50.00 which we used for a wonderful dinner.We had breakfast at the same restaurant Overall we had a super anniversary stay and will return."
Posted: Thu, Feb 02, 2012- Overall Experience:
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"Mandalay Bay was amazing! We got a great deal on bookit.com and it was all inclusive. Was a little disappointed that there was still an $89 resort fee when we checked in that we weren't told about til then."
Posted: Thu, Feb 02, 2012- Overall Experience:
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"LOVED IT Good service, Great Food, Nice clean environment. Friendly service everywhere. Room NICE TOO My stay could have been longer.....next visit when I can use the beach!!!"
Posted: Wed, Jan 25, 2012- Overall Experience:
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"Great time, staff was excelent"
Posted: Tue, Jan 17, 2012- Overall Experience:
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"I liked the hotel room, but didn't liked food."
Posted: Thu, Jan 12, 2012- Overall Experience:
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"The room was amazing. Very clean, good view, very glad I stayed there for my first vegas experience. I will stay there next time as well!! Great customer service too!"
Posted: Tue, Jan 10, 2012- Overall Experience:
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"My wife and I had a great time! We went to see the David Foster concert with
Jackie Evanco which was excellent except for the sound mixing problem.
The room and service surpassed our exception."
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"My companion and I were disappointed that there was no airport shuttle, no inroom coffee and the prices for all food and beverage was extremely high. I've been going to LV for about 50 years and I don't care for the changes. If you stay off the strip you'll pay much less for everything. I'm not sure I ever want to return.
We went to LV to see The Lion King and that was fabulous."
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"Very nice hotel, clean, very helpful with Christmas planning for shows and dinners."
Posted: Tue, Dec 27, 2011- Overall Experience:
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"Mandalay Bay is always the place for me. I did not get the free buffet offered on bookit.com.......hotel cited it as a mixup via the third party booking. nevertheless, the hotel made up for it and credited my resort fees at check out. thanks mandalay bay. see you again next year for sure!!"
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"HAD A GREAT WEEK AT MANDALAY BAY FOR THE PREMIERE OF MICHAEL JACKSON'S FANFEST AND MJ CIRQUE( I WAS THERE FROM 11/29-12/4). I DID NOT LIKE MICHEAL JACKSON WHO'S THE WORLD MOST SUCCESSFUL ENTERTAINER HAVING HIS NAME AND EVENTS BILLED SECOND TO THE RODEO.
MICHEAL HAD CROSS CULTURAL APPEAL.
THE GOOD OLE BOYS OF THE BAD OLE DAYS RODEO DO NOT. I FOUND IT DISREPECTFUL TO MICHAEL'S LEGACY. 'NUFF SAID!
LOVE THE HOTEL AND ATMOSPHERE. I WILL RETURN LATER THIS WEEK TO CATCH ONE OF THE FINAL SHOWS FOR MICHAEL ON CHRISTMAS EVE. I PLAN TO STAY AT MANDALAY BAY EVERY TIME I RETURN TO VEGAS IN THE YEARS TO COME. LOVE THE HOTEL.
STAYED ON THE 13TH FLOOR: (CLEAN THOSE TOP PILLOWS AND WIPE OFF THE FURNITURE WITH REAL CLEANSER----WATERMARKS/STAINS FROM PREVIOUS GUESTS WERE VISIBLE ON THE NIGHTSTAND----TWO DINGY-TELEPHONES FROM THE LATE 80S????ONE DID NOT WORK). THE CARPET WAS NOT FILTHY BUT IT COULD USE A SHAMPOO. THE BEDS WERE GREAT.
BAYSIDE BUFFET TASTY TASTY. HOUSE OF BLUES----GREAT!! (JUMBO SHRIMP! YUMMY). RAFFLES CAFE-----NICE.....CANNOT SAY THE SAME ABOUT THE FOOD-YUCK!
CONVENTION CENTER AND BAYSIDE BALL ROOM----FANTASTIC. BEAUTIFUL COMPLEX AND PROPERTY. UPSCALE AFFORDABILITY. WHY STAY ANYWHERE ELSE???? I KNOW I WONT! THANKS.
CHECKING IN AGAIN ON 12/22/11!!!!
"
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"We really had a wonderful time and would use Book.It again..There was only one
problem...In the ad it reads Includes a Free Buffet for 2 during your stay...But it really means only 'One day' of your vacation NOT during your stay...that should be worded differently....Other than that it was great!!!
Thank You Tawnya Burge"
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"The resort was lovely, and the rooms big and clean, beds very comfortable. Best pools I have been to on the strip.
Restaurants closed a little too early for Vegas, 10:30pm, however there are 2 open after that, red white and blue and raffles cafe, and both have pretty bad food. The Buffet was great, hit that, but avoid the previous two. Aureole and strip steak were great!
I'd stay there again, but I now know what to avoid.
"
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"Loved the beach area (Wave Pool, jacuszzi and laying out on the sand). Went to Vegas to see shows and gamble a bit and got the added bonus of feeling like you were in a resort down south when you went out back to the Mandalay Beach."
Posted: Mon, Oct 24, 2011- Overall Experience:
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"We stayed in a deluxe room with a king bed. The bed was very comfortable, the room was big and was very nice. There was a big soaking bath tub separate from a shower, which was very nice for taking a nice relaxing bath. There were 2 sinks in the bathroom so both hubby and wife could get ready at same time. There was a TV in the bathroom so you could watch it while taking a bath. This is the nicest room we have stayed in in Vegas thus far.
Don't plan on using their refrigerator for personal use because they weigh the contents and will charge you if it changes."
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"Our stay was a great experience. We will recommend and return to Mandalay Bay....."
Posted: Mon, Oct 10, 2011- Overall Experience:
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"It was fantastic in the Spring so we decided to go again in the Fall. The Mandalay Bay is the BEST! We've been going occasionally to Las Vegas through the years, but since we have gone and stayed at the Mandalay Bay, we have decided to go every 6 months. Great food! great room!, great gambling, and great entertainment. It was too cool for the pools, but it didn't ruin our trip. There is so much more to do. The service is absolutely fantastic!"
Posted: Mon, Oct 10, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"The beds are super comfy, the rooms are clean, and the staff is extremely friendly. You get what you pay for, so just keep that in mind when you decide where to book. I've stayed at a few other places on the strip that offer 'deals' that are NOT deals because the rooms are gross and the staff is not friendly."
Posted: Sun, Oct 09, 2011- Overall Experience:
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"From the flights, the limo service, and the stay, the trip was great. No hassles or snags. Everything went off without a problem. Mandalay Bay was comfortable and clean. I cannot say enough about their service and accomodations. Great experience all the way around."
Posted: Sat, Oct 08, 2011- Overall Experience:
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"My wife and I have been to Vegas many times always stayed at the Mirage, we decided this year we will try mandalay bay, The best decision we made, the room was incredible, the staff could not of been any friendlier, the pool is what we loved, and it is so easy to get to other good hotels."
Posted: Mon, Oct 03, 2011- Overall Experience:
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"We had such an awsome time. The people there are so friendly it was unbelivable, and so clean......"
Posted: Sun, Oct 02, 2011- Overall Experience:
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"The resort was beautiful but the suite not as nice as I expected the lighting is poor and with no windows or door to open the room was always stuffy and the room had a dead air smell.The staff was attentive and the pools and beach area was great.The experience was outstanding."
Posted: Tue, Sep 20, 2011- Overall Experience:
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"It was a wonderful trip. Mandalay Bay was one of the more expensive resorts, we will probably choose a different resort the next time."
Posted: Sun, Sep 18, 2011- Overall Experience:
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Book Flight + Hotel and Get Two Show Tickets
Or Book Without Flights | Get Free Breakfast
- Pick (1): Zarkana , KA, LOVE
- Zumanity, Jabbawockeez
- BELIEVE, Terry Fator,
- Brad Garrett’s Comedy Club,
- Tournament of Kings, Blue Man
- Hurry, Limited Rooms Available!
Breakfast Buffets: 2 or more night hotel stays May 9, 2013 - Jan. 31, 2014
25% off hotel only now through Mar. 31, 2014
Not Valid: Show Tickets not valid for travel: May 25 | June 22-24
Book Flight + Hotel and Get Two Show Tickets
Or Book Without Flights | Get Free Breakfast
- Pick (1): Zarkana , KA, LOVE
- Zumanity, Jabbawockeez
- BELIEVE, Terry Fator,
- Brad Garrett’s Comedy Club,
- Tournament of Kings, Blue Man
- Hurry, Limited Rooms Available!
Breakfast Buffets: 2 or more night hotel stays May 9, 2013 - Jan. 31, 2014
25% off hotel only now through Mar. 31, 2014
Not Valid: Show Tickets not valid for travel: May 25 | June 22-24
Room Amenities Include:
- 42 Inch Plasma TV
- DVD Player
- Desk Area with Wireless and High Speed Internet Access (surcharge)
- Mini Bar
- In-Room Safe
- Marble and Granite Floors in Bathroom with 15 inch LCD TV
- Separate Glass Enclosed Shower and Bathtub
- Twin Vanities
- Hair Dryer and Makeup Mirror
- Upscale Bath Toiletries Provided
- Separate tub and shower
Room Amenities include:
- One king bed only
- Floor-to-ceiling windows
- Beach, pool, or mountain views.
- Extended living area
- High-speed and wireless Internet access
- 42-inch HD plasma TV
- Clock radio with iPod dock
- Minibar
- Bathroom with stone floors and surfaces
- Separate tub and glass-enclosed shower
- In-room safe
Standard room occupancy sleeps 2 people may have up to 3 people maximum occupancy. Rollaway accommodation fee is $20 each in addition to extra person fees.
Room Amenities include:
- One king bed with a pillowtop mattress
- Floor-to-ceiling windows
- Living area
- Wireless Internet access (surcharge)
- 42-inch plasma TV with premium cable and pay movies
- Clock radio with iPod dock
- In-room safe
- Minibar
- Double stone vanities with makeup/shaving mirror
- Jetted tub
Standard room occupancy sleeps 2 people may have up to 3 people maximum occupancy. Rollaway accommodation fee is $20 each in addition to extra person fees.
Room Amenities include:
- One king or two queen beds
- Floor-to-ceiling windows
- Possible views of the Strip
- High-speed, Dial-up and TV Internet access (surcharge)
- In-room safe
- Premium channels
- Bathroom has stone vanity with double sink, separate soaking tub and shower
- Luxury toiletries
- 24-Hour Casino
- 24-Hour Front Desk
- Air Conditioning
- Banquet Facility (+)
- Beauty Shop/Salon (+)
- Business Center (+)
- Business Services (+)
- Cable
- Cafe
- Casino
- Coffee Maker
- Coffee Shop
- Conference Rooms (+)
- Currency Exchange
- Dry Cleaning Service (+)
- Elevator / Lift
- Express Check-Out
- Fitness Facility
- Gift Shop on Property (+)
- Guest Activity Desk
- High Speed Internet (+)
- In room Mini Bar (+)
- In room Safe (+)
- In-room hot tub
- Ironing Board
- Jacuzzi/Hot Tub
- Kids Stay Free (Based on Age)
- Kitchenette
- Lounge/Bar
- Massage Therapist (+)
- Medical Services
- Multilingual Staff
- Non-Smoking Rooms
- Outdoor Pool
- Phone with Voicemail
- Pool Area Bar
- Refrigerator
- Restaurant
- Sauna
- Secured Parking
- Security Guard
- Shopping
- Spa Services (+)
- Steam Room
- Valet Parking
- Wedding Services (+)
- Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.
