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A Bookit.com favorite! Watch the video to find out what our guests are saying about this hotel. Conveniently located at the southern end of the world-famous Las Vegas Strip, the Luxor is adjacent to Mandalay Bay and the Excalibur. Complimentary trams are available for transportation between all 3 properties.A marvel of modern architecture Luxor's great onyx-hued pyramid has become the most distinctive landmark on the Las Vegas Strip. Read More About Luxor Hotel Casino
Rising 350 feet into the sky and crowned with the world`s brightest beam of light, Luxor guides you across the desert to experience the excitement and elegance of this Las Vegas oasis. Luxor offers guests excellent service while inviting them to discover the magic of Las Vegas.
ROOMS: Luxor features 3,957 deluxe rooms and 447 elegantly appointed suites for your pleasure. Warm and welcoming with soft, rich tones, all rooms feature over sized showers, upscale amenities, and your choice of one king or two queen-size beds. Whether you stay in the Pyramid or one of the Luxor`s two renovated adjacent towers, your rooms will be fit for royalty.
POOL AND SPA: As a Luxor guest, you can cool off in one of the 4 large swimming pool with a refreshing cocktail in your hand, or sink into an invigorating whirlpool. Make sure to register with one of the attendants for complimentary towels, lounge chairs and enjoy the personal service of the poolside beverage attendants.
Oasis Pool is Luxor`s expansive sun-filled pool deck features four large pools, an invigorating whirlpool and 12 private cabanas. Each comfortable cabana includes a beverage-stocked refrigerator, an air-cooling mist system and ceiling fan, 32-inch flat screen television, dining table and chairs, in-house telephone, food and beverage service and two rafts for the pools. Sleek chaises also provide a plush lounging environment, ensuring guests an upscale pool experience. Now open for the Season! Pool hours are: 9am-6pm.
Nurture Spa and Salon offers a chance to unwind amid the exciting hustle and bustle of Las Vegas. Relax in this intimate facility with treatments designed to soothe tired bodies and calm weary minds. Rejuvenating services include Lomi Lomi Massage, inspired by the long, flowing movements of Hawaiian shamanic massage; the HYLUNIA Papaya Mango Facial, wholly vegan and all natural; and the BUBALINA Blueberry Antioxidant Body Treatment, an invigorating scrub rich in anti-aging nutrients. The spa includes a whirlpool, sauna and eucalyptus steam room in both the men and women`s areas and a state-of-the-art fitness center to enhance the guest experience. The salon provides stunning cuts and styles, image-transforming color and highlights, and full make-up and nail services. For brides–to-be, special Bridal and Ultimate Bridal Packages make preparing for the big day easy.
DINING: Luxor offers unparalleled gourmet dining. If you`re hungry, Luxor`s always open. Their restaurants satisfy every craving, incorporating every cuisine.
- TENDER Steak and Seafood - At TENDER steak and seafood, you`ll enjoy top-quality aged prime beef and other delicacies prepared by award-winning chef KC Fazel. To complement your meal, enjoy selections from their award-winning wine room.
- T and T (Tacos and Tequila) - Embodying traditional and modern elements of Mexican-style intermixed with rock`n`roll flair, T and T combines the talents of world-renowned restaurateur Chef Richard Sandoval with world-class designer Adam Tihany for an unparalleled concept.
- Backstage Deli - Imagine kosher-style foods in a New York-themed setting! Located on the Casino Level near Luxor Theater, the Backstage Deli offers generous portions of pretzel bread corned beef and Patty Melts with caramelized onions on marbled rye. Don`t forget to try their signature triple-decker sandwiches!
- MORE the Buffet at Luxor - A casual Las Vegas dining experience that is sure to fill your hunger. No reservations required. Located in the lower level MORE features a massive 30-foot salad bar, homemade pizza station, two delectable carving stations, a tasty omelet station, and specialties from around the world. The scrumptious dessert station features French pastries and sugar-free dessert. There`s something for everyone at this Las Vegas buffet!
- The Pyramid Cafe - Featuring an extensive menu of salads, burgers, steaks and pizzas. Visit us for breakfast, lunch or dinner - conveniently located on the casino level.
- Rice and Company - Restaurant, Sushi Bar and Lounge.
- Don`t forget the Food Court - You`ll find a wide variety of Las Vegas restaurants located in the Food Court - from gourmet coffee to full-sized subs, from ice cream to pizza.
NIGHTLIFE and ENTERTAINMENT: With all of the relaxation during they day you`ll be ready to party the night away. Whether you want to get a quick drink or dance until the sun comes up, you`ll have plenty of options to choose from. Don`t miss out on one of the great shows that the Luxor has to offer. The possibilities are endless.
- CrissAngel Believe by Cirque Du Soleil - CRISS ANGEL Believe is a haunting exploration deep inside the inventive mind of mystifier Criss Angel as he hovers between the land of the living and a surreal world uniquely woven together by the distinctive imaginations of Criss Angel and Cirque du Soleil.
- Carrot Top - The award-winning comedy of Scott ``Carrot Top`` Thompson, also titled ``Entertainer of the Year!`` and ``Comedian of the Year,`` keeps his audience in stitches as he unpacks trunk loads of crazy props and wacky inventions.
- MENOPAUSE THE MUSICAL - This hilarious show has launched a women`s movement that has superseded entertainment, empowered its audiences and become a must-see event. Consisting of parodies from the classic songs of the 60`s, 70`s, and 80`s, the show is filled with optimism, connection, and laughter.
- Fantasy - Every night at Luxor, FANTASY reveals seductive secrets and sensual desires. It`s the ultimate adult revue created to excite both singles and couples! Featuring an array of the most gorgeous and talented dancers, live singers and the comedic impersonations of Sean E. Cooper.
- Lax Nightclub - With 26,000 square feet within two stories of modern perfection, LAX offers posh VIP tables and upper-level ultra-VIP lofts for club goers looking for the latest in nightlife experience.
- FLIGHT - Designed by Thomas Schoos to carry LAX`s unique design onto the casino floor, Flight offers a 40-seat lounge, televisions, and a full bar serving the latest in premium cocktails, including signature ``flights`` – three specialty cocktails with a shared theme.
- Centra Bar & Lounge - Opening this month, centrally located social scene is an exotic yet welcoming escape surrounded by all the casino action offering the ideal locale for mingling with friends new and old. A warm and inviting area to all your own, Centra is a great place to enjoy some casual Las Vegas-style libations with a drink in hand and playing your favorite poker and video slow games at the bar. And with today's must-see sporting events broadcasting live on Centra's screens, you have quite the incentive to hang around and see what the next play may be.
- Aurora - This unique 157-seat lounge boasts a dynamic atmosphere designed to resemble the Aurora Borealis, also known as the Northern Lights. Aurora features signature martinis, mojitos and margaritas along with an assortment of contemporary cocktails, wine, beer and a premium selection of non-alcoholic items. The lounge also offers European bottle service, wine service and martinis poured tableside.Cathouse - With luxe design inspired by the look and feel of a 19th century European bordello, CatHouse is a glamorous nightlife destination. With its large platforms for dancing, intimate décor and DJs playing mixes ladies love to dance to, CatHouse has the elusive formula sought by clubs the world over as the place ``where the girls are.``
OTHER THINGS to SEE and DO at THE LUXOR:
- BODIES...The Exhibition - A dazzling and educational opportunity bringing you face to face with yourself is at Luxor. BODIES…The Exhibition, showcases real full-bodies and organs, provides a detailed, three-dimensional vision of the human form rarely seen outside of an anatomy lab.
- Titanic: The Artifact Exhibition -The epic story of the ``ship of dreams`` is revived through Titanic: The Artifact Exhibition. Viewed by more than 20 million people worldwide, the Exhibition is among the highest attended in history.
- Luxor offers a distinctive shopping experience including Bazaar, the Marketplace at Luxor which features an array of stores including Piece of Vegas with a large variety of items with the Las Vegas logo; You Name It offers hundreds of the most common names printed on everything from coffee cups to keychains to magnets; Resorts Restocked gives shoppers the opportunity to purchase various logo and designer items from various MGM Resorts at outlet prices. The Bazaar is also home to Sugar Frenzy, Luxe Fashions, and Criss Angel MINDFREAK – The Official Store at Luxor which offers unique show merchandise and houses many items featured in the series episodes. CRISS ANGEL Believe - The Official Store at Luxor, offers official show memorabilia such as posters, candles and T-shirts. Shoppers can also take advantage of The LX Logo Store featuring items emblazoned with the Luxor logo, LX Fashions with items for designer wear from such brands as Ed Hardy, Baby Phat and Christine Alexander, the Everything $10 Store offers handbags, earrings, scarves and neckties all for $10, and LX Fight Shop provides Mixed Martial Arts fans with an outlet for attire as well as books and DVDs on their favorite sport.
- Casino - The action packed casino floor at Luxor is spacious and comfortable. They offer 120,000 square feet with 87 games. Or if slots are your thing, Try your luck on one of more than 1500 slot, video poker and multi-game machines with denominations ranging from $0.01 to $100.
- The Chapel at Luxor - Whether an intimate gathering or a grand ceremony, the chapel combines an elegant interior with an uncompromising array of services to ensure a memorable wedding day. The full-service chapel offers music, photography, videography, floral and limousine services, along with unique ideas to personalize each event. In addition, Luxor’s banquet facilities are available for receptions and dinners.
Print Map & Directions
Directions to Luxor Hotel and Casino
Directions from Mc Carran International Airport
- Head north on Wright Bros Ln-180 ft
- Take the 1st left toward Wayne Newton Blvd-102 ft
- Turn right at Wayne Newton Blvd-381 ft
- Take the ramp onto Wayne Newton Blvd-0.7 mi
- Continue onto Swenson St-0.6 mi
- Turn left at E Tropicana Ave-1.5 mi
- Turn right at Las Vegas Blvd S-0.2 mi
- Slight left to stay on Las Vegas Blvd S-233 ft
- Turn left at Rue De Monte Carlo-0.4 mi
- Turn left toward E Reno Ave-0.5 mi
- Turn left at E Reno Ave-0.2 mi
- Luxor Hotel and Casino will be on the right
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A Recent Traveler
"I would recommend Luxor to anyone who would like 2 visit Vegas . Great hotel, good casino and good location"
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- Would Return or Recommend?Yes
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Christine from Corte Madera, California
"I booked a Pyramid Deluxe with 2 Queen beds. I was put in the East Tower which was quiet, but a long walk from the lobby. The room was adequate but I wouldn't stay there again. The lighting was terrible, the view was the roof, there was no mini bar, no newspaper and the room was 'tired'. The bed was comfortable, the room was quiet, but overall I was disappointed with the Luxor, expecting a 'classier' experience. I wouldn't stay there again."
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- Would Return or Recommend?No
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Laura from Houston, Tx
"ROOMS WERE CLEAN AND NICE---A LITTLE WARM DURING THE DAY BUT COOLED OFF AT NIGHT. MY ISSUES WAS WITH THE ABSENCE OF WI-FI. iN THIS DAY AND TIME PEOPLE STAY CONNECTED EVEN ON VACATION, WHEN WE CALLED DOWN TO ASK ABOUT IT WE WERE TOLD TO LOOK BEHIND TV. WHAT WE FOUND WAS AN OLD TIME FONE CORD TYPE CONNECTION THAT CAN ONLY BE USED ON DESKTOPS AND SOME OLDER LAPTOPS----WHO CARRIES A DESKTOP COMPUTER ON VACATION. SECOND ISSUE WAS THE 30 DOLLAR FOOD CREDIT WE WERE TOLD THAT WE WOULD GET. IT WAS ACTUALLY A 30 DOLLAR COUPON THAT COULD ONLY BE USED AT 2 OUT OF PROBABLE 10 RESTAURANTS IN THE HOTEL. IT SOULD BE CALLED A COUPON NOT A CREDIT---THEY ARE TWO TOTALLY DIFFERENT THINGS.
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Terry from Burien, Washington
"Very clean and great for shopping and food. Easy Access to other casinos. Rooms were very dark, but otherwise good."
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- Would Return or Recommend?Yes
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Ileana
"Stayed at the remodeled towers. Didn't like the fact that the remodeled room did not have a mini fridge."
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Nada from Kitchener, Ontario
"Trip was beyond my expectations. It was amazing. And can't wait to book my next trip. Thanks"
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Paul from Wausau, Wi
"First time to Vegas and I would definitely book again and come back to vegas. Prior to our trip I had one friend say the resort was not too good and in a not so good location. Another said it was alright.
Well I would say Luxor was in a great spot. yes it is on the southern end but so what, it is connected to Exaclibur and Mandalay Bay. We walked the entire strip from Luxor to Stratosphere(VERY VERY NORTH END of Strip) Everything is within walking distance. It is nice McD's is in Luxor cheap food for someone on a budget since the other restaurants inside luxor are a tad pricey but you can walk around to find shops for food and drink deals to. Great environment family friendly wish I was still there!"
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- Would Return or Recommend?Yes
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Bob Epstein
"dark and depressing, no bath, needs to be updated, also I was charged an additional $80 over what I already paid. Felt scammed on that one."
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- Would Return or Recommend?No
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Mike Davis from Glendale, Arizona
"First time at the Luxor. Nicer than expected for the price. We stayed in the tower. The room was great, the buffet was good, and the casino had all the games we could want. I actually won during the three days we were there which may have influenced this 4 star review."
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- Would Return or Recommend?Yes
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C Thomas from Seattle, Wa
"Very nice"
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- Would Return or Recommend?Yes
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Boulder Traveler from Boulder, Co
"Enjoy much of the lower end of the strip from this clean and pleasant hotel. It has seen better days, but its useful life is being extended by a caring and helpful staff, and honestly, the pricing is reasonable, even with the $18/day 'resort charge' and the ever present 12% tax. It must have been quite the place in its day, but will still provide a good value for your vacation dollar. DON'T MAKE THE SAME ERROR I DID... I foolishly ignored the coupon book they handed me upon check in, and spent several hundred dollars on activities that would not have cost nearly so much if I had actually reviewed their offers. Enjoy your visit, I did."
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- Would Return or Recommend?Yes
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Glenn from Springville, In
"40 years going to Vegas, not my best trip by far. Luxor needs to be updated. Rooms are worn, resturants are too pricey for the quailty.Buffet was one of the worst I have ever had."
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- Would Return or Recommend?No
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Aisha Nazam from Fairfax, Va
"was a great place, would probably stay at same place or one owned by same organization like Mandaly Bay or Excalibar. All three are great places. One recommendation to make would be a shuttle to take their customer to and back from other side of the strip."
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- Would Return or Recommend?Yes
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Suewonna Robbins from Benton, Ar
"Our room was great and we enjoyed our stay. The only complaint I have is not having a small coffee pot in the room."
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- Would Return or Recommend?Yes
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Latosha from Leesburg, Va
"Loved the price, loved the trip, loved the shows that I went to see. Only problem was the hotel put me on the 2nd floor where I had a nice view of the pool but there was construction going on pool at the pool and on the 5th floor. I was awaken every morning at 5am on the dot and that sucked! There were no signs indicating that construction was going on and when I checked in the women never said anything about construction. I thought that was poorly miss handled. The rooms are a little dated and there is no WiFi, you have to plug in a cable to your laptop to get internet so you can move freely at all. You have to pay for your print outs with a credit card its not free either. Other than that my stay was good and my birthday/vacation was great. Going back in 2014 but staying at a different hotel."
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- Would Return or Recommend?Yes
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David from Farmers Branch, Tx
"We got go service"
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- Would Return or Recommend?Yes
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Marcus from Kamloops, BC
"The Luxor in general is a good hotel/casino. The main entry, casino, and general common area is well maintained and clean. The theme is nice. Only downsides were that the rooms in the pyramid were kind of old and worn and when we went to the buffet at about 7pm, the food was kind of old and dry (maybe we just went at a bad time?). The rooms were still very clean, they have just seen better days. The staff the we dealt with were great. Overall, if you get the Luxor for cheap, you get good value."
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- Would Return or Recommend?Yes
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Robert Tarter from Salem, Or
"had a great time going back in march,"
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- Would Return or Recommend?Yes
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LaTrice from Arlington, Texas
"We had a terrific time in Vegas!!! The Luxor was great and the staff were great as well. We stayed in the Pyrmid, what an amazing view of the strip! However, I have sprint and my singal SUCKED while in the room. My husband has an IPhone he had no problems. :) The fact that the Luxor is connected to the Mandalay and Excalibur is a huge bonus, but also a trap because it is hard to leave and go outside. I was not in love with the buffets, but there are plenty of other resturants! Also beware of the vultures that jump on you when you arrive, to tour for 'free' gifts. As we found out later, if you are going to tour and get free gifts wait until you get to the strip they offer way better stuff!
We got to see Cris Angel as well, my husbands choice! He loved it..
The night life was on point as well, there was something for everyone (black, white, hispanic, asian, young and old, etc.)
Transportation was easy, we used public transporation as well as a cab. They were both accessible and easy.
Out of all the hotels on the strip that we visited my husbands says when we come back, he only wants to stay at the Luxor...really???? We will see!"
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A Recent Traveler
"The Luxor is an average hotel. The front desk person was friendly enough. Wait staff at the lounges were not very attentive. I know that want you to gamble, but they lost out on at least another round of drinks. Cashiers at the sports book were a mixed bag. I figure if I am being friendly the least they can do is be the same to me. If we do go to Vegas again I would upgrade to a nicer hotel/casino."
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- Would Return or Recommend?No
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James McKee from Strasbourg, Sk
"Nice hotel."
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- Would Return or Recommend?Yes
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Ms.Cooper from Oakland, CA
"I must say that this is the best place to stay! I booked this hotel because it was my mom's 44th bday and I wanted to place her somewhere nice without having to pay a lot of money. The front desk was amazing. You can keep your bags with the bellhop at most hotels it would cost, but this hotel it didn't. We were able to get to the strip easy. I can also say that the rooms were nice. NO COMPLAINTS AT ALL!!!! Oh yeah and on the last day we were there it was so many people so we got lost and this Security lady helped us who was just extremely helpful. When I come back to Vegas I am going to stay here no where else."
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- Would Return or Recommend?Yes
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Josh from Hammond, Louisiana
"This was my first trip to Las Vegas. I was a little worried about booking this hotel because I read a lot of mixed reviews from past guests. However, we had a wonderful experience here. We stayed in a 'Pyramid deluxe king' room on the 18th floor. Check in was very quick, as we got to the hotel around 12, and missed the peak check in time. It's 'original' Vegas, so it's older, but the room was very spacious and clean. The bed was very comfortable with an excess of pillows. The bathroom was clean, and we loved the huge shower. The air conditioner was mediocre, but lickily we were on the side of the pyramid that didn't get direct sunlight during the day so the room never got too hot. The carpet in the hallway was old and stained, but not terrible. The elevator moves at an agle rather than straight up and down so it's a little strange the first few times you use it. It's a little rickety, but very efficient for the number of people it must carry every day. The pool area was nice, but our only complaint was they wouldn't let us bring our drinks in that we purchased in the hotel. They make you purchase your alcohol from the pool bar, which is a little pricey. it was a little far out from the center of the strip, but the team service between hotels makes it an easy walk to the center of the strip.Overall, we enjoyed our stay here, and would probably stay again. We will definitely be visiting Las Vegas again soon!"
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- Would Return or Recommend?Yes
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Angela from New Haven, CT
"Very lovely hotel! I was an awe of the indoor arts and constructors. I would stay again 50 times. I love the over-sized shower!"
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MONIQUE from MONTEVALLO, Alabama
"The Luxor was very nice and a great hotel for the family. The exhibits were awesome , the staff was friendly, the food court had many options to chose from.
The only thing is that our room was kind of small which weighed out because we were not in the room very often. I would stay here again but book a bigger room and one with frig and microwave. Overall a good stay."
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- Would Return or Recommend?Yes
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Linda from Aberdeen, Wash
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i was quite excided to stay in your hotel since it was going to be my first time in vegas you could imagine how i was feeling about the trip reading what you have to offer.as i was walking to our room i had noticed how worn the carpet was , but i figured you were going to replace it soon.as i entered the room i thought wow this is nice tell i really looked around..the wall paper is coming off the walls around the hot tub and i thought well your going to get around to fixing that also lots of rooms to cover and it takes time..But when i went to use the hot tub after three days in your wonderful city i find i can not use it because it does not work,when i rent a room i at least expect things to work that i am paying for.as you can see i am a very unhappy guest and i can not see me telling all my friends and family and co-workers that i would recommend you at all. i can over look many things but not letting me know about something that is not working in your rooms is not the right way to treat a paying customer ,you didnt even give me the opportunity to decline the room."
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- Would Return or Recommend?No
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Nancy Dillon from Laval, Quebec
"Our stay at the Luxor, Las Vegas was great! The service was excellent and the staff very helpful & friendly. The room was spacious & very clean. The bed was comfortable. Only thing I would ask for them to add on would be to have a coffee machine & refrigerator in the room. That would have been nice."
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- Would Return or Recommend?Yes
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Creamathsly Grier from District Hgts, MD
"Other than our key our giving us issues our stay at the Luxor was great. They didn't charge us for late check out for compensate for the key issues. Yes I'd recommend this hotel to a friends. "
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- Would Return or Recommend?Yes
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Mary Fields from Cheltenham, Maryland
"The Luxor surpassed my expectations!"
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- Would Return or Recommend?Yes
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Chuck Johnson from Tulare, Ca
"Was not happy with the room the jets in the spa tub did not work and never was given our 2 (25) drink/dinning coupons and when we wanted to add a extra night it was the same cost for the 1 night as it was for the 3 nights I had already booked"
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- Would Return or Recommend?No
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Benedetta Ravaioli from Bologna, Italy
"L'impressione generale, al Luxor, è che - dopo un periodo fastoso evidentemente risalente a qualche anno fa - oggi cerchino di sfruttare al massimo la struttura ormai obsoleta e trasandata (soprattutto nelle stanze) praticando prezzi più bassi rispetto agli altri hotel della Strip, cercando di far passare tutto questo come lussuoso ed esclusivo. In realtà è tutto alquanto trasandato e sporco (nella stanza il pavimento ed i mobili non erano puliti, e la piscina è orribile, tutta cemento e con i lettini luridi e pieni di bruciature di sigarette).
L'ambiente è globalmente decadente.
Il personale è sbrigativo e poco cortese. File lunghissime per registrarsi e riconsegnare le chiavi.
Detto ciò, considerando il prezzo abbordabile praticato e la posizione (sulla Strip, anche se all'inizio) si potrebbe scusare tutto, tranne la sporcizia della stanza, che rimane la pecca maggiore. // L 'general impression, at Luxor, is that - after a sumptuous apparently dating a few years ago - now try to make the most of the property obsolete and shabby (especially in the rooms) at prices lower than the other hotels on the Strip , trying to pass this as luxurious and exclusive. In reality it's all very shabby and dirty (in the room the floor and the furniture was not clean, and the pool is horrible, all cement and with beds filthy and full of cigarette burns). NL 'global environment is decadent. nThe staff is curt and unkind. Long queues to check in and return the keys. NDetto this, considering the affordable price charged and the location (on the Strip, even though all 'start) you could forgive everything but the dirt in the room, which remains a major flaw."
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- Would Return or Recommend?No
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Ivette from SAN ANTONIO, TX
"I do not know where to begin, first room i was given was dirty and there was stains on the bed covers of BOTH bed. front desk people where rude and too many people pushing a sale on every corner. This is supposed to be a nice resort for crying out loud is part of the MGM family. second room just as the first, air conditioner did not work well, i know it gets hot in Las Vegas but I am a Texan, Hot weather is not news to me. i had to shower before i went to bed to freshen up and sleep and as i always do when i get up. The LAX club promoter was rude, i asked what was he promoting and with out looking at me he just handed me a card and keept on going. and such was the attitude of many sales rep and Luxor employees. Let me make a note here I AM A TIPPER AND A GENEROUS ONE TOO AS I ONCE MADE MY LIVING OF TIPS so with this been said..., How ever the maid assign to my room, was very pleasant, attentive and did an awesome job, the maintenance guy that took a look at my air in the room was also very nice, friendly and those 2 people are the only reason i did not cheked out and left. but next time i will stay else where. This is the first time i experience such a poor quality guest service in my life. will i recommended to anyone NO, will i stay there again NO"
Posted: Sun, Jul 22, 2012- Overall Experience:
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- Would Return or Recommend?No
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Nancy Kohout from Suirprise, Az
"Our stay was very enjoyable. The rooms were very spacious, however the furniture is obviously showing their age. We stayed at the Luxor soon after it was built & the furniture is still the same. The Luxor staff was very friendly, but the staff (managers as well as servers) at the 'More' buffet were downright RUDE and UNPROFESSIONAL."
Posted: Sun, Jul 22, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"overall a good hotel. The only problems is there is no wifi in the rooms and the floor is pretty dirty. But other than that is good. It has great restraunts and entertainment for adults."
Posted: Sat, Jul 21, 2012- Overall Experience:
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- Would Return or Recommend?No
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Darrin Furtado from Janesville, California
"Average room, furniture was in need of repair or replacement, windows dirty. Staff was very nice."
Posted: Fri, Jul 20, 2012- Overall Experience:
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- Would Return or Recommend?No
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Teresa Russell from Vancouver, WA
"We enjoyed our stay at the Luxor very much. The staff were very friendly and helpful. The atmosphere was happy and safe. The casino was spacious and the air was fresh. The machines were fun with many people winning. The rooms were all we could hope for and also very spacious and clean. We loved the pool areas with lounges and towels provided and nice piped in music.
We went to many casinos while we were there and compared the hotel most favorably with them all. We had a great time, and our daughter was thrilled.
The only improvements I might suggest would be 1) to have more food options available (other than McDonalds) for late arriving hungry guests and those who wish to stay up late and play 2) the lines were very long for check-in many times, but I guess that's because the hotel offers one of the best deals on The Strip."
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- Would Return or Recommend?Yes
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Marcel from Denver, Colorado
"It was our first time and we liked it."
Posted: Sat, Jul 14, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Emma from Baltimore, Maryland
"This was not my first time here however, I did not enjoy the hotel nearly as much as I did the first time. The constant pressure to buy from tour and show operators and timeshare operators was very annoying. I do not gamble, so I had no interest in spending time in the casinos. I spent so much time just getting into and out of the hotel (because of its size) that it became annoying. There was an issue with the breakfast buffet that was included with my package. The staff refused to assist me with it. "
Posted: Fri, Jul 13, 2012- Overall Experience:
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Tabitha & John from San Antonio, TX
"We had an awesome stay! Luxor has great spacious rooms, close by amenities,
. An overall fun carefree trip, that we needed!"
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- Would Return or Recommend?Yes
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Andrée from Gatineau
"The staff was VERY plaisant to speak with, any information we asked we always had an answer with a beautiful smile. Hôtel's décoration is very original, we did not like thé persons always annoying us for tickets. Yes, we Will recommend it, one thing thé carpet in Our room would need to be changed.
"
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A Recent Traveler
"Booked flight and hotel at Luxor for my 25th bday and it was amazing!!! Could not have found a better deal!!! "
Posted: Sun, Jul 08, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Joe from Portland, OR
"Overall I would return to stay again and recommend to friends, however, the people working at getting you to take a tour in exchange for discounted shows are annoying and obnoxious. This is some sort of time share like deal for condos in the towers. They dress like they are hotel employees but do nothing but try to sign you up for the presentation."
Posted: Thu, Jul 05, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Neshiyqah from Aurora, Co
"The hotel was wonderful as always. I always have enjoyed this hotel."
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- Would Return or Recommend?Yes
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Jeannine Piegols from Midland, MI
"We enjoyed our stay. I would give it an overall score or 4-. The staff was helpful, the maid service was good. The casino is clean. The employees upstairs working in the food court are very polite. They do not have small coffee pots in the room. They could also offer foot massages for tired feet. I would definitely stay here again. Also the gentleman working in the business office (where the lock boxes are) was very helpful -- a very good employee"
Posted: Sat, Jun 30, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Cass from Janesville, WI
"Better lighting in the room."
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- Would Return or Recommend?Yes
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Goldthorpe from Doncaster
"Room dirty , smelled of years of smoke . Air con did not work , mentioned this to the hotel loads of time but did not care one bit . What a joke . All I wanted after coming back from 6 months in Afghan is to treat my wife to a great time."
Posted: Tue, Jun 19, 2012- Overall Experience:
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- Would Return or Recommend?No
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A Recent Traveler
"It was reasonable for the price of the room. Nothing lavish. Decent rooms. It was nice to receive a complimentary buffet for 2. Be aware of the resort fee they charge you upon checking in. It is about 40 bucks."
Posted: Sun, Jun 17, 2012- Overall Experience:
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- Would Return or Recommend?No
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Michael Smith from OkC, Ok
"We had a great time the hotel was clean and nice! No real complaints we were all satisfied the only things i would say we had a slight problem with was the elevator at times and sink in the bathroom other then that nothing was majorly wrong. The staff was always hopefully and the hotel and casino was easy to get around in. I would definitely recommend the Luxor to family and friends to stay at."
Posted: Tue, Jun 12, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Megan from San Francisco, CA
"My stay at the Luxor was a disappointment. I had stayed here once before, in 1997, and wasn't too thrilled with it then but thought I would give it another chance. When I was there before my hotel room had plumbing issues the entire time. this time, the hotel had some issue with checking in and I stood in line for nearly 4 hours. During this time, I missed an expensive show that I had tickets for. I realize that every guest had this same experience so it would be hard to upgrade or offer much in the form of compensation, but they could have replaced the tickets to the show I missed or even offered a discount on a future stay. It was ridiculous. I wasted an entire day just checking in. The beds were not very comfortable. The mattress and pillowds were hard and the sheets were scratchy. For some reason our room was missing chairs that went with the table and the last morning we were the house keeping replaced them. I noticed that the room seemed very rundown. Nothing has changed since I stayed there in the 90's! For the price of this room, I expected more. The entire trip got off to a bad start and left a bad vibe on the rest of the trip. I will stay at the Encore or Bellagio in the future. I am steering clear of all MGM properties as they always seem to have problems."
Posted: Mon, Jun 11, 2012- Overall Experience:
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- Would Return or Recommend?No
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Ginette Hume from St Jean Sur Richelieu, Canada
"When we arrived at the Luxor , there was a mistake in the booking. We were told that our trip reservation was 4 nights instead of 5 nights. The staff member never smiled or said I'm sorry and he gave us a room which was so far from the elevator that it was a real drawback for us. The employee should have been more concern about this situation. At 66 year old we had a hard time to return to our room that was so far from the elevator.nThan on the return flight my husband and I were not even seatted together. I know this is not your fault but we have to mention what happened in order to have better service.nI will not recommand the Luxor anymore to nobody."
Posted: Sat, Jun 09, 2012- Overall Experience:
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- Would Return or Recommend?No
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Diane from Canfield, OHIO
"WE got there and after paying extra for king size beds they did not have. Told us to take Queen for the night & they would change to King non-smoking @ 11am. After going to the desk @ 11:30, 1:00 & 2:50 we were given an upgrade to 2 mini suites. The rooms ( we had booked 2) were nice but had a few problems in that the hot tub did not work, the exhaust fan did not work & the TV in one of the rooms till my husband got it working after waiting 2.5 hrs for Maintenance to not show up until after the fact. I also read there was a resort fee but you need to explain to people the fee is quite expensive. The resort fees for 2 rooms for 7 days were over $240.00. That was wayyyy to high in my opinion."
Posted: Sat, Jun 09, 2012- Overall Experience:
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- Would Return or Recommend?No
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Brad Parker from Firestone, CO
"The hotel has a wonderful charm. The staff was very pleasent enableing our check in to be quite quick. Once we arrived to our room, the reservation had been fulfilled incorrectly. We requested a room with a king size room. We were assigned two queen beds. I made a call from the room to see if we could get what we had reserved. The attendent told us there would be a $5.00 a day charge for a room with a king size bed...really? He stated he could get us into the correct room, so we proceeded back downstairs for new keys. When we finally got back to the front desk, this time not as fast as previoiusly, we were informed the attendent placed us back into another room with queen beds. We were finally able to get the correct room. We left and had our 'Vegas' fun to return to take showers and both my husband and I had to pry the shower door open. My husband is not a small man. The ceiling had over 15 spots of black mold covering the ceiling as well as the bottom of the tile near the base of the tub. The next morning we went down to ask to have the shower recleaned but it was never completed. We mentioned it again at check out and the gal did write it down, but I am not sure if anything would be done to take care of the problem. rnOverall, the hotel room was beautiful, with the exceptions of the bathroom and a few dents in the walls. The hotel carried a ton of charm, just needs to have the carpets cleaned and carpet seams trimmed. "
Posted: Mon, Jun 04, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Douglas Katner from Livingston, Montana
"Upon check in the agent was very hospitable and helpful. With the price I paid for this room, I was extremely dissappointed. Very dated! Old features, old carpet, old bathroom. Wallpaper peeling from walls. I mean come on! You charge me this much for a room that's lower quality than the Ramada Inn up the street. People working at the Luxor were extremely friendly. No issue there. But, the quality of the property? Inexcusable."
Posted: Tue, May 29, 2012- Overall Experience:
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- Would Return or Recommend?No
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Mark from Murrieta, CA
"Our overall experience was great! We stayed in the pyramid tower and our room was very clean. Everything was in working condition. The staff was friendly as well as the staff in some of the restaurants/cafes we ate at in the casino. The only thing that was a bit bothersome was that the elevators in the pyramind tower were a bit slow. We would have no problem staying here again."
Posted: Mon, May 14, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Kelly from Omaha, NE
"Trying to check in to our hotel, the front desk told us we did not have a reservation. They asked multiple times if it was under a different name.. I don't know how many times it took for them to realize we were sure which name it was under.. our names had not changed! We wasted nearly 20 minutes before FINALLY the receptionist called the travel agency to find out they did not send our reservation information. She did not offer to get a manager involved, communicated to us what the problem may be, or really show any concern for our huge inconvenience. If we had not already paid for the trip I would left right then and went to a different hotel. Although the hotel blames the entire error on the agency, they did not offer us ANYTHING for our inconvenience... not a free meal, or night, or anything! So all said and done, we wasted about 45min at the front desk before we finally went to our dirty room. Costumer service is not a priority at this hotel."
Posted: Mon, May 14, 2012- Overall Experience:
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- Would Return or Recommend?No
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Jeff from Tampa, FL
"I remember the hotel being a lot better a couple of years ago. They now sneak in a $20 resort fee, which covers faxing and boarding pass printing (any other hotel covers this for free). They also have high pressure sales people interrupting you at every turn. I don't know if they're trying to cover expenses for a lot of the construction that's currently going on in the hotel...but the customers definitely pay the price for it, pun intended. Next trip to Vegas, my group is definitely staying elsewhere."
Posted: Mon, May 14, 2012- Overall Experience:
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- Would Return or Recommend?No
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A Recent Traveler
"fair"
Posted: Wed, May 09, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Jessica from Vancouver, Wa
"From the moment we checked in we were exposed to terrible customer service. Every individual that worked there was not helpful. One night we had forgotten our key in our room so we waited 15 minutes to catch an elevator down to customer service. We waited so long because the entire time we were there 2 elevators were broken along with everything else in the hotel. After finally getting to the customer service desk we were ignored for about 5 minutes while two ladies chatted. Then we were told they could find us in the system and that there was no record of us ever checking into the hotel. We asked the lady if she could go up to the room and see for herself that all our belongings were in the room. She replied ' no Im not going to go all the way up there. ' I was shocked! Finally, all of the sudden they were able to find us in the system. So after waiting an hour downstairs we were able to return to our room. At 3am we were woken up by the fire alarm beeping due to low battery. I called the front desk and left a message. I untwisted the alarm from the wall. Then next day while we were at breakfast someone came into our room while the privacy sign was up and left us a rude note saying we are not aloud to touch the alarm. When we went to the pool we asked where the towels were and the lady working at the pool replied 'Read the Sing! They are around the corner! Is it hard to read?' We were yet again shocked at how terrible the customer service is! Everything was broken, everyone was rude and on top of having a terrible flight and our tickets were scheduled on the wrong day so we did not get to experience any activites that we had planned on doing. We will never ever stay here again!!!!!!! I definitely would reccomend this hotel to anyone of my friends or family. Our entire trip was a huge waist of time, money and energy."
Posted: Wed, May 09, 2012- Overall Experience:
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- Would Return or Recommend?No
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A Recent Traveler
"Second night in hotel, found bed bugs in our room, on both beds. Manager moved us to a new room, whcih had food crumbs and toenail clippings on the floor, so we asked for another room. The hotel manager refused to launder our clothes ( from the bed bug room ) until an exterminator confirmed there were actually bed bugs in the room. I saw them, I know they were there. Once confirmed, hotel did launder all our clothes. Also, there were 'time share' vultures all over the hotel and casino, we could not walk through withouth being assaulted by these parasites. I did not go to Las Vegas to be harassed by these people every single day, every single time we walked through the building. We were not assaulted in any of the other casinos. Stay away, there are a lot better places to stay in Vegas."
Posted: Tue, May 08, 2012- Overall Experience:
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- Would Return or Recommend?No
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Carlos from San Antonio, Texas
"We were very excited about going to a new hotel,last time we went to the Riviera and had a awesome time, this time we thought this amazing hotel and casino be different, well it was, the staff members are rude,attitude and since we are seniors we thought it might be more sympathy to older people.....Coming all the way from Texas and expecting this sure was a mistake anyway we had a wonderful time in all the places we went, but this hotel for us was not what we expect it. We pay extra $80.00 dollars and nothing in return, Nothing,Nada,Zip,Zero....we ask for more information and they (at the desk) and very rude people,we had to ask a regular worker there and he was very nice and sweet to us...the hotel needs to be more caring,less attitude and more respectuf to seniors,in fact to everybody!"
Posted: Sun, May 06, 2012- Overall Experience:
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- Would Return or Recommend?No
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Denise from Lees Summit, MO
"We traveled this past weekend for a 3 night stay. Once we checked in and were given several drink vouchers, we attempted to use the drink vouchers however only select places accept them (this is not noted on voucher) . So we had to pay which is fine except that it was cash only. We weren't able to charge to our rooms either because the system was down. They weren't willing to call front desk to verify that we had credit cards on our accounts. So cash was all they would accept. We head to the pool only to be told we can't take our drinks with us....really? So we need to get more drinks at pool. Also not accepting vouchers or cc or charge to room due to above mentioned issue. So back to our rooms for more cash. Also they advertise 3 pools however only open one, two on the weekend but you have to pay to use the second pool. Yesterady they did allow you to use the second pool without paying but you couldn't use the loungers on that side. When we complained they initially said oh well but did eventually comp us $40 a room. When we attempted to use said comp...systems were down and more unwillingness to charge to room due to not wanting to call to verify with front desk. This went on for two days. We did finally get a nice lady at the Pyramid Cafe to allow us to charge our breakfast to our room. Air conditioning not very effective in our second floor room. Bathroom light automatically turned the very noisey fan on as well....for as long as light was on, fan was on. We went with a group of 6 total. The show that came with our package (we picked Zumanity) was a fun show however our booking agent did not book us as a group so we were scattered. they also mispelled one person name so it took forever to get our tickets to the show. Lots of waiting done on this trip. The food at Buffet was edible however there were only a few selections for the $20 price (better selections/food at Golden Corral!). Checking out: they charged two of the three room the $20 resort fee per day but not the third and had no explanation as to why. Overall I'd give this hotel in general 1.5 stars.....I would definately choose a different hotel next time. Entire group was very disappointed."
Posted: Wed, May 02, 2012- Overall Experience:
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- Would Return or Recommend?No
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Catherine from San Dieot, Ca
"We stayed in the tower room and it was nice. Clean, comfortable bed. Spacious bathroom with separate tub and shower. The pool area was great too. "
Posted: Sun, Apr 29, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Yonathan from NJ
"It was better than expected!! but staff left me confused on weather or not they beleived I paid for my trip---attitude was horrible!!"
Posted: Thu, Apr 26, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Elizabeth Hart from Claremont, MN
"I have to say that I was less than pleased with my check in/customer service experience. We had a reservation for a Pyramid Deluxe room, and were told that we were being upgraded by the rep that checked us in! Well this was no upgrade she put us way out in the West Tower, and was so worried about talking to and giving her friend free stuff that so rudely came to counter during our check in, that she was less than concerned with making sure we were alight and had what we needed. She pushed us along as fast as she could to making 'chatting' with her friend top priority. When our concerns were finally voiced we were told that there was nothing they could do. This was my first visit to Las Vegas and my 30th birthday, I was very disappointed when my room was not what we registered for."
Posted: Wed, Apr 25, 2012- Overall Experience:
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- Would Return or Recommend?No
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Abigail from Tyner, NC
"This is the second time I have stayed here and really enjoyed it. The rooms are clean, sizable and neat. Great location and great clubs inside the luxor. Would recommend to anyone. Great gym and pool as well."
Posted: Tue, Apr 24, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Lourdes M Perez from Chicago, Illinois
"From the moment we walked it to the moment we left we were never greeted with a smile or asked how our stay was. The few restaurants they have provide a lousy service and food. Very disappointed! My first time in Vegas and at this hotel left me with a terrible taste in my mouth. I will make sure to share my experience with as many people as possible this by far has been the worst place I have stayed at, never again."
Posted: Wed, Apr 18, 2012- Overall Experience:
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- Would Return or Recommend?No
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Cheryl S. from Milwaukie, Oregon
"We stayed for 3 nights and found it to be very nice. We stayed in the East tower and the room was fine but maybe a bit outdated, the bed was very comfortable! We only stood in the check in line maybe 10 minutes and was treated very friendly. I wish there were a few more places to eat that was affordable. If you catch the bus you have to walk which the weather wasn't great for us, cold and windy which was crazy for April. The slots are VERY tight but found that in most hotels along the strip. It was a pleasant stay all in all."
Posted: Mon, Apr 16, 2012- Overall Experience:
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A Recent Traveler
"From the reviews, I had low expectation for the hotel. However, it turned out better than expected. Good value for your $$. Will stay again if on same budget. Hotel was clean, bed is comfortable, and exceeded my expectation. I was not charged the $20/night resort fee. I did overhear other guests were charged this fee when I was in line to check in, but I did not get the same spew, and thought I would get it when I check out. But nothing. They said no additional charge. It was all paid. "
Posted: Fri, Apr 13, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Renato from Reno, NV
"its a disaster"
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- Would Return or Recommend?No
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Jennifer Anderson from Surrey, British Columbia
"I agree with the above comments about the smell in the casino. It would be nice to sit and gamble without having to inhale cigarette/cigar smoke. I had to move several times. I definitely was disappointed about not having WiFi in the rooms. For us, it would have been a deal-breaker had we known in advance. The only other really disappointing thing was being approached by time-share people while we were trying to check in - very annoying!!!"
Posted: Wed, Apr 11, 2012- Overall Experience:
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Brittany from Vancouver, Washington
"'This was mine and my husbands first trip to Vegas. We stayed 4 nights on a smoking floor(7th). I had orginally booked the trip and requested a double bed room, since it was cheaper, we were delighted when they let us have a Deluxe King instead. The elevator situation is ridiculous, we were told we could only use 1 elevator, 4B to get to our room(clear on the other side of the hotel from the elevator) but after exploring we found a more convienient elevator closer to our room.(Why didnt they just tell us that in the first place?) The couple that went with us, did not get their free drink coupons, and the staff refused to give them to them after asking about them at the front desk. For an extra resort fee per day they need to offer a shuttle service to and from the airport. Also, it was like pulling teeth to get the casino servers to bring a free drink while playin slots or table games! After 4 days of gambling in their casino, I got 2 drinks for free while playing. We had the MORE buffet on easter sunday(which we didnt know we would be charged more for) and the selection was horrible, and some of the food was not kept as hot as it should have been. Though I would not likely come back here, the Rooms were very comfortable and clean and the price is reasonable for people on a budget."
Posted: Tue, Apr 10, 2012- Overall Experience:
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Angela Johnson from Detroit, Michigan
"It was GREAT!!!! The hotel was beautiful and when we checked in they actually upgraded our rooms free of charge so we could be on the same floor and tower as my sister. everyone was so friendly and helpful. while there we also saw the Chris Angell and Carrot Top shows......They wer FANTASTIC!!!!! We will be staying there again."
Posted: Tue, Apr 10, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Nadia from Pico Rivera, Ca
"First hen I arrived at the hotel they did not have my reservation, second my room was by the LAX club so at night you could hear the music in my room all night till the club was over. Third I parked my car valet I was about to give the guy a tip when he asked me' Where is my tip' I was just amazed at how rude that was other than that the Hotel was okay I would not stay there again."
Posted: Tue, Apr 10, 2012- Overall Experience:
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- Would Return or Recommend?No
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A Recent Traveler
"From the time of arrival to check in, in the VERY LONG line to the giving of a room that was less that what we had booked in advance. Not knowing that they had given us the wrong room we walked all the way to the room which may I add is not just a little jaunt. There is only one elevator that you can take and you walk the whole perimeter of the hotel since the rooms are on the outer parts of the per amid. There was no true apology. They acted as if it was a normal course of action. We stayed for 4 nights and nothing to tell your friends about."
Posted: Sun, Apr 08, 2012- Overall Experience:
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- Would Return or Recommend?No
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Joel from Williamsburg, VA
"hotel has no WiFi capability. Take a laptop if you need access. Rooms were small with no information about the hotel, I could not even get a TV channel guide delivered"
Posted: Fri, Apr 06, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Carrie Haberman from Brooklyn, WI
"My stay at the hotel was wonderful, I loved Vegas and had an excellent time. The only wish I had for the hotel was to have more ventilation in the Casino as the thickness of the smoke did become difficult for me and I'm only 34. Thank you for a great weekend away with my mom and best friend!!!!"
Posted: Tue, Apr 03, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Ashok Malhotra from Winnipeg, Manitoba
"The place smells! They pretend to offer free drinks but decline certain drinks; they should state that up front. They refuse and walk away. Manager says he's helpless, only the bar decides what they will serve! 3 people booked but it only came with free coupons for 2!"
Posted: Fri, Mar 30, 2012- Overall Experience:
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- Would Return or Recommend?No
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Louise from Canada
"We stayed for five nights. Though the mandatory resort fee seems to be a money grab, the prices seemed to be reasonable. We had asked for a room close to the elevators, and we were provided with one. Our room in the pyramid provided a view of the pool area. We found the MORE buffet to have a nice variety of food choices. We would recommend to family and friends. Though the casino machines didn't pay out as much as we had hoped, we thoroughly enjoyed our stay!"
Posted: Tue, Mar 27, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Torsha Wright from Saint Louis, Mo
"Tower Deluxe - Two Queen Beds My stay was a very nice stay."
Posted: Tue, Mar 27, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"Had a great time!"
Posted: Sun, Mar 25, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"The staff at the Luxor will try to promote so many things and when you say no they will keep bugging you. Then when you have lots of things wrong with your room they wont even move you so you have to wait hours for the bathroom to be fixed. So you have to go to the restrooms downstairs in the lobby to go. Then if you go on a tour they the staff will give you the wrong information. So never listen to the staff only the booking agent that you go with."
Posted: Fri, Mar 23, 2012- Overall Experience:
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- Would Return or Recommend?No
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A Recent Traveler
"i had an amazing time at this place"
Posted: Fri, Mar 23, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Armand Hamberlin from Rockford, IL
"The hotel itself was not terrible. I thought the room and bathroom was a little cramped and outdated. The resort fee was reasonable, but they have no wireless internet so the only way to take advantage of that is to bring a laptop and hard wire into your room. Lots to do in the casino, the staff was extremely friendly. For a hotel on the strip I was expecting a bit more. I think it was worth it for the price we got, but do not overpay for this casino."
Posted: Thu, Mar 22, 2012- Overall Experience:
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- Would Return or Recommend?No
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Chris from Schenectady, NY
"We did not like the huge impersonal hotels, cant stand cigarette smoke in every casino that is a must to walk through to get anywhere and Vegas nickels and dimes you to death! The only enjoyables- the figurine show at the Forum in Caesers Place, Zumanity show, helicopter ride at night, Bellagio fountains to music show- and Fremont Street. Glad we only were there for 2 days!"
Posted: Tue, Mar 20, 2012- Overall Experience:
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- Would Return or Recommend?No
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Makinen from Sterling Heights, MI
"Stayed in the West Tower. Simple room, nothing special - very clean, rooms were pretty and we had a nice view. Rooms weren't very sound proof - could hear everything in the hallways. Needed white noice - like a fan in the bathroom to drown out noises. Pyriamid Cafe was delicious and Tender was unbelievable!"
Posted: Tue, Mar 20, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Katie Metzger from Las Vegas, NV
"Would never stay at this hotel again! It was SO dirty, the carpets were stained, the shower had mold, and behind the curtains there was at least 2 inches of dirt! I would not walk in the room without my shoes on. The hallways were marked up and filthy as well. When I asked the girl at the front desk the best way to get to our room from the self parking garage her response was, 'the garage is not on the map.' So I guess since the garage is not printed on the map we were given she could not help us! "
Posted: Tue, Mar 20, 2012- Overall Experience:
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- Would Return or Recommend?No
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Ashley Mui from Lombard, IL
"This was mine and my moms second trip to Vegas, and we decided to stay at the Luxor Hotel. Everything was great, the staff during check-in were so helpful, and asked us what our preference of view was. The room was your average hotel room and great for the price. Everything worked perfectly fine and we had no problems. Overall, we had amazing trip and everything went great."
Posted: Sat, Mar 17, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Peter Trost from Boulder, CO
"I stayed here last year for an annual meeting, and was impressed enough to try it again this year. It was a substantially better stay this time than last, and your staff really went out of their way to make sure that I was happy during my stay. I have already recommended the hotel to others in my group, and I expect more of them to stay here next year rather than other nearby far more expensive alternatives."
Posted: Mon, Mar 12, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Jean Hagood from Austin, Texas
"I had a nice stay. Overall the hotel was fine.The staff could have been friendlier."
Posted: Mon, Mar 12, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Brenda Roberge from Ancaster, Ontario
"Our checkin was very slow, but The Luxor sure made up for it by providing us with an absolutely magnificent suite to die for. This suite was an apartment. It had two bedrooms, a dining room and a huge bar, not to mention two bathrooms. All we booked was a two queen room. The people were unbelievably friendly. I feel bad...we had such a great time, we missed our flight home.....we rushed out of the room without even tipping the wonderful hotel staff that cleaned our room nightly.....she was always smiling and when the weather was less than favorable, she warned us to take our sweaters....the concieage helped us by contacting the airline who could not be nicer. I have nothing but the most gratitude for the American people in general. Thank you so much for making my holiday superb....."
Posted: Sat, Mar 10, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Richard Godley from Valrico, Florida
"Other than a 3 hour flight delay out of Denver due to high winds in las vegas the trip was good. I asked for an upgrade to a tower room and they gave me an upgrade at no cost. I have stayed here before with similar results. The hotel staff is excellent. I went to the front desk to have my boarding passes printed on my return flight with no problem. Their is ongoing cosmetic upgrading of the hotel which didn't affect anything. Didn't win any money however!"
Posted: Sat, Mar 10, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Kerry from Clarksville, IN
"I recieved an upgrade to a spa suite, which the spa and spa jets weren't working. My bathroom had a hole in the wall. There was no coffee maker or refrigator. The staff wasn't friendly or helpful just made me feel like a business transaction and not a person. When I walked to other hotels their staff was very helpful and friendly. I would be happy to spend my money there than the LUXOR!!!! Plus the breakfast buffet was way over price for what they call food. The .99 cent menu at McDonalds is much better than their breakfast and that's not saying much. When they asked my opinion on the breakfast I told them and the staff memeber argued with me for not liking their food. My biscuit was so hard I could barley cut it with my knife. I paid $16 for some fruit and a crosiant now that's money well spent because everything else was hard, old, or burnt."
Posted: Sat, Mar 10, 2012- Overall Experience:
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Kimberly Van Dyke from Almont, MI
"The hotel is beautiful. The rooms were comfotable - it would have been nice to have a coffee maker and a small refrige in the room. Luxor is definately in the business to make money. Other than the room everything else cost bucks. They charge a resort fee $15.00 per person per day. The bed was extremely comfortable and the noise level was min to none. Staff was extremely helpful - watch out for the free show guys, nothing is for free in vegas. They want you to go to a 2 hr presentation to sell you a timeshare(of coarse they say it is not) in exchange for a free show for two. We tried to have a frugal Vegas - not possible. You get what you pay for. Would I return to the Luxor again, probably not ( only because I would want to try something different), yes I would reccommend it to friends."
Posted: Fri, Mar 09, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Jenna from Warrenville, Il
"I loved the over all trip to Vegas. Our room was great. Although we werent in it much. The room was super clean and the beds extra comfortable! The hotel had a lot to do. I went to the Cathouse and that was really nice and had great music. The food court is convient as well."
Posted: Tue, Mar 06, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Charlie Hepker from Palos Verdes Estates, CA
"Was told I was getting a upgrade in tower. Put on 5th floor level of parking canopy. East wing is a long hall from entrance. I asked for a room close to elevator this was not."
Posted: Tue, Mar 06, 2012- Overall Experience:
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- Would Return or Recommend?No
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Bradley Karl from Maplewood, MN
"Best trip in years. The staff was very concerned that we had a good stay, the romm was incredible, and the whole experience was excellant. I would return with this room and package anytime without concerns.. They upgraded us to a junior suite for $35.00 per night and it was worth evry penny. Food was great, staff was great, and all the imenities were awesome. "
Posted: Mon, Mar 05, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Charles from San Marcos, Tx
"Stayed 3 nights at this hotel and I can say as others has,it is very dated and showing its age. Check in was very fast, but we found out that the spa in our room (as well all spa rooms) were shut off until the county can make a inspection, (no reason given for the inspection). So to make things right they gave us $35 dollar food comp, which was a nice jester except the room cost us an extra $40 a day over a room with out a spa. After allot more hagling with the front desk, we ended up getting another $50 comp, which still did not cover the extra cost of the spa. Once we got to our room, we discovered as others have mentioned, the rooms are very dated. The carpet was dirty and worn and coming apart in some areas. wall paper was falling off the walls, and we had to request new linens because the ones on the bed were used (they claim they change everyday but there was hair on the pillows and sheets). The buffet, 'More' was a joke, the food tasted like it was cooked days ago and very little selection. The one place in the hotel that I highly recommend is 'Rice & Company'. The food was excellent and the staff was very friendly and on a Vegas scale the prices were very reasonable and a great atmosphere. Chris Angels show 'Believe' was very good and worth money, but get your tickets early as we did or you will stand in line for an hour or better as some people we met did. If you want a place to go gamble and stay on the cheap, then this hotel is good place to go, but if your having a romantic trip with your wife then go to one of the other casinoes. One last place I want to warn people about, 'Emerils New Orleans Fish house', the service was very bad, the food was not much better. I have eaten at Emerils in Mississippi and in New Orleans and the food was great and I expected the one here to be the same, but it was not worth the $167 we spent."
Posted: Sun, Mar 04, 2012- Overall Experience:
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- Would Return or Recommend?No
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Sandra Carlton from Waco, Texas
"we was at las vegas for my husband 76 birthday they up grade our room .the staff was so wonderfull to us our maid was the best she allways clean our room so great and may sure we every thing we needed .the gamming their was good . we have stay at alot of hotels in vegas i will not stay anywhere except their from now on .thankyou luxor for a great five nights."
Posted: Sat, Mar 03, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Daytoi from Taylor, MI
"I stayed at the Luxor Hotel & Casino of Las Vegas. I had the pyramid deluxe room, and my friend how a suite in the tower. Both rooms were very nice and clean, the view sucks though because the hotel is surrounded by taller hotels. We had no problems with checking in. I enjoyed my stay."
Posted: Fri, Mar 02, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Carolyn Hanel from LAFAYETTE HILL, PA
"Great. We changed to a smoking room when we arrived, and the front desk clerk was extremely helpful. The room was very nice (two waste baskets would be an improvement) and the housekeeping was excellent. The food was also good. Suggest that the newspaper be delivered to the room rather than have to go to the mart every morning. Also a Channel Guide for the TV, as the one on the remote did not work and there was nothing provided in the room."
Posted: Thu, Mar 01, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Cory Jensen from Bronx, Ny
"There were two things we were upset about one being the jets in hot tub not working,that's what we looked forward to having, an two the tv you could not control for the the hole stay an wood not change channels an wood turn off on it's own."
Posted: Thu, Mar 01, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Patricia Page from Scurry, Texas
"the trip was great, we had a few hidden cost that we did not expect, that should have been brought up. we check into the hotel and both rooms had a 54 dollar added to each rooms. the airline was a very old plane an the room inside as compact. did not like the airlines. the baggage charges was not what was told. their was several charges one say one thing then an other charge another . but we did enjoy the trip just these charges should have been brought up"
Posted: Wed, Feb 29, 2012- Overall Experience:
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- Would Return or Recommend?No
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Kayla from IL
"Hotel was nicer then I expected. We stayed in a pyramid deluxe room. Bed was comfortable, room was modern. Buffet was horrible at breakfast. Serisouly not worht the money. Pay more and go to the cafe!"
Posted: Tue, Feb 28, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Kristy Lawton from Dallas, TX
"It was super Fantastic!!!!"
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Pedro Santana from Atlantic CIty, NJ
"Place was horrible. The smoke is horrible. I felt like I could not breathe. Also no freaking WIFI and they have the nerve of charging you some resort fee that supposedly is for WIFI. Sucks!"
Posted: Mon, Feb 27, 2012- Overall Experience:
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"Luxor looks cool outside but boring inside. It is too far away from Bellagio and Cesar Palace and other fun places. I got a low room rate at $40. But resort fees $18 add up. But the way, there is no free breakfast, no free wifi inside the room. I will not stay in Luxor though it is a good experience.
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"A very nice spacious, clean room.
Staff were friendly when checking in and out and using the bars.
We didn't get our $25 off that we were promised when we ate in a selected restaurant in the hotel. But we did get a free drink which was nice.
I was annoyed that after buying an alcoholic slushy to enjoy by the pool that we were not allowed to take it in to the pool area. The pool area was nice but the sun beds were worn and broken and the pool was cold.
However it was a pleasant stay and I would stay again as it was a good location on the strip at a good price (until you add the resort fee.)"
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"BEWARE BED BUGS!
I took my mom to this hotel because she loved criss angel and the pyramid deal. But i awoke with bites on my left and right arms. We reported it, they claim they investigated this, and their report came back negative. It was this that ruined my expirence. Hotel also looks a bit dated, but they are trying."
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"Very impressed with the quality and service at the Luxor. The staff was attentive and friendly and the facility was immaculate. The architectural design and decor was amazing. I would highly recommend this hotel and would stay again."
Posted: Fri, Aug 17, 2012- Overall Experience:
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"I booked my trip for 5 days with all of my family so a group of 5. We were given rooms that were so far apart that we had to call each other before meeting up.
The more buffet at luxor is awfull and we pretty much tried to avoid spending anytime at the hotel for food or casino ! Mandaley bay right next door could and should have been our best choice in comparison to the price.
If you plan to stay at the luxor, expect to not like the distance from other good hotels on the strip, bad customer service. Only go there if its the cheapest hotel on the strip by more than $300 on your overall cost.
shortly we regret it."
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"The hotel was adequate. The staff was so nice! Our non-smoking room stunk of cigarette smoke, but the cleaning staff worked quickly to alleviate the stink. The bed was amazing! I slept like a baby. The room was clean and large. I didn't like the location. It was far from the more active, lively areas of the strip. Compared to many hotels, this hotel is average when it comes to the nightlife. The bars are kinda lame. "
Posted: Mon, May 28, 2012- Overall Experience:
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"Asked for and got an upgrade to a tower room for no extra charge. Room was at the end of a hall on the 2nd floor. Very quiet and comfortable. Weather was a little chilly for us Floridians. Highs were in the 50's. Met some old friends from up North and had a great time. Have stayed here at least 4 other times. Hotel needs some upgrades, however the are working on that. Would go back again given the chance."
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"The entire Casino/hotel needs to be refreshed. The whole place smells like smoke, as a non smoker I hate that. Get BETTER ventilation! I understand how this works but our room was a long walk from the Elevator because it was on the opposite corner of the hotel. There are four Elevators that go to different floors. We just had a bad draw, but either way it was a longer walk from the top of our Elevator around to our room than from the Elevator/lobby over. Our room, clean for the most part. The bed by the window was HORRIBLE. Wife and I laid down and it was a giant taco. Wore out, old, cheap, call it what you like but no way I can sleep on a bed that sucks you in and you almost lay on top of each other. The other bed was okay, not great but acceptable. I have been on FAR superior beds at cheaper hotels. Air conditioning could be cooler. It kept the room cool if you closed the curtains but it wouldn't freeze it out like I prefer in Vegas. I doubt it would stay cool in the middle of summer. We stayed in late March/Early April and it managed. Towels stunk, smelled like they were burnt. All of them were this way, they were also wore out, not soft, and felt old and used. Bed linens were nice, carpet was fine. Paint and bubble ceiling needs updated. There were some stains on the walls that looks like something was splattered. . Bathroom was clean. The Halls in the place were filthy. Food, cans, random objects. Yes part of this is from sloppy (pigs) of guests but it is still the hotels responsibility to keep the commons areas clean. A tray of room service sat in the hallway outside our door (another guest) for at least 36 hours. That is disgusting. Front desk staff was friendly for checkin and when we called (wake up calls). At checkout they didn't ask about the stay, they acted like they didn't care and while our checkout was at 4:00 in the morning there were 4 people standing there doing nothing but talking. The lone check out line was in use so we walked to the check in line because we had a plane to catch. The guy told us we would have to wait. So 1 guy is working and 3 are doing nothing but we still have to wait. Not how it should happen. Help the guest out. Overall the location is the reason to stay here. This casino/hotel has become dated, stinks like smoke, needs cleaning in common areas and really they need to drop some money and remodel. IT is fine for a solid on strip location. "
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"Hotel was nice but for a senior you need to stay close to elevator, the walk from elevator to roomwas to long."
Posted: Mon, Mar 12, 2012- Overall Experience:
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"The Rooms were not 5 Star but durable. My problem were the extra fees of 15.00 a day for Wi-Fi and it wasn't wireless. So I was force to pay fees for something I couldn't use my tablet is wireless???? please update"
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It was a nice hotel.I would suggest if I go back to get a floor closer to the main floor.The 23rd floor was quite distance of walking for a senior.The staff was
so nice.."
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"Overall I have to say my stay at the Luxor was very enjoyable. Its very clean, the rooms are very comfortable, they always seem to have different things going on there. I've stayed there before but this time there were a few changes. This time around they had the Criss Angel show, the Bodies exhibit, the Titanic exhibit, and I believe a few other things going on.
Whats really great about the Luxor is the location. Your right on the strip first off, and you can also go right into Mandalay Bay through the Mandalay Bay Shoppes, and also have easy access to Excalibur through an escalator-like walkway, all from within the Luxor. This is very convenient. If you want to step into something different its not really too far off. You then have the Mandalay Bay restaurants and the food court at Excalibur, which I found to be a bit better than what I found within the Luxor. That was a really great move, its almost like having 3 hotels in 1.
While some of the other hotel/casinos on the strip offer a bit more as far as things to see, free shows, and size, the simplicity and price of the Luxor was nice. I like the ambiance and Its one of the most inexpensive hotel/casinos; you definitely get your moneys worth.
My only complaint would be the staff. Their not very friendly or helpful at all, and I found many of them to have a bit of an attitude problem. I also had some problems with transactions I never made but one of the managers quickly took care of it.
Overall the poor customer service and attention of the staff would be my only complaint, but at least the bright side is that they do have efficient managers.
If I could do it all again I would still pick the Luxor. The location, the room comfort, the way it connects to Mandalay Bay and Excalibur, the cleanliness and the price definitely won me over."
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"Bookit. com I requested a King size bed but was given double beds told it was only if available, three days there not available. Charged Luxury tax fee on top of all costs already paid up front :another sticker shock. Could hear people next door through out the nights we stayed.
Not my best visit to Las Vegas"
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"Horrible experience! Staff was rude and even security guard asked for tip just to give directions to elevator. Room service left carts removed from room with rotting food in hallways for more than 48 hours. The timeshare hounds were allowed to pester us constantly. So we were not allowed our rest an relaxation time that we paid for. We were approached at least 25 times per day within the hotel alone not to mention 100 approaches outside of the hotel."
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"If you stay here, ask for a room near the elevator, very, very, Important. room was dirty, and had a really bad smell when we arrived. would not stay at this Hotel again."
Posted: Sun, Feb 05, 2012- Overall Experience:
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"I booked this room for my parents as a surprise...only to give them two for the price of one (at their expense!). They were expecting a fully paid for room, but they were required to pay a $16 fee for THEIR 'convenience'.....a local paper (not even delivered to their room) and the ability to make local calls (to WHO, I wonder?). I'm dissapointed in the hotel."
Posted: Tue, Jan 31, 2012- Overall Experience:
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"The bathroom shower was stopped up and caused the entire room to smell bad. Also, there were hidden hotel fees of $15 a day that weren't disclosed until we got there."
Posted: Sun, Jan 29, 2012- Overall Experience:
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"We were very happy with the hotel. The front desk was very efficient and the room very clean."
Posted: Sat, Jan 28, 2012- Overall Experience:
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"hotel was clean and nice, very surprised there is no WIFI avilable, i understand there is ethernet internet access but alot nicer to use WIF
Would of been nice to have a fridge in the room
all and all stay was very nice"
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"Bookit .com was great. It was the first time I used Bookit.com and I will use it again. The Luxor Hotel & Casino was excellent. Great value for the money! It is not the Venetian, but it is not $300 a night. The staff was efficient, helpful and friendly. The only mistake I make on this trip, which had nothing to do with the Luxor or Bookit.com is flying Spirit. I thought I booked a ticket on Spirit, for $70.00. When I got to the airport, I was unaware I had to pay for my seat $15.00, my carry on bag $70, since it was 1/2' larger than the box they have to measure. Bottom line, The ticket $70 ticket actually cost $140. Next time I will make these type reservations throught Bookit.com. Their price, through Delta, at the time I made all my reservations was much less or actually $127 flying first class. I do not know if Spirit charges to use their lavatory while we were in the air. Pesonally, I was araid to ask to use their facilities. Hope this helps others. Bill"
Posted: Thu, Jan 26, 2012- Overall Experience:
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"My stay included a FREE Buffet per day for up to two guests. They did not give me any coupons for this offer, always said they would be discounted at final check out. Finally, I have been charged buffet fees and I am trying to get a refund. But this causes me a lot of loosing time with the unfriendly hotel staff. The problem started at check in desk mix up. Also the cleanliness is poor. Ice box stayed for days with melted ice."
Posted: Thu, Jan 26, 2012- Overall Experience:
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"First of all, was charged a $50 resort fee or something like that. WE thought we had paid in full prior to arrival. Had special needs for my husband - a refrigerator to store his diabetic medicine in. They charged me for that which has never happened - always has been free. It was suppose to be in our room and I had to call the operator when we got to our room and let them know we needed a frig. I argued with the operator who told me it was a $25.00 charge per day because people ABUSE the request. MY HUSBAND IS DIABETIC. I offered to show her the insulin. They still charged us which was infuriating. It took a couple of hours or more to get the frig. Other than that it was okay hotel.
Also we were suppose to get two free buffets - had to argue for that as well.
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"Great stay-very easy access"
Posted: Mon, Jan 23, 2012- Overall Experience:
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"Very enjoyable experience . Efficient staff.Excellent buffet ( Worth taking breakfast, lunch and dinner special at $32.00 per person).
Thanks"
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"the hotel is nice but they gave us very low floor and we asked for much higher floor with a view, we didnt get it, and they said because they didnt get paid from you till after we were there 2 nights, they maid me call them everyday and make sure they got paid by you, its horrible experiance."
Posted: Wed, Jan 11, 2012- Overall Experience:
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"I have stayed at the Luxor hotel multiple times, this time I really saw some things that I didnt like. The bed skirt on the bed was dirty their was dust on the head board that suggest that the room had not been completley cleaned and the matress was lumpy. I tripped several times in tounte to my room due to the carpet in the halls were coming up and my heels got caught in the carpet b/c the carpet was starting to come up off the floor. "
Posted: Tue, Jan 10, 2012- Overall Experience:
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"We were checked into an occupied room. The staff was not sorry for the error or helpful in the process of getting us into a clean room. They switched us to not as nice of a room. We were interrupted by maintenance changing out the hair drier for over an hour. Staff complained often and appeared as if they hated their jobs. Next trip to Vegas we will choose a different hotel to stay in."
Posted: Mon, Jan 09, 2012- Overall Experience:
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"The Luxor is a beautiful place. The room was clean but the air not working properly. The $32 buffet was a joke, same small selection of food for lunch and dinner. I played slots with 3 friends in the same area for over 2 hours and a waitress came by on one occasion to offer drinks. No comp coffee in the mornings. The super or Mega Hotel/Resorts are nice to look at but they sure lack in Quality. I plan to go again but not to the Luxor."
Posted: Mon, Jan 09, 2012- Overall Experience:
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"we had a realy great time.it was my wifes first trip to las vagas.hotel was great."
Posted: Tue, Jan 03, 2012- Overall Experience:
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"We stayed at the Luxor Hotel thinking that it was one of the nicer hotels in Las Vegas, boy were we wrong. It was filthy, and the food was terrible. there was mold on the ceiling in our bathroom, the sink was plugged up and backed up smelling like a sewer. the floors were not vacuumed. the hallways were not clean. We complained at the desk twice and nothing was done. they obviously do not take pride in their hotel. I would not reccommend this dump to anyone!!!!"
Posted: Mon, Jan 02, 2012- Overall Experience:
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"We got there late, so I assumed that the check in would be short.We waited in line an hour and twenty minutes and finally got to our room after midnight. No apologies or sorries. We got a room that didn't even have a coffee pot. My sister, who checked in right behind us, got a suite that I would die for. I was disappointed in the quality of service and the 'we don't care' attitude."
Posted: Sun, Jan 01, 2012- Overall Experience:
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"Great holiday vacatin to Vegas. We were there 12/26-12/30. Best part: Upgrade on accomodations from Pyramid Deluxe to TOWER deluxe. We booked in September and were given a special of two free buffests each day. at no cost, great deal. I also heard other say they could purchase a full-day pass to eat all day at a reasonalbe cost, much more economical than individual meals. . Gambling, no big payouts, just able to play--entertain. Breakfast, very good, lunch, not so great. Pyramind cafe=very good. Titantic-intreresting, but maybe a little better discount for Luxor residents. Overall, the trip was fun and the accomodations were excellent for the price. Biggest obstacle very bery long lines for check-in, show tickets, and food--1 to 2 hours. We know this is the busiest time of year, but Luxor should consider hiring more part-time people for this week. There seem to available stations, with not personnel there for chek-ins and lines. We are planning another triop next year with the entire family--all over 21. Don't think Vegas is the place for small babies and very young children, I kknow there are activites for kids but walking the streets of Vegas at night even with parents is a bit too much. Overall, Luxor is one of the better hotels for the price, especially with the comps and specials. Just wish it was closer to the middle of the strip. Also the new tower rooms don't smell like smoke. I had read reviews that said it was smoky--not the tower rooms, very clean and spacious. Would reccommend it to everyone who wants a good deal and good accomodations in the Tower Deluxe--sister was in Pyramid Deluxe which was an older part of the facility. She said OK but not as good as ours with a bath and shower."
Posted: Sat, Dec 31, 2011- Overall Experience:
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"no hassles during check in time,, the hotel was clean its just that the shower is fllooding,, water drains very slow,, above all, we had a fun stay,,"
Posted: Wed, Dec 28, 2011- Overall Experience:
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"my stay overall was great!! check in personal not helpfull"
Posted: Sat, Dec 24, 2011- Overall Experience:
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"this trip was great until we got to the return flight we flew down from detroit no problems checked one piece of luggage pd 38.00 on the return then they annouced your carry on are 45.00 each to carry in the overhead compartments our carry ons fit in the carry on size she made us go and pay 45.00 for each carry on and lots of other people got to carry on bigger pieces this is a big money grab so for my trip the luggage costs us 166.00 now they wonder why we will never fly spirit again terrible customer service went to office in Detroit no one was there the staff that waited on us were very rude.Cannot wait to spread the bad news about spirit airlines.big corporation rip off.very sad since we travel 3-4 times per year going to another airline for sure."
Posted: Tue, Dec 20, 2011- Overall Experience:
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"How to describe our stay at this hotel. I can only use the word WOW!
WOW - I have never seen such rude hotel staff...upon check-in, the man at the desk would not even make eye contact with us. He was very rude. Eg - when asking for a driver's license as id, he just put out his hand and barked 'licence!'.
WOW - no sense of customer service....we had to pay a resort fee (to cover newspapers, fitness centre, etc) but were never told where these were. Neither was there any maps or paperwork in the rooms to give that sort of information.
WOW - no wi-fi in the rooms. Come on guys!! How hard is it to get wifi modems in the rooms?
WOW - no tea and coffee in the rooms!!!!! What the ?????
The rooms themselves? Mould growing along the bottom of the shower, broken tiles falling off the shower recess, chipped paint on door frames, tears in the wallpaper. I thought we were staying at the ymca.
But hey, if you want a huge impersonal casino wih thousands of beds available to sleep off the drunken post-betting stupor, then Luxor is the place for you.
Never again!"
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"Luxor ruined my trip! First night no heat in the room. They switched my room, to a room with no TV. And in second room, the bathroom bulb blew out doing shower. I spent my trip transferring rooms. Missed dinner parties."
Posted: Mon, Dec 19, 2011- Overall Experience:
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"We have stayed twice now - both times, the quality and price were amazing. This particular room we had was quite a hike from the elevator, but other than that we were very, very happy. We always go in the 'off' season, and Vegas is lovely, sunny and uncrowded right now (mid-December) - so go!!"
Posted: Sun, Dec 18, 2011- Overall Experience:
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"Check-in was smooth. The Bookit price was incredible; however, I wasn't expecting to pay Luxor's $33 resort fee. The 'free buffet' that was included in the room rate had several stipulations that weren't specified with Bookit, but the great thing is that Luxor absorbed all the hidden costs!!"
Posted: Sun, Dec 18, 2011- Overall Experience:
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"I was disappointed in the hotels lighting, it was dimmly lit. For a hotel of this size there should be more elevators,disliked the long walks to our room. The ice machine outside our room didnot work the entire stay, (5 days), the resort fee is a joke,the weather was near freezing at night so not useing the pool and we are not gym people,it should be an option for those that want these amenities. The only hilite this hotel offers is its housekeeping staff, who do a grand job of keeping things clean."
Posted: Fri, Dec 09, 2011- Overall Experience:
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"I will never book a trip with Book It.com again or tell anybody about it. US Airlines stunk lost our carryon bags wouldn't help us just keepet telling lies. The Luxor had really nothing to do and had to let the hot water run for 20 mins to get a hot shower. BookIt.com wasnt clear with free tickets that we were surpose to get and we lost the deal. My trip to Vegas was to celebrite my 10 year wedding with my husband and it wasnt very fun. No thanks to BookIt and the Luxor Hotel and US AIRlines.......
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"We arrived to the Hotel late at night and were dropped off by the shuttle bus at the north entrance. We were exhausted and had a lot of trouble finding the registration desk!!!!! Once we found it, all went well,however it would have been nice to have someone there at the door directing us."
Posted: Mon, Dec 05, 2011- Overall Experience:
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"We wanted to have a good experience and are not hard to please, but we did NOT feel welcome.
Things that we normally get in every other hotel we stay at, are missing here.
No free WiFi
No in room small coffee maker.
Things that bugged us.
Food cost in the hotel is very high, not like the old days.
Multiple timeshare centers/desks in the hotel with many people that accost you at every move!
Computers in the hotel were VERY slow at every transaction, like checking in, food purchase, trinket purchase at the gift shops. Check-in was VERY slow.
Confusing hotel layout, signage is poor unless you want to get to the betting areas.
Example, after a show we wanted to have nachos and a margaritas at the T&T restaurant. About 5 tables were in use. We were told unless we were ordering a full meal we had to sit at the bar (crowded & noisy)."
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"Our stay at this hotel was ok, but we had a bad expererience . First when we checked in we had to wait so long because we were told that BookIt sent only $28.00 for the hotel. Then after the calls made by the hotel to BookIt to fix it we were finally checked in and they gave us an upgrade because of the inconvenience. Then we we checked out we were charged for the 2 free breakfast buffet because we were told that BookIt didn't send them the buffet package. Right after we came back to San Francisco I called BookIt and the lady I spoke to promised me my credit card will be credited ( I hope so). Then I received my bill from my credit card, it shows itemized charge from US Airways for the flight going to Ls Vegas for the 3 passengers of $139.40 each totaling $418.20 and a charge from BookIt for $280.71 totaling in all $689.91 which is the total of our vacation package as you can verify on our booking ID#14541034. What I'm afraid of is I might receivce a bill from United Airlines for our flight coming back to San Francisco because it doesn't show on our bill but as far as I'm concerned I'm fully paid as it shows on our voucher on booking ID#14541034."
Posted: Thu, Dec 01, 2011- Overall Experience:
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"the hotel was fine the person in the front desk was rude And they tacked on an extra resort fee upon check in that I was not expecting. no coffee in the lobby
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"I loved staying at this hotel. The room was EXTREMELY clean. I would definitely go back and stay there again. The only downfall was the resort fee they charge you for, even if you don't use a gym or want the paper. Also, no forewarning that there was a resort fee, and I had not factored that into my spending money. Other than yet, yes, I would recommend it."
Posted: Mon, Nov 28, 2011- Overall Experience:
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"We stayed at this hotel for 4 nights. It is a fabulous place to go and I would highly recommend it people who are planning their trip. The housekeeping service is just too good. There are great dining options in the hotel too. The restaurant called RICE & COMPANY has one of the best Asian food options. Also, their buffets have a lot of variety.
There is a great tram service that you can use to shuttle to the strip and then start walking from there. I had a pool facing room that was great.
Looking forward to plan my trip AGAIN !"
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"Totally enjoyed our stay at this hotel!"
Posted: Sun, Nov 27, 2011- Overall Experience:
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"Because of Bookit.com, my wife and I had a delightful 'getaway' at this Hotel in Las Vegas. The hotel as well as the Vegas experience was wonderful with clean hotel, great food, and good shows. The inclusion of round trip flights from Orlando, Florida was absolutely an unbeatable value. We will do this again, Bookit, if you will offer it again!!"
Posted: Sat, Nov 26, 2011- Overall Experience:
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"the trip was ok but the carry on luggage fee was a surprise i will never book another flight without asking more questions,all said and done it was great. thank you for making my 48th wedding anniversary a big success.Benjamin & Alma White"
Posted: Fri, Nov 25, 2011- Overall Experience:
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"Vegas is vegas.. Its always expensive.. Why the heck do they have to charge so much for a beer!??!!
The steak house 'Tender' was good, however it was over priced and the service was not the best.."
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"Pretty average... think I'll try something else next time. The Mall and resturants in the mall were excellent!! Like the area.. Hotel average."
Posted: Mon, Nov 21, 2011- Overall Experience:
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"The quality of the hotel was very good. The staff there was very unpleasant and very unfriendly. The only people who were remotely nice to you are the people trying to get you to buy into the timeshare property.
I love the accommodations but wouldn't stay there again due to the unprofessionalism of the staff"
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"I would not ever recommend book it or this hotel. I got the rooms from book it and when i got to the hotel that night they couldn't find my reservation they asked for a credit card and said they would only put a hold on my credit card. I believing them and then they actually billed my credit card. Now I'm stuck calling hotel billing department to ask for a refund. My room was already charged by book it as well. Also i was never told about a reservation fee of $15.00 a night. The stay there was horrible bad customer service. I was also put in a two queen bedroom when I requested a king. I only stayed at the this hotel because I wanted the view. Instead I was put outside one rooms attached to the hotel. I was moved the next day but by then it was pointless and felt like I got ripped off. This stay wasn't worth what I paid for the room. I'm very disappointed."
Posted: Mon, Nov 14, 2011- Overall Experience:
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"The hotel was nothing short of amazing. We went for a friend's wedding which took place at the chapel upstairs. Everyone was extremely helpful and nice. When we got there, we got our room and had two Queen beds instead of one King as requested, so we got upgraded to some super fancy suite at the top of the tower. It was amazing. We had a great time and would definitely come back again."
Posted: Sun, Nov 13, 2011- Overall Experience:
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"I just want to say that Bookit did a a great job booking our trip but once we got to las vegas there were a few disappionting things that had happened First there was Bell shuttle the lady that collected our vouchers was very rude i was so upset with her i had to walk away (this women through my paperwork at me .) then when we arrived at the our hotel we were approached by a women offered us some show tickets she said pick any two shows and she would give us eight tickets and 25.00 casnio play for only 50.00 dollaers and go to one of there time share things so we agreeded she said there would be breakfest or lunch provided and would only be only an one hour in a half nothing said was true but they did give our money back and sAID HOW SORRY THEY WERE . BUT ALL IN ALL WE HAD GREAT TIME"
Posted: Fri, Nov 11, 2011- Overall Experience:
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"The hotel was fine except that it had NO coffee pot in the rooms or even available?? They didn't have refridgerators either but I knew that up front and at least they were available if I had wanted one...for $25/night. And they tacked on an extra resort fee upon check out that I was not expecting. I would recommend it to a friend but with the warnings that I didn't get."
Posted: Tue, Nov 08, 2011- Overall Experience:
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"Great hotel, everyone friendly, good food"
Posted: Sat, Nov 05, 2011- Overall Experience:
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"OK hotel. Kind of old but you don't go to vegas to stay in the hotel, so for the price we were more than pleased."
Posted: Wed, Nov 02, 2011- Overall Experience:
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"This place continues to exceed my expectations. We had some trouble with our airline and the lady that was checking us in made up for it. Friendly staff, clean rooms, center of action, and nice pool. What more do you want $$$? Oh ya forgot you save that to!"
Posted: Tue, Oct 25, 2011- Overall Experience:
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"Rooms were old/a bit outdated. It took a long time for our water to get warm; like 10 to 15 minutes. Otherwise; all was okay. Restaurants were good; Luxor was fun."
Posted: Mon, Oct 24, 2011- Overall Experience:
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"We stayed at Luxor for four nights, but did not arrive at hotel until 2am on the first night. The hotel still would not waive the resort fee for this day that I would obviously not be using any of the 'conveniences' that the resort fee includes. Nor did I receive or use any of the conveniences that resort fee is supposed to include: Unlimited local, toll free and domestic long distance calls, Daily newspaper, Daily bottled water delivery (two bottles per day, Daily admission to the fitness center (does not include use of spa facilities, Internet access in room use the fitness facilities. I would prefer to add those options if/when I wanted them.
We had called earlier that day to request that the five rooms in our party could be located near each other but upon arrival at 2am, the rooms we originally booked could not put together so at least they upgraded our rooms.
The pool area was very nice and sunny. We rented a cabana one day and enjoyed the rafts, TV, fruit, and pool bar service for a reasonable price.
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"Loved it, great experience. Friendly staff."
Posted: Sat, Oct 22, 2011- Overall Experience:
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"I have been to vegas about 10 times and my favorite was luxor. The best room, jacuzzi tub, service, food. I recommend to anyone!!!"
Posted: Wed, Oct 19, 2011- Overall Experience:
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"Very nice! Club Lax had good drink specials!"
Posted: Wed, Oct 19, 2011- Overall Experience:
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"Enjoyed the trip to Las Vegas; Luxor has plain rms, no coffee, no refrig., but clean, and staff is friendly. Ice down the hall. Giant hotel,
famous elevators on a slant, nice restaurant, 'Tenders', nice bar, 'liquidity Bar'; and of course, the casino on the ground floor."
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"Had a great time, hotel was clean, staff was great too! Loved this hotel and would recommend it to everyone!"
Posted: Wed, Oct 19, 2011- Overall Experience:
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"Stayed at the Luxor Hotel Casino. Was great. Beware of resort fee."
Posted: Tue, Oct 18, 2011- Overall Experience:
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"LOVE LOVE LOVE Vegas - this was my first trip and i have NO complaints! The Luxor was great. The people were super helpful and nice and my room was perfect! Thank you for making my first trip awesome!!!"
Posted: Tue, Oct 18, 2011- Overall Experience:
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"We had a very pleasant stay. I did find a lot of staff to be less than pleasant, in that we were rarely greeted with a smile and no great effort to help. This was not true for all staff but a lot of them.
Our room was very comfortable. Could have done with a few more hangers in the closet!
I was disapointed that the hotel did not have Wi Fi, it had internet connection but I have an iPad & this was not helpful.
We had dinner at the Tenders restaurant & the food was delicious!
Overall we enjoyed our stay & for the cost it was very good."
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- Would Return or Recommend?Yes
"We had a great time. Everyone was very nice and we were treated very well. I am disappointed with the way the hotel has gone down hill.
We stayed on the 2nd floor of the pyramid and it looked like everyone in the world had walked through the hall and banged their luggage carts along the walls.
The room was clean and did not show the age like the halls did. Wonderful bed!! Very comfortable..
great to be able to have such a short distance to play or eat."
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- Would Return or Recommend?Yes
"I loved my stay at the luxor even though it was at the beginning of the strip right between the Mandalay Bay and Exalibur Hotel it was still a great stay. Very clean and courteous staff! Only think I didn't like is that I had to pay $50 in resort fees when I got there. Also, you have to pay to use the internet."
Posted: Tue, Oct 04, 2011- Overall Experience:
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"Excellent service, ultra clean rooms, very entertaining.
I loved the pool and bar lounge.
Merci"
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- Would Return or Recommend?Yes
" every thing was great, resturants, yum!!! staff was helpful and kind."
Posted: Sun, Sep 25, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"This was a great stay, but it's very difficult to get to your room in this hotel. The rooms were very nice, clean, and big. The buffet was ok. Checkout was quick, but check-in took about an hour."
Posted: Tue, Sep 20, 2011- Overall Experience:
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- Would Return or Recommend?No
"Not a great resort, but pretty good. Price was the cheapest.
Next time I would stay at NY NY... much better atmosphere!"
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- Would Return or Recommend?No
"I had read a lot of negative reviews about the Luxor on other sites. I will have to say that I NO problems at the Luxor. The room was nice, the staff was friendly, and we liked everything about it. Not to mention the great price. I will have to mention the extra $65 we paid for resort fees. Everyone says it is 'hidden', but it is not. It plainly states the fees. Overall it was a great stay and I would like to thank the the staff of the Luxor. "
Posted: Mon, Sep 19, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"We were very pleased with our accomodations at the Hotel, especially since we saw other rooms at different properties. The internet connection was slightly antiquated but it worked and that was important. The food at the hotel restaurant and buffet were excellent.
I did also want to mention that Air Tran was exceptional in their helping with a wheelchair, which my husband needed for the airports. They were friendly and conciencious. We would use them again.
It was a very nice trip."
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"I didn't care for it it seemed not well kept and understaffed. the room was average."
Posted: Tue, Sep 13, 2011- Overall Experience:
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- Would Return or Recommend?No
"We stayed in the pyramid of the Luxor and it was great! The view over our balcony was amazing and the hotel was a very fun place to stay. "
Posted: Wed, Sep 07, 2011- Overall Experience:
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"had a great time . the rooms were great. not very cool during the daytime. very satisfied with the room."
Posted: Mon, Sep 05, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"Just returned from a 4-night stay at the Luxor in Las Vegas. I found the staff very friendly and helpful. A few times they approached me and asked if they could assist as opposed to me having to ask. Room was clean and the view of the pool and mountains spectacular, especially at sunset. Chriss Angel show was great! The only negative thing I have to say is that it would have been nice if there had been a coffee maker in the room. "
Posted: Sun, Sep 04, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"I recently stayed at the Luxor while out on business. The hotel staff was great, because I checked in late in the day, the room I had reserved had been taken so they upgraded my room at no additional charge. One thing that caught me surprise though was a resort fee of $35/night that has to be paid. Maybe I missed it in the fine print, but it would be nice for BookIt to do a better job of notifying travelers of extra charges in a much better way.
All in all fthebstay was great, hotel room was clean, and room service does a great job of accomidating any request that you may have."
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"Enjoyable time. Room was nice and was serviced without any inconvenience. Shows were good and casino fine. Checked in early without any problem and express check out was convenient. Lots of other services and amenities I didn't utilize but were there. Connection to Mandela Bay was easy and box office at Luxor printed tickets for Lion King at Mandela Bay."
Posted: Sat, Sep 03, 2011- Overall Experience:
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- Would Return or Recommend?Yes
"Awesome..' all I can say to be honest is ...That I was not expecting the easy check in, acomadations and smooth overall experience That I got from you... All by accident finding your site ....Wow... Thank you so much...
I will pass on my awesome experience
Mike,
Surprise Az"
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- Would Return or Recommend?Yes
Use towards Drinks or Food at Luxor
Or Book Flight + Hotel for $30 Dining Credit
- Hurry, Limited Rooms Available!
Not Valid: No blackout dates!
Use towards Drinks or Food at Luxor
Or Book Flight + Hotel for $30 Dining Credit
- Hurry, Limited Rooms Available!
Not Valid: No blackout dates!
- One king bed
- Two-chair dining set
- Cable Television
- High-speed Internet access (surcharge)
- Bathroom has marble vanity and oversized showers
- Iron and Board
- Complimentary toiletries from Nurture, the Spa at Luxor
Room Amenities include:
- Two queen beds
- Two-chair dining set
- High-speed Internet access (surcharge)
- Cable Television
- Bathroom has marble vanity and oversized shower
- Complimentary toiletries from Nurture, the Spa at Luxor
- Iron and board
Room Amenities include:
- One king bed
- Two-chair dining set
- High-speed Internet access (surcharge)
- Cable Television
- Bathroom has marble vanity, oversized shower and a separate tub
- Complimentary toiletries from Nurture, the Spa at Luxor
Room Amenities include:
- Two queen beds
- Two-chair dining set
- High-speed Internet access (surcharge)
- Cable Television
- Bathroom has marble vanity, a shower and a tub
- Complimentary toiletries from Nurture, the Spa at Luxor
Room Amenities include:
- One king or two queen beds
- Separate sitting room
- High-speed Internet access (surcharge)
- Oversized bathroom has marble vanity and shower only
- Complimentary toiletries
- 27 inch color Television
- Radio
Room Amenities include:
- Luxury King sized bed
- Sitting room with couch, armchair, coffee table
- Marble wet bar with compact refrigerator
- Two-chair dining set
- High-speed Internet access (surcharge)
- Marble over sized bathroom with tub
- Complimentary toiletries from Nurture, the Spa at Luxor
- 24-Hour Casino
- 24-Hour Front Desk
- ATM Machine
- Banquet Facility
- Beauty Shop/Salon (+)
- Business Center (+)
- Cafe
- Casino
- Coffee Shop
- Conference Rooms
- Currency Exchange
- Elevator / Lift
- Express Check-Out
- Fitness Facility
- Food Court
- Jacuzzi/Hot Tub
- Lounge/Bar
- Multilingual Staff
- Multiple Swimming Pools
- Outdoor Pool
- Restaurant
- Safe Deposit at Front Desk
- Sauna
- Secured Parking
- Shopping
- Spa Services (+)
- Valet Parking (+)
- Wedding Services (+)
- Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.
