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Hilton Garden Inn Omaha West

Omaha, NE, US (OMA)

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Based on 378 reviews
Located on the west side by the beautiful Village Pointe Shopping Center, surrounded by office buildings, industrial parks and financial institutions
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Hilton Garden Inn Omaha West
17879 Chicago Street, Omaha, NE US 68118

The Hilton Garden Inn Omaha, Nebraska hotel features 119 beautifully appointed guestrooms, each equipped with a spacious work desk with two dual-line phones. A hospitality center in each room includes a microwave, refrigerator, and coffee maker. Guests will also enjoy wireless and hard wired high-speed Internet access in their rooms.Our hotel in Omaha, Nebraska features over 2,000 square feet of flexible banquet and event space. From accommodations to menu selections, our dedicated catering staff can assist you with every detail of your next event.Our Omaha, Nebraska hotel also features a 24-hour business center that is complimentary to all guests. Our restaurant serves breakfast and dinner. Breakfast hours are Mon-Fri 6am-10am, Sat-Sun 6:30am-10:30am and dinner is Mon-Sun 5pm-10pm. After a busy day, guests of our hotel in Omaha, NE can relax in our indoor pool and whirlpool or workout in our 24-hour fitness center.***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 378 reviews
from Jackson, MO, United States
Submitted on 11-05-2016
We were attending a wedding and they had a reserved block in this hotel, so for convenience elected to stay here. We had a long car drive before arrival and the hotel was a great relief in comfort in the rooms. Though a full breakfast was relatively pricey, the freshly prepared omelet was excellent. The less expensive continental breakfast was a fair deal and quick if so desired.
from Ankeny
Submitted on 18-05-2016
Internet you have to pay for and breakfast as well for what I payed for the room that stuff should be free I usually go to a different place that I pay $90 dollars for that includes everything and is a very nice place
from Las Vegas, Nevada
Submitted on 18-05-2016
Would stay here again and would recommend to my friends and family. Good location near several nice restaurants and shopping. Rooms are clean, comfortable and a reasonable price. The staff are very corgial and helpful.
Submitted on 20-05-2016
This is always been one of more favorite HGI properties. They are updating the carpet in the rooms now as well as the hallways. Rooms are clean and the staff always helpful. The proximity to some great restaurants and the west side of town can't be beat as well. If you are looking for really good hotel on the west side of Omaha you can't go wrong here.
from Omaha, Nebraska
Submitted on 23-05-2016
The staff was wonderful - very pleasant, courteous and helpful! Initially the parking lot was so full that it took several sweeps through the lot to find a place; I was offered to park across the street, but manhandling all the lugage to cross the street didn't seem feasible. During the night, there was a lot of noise from the room above, as though someone was doing jumping jacks or jumping off the bed. Otherwise, the stay was very nice. The room was clean and well prepared.
from Red Oak, United States
Submitted on 31-05-2016
Will hold wedding receptions at hotel and treat hotel guests as 2nd tear. Wedding receptions are worth more to them than hotel guests. And... when they have the wedding reception, you have to park 2 blocks or more away.
from Ogallala, Nebraska
Submitted on 02-06-2016
We have stayed at this hotel on a few occasions because it is close to medical facilities. We always enjoy our stay and love the amenities. There is shopping very close and we do not have to go into downtown Omaha for anything.
from Dell Rapids
Submitted on 06-06-2016
Stayed here for a basketball tourney since it is between the 2 gyms. Room was clean and nice and came with fridge and microwave. Those came in handy since the breakfast was not included even though at a previous Hilton Garden Inn, breakfast was included for Hilton Members. Nice fitness room with 2 working treadmills and EFX, free weights, bench, exercise ball, water, and towels and was nice and cool. Located right off West Dodge, easy to find. Stayed on 2nd floor, make sure you stay on 4th if yo... Read more
from Muncie
Submitted on 08-06-2016
Staff was amazing and always helpful. Rooms were clean and the beds are comfortable, even sleeping with two kids! Everyone was friendly and willing to make our stay great. We will definitely be back! :)
from West Des Moines, United States
Submitted on 14-06-2016
Pleasantly surprised with this hotel and the rate that was given on this weekend. Very clean room, lobby and very friendly and helpful staff. Even had another wedding party at the hotel and never knew they were there other than seeing others in the lobby.
from Portland, Oregon
Submitted on 15-06-2016
We enjoyed our stay. Hotel is at far end of Omaha but ok for our purposes. The hotel a tad noisey due to many visitors or conference being held there. The room was clean and comfortable, good to relax and watch a little television before bedtime.
from Lubbock, Texas
Submitted on 22-06-2016
Great hotel and staff was very helpful. Rooms were very clean. Breakfast wasn't complimentary, but had more choices (not worth the price though). Located only a 15 min drive to the ballpark, and convenient location to the mall and other restaurants.
from Chicago, Illinois
Submitted on 27-06-2016
Stayed here for a work event and why this is pretty much the same as all HGI places. The service was really good, they gave us some great food places that were a few ministers away and the food was good. They have a lot of nice outdoor seating areas and have an indoor pool and nice size gym. Would stay here again if I had work in the area.
from knoxville, United States
Submitted on 30-06-2016
I stayed at this property for the first time last evening. The staff is excellent and the amenities are the usual excellent standard for HGI. There are several restaurants nearby, but don't really need them because the restaurant and bar at hotel are awesome. I look forward to staying here again my next time in the area.
from Hinsdale, Illinois
Submitted on 02-07-2016
Only in town for two days to golf and the hotel experience was well priced, ideal location Pirch restaurant near buy was excellent for casual meal. Walk distance. Be sure to be Hilton Homors member for better value. My wifi automatically connected.
from Atchison, United States
Submitted on 05-07-2016
Stayed here during a last minute get away with my husband. We are very picky about beds, especially myself being pregnant, so we were very pleased with how comfortable it was! The breakfast was excellent and the staff was amazing!
from Ohio
Submitted on 06-07-2016
I stayed at this hotel for one night when my flight was cancelled, diverting me to Omaha. I primarily choose this hotel due to its location (arrangements were made to be picked up) and the quality of the hotel (previous night was spent on Midway Airport floor). The quality of the room and the hotel was as anticipated. The front desk was kind enough to allow me to check in early and I waited in the lobby to be picked up post checkout (couches, chairs and a tv are available). Too made the continen... Read more
from Omaha
Submitted on 13-07-2016
Room was clean and bed comfortable. Check in was quick for the most part. My only disappointment was that they could not match the online rate so I had to get online and book and purchase the room while standing right there at the desk! I used the gym in the morning and was very happy that treadmills had individual TV's. I would for sure stay again!
from Park Ridge
Submitted on 16-07-2016
Shuttle bus to take you to local restaurants. Delicious breakfast. There are keurig coffee makers in each room. Clean nice room. My favorite cranberry white chocolate chip cookies were out. Solid Internet. Terrific fitness room too.
from columbia, SC, United States
Submitted on 18-07-2016
The rooms don't all have tubs. Showers see old and outdated with bad shower heads. Doors on showers are wobbly. Breakfast bar is extremely expensive, although good. The staff all knew that there were problems with the hot and cold showers and admitted so once we complained. One minute the shower is hot and the next it is cold. For the price, I would think they could address that. The staff was courteous, but did not go out of their way at all. The staffing seemed to be hit and miss.
from Vermillion, South Dakota
Submitted on 19-07-2016
The rooms are fantastic and clean. The hotel is pretty quiet, and you can't beat the location. It is right off of W. Dodge Rd and just up the road from Village Pointe (shopping, theater, restaurants). My only complaint would be the lack of free continental breakfast -- for the price, it should be included.
from Los Angeles, California
Submitted on 20-07-2016
We enjoyed our stay very much. Digital check in was great. Rooms were very clean and quiet. Staff went above and beyond to assure our satisfaction. We will definitely stay here again next time we're in Omaha.
from Boulder, Colorado
Submitted on 24-07-2016
Rate for room was very competitive with other hotels in area that offer "free" breakfast. Breakfast at this Hilton, while costing a little bit more was far superior to other hotels. Selection of items was far superior to other hotels offering breakfast including an on-site chef. Room was very clean and comfortable and front desk staff were very helpful and accommodating. Hotel is located away from traffic but near a shopping center with restaurants, movies, etc. We will stay here the next ti... Read more
from Centerville
Submitted on 24-07-2016
We had to switch motels because the ramada over booked and we are very happy with the switch. The motel was clean and the staff was very friendly. The pool area was very nice for our children and our room was very clean.
from Peoria, United States
Submitted on 25-07-2016
Overall the hotel is excellent, but the staff is neglecting of the details that make a difference. For example: the coat hooks in the bathroom were all mounted upside-down! And the hair dryer was covered in hair from the previous owner. As an HHonors member we are supposed to log into the HHonors website to gain internet access, but for whatever reason, the HHonors web site refused to load. Just froze. Even after checking multiple devices. We asked for a foldaway bed for our child, we were told ... Read more
Submitted on 29-07-2016
Excellent hotel! Very clean! Very modern! Nice restaurant onsite. Room service. Little pricy. Indoor pool great for kids. Great patios outside. Very comfortable beds. Clean rooms. Large tv. Microwave and refrigerator in the room.Would highly recommend this hotel if you're traveling to Omaha.
from Saint Joseph, Missouri
Submitted on 05-08-2016
Rooms were clean , beds comfy, pool was heated and clean, they had toys for kids to play with in the pool . Hot tub was wonderful plus they had music playing in the pool area. Upon entering they also had a big glass jug of fruit water! Staff was very friendly and welcoming
from Massachusetts
Submitted on 06-08-2016
The Hilton Garden was at a great location for us and the sightseeing we did. The hallways were quite at night and no highway noise. Several good restaurants close by including an outside mall. The price was reasonable and the service by personal was great. Nice indoor pool.
Submitted on 08-08-2016
I stayed here for 4 nights and the hotel was lovely and the staff are amazing! My room was very clean and spacious including a work desk, fridge and microwave and Tv. The pool are was nice, spa pool was hot and relaxing atmosphere as well as lovely patio areas. Shuttle bus made it easy to get to the shopping centre and back. Room service available and lovely food. Wifi worked in room. Most of all the staff make this hotel, very friendly and helpful especially Patricia and the lovely lady who he... Read more
from Omaha, United States
Submitted on 09-08-2016
The staff was very nice and helpful. The rooms are a bit dated and I was surprised that your only option was a breakfast buffet that did not come with your stay. Nowadays, most hotels include breakfast with your stay.
from Omaha, Nebraska
Submitted on 10-08-2016
Everything was nice, cleanly, staff was extremely courteous. Breakfast was terrific. Zero complaints. Pool is even open till 11pm. The entire experience took zero effort on my end other than show up and relax.
from Olathe, Kansas
Submitted on 14-08-2016
Wow! I was WOWED! I have been traveling close to ten (100 night a years) years. I was less than thrilled to be traveling "again" but I checked into the HGI - Omaha West and I was wowed by the hospitality and service! Patricia at the front desk has the gift of hospitality. She made me feel so very welcomed. She has an infectious smile and pretty soon I was smiling. I went to the HGI Grill and met Catherine and Chef Edward. They made me feel even more welcome. They were truly glad that I ... Read more
from Kearney
Submitted on 17-08-2016
Everything was very good. The room was very clean, beds were comfortable. The internet connection didn't work for us. We have stayed here before and will probably stay here again when we need a hotel in the West Omaha area. The room rate was very affordable. It was just a one night stay.
from Mason City, United States
Submitted on 22-08-2016
Very nice hotel with an excellent staff. I was traveling with my daughter and granddaughter, on a shopping trip. Hotel was situated in a great location, easy to get to and plenty of shopping places near it. Staff was very helpful in giving us ideas on where to shop and eat. I will be staying there again when ever I am in Omaha.
from Austin, United States
Submitted on 26-08-2016
This is a nice hotel that is clean, the staff is friendly and accommodating, they offer shuttle service to near by restaurants, and they have a great breakfast in the morning. Not just pastries and "make your waffles". They do made to order breakfast. Not much of a work out room but we didn't use it. It can be noisy at rush hours since it is right off of Dodge street so if you want to sleep in, request a room not facing Dodge. We did not do that.
from New Haven, Connecticut
Submitted on 29-08-2016
Stayed for 4 days at the Hilton Garden Inn and was not disappointed. Great service and great people. The restaurant food is good, the fitness room allows you to have a good workout. They do have a pool which looked very nice but did not use. I will be staying there next time I am in Omaha, NE. Thank you for all that you do.
from Kansas City, Missouri
Submitted on 07-09-2016
If you are looking for a place to stay in Omaha this is it. Beautiful hotel. Friendly staff. Clean room. Comfortable bed and pillows! It is in a great location. Within walking distance to a very nice shopping center and delicious food. And about 20 to the zoo. Only thing that I would change is selecting a room with a bathtub for my child, it would've been much easier than the walk in shower. But that's my fault.
from Sioux Falls, South Dakota
Submitted on 12-09-2016
This hotel is near great food and shops. Staff is very good. Room was very clean and made to order breakfast was amazing. I would recommend to anyone looking to have a good room and in nice location with a great staff.
Submitted on 12-09-2016
We were on a 3000 mile pilgrimage across Mid /America to scatter my parents ashes - as they requested. We ended up staying at several Hilton Garden Inns while staying at a total of nine different locations over 16 days . I knew that the night at a Hilton Garden would be clean and comfortable. It was exactly that. We greatly appreciated knowing that at a Hilton Garden we would be satisfied and sleep well.
from Gering, Nebraska
Submitted on 13-09-2016
We couldn't have had better service at this hotel. The decor is very nice and the food was very good. Easy to get to places in West Omaha. The beds were comfortable, however, I would have liked firmer pillows. I didn't think to ask for them. We will be back.
from Falls City
Submitted on 19-09-2016
Clean and a very nice hotel with a good location. Breakfast Buffet was great for the price. Staff was very friendly and helpful. Only negative was my pillow kept disappearing in the gap between the headboard and mattress.
from United States
Submitted on 28-09-2016
I would reccommend this hotel to anyone and would definitely come back. The staff is warm and inviting, they make you feel like a valued member. The rooms have always been clean. It's a place you can come to whether on business or pleasure, alone or with a family. The breakfast is hot and fresh, and the breakfast staff has always been friendly and helpful.
from United States
Submitted on 01-10-2016
I stayed at this hotel last year and it was great so I picked it again. Friendly staff, clean and comfortable room and in a great location with easy access to restaurants etc. Highly recommend. Will stay there again for sure.
from Bentonville, Arkansas
Submitted on 02-10-2016
Staff is wonderful and treats you like family. Breakfast is made to order. I had made to order omelets each morning along with coffee and water. Breakfast staff was quick with refills and prepared a to go coffee for me. Dave took my dinner and beverage order each evening and Ed cooked the best hamburger I have ever eaten. True story. No need to go out to eat. Watched baseball and football and visited with them while I ate. So glad I chose this location.
from nrth plaate
Submitted on 06-10-2016
This is a very friendly and helpful hotel. Very clean, good food, comfortable beds. Nice pool and hot tub. I would recommend this hotel. Good price. Has a nice place to sit in lobby and enjoy game on TV and the beautiful fireplace .
from Orlando, Florida
Submitted on 11-10-2016
Nice place, wonderful staff. Stay here every time I go to Omaha for business. Would recommend hotel. Good location near movie theater, shopping and dining. Scooters Coffre very vlose by as well. Wonderful staff working there.
from Ks
Submitted on 11-10-2016
No hot water for stay still had to pay couldn't even shower. Room was defiantly over priced quality of the room and breakfast isn't worth your time to stay and eat might as well go some where and pay same price for a GOOD breakfast.
from Kansas City, United States
Submitted on 18-10-2016
Hotel was new, very clean and personell were friendly and accomodating. The lobby was inviting with fresh water and wine to welcome the guests. The beds and size of rooms were very generous. New linens and comfortable mattress.
from Webb, IA
Submitted on 19-10-2016
The hotel was a great place to stay as it was close to our wedding, but the breakfast was not included so we chose not to eat there. I do feel that for the price the Hilton Garden Inn charges, that the breakfast should be included.
from Ravenna, Nebraska
Submitted on 26-10-2016
Upon reserving the rooms, I requested connecting rooms with 2 queen beds in each room, as there were 8 of girls all together. I was told that this could not be guaranteed, but that it could be listed as a request. However, upon check-in, I was told that the only connecting rooms they had were with one king room connecting to a 2-queen room. PLUS, it was "too late" to cancel our reservation. We were extremely disappointed as it was not what we wanted for our girls weekend of wedding dress shopp... Read more
from Reno, Nevada
Submitted on 01-11-2016
This hotel has a warm and cheerful atmosphere, comfortable beds, and surprisingly good food choices. The staff is friendly and welcoming which helped make our 2 week stay feel more like a home away from home. An added bonus, It's close to Vista Point shopping center!
from Sioux Falls, South Dakota
Submitted on 10-11-2016
I wouldn't stay here again. For what you pay, you should get complementary WiFi and breakfast. It was $9.99 for breakfast! You can stay elsewhere for half the price and get this stuff included. I had to go to the front desk EVERY TIME I left the room to get my key card reprogrammed!
from Eagle
Submitted on 11-11-2016
Other than the wifi being out for the first night it was a good stay as usual. Clean rooms, bright cheery front desk staff. Relatively quiet except for the highway. If you're out in western Omaha, stay here - its nice.
from Burbank, California
Submitted on 16-11-2016
Called to confirm my special request for early arrival. My reservations was not documented and the staff personnel could not verify what was agreed upon between the General Manager and me. The employee was not friendly nor helpful. The employee was going to follow up with me to confirm with the General Manager. To date I have not received a call. Check twice before booking this place. No follow through.
from Apollo Beach, Florida
Submitted on 30-11-2016
Great Staff. Very clean. Quiet. Food was very good. The staff answered all my questions and were very helpful. The room was clean and well stocked. The halls and elevator were nice and neat. I felt my car was very safe in the parking lot.
from Omaha, Nebraska
Submitted on 30-11-2016
The breakfast isn't a continental, you have to pay for it. And for $21 bucks my eggs were crusted over in the warmer, the hash browns were still frozen. Overall it's not a breakfast I felt was worth paying for.
from Omaha, Nebraska
Submitted on 30-11-2016
VERY nice hotel! The lobby is a great place to hang out, the bed linens are super soft, and it's near EVERYTHING! Restaurants, shopping, easy access from Dodge Street...this hotel was a perfect choice while visiting friends and family for Thanksgiving.
from Howells, Nebraska
Submitted on 30-11-2016
We stay here at least a couple times a year when spending a weekend in Omaha! We are a couple hours away to the NW of Omaha so the location is a plus, and this is well maintained,clean, and very functional hotel!