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DoubleTree Hotel and Executive Meeting Center Omaha - Downtown

Omaha, NE, US (OMA)

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Based on 877 reviews
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Room & Rates

1 KING BED NON-SMOKING

SWEET DREAMS EXPERIENCE BED, ALARM CLOCK WITH MP3 INPUT / CABLE TV
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1 KING DELUXE NONSMOKING

SWEET DREAMS EXPERIENCE BED / 4-SEAT TABLE, ALARM CLOCK WITH MP3 INPUT / CABLE TV
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1 KNG STUDIO SUITE NS

MICROWAVE / MINIFRIDGE / SWEET DREAMS BED, WET BAR - ALARM CLOCK W/ MP3 INPUT - CABLE TV
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1 KNG PRESIDENTIAL NONSMOK

WHIRLPOOL TUB / WALK-IN SHOWER / CABLE TV, DINING TABLE/MICROWAVE/MINIFRIDGE/CABLE TV
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1 KING PARLOR STE NON-SMOK

WALK-IN SHOWER / CABLE TV / MICROWAVE, CLOCK W/MP3 - MINIFRIDGE - SWEET DREAMS BED
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1 KG ACC BATHTUB NO SMOK

SWEET DREAMS EXPERIENCE BED, ALARM CLOCK WITH MP3 INPUT / CABLE TV
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1 KG ACC RI SHWR NO SMOK

SWEET DREAMS EXPERIENCE BED, ALARM CLOCK WITH MP3 INPUT / CABLE TV
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2 QUEEN BEDS NONSMOKING

SWEET DREAMS EXPERIENCE BEDS, ALARM CLOCK WITH MP3 INPUT / CABLE TV
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2 QUEENS DELUXE NONSMOKING

SWEET DREAMS EXPERIENCE BED / 4-SEAT TABLE, ALARM CLOCK WITH MP3 INPUT / CABLE TV
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2 QN ACC BATHTUB NO SMOK

SWEET DREAMS EXPERIENCE BED, ALARM CLOCK WITH MP3 INPUT / CABLE TV
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2 QN ACC RI SHWR NO SMOK

SWEET DREAMS EXPERIENCE BED, ALARM CLOCK WITH MP3 INPUT / CABLE TV
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DoubleTree Hotel and Executive Meeting Center Omaha - Downtown
1616 Dodge Street, Omaha, NE US 68102

Great attention in a great location is what you will receive at the Doubletree Hotel Omaha; the premier destination among Omaha, NE hotels.Omaha Nebraska Hotel Services Close to Everything!Airport - Eppley Airfield (OMA) is just four miles from downtown Omaha. A complimentary shuttle waits for a short 10 minute drive to the hotel.Business - The Doubletree hotel is located in the heart downtown Omaha. Located across the street from First National Bank and Union Pacific, many business travelers enjoy the "pay to park only once" concept. Whatever company you are doing business with in downtown Omaha, we are close.Conventions - The Qwest Center Omaha has elevated Omaha as a leading Midwest convention destination. The Doubletree hotel is located just six blocks from the Qwest Center Omaha, making it simple and convenient to attend your convention.Entertainment - Just six blocks from the Doubletree is Omaha's Historic Old Market. This historic warehouse district offers an array of boutique shopping, fine Omaha dining and an exciting entertainment experience all set among rustic brick streets. Nebraska's biggest tourism site, Omaha's Henry Doorly Zoo, is located just three miles from the Doubletree Hotel & Executive Meeting Center.Rooms in Omaha you can "Dream" AboutThe Doubletree Hotel & Executive Meeting Center Omaha-Downtown's spacious and tastefully decorated guest rooms, suites and executive accommodations feature all the comforts of home, including Doubletree's luxurious new Sweet Dreams® Experience bedding and high-speed Internet access.Also don't forget to take a look at our current Omaha hotel packages and specials.Guests in the Omaha Doubletree Enjoy our Many AmenitiesWe offer a wide range of hotel service available to all of our valued guests, including:* Fitness Center by Precor®* Swimming pool* Gift Shop featuring Starbucks® coffee* Signatures Restaurant* City Center Pub* A warm chocolate-chip cookie at check-inOurOmaha Executive Meeting Center is Here to Serve You!Located on the 19th floor overlooking downtown Omaha, this high-tech, high service facility is proven to provide the most effective meetings to-date.Meetings, Conventions, and Receptions* Conventions - The Doubletree's well-appointed 30,000 square feet of flexible meeting and ballroom space (including our 7,000 square foot Executive Meeting Center) gives event planners diverse options to enhance their convention needs.* Special Events & Weddings - The Doubletree Classic Ballroom gives the elegant look and feel to your special occasion year round.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 877 reviews
from Omaha, United States
Submitted on 16-05-2016
Great hotel! Love the Starbucks and love the very nicely heated pool! NIce hot showers and comfy beds! The staff were very accommodating! Great location, easy to access the downtown shopping. Parking was a bit extra.
from Omaha, Nebraska
Submitted on 17-05-2016
The staff here was very friendly, that is the strong point of this property! Staff was nice and helpful. The rooms were average to below average for price. They also didn't mention when I booked the parking garage fees. For price this place I would not visit again. People working though, good job
from Pleasant HIll, United States
Submitted on 17-05-2016
I was not satisfied with my stay here. The internet was terrible and the staff was not helpful when I needed help connecting to their internet. The air conditioning at night did not get cold at all and the bed were less than comfortable. The hotel looked old and not kept up well.
from Milligan
Submitted on 18-05-2016
Not the high quality stay you would expect. We stayed here because of promise of shuttle service. We were left waiting an hour at a wedding reception. Making us late to another party. Needs up dating. Breakfast was great and my waitress was the only person who was friendly to me the entire stay.
from Omaha, United States
Submitted on 24-05-2016
Couple of hairs were in the bathroom that could have been cleaned normally. But overall stay was great. Location is awesome and would definitely stay again. Did not try breakfast or pool so I can not comment.
from Oviedo, Florida
Submitted on 01-06-2016
We arrived at this hotel at midnight. We hadn‚??t eaten dinner. We were so thrilled and surprised that there was a lounge open that served a good meal! We were told when checking in that my colleague‚??s room wasn‚??t ready. The front desk clerk promptly gave us some monies to contribute to our meal as well as free breakfast for both of us. Not necessary but very lovely. Next morning I got coffee and when I indicated I wanted the largest coffee available the server took it upon herself to go ove... Read more
from London, United Kingdom
Submitted on 03-06-2016
Very helpful staff. We needed a place to put baby food and milk and they brought us a mini fridge. There is a little 'storeroom' to buy goodies. The location is terrific, rooms were quite quiet. It was an excellent stay and we were pleased. The swimming pool is a bit small though, looks bigger in the picture, but it was nice and warm for the baby. We were also given free parking which was nice. We stay during the Big 10 Baseball tournament so the hotel was packed, so we are very pleased w... Read more
from Topeka, Kansas
Submitted on 04-06-2016
I've given a few one-star reviews, generally for a multiplicity of faults. But in this case the hotel's pitiful excuse for a parking garage sank them all by itself. For starters the first three floors of the garage are off-limits to hotel guests. Though it's only an inconvenience I'll admit and could be tolerated, it says just how much they value their guests. The big problem is getting in and getting out! And doesn't that get to the heart of the whole parking garage purpose in life? Whoever... Read more
from Sacramento, CA
Submitted on 04-06-2016
The staff are very professional and accommodating. But, the hotel is in bad shape. Moldy bathrooms, peeling wallpaper, plumbing issues, holes in the threadbare bedsheets, tv was clunky and available outlets required the table lamps be on to use them. They keep the main lobby looking nice (tho don't look at the carpet too closely) and have a decent restaurant and "Starbucks", which is also nice. Shuttle service is great.
from Columbia, Maryland
Submitted on 05-06-2016
Hotel staff was nice however the room (carpet and headboard) was extremely dirty. All bedding (sheets and pillows) was extremely dirty. Daily maid service was inconsistent - no towels one day, and no replacement on coffee one day.
from Maple Grove, MN
Submitted on 18-06-2016
I've been here several times. It hasn't changed much and could use a couple updates. The location is excellent and some of the views of the city are great. The wifi was poor and unpredictable and a few things that could have been helpful were excessively cheap. I might still go back if the price was right.
from
Submitted on 19-06-2016
Diamond member, 25-30 trips a year. Rented the presidential suite in order to have an executive table for evening meetings. People were friendly. food was average at bar and room service, but the room service itself was very prompt, courteous. Diamond status acknowledged. Issues that made it disappointing: 1. Pres suite is alrge on purpose and no one in hotel seemed to care: Room was hot and humid and stayed that way all night since ac was off and it was very hot in Omaha, only 2 glasses and sma... Read more
from Saint Louis, Missouri
Submitted on 20-06-2016
First, I am sure the General Manager will answer this with a coined response as he has for all the other reviews. Wish I would have read those before booking and not while I couldn't sleep at this horrible hotel. They have no heat or Air Conditioning. They have an old radiator "two pipe System". They will give you fans or space heaters but you cannot make your room hotter or colder. It was 100 in Omaha and 80 in my room. I paid 200 and lied in a puddle of sweat all night. The staff can't do any... Read more
from salinas, United States
Submitted on 20-06-2016
We are loyal Hilton users, but this was the worst experience we have had. The AC in our room was not functioning properly, in fact the AC throughout the hotel was faulty. We had a wedding party in a reception hall and the AC failed. It was a miserable time for the entire party as it was hot and humid.
from Pass Christian, Mississippi
Submitted on 21-06-2016
We stayed here for the first weekend of the CWS so room rates were high. We booked a king suite and half of the room was hot and half was cool. We ended up having to move to a smaller room because no other suites were available. Was only offered a small discount. My husband had to work to get a fair discount. The saving grace was Vince. He moved all our belongings and made sure our second room was cool enough for us. All other requests were met quickly and with a smile. Lots of other choices dow... Read more
from Castroville, United States
Submitted on 23-06-2016
From the rude staff, inconvenient parking facilities, over crowded and over priced rooms, to the deteriorating infrastructure - - you can find a lot better places to stay. The sink literally crashed to the floor in the bathroom when we tried to use it . . . and we got moved to another, smaller, room without so much as an apology! If you are committed to Hilton there are at least 3 Hilton hotels within walking distance of this one - do yourself a favor and look at them first!!
from Marshall, Missouri
Submitted on 26-06-2016
This hotel is not worth staying at! Find another place. We checked in, got to our very small room and the sink was clogged and wouldn't drain. Asked to switch rooms. That took awhile but finally they did get that done. Uncomfortable beds. Tight squeeze to fit in bathroom. - Housekeeping Service was not good. Never left us enough towels or wash cloths. Sometimes we might not have any rags or hand towels. We even had a dirty towel left on floor. Called three times to have towels sent up. Star... Read more
from Omaha, Nebraska
Submitted on 27-06-2016
My husband and I appreciated the free parking. It is disappointing to have the additional cost of parking and we were surprised that such a convenient location offered free parking. High quality hotel.
from Miami, Florida
Submitted on 29-06-2016
Excellent experience at the Double Tree by Hilton. The staff always greeted us with a smile and were eager to assist in any way possible. The hotel was centrally located which made getting around easy. We were there for the College World Seties and the TD Ameritrade Stadium was within walking distance, although the hotel staff offered to take us to wherever we wanted to go, the stadium, the Old Market Place, etc. Not having to rent a car was a bonus.
from Tennessee
Submitted on 02-07-2016
This property appears to be older but is still in decent condition. The rooms do show signs of more recent updates including in the in-room bathrooms. The main restaurant is not open late but the bar serves food well into the evening. The full breakfast - which included cook-to-order omelets and a full buffet of hot and cold breakfast items - seemed to be higher-than-average in price but certainly of excellent quality. The restaurant team did a fine job of managing the large breakfast crowd ... Read more
from College Station, Texas
Submitted on 02-07-2016
We were lucky to find a room so close to the swim trials. I used my Hilton honor points and it saved me a tremendous amount of money. The hotel was busy because of the swim trials but the staff was handling the crowds very well. The shuttle was frequent from the swim trials which made it quite nice. The only complaint is the terribly slow WIFI. I could hardly check email over the connection. As usually for Hilton brand hotels, the beds are always comfortable.
from Hopkins, Minnesota
Submitted on 03-07-2016
Air conditioning didn't work in our room and we had to use a fan. Was usually 80 degrees in our room. Paid a hefty nightly rate for poor air conditining. Rooms were very dated. I wouldn't stay here again.
from Wayzata, Minnesota
Submitted on 05-07-2016
Looking through the reviews, it is unfortunate to see themes ongoing for so long without resolution. We weren't the lucky ones that didn't run into issues unfortunately. Doubletree has a level of expectation that simply wasn't met with our experience. To begin with Check-in was easily a 20 minute plus experience for us. Not sure why or if it was just us, luckily there was no line other than people trying to get their parking tickets validated. We took a few minutes to drop our belonging... Read more
from Toronto, Canada
Submitted on 08-07-2016
My dad and I recently stayed for one night during the Olympic swimming trials which we were very excited to see. Found this hotel kind of as a surprise because online it said all the hotels were sold out but when calling we were able to get a room. The hotel lobby is very nice and the staff were excellent even though our room wasn't ready as soon as we arrived. Rooms are a bit dated but the hotel has a great central location and is within walking distance of the Century Link Centre and the baseb... Read more
from Sandbach, United Kingdom
Submitted on 09-07-2016
We found the centrally-located hotel fairly easily but the convoluted route with luggage from the carpark into the lobby using different lifts was interesting. One of the 'automatic' doors was not automatic. The lobby was well decorated and the staff very helpful. Our room was a good size, clean and well-equipped but on the 10th floor and the wifi was terrible unlike most other Hilton hotels (including Doubletree) that I have stayed in before. Eventually I got onto the wifi of the bank next door... Read more
from Waterloo, Iowa
Submitted on 09-07-2016
Staff was amazing very quick with all requests! Mickey at the front desk is the best! We came to the hotel after a long hot day at the zoo. And Mickey took really good care of us! He even recommended an amazing restaurant for us and complimentary shuttle to and from when we wanted to go! We'll definitely be staying here again! Thanks Mickey
from Houston, Texas
Submitted on 11-07-2016
The hotel was clean. The staff was extremely nice. They treated us well. They always greeted us with a smile. No matter what our request were they were happy to please. If you travel to Omaha please stay at the Double tree Hilton
from Des Moines, Iowa
Submitted on 12-07-2016
Every employee we encountered was accommodating and friendly from check in to check out. The cookies and apples were a nice little treat at the front desk. Free shuttle was available for dropping us off and for returning us to the hotel when we needed it. The Doubletree is in the Old Market area. We went for an evening walk and felt very safe. We will be happy to stay here again.
from Chicago, Illinois
Submitted on 13-07-2016
Okay, we were just looking for a good night's sleep, shower and coffee in the morning. We were 1/3. Arrived at 9:30 pm, parking was $10 (surprise, as we hadn't noted that we were booked in the city. Our bad.) Hot cookies and desk clerk looking for a tip (I mentioned that I was surprised at the parking fee, and she told us how she'd taken care of that for us - no charge - and that the last guy she did that for gave her a $50 tip, "my kids gotta eat!"). Room was fine at first glance , but the "f... Read more
from Stewartville, Minnesota, United States
Submitted on 13-07-2016
This hotel was nicely laid out and had a comfortable bed. If you are looking for a high price over night this is the place. If you're looking at having a lot of family with you, like having rooms blocked, make sure you request that your family is at least on the same floor and in the same area, we were not so lucky. Don't forget to put the do not disturb sign on your door or you may be woken up by housekeeping.
from Chicago, Illinois
Submitted on 13-07-2016
I booked the room for someone in town for a job interview. The hotel listed itself as non-smoking; however, when my party checked in, the room smelled of smoke. Very unpleasant! Also, it was only a one night stay, but two nights parking was charged. The hotel was nice, breakfast was fine. There were some issues, though.
from Clinton, United States
Submitted on 15-07-2016
The staff was very courteous, friendly, and accommodating. The swimming pool was bigger than most hotels. Wish there was a hot tub. The bathroom was on the small side, and I was disappointed there was no refrigerator or microwave even though the room had plenty of space for those. The bed was very comfortable. On Sunday, the coffee bar that serves Starbucks coffee was not open, so that was a disappointment. Overall, we had a very good experience at this hotel.
from Grand Island, Nebraska
Submitted on 17-07-2016
The room was filthy because housekeeping did not come to clean after the previous guests stay. No one apologized, just gave me a different room. Extremely disappointed for how much money I paid. The cookies were good though.
from Rapid City
Submitted on 18-07-2016
Only stayed one night but the staff was helpful at check-in. We wanted to go to the old market for dinner, and found out they offer free shuttle there (and back, if you call them). Worked prefect! Room was nice sized, quiet, and was clean and comfortable. Easy to work there, with free wifi. They had a nice parking garage, that was connected via underground tunnel. i'd stay here again!
from Omaha, United States
Submitted on 18-07-2016
This is a beautiful hotel and the room is spacious with an upgrade. Also note, this is not in Old Market. It's a 1/2 mile walk which isn't bad but tough on little kids in the heat. A shuttle will take you there but they don't tell you that at checkin. The parking ramp is a little tricky getting out. It's $10/day and it is part of your room fee. That wasn't explained to us. Also, if you don't want coffee in your room, you'll have to pay at the cafe. They have a nice Starbucks but it wasn't open ... Read more
from
Submitted on 19-07-2016
The hotel has had minor upgrades over the past few years, mostly to the public areas. The front desk staff is friendly and helpful. They coordinated for a hotel van to take me to Walgreens for resupply. It is a 30 minute walk uphill otherwise. The bar staff is great. Stacy and Lindsay are fun and fast with the drinks and food. The food is mostly bar fare. Steak salad is excellent and the flat breads are better than average. The rooms are somewhat dated, but comfortable and clean. The fitness... Read more
from Parkville, United States
Submitted on 20-07-2016
We took a family weekend trip to Omaha and picked this hotel because of the location. The hotel is old and many of the features are worn out. The hotel was hosting a cheerleading competition so it was crazy busy. All but 2 elevators went out in the hotel so it took 10 minutes or more for an elevator. The wifi did not work the first night and the gentleman that helped me at the front desk was horrible and rude. Breakfast was overpriced and did not taste good. I spoke to the front desk super... Read more
from
Submitted on 22-07-2016
This is a hotel that has seen better days. You walk through the door, and the truth of that statement becomes very evident. Of the four elevators, only two we're operational during the entire length of my stay (5 days). The closet doors were off the tracks and would not budge. The towels had holes the size of dollar bills in them. Some of the desk staff were quite friendly, While others left much to be desired. The shuttle bus drivers were phenomenal! They had wonderful suggestions and we're ver... Read more
from Lincoln, Nebraska
Submitted on 24-07-2016
The Doubletree staff is phenomenal, especially those on the event crew. The front desk employees were extremely pleasant but understaffed. The rooms were very nice and comfortable BUT the elevator situation was TERRIBLE. We were there for 48 hours (Friday through Sunday) and the hotel was full of wedding & vacationing guests. There were only 2 working elevators (out of 4) the whole time we were there but Sunday morning there was only 1 and there were 15-20 minute waits to get one. And many tim... Read more
from Windsor Heights, Iowa, United States
Submitted on 24-07-2016
I will first say that the hotel itself is nice and comfortable. HOWEVER. They seemed to be extremely understaff or just have no organization. We were part of a wedding party so I recommend not staying here or organizing your wedding here. Lists of problems: Several people went to check in after the wedding and were told they had double booked a bunch of rooms and were full so they had to find a different hotel. Breakfast buffet is $18 per person and is the same breakfast a Super 8 would have. H... Read more
from Grandview, Missouri
Submitted on 24-07-2016
During our most recent stay we came after being at to zoo all day. Once we finally got to our room we had to walk around a mini fridge and microwave that were sitting in the hallway and stayed in the hallway around our room the entire stay. Then once in the room we wanted to get cleaned up and go out for a nice dinner. We got the iron and ironing board out and the iron didn't work. We called the front desk to ask for a new one and the front desk had an attitude like it was an inconvenience to g... Read more
from Boston, Massachusetts
Submitted on 26-07-2016
I was there for a conference and the staff was fantastic. The rooms are in need of an update, especially to meet the needs of the business traveler, but the hotel staff more than made up for it. The shuttle driver and the front desk staff did an excellent job of welcoming me to the hotel. The water in the main lobby was a nice touch.
from
Submitted on 26-07-2016
Highlights: * polite staff at check in, through the stay and at check out * Breakfast was in our package, and we were thrilled with the breakfast *rooms were clean *shuttle took us everywhere we went, and were polite. Cons: *With three weddings going on, and an elevator down it took 10 mins waiting for an elevator *NONE of the pop machines would take dollar bills. The front desk could only exchange two dollars, The most machines through the quarters back. The one machine we found was not cold. ... Read more
from Denver, Colorado
Submitted on 27-07-2016
On the evening of 7/23 my wife and I stayed at the DoubleTree as they were hosting a wedding reception that we were attending. The day started off okay when the front desk receptionist let my wife check in early to the room, however from there our stay went down hill. I went to drop my things off in our room and found our toilet to be overflowing all over the bathroom floor when I arrived. I tried to call the front desk to report the issue but there was no answer. I then had to go downstairs t... Read more
from United States
Submitted on 28-07-2016
If you are planning to stay at this hotel use the hotel app to check in ahead of time or your room probably will not be there when you arrive late at night. Staff is very disorganized and does not know what is going on or how to help you. Only two elevators working out of six for an 16 plus floor hotel.
from Omaha, United States
Submitted on 28-07-2016
Had 3 rooms in our party. Wanted 2 of them connecting and the other on the same floor....didn't happen. One was on 17th floor the other 2 on 4th. Had to switch rooms due to sink backed up. Maintenance worked on it for 2 hours. When we switched they were able to put on us on the 4th floor. That room wasn't available 2 hrs earlier. When the next one checked in they were on 4th floor--they selected their rooms through the "app" and were locked into a certain room of their choosing. When the 3rd ... Read more
from Sarasota, Florida
Submitted on 07-08-2016
This hotel is located right downtown in easy walking distance to all things downtown. The hotel is very pet friendly. Tip floor one is the bottom floor and has an exit to Capital St Come out the door and go right to come to the awesome Pioneer park. Lots of grass for the dogs and kids and really cool life size statutes / reproductions of the pioneers as they came across. A great spot to just walk around or sit and watch the bunnies that run everywhere. The hotel lobby bar serves a full re... Read more
from Siem Reap, Cambodia
Submitted on 11-08-2016
Nice hotel with massive lobby but very busy. Parking is in the nearby multi storey at a cost to guests. The rooms are big with comfy beds but no refrigerator or microwave. Flat TV in rooms. Breakfast needs to be negotiated in reservation price.
from Las Vegas
Submitted on 15-08-2016
Definitely fits my expectation for a DoubleTree property. First time for me at a DoubleTree, so the cookie was a surprise (recommend not letting it sit overnight as it will get hard, like any cookie... but just ask for another!). Location was great, plenty of bars and restaurants to visit nearby. Breakfast was way overpriced as a buffet, but good selection. Conference area was very nice. I would stay here again if going to downtown Omaha.
from Washington, DC, United States
Submitted on 02-09-2016
This was a terrific hotel experience. The staff was amazing and knew all the best places to visit and dine. They could not be more helpful and polite. The location was ideal to get to the airport or the downtown area which was great fun!! The room was fantastic, super clean and quiet. The best part was the hotel shuttle!!They picked me up at the train station, took us back and forth to the downtown area and then to the airport at the end of our stay. The drivers could not have been nicer and mor... Read more
from
Submitted on 06-09-2016
The location is good and its within walking distant to downtown points of interest. The room was fine but I've paid the same price in other hotels and got a better room. No small fridge available so made storage of infants milk a little challenging. A wide selection of TV channels. Free shuttle available within 4 mile range. You have to pay for parking, 10$/a day.
from
Submitted on 06-09-2016
Didn't have much time but enjoyed our one brief nights stay. Room was seriously spacious and had a great view! Parking was easy and staff was super nice. Close to shops and airport. Would definitely recommend this hotel! And don't forget those great cookies (desk clerk hooked me up)!
from Kalamazoo, Michigan
Submitted on 06-09-2016
We went for the swim trials. The room was old and the outlets could barely keep my chargers in them. The room had a weird shape. The staff was pretty nice and breakfast was a little overpriced, but convenient. Good location, sucky room.
from Chicago, United States
Submitted on 06-09-2016
This was my first time in Omaha, and being from Chicago, we see a LOT of hotels. This one was clean, the staff was EXTREMELY friendly and accommodating to everything! We were here for a wedding and I am definitely glad the bride and groom used this hotel for the room blocks! Would definitely stay here again!
from Des Moines, Iowa, United States
Submitted on 07-09-2016
We stayed there on 4 and 5 there is not frigirator in a room !the way validation ticket for Parking works I don't like that its waste of time and money ,people were stuck at the gate to go out for 15 min ,,,,all that for validation of ticket that's stupid to me I travel to lots of big city's never spent time on doubletree ,this was first time and last time .
from Wilmette, Illinois
Submitted on 09-09-2016
I am a diamond member of the Hilton properties therefore I stay at a lot of properties and this has been one of the worst. We were upgraded to a larger room after asking at check in. The front desk person appeared annoyed that we asked for the upgrade. The property is dated, the room was large but the bathroom was very small and you could not have two people in it at the same time. The floor had a mildew smell which appear to have come from some leak or water issue from a room down the hall. ... Read more
from Cambridge, Canada
Submitted on 10-09-2016
From the moment I arrived (at 11:30PM after another hotel giving away my room), the staff were incredible. I was greeted with warm smiles and a welcoming hospitality. I actually had booked the last room available in the hotel that night and it was incredible! Spacious, clean and bright. I was in Nebraska on business and the wi-fi was great, the room was quiet enough that I would work in peace and make phone calls. I don't know if I'll ever be in the area again, but if I am I'll be staying in the... Read more
from Saint Louis, Missouri
Submitted on 17-09-2016
I stay at this hotel because of its location, but wouldn't stay here if it wasn't also clean. The staff are friendly, the rooms are clean and comfortable, and I personally like the glass elevators. The warm cookie on check-in is nice, too.
from Ohio
Submitted on 17-09-2016
I stayed at this Doubletree Hotel Omaha Downtown at 1616 Dodge St. Omaha, NE 68102. It is close to the Old Market but not as close as a Hyatt Place, the Hilton Garden or a couple of Marriot Courtyards. The difference is that a couple of other hotels in the area offer cheaper parking and more convenient location. At the Doubletree be prepared to pay $5 by hour of $10 per day (given that you do not use your car for 24 hours) for parking. The room free internet is super slow!!! And for being able... Read more
from Williamsburg, Virginia
Submitted on 19-09-2016
We arrived mid afternoon and were warmly welcomed by the front desk staff. The 3 others in my party (2 rooms) made short work of the warm cookies. Check in went quite smoothly and we went up to our rooms on the 17th floor. Elevators came quickly, all 4 of them operating. As we were here for a navy reunion, we settled in for 5 nights. We never waited more than a minute or 2 for an elevator during our entire stay. Loved the 2 glass ones! My room overlooked the back of the hotel, where we l... Read more
from Southlake, Texas
Submitted on 20-09-2016
This is a great convenient location downtown whether you're driving or walking to attractions. It's easy on and off of I-480, but also most attractions are only 10 minutes or so if walking. Our breakfast and lunch were catered, and everything was fresh, with a wide selection. Beds are not the upgraded soft, cushy types found at some lesser priced chains, but the pillows were super! I slept well anyhow. Traffic is minimal even during rush hour,so the freeway wasn't noisy.
from Irving, Texas, United States
Submitted on 20-09-2016
Enjoyed this hotel. Nice accommodations. Restaurant could use a wider selection and provide breakfast reasonably. Construction makes the entrance and shuttle interesting! Would stay again if in the area.
from MISSOURI VALLEY
Submitted on 27-09-2016
the people in the lounge were very rude and unfriendly. The staff at breakfast was pretty much non-existent. We were not told in advance would have to pay aprking on top of all of the other fees. Would not recommend
from sacramento, United States
Submitted on 28-09-2016
Quiet, clean and friendly staff. The breakfast and lunch menu were good and good service. The bar menu was so-so. My impression the hotel was running on reduced staff. No bell staff to assist you with your luggage. Front drive was not accessible and getting in and out of the hotel was through a rear exit that was not staffed.
from Denver, United States
Submitted on 29-09-2016
Hotel smells and has very uncomfortable beds. Location is great, but overpriced for the poor quality of the rooms. Lobby is nice but breakfast bar is $20 for runny eggs, and dry biscuits. I would stay at one of the other Hilton brands if you have a choice.
from Seattle, Washington
Submitted on 01-10-2016
Staff excellent food good shops around and for you that love thrift stores omg they have tons look for them google them you'll be amazed. Rooms nice and clean bar excellent good food. Starbucks great the girl there wonderful. I book it but you'll need a fan it gets hot in the room.!
from Mililani
Submitted on 02-10-2016
Right downtown and great views! Enjoyed the spacious room and they allowed pets. Had to park in the bank parking and had to pay, but typical of a downtown hotel. The pool was nice. The complimentary breakfast was the best we've ever had at a hotel.
from Carter Lake, Iowa
Submitted on 04-10-2016
I was there for business and had a good experience. The location of the hotel was really great within walking distance of the old market. It was within walking distance of the Century Link center. People at the front desk were very helpful!
from Vienna
Submitted on 05-10-2016
The staff was great, they even have an airport shuttle. Unfortunately, they couldn't get me a room on the HHonors floor and no upgrade as HHonors Diamond, always disappointing. The breakfast buffet, which was complimentary for elite members was surprisingly good. The hotel itself is somewhat older but well kept. The location is pretty good - it's an about 10-minute walk to the Old Market area where most restaurants and bars are located.
from Salt Lake City, Utah
Submitted on 06-10-2016
All the staff at Doubletree Hotel Omaha - Downtown/Old Market is phenomenal! Staci was wonderful to work with and our event ran so smoothly. The location is perfect and you will not regret scheduling an event here. Hotel is extremely clean and really helped to elevate our brand and services.
from Blythewood, South Carolina
Submitted on 06-10-2016
Would not recommend this hotel to anyone. Very disappointed in Hilton/Doubletree hotel Downtown Omaha. We could not control our air/heat. Air was set for hotel so if we got cold, we had to order a space heater. What type of place has space heaters???? If you were hot and the air was not cool enough, you could order a fan!!!!!
from Bloomington, Indiana
Submitted on 08-10-2016
Our room was very cold at check in. We increased room thermostat to 76F with no effect. Called guest services and learned that the entire hotel is set for cooling and has not yet switched over to heat system for the fall/winter. Only option was for them to bring a space heater and extra blankets to my room. Very disappointing, especially for the price paid for the room.
from Omaha, Nebraska
Submitted on 09-10-2016
We stayed at the double tree for 5 nights. They gave us warm cookies upon arival and the staff were extremely helpful. The breakfast is one of the best breakfast buffets Ive had at a hotel. Very easy to eat healthfully.
from Dublin, Ohio
Submitted on 09-10-2016
Good points: our room was clean; the breakfast buffet was good (note:extra charge!); the hotel is only 5--6 blocks from the terrific Joslyn Art Museum, so it's an easy walk there; a walk 4 or 5 blocks East and 10 or 12 South takes you to the Durham Museum (also terrific and worth the walk); there's interesting public art a few blocks away; there's a free airport shuttle that runs frequently and right on schedule; room amenities were good; good bedside reading lights. Why it only got a 3: the ... Read more
from Scottsdale, United States
Submitted on 10-10-2016
The venue was very nice. It was centrally located and attractive. The room would have been perfect had I been able to at least shut off the air conditioner. The room temperature was 60 degrees and even trying to adjust the temperature setting didn't work.
from
Submitted on 11-10-2016
Full service van! Took us wherever we wanted to go downtown! Wonderful service! Especially Keante! Milk n cookies just what we needed after a long day of flying. ;) Went to Old Market place. I will definitely be back!!!
from Spencer, United States
Submitted on 12-10-2016
Paid for the name of the hotel not the hotel itself. for the charge of $700.00 for a couple days - the money value is super high... My room was 64 degrees or less - In October... Bathroom - things were broken Charged for parking daily - Housekeeping was hit or miss
from Smithers, Canada
Submitted on 12-10-2016
Stayed for 7 days and had a wonderful experience. Nice room and absolutely terrific staff. Food was good and the atmosphere was very friendly. I would stay here or with another Double Tree again. I know the rest of our group was equally satisfied.
from Minden, Nebraska
Submitted on 14-10-2016
Front entrance being redone but don't expect anyone to guide you outside. You enter through back, no carts to be found for luggage. Water came pouring out of the ceiling in the night. Didn't comp my room. Watched me struggle out of hotel and offered no assistance with luggage.
from York, Nebraska
Submitted on 15-10-2016
This is the 3rd time of staying @ the Double Tree, and I'd rate it average. The place is clean and all, but just dated as far as décor. For some reason we were on the 11th. floor, which is the HHonors floor. One of 2 HHonors floors, I think. Anyway if you have to pay extra to stay on the honors floors don't. Our room didn't even have a frig or microwave. What a bummer, esp. after a Jimmy Buffett concert and no way to heat up the sammies. I'm not saying it's a bad place to stay, but I expect mor... Read more
from Livingston, United Kingdom
Submitted on 14-10-2016
Stayed at the Double Tree Hotel for a Bear Care Conference. Great location with friendly helpful staff. Great selection of food for breakfast and evening meals. They also have a minibus which drops you off and collects you from anywhere within a four mile radius of the hotel which is really helpful. The room was lovely and clean and we even had towels made into little bears which was a lovely touch. Would definitely recommend a stay here.
from Tacoma, Washington
Submitted on 19-10-2016
Great location, rooms were outdated and not cleaned thoroughly, great customer service. Parking is not ideal since you have to pay $10 a day or find parking on the street. The internet was slow and not great.
from Gilbert, Arizona
Submitted on 20-10-2016
I was charged for the room when the company I work for called and had it switched to a company card and i never got a receipt bell service was good so was shuttle back and forth to training however I was checked out of the room before even checking out
from Pembroke Pines, Florida
Submitted on 23-10-2016
The staff is friendly. The rooms are a great size. The bed is comfortable with four pillows each bed. Great view of the tall buildings on the even-number side rooms. The bathroom is a little small; one shampoo & one conditioner. No lotion. Flat screen tv with all the HBO channels. The pool area looks nice. Breakfast is lovely. The restaurant staff is nice. Many eateries & The Old Market is a 5-min walk away & the front desk will provide a simple map for everything in the area. Enjoy.
from SIOUX FALLS
Submitted on 25-10-2016
Not the best - but excelente location Rooms were small -beds were great! Bathroom was very small. After a day walking I was looking forward to relax on jacuzzi - this hotel did not offer one. Pool Was clean but cold.
from Indianapolis, United States
Submitted on 25-10-2016
Very nice hotel with very professional staff. Quick to respond to your needs. Very clean and a good location downtown. Easy walk to a lot of places. Very customer oriented with their free shuttle service around the downtown area if you preferred to not walk.
from Kansas City, Missouri
Submitted on 26-10-2016
The DoubleTree on 72nd lost its Hilton flag, this property should also well. ITs old, dated. My room smelled funny, but I couldn't change. Checkin was slow. Honestly, given the new hilton downtown, there is no reason to select this property.
from Omaha, Nebraska
Submitted on 26-10-2016
Nothing but a tv for room entertainment. No movies to rent. No DVD. Sisters planning on a fun overnight watching scary movies. I suppose we could have looked at each other and been scared but we know each other too well.
from
Submitted on 28-10-2016
A little pricey, but to be expected i guess so close to downtown. Hotel was very clean and was nice to have a starbucks in lobby. breakfast was very good but very pricey.excellent pool and fitness center
from Houston, Texas
Submitted on 29-10-2016
Great location, excellent staff, just needs to have building overhaul. The carpets are old, both in the hallways and in the rooms. The Hvac needs to be fixed so that complete temp control is done from the room versus the building as a whole. I needed to get a portable space heater to warm up my room.
from Kansas City, Missouri
Submitted on 01-11-2016
The hotel was clean & comfortable. Food & service was good. Check in & out was easy. It was close to downtown so u could walk to restaurant & shops. Water front wasn't far. Highway was at easy to get to off & on.
from Inglewood, United States
Submitted on 31-10-2016
Nice hotel but they don't let you control your room temp. The room was nice but I guess in the off season they turn off the heat and air. I went in October so that's low key winter time for a California Person like myself and I was unable to turn the heat on.
from Independence, Missouri
Submitted on 02-11-2016
The location is very convenient to many downtown activities with most being within walking distance. Rooms are large and comfortable. Bed was wonderful!!! Make sure you are a member of Hilton Honors program for some added perks and possibly cheaper rates. Front desk staff were always very friendly and helpful. Liked the warm chocolate chip cookies each afternoon!
from Centennial, United States
Submitted on 03-11-2016
Find another place to stay - this one will disappoint you. No valet parking - you self park in adjacent parking structure and pay $10/day to do so. No bell captain - you get to hump your luggage on your own. Surly staff at the desk who look at you suspiciously, ignore you for several minutes, then are curt with you when they can finally find the time to serve you. If you're Hilton Honors, you'll be wasting your hard-won points if you use them to stay here.
from Omaha, United States
Submitted on 06-11-2016
All the necessary and important information is included in the body of the survey. If you are visiting, I hope that anyone who decides to stay at the Double Tree is able to meet Terri and experience. The location was great and everything was going well and thanks.
from Boston, United States
Submitted on 11-11-2016
This was definitely an average hotel experience. Rooms, lobby, dining room and bar area are dated and in need of updating. Amenities lacking and WiFi was slow and spotty. Staff were ho hum, not very lively nor engaging. Location was good, lots of restaurants in the area and was very close to the airport.
from Minneapolis, United States
Submitted on 10-11-2016
I stayed in a hotel in Havana, Cuba in March that, even after an almost 60 year economic embargo by the US, was a 5 star hotel compared to this place. It was cold, noisy, no water pressure, lousy WiFi, and generally run down. Omaha has a long way to go to provide "big city" accommodations.
from Buna, TX
Submitted on 14-11-2016
Front desk service is great. Nice, expansive lobby with a great hotel bar. That's about where the positives end. The interior corridors; from carpet, to walls, to drab wooden doors, to the popcorn ceilings, are all terribly dated for a hotel bearing the Doubletree branding. They did update the locks on the doors to ir scan keys though, which I am sure wins points from people who hate sliding keycards. Im staying in room 509. The decor of the room matches the interior corridors; dated, dated, dat... Read more
from Denver, United States
Submitted on 15-11-2016
Stayed here 3 nights for a business trip. Parking is very limited for any vehicle larger than a car. I have a standard pickup but it was too tall for the parking garage (garage max height was 6' 5"). No temporary parking was available so I had to park at a meter over 2 blocks away just to check in. While checking in, the staff directed me to the oversized parking garage but it was super sketchy. Basically you go in the garage but you better not drive around the corner because the height drops ba... Read more
from selden, United States
Submitted on 16-11-2016
I was in town for a wedding and spent a lot of time at hotel while my husband was busy doing wedding stuff. I was very comfortable and the free internet and computers in the lobby were extremely helpful as I was able to manage my business at home. I found all hotels employees super nice and helpful!
from Watertown, United States
Submitted on 16-11-2016
The DoubleTree Downtown Omaha is one of those properties that does it's absolute best to be special to you! The staff has adopted the vision of the GM, Mr. Buonanni, and delivers through the multiple steps of the process. Great job, staff!
from Los Angeles, United States
Submitted on 19-11-2016
I was staying here 3 nights with a group of coworkers. We had a great stay. I want to comend the Front Desk, Cafeteria and the Shuttle service! Thank You!!! The only thing I am not in full agreement is the fact that they allow pets other than service dogs.
from
Submitted on 19-11-2016
This hotel is exceptionally well located to the airport traveler. This hotel is clean and comfortable. Rooms are quiet, no noise from rooms around mine. There is a Starbucks at the hotel lobby, and a full bar with food in the lobby.
from Nicoma Park
Submitted on 22-11-2016
We recently spent 3 days in Omaha at the Doubletree by Hilton. The downtown location was convenient to many of the sights that we wanted to visit. Our room was very clean and comfortable and the hotel staff went out of their way to cater to our every need. If you are traveling to Omaha on pleasure or business, this is the hotel for you. Breakfast is superior...not your usual hotel fare, their breakfast is a full meal.
from Princeton, United States
Submitted on 22-11-2016
This is a nice hotel right in the middle of Omaha. You have all the best of downtown right out your door. It is easy to drive to and has great parking. The bar-restaurant is fantastic, the staff was just great. It is a great building and this makes you feel well off.
from
Submitted on 25-11-2016
The Doubletree hotel is conveniently located in downtown Omaha and just a couple of minutes drive from the airport (perfect if you have to catch an early flight). The staff was super friendly and I love that you get a warm cookie when you check in. Rooms are clean and okay.
from Omaha, United States
Submitted on 28-11-2016
Great stay! We had nice stay, and i would recommend this hotel for anyone in the future. Please update my email to nakerts89@cox.net. Everyone was welcoming and the hotel was very clean and felt like home away from home. Thank you.
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