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DoubleTree by Hilton Omaha Southwest

Omaha, NE, US (OMA)

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Based on 235 reviews
3.5-star hotel with free area shuttle and restaurant.
Room & Rates
1 King Junior Suite - DoubleTree by Hilton Omaha Southwest - 1

1 King Junior Suite

  • one king bed
  • living area w/sofa bed
  • complimentary Wi-Fi
  • 42-inch flat screen TV
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • iron/ironing board and hair dryer
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1 King Suite Mobility/ Hearing Accessible w/Roll-In Shower - DoubleTree by Hilton Omaha Southwest - 2

1 King Suite Mobility/ Hearing Accessible w/Roll-In Shower

  • one king bed
  • living area
  • visual alerts
  • complimentary Wi-Fi
  • 42-inch flat screen TV
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • iron/ironing board and hair dryer
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1 King Bed/1 Queen Beds 3 Room Suite w/Sofa Bed - DoubleTree by Hilton Omaha Southwest - 3

1 King Bed/1 Queen Beds 3 Room Suite w/Sofa Bed

  • one king bed and one queen bed
  • living room w/sofa bed
  • two separate bedrooms
  • complimentary Wi-Fi
  • 42-inch flat screen TV
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • iron/ironing board and hair dryer
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1 King Bed  - DoubleTree by Hilton Omaha Southwest - 4

1 King Bed

  • one king bed
  • complimentary Wi-Fi
  • 42-inch flat screen TV
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
1 Queen Junior Suite  - DoubleTree by Hilton Omaha Southwest - 5

1 Queen Junior Suite

  • one queen bed
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • 42-inch flat screen TV
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
2 Queen Beds - DoubleTree by Hilton Omaha Southwest - 6

2 Queen Beds

  • two queen beds
  • complimentary Wi-Fi
  • 42-inch flat screen TV
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
2 Queen Suite Mobility/ Hearing Accessible w/Roll-In Shower - DoubleTree by Hilton Omaha Southwest - 7

2 Queen Suite Mobility/ Hearing Accessible w/Roll-In Shower

  • two queen beds
  • visual alerts
  • complimentary Wi-Fi
  • 42-inch flat screen TV
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
DoubleTree by Hilton Omaha Southwest
3650 S. 72nd Street, Omaha, NE US 68124

Feel welcome the moment you arrive as our friendly staff greet you with a freshly baked chocolate chip cookie at check-in. Combining style with convenience, the unique guest rooms at this Omaha, NE, hotel offer modern amenities including a 42-inch TV, complimentary WiFi and a large work area. Upgrade to a tastefully decorated suite and enjoy more space, a wet bar and a second TV. For your convenience, a free shuttle service is available from our Omaha hotel to Eppley Airport.Host your dream wedding or event at our contemporary hotel in Omaha, NE, with a 3,000 sq.ft. meeting room, a 475 sq.ft. board room, a 24-hour business center, creative catering services and a dedicated events staff. Relax and enjoy the recreational facilities of this Omaha, NE hotel. Unwind with a dip in the swimming pool or whirlpool, energize with the latest Precor equipment in the complimentary fitness center or buy souveniers in our onsite gift shop. After a busy day, enjoy a drink by the warm and inviting fire pits at the poolside bar, before enjoying delicious American cuisine in the onsite restaurant.

Guestrooms

Each one of our 180 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and MP3 docks. Other amenities available to guests include flat-screen TVs, room service, and coffee makers.

Why Stay Here?

  • Complimentary local shuttle during set hours
  • Room Service 
  • Complimentary Free Parking

Guest Services and Amenities
This property offers the following amenities: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

More To See and Do

  • Aksarben Village
  • City Center
  • University of Nebraska

AMENITIES:
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Audio Visual Equipment
  • Baggage Hold
  • Business Center
  • Communal Bar Area
  • Elevators
  • Fitness Facility
  • Gift Shop on Property
  • Lounge/Bar
  • Luggage Storage
  • Outdoor Pool
  • Room Service
  • Snack Bar
  • Transportation services - local area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 235 reviews
from Boulder, Colorado
Submitted on 03-06-2016
A place to recoup from the car trip the place was clean the staff very welcoming. And the restaurant staff and food were good too I would recommend the hotel and restaurant to any traveller passing or staying in Omaha
from Thornton, United States
Submitted on 04-06-2016
This hotel was suggested to us since it's relatively new. It was suuuuuper clean and well taken care of. Modern decor and amazing comforter and pillows. The pool was perfect for our little ones after a looooong day drive.
from Ames, Iowa
Submitted on 04-06-2016
Very satisfied with service & cleaniness of room, didn't had breakfast because think there closed@9:30am or got to my room@3:30/4am& wake up @9:30am overall great stay!! Complimentary water bottles came in handy!!
from Rapid City
Submitted on 05-06-2016
This was a great hotel but each morning at breakfast the staff was unable to keep the buffet stocked. Their were people waiting all the time with long lines. They even ran out of bread!. This hotel needs to hire additional staff. Otherwise this hotel was great.
from ROCK VALLEY
Submitted on 06-06-2016
We enjoyed our stay and it met our needs. We made our reservations based on our group recommendations and we were pleased with the value we received. It was not the original Double Tree the group thought but it turned out great.
from Battle Creek, United States
Submitted on 08-06-2016
This Doubletree Hotel is a wonderful place to stay, eat and celebrate! The hotel is close to I-80, and has a spacious and colorful welcoming lobby!! Our family used 12 guest rooms and also a conference room for supper and gift opening. The Vida restaurant was exceptional in decor and service. Highly recommend this hotel!!
from Mendota Heights, Minnesota
Submitted on 29-06-2016
Staff was awesome and really accommodating, we had a large group come for a baseball tournament and we felt very welcomed. The restaurant had very good food. The location of the hotel was very convenient to get to everywhere we needed to go.
from Miami, Florida
Submitted on 29-06-2016
Staff was wonderful! Our group had a great time! We went for a youth baseball tournament and the hotel staff members were extremely accommodating. Can't say enough about the service! They went above and beyond to make sure we had a great time!
from Minnesota
Submitted on 29-06-2016
This hotel provided one of the BEST hotel stayso I have ever had! The staff was so friendly, helpful and knowledgeable. All the amenities were great too. Central location right off freeway makes it easy to get anywhere. You can't go wrong with this hotel!
from Kalamazoo, Michigan
Submitted on 29-06-2016
Had a great time in Omaha! Nicely updated hotel with good gym and nice clean rooms. Needed a rental car to get to and from the Centurylink Center but it was good to get a little away from town after the events. A little mix up at check in, but Travis the GM made it right before we checked out. Close to several stores to the North.
from Los Angeles, California
Submitted on 30-06-2016
Great hotel, good loc for all areas. We played in a baseball tournament and our team from Los Angeles all stayed at this hotel and we all had a great time. The parking at the hotel also was nice and close to the rooms. Check in and out was the quickest I can remember at any hotel. Clean area with a lot of restraunts just minutes away.
from Charlotte, North Carolina
Submitted on 02-07-2016
Stayed here for just one night. Rooms were very nice. Hotel had a pool and hot tub. I was concerned as it was very close to I-80 and within a couple miles of a hospital, but I never heard any noise. We did have a fire alarm at 05:00 AM due to a thunder strike on the roof. Staff handled this very well, even sent an email the next day that explained everything. To access the hotel you turn onto Grover. The hotel is next to restaurant and a Burger King. It is located in a commercial/industrial ... Read more
from Kingwood Texas
Submitted on 06-07-2016
This Hotel was clean and new. The service and hotel staff was very good. Great breakfast buffet and could order off menu. We really enjoyed our time here and will definitely be coming back to stay here. Although this was not in downtown it was a short easy access drive to downtown.
from United States
Submitted on 06-07-2016
Beds are comfortable, staff is very helpful. Rooms are nice, our only complaint was the bathroom counters were a little too small. Easy to get around Omaha from this location - you're right off the interstate (but no traffic noise) and it's just 11 minutes to the Event Center/Ballpark or Old Market district.
from Des Moines, Iowa
Submitted on 09-07-2016
The staff was very friendly and the dining room/ bar area was very nice. The pool is kinda small but its sufficient to move around and enjoy the water but not to actually swim. Room service was fast and good
from Sarasota, Florida
Submitted on 10-07-2016
Nice property/room. Poor staff. We had a certain room reserved.. Wasn't available on arrival. Front desk staff was rude . Asked 4 times to speak to manager who never called . Room not cleaned 3 of 7 days
from Denver, CO, United States
Submitted on 12-07-2016
The quality of this hotel is superior from the soft white sheets and down comforter to the designer bathroom. I would highly recommend this hotel for any traveler looking for accommodations in the Omaha area. you must have the made to order breakfast during your stay.
from Denver, Colorado
Submitted on 16-07-2016
You cannot go wrong staying here. Its a wonderful hotel, everything is clean and new. We were missing something in a room...2 minutes and corrected by the staff. Enough said. It deserves 5 stars. We had breakfast there, and the breakfast bar includes fresh cooked omelets. It was a great deal.
from Kearney, Missouri
Submitted on 17-07-2016
Nice, modern looking hotel. Room was clean and bed was comfortable. Staff at check-in and through out the hotel were friendly. Pool and fitness areas were cleaned and well maintained. Have stayed here twice in 2016, and would definitely stay again.
from
Submitted on 17-07-2016
We stayed here for our HS volleyball team camp at UNO. It is a completely remodeled hotel with a modern style. The lobby, pool, and restaurant are very nice and open. Additionally, the rooms are very large with comfortable beds. It is convenient to most locations in Omaha, especially if you are going to multiple locations. I also really enjoyed the staff as they were very friendly and helpful. They have a large bar with a great selection of liquor, wine and tap beer. Additionally, the restaurant... Read more
from Calgary, Canada
Submitted on 17-07-2016
Very friendly staff and extremely helpful. Cleanliness was superb. For my first time in Omaha they made my experience very good and were extremely inviting. I would recommend this hotel to anyone. Also a great location, not to far from main attractions, but not in the midst of the busy areas.
from Oklahoma City, Oklahoma
Submitted on 18-07-2016
This is a great place to stay. From the check in process (with the free cookie) to the rooms, and dining. They wrote the book on customer appreciation. I became a HHonors member based on this stay. I look forward to future visits whether to this location or others like it. I just hope they didn't set the bar too high.
from Aurora, Colorado
Submitted on 20-07-2016
Helpful staff. Loved my stay, the room smells clean. The pool was always packed with kids running around however the hotel staff did their best to put floor fans to dry the floors. Kids can be a little nosy at times. Stil had a pleasant stay! buffet breakfast was good!
from Erie, Colorado
Submitted on 20-07-2016
We stayed here one night while traveling across several states. We wanted a room that had a door between the room and the living area because we have 2 small kids that go to bed early. We originally booked a Queen Suite but although is had a separate bedroom, there isn't a door you can close. We discovered this at check in and they suggested we take a 2 bedroom/2 bath suite. 1 king bed in one room and a queen in the other. They had to make sure it was ready because it doesn't get booked very oft... Read more
from Iowa City, United States
Submitted on 20-07-2016
Annual Omaha Zoo trip for my family. It is always fun but this weekend was even better because the Double Tree SW. The cookies are always a hit at check-in, or for a late night bedtime snack for my two girls. Hotel restaurant is solid place to eat on its own right. Pool is a shallow pool so the fact that my girls didn't need their floaties/life-jacket made it that much more enjoyable. Solid place to stay with a super friendly staff.
from Manhattan, KS
Submitted on 21-07-2016
This seems a new property and it is indeed sparkling clean. The staff at the reception is very nice. Rooms are very clean too. The service at the breakfast was different every day, sometimes I got a coffee refill sometimes not, one day I was told I could get an omelette prepared, but nobody told me about this the three other days when I had breakfast there. The quality of breakfast food is relatively poor. They love serving old bananas in Nebraska. There is definitely room for improvement there!
from Iowa City, Iowa
Submitted on 27-07-2016
I would highly recommend this hotel. The staff was friendly. The proximity to Ralston arena was perfect. A short drive to the old market. Clean, nice beds. Very little noise, so we slept great! The warm chocolate chip cookies and
from Lincoln, United States
Submitted on 27-07-2016
Incredible caring staff, very attentive and clean hotel. The rooms are spectacular, and housekeeping does a great job cleaning the rooms. I will be back soon and continue to stay at this hotel. Darnell the security guard and the woman working with night shift with blue contacts and blue contacts are one of the main reasons I'd go back.
from St. Louis, United States
Submitted on 27-07-2016
We booked this hotel at the last minute without knowing anything about Omaha. The location was convenient to highways. The hotel itself is BEAUTIFUL! The staff was very responsive and pleasant. Beds were comfortable and rooms/bathroom were spacious. Kids loved the pool, which was clean. Would definitely stay here again.
from West Des Moines, Iowa
Submitted on 29-07-2016
Good stay overall but definitely plan to have a cooler with you vs using their fridge. It was way to small and didn't keep anything cold. Room was clean and staff was nice. They even give you a warm cookie at check out...
from Overland Park , KS, United States
Submitted on 02-08-2016
Loved the lobby and rooms, very well done. Wasn't expecting this nice of experience for the price. Bar area was very modern and comfortable. Pool and Patio area were kept very clean Excellent choice! Will be back
from Ash
Submitted on 04-08-2016
There was No mini fridge in room. I was given two free bottles of water for being a HHonors member but I had no place to keep them cold. Called down to the front desk and was told only the suites have fridges.
from New Albany, Ohio
Submitted on 05-08-2016
We stopped here on our way to CO because it was close to the highway. The front desk staff member was friendly and helpful and the warm cookies were appreciated because we were starving! The hotel is modern and we found the room quiet and comfortable. We decided to eat at the restaurant Vida because we were tired and we were glad we did. I'm vegetarian and there wasn't much on the menu I could eat but the waitress said they would be happy to modify dishes to suit me. She suggested vegetable ench... Read more
from Fort Knox, Kentucky
Submitted on 05-08-2016
Nice clean hotel, friendly staff. Great pool. The restaurant was pricy though. They gave me a free drink coupon for the bar. The limit is $10 on it. I ordered a Jameson and it was $12. Glad I had that card.
from Omaha
Submitted on 05-08-2016
We choose this hotel for our family reunion and are very glad we did. Excellent value and the staff was extremely accommodating. Rooms were comfortable and modern. Great pool, indoors, which the kids enjoyed. Our group booked about 10 rooms and everyone was pleased. The food in the restaurant was very good and the bar manager and entire staff, Cassandre and Niki, took good care of our family group. We held a private party in the dining room and they made sure every detail was taken care of... Read more
from Scotrun,
Submitted on 06-08-2016
This hotel is awesome! Nice and Clean! Very Modern decor. Right of I-80. Speedy check-in and out. The warm cookies are so delicious! Clean room with comfy beds and flat screen tv. Free wifi for HH honors members. Would stay here again!
from Colorado Springs, Colorado
Submitted on 06-08-2016
This hotel is very well managed, spotlessly clean, and provided outstanding customer service and value. Our three night stay here - just completed - could not have been a better experience for our family. Warm cookies greeted us upon arrival, the rooms are decent-sized and modern (including the bathroom!), and the beds and linens clean and comfortable. Located right off I-80 but we experienced very little freeway noise. I highly recommend this property, we will definitely be staying here aga... Read more
from Laramie, Wyoming
Submitted on 08-08-2016
Loved the professionalism of the staff. My room was very clean and after the traffic died down at night, I had the most peaceful nights rest! I will definitely look for Doubletree hotels in other cities.
from Rapid City, South Dakota
Submitted on 12-08-2016
My daughter and I got in at 10:30 pm and we were starving. Stopped by the restaurant right before closing, they offered us the full menu and they brought it to our room!! Thank you Andrew you are awesome! Food was great too! Room was beautiful and the bed was comfortable. We will be back again! Thank you for a great night!
from Moscow, Idaho
Submitted on 13-08-2016
Superb staff. Modern, contemporary throughout. Super clean. Quiet. Comfortable beds. Shallow indoor pool, perfect for kids. Excellent bar. The finest place we stayed in our trip across the plains. Also a great value at about $100 a night including taxes. You can just see that this place is well managed. Every staff member makes a point to greet you. Very refreshing. Would stay here again in a minute.
from Tonganoxie, Kansas
Submitted on 13-08-2016
Doubletree hotels are always good but this was great. We took the kids up for the zoo. The hotel pool was perfect for kids and warm. The food was great and the bartender (I think Anthony) was so nice. He makes a mean margarita. The kids loved taking the limo to dinner. It just made the trip even better for them. Great job!
from Spring, Texas
Submitted on 15-08-2016
Newly remodeled, this hotel is clean and very comfortable. I ate breakfast at the buffet and enjoyed the gym. While I didn't use the pool, it was a very big indoor pool. Room was large and clean. Other than noise from a family going down the hallway, the room was really quiet and I was near the elevator, so I would have heard just about anyone going down the hall. Register for HHonors and check the sale site. I prepaid (nonrefundable) and got an excellent rate.
from Des Moines, United States
Submitted on 15-08-2016
I only spent about 10 hours in the hotel, but it was a very pleasant stay. Front desk staff was efficient and friendly. Upgraded room was spacious and modern. Dinner in the Vida restaurant was excellent. The Verde Chicken dinner was worth the preparation time. The guacamole was so fresh I could have eaten it with a spoon. Definitely a nice place to stay - I only wish my time there could have been longer.
from Mishawaka, Indiana
Submitted on 17-08-2016
The hotel itself was neat and in a convenient location. Complementary infused water was a nice touch. The staff was very helpful. The breakfast was a bit pricy for what you got, but I suppose that's common for hotels.
from Wichita, Kansas
Submitted on 26-08-2016
Complete lack of service, non-welcoming experience and attitude from staff. Not what I'd expect from a Doubletree. Check-in was not a welcoming experience. They did not have the room available that I'd reserved. Not welcomed as a HHonors member. No cookie offered. We checked in with four people for a double queen room. We were only provided 3 towels in the room. I called down to get an additional towel and was told they would bring one up. Forty-five minutes later, we get a call from t... Read more
from Mahwah, New Jersey
Submitted on 04-09-2016
As a Diamond member you would think that when you e-check in you have your key already done. Having said that, front desk is efficient. Restaurant is typical for a Doubletree. Overall a very nice hotel and must have been redone within the past few years. Quiet rooms as I-80 is nearby and you can't hear a thing. 15 minutes from where the touristy things are.
from Kansas City, Missouri
Submitted on 05-09-2016
This very new hotel diverges from what I've experienced at most Doubletrees. The staff was as welcoming and friendly as ever, but the room furnishings were cheaper-looking and less comfortable than any other. The counters and coffee table had sharp corners. The mattress was not as comfortable as I typically find at a Doubletree. The LED lighting was too bright and too white. The blinding bathroom mirror lights were fine in the morning, but rough at night. I found that the small make-up mirror ha... Read more
from Des Moines, Iowa
Submitted on 06-09-2016
GREAT STAFF, nice rooms. Hotel had a great feel to it. Staff was incredibly accommodating! A very pleasant surprise was the option to have the shuttle or LIMO take you to and from destination within 3miles from hotel for free. What a fun surprise! Limo was nice and shuttle was even nicer. I highly recommend this hotel for business or pleasure with family and friends!
from Omaha, Nebraska
Submitted on 07-09-2016
We had the opportunity to stay at the new DoubleTree when were selling our house but waiting to move in to our new house. This hotel has had many previous owners (we stayed here when visiting relatives when our now adult children were small) but Hilton purchased the property and gutted the entire building it seems, and redid everything. My wife and I stayed for 13 or 14 nights, and we couldn't have been more comfortable. We had a mini-suite with a sitting area, small fridge, and microwave, an... Read more
from Battle Creek, United States
Submitted on 09-09-2016
This facility has a great location on I-80 and 72nd street. It has a large parking area, spacious lobby, fantastic restaurant and bar, great beds, indoor pool and friendly and capable staff. We enjoyed the restaurant and pool and sleep well in the beds!! The warm cookies upon arrival and departure were a real treat! We would highly recommend this hotel and will plan to stay here in future visits to the Omaha area.
from
Submitted on 11-09-2016
Recently I hosted a baby shower in the BEAUTIFUL Vida SW Grill at this hotel. From the planning stage to loading the cars up with sweet precious baby gifts, everything went perfect! Beautiful ambiance, fabulous food, and attentive staff! Thanks for an AMAZING event!
from Las Vegas, Nevada
Submitted on 11-09-2016
We are Hilton Honors members, so we almost always stay at Hilton properties. This was our first time at this Doubletree, we have stayed many times at the old location. The location was great for our purposes, and parking was great. Checki in was quick and friendly. Our room, though on the smallish side was fine and the bed was comfy. Those are the good points. We went down for breakfast and the service was slow and confused. I ordered off the menu and was told to help myself to fruit. I went t... Read more
from
Submitted on 17-09-2016
The hotel in general is nice. Check in was fast and easy. Went upstairs to the room and the bathroom counters looked dirty. Room was dusty. Didn't think much of it till I noticed there was hair in the bed my kids were sleeping in!!! Come on!! That's nasty!!! Won't stay here again. Thinking someone's getting paid NOT to do there job!!! Shame on management and this hotel!!
from Daphne, Alabama, United States
Submitted on 22-09-2016
Very comfortable and clean. Beautiful indoor swimming pool and casual deck area. The house restaurant is a nice convenience with fairly reasonably priced food and drink (as hotel restaurants and bars go). The bathroom has everything you could need and the bed is just right. I think the price per night is just right for this area.
from Atlanta, Georgia
Submitted on 25-09-2016
Great location and a very comfortable space and all the staff was really great!!! The staff was Very accommodating and kind. From booking the reservation to arrival, check in and check out was very easy.
from Callaway, Nebraska USA
Submitted on 27-09-2016
We stayed at the at the Doubletree Hotel in conjunction with a family wedding. My wife and I could not have been more pleased with our stay. The rooms were clean, comfortable and spacious. All of the staff were very courteous and helpful. The location at 72nd Street and Grover with easy access to Interstate 80 is an added plus. Our Sunday morning breakfast was excellent. The buffet was kept open even though we arrived 5 minutes before it was supposed to close. Our waitress was extremely comp... Read more
from Omaha, Nebraska, United States
Submitted on 27-09-2016
Really enjoyed this hotel. Stayed for a wedding overnight. The beds were so comfortable, I even considered ordering the bedding from their website but it totaled over 1,000 which I thought was outrageous. Overall, great quality. Room does not have a mini fridge though.
from Gautier, United States
Submitted on 29-09-2016
The room was very nice and clean. We only had an issue with not having fresh towels and garbage emptied until the last day. Also we were misinformed by the hotel website that the shuttle transported guests to the airport. This service was not needed for us but some of our family was depending on it. They were told that shuttle only transport a maximum of 3 miles. We really enjoyed the cookies and the indoor pool/hot tub.
from Metro Minneapolis-Saint Paul, Minnesota
Submitted on 02-10-2016
I really enjoyed the customer service. The Room was clean and tidy. The warm cookie during check in was a really nice treat after spending 5-1/2 hours on the road. I diffiantly recommend this place to stay at if you are in Omaha for business.
from
Submitted on 03-10-2016
New property, great central Omaha location. I had a 1 bedroom suite, it was very spacious. The bed was very comfortable and the air conditioner did a great job as I like my room ice cold. I used the remote key on the app which I like to avoid the front desk routine. I don't need the warm cookies. I checked in and out and never spoke to an associated of the hotel. This I like.
from
Submitted on 04-10-2016
We were not aware that breakfast was not included, so was surprised to get a bill for $30 for breakfast. We cancelled out our third night for a room just as nice across the street and twenty bucks cheaper and it included breakfast.
from seattle
Submitted on 06-10-2016
I was very impressed with the room, the staff and the facilities. Modern rooms with great bed for a really good price. The location is close to a couple nice restaurants and centrally located to get to other parts of Omaha. I had great interactions with all the staff and felt like they were genuinely happy to serve their customers. I stayed here for the Oregon vs. Nebraska game and it was very easy to get to an from the game in Lincoln.
from Omaha, United States
Submitted on 18-10-2016
For brand of hotel and price paid to stay, very disappointed overall, mostly by fact no refrigerator in room, having to borrow container from kitchen to get enough ice to keep beverages cold, every a.m. and p.m., house keeping marginal and television stopped working.
from Pierce
Submitted on 20-10-2016
The rooms are clean and nice and the pool/exercise room are great. The restaurant is much much improved over my first stay here! Aksarben is pretty close if you want to find a nice bar or to socialize!
from Brookfield, Wisconsin
Submitted on 22-10-2016
I stayed for 2 nights and used the Hilton app to check in and get my electronic room key. The app was great, just walked in and straight to my room bypassing the desk. The room was very well appointed, spacious and modern.The pool (indoor) looked great. I had a drink at the bar which was busy for 10pm on Tuesday and friendly. The chocolate chip cookies are always a hit.I would stay again when in Omaha,
from Arlington, Texas
Submitted on 26-10-2016
Hotel is super clean, staff very friendly and knowledgable, would definitley stay there again! The corridors were always clean and clutter free, the breakfast staff warm and inviting and very helpful!
from USA
Submitted on 27-10-2016
Great Hilton property. Clean, modern and nice staff. The hotel restaurant has great food too, and that's unusual. Highly recommended property. The equipment in the fitness facility is top notch and in working condition.
from Minneapolis, Minnesota
Submitted on 01-11-2016
Wow. The staff had no idea about the property. We were promised a refrigerator (confirmed weeks in advance and day of on our drive down). Refrigerator? None. For a parent who is breastfeeding that is very important. The front desk staff didn't seem to care, but eventually got us moved to a different room after having to call and check on the status every 15 minutes. We got locked out of our room the second day because of the move and the front desk not providing keys for the length of our... Read more
from Clarkson, Nebraska
Submitted on 02-11-2016
Enjoyed our stay at the Doubletree! We had requested a room with 2 queen beds, but ended up with a king bed instead. We let the front desk know that this wasn't we requested and they made no effort to find us a different room, they did give us 2 free drink tickets to use at the bar. Rooms and hotel were modern looking. The bed was very comfortable and great selection of pillows. I would recommend this hotel!
from Detroit, MI, United States
Submitted on 04-11-2016
I stayed in the Omaha, NE Doubletree by Hilton and was assisted with my reservation with a very polite person on 3 occasions due to my phone issue. She recalled my name and made my reservation professionally as well. Check in was rapid and the front desk person made sure my team knew exactly where the elevators / rooms were located and offered parking tips as well. Warm cookies were very appreciated!! The room was spotless and beautiful. Well lit and ample electrical outlets with a fridge and mi... Read more
from Kansas City, Missouri
Submitted on 06-11-2016
Newly relocated and upgraded. The rooms are clean and fresh, and I love the digital key access. I stayed in room 200. It has an awesome view of a roof top of some other part of the hotel. If you want a room with a view, pick another. I personally do not care for a view, so otherwise it was a nice room. I like the location and quality of the hotel.
from Denver, Colorado
Submitted on 08-11-2016
We had absolutely no problems. Great customer service. Easy access right off I-80, large onsite parking lot well lit. Ordered room service for late dinner, food arrived quickly, tasted great, price comparable to what you'll pay for room service anywhere else. Check in/out staff pleasant and professional.
from Lincoln, Nebraska
Submitted on 08-11-2016
This was our first stay at this location since it opened recently. The location was good as it was near the interstate and parking was free. The rooms were clean, the staff was very friendly and the breakfast buffet was excellent. I especially appreciated the freshness of the fruit that was provided.
from omaha, United States
Submitted on 10-11-2016
New hotel, upgraded to a suite a check in. I was staying for a week. Free upgrade is so rare to find with any industry. Good breakfast. Nice gym. Would recommend for business meetings. Nice dinner/breakfast area to work or have a small meeting in.
from Shenandoah, Iowa
Submitted on 13-11-2016
It was good for the location needed. Some items went missing during my stay, so I encourage you to be cautious with your stay. However it was really clean and the beds were super comfortable. The internet was poor but the showers were amazing.
from Sioux Falls, South Dakota
Submitted on 27-11-2016
Updated and VERY well done property. Bright and modern lobby and front desk area. The staff was very helpful, friendly, and professional. The room was very nicely done, great selection of tv channels, great shower and very comfortable beds and pillows. Only downside I would mention is lighting could be a little better. I was pleased how quiet the room was considering how close the hotel is to the interstate highway. Breakfast was great and the service super.
from Elmhurst, Illinois
Submitted on 27-11-2016
My husband has a bad back, so the most important part of a hotel room for me is the bed, and the DoubleTree did not disappoint. The beds were nice and firm, although I wasn't a fan of the fluffy pillows, but that's common at most hotels which is why we bring our own firmer pillows. The location was also perfect for us- we have family in the Millard area and also in the Dundee area, so the location of the hotel right off of I-80 made it easy to get everywhere. We also were big fans of the war... Read more
from Grafton, United States
Submitted on 29-11-2016
Our stay was only one night. But the accommodations were clean, well-kept, and neat. The staff was there to help although our needs were minimal. We would definitely stay at this hotel (the Doubletree) in Omaha if the need arose. The only negative was that we drove by it the first time because I did not see the sign and my navigator was distracted.
from Hyderabad, India
Submitted on 06-12-2016
New hotel, upgraded to a suite a check in. I stayed for 3 weeks. Free upgrade is so rare to find with any industry. Good breakfast. Nice gym. Would recommend for business meetings. Nice dinner/breakfast area to work or have a small meeting in.
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