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Shilo Inn & Suites - Helena

Helena, MT, US (HLN)

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Based on 99 reviews
Room & Rates

Standard Room, 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 2 Full Beds, Accessible, Smoking (Roll In Shower)

2 Full Beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Two Queen

Standard Two Queen

1 King Bed or 2 Queen Beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Shilo Inn & Suites - Helena
2020 Prospect Ave, Helena, MT US 59601

Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna.

A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.


Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 15 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-Hour Front Desk
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Sauna
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 99 reviews
from Chicago, Illinois
Submitted on 16-11-2015
Great accommodations! Hard-working, clean-conscious staff! Not racially biased (though bit surprised when first saw me!) Beautiful city Welcoming residents (some)(most highly racially-biased....sad, very sad....and shameful in this day & age! But Jesus will deal with them. That is certain.) One minority female that will definitely be moving to HELENA, MT despite ANY ethnic issues! Love it's scenery & location + weather!
from Alberta, Canada
Submitted on 16-02-2016
Stayed here with a few friends, we didn't have to pay much for the room and were pleasantly surprised with the room when we got there. We were hoping that the hot-tub/pool area would have been better. The Hottub was smaller than most bathtubs and wasn't even open. Breakfast was real average too. However the staff was friendly and room was clean.
from Bigfork, Montana
Submitted on 18-02-2016
I am not sure really what sort of review to give this place. I loved the people at the front desk, the room was adequate but I thought it would be bigger than a Motel 8. It was clean, the bathroom especially. we love that. However the stairwell stunk so bad I kept smelling it, even though my husband didn't smell a thing, but I'm one of those who can smell anything from 100 miles away:) I'm giving a four star because my husband liked it, but next time I'll just go to Motel 8. I don't smell an... Read more
from Billings, MT
Submitted on 08-04-2016
First, the good news. The bed was fine and the towels are fluffy. The staff is nice. The bad news is that everything is really old and tired. I had the king "suite" which is across a narrow hall from the ice machine. There's an ancient refrigerator in a tiny room off this suite that sounds like it's going to go into orbit. I finally turned it off about 2:00 a.m. The only way out of here is to go upstairs to what they call the 2nd level to exit, which was on my fire conscious mind both nig... Read more
from Billings, Montana
Submitted on 07-05-2016
The room wasn't too bad, but my grandson wanted to go swimming, and the pool and hot tub was disgusting! You could see the filth at the bottom of both, so he had to settle for a bath. The lady who checked us in wasn't rude but not exactly friendly either. I definitely will stay elsewhere next time. I'm disappointed that Shilo would put their name on this motel.
from San Juan Capistrano, California
Submitted on 01-06-2016
Stayed here for 5 nights , the rooms were clean , the steam room was not working , having a washer & dryer was nice , price was fair with no unpleasant surprises. The waffle machine made good waffles . Overall the place needed to be updated as everything was a bit old or outdated.
from New Westminster, Canada
Submitted on 27-06-2016
Similar to previous reviews, I found the room decor dated, but clean and comfortable. In-room fridge and microwave is handy. Front desk staff pleasant. Did not have the opportunity to check out the pool.
from Walnut Creek, California
Submitted on 28-06-2016
Good hotel. Staff is very nice. Hot pool and good sauna. Room have microwave, refrigerator, iron, coffeemaker. That is really old and tired, but beds very comfortable. Hotel have breakfast and free wi-fi.
from Sheridan, Wyoming
Submitted on 30-06-2016
When the welcome mat is wanted you can find it at the Shilo Inn. The pool is open 24 hours..... Find that at other places. The breakfast is in a cramped small place in the 3 person lobby. If you get something you need to either take it to your room or go outside, weather permitting. Over all a Very nice stay with refrigerator and microwave in room. And close to the Helena city charm. Hope you enjoy.
Submitted on 01-07-2016
So here are the two spiders I was able to squish. The other 3... MIA. That hair on the floor... Not mine. It beautifully outlined the tub. Dirt. Just filthy. I don't think the carpet has been vacuumed in months. And the dust and dirt is so obvious I don't know how house keeping could just walk past it. Now, here's the part that blows me away. When asked about my stay, I showed her the pictures. "I'll get maintenance to spray the room." Aka the freeloading spiders. About the dirt, " I'm sorry abo... Read more
Submitted on 02-07-2016
I wouldn't say this place is poor quality, but it is definitely low budget and bare bones. Lots of traffic noise due to easy access off the freeway. We needed an affordable place at 1 in the morning for our road weary family and this place was very inexpensive. The night clerk was helpful. It is an old property. The breakfast area is just to the right of the front desk. They were out of most stuff, including milk, by the time we went down. Oatmeal packets, one slice of bread left, waffle ... Read more
from Gardnerville, Nevada
Submitted on 17-07-2016
But everything else is lacking. The rooms are clean but the staff is lackluster at best. The cleaners left a vacuum in front of our door. Our trash cans were all over the room. TV is broken has lines through it and remote doesn't work. The WiFi is terrible. 3 networks to connect to and all 3 are bad, won't open or load just simply your emails. But the beds are good a little hard, lots of comfy pillows. Nice that the pool is open 24/7. Good value for the money in the area.
from Columbia Falls, Montana
Submitted on 24-07-2016
We spent one night. We had a room lower level which is a day light basement type. They have a microwave, fridge, hair dryer, ironing board. The odd thing was a phone in the bathroom and towel rack in the shower. Carpet had stains in the room. The front desk staff wasn't overly friendly though. But if all you are looking for is a place to sleep, it does fit the bill.
from Calgary, Canada
Submitted on 28-07-2016
This hotel is very close to the Interstate. A little dated, but clean and comfortable. Close to eating places and grocery stores. Check in/check out was easy. Counter staff we dealt with were very friendly.
from Belen, New Mexico
Submitted on 06-08-2016
Is the best I can say. Arrived at 230 and was asked to come back in an hour as room wasn't ready. Ok, no problem. (Hey, maybe the help didn't show up?). Chairs are stained and the bedspread has a hole in it. I find an empty Coke cpbottle in the closet area. But no toiletries. At all. I have shampoo in my bag and used that for hand washing but I called the desk and ask that housekeeping leave some when they make up the room for our second day. We leave for the day and come back. One b... Read more
from Renton
Submitted on 12-08-2016
Not a great location or facility. Noisy from traffic. Heard every door and footstep in the wing, all floors. 3 barking dogs in room next door. At least they waited till 6 AM to howl. "Breakfast" was a joke. Not even a decent table to sit at. Staff made it obvious you were bothering them.
Submitted on 28-08-2016
We were here for one night. On arrival I was disappointed how close it was to the road. On entering our room we were both struck by the smell. It was musty and like someone had been smoking in there. The decor is quite dated but the room was clean. It's quite noisy there, you can hear people in the hallway, the traffic.. the air conditioning. I'm glad it's my last stay in a Shilo.
from Tooele, Utah, United States
Submitted on 27-09-2016
We recently stayed here for 4 nights. We chose this hotel because it was dog friendly and because we've stayed at Shilo's in the past with good experiences. This location was a huge disappointment. First and foremost the hotel still has metal keys to open the room doors and the exterior entrance doors. The carpets in the corridor hallways were filthy and stained and worn. The steam room didn't work and had a strong mildew/moldy smell (we allowed nearly 60 minutes for it to heat up and it never d... Read more
Submitted on 18-10-2016
We arrived at 4 (checkin time) much earlier than we expected, to a just about empty parking lot, and wonder if we made a mistake. They had us blocked into a room that was not ready so just gave us one that was. It is dated but clean enough for a pleasant rest, and while convenient to I-15 and travellers services, we heard no freeway noise with our window open on the parking lot side. After dinner the lot was nearly full with license plates from far and wide, and no vacancy- so they have a value... Read more
from Great Falls, Montana
Submitted on 27-10-2016
From the outside it's a nice looking place with signs proclaiming Affordable Excellence. Affordable? Yes. Excellent? No. Upon entering my room it smelled like someone had smoked in it. The burn marks in the bedspread verified that. The room was horribly outdated with wrinkles in the carpet, but the bed and bathroom was very clean so I stayed. The longer I was in the room the more dirty stuff I found. Trash behind the TV, dust on most everything, gross stains on the upholstery. I made ... Read more