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Holiday Inn Express Hotel and Suites St. Charles

St. Louis, MO, US (STL)

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Based on 115 reviews
Room & Rates
Exterior

One King Bed, Non-Smoking, 1st Floor

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

One King Bed, with Jetted Tub, 1st Floor

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

One King Bed, Non-Smoking, 1st Floor

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

Hide room details
Exterior

Suite, One King Bed, Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

Suite, Two Queen Beds, 2nd Floor

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

Two Queen Beds, Non-Smoking, Accessible

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

Two Queen Beds, Non-Smoking, 2nd Floor

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

Hide room details
Exterior

Two Queen Beds, with Jetted Tub, 1st Floor

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

Hide room details
Exterior

Two Queen Beds, Non-Smoking

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

Standard, Non-Smoking

  • One Bed
Complimentary wired and wireless Internet access keeps you connected, and cable/satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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STANDARD ROOM

KNG 1ST FLOOR NONSMOKE

KNG LEISURE NONSMOKE

TWO QUEEN BEDS NONSMOKE

2 BED MOBIL ACCESSIBLE ROLL SHWR NOSMK

2 BED SUITE NONSMOKE

EXECUTIVE SUITE NONSMOKE

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

SUITE OTHER NONSMOKE

Holiday Inn Express Hotel and Suites St. Charles
3098 Elm Point Industrial Drive, St Charles, MO US 63301

Hotel Features.
Recreational amenities include an indoor pool and a fitness facility. Those traveling on business have access to a business center at this hotel. Complimentary wireless Internet access is available in public areas. The hotel serves a complimentary breakfast. Additional property amenities include ATM/banking services.

Guestrooms.
All guestrooms at Holiday Inn Express Hotel and Suites St. Charles feature coffee/tea makers and complimentary newspapers. Accommodations include refrigerators and microwaves. Bathrooms feature hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks, guestrooms offer direct-dial phones with voice mail, as well as free local calls (restrictions may apply). Rooms also include irons/ironing boards.


Based on 115 reviews
from
Submitted on 18-03-2016
I have stayed at this hotel several times before and was planning to stay once again. Obtained the reservation on Monday night for a Wednesday night stay & checking out on Thursday. By Selecting the Best Flexible Rate, it stated FREE Cancellation until 6:00 PM local hotel time & then the date. Only problem the Date listed was two days prior to check-in. (After the fact for me) So basically, the second I submitted for the reservation, I could not cancel without getting charged. All the other HI &... Read more
from
Submitted on 26-03-2016
Having stayed at Holiday Inn Express many times I was anger to find early departure fee once I received an email receipt. I was told I couldn't get a receipt while I was at the property and thought nothing of it figuring it wouldn't be the first time I received an email. This is by far the worst case of customer service as I was made aware that this policy is on the information you signed when checking-in yet I wasn't told of the fee when canceling my last day. I'll sacrifice a good night's slee... Read more
from Decatur, Indiana
Submitted on 24-04-2016
The hotel is roughly a mile off Highway 370 down Elm Street and then onto Elm Point Industrial Drive. They are roughly 12-15 miles West of the St. Louis Airport and 30 minutes from downtown St. Louis. This Holiday Inn is a newer hotel. They are located near a number of fast food restaurants (Lion's Den, Sugarfire Smoke House, McDonalds, Jack in the Box, Imo's Pizza, Taco Bell, Arby's, Jimmy John's) as well as two bars/ pubs (The TAP, Rookies Bar), as well as Massa's Italian restaurant and the... Read more
from IL
Submitted on 24-04-2016
They have a small restaurant onsite. Pool was very nice. Outdoor seating area which was great. Our only issue is that the room was a little small. Front staff could have been a little better. It was close to everything! We would go back.
from
Submitted on 19-05-2016
I stayed overnight on a business trip. The room was clean and updated. I decided to try the free breakfast which at most hotels is bland and horrible. I ate around 7am. I was pleasantly surprised. They had omelets as an option on the hot table. They were already made and not to order but they were surprisingly really good. I thought I would try one and also tried the biscuits and gravy. The gravy for the biscuits was flavorful. Usually eggs at any hotel are horrible and bland. Most fre... Read more
from Nashville, Tennessee, United States
Submitted on 26-05-2016
I travel weekly for work. I usually stay at a Holiday Inn but this location just wasn't up to standards. The room was large and comfortable. The shower head was broken and just drizzled out water. Breakfast starts at 6:30am. I needed to leave early so I went down to find locked doors to the breakfast area but the food was set up and ready. I explained that I had to leave and asked for a yogurt but I was met with a lecture on how the area didn't open until 6:30. The next morning a poor man went i... Read more
from
Submitted on 27-06-2016
Tried to reserve on TA while on the road, but failed, likely due to bad connection. So, when I got to HIE, I told the clerk my story, he gave me a better rate, and the room was clean and just right. The breakfast wasn't superb but bearable and got us off to a good start.
from Florida
Submitted on 30-06-2016
This hotel really disappointed me. I called and made a reservation for 2 rooms. I called back 20 minutes later and cancelled my reservation with the desk clerk. I assumed that when I cancelled my reservation, it was for both rooms. Imagine my surprise when a month later my MasterCard was charged for one room. I figured that it was no big deal and that I could call the hotel and straighten it out. I was very wrong. They refused to credit my card and also didn't call me back when they said ... Read more
from St. Charles, Missouri, United States
Submitted on 01-07-2016
I like that you can sleep more than 4 in some of the rooms, but I won't go back for a staycation because they did not put in a hot tub. For our family, that is a deal breaker. The kids swim in the pool, the adults are in the hot tub. :(
from O'Fallo
Submitted on 05-08-2016
These folks are not friendly or care about customer service. I'm a Spire Elite member (the highest IHG membership has), I ordered a room online not seeing a cancelation policy (you have to click details for another link to learn about them), my client told me not to stay here, so I called within 40 minutes to cancel (they did not even have the reservation yet). They gladly cancelled and did not tell me about a cancellation fee, but when the credit card statement came, they charged me $130. I cal... Read more
from
Submitted on 19-08-2016
This is a newer, nice and clean hotel in a very convenient location. It's surrounded by restaurants and super easy freeway access. The staff was courteous and friendly. If you're in the STL suburbs this is a perfect hotel for business or family trips.
from Winchester, Virginia
Submitted on 22-08-2016
New building! Nice looking, clean, high ceilings, salt water indoor pool, laundry, nice business center & AM breakfast. Good location, in a light industrial center. Plenty of places to eat, but will need transportation. Good pricing. Nice spacious guest room where everything works! Quiet, even though there is a railway right next door. Recommend!
from
Submitted on 22-08-2016
I was in town visiting family, this hotel was conveniently located. Hotel offers a free breakfast, fast, friendly &efficient staff. I have nothing but good thing to say about my stay and will definitely stay here again!
from Olathe
Submitted on 23-08-2016
Everyone was very friendly and helpful. This property is kinda' out-of-the-way,' but well worth the few extra miles to get here. The 'boats' are far enough away so as not to cause any comotion. We prefer the top flr away from noise, lights, and traffic - and away from the elevator. Perfect! Breakfast was the usual HI Exp. No frilles. Just good food and service.
from Brighton, Missouri
Submitted on 08-09-2016
When I give something a 5-star review, I am giving my review based on what I paid. So would I consider this a 5-star hotel with a lounge and valet parking...no. But for what we paid this hotel is excellent. The staff was great and the hotel was very nice and very clean. Oddly, when you enter the doors you notice music playing which is nice. I've bee in hotels where the rooms were great but the halls were awful....not this hotel. The elevator, halls, rooms, bathrooms...everything was clean... Read more
from Ohio
Submitted on 09-09-2016
We stopped in this Holiday Inn Express in the middle of a trip just for a quick night. The hotel exceeded our expectations. We arrived at 10:30pm (way past our bedtime - haha) and were so tired from a long days drive. The gentleman that checked us in was very kind and helpful (August 31st). Our room was very nice and I am picky! Everything looks brand new and clean. The bathroom was very nice and spacious with a great shower and tub. The mattresses were very comfortable. I will say, we h... Read more
from Marshallville, Ohio
Submitted on 16-09-2016
As (almost) always Holiday Inn provided us yet another clean and enjoyable stay. The pool was great (yet cold) for my little grandkids (ages 1 and 3). Service was all that we needed. Nothing at all to complain about.
from Maryland Heights, Missouri
Submitted on 05-10-2016
its was in a Quit area of the country and not all that far from area attraction. Close to 370. The rooms where very clean and was dark for sleeping. the normal breakfast. The internet was really good in the room we had. The tv was good.
from Marion, Iowa
Submitted on 06-10-2016
We stayed the weekend of 9/30-10/2 for a family reunion, we are from Iowa. Was a great surprise! Could tell it was a newer property. Very clean, friendly staff, modern style, great dining room and breakfast! We enjoyed our stay!
from Rockford, Illinois
Submitted on 20-10-2016
I chose this hotel for a family vacation over a long weekend and now regret my decision. The hotel has a pool, but it is a very small indoor pool and FREEZING cold. My kids (ages 4,6,and 8) literally lasted 3 minutes before they asked to get out. The hotel has a "fitness center", but it consists of a cheap elliptical, a treadmill that has a broken "emergency stop" switch (I had to hold the magnet in place so I could get a run in), and a multi-gym that is too close to the corner of th... Read more
from
Submitted on 23-10-2016
Very nice, newer facility. SUPER clean and comfortable rooms stocked with Bath & Body Works toiletries. Staff was very courteous and competent. Good, hot breakfast including eggs, sausage, oatmeal and some really good biscuits and gravy, etc! Nice array of coffee/tea choices, juices, fresh fruit, toast and cinnamon buns--yum. 24-hour fitness facility. My wife is super picky about hotel rooms, and she was happy! We would definitely stay here again without hesitation. Keep up the great job!
from
Submitted on 23-10-2016
We had a very short stay but our experience was very pleasant. Everything was clean & very nice. Beds were very comfortable & room was dark for a good night's sleep. Continental breakfast was good. Warm eggs, pancakes, waffles, sausage & more. The entrance is not marked or lighted. Had it not been for our navigation we would have had trouble finding the driveway in the dark. All in all I would recommend this hotel.
from Madison, Wisconsin
Submitted on 01-11-2016
The property is located in an industrial park, so not much was within walking distance. But really, it's the only thing that I didn't enjoy about the place. Very clean and one of the best breakfasts I've seen in a similarly priced hotel. Breakfast area was huge and the attendant was very focused on keeping the wide variety stocked. Plenty of pretty decent coffee and my husband appreciated the pump containers of creamer. Front desk staff was very friendly and efficient, The room was quiet ... Read more
from Saint Charles, Missouri
Submitted on 01-11-2016
When we have family in town we typically put them up at the Holiday Inn Express at Elm & 370. It's a ways off the highway and backs up to a field (with occasional daytime train traffic). The staff are friendly. The breakfast is good. They have a saltwater pool (which is nice). The location is close to some great eateries: Sugarfire Grill (BBQ), El Agave (authentic Mexican; family from Guadalajara); Massa's (Italian). The hotel is minutes from Lindenwood, New Town or Downtown St. Charles. You're ... Read more
from Milwaukee, Wisconsin
Submitted on 20-11-2016
Staff was very friendly.Famous Sugarfire BBQ restaurant right across the street. Room was great. TV remote needs a sleep timer!! Usual breakfast items for Holiday Inn however, omelet was hard and tasteless. Had to choose oatmeal 2nd morning for lack of meatless choices. Other guests staying long term were welcoming as well. Fitness area was small, but private and quiet. Always love the Kuerigs they provide but liquid creamer choices in room would be a nice touch. Will definitely be staying again... Read more
from Fort Branch, Indiana, United States
Submitted on 21-11-2016
Can't give an accurate review as I didn't actually stay here, just paid for it. Made reservations online but had to cancel a day prior due to work commitments. I will assume blame as I did not read the fine print. Expensive lesson learned. Cancellation was made 24 hours in advance as I thought this was protocol. Enjoy the 300 bucks IHG, I assure you that it will be the last you receive from me or the family. On the plus side, talked to Keith at what I assume is some type of corporate call ... Read more
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