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Best Western Plus The Charles Hotel

St. Louis, MO, US (STL)

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Based on 452 reviews
Room & Rates

Deluxe Room, 1 King Bed

1 king bed
Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 2 Queen Beds

2 queen beds
Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 queen beds
323 sq feet (30 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

1 king bed
323 sq feet (30 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 king bed
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

1 king bed
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 queen beds
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 queen beds
646-sq-foot (60-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Sofa bed, washer/dryer, and free local calls; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
646-sq-foot (60-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Sofa bed, washer/dryer, and free local calls; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed, Non Smoking

1 king bed or 1 sofa bed
Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Double Beds, Non Smoking

2 double beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Smoking

1 king bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Double Room, 2 Double Beds, Non Smoking

2 double beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Double Room, 2 Double Beds, Smoking

2 double beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Best Western Plus The Charles Hotel
1425 South 5th Street, St Charles, MO US 63301

Rooms
Make yourself at home in one of the 133 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 27-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Best Western Plus The Charles Hotel. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Barbecue Grills
  • Business Center
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 452 reviews
from Saint Louis, Missouri
Submitted on 18-05-2016
Stayed for 1 night because I was in a 5K. Small room but clean and comfortable. The only reason I gave it 4 stars is because there was a hint of smoke in the room even though it was a non smoking room. Asked for a quiet room away from the elevator and that's what I got. Breakfast buffet was typical small hotel fare but adequate if you're just looking for a quick meal.
from Hutchinson, United States
Submitted on 18-05-2016
Stayed here before and was happy to find there was room for us. Very good hotel for traveling through. Super breakfast before departing to out next stop. Room was in very good working order. We will stay here again.
from Winamac
Submitted on 18-05-2016
. WE had just traveled to Mississippi to our granddaughters graduation and was returning back to Indiana I would gladly recommend this Best Western Plus to anyone, really enjoyed it's comfort; and the staff were excellent which made our stay very nice.
from Tacoma, Washington
Submitted on 18-05-2016
Mediocre experience. Not a great destination in itself. More of a necessary stop over. Close to St Louis Intl/Lambert Airport. Close to Bass Pro Shops. Many restaurants nearby. Fuel stations and car wash.
from SABETHA, United States
Submitted on 19-05-2016
the price was very good, the breakfast burritos hit the spot, close to shopping & restaurants. The staff was very helpful, nice lounge area, the only bad thing was there was not a hot tub.. The bathroom was nice I like seeing something different it was a corner style sink with tons of counter top space.
from Whitewater, United States
Submitted on 01-06-2016
This is my third time staying here, passing through for work. The high standards Best Western has for service and room quality are what keep this hotel chain at the top of my choices, and this location is exemplary. The breakfast has ample seating, and good offerings. The gravy was a good, creamy, peppery gravy, which went very well over top the bacon, eggs, and cheese on the tortilla.
from Hopkinsville, Kentucky
Submitted on 01-06-2016
I travel often and this hotel was a pleasant surprise. The room was nice and affordable. The staff were friendly and helpful. I had actually used a travel coupon and was surprised they honored it for a Holiday weekend. No regrets
from Sundance, WY, United States
Submitted on 04-06-2016
The Best Western Charles Hotel is conveniently located just off Interstate 70 in the heart of St. Charles, within walking distance of the historic old town area and Katy Trail. There are many eating and shopping options, also within walking distance, from fast food chains to unique, sit-down eateries. We travel with our dog so we appreciate that Best Western motels accept guests with pets. While we are accustomed to being assigned rooms that have some wear and tear (what we call "dog rooms")... Read more
from United States
Submitted on 04-06-2016
Rented 2 rooms. Arrived at 10pm. Diaper in trash can of 1 room as well as an ear plug on the floor. Neither room had shampoo or conditioner in them. Dirty sheets in pull out bed. Unsure of sheets on beds. Asked for them to be changed and maint. arrived and handed me a set of sheets. Bathroom door did not close in room 2. 1 elevator requires maint.
from Cape Girardeau, Missouri
Submitted on 06-06-2016
We had a wonderful stay at this hotel. Defiantly have competitive rates. We did not use the pool area but it looked very inviting. I would highly recommend this location. So close to downtown and other shopping areas. Plus a wonderful casino just down the road.We couldn't have picked a better hotel.
from
Submitted on 13-06-2016
We stayed here for a family reunion. We have stayed here in the past when it was under a different name and the hotel was not too nice of a place to stay but since Best Western took over they renovated it and it is a great hotel. Great service, our huge family had a great time by the pool/patio, the rooms and common area were exceptionally clean, great breakfast!!!
from
Submitted on 14-06-2016
The staff were very professional. The interior was very clean and the exterior was also. I enjoyed the pool and grounds. The breakfast was especially delicious and comfortably served. I asked different members of staff many questions with great friendly answers. I also asked the staff for many different items sometimes they had them and sometimes they didn't but every time I asked for the items I received the items. I also politely asked for a late check out and the request was politely granted.
from Taylorville, United States
Submitted on 17-06-2016
A great time was enjoyed by all. The family had a great time and we can't wait to come back. We had a large crowd present so I know it would be hard to keep up with extra towels in the pool area and trash, but overall a great time.
from
Submitted on 26-06-2016
Stayed here for a long weekend. First the not good. It was 100 degrees out and the room didn't get cool enough. Also the air conditioner didn't take the humidity out of the room so it always felt damp. After being out in the heat I wanted to cool down, but no such luck. Told the front desk and they just talked about the heat. The good. Great breakfast. And the room they served breakfast in was very spacious. I stayed at other places were it looked like they converter a closet to serve bre... Read more
from GREEN BAY, United States
Submitted on 27-06-2016
Awesome staff, clean room, excellent service! I would recommend this hotel to anyone who would want to stay in the St. Charles area. Great location all amenities and speedy staff. The price was very competitive and the overall room was clean.
from Wentzville, United States
Submitted on 27-06-2016
I thought that the location and hotel were AWESOME (the MOST amazing bed I've slept in!) and the front desk clerks were SUPER friendly! The "comfortable" driving distance to the cobblestone streets of Old Towne St. Charles was absolutely ideal. We didn't go to Ameristar but it was, literally, RIGHT across the street :)
from Little Rock, Arkansas
Submitted on 30-06-2016
Room is humid and sticky feeling and has an odor. Towels are ragged w stains & only 1 per room. Had to ask for more. Website made it look very nice & it was $50 less per night than Embassy. Wish I would have spent the extra money. On a better note the staff are very helpful & nice.
from Augusta, Missouri
Submitted on 01-07-2016
Used this Hotel for our base during a wedding this last weekend. We had a great experience. Found the staff to be very helpful and friendly. We had a few unusual requests and they were very accommodating.
from Roanoke, Virginia
Submitted on 02-07-2016
My husband got sick on the way home and was placed in the hospital at St Joseph. I was looking for a place to stay and for my grandsons to stay. The nurse at the hospital call and talked to the manager and got me a good rate so I took the room for the night. I ended up staying 4 nights. I have to say the people who work here did everything they could to help me. They even made sure there was a handicap room for my husband when he got out of the hospital. I have to say the staff gets a five star... Read more
from
Submitted on 03-07-2016
Nice over all, except the Toilet in the room was Too Low for Comfort. Otherwise, the Hotel was Very Nice, Convenient, and well equipped. Have stayed at Several Best Western Hotels this year, and are extremely satisfied with all of them. If we plan to travel again, we will choose Best Western Hotels.
from
Submitted on 04-07-2016
My niece participated in a dance competition this past weekend so we booked our room at the Best Western because it was fairly close to the convention center. With a national competition in town and a booked hotel Best western should have been better prepared. There were no luggage racks available when arriving or departing, some staff were friendly, some were too good to speak, however the room was spacious, cool and clean for the most part. Saturday after a long day at the competition my nie... Read more
from
Submitted on 05-07-2016
I arrived at the Best Western Plus The Charles Hotel after experiencing a very long delay in a flight to MO. After looking for a place to stay near the St. Louis Airport to no avail, I began to drive Weest towards my final destination. I stopped at this hotel and was delighted that they had a room available. The gentleman that helped me with check in was very helpful and sympathetic to the travel trouble that I had been having. It is close to St. Louis - I think worth the drive to stay there... Read more
from Las Vegas, United States
Submitted on 06-07-2016
We have stayed here multiple times in the last year when we visited family. We love that it is close to the interstate with short drive to downtown St. Charles that has great restaurants and shopping. It is very clean and inviting. The rooms are very comfortable and the free wifi is always a great perk. The bathroom is large and they provide towel racks and hair dryer. The staff is very pleasant and prompt when you request things. The breakfast room is large and stocked. Always come back to this... Read more
from San Diego, California
Submitted on 07-07-2016
There was nothing really "wrong" with this hotel. However, it was not our favorite place to stay. ( Of 14 days we spent 10 in Best Westerns and this was our longest and least favorite stay.) Most of the staff was very friendly, our room was clean, large enough for us, A/C worked fine. This is 'personal' but I hate those coffee machines! The breakfast staff; poor rating for them. True, the hotel was full, but their location suggests they should be used to that. We do not expect to hear the staff ... Read more
from Albuquerque
Submitted on 11-07-2016
Stayed three nights while visiting family in the area. Hotel was very nicely appointed. Staff always friendly and helpful. Plenty of restaurants conveniently located. Don't miss visiting Old St Charles. On site breakfast was good and lots of room. Beds very comfortable. Getting into hotel a little is a little odd. Could use another sign from street. When we are back in the area will stay again.
from
Submitted on 12-07-2016
Moved here from another hotel and was so pleased. It was very nice, beautifully decorated, comfortable beds, great wifi, and very clean. The price is very reasonable as well. No smoking rooms but they have a couple nice sitting areas outdoors for smokers as well as a patio area with tables, chairs, and ashtrays so I did not feel like a social outcast because I smoke. They offer an indoor pool, fitness room, business center, and media room. It is located next to several strip malls with all kinds... Read more
from Jarrettsville, United States
Submitted on 14-07-2016
Clean, fresh appearance. No unpleasant odors. Friendly staff. Air conditioner was quiet. Breakfast was good.Easy access to I-70. Close to restaurants and stores. TV and remote were in good working order. Allowed our little Dachshund dog.
from lakewood, United States
Submitted on 24-07-2016
1st room i was assigned reeked of cigarette smoke. internet too slow to be usable, elevator cannot keep up with demand. breakfast area too small to accommodate a full hotel. staff were sympathetic, but did little to make things right.
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