Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

LAST CHANCE: $200 Off w/ Promo Codes

Best Western Plus The Charles Hotel

St. Louis, MO, US (STL)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 491 reviews
Room & Rates

Deluxe Room, 1 King Bed

1 King Bed
Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Deluxe Room, 2 Queen Beds

2 Queen Beds
Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds
323 sq feet (30 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Hide room details
Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed
323 sq feet (30 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Hide room details
Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
646-sq-foot (60-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Sofa bed, washer/dryer, and free local calls; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
646-sq-foot (60-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Sofa bed, washer/dryer, and free local calls; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed with Sofabed, Non Smoking

1 King Bed or 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi, 27-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 2 Double Beds, Non Smoking

2 Full Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 1 King Bed, Smoking

1 King Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details

Standard Double Room, 2 Double Beds, Non Smoking

2 Full Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Double Room, 2 Double Beds, Smoking

2 Full Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Washer/dryer, free local calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Hide room details
Best Western Plus The Charles Hotel
1425 South 5th Street, St Charles, MO US 63301

Rooms
Make yourself at home in one of the 133 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 27-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Best Western Plus The Charles Hotel. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

null

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Barbecue Grills
  • Business Center
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Picnic Area
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 491 reviews
from Saint Louis, Missouri
Submitted on 18-05-2016
Stayed for 1 night because I was in a 5K. Small room but clean and comfortable. The only reason I gave it 4 stars is because there was a hint of smoke in the room even though it was a non smoking room. Asked for a quiet room away from the elevator and that's what I got. Breakfast buffet was typical small hotel fare but adequate if you're just looking for a quick meal.
from Hutchinson, United States
Submitted on 18-05-2016
Stayed here before and was happy to find there was room for us. Very good hotel for traveling through. Super breakfast before departing to out next stop. Room was in very good working order. We will stay here again.
from Winamac
Submitted on 18-05-2016
. WE had just traveled to Mississippi to our granddaughters graduation and was returning back to Indiana I would gladly recommend this Best Western Plus to anyone, really enjoyed it's comfort; and the staff were excellent which made our stay very nice.
from Tacoma, Washington
Submitted on 18-05-2016
Mediocre experience. Not a great destination in itself. More of a necessary stop over. Close to St Louis Intl/Lambert Airport. Close to Bass Pro Shops. Many restaurants nearby. Fuel stations and car wash.
from SABETHA, United States
Submitted on 19-05-2016
the price was very good, the breakfast burritos hit the spot, close to shopping & restaurants. The staff was very helpful, nice lounge area, the only bad thing was there was not a hot tub.. The bathroom was nice I like seeing something different it was a corner style sink with tons of counter top space.
from Whitewater, United States
Submitted on 01-06-2016
This is my third time staying here, passing through for work. The high standards Best Western has for service and room quality are what keep this hotel chain at the top of my choices, and this location is exemplary. The breakfast has ample seating, and good offerings. The gravy was a good, creamy, peppery gravy, which went very well over top the bacon, eggs, and cheese on the tortilla.
from Hopkinsville, Kentucky
Submitted on 01-06-2016
I travel often and this hotel was a pleasant surprise. The room was nice and affordable. The staff were friendly and helpful. I had actually used a travel coupon and was surprised they honored it for a Holiday weekend. No regrets
from Sundance, WY, United States
Submitted on 04-06-2016
The Best Western Charles Hotel is conveniently located just off Interstate 70 in the heart of St. Charles, within walking distance of the historic old town area and Katy Trail. There are many eating and shopping options, also within walking distance, from fast food chains to unique, sit-down eateries. We travel with our dog so we appreciate that Best Western motels accept guests with pets. While we are accustomed to being assigned rooms that have some wear and tear (what we call "dog rooms")... Read more
from United States
Submitted on 04-06-2016
Rented 2 rooms. Arrived at 10pm. Diaper in trash can of 1 room as well as an ear plug on the floor. Neither room had shampoo or conditioner in them. Dirty sheets in pull out bed. Unsure of sheets on beds. Asked for them to be changed and maint. arrived and handed me a set of sheets. Bathroom door did not close in room 2. 1 elevator requires maint.
from Cape Girardeau, Missouri
Submitted on 06-06-2016
We had a wonderful stay at this hotel. Defiantly have competitive rates. We did not use the pool area but it looked very inviting. I would highly recommend this location. So close to downtown and other shopping areas. Plus a wonderful casino just down the road.We couldn't have picked a better hotel.
from
Submitted on 13-06-2016
We stayed here for a family reunion. We have stayed here in the past when it was under a different name and the hotel was not too nice of a place to stay but since Best Western took over they renovated it and it is a great hotel. Great service, our huge family had a great time by the pool/patio, the rooms and common area were exceptionally clean, great breakfast!!!
from
Submitted on 14-06-2016
The staff were very professional. The interior was very clean and the exterior was also. I enjoyed the pool and grounds. The breakfast was especially delicious and comfortably served. I asked different members of staff many questions with great friendly answers. I also asked the staff for many different items sometimes they had them and sometimes they didn't but every time I asked for the items I received the items. I also politely asked for a late check out and the request was politely granted.
from Taylorville, United States
Submitted on 17-06-2016
A great time was enjoyed by all. The family had a great time and we can't wait to come back. We had a large crowd present so I know it would be hard to keep up with extra towels in the pool area and trash, but overall a great time.
from
Submitted on 26-06-2016
Stayed here for a long weekend. First the not good. It was 100 degrees out and the room didn't get cool enough. Also the air conditioner didn't take the humidity out of the room so it always felt damp. After being out in the heat I wanted to cool down, but no such luck. Told the front desk and they just talked about the heat. The good. Great breakfast. And the room they served breakfast in was very spacious. I stayed at other places were it looked like they converter a closet to serve bre... Read more
from GREEN BAY, United States
Submitted on 27-06-2016
Awesome staff, clean room, excellent service! I would recommend this hotel to anyone who would want to stay in the St. Charles area. Great location all amenities and speedy staff. The price was very competitive and the overall room was clean.
from Wentzville, United States
Submitted on 27-06-2016
I thought that the location and hotel were AWESOME (the MOST amazing bed I've slept in!) and the front desk clerks were SUPER friendly! The "comfortable" driving distance to the cobblestone streets of Old Towne St. Charles was absolutely ideal. We didn't go to Ameristar but it was, literally, RIGHT across the street :)
from Little Rock, Arkansas
Submitted on 30-06-2016
Room is humid and sticky feeling and has an odor. Towels are ragged w stains & only 1 per room. Had to ask for more. Website made it look very nice & it was $50 less per night than Embassy. Wish I would have spent the extra money. On a better note the staff are very helpful & nice.
from Augusta, Missouri
Submitted on 01-07-2016
Used this Hotel for our base during a wedding this last weekend. We had a great experience. Found the staff to be very helpful and friendly. We had a few unusual requests and they were very accommodating.
from Roanoke, Virginia
Submitted on 02-07-2016
My husband got sick on the way home and was placed in the hospital at St Joseph. I was looking for a place to stay and for my grandsons to stay. The nurse at the hospital call and talked to the manager and got me a good rate so I took the room for the night. I ended up staying 4 nights. I have to say the people who work here did everything they could to help me. They even made sure there was a handicap room for my husband when he got out of the hospital. I have to say the staff gets a five star... Read more
from
Submitted on 03-07-2016
Nice over all, except the Toilet in the room was Too Low for Comfort. Otherwise, the Hotel was Very Nice, Convenient, and well equipped. Have stayed at Several Best Western Hotels this year, and are extremely satisfied with all of them. If we plan to travel again, we will choose Best Western Hotels.
from
Submitted on 04-07-2016
My niece participated in a dance competition this past weekend so we booked our room at the Best Western because it was fairly close to the convention center. With a national competition in town and a booked hotel Best western should have been better prepared. There were no luggage racks available when arriving or departing, some staff were friendly, some were too good to speak, however the room was spacious, cool and clean for the most part. Saturday after a long day at the competition my nie... Read more
from
Submitted on 05-07-2016
I arrived at the Best Western Plus The Charles Hotel after experiencing a very long delay in a flight to MO. After looking for a place to stay near the St. Louis Airport to no avail, I began to drive Weest towards my final destination. I stopped at this hotel and was delighted that they had a room available. The gentleman that helped me with check in was very helpful and sympathetic to the travel trouble that I had been having. It is close to St. Louis - I think worth the drive to stay there... Read more
from Las Vegas, United States
Submitted on 06-07-2016
We have stayed here multiple times in the last year when we visited family. We love that it is close to the interstate with short drive to downtown St. Charles that has great restaurants and shopping. It is very clean and inviting. The rooms are very comfortable and the free wifi is always a great perk. The bathroom is large and they provide towel racks and hair dryer. The staff is very pleasant and prompt when you request things. The breakfast room is large and stocked. Always come back to this... Read more
from San Diego, California
Submitted on 07-07-2016
There was nothing really "wrong" with this hotel. However, it was not our favorite place to stay. ( Of 14 days we spent 10 in Best Westerns and this was our longest and least favorite stay.) Most of the staff was very friendly, our room was clean, large enough for us, A/C worked fine. This is 'personal' but I hate those coffee machines! The breakfast staff; poor rating for them. True, the hotel was full, but their location suggests they should be used to that. We do not expect to hear the staff ... Read more
from Albuquerque
Submitted on 11-07-2016
Stayed three nights while visiting family in the area. Hotel was very nicely appointed. Staff always friendly and helpful. Plenty of restaurants conveniently located. Don't miss visiting Old St Charles. On site breakfast was good and lots of room. Beds very comfortable. Getting into hotel a little is a little odd. Could use another sign from street. When we are back in the area will stay again.
from
Submitted on 12-07-2016
Moved here from another hotel and was so pleased. It was very nice, beautifully decorated, comfortable beds, great wifi, and very clean. The price is very reasonable as well. No smoking rooms but they have a couple nice sitting areas outdoors for smokers as well as a patio area with tables, chairs, and ashtrays so I did not feel like a social outcast because I smoke. They offer an indoor pool, fitness room, business center, and media room. It is located next to several strip malls with all kinds... Read more
from Jarrettsville, United States
Submitted on 14-07-2016
Clean, fresh appearance. No unpleasant odors. Friendly staff. Air conditioner was quiet. Breakfast was good.Easy access to I-70. Close to restaurants and stores. TV and remote were in good working order. Allowed our little Dachshund dog.
from lakewood, United States
Submitted on 24-07-2016
1st room i was assigned reeked of cigarette smoke. internet too slow to be usable, elevator cannot keep up with demand. breakfast area too small to accommodate a full hotel. staff were sympathetic, but did little to make things right.
from New York City, New York
Submitted on 30-07-2016
During a softball tournament through the Midwest my family and I were able to stay at this hotel. It was excellent! The place was like a boutique hotel and it was super close to the Casino. Really cool hotel - great customer service too! We'll be back if we're ever in St Charles!
from Peoria, United States
Submitted on 08-08-2016
room has been completely remodeled. rooms are very nice and upgraded. still a work in progress (as is the whole area) but overall an enjoyable stay. parking is a difficult as the lot is very small due to the location. but convenient to local restaurants, Walgreen's, etc.
from indianapolis, United States
Submitted on 11-08-2016
The staff was very nice to everyone that walked in. Friendly maids and custodians. It's an excellent place to stay! We had a tire issue after we checked out and Elcid at the front desk helped us find a place to get it fixed. Wal-Mart, did the job and the price was very reasonable!
from Great Bend, United States
Submitted on 14-08-2016
great place close to the airport, friendly staff clean rooms great value. Several restaurants within walking distance.the rooms were very nice and clean and there are two elevators and seven floors.The front desk people were very friendly and checking in and out was quite pleasant.
from Iowa
Submitted on 15-08-2016
We had a two room suite, but the sofa sleeper and chairs were VERY worn and dirty looking. I would not sit on them! Carpet also needs to be replaced in the rooms and hallway. The elevators were a little scary because of the jerkiness on the stops. The staff was friendly and the rooms were clean but linens appeared to be old and discolored. The AC and WiFi worked well, but the toilets were wobbly and did not flush well. Breakfast was average.
from Jefferson City, United States
Submitted on 15-08-2016
The Hotel was in a great location, close to everything. Clean rooms, very modern bathroom. Breakfast was good, and checkout was a breeze. Will stay here again if we attend another concert in the area.
from Pacific, United States
Submitted on 30-08-2016
The room was average but it had a funny smell. My desk chair had something all over the seat. I had to put a towel down in order to sit. The bed was clean and comfy. The staff was very nice. The breakfast was good and the staff that was present during breakfast were very nice.
from
Submitted on 03-09-2016
read previous write up: When I checked in the trainee female checked me in professionally even as i complained about the coupon. The senior desk attendant said to take the matter up the manage in the morning. I spoke with the manager and voice my opinion and was dismissed out right for standing up for the coupon and the lack of warning from the reservation desk at the corporate reservation desk. RRRoan
from Leesville, Louisiana
Submitted on 05-09-2016
I was pleasantly surprised when I checked into the hotel. After always staying at a LaQuinta or Drury I have high standards. The only complaints I had about my room was the water pressure was poor (I was on the 3rd floor) and finding the entrance (it wasn't clearly marked). I traveled 10 hours for my daughter's wedding right after working 8 hrs on an overnight shift and when I arrived my room was ready for me. It was fabulous to get into a clean room and lay down on a comfortable bed for some re... Read more
from Talala, United States
Submitted on 06-09-2016
we were rudely awakened early Friday morning, probably by hotel staff because they had to have a room key to unlock the door. fortunately we had the safety latch engaged and this prevented them from gaining entry. A very scary experience to be sure. the drapes were blocking air flow from the ac unit. and the pillows were too small.
from Pueblo, Colorado
Submitted on 07-09-2016
What more could you ask for? Well the staff was helpful, the computer room was clean and had more than one computer for use, and they leave the kitchen available to you all night if you need a piece of fruit, a spoon or some juice etc. in the middle of the night.
from
Submitted on 11-09-2016
We stayed here for a business meeting. It was incredibly affordable for what we got. The parking is free and easy. Located right off I-70 very easy to get to and close to several attractions. There are several restaurants nearby. Overall good clean affordable hotel. We would stay again.
from SAULT SAINTE MARIE
Submitted on 14-09-2016
Hotel was comfortable, clean, great breakfast and pleasant staff. Checking in and out of hotel was fast and easy and would definitely recommend this hotel for business or pleasure. Will make sure to check out a Best Western Plus again.
from
Submitted on 20-09-2016
I stayed at the BW+ in St. Charles for a business trip in September. The hotel was fine if I were a pleasure traveler, with a good breakfast, clean and spacious room, and great staff. The advertised free internet was spotty at best and unusable most of the time, which made the business end of the trip difficult. I would not stay again for business, but wold on a vacation.
from Buffalo, United States
Submitted on 27-09-2016
I stayed at the Best Western Plus Charles Hotel in St Charles Mo. when visiting my daughter at college (Lindenwood University). Arrived very late in the evening, however the desk associate welcomed me and stated they had the perfect thing after a long drive- my room was waiting with a really comfortable bed. Used the pool the next morning before breakfast to stretch out which was very nice.
from st charles, United States
Submitted on 03-10-2016
We paid $180 a night. It was a fine stay but you can stay places much nicer for this price. The elevators were not working and the building is bit run down. Good breakfast and friendly staff. Beds were very comfortable and rooms were clean.
from Santa Fe, New Mexico
Submitted on 05-10-2016
This was our second stay at this hotel There would not have been a second stay if we were not completely satisied with our first stay. Why not choose the best especially since there are so many choices out there! The hotel had a "fun vibe."
from Paducah, Kentucky
Submitted on 06-10-2016
This was a last min vacation for me and my little family. We wanted to visit the zoo and chose to stay in St Charles Mo. The hotel is beautifully decorated and the rooms are very spacious. It was so quiet that we slept past the breakfast time. We checked in late so the desk clerk asked if I needed a late check out, which was not needed the kids where too excited at 9:30am to let us sleep any longer. Definitely somewhere I would stay again.
from Cartersville, Georgia
Submitted on 10-10-2016
Nice older Best Western, great access to I-70,a great Road House restaurant adjoining the parking lot,easy to have a meal or a drink to unwind.This property has problems.First,our room had sheets that were very thin from use,blanket was hard and coarse,stiff from laundering harshly.The room was very clean, but no toilet tissue in sight,on or off the holder.No way to syart at a large property.Also not good for one young lady to be there alone at 6pm,on a week end night,especially when the pr... Read more
from
Submitted on 13-10-2016
The location is very convenient to many places and events in St. Charles. The hotel is clean and the staff seems pleased to serve you. When you walk into your room it is well furnished and pleasantly appointed. There is a complimentary breakfast which has enough choices to satisfy your needs, and a bowl of fruit is there in the lobby to satisfy your need for a snack. I think the room rate is good for what you get in this hotel.
from Saint Peters, Missouri
Submitted on 18-10-2016
My husband and I got a room for a recent staycatation, and we got a room with a jacuzzi in the room. Nice room, nice hotel, good breakfast, friendly staff and good pool. I might suggest the hotel make more of an effort to clean the jets of the jacuzzi. I ran the water and turned on the jets and some gross residue came out and I had to thoroughly clean that tub before using. But otherwise the place was great, clean, and comfortable. Good location if you want to explore St Charles.
from Wheaton, United States
Submitted on 24-10-2016
Clean comfortable rooms good value for the price Breakfast was good and eating area had plenty of space There was confusing construction on the main highway - made it difficult to access from the highway
from Springfield
Submitted on 25-10-2016
This week we had a meeting at the Convention Center in St Charles...there is a hugh hotel connected to it, but it was booked plus more expensive, so picked this one because of location. We have been really pleased...very spacious clean rooms, friendly staff, good breakfast, good parking, and several restaurants next to us, and a gas station next door, and by a major highway so you can get in & out quickly, but back road across the highway to the Convention Center which made it easy to attend ou... Read more
from st charles, United States
Submitted on 27-10-2016
had a great time there.... my dog cash and i were very happy to stay there and will do so again. love the pillows... breakfast smelled good but,, did not eat ... quests and staff very friendly. will bring my boyfriend next time.... can't wait to try the pool.
from Altus
Submitted on 29-10-2016
This is a very nice hotel. The room was very nice and had good lighting. The breakfast offered a wide range of items, hot as well as cold, fresh fruit, and several toppings for the waffles as well as syrup. The room was very quiet, didn't hear the neighbors or people in the hall way. This property is a great value for the price.
from Chicago, United States
Submitted on 18-11-2016
The hotel was great but make sure the sheets and pillow cases are clean. Other than that I had a great time and will stay again. The hotel was around great restaurants and grocery stores in case you forgot something. The room had microwaves and refrigerators in it. Easy accessible to St. Louis and Casinos
from
Submitted on 21-11-2016
The room was clean, the staff was friendly and helpful, the breakfast was good. But the shower was abysmal: water pressure was terrible and barely sprayed at all, making getting clean very difficult. Knowing that, it isn't bad. However, I wouldn't want to stay for an extended period because I like being able to quickly and easily get clean.
from Alsip, Illinois
Submitted on 24-11-2016
Room was very clean, bed was very comfortable. During check in, I was given a welcome package that contained a couple bottles of water, some snacks, shampoo and soap. Nothing special but a nice touch. They also had fruit infused ice water in the lobby along with apples and oranges. Again, nothing special but a nice little touch for their guests.
from Iowa City, Iowa
Submitted on 28-11-2016
We were warmly welcomed when we arrived late on Saturday. Room were nice, with mini-frig and microwave and plenty of room to move about. On Sunday, we were out for the entire day, returning around 7 pm and found our room had not been cleaned. After contacting the front desk who informed us that none of the housekeepers worked on Sunday, the maintenance person brought us clean towels. Overall, would stay there again for the location and staying within our budget.
from Nashville, Tennessee
Submitted on 29-11-2016
Nice to have a place where we could bring our small dog. Easy access to the outdoors for his care. Convenient to our Interstate route. Room was quite adequate, though the shower could have had more pressure. Staff friendly and helpful.
from
Submitted on 05-12-2016
Good hotel, well located, close to food courts and pharmacy, Near to the Historic area of St Charles. Close to the road and fair room. Shower is good, but pressure in the water is not. Toiletries are limited to the soap and shampoo and conditioner, Remote of TV does not allow full control of the TV, only on off volume and channel change, Fridge in the room is a plus, coffee maker works, but the coffee is not "that". kind of coffee.. Good option, but for short stays.
from Davenport, Florida
Submitted on 07-12-2016
Great spot, dog friendly, super staff, the waffle mix is just right! We always stay here on our annual trip to Florida. We would like to spend more time here but it's just one stop on our 5 day trek from frosty Saskatchewan to sunny Florida.
TOP