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Hilton Garden Inn St. Louis Airport

St. Louis, MO, US (STL)

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Based on 875 reviews
This hotel is close to shopping, fine dining and exciting attractions like the Science Center, the Edward Jones Dome - Home of the Rams, Busch Stadium
Room & Rates
1 KING DELUXE W SOFABED - Hilton Garden Inn St. Louis Airport - 1

1 KING DELUXE W SOFABED

LIVING AREA-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM W/BATHTUB - Hilton Garden Inn St. Louis Airport - 2

1 KING ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM ROLLIN SHWR - Hilton Garden Inn St. Louis Airport - 3

1 KING ACC RM ROLLIN SHWR

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED - Hilton Garden Inn St. Louis Airport - 4

1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED 1BDRM SUITE - Hilton Garden Inn St. Louis Airport - 5

1 KING BED 1BDRM SUITE

LIVING AREA-COMP Wifi-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KING BED WITH WHIRLPOOL - Hilton Garden Inn St. Louis Airport - 6

1KING BED WITH WHIRLPOOL

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2 QN ACC RM W/BATHTUB - Hilton Garden Inn St. Louis Airport - 7

2 QN ACC RM W/BATHTUB

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 QN ACC RM ROLLIN SHWR - Hilton Garden Inn St. Louis Airport - 8

2 QN ACC RM ROLLIN SHWR

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 QUEEN BEDS - Hilton Garden Inn St. Louis Airport - 9

2 QUEEN BEDS

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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Hilton Garden Inn St. Louis Airport
4450 Evans Place, Saint Louis, MO US 63134

Unbeatable Location:
The Hilton Garden Inn St. Louis - Airport hotel is situated within the NorthPark Business complex and is surrounded by several major institutions; whether traveling for business or pleasure this hotel offers everything you need for a memorable vacation in St. Louis.

Property Amenities:

  • FREE Wi-Fi
  • Heated Indoor Pool
  • 2,700 Square Foot Meeting and Banquet Space
  • FREE Airport Transportation
  • Bar / Lounge
  • FREE Parking

Discover a Fresh New Look:
This hotel features a uniquely designed, comfortable and contemporary decor and offers 136 well appointed guest rooms and suites that offer the ultra-comfortable Garden Sleep System beds; air-conditioning with climate control, the latest in technology and ergonomic comfort  and all generously appointed guest rooms are non-smoking.

Room Amenities:

  • Cable Television with Premium Channels
  • Microwave
  • Mini-Fridge
  • Telephone with Voice Mail
  • Coffee / Tea Maker
  • FREE Newspaper

Escape to Culinary Excellence:
Variety is the spice of life when it comes to dining to St. Louis, this town is famous for its 1,000 one of a kind restaurants, original to St. Louis. A freshly prepared breakfast is offered daily in the Great American Grill restaurant, lunch and dinner is also available. The Pavilion Pantry convenience mart is open 24 hours and offers sundries, an assortment of beverages and ready to cook meals for the in-room microwaves.

Area Attractions:

  • Componere Gallery
  • O`Fallon Park
  • The Arch
  • St. Louis Art Museum

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Conference Rooms
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Express Check-In
  • Fitness Facility
  • Free Airport Shuttle
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Luggage Storage
  • Non-Smoking Property
  • Restaurant
  • Room Service (+)
  • Shopping
  • Swimming Pool
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 875 reviews
from Mehlville
Submitted on 18-05-2016
We used the Stay and Fly program and it was a delight to stay at this property. The beds are personally adjustable and the airport shuttle runs 24 hours a day. We used it at 4:30 and were at the airport within minutes. Some other properties with Stay and Fly do not offer 24 hour shuttle service, but ask you to use a taxi. The receptionist/desk staff were excellent, very friendly and helpful and the shuttle drivers were also.
from
Submitted on 18-05-2016
I liked the hotel and the location was great. The staff were friendly and took care of all our problems immediately. I even used the shuttle service which runs every 30 minutes as told by the frontdesk, that was a great help. I think this stay was worth it.. I would definitely recommend to stay here.
from Laurel, Maryland
Submitted on 21-05-2016
Excellent and prompt service. They anticipated my needs made sure I was comfortable. The front desk, the restaurant and the hospitality staff were all fantastic and very friendly. The front desk staff made sure to point out all the amenities the hotel offered.
from
Submitted on 22-05-2016
We stayed at this hotel for a weekend family getaway. After spending all day at the zoo we were exhausted and just wanted to check in & swim and order food from the hotel restaurant (2 reasons I picked this hotel for having an indoor pool and restaurant). The pool was about the size of a shoebox, so with a family already in there swimming it didn't look relaxing at all. We decided to order our food and wait for the pool to clear out. We were told by the employee on the phone that they 'had no ch... Read more
from Warrenton, VA, United States
Submitted on 23-05-2016
The hotel was what you should expect from a Hilton product. Clean, nice amenities, the works. It is the closest hotel to Boeing and Express Scripts. Unfortunately, its a couple blocks away from Ferguson, MO and the crime and drugs are right there at the front door. If you're driving, it works. If you're on foot, pick another place.
from Long Island, NY
Submitted on 04-06-2016
I have over 50 hotel stays per year and am a Hilton Gold member. Over 15 years of traveling, this hotel has to be in the bottom 3 of my whole life. The beds were extremely uncomfortable and lumpy, basically a mattress on a wooden base - no box spring. They burnt my pancakes in the morning (forgot they were on the grill), plus I ate dinner there the night before and woke up to the runs. Then, upon checking out, their system wasn't accepting my AMEX card, which I have used the whole 15 years. ... Read more
from Indianapolis, Indiana
Submitted on 05-06-2016
Stayed part of Memorial weekend during long road trip with kids. Good amenities in the room like microwave and refrigerator were much appreciated. Only negative I can say is that the pull out bed had used sheets on it when we pulled it out, yuck. Ice machine broken on 3rd floor for days as well. Ok stay overall.
from Windsor, Missouri
Submitted on 06-06-2016
Very nice stay except for the sheets. Our sheets were threadbare and the bed was poorly made. Not a typical Hilton experience. I did contact Hilton and received an apology before morning. I think they are working to correct this problem.
from Eldon, United States
Submitted on 06-06-2016
great place to stay with wonderful staff food. The bed was a little stiff, but not too bad. The friendliness of the staff from check-in to food service made the stay worthwhile. The workout facility was top notch as well. I would definitely stay here again.
from Central Illinois
Submitted on 06-06-2016
Stayed at this location due to proximity of hotel to two Universities children are attending. Easy on/off access from I-70. Newer property of a well know name. Hot breakfast was delicious. quiet clean rooms
from Bloomington, United States
Submitted on 15-06-2016
We use this hotel every time we fly out of St. Louis. The rates are good, the hotel condition and staff is top notch. The shuttle service is always on-time and the service is outstanding! The only negative comment is that our bed was much like concrete!
from Denver
Submitted on 16-06-2016
A clean and nice hotel. The rooms have a microwave, mini fridge and single serve coffee maker. The staff was excellent. Very nice and I felt very safe and taken care of. I was told that it was close to Ferguson and that I should have stayed somewhere else. Frankly, that was nonsense. It was a great location, right off the interstate and I felt 100% safe. It was quiet and I had a nice stay. I'll stay here again if I fly into St. Louis.
from Boise, Idaho
Submitted on 16-06-2016
Really nice hotel. The service was great. The breakfast was awesome. The only complaint I have was that the bed was so hard and uncomfortable. We were fighting over who got the pull out couch. Also, the pool was really small for that size of the hotel, but that's not something anyone there had any control over.
from New York City, New York
Submitted on 22-06-2016
Excellent service. Breakfast was top notch and selection of FRESH items was great. Location to airport was fantastic for our morning flight. Not much to do in immediate area. Front desk staff was excellent. Pool area was extremely hot-actually unbearable. Free internet was slow.
from Kansas City, MO, United States
Submitted on 21-06-2016
High for what you get...Drinks (small) were $9.00 and paid nearly $20.00 for a chicken dinner that included a couple of small potatoes and a couple stalks of asparagus.....and that was the "special"... Other meal items (observed) and discussed with other guests were expensive for what you received..
from Chicago, Illinois
Submitted on 27-06-2016
Enjoyed a 2 night stay location was great not conjested room was clean and updated. Staff was helpful, professional and pleasant overall good stay. Close to downtown shopping and sights. I will definitely stay there again when I'm in town.
from Joliet
Submitted on 28-06-2016
Staff was courteous and always willing to assist. Room was neat and clean. Everything functioned well. HHonors internet was a bit slow and spotty. But still an overall pleasant stay. Food and service at the restaurant was good and a good value.
from New York City, New York
Submitted on 29-06-2016
This hotel is clean. The location is good. The staff are friendly. The only thing the hotel needs to improve is the pillow and the mattress. The pillow has no support and the mattress is not comfortable.
from Higginsville, Missouri
Submitted on 30-06-2016
We are staying here on a short notice trip. Our room, a King suite, is great and worth the extra few dollars for extra space and comfort. Above that though is the service, from the front desk to housekeeping - even the shuttle driver. Everyone is friendly and totally customer satisfaction oriented. I commend the entire staff, as this is some of the best service I've ever had. We had never had to stayed in the area more than one night until now, but this will be where we stay from now on.Hotel ... Read more
from New York City, New York
Submitted on 02-07-2016
Hotel is ok, clean for the most part (stairs aren't that clean). My room was ok, large enough and comfortable. Breakfast was also ok, but tomato and avocado I've asked for, felt like the spent some time in the freezer. The equipment in the gym needs to be replaced, or at list get a good maintenance service. It's all noisy and plastics are peeling off. So all in all the hotel is ok, but for nearly $200 a night, it's not good value
from Denver, Colorado
Submitted on 02-07-2016
I was a little suspect of staying here, because it is not the nicest area of town. However, I was wrong. The hotel sits in a rather removed area surrounded by foliage and aside a nice lake. There is a great running trail around the lake as well. The hotel staff were all extremely helpful and pleasant as well. The only draw back is if you get a room that faces I-70, like I did. The windows are not quite thick enough to keep out the noise of the cars from the highway. Free copies in the business ... Read more
from Fort Myers, Florida
Submitted on 03-07-2016
Every property is always good and consistent. Wish the dinner menu had a wider selection. Other than that I choose Hilton Garden Inn for as many of my trips as possible. Service is always wonderful and accommodations are always clean and comfortable
from Burlington, IA, United States
Submitted on 03-07-2016
The bed chosen for this hotel chain is very uncomfortable. Otherwise we were very pleased with our stay a the hotel, and would definitely recommend it for our friends...with the caveat about the beds.
from Indianapolis, Indiana
Submitted on 06-07-2016
Beautiful hotel with beautiful staff. I know every time I come to St.Louis I will be staying here at the Hilton Gardens. The bed was very comfortable, the kitchen staff was accommodating and the front desk was pleasant
from MORO, United States
Submitted on 06-07-2016
The hotel and its staff were wonderful. Very friendly and accommodating. They went out of their way to make our stay great. I would recommend this hotel to anyone that asks. The awards program is awesome as well.
from
Submitted on 09-07-2016
Great location with only minutes to the metro, along with a 24 hour shuttle. Hotel was very well maintained, always clean and staff was not only accommodating but was extremely friendly. Michelle always welcomed us by name and with a smile. Will definitely stay here the next time we visit St. Louis!
from
Submitted on 09-07-2016
Extremely helpful, concerned staff. Clean, comfortable room. Reliable 24/7 airport shuttle. Conveniently located just off Interstate 70. Limited, but very nice food options in the bar/grill. Enjoyed our food.
from The ozarks, United States
Submitted on 14-07-2016
Very friendly staff, clean rooms, restaurant is good. Hotel has always been no smoking. Close to airport but quiet. Good location. Metro station not far but shuttle is available and friendly / helpful drivers and staff
from
Submitted on 14-07-2016
This was one of the best hotel experiences I have had. The hotel was very nice and comfortable. The staff was amazing and friendly. This was the first time I felt comfortable traveling by myself. My room was nice and tidy. The bed was too comfortable (I almost slept thru my alarm) <
from Springfield, United States
Submitted on 15-07-2016
Check in was very efficient and friendly, the staff was very accomodating with regards to the shuttle to and from the airport. The room was very clean and the dinner meal at the restaurant was very good.
from Springfield, Illinois
Submitted on 17-07-2016
Everything about this hotel is excellent. The staff is friendly, the rooms are comfortable, the location is great for getting to the airport and the shuttle is great. We will definitely make this our choice every time we fly out of St Louis.
from Van Buren, Arkansas
Submitted on 19-07-2016
Staff was friendly and beds were very comfortable. Bathroom pool and hot tub dirty and got tub jets didn't work. We heard a lot of noise from the hallway and rooms around us and we're unable to sleep.
from Bronx, New York
Submitted on 21-07-2016
My husband and I stayed here with another couple while attending the "REACH" Conference in St Louis. The hotel more than met our standards. Very clean, friendly and accommodating. We were given water as we waited for our ride to leave the hotel. That was very thoughtful. Very easy access to the highway. We traveled back and forth with ease. Also we ate at the buffet breakfast while there. We were served by Jordan who was very attentive and responsive to request. The issue for me was the whirlp... Read more
from Poplar, Wisconsin
Submitted on 24-07-2016
This hotel was convenient to my work but not in a very safe location just down the road of what they claim not to go out at night due to problems. The room smelled and the air conditioning unit smelled.
from Memphis, Tennessee
Submitted on 24-07-2016
Great hotel for value. Staff is extremely nice and helpful! Rooms are nice and clean! I stay here most time when in town for business because of location to airport & job site. This stay the only negative was that the lobby area wasn't as clean as normal on the initial checkin day! However the other 2 days the lobby was up to standards & clean as normal!!
from Herrin, Illinois
Submitted on 24-07-2016
Awesome clean rooms. Food was great staff friendly. I would visit again. It was our anniversary and we had just came back from a cardinal game. The staff treated us like we were somebody. I definely would return again
from Hudson, Illinois
Submitted on 27-07-2016
The staff at this hotel was the warmest and most friendly I have ever met. The facility was updated and very clean. The only thing that I noticed was the size of the pool as it was the smallest I have ever seen at a motel as its capacity was very small. Even so it was clean and well kept.
from Illinois
Submitted on 27-07-2016
This is a good place to stay when flying out of Lambert Airport. We have used the park/stay/fly option several times, and it works out well. The shuttle drivers have always been courteous and prompt. The hotel staff is friendly and knowledgeable, and the guest rooms are clean and comfortable.
from Bowling Green, Missouri
Submitted on 30-07-2016
We stayed at this hotel the night before we flew out on vacation. The room was tastefully decorated and clean. The bathroom smelt a little musty. The bed was not comfortable at all. There was a dial for mattress comfort that did not change the mattress comfort level. We would most likely choose another hotel closer to the airport before we leave on vacation in the future.
from Santa Ana, California
Submitted on 04-08-2016
My experience at this hotel was exactly what I expected from a Hilton Garden Inn. The consistency across the properties is one of the reasons I continue to stay with this chain. I only needed to stay here one night since I arrived at the airport very late. The staff was friendly and efficient from check-in, breakfast, and check-out. The airport is toward the end of the runway and planes fly near it, but I never heard any airplane noise. I had a good night's sleep and a good breakfast, which is e... Read more
from Denver, Colorado
Submitted on 04-08-2016
This place is nothing to write home about. Check in was nice. Went to the restaurant and had a totally unpleasant experience. First off, no one was around so I didn't know whether to sit down or wait. Finally the bar tender noticed me and told me to sit anywhere. The menu was rather lackluster but I wasn't expecting a great selection in an airport hotel. I ordered steak seems pretty direct, medium rare. It came medium and rather tough. The mashed potatoes were a hard lump that seemed lik... Read more
from st. lous, United States
Submitted on 06-08-2016
Fitness Center: Was 85 and humid every day between 5-7 with no air.. Front Desks response was 'it always breaks and then we have to wait to be fixed' during my 4 weeks here, it was never fixed The water jug stayed empty more than not Cooling System: Room was broken upon arrival but was too late to switch room. Worker reset AFTER return from work to find room needed to be changed still, rather than coming back from work with a new room to switch to. Hot Tub: Down for entire week of stay Room: fou... Read more
from Ewa Beach, Hawaii, United States
Submitted on 07-08-2016
While on a road trip we stopped here for the night. The customer service was just okay and the room was a standard comfortable room for a Hilton Garden Inn. The great plus with this location is its proximity to the interstate. It was easy to back onto the interstate and on our way.
from Morris Plains, NJ
Submitted on 13-08-2016
After having two flights cancelled in a few hours at the St Louis Airport, we ended up at this Hilton Garden Inn. What an incredibly pleasant experience, from the ladies at the reception desk to the staff in the restaurant. All were welcoming, friendly and efficient. And given the reasonableness of the prices, this convenient hotel with 24-hour airport shuttle should be on every St Louis traveler's go-to list.
from Saint Louis, Missouri
Submitted on 15-08-2016
Every employee I encountered during my 11 day stay was helpful and friendly. I used the business center morning noon and late into the night. The night security guards are very visible. The breakfast is a great value.
from Drogheda
Submitted on 29-08-2016
The hotel is a bit dated. However, it's very comfortable,with a business centre and good gym. But the most amazing thing about the HGI is the staff. Tamara in the dining room is not only capable, but also warm, friendly, and smart. The rest of the staff is also amazing: Whitney, Tianna, Tony, Michelle are friendly, courteous, and very helpful. The shuttle drivers are also friendly and helpful. Joseph, Reggie, Dan. I stayed for 9 days and got treated like a friend. Very pleased with all the sta... Read more
from
Submitted on 31-08-2016
Watch out for this hotel, it seems like the rooms are not well taken care of. The carpet was soggy on one side of the bed, and the bathroom sink would not drain. The breakfast buffet had to close one morning, the chef did not come in for work, and no one knew how to cook the breakfast food! Stay somewhere else.
from TORONTO, Canada
Submitted on 06-09-2016
The room and staff were excellent and it's very good value for the price point. It's a convenient location close to the highways and airport. The only thing is the hallway and stairway conditions could be freshened up with a new coat of paint, just showing a lot of scuff marks and wear and tear. And the hallway carpet underpadding is worn out so you can hear and feel every step you take. The pool could have been cleaner but it was understandable since it was a very busy and fully-booked weeke... Read more
from Cayce, South Carolina
Submitted on 07-09-2016
Hotel staff very friendly and attentive. The room was clean and the bed comfortable. The bathroom could use some TLC. Could not access the Internet from my room, but it worked fine in the business office area. overall it was a good 2 day stay.
from Billings, Montana
Submitted on 08-09-2016
We chose this hotel largely for the shuttle to the airport, which operated without a hitch. When we arrived, the staff was very gracious and helpful. They truly are the gem in this establishment. The hotel appeared fairly clean, but there was serious wear to the doors, bathroom vanity, shower, chair, and when I tried to move a lamp, the base literally fell off. Not to mention the electrical outlet cover was not attached with any screws. For the condition of the room, the rate seemed a bit hig... Read more
from Portland, United States
Submitted on 09-09-2016
The beds were amazingly comfortable, the room was sparkling clean, and the water pressure in the shower was great. Wonderful service and beautiful hotel. We will stay here the next time we're in the area.
from Washington DC, District of Columbia
Submitted on 11-09-2016
Awesome experience! I would recommend this place to anybody. Please and thank you seem to be forgotten the words nowadays and it's nice to see the staff saying please and thank you and going out of their way to help you.
from Christopher, Illinois, United States
Submitted on 12-09-2016
Great place! Whitney was very helpful with everything, including transportation to and from the airport. The shuttle was great, and it arrived as soon as I called when we got back. The room was comfortable, but the sleep number bed didn't work.
from Indianapolis, United States
Submitted on 12-09-2016
My husband and I were in town for a wedding for 3 days. So room comfort was very important. The room and amenities were top notch. Having a fridge and microwave in the room was an added plus. The breakfast was fresh; with some items made to order. The wait staff was very attentive. My only complaint is the air-conditioning unit; it was either on full blast (ice cold) or off. We could not get the room comfortable without freezing to death. Whereas the hall way and elevator were always very warm. ... Read more
from
Submitted on 13-09-2016
We needed a place to stay near public transportation and UMSL for a software conference we were attending. It was an exceedingly hot and humid day, and by the time we arrived from the short walk from the train to the hotel, we were quite sweaty and my associate's sandal had broken. We were offered water bottles and round trip shuttle service to get new shoes. And overall, the staff was some of the friendliest staff I've experienced at a hotel.
from Dayton, OH
Submitted on 16-09-2016
Hilton Garden Inn is my preferred lodging brand and I have found them to provide a fairly consistent product no matter where I have stayed. I have stayed at this property twice but only stay here when the price difference with the downtown Hiltons is large enough not justify the stay downtown. Their weekend rates are usually better than almost of the other Hilton properties in the area especially since parking is free. I will definitely stay here again as I have been no problems during my stays... Read more
from Carbondale, Illinois
Submitted on 17-09-2016
Ultimate breakfast & park & fly make a great value. Great breakfast selections, including amazing custom omelettes. Exercise facility is excellent! Parking is becoming a bit of an issue, however, especially if there is a conference/meeting taking place.
from Los Angeles, California
Submitted on 17-09-2016
Third floor where I stayed has an overpowering odor when you step off of the elevator that reminds you of a moist gym sock. Carpeting is soiled and buckling. Wallpaper is stained. Shower leaks water all over. Vanity falling off the wall. Furniture is soiled. A/C stopped working completely one night and no one was willing/able to contact engineering to get it fixed so they offered me a fan in a room where the windows do not open and it was near 80 degrees. The room rate was over $400/night.
from
Submitted on 18-09-2016
I spent a night in this hotel and I wasn't impressed by the quality of the room, furniture could use a revamp, and the bed wasn't really comfortable. Staff was nice, the room was on the side of the hotel facing directly on the noisy highway. Overall OK experience but I will stay somewhere else next time I'm in St Louis.
from Springfield, Illinois
Submitted on 20-09-2016
This is our second time staying there and we would stay there again without hesitation. Location was perfect -- right off the main highway. Short distance to the airport. Very friendly staff. Bed was comfortable.
from Illiopolis, Illinois
Submitted on 20-09-2016
One of the best hotel experiences I've had! The room was very nice, bed s ooooo comfortable, the breakfast delicious! Oh and the staff was remarkable. The only thing that was not up to par, was the spa...it wasn't hot, just lukewarm. The pool was great!
from Mountain View, California
Submitted on 20-09-2016
Internet connection is limited to 3 devices per room, AC units a bit old, the in-room coffee machine has 1 pod of decaf coffee. The hotels lists 10 dollar per day parking, waived with registration, but it turned out that you don't need to register. Breakfast had a good selection of food items.
from Fort Dodge, United States
Submitted on 20-09-2016
The Staff Helps us feel welcome and did their best to help us meet our scheduled activities. We are Hilton Honors Members and again we received complimentary breakfast and the shuttle service helped us get to certain venues and the rail for a Cardinal vs Cubs Ball Game. The Staff Members did research to help us for future excursions which improved our experience.
from Illinois City, Illinois
Submitted on 25-09-2016
Stayed overnight at Hilton Garden Inn St. Louis airport, very courteous and friendly staff. Rooms were great, very clean. Took shuttle to airport, driver was very friendly and helpful, also upon return called them and they arrived in a very timely manner. Would suggest this to anyone wanting to stay near airport.
from
Submitted on 25-09-2016
The hotel was nice and clean as always with Hilton hotels and their affiliates but the service left something to be desired. I do love the fact that all Hilton hotels and their affiliates have refrigerators, coffee makers and microwaves.
from Chagrin Falls, Ohio
Submitted on 25-09-2016
Spent three nights here while in St. Louis on business. Awesome place! Nicely maintained with well appointed comfortable rooms conducive to in-room productivity. Amazing staff throughout. Very good omelets and tasty fresh fruit on the morning buffet. Could do a better job communicating progress of shuttle and limited Internet Bandwidth were only complaints. Would be pricey without corporate rate.
from Hannibal, Missouri
Submitted on 26-09-2016
We booked this hotel through Hotels.com. When we showed up at the hotel at 11:00 p.m. Saturday night, it was supposedly the only room left. Entering our room we noticed it was very warm in the room, 77 to be exact. We could not get the A/C to turn on. I notified the front desk. She said she would send someone. Nobody came. After 10 minutes I called again. The front desk clerk stated she was trying to locate maintenance but he had left his walkie at the desk so she would send him asap. Another 10... Read more
from West Chicago
Submitted on 27-09-2016
I was a little skeptical when I saw where the hotel was. Not far from the hotel the area was not very nice. Our stay was very nice. No issues and still close to the downtown areaand St. Charles. I would recommend this hotel.
from New Philadelphia, Pennsylvania
Submitted on 02-10-2016
The hotel is very clean and the staff is super friendly. I like this hotel because it's has a fully equipped gym and the machines are actually functional. The hotel food is adequate however could use some improvement.
from Quincy, Illinois
Submitted on 03-10-2016
Front desk staff were all awesome and super helpful. We stayed two nights so got to interact with a handful of different people and they were all great. As were the staff in the restaurant. Hotel was nice and clean. Rooms were too. Hotel seems fairly new and in good shape. The only downfall was there was no continental breakfast.. but there was a buffet for $11.99
from St. Louis, United States
Submitted on 05-10-2016
I found the hotel a great place to work. Many times when I am working on my dissertation I need to find a place that is open and quite. The Garden Inn provides that needed environment. The food was great also
from Sapulpa, Oklahoma
Submitted on 07-10-2016
Beds were great! Rooms are nicely decorated and modern. Only downside was having to ask for toilet paper cause our room only had a half a roll. But we would definitely stay again. Wayne at the front desk was friendly and smiling when we got there and even allowed us to check in alittle early. Our conference at The Dome of the Americas was only a short drive away and the Hilton Garden Inn had everything we needed...breakfast lunch and a Keurig with both coffee and tea in our room. Nice
from Maumelle, United States
Submitted on 09-10-2016
We had a group with us for the Cardinals game. We took a shuttle to the Metro and then took the Metro to the game and back. We ate at the restuarant for our meals which was good and convenient. Everything was absolutely perfect!
from San Francisco, California
Submitted on 10-10-2016
Very nice stay. Came straight from the airport around midnight and was greeted with a smile and check in very fast. Service up front was very helpful and the rooms were very clean. Would stay again if need be!
from Fort Myers, Florida
Submitted on 10-10-2016
Check in was great, offered water. Room was fine however the beds are set up with a dial for firmness. I turned it to as firm as it can and was still soft. Don't think it worked. Room service was prompt however delivered used condiments.
from Raleigh, United States
Submitted on 11-10-2016
Hotel was clean, staff was efficient and welcoming. Problem was the bed in our room, should've been replaced years ago. Serious sag in the middle of the bed which resulted in poor sleep. If you stay here request a room with a new bed!
from Nashville, Tennessee
Submitted on 17-10-2016
The staff went out of their way making my family comfortable. Had a good experience witnessing housekeeping, maintenance, breakfast, and front desk treating all of the guests with high quality customer service. Everyone here knows the priority is guest satisfaction. I just stayed at a Hampton where we felt like they could care less. It was refreshing to be here. I enjoyed every team member I encountered. HGI St. Louis Airport will be our choice for future stays. Thanks to Whitney the front offic... Read more
from
Submitted on 17-10-2016
Had a conference on Saturday so made a weekend of it with a Blues Game Friday and Sight seeing on Sunday. Staff was wonderful. Our room was clean and the in room Kuerig was great to wake up to after the late night Friday and early conference time Saturday. Was worried staying so near the airport that would be noisy. The hotel was quiet and no problems sleeping. The bed was comfy too.
from Carbondale, Illinois
Submitted on 18-10-2016
We have stayed at this hotel multiple times and it's probably a good value if you don't mind waiting 45 minutes to be picked up from the airport after your trip. The hotel is 6 minutes away. Every other parking option has multiple vans driving by. Top this off with a pre-vacation room that had the absolute worst hotel bed that I've ever slept in. We did get a free bottled water though. NEver again!
from Cape Girardeau, United States
Submitted on 18-10-2016
the toilet was dirty, the food ( steak) was so so, the fitness center facilities were not functioning . I called the manager to clean the room, but after their cleaning, the toilet was still very dirty. I ordered a steak for dinner, it was burned. :(
from Denver, Colorado
Submitted on 19-10-2016
Stayed at the Hilton Garden Inn for business and decided to turn in my rental car early since they theoretically have shuttle transportation. Waited 45 minutes and two phone calls at the airport. The driver told me I could catch the 8 am back the next morning. But...there is no 8 am. Ended up taking an Uber ride. Very poor communication. Dated property, staff for check in and at the bar were great. Probably won't stay again.
from Reading, United Kingdom
Submitted on 20-10-2016
We had a friendly quick check in at the Hilton Garden Inn. The food served in the restaurant was good and tasty. The server was a lovely lady who couldn't do enough for us. We also thought the beds were a bit lumpy. Not much around here so unless you plan to eat at the hotel o suggest you eat in St Louis or on route. Also if you are dropping a rental car off at the airport make sure you get good directions because boy its a bit confusing, especially at 6am in the morning when your still half asl... Read more
from
Submitted on 22-10-2016
Had a fantastic time here. Was in town for business. Hilton did not disappoint. Had great customer service, wifi, pool, etc etc etc. Parking is the only tricky part but that is it! Will definitely use again. Make sure you use sign up for their points system!
from Mount Pleasant, Australia
Submitted on 24-10-2016
Very nice and clean. Restaurant was closed from 1:00 until 5:00 pm but dinner was excellent! Rooms were clean and well cared for. Lobby was neat and coffee was always available. Hotel staff was very friendly and helpful.
from Bowling Green, Missouri
Submitted on 24-10-2016
Very nice hotel that is close to the airport. There is also a shuttle service that runs to the airport twenty four hours a day. The staff was very friendly and helpful. The hotel was very very clean. I would definitely stay here again.
from Fort Riley, Kansas
Submitted on 24-10-2016
The hotel itself was great, but the ease of getting to the airport on the shuttle, as requested, was stressful and not enough information was provided on doing so without missing it. We had to wait an additional 30 minutes for a shuttle because of miscommunication with staff.
from Keller, Texas
Submitted on 25-10-2016
We had hoped to be downtown but with everything booked we stayed here. What a pleasant surprise. Close to the airport with a shuttle every 30 minutes, a short drive to the St Louis sights & attractions. The staff was very friendly & helpful with several of our odd requests. The internet was very slow but they were aware & waiting for tech help. We would stay again.
from Poplar Bluff, Missouri
Submitted on 25-10-2016
I love this hotel! This was my second time staying with them and I had just as amazing of an experience as the first! I will DEFINITELY be back for any other occasion I must attend in the area! Thank you all again so much for the pleasant stay. It makes things so much easier and feel more comforting away from home.
from
Submitted on 26-10-2016
This was the second stay at this hotel while visiting St. Louis, MO. The hotel staff was very nice. Rooms were clean and quiet. Used the Hilton app to check in to hotel and select the room we stayed in.
from Maple Grove, MN, United States
Submitted on 29-10-2016
Service was great, food was a bit better than OK. But bed was hard and was comparable to sleeping on a futon. Was not impressed. Don't know if I will stay there again or recommend to co-workers. All co-workers that stayed this time had similar experiences.
from
Submitted on 30-10-2016
Clean, well appointed room. Nice lobby with complimentary coffee, tea and hot cocoa. Phone staff very friendly and accomodating. Desk staff was all business but could have been friendlier. Helpful to have complimentary shuttle from airport.
from Colorado Springs, United States
Submitted on 01-11-2016
This was not one of my best experiences at a Hilton Garden Inn property. This was my first experience with so many issues. Overall the staff tried to address the issues. The exercise room was very good. The chef did an excellent job preparing breakfast.
from Grand Blanc, Michigan
Submitted on 02-11-2016
This was my first time choosing a Hilton in many years after a series of unsatisfactory experiences and they failed miserably. At check in everything seemed to be fine, although for a supposedly newly renovated room, the furniture was in poor condition.(lots of scratches and signs of hard use) However, in the night when I was up to the bathroom, I saw large bugs, possibility cockroaches, and more were seen in the morning. The exchange I had with the check out person, really upset me more tha... Read more
from Jefferson City, United States
Submitted on 02-11-2016
We were welcomed warmly and treated very well. Our room was clean and quiet. The food was great and the shuttle service was punctual. We always stay at the hilton garden whenever we fly out of STL. They keep our car for us.
from Champaign, Illinois
Submitted on 04-11-2016
The room was almost exactly what i wanted. I was a little disappointed, the bed was hard and the comforter was scratchy. otherwise. it was a good stay. stayed here to get my son to the airport early for his flight. The hot tub nice and warm. loved having the lemon water and hot water for tea in the lobby.
from Lake St. Louis, MO
Submitted on 11-11-2016
We had a wonderful experience staying at this hotel. We had dinner in the restaurant and the food was very good, delivered hot and tasty. The shuttle to the airport was prompt and very convenient. The bed was comfortable and we had a good night sleep. Only problem, if it was a problem, no guide for the TV.
from Worcester, Massachusetts
Submitted on 13-11-2016
This is a large Garden Inn. The front desk staff were very helpful in advising me. The shuttle to the airport is prompt, and also is available to take guests to a number of local restaurants. I had dinner at the hotel restaurant. Breakfast was nicely prepared. My only complaint was fake bacon at breakfast. It was well cooked and somewhat tasty, but it was clearly not real!
from Fort Wayne, Indiana
Submitted on 14-11-2016
This hotel is conveniently located right off the highway and close to many stores and gas stations. My husband and I had the suite and our kids had the doubles. Great amount of space. Wish we could have stayed longer!
from Woodworth, Louisiana
Submitted on 15-11-2016
Where do I start. The mattresses and pillows should have been replace a few years back. The furniture was old and not in good repair. Our rooms were not cleaned very well. The walls were paper thin. There was dust on top of the coffee makes. Will never stay here again. One positive - our breakfast was very good as was the service.
from Boston, Massachusetts
Submitted on 17-11-2016
Not a safe location mattresses were old and the fire alarm went off at five in the morning . the staff was very very nice but overpriced for what I paid for . I would only stay here if I had to visit somebody close to the location unless they give me mattresses better rooms that are price
from Raleigh, United States
Submitted on 17-11-2016
Hotel excellent. need more attraction around hotel that family can take advantage of. Shopping centers or visitation places. Site around the hotel needs to be addressed for a much clearer view by customers
from Cranston, Rhode Island
Submitted on 20-11-2016
Overall I would say the front desk service was excellent. They made sure that everything was smooth. Especially Wayne he was always there when we needed some help. I had to stay an extra night and the staff was accommodating and even cancelled my other hotel reservation. Breakfast was excellent.
from Avon Lake, Ohio
Submitted on 20-11-2016
Good location in terms of airport proximity. Poor location in terms of local restaurants. Beds were the worst I've had in years. Hard as a rock. In hotel restaurant was good - good service, good food.
from Glenn Dale, Maryland
Submitted on 20-11-2016
Sequestered for a business meeting at the Hilton Garden Inn was remarkably pleasant due to the accommodations and the very helpful staff. Food was very good. Service was excellent. Would definitely return.
from Seattle, United States
Submitted on 21-11-2016
The bathroom tub was chipped in numerous places and the toilet was in need of replacing. The staff was very helpful and accommodating. The breakfast was standard for this level of hotel. For the price I paid, I should have stayed at the other Hilton but it was sold out during my dates.
from Rolla, Missouri
Submitted on 24-11-2016
They changed my first room due to the blood stains and fresh boogers on my sheets. The second room was as bad with chocolate stains on the sheets. I decided to sleep in the second room just because I was leaving in 4 hours
from Little Rock, Arkansas
Submitted on 26-11-2016
The bed was a little lumpy. Overall, I had a pleasant experience with this hotel. Transportation from the airport was a little slow but the driver was so nice. Breakfast was wonderful! Great location!
from atlanta, United States
Submitted on 28-11-2016
It was nice and clean. Very convenient to interstate and airport. Staff was friendly and accommodating. I would stay again. I had to be close to my Aunt who lived in University City and it took ten minutes to get to her place.
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