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Homewood Suites by HiltonŽ St. Louis - Galleria

St. Louis, MO, US (STL)

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Based on 625 reviews
Whether you're looking for temporary accommodations in St. Louis or long stay corporate housing in St. Louis premier business district, you'll find th
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Homewood Suites by HiltonŽ St. Louis - Galleria
8040 Clayton Road, Richmond Heights, MO US 63117

This Homewood hotel is adjacent to the city of Clayton, the regions premier business district and is just two blocks from the Richmond Heights Metrolink station that will provide convenient access to the airport, downtown and the surrounding metropolitan area. Stay in our spacious all-suite Homewood hotel accommodations for a couple of days or an extended stay. As a premier hotel in St. Louis, our hotel guests will find themselves within short distance of some of the city's top attractions, including: * St. Louis Galleria Shopping Center* Busch Stadium, St. Louis Cardinals* The Gateway Arch* St. Louis Zoo* Forest Park, St. Louis Art Museum and The Muny* Fox Theatre* The St. Louis Science Center* Edward Jones Dome, St. Louis Rams, next to the St. Louis Convention CenterGuests on interim or extended business stays in St. Louis will also find that our Homewood Suites by Hilton St. Louis - Galleria hotel is located close to some of St. Louis largest businesses, such as:* Enterprise Rent-A-Car* Brown Shoe Company* Centene Corporation* Graybar Electric* Ernst & Young* Clayton's Business District* Washington UniversityMoreover, our spacious suites feature separate living and sleeping areas which include a variety of amenities that will make guests on extended hotel stays in St. Louis feel right at home. Each of our Homewood hotel suites come equipped with:* A fully-equipped kitchen, with a refrigerator, microwave, cookware, utensils and place settings.* 32 Inch Flat Panel LCD television with on-demand movies* High-speed internet access, wired and wireless* Two telephones with data ports and a speaker phoneAdditionally, at the Homewood Suites by Hilton St. Louis - Galleria, guests will enjoy a complimentary Suite Start? hot breakfast daily, as well as a Welcome Home® reception Monday through Thursday, which includes a light meal and beverages(local laws apply). The hotel also offers a variety of additional complimentary services that our short-term and extended stay guests are sure to appreciate, including:* State-of-the-art fitness center, 1400 square feet, with personal trainer available* Local area transportation within a three-mile radius* Executive business center* On-site Suite Shop convenience store open 24-hours* Indoor pool and whirlpool* Laundry, same day valet service.

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 625 reviews
from Fox Point
Submitted on 20-05-2016
This was our first time at a Homewood Suites by Hilton property. The furnishings are tasteful, comfortable and functional. The amenities are well-thought out and executed. The indoor pool is on the small side but uncrowded, and the fitness center is the best-equipped we have seen at any hotel. Rooms are quiet, spacious suites with ample kitchenettes and storage. Staff are uniformly welcoming and helpful. There is plenty of self-parking, and the hotel is located adjacent to the upscale Gall... Read more
from San Tan Valley, United States
Submitted on 22-05-2016
I attempted to check in at 10 am. I was told my room was not available yet. I identified myself as a Diamond member. I asked for a room on the Galleria side. I was told there was none available. I was allowed to use the shower room, after waiting 20 minutes for the clerk to get permission from someone. I returned at 1:00. Again I was told my room, 811 was not clean yet. After waiting for 1/2 hour, I was put in room 311.
from Cary, North Carolina
Submitted on 24-05-2016
My stay here was subpar. The good. The room was clean and comfortable. Some road noise from highway so ask for even numbered room to be on other side. The bad. The check in process was laborious and inefficient. The staff were pleasant at check in but very slow. We have a tough time getting our shuttle to the university scheduled for graduation with multiple attempts to do this. The staff did not even know how many seats were on the van! The ugly. The food was cold and tasteless at break... Read more
from Manhattan Beach, California
Submitted on 25-05-2016
Homewood accomodated us for 2 rooms during a very heavy reservation period. Everyone was very helpful. Services (breakfast, etc.) were all good. Rooms were nicely furnished and quite comfortable. I would definitely use Homewood again.
from Miami, United States
Submitted on 25-05-2016
A very clean, comfortable hotel with lots of extras. If your not a "Four Seasons snob, you'll love it. The free breakfast, internet, evening snacks and free local shuttle make this a bargain. The neighborhood with a big mall and lots of restaurants and bars are a nice bonus. Really the best room under 5 stars and nice people.
from Nixa, Missouri
Submitted on 29-05-2016
Hotel was fine, upholstery in room was really stained & worn. Luckily we weren't in the room that much. Had to ask to have out room cleaned on day 2. Tiny indoor pool. Don't book through any other sites if you want to collect your Hilton points! Lost out on 3 nights worth boo
from springfield Mo., United States
Submitted on 01-06-2016
I have been staying at this hotel several years and the staff has always been very good Josh is great but the last two trips a few things different--the desk was not aware of the Barnes rate at the time I called and I left a note for management to call me guess their hand was broke no call and rate was never changed the next time it was--- the--- comp food was ver y bad the new people tried very hard I will stay again the location is great
from Chicago, Illinois
Submitted on 02-06-2016
Great stay in the Galleria area. Close to the zoo and restaurants! Wanted a double room but none were available so we got a king suite. Pull out couch was not comfortable but the king bed was amazing. Very clean hotel.
from Carmel, IN
Submitted on 03-06-2016
This is a nice hotel. Comfortable with a good staff. However, make sure you check your bill. The rate booked on and what I was charged was different....a $100 error. The staff corrected it because I caught the error, but most people don't check. This is really unacceptable. This could be a broader issue with
Submitted on 06-06-2016
from the minute you walk in the door this hotel makes you feel welcome! the check in process and check out could not be faster and even the maintenance guys are cheerful! the location is ideal and close to anything you would need.
from West Des Moines, Iowa
Submitted on 16-06-2016
We got a 2 bedroom suite since there were five of us on this trip. The room itself was very nicely laid out and it came with cooking supplies and everything but we ran into several issues. The air conditioner in one of the bedrooms and the living room didn't work too well- the air wasn't cold enough. Also, one of the telephones didn't work and neither of the vents in the bathrooms worked. The hotel staff did a good job of handling t and the manager was very nice to us and helpful but we were... Read more
from Floyds Knobs, Indiana
Submitted on 18-06-2016
Very nice to have two separate bedrooms from shared living space as well as two bathrooms. Hard to find this when traveling. Couch was a two seater with one additional chair so couldn't all comfortably sit in living area. Daughter loved the pool.
from Kansas City, Missouri
Submitted on 18-06-2016
Asked management for a follow up call. Never got it. Called multiple other times-never could reach anyone and never got return call. They literally don't call back including the GM of the property. Terrible service. It's surprising the employees are good-which, they were with such poor examples of leadership. Why go into the the service industry if you don't provide service? Nice property but if you have an issue-no one will help you.
from Charleston, United States
Submitted on 19-06-2016
The hotel was very clean and the staff was very helpful. The hotel is located in a very good location (in my opinion) with high end shopping next door (Nordstrom, Brooks Brothers, etc.) and good restaurant options within walking distance. The shuttle service offered at the hotel was very convenient if the intended destination is within its very short range. The hotel staff was very knowledgeable about the area and the local attractions available to guests. Although unrelated to the hotel (bu... Read more
from Springfield, United States
Submitted on 21-06-2016
This stay was fast but seemed just like a night and morning at home! It's a great place to stay! If you are looking for a place in St. Louis close to great shopping and an easy in/easy out, this is a great place. We caught the metro downtown to the game and right back again!
from Denver, Colorado
Submitted on 23-06-2016
Great hotel. I stayed in the two bedroom suite and I loved the layout with the living space between the bedrooms. Makes it easy to share with another couple or family but still have plenty of private space. Each room had their own bath. The cost was cheaper than two rooms and we got a kitchenette! Breakfast Buffett is a challenge if you are gluten free. Otherwise great options.
from Madison, Wisconsin
Submitted on 27-06-2016
I have stayed at this hotel over 150 nights over the past 4 years and it just keeps getting worse and worse. Dirty coffee pots, dirty sheets, blood on mattress pad, toilets not cleaned. WIFI is very slow. The only thing that keeps me going back is the location and the gym. The rest of the place really needs attention. When you report issues to management, they seem totally put-out.
Submitted on 30-06-2016
Hotel staff were incredible! Clean, newer hotel, close to shopping & restaurants. Easy drive to downtown St. Louis. Walking distance to Galleria across the street. We picked this hotel based on location as well as we like to stay at Homewood suites because of the kitchens + better breakfast than the average continental breakfast.
from Rockford, Illinois
Submitted on 30-06-2016
This is a great value for a hotel near St Louis universities and downtown. Very clean, nice staff and excellent suites for the money. They have a wonderful evening hospitality service and breakfast included. My son used fitness center and said it was very well equipped.
from Silver Spring, Maryland
Submitted on 02-07-2016
We where in st. Louis to visit WahU and Homewood Suites fit the bill. Free breakfast, friendly staff , and the shuttle to Wash U are reasons for a high rating. The hotel is located near a highway so you don't stay here for the view. we did not hear the traffic.
from Ventura, California
Submitted on 03-07-2016
Came to visit family in St Louis with my daughter and granddaughters. 6 yrs and 1 yr. Being a new Hilton Honors member I chose to try this hotel with the 2 bedroom 2 bath suite. It was exceptional. Friendly staff, great breakfast, great locations to hiways etc. Indoor pool only. ( A little steamy in area.) Hiway right behind hotel but never heard any traffic noise.
from Celebration, Florida
Submitted on 05-07-2016
wonderful! My family and I only have the thank and recommend the hotel ... the room very clean, the attendants very attentive, a delicious breakfast and varied. in the middle of our stay, the swimming pool stayed closed for maintenance ... the manager came friendly and best regards in the explain and, in followed, in the provided a swimming pool of a hotel of the net in the nearby ... provided including transport for the hotel. what i could notice in the hotel is exactly the predisposition of th... Read more
from Illinois
Submitted on 06-07-2016
Nice hotel but didnt have complimentary wheelchair as i broke my ankle the morn of my stay and couldnt get around and use the kitchen or pool..staff was awesome! Price for hotel was high esp since i was disabled.
from Normal, Il
Submitted on 07-07-2016
I have stayed here several times and enjoy it's location and attentive staff. But, my most recent trip was a bit frustrating. They advertise breakfast is available till 10:00. But they were taking it down at 9:00 and 9:30 when I was there.
from Omaha, United States
Submitted on 13-07-2016
We found this Homewood Suites to be a great place for a 3 night stay while vacationing in the St. Louis area. The staff is exceptionally friendly - especially at the front desk and at breakfast. The room was clean and well maintained. After the first night we asked to be moved to the opposite side of the hotel - opposite the freeway - and the staff accommodated this change. The freeway side of the hotel is noisy. The only part of the stay we were disappointed in was the pool. The water had... Read more
from Rochester
Submitted on 14-07-2016
We had a 2 bedroom, 2 bath suite with kitchenette. Nice size rooms and bathrooms. Not enough comfortable chairs to sit in. Beds were comfortable. Cleanliness was not good- confetti on the floor from previous guests, refrigerator has standing water in the drawers and hair on the floor in one of the bathrooms. When we asked the maid to do the floors and re stock towels she didn't vacuum the carpet or mop the kitchennette but we did get towels. Had an A/C problem in one of the bedrooms and it ... Read more
from Oklahoma City, United States
Submitted on 18-07-2016
You can't help but notice the dedication to excellence the staff has at this location. Salt water pool was nice. Hotel is in a great central location on Clayton St. across from the Galleria with easy access to everything.
from Palm Springs, United States
Submitted on 18-07-2016
Between the facilities as well as room accommodations, this establishment l is a wonderful choice to feel about as home as possible when staying at a hotel. The only dinner option is an IHOP across the street unless you want to drive to nearby restaurants. But the food at the hotel's complimentary breakfast is wonderful.
from Mesa, Arizona
Submitted on 20-07-2016
We expected better value for the money...... Clayton high price but not the room was not up to high quality we expected from a Clayton hotel or a Hilton hotel property. The staff though was very nice and helpful.
Submitted on 22-07-2016
Over the past several months we have stayed in several different Homewood Suites in Ontario, Canada and a few states across the US, and I have to say this one is the most disappointing so far. We arrived after dinner (just past 9 pm) on a Friday evening (4 adults, 4 children under 6 years of age), and although there were 4 others in line ahead of us, there was only 1 person working at the front desk (dealing with check-ins, issues, etc. and answering the phone) and it took over 40 minutes for us... Read more
from Lawrence, Kansas
Submitted on 22-07-2016
We were in the process of moving long distance and lost power to massive power outage. We were desperate to find a place to spend the night. I am so pleased we found Homewood Suites near the St. Louis Galleria.
Submitted on 24-07-2016
Literally across the street from the Galleria mall, which was nice after being in the car so long. Close to lots of restaurants like PF Changs, Maggianos, Cheesecake Factory, and more. They also offer a shuttle in a 3.5 mile radius in case you want to do a little extra shopping. Hotel was clean, staff was friendly, hot breakfast was good and fresh.
Submitted on 26-07-2016
Room at check in had not been vacuumed, crumbs, bottle caps, and used Q-tips found on carpet in living room and bathroom. Told check in staff and check out staff with "Ok, we will let Housekeeping Manager know". Breakfast was served from 7-11 am. We went at 9 am. Buffet was completely out of clean plates, forks, and orange juice. Had to wait 5-10 min for the plates, longer for the forks, and was told they were not putting out any more orange juice. I would not go back to this hotel.
from Springfield
Submitted on 27-07-2016
Very few friendly staff. Very disorganized which seemed to be because some staff weren't doing their jobs. Rooms weren't ready at check in for several people in line, maintenance didn't fix a backed up sink in one room, linens weren't delivered until after the third request, pool was dingy and elevators smelled bad.
Submitted on 31-07-2016
This location is easy walking distance to Metro Rail and to the Galleria. There is a nearby Whole Foods as well and several other shops. The part of town is upscale. The Metro Rail from here is closest to Forest Park as far as significant landmarks. It is also easy to get to the Amtrak station using the rail.
from Nashville, TN
Submitted on 03-08-2016
A/C was not working. Room was warm. Cleaning not up to standards of Homewood Suites. Breakfast was not ready at 7AM (Sunday). Locations is very near mall and is easy to access. The facility was full so another room was not an option.
from Princeton, New Jersey
Submitted on 07-08-2016
Premium hotel style Fitness Room with staff help as needed. Not a bad deal Manager Reception with free beer and wine, salad and 2 flavor chicken strips on one day. Room A/C worked like a charm and suite style rooms negated noise. Free breakfast included fresh blueberries and strawberries - that's a contemporary need - thank you. Across street was Galleria and in Office Building next door there was the Blue Tower Grilll. No need for a car to dinner. Starbucks about a mile away.
from Asheville, United States
Submitted on 09-08-2016
When housekeeping changed my sheets near the beginning of my trip, they gave me a fitted sheet that had a prominent stain. When I requested that this sheet be changed with housekeeping management (immediately), front desk customer representative (several days after it still had not been changed, and using the "card" system to request a sheet change (at the 10th night of my stay), my sheets were still NOT changed. It was almost comical that during 15 nights, I had to spend 10 nights on a stain... Read more
from Buffalo Grove, Illinois
Submitted on 11-08-2016
We arrived late, after confirming late arrival, only to find out our suite was given away. The best solution they had was to put us in two different rooms, hardly conducive for a family vacation at a higher rate. No apologies offered. After 45 minutes of trying to figure this out, they finally found two adjoining rooms, but on the highway side of the hotel, which was extremely noisy and not what we requested by any means. The next day, our room was not cleaned until 5 o'clock despite calli... Read more
from Raleigh, NC
Submitted on 13-08-2016
I think this hotel has the potential to be great because it's in a good location, convenient to the major highway. However, the hotel rooms are in need of a renovation. If they are updated with newer things, like better AC units, better bedding, nicer bathtubs/toilets/cabinetry, and plusher, more modern living room furniture, the hotel would provide a much more pleasant stay. During our stay I had to call the front desk and complain about the AC not working very well in my 2-bedroom suite. ... Read more
from United States
Submitted on 14-08-2016
Once upon a time this was one of my go-to hotels in St. Louis. The service has fallen off terribly. I arrived at 1AM and it took 25 minutes to get checked into a room. 2 people ahead of me were raising a fuss about something. Night clerk didn't have the training to say "excuse me while I give this man his key". After finally reaching the room, the sleeper sofa didn't have sheets in the room. Another 20 minute wait. I finally went down to get them myself and met the guy getting into the el... Read more
from Barling, Arkansas
Submitted on 14-08-2016
We had a great stay . Nice facility,clean, in a good location. Staff was great . Close to Galleria, Zoo, and the rail service shoul you want to get downtown. We used the hotel shuttle to get back an forth to the Galleria
from Gays, Illinois
Submitted on 16-08-2016
We stayed for 4 days and 3 nights and everything went better than expected. Love the health club, pool and hot tub. The complimentary breakfast and social hour exceeded expectations. The entire facility was very clean and staff was very pleasant and accommodating. Would recommend to anyone interested in a great night's rest with great perks!!
from Schererville, United States
Submitted on 16-08-2016
Great/friendly and helpful staff! Comp'd bfast and snacks at eve. The dinner time snacks were not too great nor plentiful (ie "hurry - there's another plate with 7 rolls on it") Stinky (pee smell) shower curtain. Pool was closed - Wha?!
from GA
Submitted on 16-08-2016
I just stayed at this Homewood for a family visit. You get both continental breakfast with real eggs, and also a weekday evening social. The staff is awesome. And the rooms have all appliances including a standard frig. Plus, they provide all plates, eating utensils and cookware to prepare your own meals. Oh - and did I mention that the Galleria Mall is across the street. And that the ARCH is only 15 min from the hotel as is the St. Louis Zoo. BTW - you must go to the zoo. I enjoyed it ... Read more
from Oklahoma
Submitted on 04-09-2016
Good hotel, friendly staff, breakfast is good. Nice buffet style, better than Holiday Inn Express. Had a fire alarm, (false) during one night. First time ever for that. Another guest said that was the Eight false alarm in two months. Not good .hope that doesn't continue! Overall, nice place to stay.
from St Louis, United States
Submitted on 06-09-2016
I had to ask 3 times for a coffee maker that actually works. The TV remote did not have working batteries. The AC vent does not reach the King bed, the ceiling fan has only one speed- EXTREMELY SLOW. We had to ask for a pedestal fan! This didn't feel like a Hilton at all except for the price!!
from Pennsylvania
Submitted on 07-09-2016
Hotel in great location across from the mall. Room was clean. Breakfast had good selection. Staff we interacted with was pleasant and helpful. So why just two stars. There is an issue with their fire alarm. At check in there had been a false alarm a short while before. Overheard fire marshal tell staff it was the fourth time and next might bring a fine. Sure enough, at 1:30 a.m. Alarm goes off telling everyone to leave. After going down four flight see run into a staff person who said i... Read more
from Springfield mo, United States
Submitted on 07-09-2016
a small family reunion over labor day we were treated better than family rooms easy access to etc would most definitely stay again..... area..good bfast
from Effingham, Illinois
Submitted on 08-09-2016
The hotel was very nice. Our room was lovely, lots of space for 4 kids and 2 adults. Terrance was extremely helpful. The hotel has a shuttle, we didnt use it though, and is less than a block from the st louis gallleria mall. Its only about 15 minutes from downtown. And the 569delivery is pretty cool.
from Saint Louis, Missouri
Submitted on 11-09-2016
The location of this hotel is great--center of St. Louis and near lots of shopping and restaurants. However, we had some challenges with rude front desk staff and an intermittently broken tv. Housekeeping slammed the door next to us about 30 times in the middle of the afternoon as they went in and out cleaning the room, which prevented our two-year-old from getting a nap. If you had a two-year-old --you know how important a nap is! Rooms felt cheap and a bit small. We would not stay here again.
from Springfield, Missouri
Submitted on 11-09-2016
This place was great from check in to check out! The staff was extremely wonderful and attentive. The little kitchen is nice to have and this is walking distance from The Galleria mall. Thank you for a comfortable and friendly stay away from home! The pool is a little chilly for my taste, but the kids didn't seem to mind.
Submitted on 12-09-2016
Traveled to St. Louis for husband's law school reunion, so both kids with us. Made reservations and asked for a pack-n-play. Arrived at 9:30 am on day of check-in. I knew room wouldn't be ready, but thought I'd ask. Receptionist was amazing. She prioritized our room and got us in within 2 hours of arriving. Walked into suite and it was so spacious....AND there was a pack-n-play set up even though I forgot to ask again at check-in. Great space for a family of four. Their complimentary breakfast ... Read more
from Minneapolis, Minnesota
Submitted on 13-09-2016
As a Hilton diamond member I stay in many hotels and I will not come back to this one. Beds are hard as rocks. Cleaners in room just don't care, they do half of what is basics and when you ask for something to be done like vacuum it can take two days to get done, then they bring a vacuum from 1975 that doesn't work. The GM doesn't care. The location is awesome which might be why she doesn't care. Difficult parking lot and entry way for handicapped individuals.
from Lees Summit, United States
Submitted on 12-09-2016
Location is excellent for easy access to great dining and shopping. Very clean with kitchen accommodations. I stay here for business convenience but have also included my family for a nice getaway. Simple access off main street and easy access to highway. Close to downtown.
Submitted on 15-09-2016
Hotel is generally well maintained, but my room AC thermostat didn't work, carpet had holes and one could see hotel carpets need replacement. Staff was very friendly and helpful. Free shuttle to nearby places was a real convenience. Be sure to request quiet side of hotel away from the freeway. Pricey for what you get--but probably average these days.
from Terre Haute, Indiana
Submitted on 19-09-2016
Ts was my first stay at a Homewood Suites. The room was great. Very roomy and comfortable. Very friendly staff, greeted with smiles from everyone. This was close to the venues we were attending, and getting around was easy. Nice amenities, as well.
from Belleville
Submitted on 20-09-2016
The hotel staff was EXCELLENT. The happy hour or evening social was great. From the time of check-in until the time of check-out the Front Desk staff along with the General Manager and Housekeeping Supervisor were all so helpful. Thanks for the experience, you don't find service like this everywhere.
Submitted on 23-09-2016
I travel for work so tend to feel a bit road-weary and jaded at times. The staff here are truly exceptional in terms of being sincerely welcoming and accommodating without being obnoxious or fake. The hotel is located b/t a huge mall and a highway. My room on the 4th floor was directly adjacent to the highway access ramp so the highway sounds were quite significant all through the night. My work friends who stayed on the mall side did not have this problem. Cleanliness was above average howe... Read more
from Monroe, Wisconsin
Submitted on 25-09-2016
Our suite, the gym, and the breakfast were all excellent. The check in process was almost an hour's worth of painful, and we evacuated the hotel repeatedly, in the rain, for fire alarm 'issues'. For the most part, staff were polite; however, they were not proactive, not guest centered, and appeared to be truly clueless at running a hotel.... Especially one with quality standards associated with a Hilton brand.
from Warsaw, United States
Submitted on 27-09-2016
This hotel was able to maintain extreme quiet throughout our stay--lack of mechanical noises, lack of bumping and noise from employees and their carts, etc. Breakfast was excellent and I witnessed the staff prepare a meat-free meal for three Navy men that were staying there. The staff actually solicited for special requests, they didn't have to be 'hunted down.'
from San Jose, California
Submitted on 01-10-2016
I was put into a room on the second floor right next to the elevator, even though I requested away-from-elevator room. The room was also facing to the freeway. When heavy cars passing by, the lights were shaking. The whole evening is super noisy, impossible to sleep. When I asked for exchange the room, the receptionist said all room were booked. Definitely will not stay again.
from chicago, il
Submitted on 01-10-2016
We were put in a room overlooking 170 even though I requested a room away from the highway both with my reservation thru Travelocity and when I checked in. The response at the front desk was "you can upgrade." I talked to a number of other guests at breakfast who also said the highway noise was too much. The free breakfast was adequate. Hot and cold and a good selection. More fresh fruit would have been nice. Hotel was clean but room maintenance/repair in our room was lacking. Bathroom do... Read more
from Leuven, Belgium
Submitted on 01-10-2016
Blanket and bed sheet are super dirty. I have never seen a hotel with that dirty sheet. There is one "yellow" stain on the back of the sheet. It was ready disgusting. Plus, the room is at 2nd floor where the high way was running next to the window, Arrive in the late afternoon and there is no one at the reception. We were waiting at the reception for tens of minute and finally one staff came to help us check in. All in all, worst Hilton chain hotel ever stayed.
from Lake Elmo, Minnesota
Submitted on 03-10-2016
Amenities were very hour with wine and snacks, full buffet breakfast, very helpful staff at front desk, always greeted by housekeeping with genuine smile and greeting clean and generous size room. Glad we selected this hotel pretty nice shopping across the street also!
from St. louis, United States
Submitted on 07-10-2016
Just wished the valued me by calling me back when I expressed a concern in the hotel or via phone after it (was a follow up to in person attempt to resolve problem.) I have to write more for it to accept this review.
from Suzhou, China
Submitted on 07-10-2016
Homewood is a good place to choose even though it's a business solo trip. The hotel looks nice and comfortable. And the canteen provides delicious breakfast everyday. I has a good remeber of this experience, Homwood is my preferred hotel.
from Nashville, Tennessee
Submitted on 12-10-2016
The most stand-out thing about this property: the courtesy and friendliness of the food service folks! They were so kind, and they even made me cookies when they had not originally planned to one evening. Check in was a little disappointing. It took 20 mins for them to find this Hhonors Diamond dude a room similar to my preferences. I prefer high floor, away from elevator, and they wanted to put me on the third floor near the elevator. Granted, I arrived early, but it was only about 30 minu... Read more
from Bettendorf, United States
Submitted on 11-10-2016
The breakfast and staff that helped served the breakfast were exceptional and kind. Patient with our children and kept breakfast open late in order to help accommodate us. They checked on us frequently and offered to bring us anything that we needed. The food was delicious and beautifully displayed.
from Coal City, Illinois
Submitted on 12-10-2016
Was very happy with everything. Staff, room,food, location. Everything was GREAT!!! Bed and pillows were very comfortable. Was extremely happy and WILL DEFINETLY stay again!!!! The breakfast was a variety and was very good. ATE breakfast every morning and never ate out.
from St. Louis
Submitted on 19-10-2016
Rooms were large and clean, breakfast was great, and the complimentary shuttle within 3 mile radius was an added perk! The wifi worked great and the staff was very friendly and accommodating. This is a nice new hotel.
from Riverview, Florida
Submitted on 24-10-2016
Great stay! Great customer service!! Excellent property and location! Complimentary breakfast and evening snacks were good, but nothing exemplary... but the price was right! Very comfy beds and pillows!
from Atlanta, Georgia
Submitted on 28-10-2016
Honestly, I selected the hotel based on price and location. To my great surprise, I loved this property and you can tell that it is very well managed. The location is unbeatable but let me tell you about the other features. 1) Spacious rooms with kitchenette and all the amenities 2) Excellent fitness center 3) Surprising good food for breakfast and "happy hour" buffet 4) Helpful, friendly, professional staff 5) Quiet and nice people staying as guests 6) Clean and well maintained What's not to l... Read more
from Decatur, United States
Submitted on 31-10-2016
Great experience overall! Strongly recommend this hotel! We had our one year old with us and she loved it. It was clean and nothing dangerous for her to mess with. Baby Friendly Hotel!! Great Breakfast and friendly staff. Thank you!!
from Decatur, United States
Submitted on 31-10-2016
Our stay was just what we needed. I have a phobia of some hotels but when I walked in to check in you can smell how clean it was. Then when we returned from having dinner the cleaning staff was washing down walls in the lobby and by the pool area. It was a great feeling. Our room was very clean and comfortable. I will stay again.
from Saint Louis, Missouri
Submitted on 04-11-2016
Very clean hotel location is great. I wish hotel staff was little more friendly. It was my first time stayed and they weren't helpful at all. Otherwise my stay was great in this hotel. Very quiet and very clean room.
from Champaign, Illinois
Submitted on 05-11-2016
Highly impressed with this hotel as the staff was extremely courteous and helpful and the amenities were great! Food was good, pool was nice, and fitness center is huge for a hotel of this caliber. Highly recommend and I will be back when in the area
from Kansas City, Missouri
Submitted on 07-11-2016
When I checked in on 11/1/16 the people at the front desk did not get me "checked in all the way." I received a call from the hotel and told them I was checked and gave them my room number. As a result my room was not cleaned and my bill was messed up. It took me hours to correct this with the hotel staff in ordered to be reimbursed by my company.
from Ames, United States
Submitted on 16-11-2016
I have stayed at this location 2 or 3 times now, and I always look forward to the trip. I love the idea of a kitchen so I can cook as eating out a lot gets boring fast. The Galleria is across the street with wonderful shopping, and Weber Grill is there(yum). Whole Food Market is less than a mile away so grocery shopping is easy. Staff are friendly and helpful.
from Malibu, United States
Submitted on 28-11-2016
Each time I return to St. Louis I try to stay at the Homewood Suites. The staff are professional and kind, the rooms are always clean and well apportioned and the location is very convenient right across from the mall, my kids could not have been happier!