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Hotel Sorella Country Club Plaza

Kansas City, MO, US (MKC)

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Based on 1018 reviews
Room & Rates

Superior Room

  • One King Bed
This room overlooks the city. Complimentary wired and wireless Internet access keeps you connected, and the LCD TV is offered for your entertainment. A minibar and a coffee/tea maker are supplied. You will have a shower, as well as a hair dryer. Air conditioning, rollaway/extra beds, and a safe are among the conveniences offered. This room is Non-Smoking.

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Superior Double Room

  • Two Double Beds
This room overlooks the city. Complimentary wired and wireless Internet access keeps you connected, and the LCD TV is offered for your entertainment. A minibar and a coffee/tea maker are supplied. You will have a shower. Air conditioning, rollaway/extra beds, and a safe are among the conveniences offered. This room is Non-Smoking.

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Deluxe Room

  • One King Bed
This room overlooks the city. Complimentary wired and wireless Internet access keeps you connected, and the LCD TV is offered for your entertainment. A minibar and a coffee/tea maker are supplied. You will have a shower. Air conditioning, rollaway/extra beds, and a safe are among the conveniences offered. This room is Non-Smoking.

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Hotel Sorella Country Club Plaza
901 W. 48th Place, Kansas City, MO US 64112

Based on 1018 reviews
from Colorado Springs, Colorado
Submitted on 03-06-2016
I enjoyed the food and especially the top notch service from Simone and Cinthia! I looked forward to coming down each morning and being greeted and served a latte:) I felt like I was in Europe. I prefer this type of breakfast!
from
Submitted on 04-06-2016
The hotel sorella is located in a great location right on the plaza. They have a rooftop bar that offers a great view and a pool up there too. The pool is small but nice. The rooms are very stylish and comfortable. They also have a shuttle that will give rides within a five mile radius.
from Springfield, Missouri
Submitted on 06-06-2016
The hotel was very kind in elevating my bed via special request. Jessica Dale was especially good at accommodating requests. I would highly recommend Hotel Sorella to anyone looking for accommodations in the Kansas City area.
from Saskatoon, Canada
Submitted on 06-06-2016
Stayed recently for business without even realizing I had booked one of the best hotels in town! Every bit of service I received was top notch- Brent at the front desk made sure of that. The shuttle service is a luxury black Escalade, the euro-style breakfast was fantastic, and the hotel staff eagerly helped with anything I needed. The entire hotel is chic and modern, really striking details to be found throughout. I didn't get a chance to indulge, but the rooftop pool is gorgeous! HIGHLY RECOMM... Read more
from Oklahoma City, Oklahoma, United States
Submitted on 06-06-2016
The room is beautiful. Understated and gray - gorgeous. However, I wanted a king bed and didn't get one. Boo. I told my daughter I would have to spend half the night in each one. Can you tell I'm disappointed? There is valet and you probably have to valet. Parking is at a premium. They do have a free 24/7 shuttle. Also, they have a free breakfast, free wi-fi, etc. They also have a 24/7 business center. It is lovely, but I'm still disappointed.
from New York City, New York
Submitted on 07-06-2016
The staff are completely incompetent. We were part of a wedding group and had our stay split across two reservations (one being the wedding block reservation). Multiple cards have been charged for the entire stay, and we were barraged by a series of phone calls and forceful door knockings to clear out of our room between reservations despite explaining multiple times that we had both reservations. There are also mystery valet charges on the room despite the fact we did not have a car. They also... Read more
from Jacksonville Beach, Florida
Submitted on 27-06-2016
The hotel is attractive with nice amenities. The staff is friendly and helpful. There is a shuttle that covers a five mile radius and only requires a 10 minute notice. Rooms are attractive and vibe is contemporary. The hotel sits near a very upscale neighborhood.
from
Submitted on 27-06-2016
Hotel Sorella is a fun, trendy boutique hotel in Kansas City that was perfect for my friend's bachelorette party. It was within walking distance to shops and restaurants and the rooftop pool was perfect, especially with the rented cabanas. The service was impeccable from late night room service to the event planning to the valet parking and complimentary Escalade. Could not speak more highly of this location and I will definitely stay here the next time I'm in the city.
from Mill Creek, Washington
Submitted on 28-06-2016
This is a charming hotel with great staff throughout the hotel. They are very accommodating and friendly. They had a busy weekend while I was there with Big Slick happening and a wedding but the staff never seemed stressed. I hope to return again. The rooms are well kept and the area surrounding the hotel is quite nice too. One thing I recommend is go enjoy their complimentary breakfast. Simmone and Cinthia are two charming ladies that are a great conversation and treat you like family. S... Read more
from Cedar Falls, United States
Submitted on 28-06-2016
I stayed at Hotel Sorella Country Club Plaza because they were partnering with my company on a networking event. I was responsible for the event and had a fantastic experience. The room set up looked great (they were open to making floorplan changes after it was set) the food was delicious and the catering team was fantastic! Mike Florez, their catering manager, was awesome and Maria and Alma, two of his team members, were accommodating, attentive and just awesome. They helped me clean up my m... Read more
from Kansas City, Missouri
Submitted on 29-06-2016
I stayed at the Hotel Sorella Country Club Plaza for business. The staff was fabulous always making sure the meeting rooms were clean and adequately supplied with snacks and drinks to tide us over as well as supplied the breakfast, lunch and dinners. It seemed as if we had our own personal staff to accommodate us. Special thanks to Mr. Florres, Simone, Cinthia, Maria and others for their friendliness and full service attitudes. Will recommend this hotel to others visiting. Additional, the r... Read more
from Saint Louis, Missouri
Submitted on 02-07-2016
We visit KC every year and this was our first stay at Sorella. Loved the decor of this boutique hotel. Excellent service from check in to breakfast. Cool views from room balcony and bar. Walking distance to great restaurants. My new favorite place to stay.
from New York City, New York
Submitted on 07-07-2016
This hotel provides a modern European feel both in rooms and in food. Rooms are very spacious and comfortable, with a touch of modern art in its interior decorations. Food reminds me of northern Europe (if I am not mistaken, hotel owner is from Denmark, actually) as opposed to a typical American breakfast: coffee/espresso/capuccino/etc., cold cuts (you have to try salmon!). No omelets, which is unfortunate... well, they don't really have a kitchen, or so it seems... Simone & Cinthia are very he... Read more
from Comfort, Texas, United States
Submitted on 07-07-2016
We'll run over all but not a bargain hotel. Great views from top floor rooms and the bar and restaurant. Interesting flashy decor but not my style. The rooms have fully stocked refrigerators and a snack tray that are wired so they can tell if anything is removed and add a charge to your bill. A real turn off. No space at all in the refrigerator for anything a guest might want to keep cold. However they did bring a second small refrigerator to the room for our use minutes after the second time we... Read more
from McPherson, Kansas
Submitted on 07-07-2016
We had a great 2 night stay. The service was great, especially the morning brunch service. Simone and Cinthia were so accommodating and fun! They both went above and beyond standard service. The service crew during happy hour was just as good. We were driven to dinner and picked up very promptly. The beds were super comfortable and the hotel was amazingly quiet at night! We were on the 5th floor. We hope to come back soon!
from
Submitted on 08-07-2016
The place is great, wonderful room and friendly staff. Joshua was particularly friendly, helping us out with two rides and being beyond the call helpful. The location is perfect. The plaza all within easy walking distance, but off to the western edge just out of the fray. Courtyard and rooftop are quiet with nice views of surrounding vintage buildings. Thanks!
from
Submitted on 08-07-2016
Very nice and well maintained hotel with complimentary shuttle service to areas within a few miles of the hotel, like the westport area. There was a refrigerator in the room but it was completely full with stocked items for purchase so could not be used for anything else.
from Elmwood Park, Illinois
Submitted on 11-07-2016
This hotel is definitely the place to stay when in Kansas City. Rooms....clean with comfortable beds. Minibar and snacks in room for purchase. Bathroom has great rain shower big enough for two. The room needs a dresser or draws of some kind added would my only complaint. Hotel......Free breakfast was really nice with lovely people making delicious coffees. The perk of having the hotel Escalde take and pick you up anywhere within a 5 mile radius is cool as well. Pool....rented a cabana on Su... Read more
from Kingsport, TN
Submitted on 11-07-2016
We stayed two nights at Hotel Sorella in June 2016. The room was clean and nicely furnished. The rooftop pool was nice if a little small. The hotel is very close (within walking distance) to Country Club Plaza where there are plenty of restaurants and shops. The front desk staff were profession and very helpful. The only negative I would have is the parking. There is a connected parking garage which was convenient. The downside is that you have to pay EVERY time you leave the garage. Other hot... Read more
from Springfield, Missouri
Submitted on 11-07-2016
My husband and I stayed here for two nights to celebrate our anniversary. We were immediately impressed by the staff! John who worked at the front desk was so friendly and helpful, and even gave us coupons for free drinks at the hotel bar. The lobby is so beautiful and I like that the elevator only would operate if you had an active key card. We felt fancy AND safe :). Our room was very clean when we arrived, although our A/C went out in the night. When we realized it wasn't working the next day... Read more
from M
Submitted on 11-07-2016
Located in the Plaza area, Hotel Sorella is within easy walking distance of the upscale Plaza shopping area. I found the hotel visually pleasing, comfortable and quiet. I have returned to Hotel Sorella since my original visit and intend it to be my "go to" KC hotel.
from
Submitted on 11-07-2016
From the minute we arrived, Joshua (a hotel associate) made our stay feel FIRST CLASS. The front desk staff and valet associates customer service was 5 stars! Very clean, quiet hotel with very attentive staff. I was highly impressed with the manager's professionalism in dealing with the (intoxicated) guests at the pool although was disappointed with the room service food quality and delivery time... However, this would not effect my decision to stay here again. After 10 years of being a devote c... Read more
from Minneapolis
Submitted on 13-07-2016
This is one of my favorite hotels to stay in. Modern, clean, quiet - wonderful staff. I will stay here any time I am in Kansas City. The European style breakfast is always a highlight, especially with Simone and Cynthia serving special bagels and cappuccinos and fun conversations.
from Wichita, Kansas
Submitted on 17-07-2016
Stayed here last night and it is a beautiful hotel steps away from the plaza. Room was large and well appointed. Beautiful huge shower. Pool was nice. Bar drinks and food were priced average. Breakfast in the morning was very convenient. Definitely will stay again.
from Providence, Rhode Island
Submitted on 18-07-2016
Great location - easy walk to plaza area. European, sophisticated, impeccably clean, upscale. Great modern feel. Fabulous service, especially Simone and Cynthia in the cafe for morning lattes and breakfast. Simone remembered my name and taste for cappuccino six weeks after my first visit. Breakfast and cappuccinos are amazing. Highly recommend.
from Denver, Colorado
Submitted on 18-07-2016
Stayed here for a nice weekend getaway. What a great location! Loved almost everything about this place - and it reminded us of a European hotel experience. Lobby is inviting and sophisticated, room was super comfortable, hotel was very quiet despite being full. The breakfast was pleasant, with great care taken by the staff. They'll make delicious cappuccinos or espressos on request. Rooftop pool/bar - don't miss it! And you can't go wrong with the incredibly convenient location. Everythi... Read more
from Houston, Texas
Submitted on 19-07-2016
I am here every week on business...and being away from home is difficult...BUT the folks here are welcoming and I feel warmth (almost like home)! Breakfast included is amazing in the sun terrace with Simone ???????and Cinthia??????? From the moment I arrived to breakfast the very first day, I felt Love Actually ...and made immediate friends! Simone and Cinthia are friendly, kind, loving, helpful and make everybody feel SPECIAL! I like to stay here at Hotel Sorella for many rea... Read more
from Watertown, Massachusetts
Submitted on 20-07-2016
We had a great time. The hospitality was awesome! Simone and Cinthia were great baristas. This hotel is amazing. It has a roof top pool and everyone is super nice. I wish we could have spent more time here. I would definitely recommend this hotel.
from Sikeston, Missouri
Submitted on 21-07-2016
We stayed at the Sorella to celebrate a friends birthday. The property is stunning from the lobby with its giant chandelier to the rooftop bar and pool. The service is truly 5 star. If you communicate ahead of your arrival they can arrange almost anything. Our service at the pool bar and breakfast buffet was perfect - food is excellent and the cocktails are top drawer. I'm pretty loyal to another big chain of hotels but when I'm in KC IST the Sorella or nothing!
from Boston, Massachusetts
Submitted on 21-07-2016
Hotel Sorella is one of the best hotels I've ever stayed in. It is clean, comfortable and in a great location. The room rate is almost half what you would expect to pay at a hotel as nice as this. Superior service, especially at complimentary breakfast where Simone and Cynthia treat you like family and anticipate your every need. Rooftop pool an added plus!!!
from Memphis, Tennessee
Submitted on 21-07-2016
My stay at this hotel was everything that I imagined. Not only does the hotel look as lovely as pictured on it's website, the service I received was just as lovely. Everyone of the staff members from the front desk, to the employees that handle the delicious breakfast served each morning. The two ladies Simone & Cinthia gave superior service, even staying past the alotted time to prepare my espressos!! I would there stay again.
from Saint Louis, Missouri
Submitted on 25-07-2016
I read that there was some confusion on parking, but I thought self park was very easy. There's a 'P" sign for parking that's very clear and is easy for in/out if you don't want to wait for valet. It's located under the hotel and is the same cost ($18/day) as if you were going to valet. You just need to have the front desk validate the ticket each time you use it, but there was rarely a wait at the desk so it was very easy. Country Club Plaza is an easy walk and safe area, but you'll need to... Read more
from St. Louis, MO
Submitted on 25-07-2016
We stayed three nights and loved most things about it. The good: friendly staff, great free breakfast with wonderful staff, modern rooms, great wifi, bar and pool is small but very fun. The showers are huge. The free shuttle is very nice. The bad: Our room was right off the lobby and a breakfast meeting took place next door, also because of this location both days we got maid service at 5 pm even though we had been gone all day. One day I asked two times before one pm, to please get our ro... Read more
from Reading, United Kingdom
Submitted on 25-07-2016
We travelled from the UK to go watch The Royals and stayed at the hotel for 10 nights. The hotel was fantastic and everyone so helpful and friendly. Would like mention Simon and Cinthia who served us breakfast every morning with a smile and also Joe in housekeeping who arranged our transport to and from the games and he also helped us organise the shipment back to the UK of our baseball bats. All the bar staff were great. Britney who worked at the pool was great always making sure we had a drink... Read more
from
Submitted on 26-07-2016
From the safety of the parking garage,direct access to Hotel from the garage, Front desk Very Professional and witty ( funny ) , very modern deco , shower has its own zip code( very large ) , beds felt like sleeping on feathers, room is packed with drinks, water,soda,booze cost of the items are the price like at ballpark. I almost forgot the sweetest park is the 24/7 shuttle anywhere in a 5 mile radius and they will come back and pick up ( first come first serve ) very short wait less than... Read more
from Texas
Submitted on 26-07-2016
My girlfriend's and I do a KC trip every year. My husband and I do several weekend trips as well. We always stay at The Intercontinental. Thought we would try this new hotel. We were arriving early, so I called and asked about early check in. Wasn't possible, so I asked if we could drop our luggage, do the check in process and pick up our key after 3. No problem. Returned after a late lunch and a cocktail. Picked up the key. They gave us our luggage to take to our extremely tiny room. I thoug... Read more
from Lincoln, Ne
Submitted on 27-07-2016
We just stayed at Hotel Sorella an loved everything about it. First off the rooms were newly decorated, somewhat modern décor, and the room itself was very clean. The bar is a lot of fun and you can have drinks outside by the pool which has a wonderful view of the plaza area. Walking distance to the plaza and all it offers. Breakfast is European which means breads and fruit with free cappuccino and espresso ..bonus! Everything tasted fresh and was just the right amount to get the day started. W... Read more
from Saint Louis, Missouri
Submitted on 01-08-2016
Pros: nice fun décor, large bathrooms. Delicious breakfasts (included) in lovely breakfast area. Staff great, helpful and went the extra mile for us several times, friendly and not overbearing. Good location. Cons: there is not a true pool; the small pool is an extension of the bar (crammed with people with drinks). Our room had no view and from the outside it looks as though many rooms overlook another building or suburban houses. There is no pillow menu (I feel silly saying thi... Read more
from Glens Falls, New York
Submitted on 03-08-2016
Hotel Sorella is lovely. Smaller than the "big box" hotels and in a nice location. Personal attention, gracious and attentive staff. Continental breakfast is excellent as is the hotel restaurant. Close to shopping and restaurants in Country Club Plaza and a nice distance from the Conference Center. Daily shuttle service is very convenient. Was nice to stay in a location a little removed from downtown.
from Omaha, Nebraska
Submitted on 03-08-2016
This was definitely a jewel in the middle of the US! It had a rooftop bar with a cool pool. It is also worth mentioning that the hotel is very clean, smells clean, looks clean and feels clean. I love the decorations and feel of it also. I will definitely be returning!!
from concordia, ks
Submitted on 03-08-2016
My wife and I always enjoy our stay at the Sorella. The rooms are always very comfortable and stylish. It is conveniently located just off the Plaza, and they have a shuttle that will take you wherever you want to go (within a 3 mile radius, I think) if you don't want to walk. But it's the people that distinguish this hotel from others we stay at. They have what we think is a great continental breakfast, and Simone and Cinthia always take such great care of us. Other staff in our experience has ... Read more
from
Submitted on 04-08-2016
Positives: The staff was all very friendly, the bed was super comfortable, room was very quiet, valet staff great (especially Francisco, he went above and beyond). Breakfast was free and delicious, includes cappuccinos or espressos (made with love by a very sweet barista). Walking distance to Plaza shopping. Negatives: Pool was tiny and jam packed with no seats (I stayed here mainly for pool). Drink service at pool was terrible, one girl and she looked so overwhelmed. We tried to use the shuttl... Read more
from
Submitted on 05-08-2016
Warning! This will be a bit long winded, but stick with me if you want to know all the negatives to consider before booking this hotel. Let me start by saying that I am in no way wealthy. We live a comfortable middle class lifestyle, so I jumped at the opportunity to stay at one of the fancier hotels in Kansas City. Considering the fact that our two double bed room was over $300.00, I had high expectations. For me, who had only ever stayed at budget hotel chains, was expecting to get my money?... Read more
from
Submitted on 06-08-2016
Spent long weekend in KC and enjoyed our stay. Especially appreciated the wonderful staff. Friendly, helpful, looking for ways to give special treatment. Thanks to Cynthia and Daryl who gave wonderful breakfast service!
from
Submitted on 07-08-2016
This hotel is not only beautiful but really focuses on service. Loved the infinity pool on the 7th floor. The free breakfast was unique and outstanding from the on the spot fresh lattes to the scones and croissants. The vibes was trendy and the afternoon in the pool was fun and relaxing all at the same time. Great location to shopping and dining All walkable but if not the hotel will drive you in style to anywhere you want to go! It was worth every penny. Good a reasonable rate by booking well... Read more
from Kansas City, Missouri
Submitted on 08-08-2016
From the moment we walked into the Hotel Sorella, we were greeted with enthusiastic service and generous hospitality. Skylar Tipton was so happy to have us check in and wanted to meet whatever needs we had. We had made our reservation with a different website than the hotel's and ended up having trouble with the reservation confirmation. Skylar went over and above the call of duty to call the company and sort out the problem. In the interim, he and Kim at the front desk treated us to a compl... Read more
from Louisville, Kentucky
Submitted on 09-08-2016
Very nice hotel for KC. Nicely decorated with good and friendly service. Near great shops and restaurants. I only wish the had a restaurant for breakfast. Room was a bit hot at night which made for a difficult sleep despite good pillows. Clean.
from
Submitted on 09-08-2016
Hotel Sorella at the Country Club Plaza is a great place to stay with warm ambience. They have a great rooftop bar/swimming pool for the night with efficient young blond waitress providing competent service. Breakfast was delightful with Simone/Cinthia providing espresso and toasted bagels to accompany continental breakfast foods.
from Manhattan, Kansas
Submitted on 09-08-2016
We enjoyed our stay at Hotel Sorella while attending a beautiful weekend wedding with family. Our rooms were clean, quiet and incredibly comfortable. The staff was friendly and helpful in our coordinating of meeting family to venture to the various wedding appointments and sites. After a wonderful weekend the icing on the cake was Simone and Daryl winning my children over with their smiles and conversation at breakfast...allowing me to enjoy a few minutes sipping my coffee before beginning the t... Read more
from
Submitted on 11-08-2016
We recently had a "staycation" at Hotel Sorella for celebrate my birthday. Check in was quick and easy. When we got to our room we found a complimentary cupcake and birthday greeting. Very nice. The location is great and just a couple blocks from the heart of the Country Club Plaza. The room was very comfortable and clean. We stayed on the top floor so our view was not blocked by the building on the back side of the hotel. We brought our own bottle of very nice champagne for our celebratio... Read more
from Los Angeles, California
Submitted on 12-08-2016
My third stay for business. Lovely beds, excellent customer service, great bar and restaurant on the top floor. Would highly recommend this hotel to friends and colleagues. Easy access to a lot of great restaurants within walking distance.
from Omaha, Nebraska
Submitted on 14-08-2016
My husband and I had wonderful stay. The hotel decor is fun yet elegant. The staff were all very engaging and helpful. The location of the hotel to the Plaza shops and restaurants is perfect-the walk between them is short and charming. Next time we come back we will bring our suits and enjoy the rooftop pool. We didn't eat at the restaurant but will plan to do so next time. We will be recommending this special place to friends! Oh and the buffet breakfast was delicious and Simone ever so accommo... Read more
from Warrensburg, Missouri
Submitted on 15-08-2016
The hotel has a European feel. The room was comfortable yet modern. The restaurant had amazing food prepared by chefs. The Bar was modern and had a great bartender, Angelica. The Restaurant also provided great service. Thanks for a wonderful time at the hotel
from Saint Louis, Missouri
Submitted on 15-08-2016
...this time worth the extra effort to take the time and write my first Trip Advisor review. While I always check TripAdvisor for others feedback this is the first time I am taking the time to write my own. I have stayed at the Hotel Sorella multiple times for business and have always enjoyed my experience. This time our service and support upstairs in the bar/pool area was exceptional. We were onsite for 3 nights for a longer business meeting and the entire stay Kortney catered to us and wa... Read more
from Saint Louis, Missouri
Submitted on 16-08-2016
We loved the room, the breakfasts, the shuttles to the Nelson-Atkins museum and the evening strolls through the Plaza. It could not have been a nicer experience. We had cousins nearby to share the experience of the wonderful museums . Wonderful dinners at the JAX fish restaurant next door and the ClassicCup on the Plaza . Would gladly . go back
from Hampton Cove, Al
Submitted on 16-08-2016
This was one of our best hotel stays ever. The facilities were beautiful, clean, modern decor. We were greeted promptly and warmly by front desk staff. Valets were great and the shuttle trips to nearby restaurants and attractions made everything so convenient. The breakfasts were fresh and tasty, especially enjoyed the lattes. We also enjoyed drinks at the rooftop bar one evening. The bed and entire room were very comfortable and quiet. Staff were wonderful! We will definitely stay here again... Read more
from Houston, Texas
Submitted on 06-09-2016
Hotel Sorella exceeded my expectations. The hotel was recommended for our visit to attend a wedding. From the moment we arrived, Francisco, greeted us at the car and provided very welcoming service. Jessica at the front desk was very pleasant and provided great service as well. We arrived earlier than regular check in time but Jessica was more than happy to call us when our room was ready. She also made a wonderful suggestion for brunch at Gram and Dun. The hotel is beautifully designed an... Read more
from Saint Louis, Missouri
Submitted on 06-09-2016
My company recently added this hotel to our travel options for KC, and that is fantastic. Elegant, new hotel.........with one of the best locations on the Country Club Plaza !!! The staff could not have been more welcoming, was a great stay for the business traveler.
from Des Moines, Iowa, United States
Submitted on 06-09-2016
I've been visiting K.C. for about 50 years and recently discovered the Hotel Sorella. This hotel has t all. The rooms are spacious, clean, and very well appointed. All the staff are extremely friendly. The front office supervisor, John Wonder was especially helpful in directing us to a GREAT jazz club, The Majestic. He also directed us to the Capital Grille. I hadn't eaten there in many yeas and was blown away by the food and service. Joe, our waiter really made our dinner enjoyable. The hotel p... Read more
from Overland Park, Kansas
Submitted on 07-09-2016
We checked in at the hotel without a hitch. The room was very modern and comfortable. We used their car service which took us to a restaurant on the plaza. We called them after dinner and a walk over to the Starbucks for coffee and the driver was there within a few minutes. In the morning they offer pastries and specialty coffees along with meats, cheeses and fruits. The hotel staff at breakfast was very friendly and the service was great. We were there during the World Series which was sh... Read more
from Minneapolis, Minnesota
Submitted on 08-09-2016
A first rate hotel with spacious, well appointed rooms in a quiet area of Kansas City adjacent to the Country Club Plaza. Great shopping, restaurants, and entertainment just steps away. No tub, but a spacious shower that takes a bit of experimentation to get just right. (four different guests at their complimentary breakfast all had the same comment) Well situated as a business hotel... rooms like this in New York will be three times the price without the continental breakfast and very efficient... Read more
from
Submitted on 09-09-2016
The staff was very friendly and prompt. Cinthia, Simone, Alma, and Norma made sure my mornings were off to great start while enjoying the complimentary breakfast. Although my trip was short, the amenities were perfect.
from Wichita, Kansas
Submitted on 12-09-2016
Spent several days at Hotel Sorella for an onsite work event. The hotel was very modern, beautiful, clean, amazing food and friendly and accomodating staff from front desk to banquet to valet. Norma and Alma in banquets did a fantastic job. They made sure we had everything we needed. I would highly recommend this hotel. They have a cool rooftop pool (closed for season when I was there) but would have been a blast. Awesome stay!!
from Missouri
Submitted on 12-09-2016
The hotel is rather new, very clean, and staff is very professional. We had a Junior Suite on a weekend for $499 a night (room 704), and found it very well appointed and spacious. The bathroom could use a bit more light, as it is rather poorly lit. We did not eat at the hotel, but did go to the bar in the early evening. The pool area was small, more of a place for a quick swim versus a place to hang out all day long. The hotel does have an Escalade that will take you anywhere on The Plaza, which... Read more
from long island, ny
Submitted on 13-09-2016
I was here for a business trip and this was a great hotel in a really nice location! Everything was within walking distance- great shops and food choices. The hotel is very modern and has a great bar. The conference rooms were comfy and service was great! The rooms were comfy and I really enjoyed this stay! great value for the price!
from Tucson
Submitted on 13-09-2016
Absolutely welcoming from the first moment, LOVE this place! The staff is super, very clean, modern, great bed, great restaurant and bar on the top floor with a fabulous Happy Hour! And outdoor pool on the top floor! You're right on the edge of the Plaza so shop and dine 'till your hearts content! You'll not find a better hotel in Kansas City, in my opinion, I loved staying here for one week, I was spoiled by everyone and loved it! Come stay, play and enjoy! You'll love it too! One caution...av... Read more
from Rockville, Maryland
Submitted on 14-09-2016
This hotel charges exorbitant prices for the services it offers. The rooms are of average size, one has to call down to the front desk to request a refrigerator (they have occupied the in-room fridges with the pricey honor bar merchandise), and it is not within walking distance of many of the sights one might want to see when one is in KC (WWI Memorial, Union Station, baseball museum, jazz museum, etc). The hotel offers a "free" shuttle (of course one always feels obliged to tip). The shutt... Read more
from Tulsa, Oklahoma
Submitted on 19-09-2016
Loved loved this hotel! Fabulous location and amenities. The complimentary breakfast and bottomless coffee bar are outstanding with such personal service. Alma, Cynthia, and Jose gave us top notch service. Cant wait to go back.
from Montvale, New Jersey
Submitted on 19-09-2016
We spent three nights at this fabulous, perfectly located hotel and we cannot say enough awesome things.They found two rooms for us and friends at the last minute when we ran away from another hotel downtown under construction. The service and rooms are first class. Great "European" style breakfast, not the typical crappy US hotel breakfast is included. Kudos to Simone and Cinthia for being the best breakfast servers ever. The hotel offers a pick up and delivery shuttle anywhere in a 5 mile rad... Read more
from
Submitted on 20-09-2016
My cousin and I re-visited the great KC and spoiled ourselves staying here. We were greeted by valet Josh who escorted us to the perfect parking spot, then spent the rest of the weekend happily escorting us to our myriad destinations, including delicious restaurants (Q39!)! This hotel goes above and beyond in terms of service (all employees) and atmosphere! And the location to the Plaza cannot be beat!
from Dallas, Texas
Submitted on 22-09-2016
Nice place to stay while on a work trip. Rooms are clean and the staff is very friendly. I enjoyed the service at breakfast by Cynthia and Simone making my morning latte and the friendly talk over breakfast. I usually stay here for work trips and enjoy it.
from
Submitted on 22-09-2016
Excellent rooms, service at the bar and at the restaurant at 7th floor. Good selection of beers and food. Very good breakfast with Cinthia and José, they are polite and they prepare beagles and coffee.
from Rogers, Arkansas
Submitted on 24-09-2016
Hotel was great, rooms had modern-European feel. Very spacious. Complimentary breakfast was fantastic, assortment of pastries, cheeses and meats, salmon, barista, etc. Cynthia and Jose were the best! Very accommodating, friendly and treated us like welcomed guests! We will be back!!!
from
Submitted on 24-09-2016
Hotel is beautiful and great location. Joshua was awesome! Easy to walk to many places. Rooftop bar is fantastic! Rooms were small but great amenities! Bathroom is huge and great shower. Love the big bath towels
from Geneva, Illinois
Submitted on 25-09-2016
The Hotel Sorella is modern and clean with spacious rooms? The European breakfast is marvelous. Simone made us feel like family! Impeccable service by Simone and Jose made our morning breakfast a wonderful experience.
from
Submitted on 26-09-2016
Had 2 nights here and loved it. Room was spacious and bed was comfortable. Bathroom was lovely with bath sheets as well as towels. All staff that we had contact with were very friendly and helpful. Also the shuttle car came in very useful. We would definitely stay here again.
from
Submitted on 27-09-2016
The accommodations were wonderful and the breakfast servers were outstanding and helpful -(Simuone&Cinthia) The pool was very cool on the roof-top. If you are a shopper you are a short from the Plaza. We will stay there again and recommend to our friends.
from
Submitted on 27-09-2016
We really enjoyed our stay at this hotel. Staff were very professional and nice. Simone and Jose were supper nice and for sure brought smile on our faces :) Would love the opportunity to go back there again.
from Orlando, Florida
Submitted on 28-09-2016
Nothing better than to go to a nice art show and stay at a place that is perfect. From the room to the food to the bar to the breakfast (comes with the room) to the wonderful staff!! And the location is just perfect. Will stay every visit to KC. Going to try the one in San Antonio next. Will let you know
from Madison, Wisconsin
Submitted on 29-09-2016
What a great experience for our first visit to Kansas City. The Hotel Sorella was excellent. Everyone on the staff was so welcoming and helpful. The room was large and the bed was so comfortable. The restaurant and the bar were exquisite and delicious. However, the highest rating goes to the free breakfast hosted by Cinthia and Simone. They could teach a course in customer service. So friendly and helpful beyond anyone's expectation.
from
Submitted on 30-09-2016
The hotel wasn't bust AT ALL, so there was NO reason for bad service. I checked in on a Sunday, checked out on a Wed morning. Food leftover from a roomservice tray sat in a hallway for 18 hours. Front desk never answered the phone. Host at the restaurant/club was no where to be found. Staffing was just LOUSY. Hotel was beautiful but service was BAD. Grout in shower was stained. I requested and paid extra for a balcony -- it was tiny and didn't even have a chair on it. That place can't ... Read more
from Cleveland, Ohio
Submitted on 02-10-2016
Fair at best. My room was never cleaned my first night there. Shower floor has visable soap scum and hotel is only 2 years old. Beds are comfortable. Air conditioning is loud. Rooms are very stark and no real view. The building is dwarfed by office buildings. The breakfast was lovely. The staff at breakfast were wonderful!!! The lounge was a different story. It took a long time to be served up there. Once we got a waitress she was great. But they are not attentive to people coming in. That happe... Read more
from Omaha, Nebraska
Submitted on 03-10-2016
The service for our stay was outstanding. While we arrived earlier than the check-in, the desk took our name and number and called as soon as a room was available around 2:30. They acknowledged my request for a room with a view as we were staying for our anniversary giving us an upper level room. Room was very quiet and clean. It was in easy walking distance to the Plaza shopping and restaurants.
from Alexandria, Virginia
Submitted on 04-10-2016
Our organization recently held a small retreat for key association leaders and we were very pleased with the hotel amenities, quality of food, meeting space, location, and all the other things you look for in a nice meeting venue. The caliber of the staff at the Sorella and their commitment to service sets this hotel apart. David, the banquet manager, was amazing and anticipated our needs before we had them. Simone and Cynthia greeted us each morning; Simone's specialty coffee drinks were seco... Read more
from Minneapolis, Minnesota
Submitted on 07-10-2016
The Hotel Sorella is a nice boutique hotel in an interestingly hip area. The hotel is very nicely decorated but smaller then I imagined which is fine. The room was lovely and comfortable. The shower was huge with a rainfall shower head and plenty of room. The views are mostly of the old architecture style buildings and apartments but nice to look at. The pool is right off of the bar area so it feels very adult. I can't imagine kids frolicking around there. Beautiful pool area with views o... Read more
from Oceanport, New Jersey
Submitted on 09-10-2016
I was visiting my friend who lives in the outskirts of Kanasas City. We wanted to stay in a hotel near the Plaza to have a girls night. This hotel was very modern and a great location. It was a minute walk to the Plaza and the restaurants. They do offer shuttle service if you want one. It was perfect for what we were looking for. I would stay here again.
from
Submitted on 12-10-2016
Praise to Brittany N. who made our visit to Bar Rosso truly a fun and worthwhile visit! The atmosphere was relaxing and she had a very engaging personality. We came for Happy Hour and stayed for hours!
from
Submitted on 13-10-2016
By far the best hotel we've stayed in! We stayed at Hotel Sorella as a one night get-away after our wedding since our honeymoon isn't until March. The service was wonderful, valet employees were friendly and easy to talk to, the room was gorgeous. Highly recommend!!!
from Anchorage, Alaska
Submitted on 13-10-2016
Everything you would expect from a high end hotel. The hotel shuttle will drive you within a five mile radius from the hotel and there is a nice continental breakfast downstairs. Good access to all the shopping and restaurants at the nearby Country Club Plaza. I made good use of the Kansas City Bcycle bike rentals available on the hotel property.
from
Submitted on 17-10-2016
Hotel Sorella is a new, modern hotel conveniently located near the Plaza. I visited on 4th of July weekend and got a great deal on my room (stay 3 nights, get 3rd night free). The hotel has a beautiful rooftop pool, that has a DJ/dance party on the weekends. The rooms are spacious and the bathrooms feature rain showers. Definitely a great value; be sure to keep an eye out for special deals on rooms.
from Cincinnati, Ohio
Submitted on 18-10-2016
We stopped in to this hotel to enjoy a drink in the bar. The staff takes great pride in their service. We enjoyed the waitress we visited with. Our drinks were served and were very enjoyable. We sat by the fire and had a pleasant experience.
from Miami Beach, Florida
Submitted on 18-10-2016
This is our second visit to the Sorella hotel and the absolute highlight are the warm welcome we received from Simone and Cinthia. It's like visiting family, they are so kind, friendly and professional. Our children love them both and want to come back to KC just to see them! They provide such great personal service, are extremely attentive and I can't honestly rate their service highly enough, absolutely first rate.
from Honolulu
Submitted on 20-10-2016
Hotel Sorella is a modern style hotel. The room we stayed in was nicely appointed and was very comfortable. The walk-in shower was huge and had a rain head which was very pleasant. The bed was great and we slept well. It is very close to the plaza within two short blocks. Parking is valet only at $18 per day. Online directions with Siri will not take you to the front door so don't listen to her. It was very quiet and we couldn't hear any traffic noise even though we were street side. It ... Read more
from Bethesda, Maryland
Submitted on 23-10-2016
Overall, we were very pleased. Great location, beautiful hotel, comfortable room and friendly staff. The breakfast is included, and it was compete with made to order coffee and espresso drinks, lox, fresh fruit and more. Simone and Cinthia were very attentive and added to the fun. We also very much enjoyed the hotel bar. There were two unsatisfactory items that prevented the top rating. First, there were crumbs in the drawer of my night stand. I left the drawer wide open for housekeeping to see,... Read more
from Allentown, Pennsylvania
Submitted on 24-10-2016
The Hotel Sorella Country Club Plaza melted all of our expectations. It was clean, convenient, quiet, with many amenities. Josh drove us to some local places with their Escalade and was very accommodating. The breakfast was very nice with a wonderful selection of fresh items. This was in a great location close to a shopping district and many wonderful restaurants. The room was spacious with a great shower and all that one could want. There is a rooftop bar and restaurant with fire pits, but we d... Read more
from St-Lazare
Submitted on 25-10-2016
This hotel has it all: location, rooms, amenities and SERVICE! Everyone working at this hotel reaches out and makes you feel so welcomed. We needed to reprogram our room safe, they came right up within 15 minutes of calling. The courtesy shuttle is brilliant! Readily available with return service which is so appreciated. Rooms are clean, modern and the bathroom is amazing. The rooftop terrace-bar is a great way to end your day while enjoying a refreshing cocktail. Everything at the bar is hig... Read more
from Venice, Italy
Submitted on 30-10-2016
Such a pleasure to stay at a hotel that strives to truly please their guests with wonderful service. And they pay attention to the details! Also there's a delicious, very European breakfast available with the best coffee you'll ever drink made to order by Simone. Jose is also there to assist making the breakfast experience well worth it! And use their shuttle service to get around - great service provided by Joshua! It's a treat to stay here!
from
Submitted on 30-10-2016
Great bed, beautiful rooms, nice people. The bar closes too early but is a great place for bussiness meeting and to have a nice rest. The breakfast is pretty good and Cinthia and Simone were great and make me feel home.
from West Hollywood, California
Submitted on 31-10-2016
The location of this hotel was perfect for easy access to shops and restaurants. But more than that, the staff was beyond friendly and helpful at every aspect - from the morning breakfast, to the front desk, to the shuttle drivers. Simone and Cynthia in the breakfast area made my latte to order each morning and were very attentive. In fact, they were two of the nicest and most helpful employees I have encountered in my travels. Their presence made the entire morning dining area much more c... Read more
from Alvangen, Sweden
Submitted on 31-10-2016
- Great location close to the Plaza. - Fantastic "European style" breakfast, including a nice cappuciona or café latte and with a friendly staff. -Free parking Comfortable and clean rooms, slept like a baby:)
from Independence, Missouri
Submitted on 01-11-2016
October 29th. Well first of all, my girlfriend and I arrived at the hotel about 30 minutes early, we couldn't check in until 3. They said our room isn't ready yet. We will take your name and call you when it is ready. Granted we had a special package so my thoughts were that it took them little longer to get it ready. Then we got to our room and it was so disorganized that there was no place to put your luggage and very little drawer space to put your clothes away. The room wasn't very spacious... Read more
from
Submitted on 03-11-2016
loved our stay there this weekend The breakfast was the best I have seen The folks there both Simone and Jose were great and friendly and made it such a pleasurable experience The hotel was clean and location next to the plaza is convenient
from Rijswijk, The Netherlands
Submitted on 12-11-2016
We had an amazing time at the Sorella Hotel. We staid for 10 days. Had a magical wedding from our familie in the hotel.Very clean hotel, good breakfast and employees enormously friendly and helpful (Thanks you so much for the nice time Cinthia & Simone) Kind regards, I. & I. Blankestijn
from Rochester, Minnesota
Submitted on 12-11-2016
The staff and the facilities are wonderful. From when you check in until you check out you are treated with such kindness. In the breakfast room Simone and Cinthia were funny, kind and so helpful. The restaurant on the top floor along with the bar have good food and great views.
from Kansas City, MO
Submitted on 12-11-2016
We've stayed here before and had better experiences. Nothing was really wrong with this stay this time but it just wasn't great. The front desk check in was very good, though, we arrived around 6 PM and check in was quick and easy. Plus sometimes they have valet issues, you have to wait for someone to get your bags and park your car but not this time. The room, however, was handicapped on the second floor which was effectively the first floor because you're literally right next to the street... Read more
from
Submitted on 14-11-2016
Fabulous customer service from check in to check out. The shuttle service was a great benefit to our stay. Jaime was a great ambassador of the hotel. He was able to direct us to a great place to eat, picked up us up quickly and made sure, in the event we stayed later than expected, we had a secondary number to call if he was gone for the evening.
from Kansas City, Missouri
Submitted on 14-11-2016
My husband and I stayed here for a weekend getaway, and we were not disappointed! Hotel Sorella has a classy and modern style, but without being too pretentious. Everyone we interacted with there was very warm, welcoming, and helpful. The valet parking was nice(albeit mandatory FYI), and the front desk staff were great! They offer a shuttle service within a 5 mile radius in an Escalade, and our driver Jaime was prompt and friendly! We did not get a chance to try the hotel restaurant or bar, but ... Read more
from
Submitted on 14-11-2016
Can't complain about any of the customer service at the hotel. However, some things in the room were cheap or broken. Breakfast wasn't that great. Great location. Some cool architecture and expensive marble in the lobby, but the amenities aren't that great for the expensive price. I got the feeling this is more of a status spot.
from Chicago, Illinois
Submitted on 17-11-2016
This place is perfect the perfect to relax. The hotel itself is beautiful and well thought out. I love the location of the hotel as well. The staff was very friendly, especially Jamie. The shuttle service was a big plus! After a long day of driving, you just don't feel like driving anymore. I will come back when I need a weekend away!
from
Submitted on 20-11-2016
Love love love this hotel. A little off the plaza. The rooms are spacious and very tastefully decorated. Quiet. The towels are extra long to wrap up in and have a pleasant soft touch and smell. The magnifying mirrors are amazing!! Love the rain shower. Highly recommend!
from Columbia, Missouri
Submitted on 20-11-2016
I'll keep this relatively brief. Arrived on time & was able to check in immediately. Check in took less than 5 minutes. Valet parking is required at $18 a day billed directly to your room. Stayed in a standard King room #412 & be aware they have 2 different room types. One standard King has a chaise lounge sofa & table with a double vanity in the bathroom but with a tub/shower combo. The other standard King omits the chaise lounge sofa & table, only a single vanity but a walk-in tiled shower. I ... Read more
from
Submitted on 20-11-2016
Beautiful modern hotel, looks like brand new but is actually 5 years old. Loved the complimentary breakfast & greatly appreciated the breakfast severs Simone & Cynthia! They were very helpful for ideas & directions. Came back the next day & they remembered us & asked how our first day was. Valet team was also super helpful! Would have given 5 stars except housekeeper threw out food & drinks I was storing in refrigerator... I would still recommend this property, thank you for a great stay!
from Trumbull, Connecticut
Submitted on 20-11-2016
Stayed a week here recently while on business and found it to be possibly the best hotel in KC at this time. Sleek modern decor and a friendly, helpful staff make this a five star experience. The room was large, beautifully decorated, and had shower from heaven. Don't stay anywhere else in KC - pay a little more and stay in true luxury.
from Tulsa, Oklahoma
Submitted on 21-11-2016
Lovely contemporary hotel with a rooftop bar, restaurant and beautiful food. Every single staff member was delightful and when ever we needed anything they went out of their way to provide it. Our King room was large and the bed comfy. The bathroom had plenty of space. Valet parking is 18.00 p/night. They serve a complimentary continental breakfast. Perfect location for shopping at Country Club Plaza.
from San Antonio, Texas
Submitted on 22-11-2016
I would highly recommend the hotel Sorella, the boutique style hotel offers swanky rooms, comfortable beds with nice linens, upscale design and is in walking distance to restaurants and shops. Rooftop bar offers a great meeting place for friends and well above and beyond area chain hotels.
from
Submitted on 25-11-2016
Such a beautiful hotel and superior service. Tesia was great at the front desk, welcomed us and took care of anything we needed. She made check in a breeze and always greeted us with a smile! ALL the valet guys were great, and Cintia and Simone in the breakfast lounge were the best. Very accommodating and very funny! They engaged with the customers which is rarely seen at hotel breakfast. Thanks to this wonderful hotel and the staff for spending your thanksgiving taking care of our parking, clea... Read more
from
Submitted on 26-11-2016
We were looking for a hotel near Westport to have some fun over the Halloween weekend.Was wondering if we we out of our comfort zone when we pulled up but from the very moment we walked in the door the staff was incredible. Joshua, who is the courtesy driver, was very accommodating and helpful. He took great care of this "pregnant nun". I would highly recommend this hotel for a romantic weekend.
from Lincoln, United States
Submitted on 28-11-2016
If you want a small boutique hotel experience, do not miss this place. From the doormen to the executive chef, this place is top notch! Charles (Chef) and Justin (waiter) in Rosso made our dining experience fantastic. The night started with the gorgeous view from the dining room. The room was full of ambiance - both for the couples who were enjoying romantic dinners to the small groups (6-8 people) like us who were looking for an intimate and personal dining experience. Charles and Justin s... Read more
from Kansas City, Missouri
Submitted on 28-11-2016
Modern decor, plenty of nearby restaurants, easy parking. The service and breakfast were excellent as well. The rooms are a bit pricey but definitely worth the extra cost. Didn't get a chance to use the pool.
from Dubai, United Arab Emirates
Submitted on 30-11-2016
Me and my fiance stayed over thanksgiving weekend and eventhough we did not spend that much time in the hotel I would say it was very well appointed and accomodating, rooms are nice and well decorated, u might hear some noise from the halls but that was ok, spacious bathrooms, nice robes and great ammenities. Only situation I had was on arrival night as I checked in first and my fiance was to arrive later around midnight and so he wanted some pinot upon his arrival, i called the front desk and t... Read more
from arkansas
Submitted on 04-12-2016
Beautifully modern hotel easy walk to the Country Club Plaza and nearby restaurants. Don't miss the rooftop bar sunset happy hour. Suggest reservations for Saturday night at Rosso. Breakfast can be crowded at 9:00am. Limited seating. Always love Kansas City at Christmas!
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