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Holiday Inn Express and Suites Kansas City Airport

(JCI)

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Based on 223 reviews
Room & Rates

Suite Two Beds Non-Smoking

  • Two Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Two Queen Beds Non-Smoking Accessible

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Standard room

  • Two Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Executive, One King Bed, Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Exterior

One King Bed, Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Exterior

One King Bed, Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Exterior

One King Bed Non-Smoking Roll In Shower

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Accessible deluxe king non smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Two queen beds non smoking

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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Suite, One King Bed, Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch flat-panel television is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. Handy amenities include air conditioning, a direct-dial phone with free local calling, and a desk with ergonomic chair. This room is Non-Smoking.

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STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG FEATURE NONSMOKE

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

KING DELUXE MOBIL ACCESSIBLE TUB NOSMK

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

2 BED SUITE NONSMOKE

KING SUITE NONSMOKE

Holiday Inn Express and Suites Kansas City Airport
9550 Polo Dr<br/>And Cookingham Road, Kansas City, MO US 64153

Hotel Features.
Recreational amenities include an indoor pool and a fitness facility. Those traveling on business have access to a business center at this hotel. Complimentary wireless and wired high-speed Internet access is available in public areas and the hotel has a computer station. The hotel serves a complimentary continental breakfast. Guest parking is complimentary. Additional property amenities include multilingual staff, tour/ticket assistance, and laundry facilities.

Guestrooms.
100 air-conditioned guestrooms at Holiday Inn Express and Suites Kansas City Airport feature coffee/tea makers and complimentary newspapers. Beds come with triple sheeting. Furnishings include desks and ergonomic chairs. Accommodations include refrigerators and microwaves. Bathrooms feature hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to direct-dial phones, guestrooms offer free local calls (restrictions may apply). 32-inch high-definition televisions have satellite channels. Rooms also include irons/ironing boards.



Notifications:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.


Based on 223 reviews
from Portland, Oregon
Submitted on 20-04-2016
Weekend stay for a meeting on site. Helpful, friendly staff with very convenient airport shuttle. Meeting facilities were adequate. The complimentary breakfast was quite good-self serve buffet with numerous options. One shortcoming with my room and perhaps others: HVAC system worked very well from a wall controlled thermostat. The problem was the air blows directly down onto the bed (in my room anyway). So, to maintain a comfortable sleeping temp in the room, you might have to endure a cold draf... Read more
from Kansas City, Missouri
Submitted on 22-04-2016
We stayed for one night and had a very pleasant experience. The staff was so nice and very helpful. The hotel is really modern and very nicely remodeled. Our room was beautiful and we couldn't believe all the amenities for the great price we paid. The continental breakfast was delicious and had a wonderful selection! We would very highly recommend this hotel!
from Orange, California
Submitted on 03-05-2016
I love Holiday Inn Express, I am a member and use them as I travel. Externally this HIx appears to have all the amenities as others, however, something is wrong here. It started with the "7 minute" shuttle ride from the airport that left me standing at the curbside at 11pm in the cold for 35 minutes. I could blame it on the day or time of day, but our group arrived over 2 days and everyone had the same experience regardless of when they arrived. I called 3 times to the hotel and every time t... Read more
from Thibodaux, Louisiana, United States
Submitted on 16-05-2016
I have a hotel and serve breakfast and she served a better breakfast than what I had. We have the same spread but she has some great tips in hospitality. Preparation. I missed her the day she was off including my Kids. The rooms were great and clean but the trash can in the rear of the hotel never got emptied in the three days we were there. The cigarette disposer was smoldering every time I passed. Get a larger can and service the smokers pot with sand. Employed smokers in the hotel operat... Read more
from Christiana, Pennsylvania
Submitted on 18-05-2016
This is a nice new hotel and the rooms are very nice, the food is good and the service is great. However I can not give the hotel more than 3 stars because of the fact that the building is a wood constructed hotel instead of the typical block and plank construction. This is a real problem, if you want a good night sleep you will need to be on the 4th floor so that you do not hear every step from your neighbors above you. The floors are extremely noisy and every step makes the entire floor sys... Read more
from Viera, Florida
Submitted on 29-05-2016
Loved staying at the HIE. After a week of traveling I decided to stay near the airport. The hotel is like brand new. The room was very nice, beautifully done. Comfy bed and bedding. I was happy to land here and will choose this hotel again when I return. The reason I didn't give it 5 stars is that i asked the front desk to scan a report for me to send and he could only scan it to a flash drive. I went and got a flash drive and he scanned from the back page and it didn't all come thru. So when... Read more
from Greensboro
Submitted on 06-06-2016
I stayed two nights on June 1st and 2nd, 2016. Nice facility of recent construction with all amenities in very good condition. Staff was pleasant and capable, location convenient to airport, and comfortable room. One minor issue was the noise from the freeway that was evident in my highway-facing room.
from Legnano, Italy
Submitted on 15-06-2016
My granddaughter had an early morning flight to California. It was her first unaccompanied flight so I chose to stay hear the airport so that it was easier in the morning. We got to go swimming before going off to bed. The exercise room was right near the pool and it looked small but seemed to have good equipment. The room was very nice. The hotel looks almost new. Breakfast was typical of Holiday Inn Express. Fresh fruit, cereal, toast etc. Quite even though near the freeway and airport. Over ... Read more
from Branson, Missouri
Submitted on 16-06-2016
Bed linens were stained and pilled up. Linens were old and in bad shape. Called and asked for change of linens. They brought new sheets, which were also stained, and refused to change them. Next morning I had several bites on my legs. They said they would review our stay and bill, but of course never did. Paid $160 for this awful one night stay. Not happy.
from Big Cabin OK
Submitted on 26-06-2016
It had a modern feel & design, yet comfortable at the same time. The staff was friendly & helpful. The hotel was packed so I expected it to be a little noisy but it wasn't too bad. At 10:30 someone started jumping around in the room above us, I called the front desk & within a few mins the jumping stopped. The rooms were clean (and I inspect them.) The bed was comfortable but a little more firm than I like. The breakfast was a good hotel breakfast, except the pancake machine was out of order & t... Read more
from
Submitted on 05-07-2016
The staff was very friendly but our room was small and outdated. The door to the bathroom came and inch from the toilet. The bathroom had a dropped ceiling which made is seem much smaller that it was. However it was very clean. The complimentary breakfast had a large variety and was restocked three times while we were eating. We would stay there again if we needed to but it would not be our first choice.
from Lawton, Oklahoma
Submitted on 05-07-2016
Check in was quick and staff was friendly! Room was clean and beds where comfortable! The pool and jacuzzi where clean and inside! Breakfast had a goos selection and tasted great! Highly recommend for families! Restaurants within walking distance (Chick-fil-A right across parking lot)!
from Phoenix, Arizona
Submitted on 08-07-2016
This hotel looks very nice on the surface but it needs work in all areas. First and foremost the service is awful, nobody seems to care except for the breakfast attendant. The staff is distant and cold and not welcoming at all. The rooms look clean too, but really they aren't that clean. I woke up the morning after my stay with bites all over and I told the front desk and they said they would look into it. No sorry, no offer of compensation just blah! considering the rates are in the $130's I w... Read more
from
Submitted on 16-07-2016
Located next to the kc airport and expo center, has swimming pool, fitness center and bar/restaurant. Hotel is pet friendly with an additional 40$ one time charge. Me and my family stay here for a total of 3 days total bill was 450$. Did not have a refrigerator, that's my only complaint for the price of the stay.
from Grimes, Iowa
Submitted on 16-07-2016
I really feel the Holiday Inn Express chains have stepped it up. This was the second one we have stayed at and have been very happy. Rooms are nice, bathrooms are clean, and staff was friendly. Pool was great and so was the hot tub. Free breakfast was nice and nothing elaborate, but definitely will save you money when you have kids. One thing they should tell you at the front desk is that you need to insert your room card to turn on lights in your room, etc. Otherwise, great stay...
from Chesapeake, Virginia
Submitted on 21-07-2016
Perfect stop after long travel date. Very clean, very comfortable bed (king size) spacious room and huge selling is the clean, clean clean bathroom. Quiet. Nothing close to dine at so we ordered in as they offer several place to eat. Overall would definitely stay here again. Close to the highway.
from Saint Louis, Missouri
Submitted on 01-08-2016
I have been here twice in the last couple of months and both times i was impressed with the friendliness of the staff. They were quick with recommendations for places to eat. They made sure I felt welcomed. The rooms are nice, clean and comfortable.
from Knoxville, Tennessee
Submitted on 02-08-2016
There is not off often that a stay at hotel associated with an expo center is so delightful. The staff was very good, very cheerful, despite the onslaught of people on a very hot weekend. the premises was open, airy, and the inside temperatures were not indicative of the 95-100 degree temperature outside. We were on a newly renovated floor and it was wonderful. The old, heavy styles that were so often seen in hotels were replaced with closet and storage models that fit a travelers lifestyle. It ... Read more
from
Submitted on 06-08-2016
We were in town for a family reunion and were looking for a convenient hotel. The room was great and looked newly redone. Parking was a problem as there was a lot going on in the city but the manager kindly moved his car to make room for our car. Thanks for a great weekend.
from Sabetha, Kansas
Submitted on 08-08-2016
Spent 1 night here with my family. New and very nice - pool was fine - with hot tub. Room was great. Breakfast was awesome with plenty of options. Pancakes, omelets, biscuits & gravy. Overall a very nice place.
from Bixby, Oklahoma
Submitted on 09-08-2016
We came to K.C. to play and play we did. This hotel was a bit out of the way for us since we were driving from Tulsa and our visits were either in the downtown area or northeast of the city. We chose this hotel because of its ratings and drove the extra miles for it. As it turned out it was worth the extra drive. We really like to stay at nicer hotels but this was a short weekend excursion and money was an object. The price point fit our budget and all in all we were satisfied with our stay.... Read more
from Dallas, Georgia
Submitted on 25-08-2016
I convenient to KCI, I was surprised by how peaceful it was in the front seemingly surrounded by waving stalks of corn. The staff was friendly and the room was clean and comfortable. My room was not in the front, but in the back of the building on the first floor. After the tv was off for the night, I discovered how close I was to I-29. Very convenient, but not very peaceful. My AC unit also got my attention every time it started up as it sounded like a jet turbine winding up. All in all, I ... Read more
from
Submitted on 25-08-2016
Upon check in there was no iron in my room. The assistant manager gave me an iron that was defective and smoked so I took it back for another one. This request put her off and she told me that she needed to talk to her manager. Now I'm sure that not all rooms are rented and if they used a little thought they would simply get one from another your. The assistant manager was very rude and should be in another line of work. Will not stay here in the future.
from
Submitted on 31-08-2016
The interior decor of the hotel lobby and hotel rooms were updated and very nice. The beds were comfortable and the AC was great! lol. We do not sleep well when it is hot in the room so this is very important for us. The temp actually got down to 62 degrees. :) The pool is heated to around 82 degrees, also a plus for us, personally. The rooms were very clean! A must!
from
Submitted on 01-09-2016
Hotel is relatively new, so the outside is modern and the access is handy. The housekeeping staff needs some help though....bathroom had mildew buildup around the tub, and the toilet was dirty. Also, coffee maker didn't work, bathtub drain was faulty, and the tv would only access about 4 channels. Seems the maintenance department is preoccupied. Most likely will not stay again.
from Fortaleza, CE
Submitted on 05-09-2016
Stayed for 1 night. Hotel is about 4 years old. Really nicely decorated and modern. Rooms are really well equipped and same modern style as the hotel overall. Arrived late so did not have time to further explore hotel. Hotel has free WIFI which is of good quality. Breakfast is included also. Up to par with general IHG standard. All together conveniently located hotel with good service. Will be back in the future.
from Dallas, Texas, United States
Submitted on 12-09-2016
I'm a Marriott loyalist and I get to KC about 8-10 times a year. Which is why I was really upset when I had a terrible experience at the Kansas City Airport Marriott recently. Now, I'm no longer upset because I found a fantastic replacement. Listen, this hotel is great, the rooms are spacious, clean, quiet. The breakfast is typical Holiday Inn Express, which is slightly above average in the budget to mid-range hotel category. I was with my wife and two young kids, Wife and I each took a queen ... Read more
from
Submitted on 01-10-2016
This is a good HI Express. As I have stayed in many HI Express hotels, this one is a cut above. I think that I can say that for three: this one, Half Moon Bay, and Polaris Center, Ohio. The rooms are quiet, even the ones facing the highway. The beds are comfortable and the linens fresh.
from Lagos, Nigeria
Submitted on 02-10-2016
- Friendly/timely pick up/drop off from the airport - Prompt and friendly check in - Clean Spacious room - Amazing breakfast spread (till noon­??│!!! Wow!!!) - Nice pool/Jacuzzi/Hot Tub - Free ride and drop off to local restaurant for dinner
from Durham, United Kingdom
Submitted on 04-10-2016
The staff here I cannot fault one bit. I came in on the night I needed a room and explained my situation, (I had been travelling alone for the first time and would not see my family back home in the UK for a year as I am studying at university here, my first hotel choice was sketchy and wouldn't let me pay, then my uber driver drove over my bag and phone), and asked the lady behind the desk if she could possibly find me a room on a low floor due to my claustrophobia in elevators and three suitc... Read more
from
Submitted on 07-10-2016
My company, and my family are loyal to Holiday Inn. No matter were we travel we always stay at a Holiday Inn, but I have been on the phone with them for almost 3 hours trying to straighten out our reservations getting disconnected and having to start over again. I'm so frustrated with them right now. I don't believe that I will ever stay at another Holiday Inn. Very disappointing! I don't think that it deserves a rating but I have to give it one to submit.
from Alliance, Nebraska
Submitted on 18-10-2016
Hotel was under construction/ remodeling, but that was not to bad. It was nice to have a bar and restraint inside of the hotel. The breakfast buffet had quite a selection, the bacon tasted old unable to eat. We did not get the rooms that were advertised but we made do. Not a bad place to stay for the price.
from
Submitted on 18-10-2016
I've literally stayed at Holiday Inn Express across the globe. I've recently had a string of nasty HIE stays, including this one. I'm not sure what's going on with IHG, but good grief! I booked this with my rewards points, and I've never been more disappointed. The room was originally booked for a King bed, but when we got up to the room, we realized why our key card holder had been scribbled out- we were switched rooms to 2 double beds. Upon entering the bathroom, we noticed a pretty nasty... Read more
from Silicon Valley, CA
Submitted on 18-10-2016
Stayed here for one night following a late flight arrival to MCI. The roundabout to get to this hotel threw me off in the dark and I had to drive around a bit before I found it. Very clean and new rooms, the hotel is only a couple of years old. One quirky thing is that you insert the room key in a slot near the door to activate the room lights. That also activates the fan in the bathroom that will not stop blowing, whether the bathroom lights are on or off. I called the front desk to compla... Read more
from
Submitted on 26-10-2016
Checked in at 1130pm, desk clerk asked if I was a rewards member then said oh yea here it is...no recogntion for being Spire...whatever. Came up to room 330...huge nasty pile of toenail clippings beside bed...obviously room hasnt been vacuumed recently...counter in bathroom dirty... Never again....
from
Submitted on 10-11-2016
I think this hotel is a relatively new build, but it was almost flawless. The rooms felt very modern, with a cool design. They have an automated pancake maker in the breakfast area. If your into techy stuff you will absolutely love that thing. Press a button, and in about 30 seconds you get a perfect pancake. If we ever roll though Kansas City again we are 100% staying here again.
from
Submitted on 12-11-2016
After a long drive it was wonderful fall into the comfortable bed. The room's decor was modern but we felt at home. I appreciated the show cap, and hand lotion. The front desk personal was friendly and informative! A great stay.
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