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Holiday Inn Express Hotel & Suites Independence-Kansas City

Kansas City, MO, US (MCI)

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Based on 358 reviews
Room & Rates

King Roll In Shower Nonsmoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a safe, and complimentary newspapers. This room is Non-Smoking.

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XD

  • Two Double Beds
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a safe, and complimentary newspapers.

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Business Center

Two Queen Beds Non Smoking

  • Two Queen Beds
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Air conditioning, a safe, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Business Center

One King Bed Nonsmoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Air conditioning, a safe, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Business Center

One King Bed Executive Non Smoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Air conditioning, a safe, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Business Center

Standard room

  • One Bed
  • Two Beds
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Air conditioning, a safe, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Two Queen Accessible Nonsmoking

  • Two Queen Beds
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a safe, and complimentary newspapers. This room is Non-Smoking.

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Business Center

One King Executive Suite Nonsmoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a safe, and complimentary newspapers. This room is Non-Smoking.

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One King Accessible Nonsmoking

  • One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a safe, and complimentary newspapers. This room is Non-Smoking.

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Two Queen Executive Nonsmoking

  • Two Queen Beds
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include air conditioning, a safe, and complimentary newspapers. This room is Non-Smoking.

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STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG LEISURE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

KING MOBIL ACCESSIBLE ROLL IN SHWR NOSMK

2BD EXECUTIVE NONSMOKE

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

KING SUITE NONSMOKE

Holiday Inn Express Hotel & Suites Independence-Kansas City
19901 E Valleyview Pkwy, Independence, MO US 64057

Hotel Features.
Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This hotel has a business center and offers a meeting/conference room. High-speed Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities. This is a smoke-free property.

Guestrooms.
91 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites Independence-Kansas City feature coffee/tea makers and safes. Bathrooms feature hair dryers. High-speed Internet access is available. In addition to complimentary newspapers, guestrooms offer free local calls (restrictions may apply). Cable television is provided. Rooms also include irons/ironing boards. Housekeeping is offered daily and guests may request wake-up calls. Guestrooms are all non-smoking.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 358 reviews
from
Submitted on 05-05-2016
We are season ticket holders from across the state and we stay here every time we travel as a family. There are SOOO many places to eat nearby. (see my review on Minsky's pizza, mmmm) Breakfast in the morning is usually pretty well stocked, it's the normal continental fare: pancakes, cinnamon rolls, scrambled eggs, sausage, bacon, biscuits, yogurt, etc. Pool is kind of small, but we've never felt like there was too many people in it. It's about 8 mins to the stadium.
from
Submitted on 08-05-2016
Very clean. Comfortable beds. Hot tub and pool looked brand new. Frieny service. I can't say enough about Scott Johnson. Not only did he keep the pool and sauna area immaculate and sparkling he also greeted us everyday with a warn smile and friendly conversation at the breakfast bar!. It's personality like his and the other employees at this holiday inn express that will keep my business here.
from
Submitted on 11-05-2016
Clean rooms, friendly service. It was raining hard when we left and Scott was so nice to help us with our bags. Breakfast was delicious and the women serving it couldn't have been nicer. Would recommend this hotel.
from Rolla, Missouri
Submitted on 17-05-2016
Stayed at this property multiple times and Scott always meets us and greets us with prayers and smiles. The hostess with the mostest! We will always return simply for how we're treated here. The property itself is always in outstanding condition and everyone is friendly and helpful.
from
Submitted on 23-05-2016
Located in a good spot, lots to do in the area. I've stayed here twice now and both were good experiences. Clean hotel and the price felt right in the mark for the area. Typical HIE breakfast... Kind of hoping they will change that up someday. They cinnamon rolls are good and the coffee was hot, so we were in business.
from Mesa, Arizona, United States
Submitted on 10-06-2016
What I especially liked about this stay was the pool facilities. The salt water pool was a perfect temperature, to do my laps. The spa was spotlessly clean, and did a lot to relieve our aching bones. We especially want to acknowledge Scott, a maintenance man who seemed to be everywhere. He went above and beyond to give us special help.
from Hastings, Nebraska
Submitted on 16-06-2016
We will not stay any where except here, the staff/ family have become like family to us, we look forward to coming home, it is clean friendly and very accommodating. Look for Scott and Mariah, they will help you yet make sure you are happy with your stay. This is a 5 Star Motel, you miss out if you do not stay at least one night here!
from Springfield, Missouri
Submitted on 20-06-2016
Our Family was in KC for our oldest sons State Baseball tourney. The Team opted to stay at the Holiday Inn Express and Suites in Independence. This ended up being the BEST decision! Deanna at the front desk is incredibly helpful and hospitable. She worked with us in getting all our rooms situated and accommodating our team. She made the check-in process quick and simple after a long, hot baseball game. The rooms were VERY clean and fresh. The bedding was very soft and pillows were amazing... Read more
from Kentucky
Submitted on 04-07-2016
The entire staff from the young lady at the breakfast bar, the front desk staff all the way to the operations manager and the GM were friendly, helpful and awesome! The rooms were clean and spacious, the pool area was great and clean. The breakfast bar was fully stocked and the young lady was very talkative and polite. This by far is one of the best IHG hotels I have stayed at and will be staying again on my next trip through.
from Saint Louis
Submitted on 13-07-2016
My husband and I were traveling to Colorado and needed a place for the night. This was an unplanned stop. We checked into the hotel, based on a phone call to the reservation desk that gave us a good rate for the evening and we are regular users of Holiday Inn Expresses. We were received with warmth and hospitality. Our room was perfect. A comfortable bed, everything was pristine and it was quiet. In the morning we were warmly greeted by the person working the breakfast room. I was taking some ap... Read more
from Dripping Springs, Texas
Submitted on 18-07-2016
This Holiday Inn Express and Suites is very nice. The front desk staff was very helpful, friendly, and professional. The rooms were clean. We stayed in a suite, which had a sofa bed, desk, table, and comfy chair. I paid for a suite, which was really not worth the extra money. The mattress was fine. The pillows were old and need replacing. The breakfast area was small and in need of extra seating. Breakfast consisted of previously frozen eggs, dry biscuits, gravy, yogurt, fruit, cereal, j... Read more
from
Submitted on 26-07-2016
Room was aged and average with a noisy a/c unit. I was feeling disgruntled with the experience (especially considering what I paid for the room) until we headed downstairs for breakfast on our way out the door. Breakfast was fantastic! Was an absolute contender with my favorites (Hampton, Embassy Suites, etc). First time I've ever seen gluten free muffins available (Udi brand), which made the difference for this Celiac and my son (both require gluten free diet). The wonderful lady working ... Read more
from Indiana
Submitted on 31-07-2016
Stayed here to catch a Royals game. Hotel is just off I70 and only about a 10 minute drive to Kauffman Stadium. Lots a restaurants nearby. Very convenient. Got a room with 2 beds. Very clean, nice and comfortable. Free parking, Free breakfast. We got to the hotel early and the gentleman that checked as in made every effort to get us a room right away. Great hotel. Great service. Definitely will stay here again.
from Tucson, Arizona
Submitted on 03-08-2016
From the minute we walked in the door until we left the next morning we were treated like we were family! Everyone cared how we were doing! They remembered us and almost read our minded with what we needed! From the darling receptionist to the breakfast staff- everyone was terrific!!! They even volunteered to take my mail across the street to the mailbox!
from Knoxville, Tennessee
Submitted on 03-08-2016
Like all Holiday Inn Expresses that my wife and I have stayed in this hotel met all of our expectations. What made this a cut above all the others was the Breakfast Manager Mariah. She has personally plus and goes above and beyond to please her customers. When my wife asked what ingredients were in the omelet she explained and said that if my wife preferred she would make her plain scrambled eggs, which my wife excepted. She also offered us a to go bag for our trip.
from
Submitted on 04-08-2016
We had a luggage container on top of our SUV that was very hard to load and unload and when I asked Scott in Maintenance if he had a step latter I could use given both me and my cousin are short he immediately offered to help us.. When I say this is a difficult task to get 3 women's bags into a small container that has to close and then strap it down so the lid that is bulging at the seems won't explode off while driving, I'm not joking at what a taxing and difficult job it was to do, that Scot... Read more
from
Submitted on 05-08-2016
We stayed here on a quick getaway trip to visit the Harry S. Truman library and museum. The room was good, the breakfast was excellent. The best part, by far, was the help offered by Scott. I left a brand new pair of sandals in the hotel and Scott found them and had them delivered to me within 2 day, just in time for the next leg of our big trip. Thanks again, Scott!
from Iowa
Submitted on 07-08-2016
Was here for one night to attend a Royals game so location was important. Only a 7 min drive to the stadium. Rooms were clean, beds comfortable, bathroom was adequate, good shower. Staff was friendly. Breakfast good. My only complaint was the halls were a bit noisy at night but that could have been due to the bus load of baseball fans staying at the Hotel. Also good location to food.
from Ellsworth, Kansas
Submitted on 11-08-2016
My wife left a item in bathroom. Scott, checked into for me and was able to locate and priority mail the item back to me at no charge. I thought this was great service on his part. Thanks Scott. I would recommend staying at this location again.
from
Submitted on 25-08-2016
This IHG property was stop 3 of 5 during a 1,500 mile motorcycle trip. The check in process was excellent and the customer service top notch. This location was at capacity with a constant flow of people looking for a room. The front desk staff continued to provide a high level of customer service to every individual. In addition, they were willing to provide some local direction for food, taxi, ball game, etc. The room had a few issues and the staff and GM were amazing to deal with. They v... Read more
from
Submitted on 30-08-2016
Scott was great and we'll suited to be in the hospitality business! I think their carpeting could be replaced but otherwise everything one would need. I did have a problem with my iron and board but it was immediately rectified.
from Tennessee
Submitted on 03-09-2016
This property was clean, quiet and comfortable. Arrived after 2:00 am and was comforted by seeing a security guard on the property. Had to attend a funeral at 10:00 am so I didn't spend a lot of time here but from check-in to breakfast the staff was friendly and very efficient. I would highly recommend this location. It's a little hard to find or maybe I was just tired but not far off the Interstate and near shopping.
from Osseo, Minnesota
Submitted on 06-09-2016
We stayed 2 nights at the Independence, MO, Holiday Inn Express enroute and back to Oklahoma. The hotel was convenient to the interstate and good eating establishments. On our return home we discovered we had left a bag at the hotel. Scott was very helpful in locating it and return it to us quickly.
from Chicago, Illinois
Submitted on 08-09-2016
The staff could not have been more efficient or more friendly. Scott the maintenance man approached us at breakfast to ask how everything was (and everything that was supposed to be hot was hot and the cold foods were nice and cold). Scott offered to clear the dirty plates, and did so. We saw him interacting with several other guests. The dining area was clean and the food looked fresh and tasted great. The desk staff was also outstanding, especially Clint who had to get a barking dog from a roo... Read more
from St Charles, MO
Submitted on 15-09-2016
We stayed here for a whole weekend while in town for the Chiefs game. The hotel is situated at Exit 17 off Hwy 70 in Independence. It is a great location that is far enough from the city but close enough that you can get anywhere in 30 mins or less. Alexis at the front desk was super friendly as well as all of the people who staffed the breakfast bar. We stayed in a King room. It was very clean, well lit, and had comfortable air temp. The A/C worked well. The TV had plenty of options. I do wish ... Read more
from Portsmouth, Iowa
Submitted on 05-10-2016
It is a good clean hotel. I have stayed here many times with no complaints. The staff (johnnie) is friendly and willing to make your stay as good as possible. The adjoining resteraunt The Green Mill is very good and is reasonable in price.
from
Submitted on 08-10-2016
Very nice location. Comfy bed! Will stay again! Very nice staff. Rib crib next door. Hooters across the street. Cheddars 1 mile down the road and bass pro shop. Quiet area. The breakfast was very good!!
from Owensville
Submitted on 18-10-2016
Staff is greats. Rooms need some TLC. Carpet in room needs to be cleaned was sticky in a couple places. Bathroom needs some deep cleaning in the corners and showers was needing some cleaning Location is great. Lots of food in walking distance of the hotels.
from Richlands, North Carolina
Submitted on 20-10-2016
We drove all the way across country,from NC to CA and back. This was our best stay hands down. Hotel was new and Clean. Breakfast was the best. Mariah kept food hot and area clean. Staff was great, especially Mariah and Scott! Not only were they dog friendly but had a great yard area for the dogs! We've stayed in a lot of hotels but this place was the BEST!
from
Submitted on 21-10-2016
Nice and clean rooms and the service was just awesome very pleased. I left my laptop charger in the room I emailed Scott and he contacted me the next morning. Shipped my charger free of charge back to me very pleased to say the least. Thank you all for a very wonderful stay and service.
from
Submitted on 22-10-2016
Staff is very nice and helpful in all respects! Actually left my computer power cord and mouse behind and Scott went out of his way to track it down for me and the next time I was in town, I was able to pick it back up as he had saved it for me in his office. I will make this a regular hotel in my travels!
from Saint Peters, Missouri
Submitted on 31-10-2016
Bed bugs!!!! Stayed 2 nights very recently and notices bites on my neck 1st morning. By second morning more bites and my bites on my kids staying in my room as well as my son who stayed in a separate room with his band group. Several kids have reported multiple bites. On a plus side, service was nice and breakfast was delightful, but they seriously need to clean their rooms better and treat/replace their mattress and pillows. Gross!
from Saint Peters, Missouri
Submitted on 02-11-2016
Hotel GM, Josh is on the ball when it comes to managing his hotel, team and customer service. Smiles all around and pleasant greetings from all team members. Josh takes all customer inquires seriously and resolves them quickly with amazing follow through. Thank you Josh for quickly extinguishing fears and reassuring guests that you and your team indeed have every customer's best interest in mind. We truly enjoyed our stay in your hotel and enjoyed relaxing in the pool and jacuzzi. Breakfast was ... Read more
from Winchester, KY, United States
Submitted on 27-11-2016
I usually rate HIE's a 3-4. This was a good one. Very friendly staff. Easy walking distance to multiple restaurants. Room was excellent. Breakfast very good with lots of options. Very clean, fresh feel. For pet lovers (I'm not, but animals are OK), it should be great. The reason I say this is I spent the evening consoling the big lonely dog in the next room through the crack under the adjoining room door. He apparently had been left alone, and when I walked past the door he woofed mournfully all... Read more
from Moberly, MO
Submitted on 03-12-2016
When we checked in the receptionist was beyond kind. Breakfast in the morning was excellent, their breakfast worker, Mariah, was over the top friendly and busting her butt to make sure everything was stocked and hot, something you don't normally see at a continental breakfast. Took the kids to the pool and the pool man was very nice and gave our kids pool toys to play with and made sure everything about our stay was going well. Perfect place to stop for a quick sleep, good breakfast and a little... Read more
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