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DoubleTree by Hilton Hotel St. Louis - Chesterfield

St. Louis, MO, US (STL)

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Based on 885 reviews
Suburban hotel with free area shuttle and restaurant.
Room & Rates
2 Queen Accessible Bathtub Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 1

2 Queen Accessible Bathtub Non Smoking

  • two queen beds
  • pool view
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • hair dryer
  • iron/ironing board
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1 King Bed Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 2

1 King Bed Non Smoking

  • one king bed
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • hair dryer
  • iron/ironing board
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1 King Junior Suite Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 3

1 King Junior Suite Non Smoking

  • one king bed
  • living area w/sofa bed
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker, wet bar and mini-fridge
  • hair dryer
  • iron/ironing board
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1 King Junior Suite w/Sofa Bed Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 4

1 King Junior Suite w/Sofa Bed Non Smoking

  • one king bed
  • living area w/sofa bed
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker, wet bar and mini-fridge
  • hair dryer
  • iron/ironing board
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1 King 2 Room Suite Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 5

1 King 2 Room Suite Non Smoking

  • one king bed
  • living area w/sofa bed
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker, wet bar and mini-fridge
  • hair dryer
  • iron/ironing board
  • additional guest bath
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1 King Presidential Suite Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 6

1 King Presidential Suite Non Smoking

  • one king bed
  • living room w/sofa bed
  • table for 8
  • guest bath
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker, mini-fridge and wet bar
  • hair dryer
  • iron/ironing board
Hide room details
1 King Bed w/Sofa Bed Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 7

1 King Bed w/Sofa Bed Non Smoking

  • one king bed
  • living area w/sofa bed
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • hair dryer
  • iron/ironing board
Hide room details
1 King Bed w/Fridge and Sofa Bed Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 8

1 King Bed w/Fridge and Sofa Bed Non Smoking

  • one king bed
  • living area w/sofa bed
  • high floor
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker and mini-fridge
  • hair dryer
  • iron/ironing board
Hide room details
1 King Accessible Bathtub Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 9

1 King Accessible Bathtub Non Smoking

  • one king bed
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • hair dryer
  • iron/ironing board
Hide room details
1 King Accessible Roll-In Shower Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 10

1 King Accessible Roll-In Shower Non Smoking

  • one king bed
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • hair dryer
  • iron/ironing board
Hide room details
1 King Hearing Accessible Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 11

1 King Hearing Accessible Non Smoking

  • one king bed
  • visual alerts
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • hair dryer
  • iron/ironing board
Hide room details
2 Queen Beds Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 12

2 Queen Beds Non Smoking

  • two queen beds
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • hair dryer
  • iron/ironing board
Hide room details
2 Queens High Floor Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 13

2 Queens High Floor Non Smoking

  • two queen beds
  • high floor
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker
  • hair dryer
  • iron/ironing board
Hide room details
2 Queen Beds w/Fridge Non Smoking - DoubleTree by Hilton Hotel St. Louis - Chesterfield - 14

2 Queen Beds w/Fridge Non Smoking

  • two queen beds
  • pool view
  • flat screen TV w/premium channels
  • MP3 docking station
  • desk w/ergonomic chair
  • in-room safe
  • coffee/tea maker and mini-fridge
  • hair dryer
  • iron/ironing board
Hide room details
DoubleTree by Hilton Hotel St. Louis - Chesterfield
16625 Swingley Ridge Road, Chesterfield, MO US 63017

Meet me in St. Louis, the saying goes. And rightly so. As the gateway to the West, St. Louis is the ideal city for your meeting.

This Chesterfield hotel is situated on 24 lush acres west of downtown, and less than 30 minutes from Lambert-St. Louis International Airport (STL) and Spirit of St. Louis Airport. With its 223 elegantly appointed guestrooms, 36,000 square feet of flexible meeting space and the 91,000 square foot Athletic Facility, The Club at Chesterfield, our Doubletree Hotel & Conference Center St. Louis in Missouri is the ideal location for business and pleasure.Doubletree St Louis Hotel & Conference Center Features* 21,000 square feet of IACC Certified Conference Center Space featuring Inclusive Package Pricing* 6,000 square foot Grand Ballroom* Unique 6,000 square foot year round Tented Pavilion* Tiered Amphitheatre for up to 90 people* Prime central U.S. location for National and Regional Meetings* 223 spacious guestrooms* 93 Double-bedded rooms* High-speed Internet access - wireless in all guestrooms at $9.95/day, wired and wireless access in all meeting rooms and public areas and complimentary access in the lobby and public areas* 750 Complimentary parking spaces* The Club at Chesterfield, a 91,000 square foot, private full-service health and fitness center available by membership or nominal fee* Nine indoor and six outdoor tennis courts* Indoor and outdoor swimming pools* TEAMBUILDING available through The Club at Chesterfield* Chaucer's Restaurant for Breakfast and Lunch* Racquets Bar & Grill, our casual Sports Bar, is open daily* Gear Up, our coffee shop in The Club at Chesterfield featuring Starbucks® coffee* In-room dining available 6:30am - 11:00pm daily* Gift shop* Full-service in-house audio/visual and business center services* Convenient to the Chesterfield Mall and Chesterfield Commons, for all your shopping needsSt Louis Doubletree Hotel Guestroom Features* Sweet Dreams® by Doubletree Bedding Package* Newly renovated Bathrooms* Wireless high-speed Internet access* Two speaker phones with voicemail and data ports* Wolfgang Puck Coffee Makers with complimentary coffee & tea* Iron, ironing board and hairdryer* Large work friendly desk with ergonomic chair and desk level electrical and data port outlets* Complimentary USA Today® each weekday morning to all Doubletree Hotel & Conference Center St. Louis guests* Hilton HHonors® members earn both points and miles for every qualifying stay through the award-winning Hilton HHonors® ProgramAttractions near our Chesterfield Hotel near St LouisWhen you are ready to explore St. Louis and its surroundings, the Doubletree Hotel & Conference Center St. Louis is the ideal location, with easy access to all that the city has to offer:* Faust Park/The Butterfly House* Chesterfield Mall* Chesterfield Commons* Gateway Arch* St. Louis Zoo* Busch Stadium - Home of the St. Louis Cardinals* Forest Park* Grant's Farm* Union Station* Historic St. Charles* Missouri WineriesBusiness' Choice among Chesterfield HotelsWe're conveniently close to many major local companies:* Pfizer* Amdocs* Monsanto* American Power Conversion* Energizer* RGA* Edward Jones* Verizon* Mastercard International* IBM* Citigroup* KellwoodWhether your stay at the Doubletree Hotel & Conference Center St. Louis involves business or pleasure, our friendly and courteous hotel staff looks forward to welcoming you to St. Louis, Missouri with our special, signature warm Doubletree Chocolate Chip Cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center, Tennis

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 885 reviews
from Camdenton
Submitted on 18-05-2016
My 5 year old grand daughter and I deciede we needed a break! Went to the Doubletree and stayed in unit 604. The rooms were clean, the beds awesome and a great selection of pillows! The check in was smooth, easy and short! The brought me a bottle of water, a chocolate chip cookie and explained where everything was. The inside pool is great and was actually swimming comfortable for everyone! We ate dinner in the bar and the service and food was excellent. The next morning we tried the buff... Read more
from Frankfort, United States
Submitted on 19-05-2016
Great Service. Helpful Staff . Great Rooms. Got stuck with no tickets for Air show and they were sold out. Said something to the staff and they helped get us 4 tickets free. So pumped about this Hotel.
from
Submitted on 21-05-2016
I researched and read through the reviews before we booked here, so I was expecting it to be pretty nice, but all I can say is, "Wow!"! The compound is huge and has every amenity you could imagine. Our room was clean, spacious and comfortable. The pool area was a nice diversion for our kids to wind down after a day of sightseeing. Dominos Pizza will deliver right to your room. The breakfast buffet downstairs was delicious. The complimentary cookies at check in are fantastic! Just need to keep th... Read more
from New York
Submitted on 23-05-2016
Stayed here during the Air Show and was not disappointed. Friendly courteous staff at the front desk who were more than willing to accommodate any need. The hotel has a great gym and recreation area that includes pools, trapeze and tennis courts. Also has a Starbucks in the lobby as well as your standard Hilton breakfast buffet. Extremely clean and comfortable rooms.
from Oklahoma City, United States
Submitted on 24-05-2016
Loved the cookie lady! She hooked us up! Everyone was very sweet and willing to assist. The only complaint I have is that the buffet served the same thing for dinner that they served for lunch. A little variety would be nice. Overall, great stay!
from India
Submitted on 27-05-2016
Decent rooms, well maintained. Restaurant staffs and chefs are very cooperative. Room service was very poor. Best part I liked was they arrange for a coach for you to move around St Louis within 5 km radius, which is very convenient.
from Florence, MS, United States
Submitted on 31-05-2016
We enjoyed our stay at the DoubleTree. The front desk persons and Igor and Mimoza in the dining room at breakfast were awesome. The swimming pool and exercise area were very nice. There is a lot to do around the hotel. We always enjoy going to the butterfly house and letting our kids play on the playground and go to the carousel. There is a regular mall and outlet mall within five minutes from the hotel. The convenience stores are also within five minutes of the hotel (every shop you can thi... Read more
from Johnson City, Tennessee
Submitted on 02-06-2016
Lost my reservation Gave me a room of lesser value Then ask me to move rooms Another guest animal poops the floor the management insists that I should clean it After said individual blamed my pet for the mess all the while my pet was crated.
from Poplar Bluff, Missouri
Submitted on 04-06-2016
It was a very nice place to stay , would be great to take a family lots of stuff for kids to do- very quiet and hotel staff was very helpful - the workout room was amazing and the pool and basketball ct was nice also
from Tampa, Florida
Submitted on 06-06-2016
The hotel is very big with in and outdoor pools and tennis. Staff very helpful rooms nice. Great place for a meeting. The only issue I had was my room was 49* when I came in so cold I had to turn on the heat to warm it up. Other than that very nice place.
from
Submitted on 16-06-2016
We picked this hotel because it had swimming pools, indoor and outdoor, bar, and just a little ways from St. Louis. It did not disappoint us. Kim at the front desk was great. Jeff helped us with things to do while we were there. Amanda at the bar was very friendly and also helped us with things to do. We were very satisfied with everything from room, breakfast, and all staff there. Thanks for making our vacation successful!! We will be back!
from Missouri
Submitted on 17-06-2016
This is a very nice hotel in a good area. If you stay here there will be no concerns about safety and you can probably walk around the area at night. The rooms are nice sized, clean, and have everything you need. The service here is good and everyone is very friendly. This is a large hotel with a full restaurant, coffee shop, and bar near the lobby. They are capable of handling weddings and events at this location and they have a beautiful lobby. I only gave them 4 stars out of 5 because t... Read more
from Chicago, Illinois
Submitted on 18-06-2016
It was just okay - a bit pricey for being 40 min from downtown. This hotel appears to be primarily for Monsanto visitors (next door) and has a decent sized conference center. The fitness center adjacent to it looks quite good - excellent lap pool - but didn't have time to use it.
from Wichita, Kansas
Submitted on 19-06-2016
Service needs improving. Front desk employees were pleasant. Bar service was slow, food quality was good. Had a problem with our room. Took a while for housekeeping to get there. Took care of the issue. Offered us breakfast on the house.
from Washington DC, District of Columbia
Submitted on 19-06-2016
I've stayed at this hotel twice for business trips & their customer service is excellent! Big kudos to the front desk staff and to Brad (*shuttle bus driver) who recommended many local restaurants for dinner! Hotel rooms are very comfortable & gym access was just perfect! The inside d├ęcor of hotel is very nice looking also. Wonderful job staff! :)
from Springfield Illinois
Submitted on 26-06-2016
I've stayed here several times on business and it's a great professional hotel. This time I brought the family along. The staff was great with the kids. The pools are awesome, huge outdoor pool with cabanas, etc. and indoor pool open at 5:30!
from Richton Park, Illinois
Submitted on 28-06-2016
Stayed here for a family reunion. The staff was extremely friendly. The rooms were nice and clean. The buffet breakfast was ok for the price. We were able to have a church service in ine of the conference rooms. Located in ideal spot for a serious shopper.
from Chesterfield, United States
Submitted on 28-06-2016
We were satisfied with the hotel experience, however you cannot bring anything of your own to the pool. You have to buy everything from the hotel pool bar and it is expensive. This was annoying because drinks were way over priced.
from Livonia, United States
Submitted on 30-06-2016
Great experience! Would stay here again! Recommend to everyone. Nice, clean, updated, safe. Comfortablet bed. Great staff - very helpful & quick to smile. Nice ammenities. Nice location Easy access to/from property.
from Nesbit, United States
Submitted on 30-06-2016
Wasn't aware before we stayed that this hotel is joined by a athletic club. Both the indoor and outdoor pool were huge, we had access to a basketball court which my son had to play on, tennis courts and an awesome fitness center. The kids had a blast. The room was a little tight for four people, but everything was nice. And most importantly, the air worked great as it was the middle fo the summer. We will definately stay there again on future trips.
from Memphis, TN
Submitted on 03-07-2016
We stayed here for three nights on a family vacation. Spent one evening at the indoor pool, hot tub and sauna. Had a nice meal at the restaurant/bar. Service we received was appropriate. I'd stay here again and I'd recommend it to others. It is in a nice location close to just about any kind of dining and shopping you might want to do. We went downtown one day to City Museum - took about 30 minutes but not a bad drive. I enjoyed the suburban location versus a downtown location. Parking was easy.... Read more
from Claremont, United States
Submitted on 03-07-2016
I always enjoy my time at the Chesterfield Doubletree - the staff are friendly but not overbearing; there are nice extras like the cafe that serves Starbucks and the complimentary shuttle service to nearby malls & restaurants; and the location is ideal - close to the highway yet situated away from all the noise & commotion. Even if other parts of my vacation break down, this hotel never disappoints :)
from Ashburn, Virginia
Submitted on 04-07-2016
My stay at this hotel was good mostly due to The amenities and service of the people. The room smelled four out of the five days. I know the Hiliton is much better than this. So I stayed just because of the name.
from Broken Arrow OK, United States
Submitted on 05-07-2016
Great stay. Clean room, quiet atmosphere and cozy. Friendly staff. No problems.No surprises.. Thanks Double Tree.I would return in a heartbeat. Everyone was friendly,courteous and eager to help. It was exactly what it was advertised. If you need a reliable place for business or pleasure this hotel delivers.
from Lake Zurich, Illinois
Submitted on 06-07-2016
Great rooms, work out facility and Libby. The negatives are lack of refrigerators and bottled water. Good selection at the bar, especially the Civil Life brown ale. Good breakfast buffet Great pool and full size Gymn.
from Peoria, IL
Submitted on 08-07-2016
We went as a family with two kids. I think my kids would have been happy staying at the hotel instead of going out. It had tennis, basketball, pool, and ping pong table. It is connected to an athletic center. You do have to pay for indoor tennis. The room was not big and does not have a fridge (I think they should). Our friends came too and they accommodated having them close to us. The hotel is close to restaurants, the mall (american girl) and other attractions (laser tag and skyzone). It may... Read more
from
Submitted on 09-07-2016
Very unimpressed with the hotel. Lots of waisted space. Outdated & not very clean in some areas. Our room did not ever have enough towels & the housekeeping crews never showed to service our room. The dinning room/restaraunt service was terrible! The wait staff was not personable & when asked why all of our napkins were wet & requesting new ones it was very casually brushed off with a "oh they r all that way today, came from laundry like that" & turned & walked away. Just what I want is a wet na... Read more
from Chicago, Illinois
Submitted on 12-07-2016
This is my go-to hotel property on my trips to St. Louis, which are generally 6 to 7 times a year. There are newer properties relatively close to here, but the Service at the front desk, the bar and restaurant, and the Starbucks, are the best around. Also, the breakfast buffet in the main restaurant is excellent! The managers are friendly and helpful, the staff always greets you when you come in, and they have one of THE best exercise facilities in all of the area. The rooms are not ultramodern,... Read more
from Lakewood Ranch, Florida
Submitted on 13-07-2016
During a recent stay, most of what is expected of Doubletree was there. Room was nice, hotel staff was courteous and prompt. It was only after the first night, things became clear. The bed was made but when I went to make coffee and old coffee pod was in the machine, still damp from the day before (not mine). The tissue seemed damp, I assumed from the humidity in the show , so I pulled out another, and another. Come to find that the whole box was wet. Had someone actually pulled a tissue out, in... Read more
from Des Moines, Iowa
Submitted on 14-07-2016
Nice hotel. Beautiful pool. The staff were courteous.We were here for a conference and the facilities were nice. My only complaint is that the vending machine on our floor was out of everything, including water.
from Saint Charles, Illinois
Submitted on 15-07-2016
No cookie offered, staff apathy, bug bites from bed, workout area closed, housekeeping ignored DND sign on door, no privilege offered as a diamond member. Internet worked. Staff unimpressive. Would not recommend.
from Culver City, California
Submitted on 17-07-2016
This was an $80 Priceline 3.5 star hotel. The hotel is old with refurbished common areas. My first room was handicapped and had a buzz coming from the ice and soda machine next door. Tiffany Conley took care and found me a new room. When this room had an HVAC issue, she sent me to dinner and took care of the problem. A plus for her. The room was old and the HVAC was real old. The cardio equipment was not available the three days I was there. The food at the bar was great and morning buff... Read more
from
Submitted on 19-07-2016
This review is long overdue, hopefully the hotel did not go down to xxxx since my last stay. Been here at least three times and my most favorite hotel in the area. Starting with the warm cookie, nicely appointed room and the delicious breakfast, we truly enjoyed this DT. The grounds are good too with tennis courts and Sauna along with Swimming pool.
from
Submitted on 24-07-2016
I can't say enough good things about this hotel, which is why this is my family's preferred hotel when we are in town. Kim and Laura and the front desk were top notch, and offered superb customer service. The rooms are always clean and comfortable, and the property is close to dining, and the majority of main attractions. I travel quite a bit for business, and there has been numerous times where I have talked to managers at properties, and let them know the need to goto the Chesterfield Doubletr... Read more
from
Submitted on 25-07-2016
The staff went way out of their way to help us and compensate for not being able to get us rooms together. We even locked ourselves or of our room at one point and someone was there within minutes which was unexpected since we were on the 11th floor.
from Saint Louis, Missouri
Submitted on 25-07-2016
This is the best hotel of them all, We have staid at many different places. They have the best service and manors of any place I have ever been to. If there is a problem they fix it and take care of you. The beds are the best other than your own, their breakfast is great for the whole family. I say 5 star hotel.
from Anchorage, Alaska
Submitted on 25-07-2016
Bedbugs, or some other biting insect, in our room. So that was disconcerting, and we lost sleep and money over it. Lost a LOT of sleep - in the room, freaked out, and then again at home after arriving on a red eye flight and having to wrap all the bags in plastic and put them outside and buy new luggage. And the service was halfhearted. We reported missing sodas from the vending machine - nothing happened. It would be one thing if one soda was sold out, but all of them at the same time? Th... Read more
from Southwest Florida
Submitted on 27-07-2016
From the minute I spoke with Tequila (that's not how she spells it) I knew it was going to be a good stay. She answered all my questions over the phone and it was her beautiful smiling face that gave us special VIP treatment when we arrived, she even gave us warm chocolate chip cookies and bottles of water. I was traveling with my son and his family for a NFED conference and wanted connecting rooms. I was having problems with the Call Center that handles reservations ( I really don't like them)... Read more
from
Submitted on 29-07-2016
MO Agritourism Conference was held at this facility--Very friendly and gracious front desk staff greeted us upon arrival. Warm, fresh from the oven, cookies, given to us during the easy check-in process. Conference meals were excellent, sleeping rooms were very clean and King bed was so very comfortable. A major dissatisfaction was the frigid temperature of the conference meeting rooms. 95 degrees outside and 42 degrees in mtg rooms. Other than that...excellent facility.
from Kansas City, MO
Submitted on 31-07-2016
Was here for a conference which offered rooms at a special rate. The rate included a voucher to a nice breakfast buffet, (the croissants were actually flaky!) and access to premium Wi-Fi. I utiized the pool/hot tub and sauna which were all immaculate. They had a choice of indoor and outdoor pools, also very unusual. Met some locals who apparently had a membership to the health club who also sang its praises. The staff were helpful without being saccharine. My kind of professionalism.
from
Submitted on 05-08-2016
No free WiFi access. Was a real bummer for kids with ipods and Ipads waiting for Internet access after a long day in the car. Internet access is only provided for honors members :( almost all hotels we visit now a days offers free WiFi to all guests.
from Dubai, United Arab Emirates
Submitted on 05-08-2016
Checked in August 5th, our checking was dreadful, have an infant and when i asked for hot water or a kettle to boil some water. I was told to go downstairs and warm it in the office. Then i asked for a baby crib and was given one with no base, no sheets and did not even work after all. A security guard turned up to help after i called them back and could not fix it so took it away. To make it worse while he was in the room his radio went going off and in between interactions with us he was answe... Read more
from
Submitted on 09-08-2016
I don't generally want to bag on a hotel experience for minor things, but this hotel really did not meet or exceed expectations on any level whatsoever. We stayed here for a family conference with my son. All the people and kids who attended had conditions where they don't sweat and there were lots of young families with children. What really annoyed me up front was my reservation was a pain to make from the beginning before I ever stayed at the hotel. I called up to see if I could extend my r... Read more
from Kansas
Submitted on 09-08-2016
We had arrived in Chesterfield after a long drive with 3 kids under the age of 10. Only to arrive at our reserved hotel to learn the room had blood stains all over the bathroom. To top it off the hotel said all hotels in the area was booked. It was 11 p.m. and began to get nervous. We rushed on our phones to find a place to stay and found this jewel. We stayed an additional 2 days. I highly recommend this hotel.
from Chicago,, United States
Submitted on 10-08-2016
The suite was beautiful and extremely clean. Although, the exterior of the hotel was looking quite dated upon my approach, I was shocked at how different the inside was. Very modern and comfortable. Being connected to the Athletic Club with use of a great gym, basketball court, racketball courts, tennis courts, and even a ping pong table made keeping the kids entertained in the hotel a breeze. However, the most impressive thing was the service. Sam the maintenance guy who fixed a light bulb... Read more
from Dixon, United States
Submitted on 11-08-2016
I have stayed at this hotel multiple times for a week or longer and every time it is a great experience. The staff is the best, very polite and helpful and go out of their way to help / assist with any needs you have. The rooms and entire hotel is very clean and updated / modern. I have dined at the restraint for breakfast and lunch many times and the food / service was awesome. The meeting rooms are perfect with multiple rooms of varying sizes that have always meet or exceeded my needs.
from Lynwood, United States
Submitted on 15-08-2016
Hotel service was well. Front desk staff each were friendly and accommodating. Banquet food for good. My last minute meeting requests was granted. Enjoyed being able to have the kids remain under one roof for Basketball; swimming, etc
from Saint Louis, Missouri
Submitted on 17-08-2016
Stayed for a kids sleepover party.. the room which was a junior suite was alot smaller than I thought. However it was nice and clean which is great! I wish the pool stayed open later and the inside pool wasn't open during our stay.
from
Submitted on 31-08-2016
The location was great for our needs. The property is very well maintained with very nice amenities. The staff was extremely pleasant and helpful. Our room was very clean. We had lunch in the cafe. The service was very slow because there was only one person working the cafe, but the food was very good. I would absolutely stay here again.
from Nebraska
Submitted on 31-08-2016
I was disappointed bec housekeeping in the room were always late. I returned to my room a couple of times during my stay between 1-4 pm and my room wasn't clean yet and bed not made. The bathroom in the ground floor of the hotel has gross stains in the toilet cubicle. You would expect since this is a Hilton hotel that cleanliness is important to them. But I guess not. It felt like I was just in a mediocre facility.
from Alorton, Illinois
Submitted on 01-09-2016
The hotel staff was very friendly. I really enjoyed the warm cookies at Check in. I loved being able to check in online and choose my room as HHONORS member. The staff was accommodating at Check in because I arrived earlier than check in time.
from Cedar Falls, Iowa
Submitted on 06-09-2016
Employees are very friendly and accommodating. When I called to verify my reservation and to see if I could get adjoining rooms, I talked to Takela and she made sure we had adjoining rooms. I was lucky enough to be able to meet and thank her in person. If I ever get back to this area, I would stay here in a heartbeat. I will definitely look at DoubleTree anytime I travel when booking a hotel.
from Hannibal, Missouri
Submitted on 07-09-2016
We are two tired innkeepers who needed a night off and really just wanted to lie by the pool. We wanted to go to St. Charles, but none of their hotels have outdoor pools, so I expanded the search and found this hotel not far away in Chesterfield. The room was clean and quiet, the breakfast buffet was very nice, but the large pool and pool deck was just what we needed.
from Chattanooga, Tennessee
Submitted on 07-09-2016
The DoubleTree in St. Louis provided me the best service I have ever received from a hotel. Ever. It outstripped even the high-end hotels in Las Vegas. From the wonderful pool, room, food and people they get a 10+ or A+. Highest recommendation
from Denver, United States
Submitted on 10-09-2016
The air conditioner in my room was extremely loud. Also, no "complimentary" internet access, and I'm Hilton Honors Gold. I stay at Hilton's often. I won't be staying at this location again. In fact this is my second bad experience with Hilton in the past 60 days. Is something going on?
from Maryville, United States
Submitted on 12-09-2016
The hotel staff were polite and so very accommodating, made you feel very appreciated for staying there. This must be what royalty feels like! The rooms were clean, we were able to move rooms last minute to be closer to other guests. The pool was clean. The Bar had friendly staff and was well stocked and kept.
from Irvine, United States
Submitted on 12-09-2016
hotel was a great place and very convenient for where I was working this week. The bar and the menu are "just ok" great restaurants close by. Aimee who runs the Starbucks counter in the evening was friendly and makes a great caramel Macchiato. She seems to know the area quite well and had some great recommendations. My room was clean and the distance from the freeway is great and not a lot of traffic noise.
from Versailles, Missouri
Submitted on 14-09-2016
Really enjoyed my stay. A map of the property would have been helpful to get to the pool and athletic facilities. The meeting room was set up well. The food in the bar was really good. Would stay again.
from Jonesboro, United States
Submitted on 25-09-2016
This was clean and nice looking hotel. Great location to city. Kind of hidden which is nice, its out of any rough areas. Great for families or couples. Friendly staff, we had a great stay! The cookies they offered me had walnuts in them, so if your allergic to nuts, you may not want the cookies!!
from Fort Worth
Submitted on 27-09-2016
This was my second year to stay at this hotel. The hotel does provide a shuttle to the conference we were attending which is why we choose it. Both years we have stayed here we did not receive our requested wake up call. The hotel rooms are dirty and in major need of an overhaul. Some of the staff is nice but some are pretty rude.
from Champaign
Submitted on 27-09-2016
Staff was excellent. We encountered an issue with our key not working and one of the maintenance staff made it right as quickly as possible. Another guest insulted my special needs child and another staff member went above duty to apologize for the incident. Kudos on a great crew.
from DAVISON, United States
Submitted on 27-09-2016
This hotel was clean and the staff were wonderful to work with. The room was beautiful and the beds were so comfortable. The lobby and patio area were lovely and very welcoming. I would highly recommend this hotel.
from Ballwin, Mo, United States
Submitted on 28-09-2016
Superb venue for a wedding...the event people were exceptional, food great, and clean, safe up-to-date rooms as you'd hope for I used them earlier for some business meetings, years ago...they outdid themselves. Terrific people!
from Chattanooga, Tennessee
Submitted on 07-10-2016
The cleaning staff entered my room without Knocking or saying anything when I was walking out of the shower and completely violated my privacy The management of the hotel was more interested in making sure this was not public vs making sure that I was taking care of.
from Louisville, United States
Submitted on 12-10-2016
The hotel is clean and very comfortable. The pool and activities areas were also excellent. For those not familiar with the area, this location is very safe and easy to access, so no worries. I recommend staying here for sure!
from Chicago, Illinois
Submitted on 15-10-2016
This hotel is very nice and always looks fresh and clean. The breakfast buffet is very delicious and offers a wide variety of different choices daily. The gym in this hotel is actually a health club that is ajoined to the hotel. The gym at this location is bigger than some neighborhood gyms near my home. They also have indoor Basketball and tennis courts in addition to a large outdoor pool and indoor pool.
from St Louis mo
Submitted on 15-10-2016
I am writing this review at 11:00 at night. I am on the 7th floor and I've already called down to the front desk to complain about the noise to no avail. There are teenage kids slamming doors, and running up and down the hall. The rooms are average and not worth $200 a night. Do yourself a favor and stay elsewhere.
from Jackson, TN
Submitted on 17-10-2016
We enjoyed our stay at the Double Tree in Chesterfield, MO. The hotel was very clean and comfortable. The staff was welcoming and the check in process was quick and efficient. Our king room was very nicely decorated with a functional design. We especially enjoyed the breakfast buffet each morning.
from Overland Park, KS, United States
Submitted on 17-10-2016
Doubletree Chesterfield was probably the cleanest place I can remember staying. Check-in and Check-out were both fast and easy. Parking lot was spacious and convenient. I would high,y recommend staying at the Chesterfield Doubletree.
from Springfield
Submitted on 19-10-2016
Will come to this property every time we are in the area. Great people and great rooms. I do the conventions for my company here at the DoubleTree. We come every three years. 2017 will be my fourth convention with them. We are just like a great big family. Good food and room service. I big thanks to Kim and Lauren for being a major part of why we keep coming back.
from
Submitted on 20-10-2016
Wonderful accommodations!! We have stayed for business and pleasure and have enjoyed all trips! Great for a romantic getaway or bring the kids!! The warm cookies are amazing, great bar, Starbucks, shopping and beautiful outdoor pool area!! It's really a resort!
from Lincoln, Nebraska
Submitted on 26-10-2016
The lobby and general appearance of the hotel are both beautiful. My particular room, while it was generally clean and neat, smelled of mildew and the hairdryer was on it's last leg. We ate dinner in the bar and the food service took forever. The order was incorrect -- our neighbors got our shrimp 30 minutes before we got the rest of our meal minus one other component. The last item came about 20 minutes later. It was a weekend and many events were taking place at this venue, so perhaps the ... Read more
from Davis Junction, Illinois
Submitted on 26-10-2016
This hotel is great,clean,great workout area,staff is very friendly.have a great bar and is located in a nice area.Impressed with Kimmy the manager,she goes above and beyond!Great breakfast area and Igor is the bomb! 5 star hotel---Rick Giddings
from Zurich, Switzerland
Submitted on 29-10-2016
While not appealing from the outside, this Doubletree hotel has one of the nicest staffs that I have ever encountered. I needed to go to a grocery store and the nearby shopping mall. The van driver offered to drive me and pick me up from each location. Also, there is a full sized gym that is amazing. Not only does it have all of the normal cardio equipment, it has weight machines and free weights. Finally, it is a short walk to RGA - where my business meetings were.
from Woodbridge, ON, Canada
Submitted on 29-10-2016
Friendly staff, clean room, complimentary internet and excellent gym and swimming pool. The in-room air conditioning / heating unit is noisy. The restaurant service was quick and curteous. Good breakfast options with an excellent chef for the made to order menu.
from Alpena, Michigan
Submitted on 05-11-2016
Second time staying at this hotel, it has a convenient location and relaxing atmosphere. The grounds are lovely to take walks or jog around feeling safe. Has Starbucks coffee available and a nice breakfast buffet.
from Sallisaw, Oklahoma, United States
Submitted on 06-11-2016
Great location and the staff were phenomenal. The check in and out was so easy and the digital key was such a convenience! If I have to come back for work here again I will without a doubt stay again!
from Chicago, Illinois
Submitted on 08-11-2016
I was here for a work trade show. I had a box of gear sent ahead of me for the show. When I checked in, I was not notified of a package. The next morning, day of the show, no box. Confirmed proof of delivery and signature. Hotel still couldn't find the box. Finally located after the show began. Bruce Winter, Director of Catering could not have been more helpful. Along with Kim Zimerman, they both were very helpful. Mistakes happen, but it's how you handle them that can set you apart. T... Read more
from Naperville, IL
Submitted on 13-11-2016
We have been staying here for years. The one reason we stay here is the amazing customer service led by Kim Zimerman. She and her staff go way beyond what you see at other places. I originally reviewed several years ago and things have only gotten better. I still don't understand why Kim and her staff are not the training division for all of Hilton. One other point is that their uniforms should match their personalities. You need bright colors for great people
from
Submitted on 15-11-2016
Everything was perfect from start to finish. Everyone was professional and helpful. They all introduced themselves upon greeting us and made us feel at home. Loved it! We had the meat, cheese and cracker sampler and wine at the bar area. Sevice and food were very good.
from United States
Submitted on 15-11-2016
The staff is very friendly and helpful. Hotel was in a great location, close to Chesterfield outlets and mall. Rooms were clean and breakfast was excellent. We called about lamps not working/unplugged/unable to find an outlet and they sent someone right away. I will stay there again.
from Troy, Illinois
Submitted on 16-11-2016
We loved everything about this hotel!!! The decor is beautiful and breathtaking! All of the staff we had interaction with were very friendly. Clean rooms. Good shower water pressure. Conveniently located. Did I mention the awesome breakfast buffet and warm cookies upon check-in?! Well worth the stay! Would stay again and recommend to anyone!!
from Dallas, Texas
Submitted on 19-11-2016
I highly recommend this hotel. The staff is professional, friendly, and helpful. The accommodations are clean, quiet, and comfortable. The fitness center exceeded our expectations. Breakfast was delicious with lots of healthy choices.
from Columbus, OH
Submitted on 19-11-2016
Stayed at this Doubletree for three nights to attend training that was being held in the same hotel. The room was large and clean. The attached fitness center was great. The training rooms were first class with great food and snacks provided. I would recommend this hotel for sure.
from Jefferson City, Missouri
Submitted on 21-11-2016
This is a great location! The staff went above and beyond the call of duty. All the staff were friendly. The rooms are clean and comfortable. I've stayed here several times and would choose this place.
from Illinois
Submitted on 22-11-2016
Be prepared if you need the heat. We set the thermostat at 70 and the heat came on, then it switched to A/C, then back to heat, etc. Other than that, everything was great! Coffee in the lobby in the mornings would be a great perk...
from Saint Louis, United States
Submitted on 22-11-2016
My hotel stay was nice, I received great hospitality. The hotel is in a good location, the staff are great, and they have a very good breakfast. If I could change one thing that would be to have hot water in the ladies and gentlemen's room in the lobby areas.
from Lee's Summit, Missouri
Submitted on 25-11-2016
The Doubletree in Chesterfield was very nice. It was very clean & comfortable. The king size bed was very comfortable. The grounds were beautiful. The Chesterfield location was central to all the areas we wanted to visit in St. Louis.
from Wilmington, Delaware
Submitted on 27-11-2016
This hotel is by far the best Doubletree hotel. Wonderful breakfast: custom made omelette, everything in the buffett was of good quality. The personnel was very attentive and professional. The breakfast room has a very nice modern decor. We will stay here again! The only issue I had was that I couldn't make the reservation online, nor through the phone, but the people at the front desk were able to take care of me once I arrived. Thank you!
from
Submitted on 27-11-2016
Stayed here for five nights over Thanksgiving. Staff was very helpful. Room and food were outstanding. Everything was great. Will surely stay here again. The house engineer, Anton, was amazingly helpful. The front desk staff,Devin, Kim and Shruti were also great. Cookies were really good.
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