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Hampton Inn Memphis/Southaven

Memphis, TN, US (MEM)

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Based on 281 reviews
This Hampton Inn is approximately seven miles from Memphis International Airport and five miles from Elvis Presley's Graceland. Located off I-55, next
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Hampton Inn Memphis/Southaven
390 Goodman Road W, Southaven, MS US 38671

welcome to the Hampton Inn Memphis/Southaven.Southaven, the top of Mississippi: the name not only describes our city's physical locale but also its actual persona! Located right under Memphis, Tennessee, Southaven offers all of the excitement of big city life with good down home hospitality. If you are looking for a hotel right in the heart of the mid-South, the Hampton Inn® Memphis/Southaven hotel is the place for you. Take a quick drive to exciting places like Beale Street and Graceland in Memphis. Visit incredible casinos and outlet malls in nearby Tunica. Or just stay in Southaven and enjoy a concert at the Desoto Civic Center, watch a ball game at Snowden Grove Park or learn about farm animals at the Kidz Kountry Petting Zoo. All of this and more are just moments from our Memphis/Southaven hotel.All of our visitors will enjoy modern amenities and impeccable service at the Hampton Inn Memphis/Southaven. Conveniently located off I-55, we're just minutes away from great shopping, sightseeing and restaurants.

Amenities Include: Meeting Rooms, Wireless Internet Access, Pool Business Services Include: Business Center

Whatever your pleasure - from golf to museums, sporting events to art galleries-you'll find it all near our comfortable Memphis/Southaven & amenitiesHere at the Hampton Inn Memphis/Southaven, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. * Meetings & Events * Local restaurant guide

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 281 reviews
from Nashville, Tennessee
Submitted on 05-05-2016
I will definitely choose this hotel again. Great location, nice rooms and great guest services. I cannot think of anything negative about my stay at this hotel. Will be going back in another week and I made sure I booked at this location.
from Knoxville, Tennessee
Submitted on 08-05-2016
If you want to experience good service & hospitality this is not the place to go at all. I called down to the front desk 5 times asking for an additional blanket & never received it. Filed a complaint with the hotels corporate office and the General Manager NEVER responded to them. Thankfully their customer service department took care of the issue. I would highly suggest you avoid this Hampton Inn if at all possible.
from Fort Washington
Submitted on 12-05-2016
This is a very nice hotel and the staff is great, The lady that fix breakfast is so special she tread you like you are family and she will remember you went you return again. This location is close to shopping and nice little restaurants right down the street.
Submitted on 15-05-2016
i was traveling with a large group (45) and the hotel was very accommodating! Staff was efficient and friendly. i would definitely recommend and return! the entire process was smooth and check in was quick and easy.
from Little Rock, AR, United States
Submitted on 18-05-2016
I had my credit card hacked that morning of check-in and I had to go find cash on an out of state bank and get a pre-paid gift card because they would not accept a check for the room charge and the required a cc swipe for "incidentals". I've been a HHonors since 1990 and I was treated like a common thug off the street. This membership has NO rewards in this case.
from Madison, United States
Submitted on 18-05-2016
Hotel staff was very nice and friendly. The room was clean and very accommodating. I would recommend this hotel to family and friends. I'm placing this hotel in my favorites to stay on future trips to this area.
from St. Louis, United States
Submitted on 25-05-2016
Highly recommend this well manicured & clean property. The staff was very friendly and helpful.The breakfast was plentiful and well balanced .This is a perfect hotel to bring families to because the amenities are extreme..Thank you Hampton Inn, I feel at home when I always choose your property.
from Tupelo, Mississippi
Submitted on 31-05-2016
We had an early flight out of Memphis, so we decided to stay here for the night. On arrival, the hotel was nice and the staff was friendly but there are 4 reasons I would chose another hotel; 1. We found a used bar of soap in the shower 2. The A/C cycled on and off about every 3 minutes 3. When the A/C was on it blasted out a strong perfume smell 4. The walls at this hotel must be paper thin. We could hear people at the pool as if we had the window open (we were on the 3rd floor), we could hear ... Read more
from Alexandria, Virginia
Submitted on 01-06-2016
Very poorly managed hotel. Overbooked (given wrong rooms) unprofessional (clerk refused to explain problem and resolve issue), didn't clean room, overheard maid refuse to make beds. Embarrassment to Hilton brand.
from Rubicon
Submitted on 06-06-2016
This is a nice clean place to stay. The Hampton chain has always been a good value. The rooms are always clean and adequately stocked. Many have a refrigerator and microwave oven. The pool area was clean. the lobby and breakfast area were clean. The food was the same poor quality offerings served at motels everywhere.
from Savannah
Submitted on 18-06-2016
The hotel is located conveniently off I55 and easy to access. Plenty of restaurants in the area. There was an occasional jet that came right over the hotel on approach to Memphis Airport. Other than that the room was quiet and the bed was comfortable. Basic hot breakfast. Nothing special. Staff is extremely helpful and friendly.
from Gainesville, United States
Submitted on 27-06-2016
Except for the manager, desk staff very much not interested in customer service. Manager did a great job ion the recovery for a room clock that did not work and actually went out and purchased a replacement. Front desk personnel at check in and check out were very much concerned about anything but their job and customer assistance. Others in the lobby agreed with my "on site review" in the morning at check out.
from Chicago
Submitted on 30-06-2016
Nice enough place and friendly front desk. Only disappointment was free breakfast of cold eggs and sausage. Food was in a covered tray but must not have been heated properly to stay warm. That is kind of important for a decent breakfast. Poor training and food monitoring I guess.
from Independence, Missouri
Submitted on 03-07-2016
The room was comfortable temperature wise. But it could use an update. The beds were very springy and the comforters really need to be washable. The breakfast has pastries which was a nice change and the breakfast was good. In the evening they serve free hot chocolate chip cookies which is nice, except when the hotel is full and there's a baseball team of growing 13 year old boys. One dozen doesn't last, also the fact there's no cookies on Saturday night, boo.
from Metro Atlanta
Submitted on 06-07-2016
We had to arrive in Memphis for my aunt's funeral. We were kindly welcomed and, since we traveled with our grandson, were able to check in as soon as a requested room became available. On duty manager Jenn was so kind!
Submitted on 07-07-2016
This location was very nice. Clean rooms. The room smelled great. Nice employees. Cordell (front desk) was exceptionally wonderful. Breakfast was good. Great fitness room. We overall had a wonderful stay and fully intend to return to this property.
from Slidell, Louisiana
Submitted on 09-07-2016
The staff was very helpful, the parking lot was clean and lit, the interior of the building was in great shape and there was coffee on arrival. The room was very clean and quite spacious. I would have no issue staying here again.
from Atlanta, Georgia
Submitted on 12-07-2016
Near I-55 and restaurants/shopping/movies. Staff was very friendly. Room was nice and fresh. The toiletries they provide are Neutrogena, which are of good quality. The small executive center was nice and printouts were free.
Submitted on 14-07-2016
I was here visiting family for my birthday. I really enjoyed this property. The little staff I encountered front desk/housekeeping/breakfast were extremely courteous and helpful. I fully intend on returning to this property the next time I am in town. Love this Hampton.
Submitted on 16-07-2016
The property is located just off of I-55 in an area with several restaurants and shops nearby. During check in and check out the staff was very friendly. The rooms were clean and not too worn out yet, although the curtains did show some wear. There was an outdoor pool just outside our room and it was a little loud until about 10pm. The breakfast area was clean and the food was fresh and hot. One warning is that if you are using Google to find the hotel it will not tell you will need to turn... Read more
from Madison, United States
Submitted on 20-07-2016
This is a Great Hotel, I have stayed there many times and it keeps getting a little better in small ways every time I stay here. The breakfast is always hot and ready in the morning and the check in is seamless.
from Peachtree City, Georgia
Submitted on 26-07-2016
The first room I was assigned, on the 2nd floor, smelled of smoke. The desk agent was quick to change rooms (across the hall). The next room was fine, but I smelled smoke on the second day of my stay. Someone was smoking in the stairwell, down the hall. There were five, fresh cigarette butts smashed on a pile in the stairs. I informed the front desk agent and they said they would check it out. That continued all night; the next morning I informed the desk agent, and they seem non-concerne... Read more
from Memphis, United States
Submitted on 27-07-2016
The Hampton Inn was great! The front desk clerk was very energetic and polite. The room was clean and nice. My downfall was the location of my room. It was on the first floor and being a Hampton the hotel is small so the breakfast area was less than 6 feet from my room. There was so much noise and chaos starting at 6a, that caused me not to enjoy those last good hours of sleep.
from Tuscaloosa, United States
Submitted on 29-07-2016
The hotel was nice and clean , great staff, just wasn't fond of the a/c not cooling very well. Also didn't like that I used my card to hold the room and I paid cash but they money plus some was taking out of my account anyways! But they fixed the problem a few days later
from Ripley, Tennessee
Submitted on 31-07-2016
Beds clean and relatively comfortable. Staff cordial. Noisy in the evening (avoid rooms by the pool). Bathroom shower curtain smelled sour and stunk up the whole room. Tub needed a good bleaching due to dirt stains. Killed a huge roach in the room. Convenient to interstate.
from Cordova, Tennessee
Submitted on 02-08-2016
This was a pleasant weekend getaway. I do NOT recommend staying in a room near the elevator too much noise and traffic. Other than that it was Great experience. There was not meat on breakfast bar that was a bit disappointing. They had sausage gravy and that is NOT the same.
from Union, Mississippi
Submitted on 04-08-2016
The property is a bit dated and they do not even have the minimal of a pantry. Compared to the other properties very close for just a few more dollars I would stay at either Home 2 or HGI in walking distance. However, if they are booked, the rooms are clean, although don't plan on the continental breakfast. Eat elsewhere. I am a diamond member and stay at a minimum 35 Hilton family hotels annually. I hope they update.
from Lebanon, Missouri
Submitted on 06-08-2016
We stayed for one night traveling through and visiting friends. It was very clean. The breakfast was average for free continental. I would recommend a stay here. The service was friendly and we didn't require any help.
from Edwardsville, Kansas
Submitted on 09-08-2016
I've stayed at this hotel before staff was very courteous and knowledgeable dining area was very clean everything was well stocked. I would recommend this hotel to anyone. Right off the highway and close to a lot of restaurants.
Submitted on 11-08-2016
Outdated Rooms & Inaccurate Reservations Lumpy old mattress about 4 inches thick which slid of the base numerous times. Poor drainage of water in commode & sink No refrigerator or microwave Made reservation five months in advance and specifically requested room with appliances. Stains on carpet.
Submitted on 21-08-2016
Helpful, friendly staff that's very knowledgeable of the surrounding area. Southern Hospitality which is common in the Mississippi area. A very nice city close to the Memphis Airport and plenty of shopping to choose from.
from Minnesota
Submitted on 22-08-2016
I would stay again, it was a great hotel and the staff was great. It was very clean we got 2 queen size which were awesome very comfortable and clean with extra pillows. Breakfast was descent nothing special.
from Virginia Beach, Virginia
Submitted on 31-08-2016
The service was great, room very clean and comfortable, loved the location. Close to restaurants, shopping and easy access to the express, Memphis and Tunica. We will return when we visit the area again.
from Memphie, So.Haven, United States
Submitted on 05-09-2016
Stay was very good, but had to request refrigerator for rm. Also rm. did not come with microwave. Had to request more then once to leave additional cream packets for coffee. Complimentary Breakfast, was excellent & more then sufficient. This location is closest to Graceland in Mephis Tn.
from St. Gabriel, United States
Submitted on 07-09-2016
My overall experience was awesome. We spent three nights here as we did not want to stay in downtown Memphis. The hotel was modern & very clean, the service rendered by the staff was on point, the breakfast was well prepared & delicious, and the pool was large & very clean. If I ever go to Memphis on vacation against, I will make this hotel my hotel of choice.
from Oxfordshire, United Kingdom
Submitted on 09-09-2016
Heres the positives: We chose this hampton for its location - so we could find it without too much hassle, park easily and get to see the tourist sights. Its just off the 302/55/5 junctions near the hospital. Room was quietish (TV from room next door was noisy until 11pm ), beds were comfy, wifi connection was good. Room was very clean. Laundry facilities were great, Loads of basic restaurants nearby - walk or car. Aldi supermarket next door for groceries etc. The front desk staff - Thank-you... Read more
from Las Vegas, United States
Submitted on 10-09-2016
Loved it. Beds were like heaven and everyone was very friendly. I only stayed for one night but i must say that if i had the choice i would stay again for a longer duration of time. I give it two thumbs up!
from Starkville, United States
Submitted on 11-09-2016
I loved this hotel. My sisters and I had a great time. We stayed here for our "sisters trip". The beds were comfortable, the breakfast was hot, the staff was great, but most of all the hotel was CLEAN!!! Cleanliness is very important to me. This hotel is in great location it is near everything!!
from Jackson, Mississippi
Submitted on 13-09-2016
After reserving 3 rooms in March 2016, and telling clerk during my check in that my third party would be checking in late and adding there name to check in list, not to mention they also called about 11pm and the clerk on duty told them they still had room and it wouldn't be in problem. When they arrived at hotel about 1 am there room had been cancelled and given away. No one could explain why
from Prairie village Kansas, United States
Submitted on 13-09-2016
Hotel is close to everything-shopping, restaurants. It is located in a busy part of town but the property is shady and quiet. The staff was very friendly and they all seemed like they enjoyed working there. Graceland is just about 6 miles away and easy to get to since the hotel is near I-55. Value is OK. Seems like you need to spend at least $130 a night to avoid creepy clientele in this area.
from Kansas City, Missouri
Submitted on 16-09-2016
Great place to stay. Great decor in hotel and rooms. Nice workout area. We really enjoyed the breakfast. Staff was more than great. The room was a little more than we expected as far as comfort. It was just about iike being at home.
Submitted on 22-09-2016
Hampton Inn is always good so the room and service was up to expectation. The location is not that close to the main action in Memphis city so you would need a car (about 15 mins drive - but this was much cheaper than the Hampton Inn in the city. Good selection for complimentary breakfast.
Submitted on 27-09-2016
We stayed there because it was close to Elvis Graceland and we have stayed at many Hampton inns. The staff was very friendly. Would stay again if we were in the area. The breakfast was great and the area was nice. There was a nice stake house real close that has great food. Overall great experience
Submitted on 28-09-2016
I was having a bad day when I got to our room, the housekeeper helped lift my spirit. She was really nice, sweet and genuine. She even got much husband a bottle opener (for his beer) she gave us extra towels and shampoo for my hair. Shannon Clark. Went above and beyond for my husband and i. The room was extremely clean and the climate in the room was perfect. Thanks again Ms. Clark.
from Lubbock, Texas
Submitted on 13-10-2016
Don't stay at this hotel - This hotel is very poorly maintained, front desk clerks are not friendly and sleep on work hours, the rooms are not cleaned well, the breakfast cereal is always half empty, to-go-bags are not ready and the General Manager talks but does not take action. I can't get the General Manager to acknowledge my emails or deal with the issues I have pointed out regarding the hotel. Twice in two weeks, my bed was not made. YUCK! Does not live up to the Hilton Chain reputation... Read more
from Benton, United States
Submitted on 18-10-2016
I recently stayed at the Hampton Inn for a girls weekend for a conference we were attending. The staff was great, the rooms were great. Breakfast was very good. The bed was very comfortable. Overall I was very pleased. I travel for work periodically and for travel and I stay at Hampton Inn whenever possible because they always deliver a quality experience and I can say that I was not disappointed. I would definitely stay here again.
Submitted on 19-10-2016
This hotel was ok. The rooms were decent and close restaurants and stores. We were there for a convention and it was pretty close to the Landers Center. I would stay there again. I liked that they had breakfast every morning. This came in handy, since we had to leave the hotel pretty early every morning.
from Nashville, United States
Submitted on 24-10-2016
The hotel has hampton by Hilton name on it and that's it. Its a glorified motel 6. The freeway noise is everywhere in the hotel. Most hotels by airport you don't here the planes but hear you do. The hotel is just old or maintenance is lacking. Our sink had a crack in it and shower was moldy and rusty. Staff if the only thing going for this property.
from Alexandria, Virginia
Submitted on 26-10-2016
I thoroughly enjoyed staying at this Hampton Inn. The staff were friendly and helpful, the breakfast was fresh and hot, the rooms were clean and the bed was comfortable. I like the fact that a bottle of water is giving to you when asked for (it is included with everything else). If I am in the area again, I will definitely stay at this Hampton Inn. Oh yes, it is also very close to the Memphis International Airport.
from South Bend, United States
Submitted on 27-10-2016
The staff at this particular Hampton Inn was great. Friendly but not over the top. Richard at the front desk was awesome and remembered us every time we came back in. I'll definitely stay there again when I'm in Horn Lake.
from Huntsville, Alabama
Submitted on 28-10-2016
Housekeeping didn't clean room during our stay but went in room and took dirty towels. Front desk was to busy to help me when we needed pillows. Never got them. other than that stay the stay was good.
from Appomattox, Virginia
Submitted on 30-10-2016
This is an older hotel that is kept in great condition. Our room was very clean and roomy. The bed was very comfortable but the pillows had no body or firmness. Breakfast was good but not exceptional. The hotel is located in a business district surrounded by stores of all types and appears to be a very safe area. The only complaint is that it can be very hard to access unless you know exactly where to turn. If your gps tells you to go down Airways Blvd don't do it. Go to I-55 south and t... Read more
from Greenville ky
Submitted on 31-10-2016
Terrible experience. Will not stay I need this hotel again. Was suppose to have a microwave and fridge and didn't have one. Wasn't willing to accommodate one. Breakfast was the worst hot breakfast I've seen or had.
from DeRidder, Louisiana
Submitted on 02-11-2016
Would and did recommend this hotel to the family for future visits. After listening to the family complain about their hotel and how it didn't even offer any type of breakfast and the rooms were not all that good for the price they paid. So glad my wife and I did our research before booking just any hotel.
from San Antonio, United States
Submitted on 05-11-2016
Very convenient location right off highway. Very clean room. Had everything needed. Extremely polite staff. So glad to have so much to choose from for breakfast. Made it so much faster to get back on the road.
from New Orleans, Louisiana
Submitted on 25-11-2016
Good value for room. Room very clean. Bed clean and very comfortable. Staff very friendly and helpful. Took advantage of breakfast bag to go as we had to leave very early. Would definitely stay here again.
from Burlington
Submitted on 26-11-2016
Reserved a room while traveling through area. Very polite & helpful front desk woman ( Kristen). Informative, helpful with parking of a trailer in a very secured, lighted area, even though the hotel was full this evening. Very tired & road weary, Kristin was a blessing in disguise! Clean room, easy access, great breakfast choices and most importantly, easy access on & off highway. Would recommend for any type of stay.
from Conyers, United States
Submitted on 07-12-2016
I travel for work and stay at many Hamptons, HIE, and the like. This hotel was on the upper end of average for this type of lodging. The only complaints are that I found a soda bottle under one of the beds and the elevator was a little iffy. But otherwise it was fine.