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Homewood Suites by Hilton« Jackson-Ridgeland

Jackson, MS, US (JAN)

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Based on 327 reviews
This residential-style, all-suite hotel is the only one of its kind in the North Jackson area. Located in Madison County, it is perfect for business a
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Homewood Suites by Hilton« Jackson-Ridgeland
853 Centre Street, Ridgeland, MS US 39157

Discover great recreational activities and tourist attractions in the area, such as:* Annandale Golf & Country Club* Vicksburg casinos* Country Club of Jackson* Dixie Rodeo* Dizzy Dean Museum* Jackson Zoo* Mississippi Coliseum* Ross Barnett ReservoirBusiness travelers staying at the Homewood Suites Jackson Ridgeland hotel will enjoy unparalleled corporate housing and easy access to a range of local businesses, including:* Entergy* Ergon* IBM* Levi Strauss &Co.* McAlister's Deli* Methodist Medical Center* Nissan* BelkEach of our sumptuous suites is designed to provide guests with all of the comforts of home as well as a range of luxury amenities that will make your short or extended stay in Jackson one to remember forever. These amenities include:* Fully equipped kitchen with a full-sized refrigerator, coffee-maker and microwave oven* Remote-controlled television* Two telephones with data ports and voicemail* Iron and ironing boardWhile staying with us at the Homewood Suites Jackson Ridgeland hotel, all short and extended stay guests are invited to enjoy our excellent range of hotel-wide amenities, such as:* Outdoor swimming pool* Fitness center* Business center* Meeting rooms* Laundry/valet service* Audio/visual equipment rentalAt Homewood Suites Jackson Ridgeland we offer our guests a Suite Start? hot breakfast each morning and a Welcome Home« reception Monday through Thursday evening, accompanied by beer, wine and soft drinks. Fantastic extras such as our 24-hour Suite Shop« and grocery shopping service, guarantee a satisfying and relaxing stay in Jackson, particularly if you're looking for a temporary housing solution in town.The comfort and enjoyment of our guests are our priority. Join us at the Homewood Suites by Hilton« Jackson-Ridgeland hotel. Our sumptuous hotel rooms and warm, hospitable staff are waiting to welcome you to the best all-suite accommodations in Jackson, Mississippi. Make Yourself at Home!«

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 327 reviews
from Ridgeland, United States
Submitted on 09-05-2016
The management didn't show the capability to negotiate a reasonable rate for an extended stay. The room provided was at the low end in quality. The service is very slow, you ask for service and they procrastinate.
from Memphis, Tennessee
Submitted on 15-05-2016
Was surprised the hotel still had smoking rooms--to which we were assigned. However, all the staff, Rashante(front desk),Katoria(housekeeping) and Ashley(supervisor) did all they could do to eliminate as much of the smoke smell as possible. They even assigned us another room-unfortunately, it was smoking also. But once again, they did a terrific job with febreeze. Smoke was barely noticeable.
Submitted on 20-05-2016
We had a great experience for our 1 night stay at Homewood Suites on May16th 2016. The accommodations were excellent, the staff was welcoming and friendly & from our arrival to departure we were very pleased.
from Cape Girardeau, Missouri
Submitted on 21-05-2016
Beautiful, spacious, clean suites in a low traffic area. My family and I were able to prepare home cooked meals and sleep in the next day. Really enjoyed the noon checkout time. We did not want to leave.
from Potosi, United States
Submitted on 23-05-2016
Great hotel, good location, evening and breakfast food was good, clean in all areas of hotel and grounds, very friendly staff, provided Hilton Honors immediately at the front desk, provided free water at check in, quick registration and check out, no problems during stay, suites are nice for business or vacation,
from Springfield, Missouri
Submitted on 29-05-2016
The hotel is very convenient to everything, near the interstate but slightly off the main road and a quiet, pleasant location to stay. Staff friendly and courteous, the salad at the evening reception was the best we've ever had at any hotel reception! Sam Adams Summer Ale or wine or lemonade etc. to drink, Asian night was the main food choice, complimentary of course with great cookies for dessert. Great breakfast in the am as well. Room was very comfortable, stylishly decorated and updated,... Read more
from McDonough, Georgia
Submitted on 01-06-2016
The trip was great and the hotel staff was awesome. The manager on duty was awesome and made my stay great. I would have to make this my favorite spot when I come to Jackson. I would recommend this hotel to all my family and friends.
from Ridgeland, Mississippi
Submitted on 02-06-2016
The "queen" size beds are more like a full size bed. Only 1 person can sleep comfortably in the bed. The walls are paper thin so we heard people running up and down the halls all night and it sounded like people were jumping around in the room above us. No sleep any of the nights we were there!
from Memphis, Tennessee
Submitted on 05-06-2016
We loved the pool and the rooms are huge. The staff was great. Located close to everything. Breakfast could be a little better and wish the evening specials was through the weekend too. Other than that everything was awesome. Will return!
from Helena, Alabama
Submitted on 18-06-2016
Font desk didn't even recognize my presence for 30 min. Then the girl showed hidden sarcasm when i answered why I was not in a good mood. Other staff just walked by without a care. I requested a wakeup call and that never happened. Hot food was very bland. I think the military eats better!!
from Arapaho, Oklahoma
Submitted on 19-06-2016
The level of courtesy and helpfulness was above and beyond what is expected of staff members. This is the most helpful group I have ever encountered. They were also very friendly and personable. Hope I get to go back and stay again.
from Dallas, Texas
Submitted on 21-06-2016
Staying 4 nights on a business trip and extremely disappointed in this hotel. Check-in was fine, clerk friendly and helpful. Room Ô?? disappointing - see photos Bathroom Ô?? wallpaper patched together so that lines and fixes are everywhere. Bugs in the light fixtures. Tub tiles not installed correctly and fixes look they were done by a 2 year old. Calcium buildup on the handrails. Faucet has to be wrenched to stop the water from dripping. Cracks in the walls and dirty walls and doors. Bedroom... Read more
from Memphis, Tennessee
Submitted on 21-06-2016
Traveled with a 10 year old competitive baseball team. We stayed for 4 days. I cannot say enough about the staff, hotel or location! Staff customer service was top notch all the way from front desk, maintenance and housekeeping. We found everything we needed, there was always plenty of towels, food at breakfast, and always hospitality from the staff. Boys had fun making s'mores at the fire pit and swimming in the pool. We cooked out on the patio that had 2 very nice gas grills. Cannot say... Read more
from Natchez, United States
Submitted on 21-06-2016
The staff at this hotel is amazing! Everyone is very professional and the rooms are immaculate! You will not be disappointed! Please be sure to enjoy the complimentary breakfast and social hour! I can't say enough about how I love my stay each time! Thanks for everything!
from Hernando, Mississippi
Submitted on 26-06-2016
Room was neat and clean. Breakfast was prepared well and was great. Only suggestion is to add 1 or 2 more waffle makers. Pool was fun for the kids. Hotel is located in a nice part of town. No worries!!!
from Jackson, United States
Submitted on 27-06-2016
Excellent service and stay from the receptionist and other employees!!! Great breakfast and dinner fresh fruit and juice. A family friendly hotel. Great location... optional food choices and shopping areas. I would recommend this hotel to everyone. The rooms are spacious and the air condition worked well.
from Southaven, United States
Submitted on 27-06-2016
This location is always a homerun every year for the state baseball championships! The staff is great and really makes everyone feel at home for the week. Would highly recommend staying here if you are in the area.
from Harvey, Louisiana
Submitted on 29-06-2016
Great experience I would stay here again. The breakfast was good. The service was great. They was able to give us a good room at the last minute. The location was near a lot of restaurants and the mall is close by along with other shopping outlets.
from Meridian, United States
Submitted on 01-07-2016
Had a good stay. I rate this hotel as high. The food was fresh and delicious. The staff was courteous. It was not too noisy. I had first-hand good experiences with making new friends with other travelers.
from Manchester, Tennessee
Submitted on 03-07-2016
We stayed here for just 1 night, and it is an older hotel with wooden floors on the second floor. Not a fan of those. And it just appeared to be a little dated. Could use a little updating. The young lady who was at the receptionist desk when we arrived was awesome. She was very nice and helped us with the TV remote that didn't work. She had a great attitude! Her name may have been Ashley Magee??? Not sure, but she was one of the nicer ones I have run across since we have been traveling. The h... Read more
Submitted on 07-07-2016
Except for a couple of problems that were resolved, everything was good. I was there three nights. When compared to other chains of hotels, the breakfast could have been better, but overall the stay was good. The layout of the room is excellent, that is why I stay there.
from Lafayette, United States
Submitted on 07-07-2016
We had an absolutely wonderful experience at this lovely hotel. The staff were very friendly and courteous. The guest room suite was clean, roomy and comfortable. The bed was very comfortable too. It's located in a great area with easy access to lots of food, shopping and attractions. It's truly a home away from home. YOU WILL LOVE IT!
from North Augusta, South Carolina, United States
Submitted on 10-07-2016
This place was great and the young man working the desk was awesome. He was extremely accommodating and went out of his way to make all the guest were being taken care of. The rooms were spacious and comfortable. I would definitely recommend this hotel and would stay here again.
from Montgomery, Alabama
Submitted on 11-07-2016
Lobby full of supplies and boxes. Furniture in room was appalling. Breakfast was a mess. Eggs overcooked. Bacon almost raw. Juice and milk nowhere to be found. No forks and knives. Only one waffle maker for a large crowd.
from Spofford, New Hampshire
Submitted on 12-07-2016
Based on one night's stay, 07/08/2016. First visit, very pleased with pleasant staff and location near many shops and restaurants. Room itself needed far better cleaning, but I realize it's hard to catch everything. Glasses and faucet knobs were sticky and food covered, for example. Pool gets noisy and I had to go back and get a quieter location. Breakfast buffet was outstanding, with excellent variety and presentation. Business center and laundry were clean (cleaner than my room!) and app... Read more
from Orange Beach, Alabama
Submitted on 13-07-2016
We sta at homewood Suites- a lot! First time at this property. Toilet had a scum line when we checked in. A/C was either full cold or full hot - no adjustment. Kitchen floor was sticky. Management told me toilet was hard water stains - not true. Said sticky floor was from cleaner used. Offered to deduct $10 from room - this for a Hilton Honors Gold member.
from MS
Submitted on 17-07-2016
This is the second time we've stayed at this location. The check in was easy, Shenetia was slammed with phones ringing and a line of guests but managed to get it all done. The room furniture had seen better days, a lot of wear and tear, scratches and stains on the ottoman and chair. The coffee table was held together by an unpainted wood brace. Bathroom was clean and beds were comfortable. The guy who worked the evening reception and breakfast was nice and professional. He deserves a raise... Read more
from Louisville, United States
Submitted on 25-07-2016
Kitchen Sink was leaking and they did not fixed it until we arrive back for the night. It was almost midnight before it was fixed. The leaking sink was a known fact before our arrival. Never could get coffee at night it was always cold. In the morning I like to have two cups in the morning, the coffee was always out, as soon as he put one container out is was quickly empty. The rest of the items were not in better shape. The only hot food was the waffles, if you did not mind standing ... Read more
Submitted on 26-07-2016
Easy check-in and out. Reasonable price & clean. Employees friendly, always smiling and courteous. The managers evening cocktail hour was a welcome surprise. BUT, why do hotel desk clerks insist on putting families with small children on the top floors? All night long the kids are running and jumping off of the beds, chairs, sofas, end tables and coffee tables! Maybe exaggerated a bit of what they were jumping off of! But you don't pay good money to have your sleep interrupted. It's too bad pare... Read more
from Hollywood, Florida
Submitted on 28-07-2016
Nice clean environment . We had a great time. Suites were very nice. Great location, near many places to eat, shop or just visit. This was our first time in this area, I would highly recommend Homewood. I felt like I was home
from Atlanta, United States
Submitted on 31-07-2016
This is my second time staying here. It is always clean and the staff is pleasant. The complimentary breakfast is great. The room was clean and smelled pleasant. They also do a social hour where they serve food and beer/wine.
from Carthage, Missouri
Submitted on 31-07-2016
The site was clean and well maintained. The staff was friendly and helpful. Although the food was adequate, the room was spacious and clean. The bed was comfortable and the bedding was fresh. It was a comfortable stay.
from Harrison, TN
Submitted on 02-08-2016
No towels available for three nights we were there. We had to go to front desk each night to get towels to shower after a long day of meetings. No breakfast at 8:15am when breakfast was supposed to end at 10:00am. No one at front desk to communicate complaints.
from Montgomery, Alabama
Submitted on 03-08-2016
We stayed there for several days and overall was very pleasant. The hotel could use a little freshening up but it was in good shape. A nice breakfast selection; kids had waffles every morning. If you had a nice lunch there was no need to go out for supper; the evening snack (M-Th only) was plenty. The staff was very helpful with every concern I had! Would stay there again! FYI - the top rated hotels are at the next exit north (5 mi away) so would depend on where in the area you were going.
from Oxford, United States
Submitted on 07-08-2016
This is a very good place to stay for a family with children. The afternoon and morning food provided at no additional cost was excellent and the pool was great for children. Rooms were clean with plenty of space. Hotel staff is very friendly and cooperative.
Submitted on 08-08-2016
We had 2 suites for our family of 8. A two king suite and a 2 double suite. Our family group of 8 included 2 grandparents, our 2 grown daughters, and our 4 grandchildren (14, 12, 10, 7). The rooms were immaculate, the swimming pool was great for the kiddos, and a buffet breakfast was provided that was more than a simple continental breakfast. The hotel was in a nice part of town only a couple of blocks off of the interstate. We would stay there again.
from Mansfield, Texas
Submitted on 08-08-2016
The person that checked us out asked how was the stay. I told her the pull out sofa was leaning and we had to prop it up. Her response was, "Well besides that". Basically just had an attitude like what do you expect. The person handling the breakfast was not happy. She made it clear that she was the only one working many times. My family has stayed here at least twice a year for the past 4 years and it seems as though the owners are not investing money in the property or their employees. It's go... Read more
from Addison, United States
Submitted on 08-08-2016
Staff was super friendly. Hallways were noisy due to family reunion??? But they did calm down around 10ish... Room needed some work, walls were dirty and scuffed. Bathrooms were clean enough I guess. Ceiling fan in one of the rooms looks like it was bought from a 2nd hand store and installed long ago and wobbled like crazy. furniture was uncomfortable in the living area and were showing signs of wear. beds were good enough. breakfast the next morning was horrible. The staff was short staffed ... Read more
from Starkville, Mississippi
Submitted on 12-08-2016
Worth staying here. Great check-in and out. Room needed a little closer cleaning but it was not overwhelming. The complimentary evening meal and breakfast appeared tasty, we just had other plans. Quiet and relaxed stay.
from Amarillo, Texas
Submitted on 14-08-2016
I would love to have my money back on this one. My family of five and I always stay at Homewood Suites because they are almost always spacious and clean. I booked our 1 bedroom suite with two queen beds...but the beds are actually full size. We were cramped and did not get a good nights sleep. My son slept on the pull out sofa which was extremely uncomfortable and felt as though the springs were poking through the mattress into his back. The padded comforter on my bed was blood stained and I p... Read more
from Gold Coast, Australia
Submitted on 14-08-2016
We booked this hotel with trepidation. The bad reviews worried us, but we thought we would take a chance as it was just for two nights. The receptionist by the name of Ashley was just lovely and made us feel welcome. Our one bedroom suite was small but very clean not worn out. Everything worked which is a bonus. The only thing was the kitchen had no utensils which meant we had to raid the kitchen downstairs. Breakfast was the usual you het at this group, nothing extra. The gym was up to standa... Read more
from Helensvale, Australia
Submitted on 15-08-2016
There have been some bad reviews on this place so we were a little nervous but hey no need to be. Checked in by Ashley, what a star she is! Booked a one bedroom King Size suite, a little small but fine. However, no dinner plates, cutlery or can opener in our room. Reception fixed these issues for us but these should not happen. Apart from these issues everything went smoothly. I believe a refresh is planned next year for this hotel which would be good. This hotel need to concentrate on ... Read more
from Clinton, Mississippi
Submitted on 16-08-2016
Homewood Suites is the best by far. From the cleanliness to the friendliness of staff to the food and the food staff. Everything and everyone is awesome. I shall return here soon. It was like a mini apartment. Very spacious.
from Compton
Submitted on 17-08-2016
I had an excellent time here, the hospitality was great! Front desk associate shakita was awesome, she went and more to make me and my family feel like home. Shakita was very knowlegeable,about the area, where to shop and eat at. She is a 5 * star employee. Thank you shakita. For informing my family about the area. Homewood suites is a home from home.
from Johnson City
Submitted on 22-08-2016
Suite was acceptable, though I was put in a room that had a locked door labeled "The furnace room". That locked room made a loud air noise the majority of my stay. The light in my bathroom and one of the 2 vanity lights were burned out. After reporting it 3 times, someone came to change them out for me. The complimentary breakfast and evening social food was absolutely awful. I have never had an experience like that with any Hilton property, much less a Homewood Suites. I think this is a o... Read more
from Ridgeland, United States
Submitted on 23-08-2016
Pet Friendly Suites available so bring your fur babies. The staff here welcomes you as family. We were out of our home for 30 days and from the moment we arrived we knew we would survive the misplacement. We have to elder pets who came with us. One of these fur babies went on to his heavenly home during our stay. The staff cried with us during our time of loss and grieved with us. The staff and management at this location are absolutely wonderful. Make sure you stay here if ever in this area.
from Greenville, Mississippi, United States
Submitted on 02-09-2016
Great place for a short get away. If staying Monday through Thursday you can get breakfast and dinner without leaving the hotel. The best part of it all there is not extra cost. Staff are very friendly.
from Birmingham, Alabama
Submitted on 04-09-2016
If you're in Jackson on business or here for an extended stay these suites are very inviting and comfortable. Amenities are comparable to other similar stays in the area. The cleanliness exceeds most of the local stays in the area. Location is convenient but tucked away off of the main road. I will definitely be staying here on my next assignment to Jackson.
from Bossier City, United States
Submitted on 07-09-2016
I have stayed several times at this location for business and have not yet been disappointed with the Homewood brand expectations. I only stayed one night this trip, but the service was just as good as the other times i've stayed at this hotel. The evening hostess was so pleasant and went out of her way to make sure my group had everything we needed.
from Greenville, Mississippi
Submitted on 20-09-2016
My family and I enjoyed our stay, especially our son!!!! This will be our spot from now on. Great service. Front desk receptionist, just wonderful!! House cleaning crew, great job, very clean rooms. Hope to see you all again soon.
from Chicago, Illinois
Submitted on 24-09-2016
I hate to say this as I've stayed in this motel many times. I appreciate the hard wit the staff is doing BUT, on my last night I found a Roach in the hallway. Boy was I disappointed! I verify that this photo was indeed taken on the third floor of this hotel.
from Brookhaven, Mississippi
Submitted on 27-09-2016
I truly enjoyed a relaxing weekend at this hotel. The staff was great. They handled all my needs with a smile. I will definitely be returning SOON. This hotel would satisfy leisure or business travel!
Submitted on 27-09-2016
horrible stay somewhere else. not worth the money. hotel is not kept up. toilet not working rooms are run down but the staff was very nice both at check in and check out. we stayed for the location. pictures on web site look brand new hotel is not in the best of shape
from Fort Worth, Texas
Submitted on 01-10-2016
Very clean, centrally located, two bedroom, two bath suite was perfect for a family of 4. Located very near the freeway for easy access. Many family oriented restaurants close by as well. The staff was professional yet friendly. We spent three nights/four days here, and our rooms/bathrooms were always clean when we returned from a days outing.
from Jackson, United States
Submitted on 03-10-2016
My experience at this hotel was wonderful.. I enjoyed every bit of my stay. The staff was friendly and helpful and met all of our needs. My favorite part was breakfast. The rooms were very comfortable, felt like home.
from Birmingham, Alabama
Submitted on 05-10-2016
Hotel, was ok. Could use some new carpet on stairs and hallway. Also some upgrades in hotel rooms furniture was a little worn. The meeting space is also very strange room is long but not very wide. The front desk is not staff very well, had to search from staff a few times.
from Mandeville, Louisiana
Submitted on 15-10-2016
We stayed here to attend the canton festival upon arriving we noticed the trash cans outside were overflowing and the tops were full of cigarettes. Upon entering the woman's bathroom in the lobby the same thing overflowing trash cans also overflowing in the stalls. No paper towels either. This property needs some attention. The mattress was very uncomfortable. Not up to the Hilton standards but I'm sure with some attention to these things it could be corrected. During the night was awoken with t... Read more
from Bonita Springs, Florida
Submitted on 16-10-2016
After staying in Joplin, MO, we booked the next Homewood Suited on our way home, which happened to be this one in Jackson Ridgeland. Totally different than our previous experience in Joplin. This is place looks old and tired. The food was not that good. Breakfast for us consisted on burnt toast, with peanut butter and strawberry jelly. There was some concoction of scrambled eggs with mushrooms and cheese. Really? Ugh! It was noisy, even though we had asked for a quite room. We were given ... Read more
from Fayetteville, United States
Submitted on 17-10-2016
I stayed at this hotel while on a business trip to the area. I was impressed by the cleanliness of the common areas and the suite. The complimentary breakfast had a nice variety and the dinner social was unexpected. I will definitely recommend Homewood Suites to my friends and family.
from Los Angeles, California
Submitted on 10-11-2016
Quiet,clean,reasonable priced, great location (movies,shopping Resturant's)great complimentary breakfast and evening finger food. Great stay. Living room and kitchen could have been bigger. The staff was helpful and always ready to assist. I will stay again
from Houston, Texas
Submitted on 20-11-2016
The suites are prefect for traveling with children. There are one & two bedroom suites with a nice living are with a fold out couch. The kitchenette is well stocked with a refrigerator, dishwasher, cook top & microwave. The bathrooms are large and spacious. The beds & pillows are comfortable. There is a daily breakfast with hot & cold options. Monday through Thursday there are free happy hours with food. There is an outdoor pool that would be great in the summer. The staff is friendly & helpful.... Read more
from Miami, Florida
Submitted on 23-11-2016
I love this Hotel front desk manager Ashley is wonderful Plus they have a very good break from cleaning rooms and an affordable rate I will definitely recommend this hotel to others and I will definitely staying at this hotel again
from Alexandria, Virginia
Submitted on 27-11-2016
Check-in was ok. The beds are terribly small in the double room. There was hardly any front desk staff at the desk when needed. Not to mention calling the front desk was an EPIC FAIL as well. The overall breakfast experience was very disheartening! The lady that works in the kitchen will turn the lights off and start slamming dishes at 8:59 am which is very unprofessional in our opinion. We requested towels from the front desk for our room and we were given fitness room towels to use because we ... Read more