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Embassy Suites by Hilton Jackson - North Ridgeland

Hattiesburg/Laurel, MS, US (PIB)

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Based on 602 reviews
Room & Rates

1 KING BED CUSTOM NONSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING 1 BDRM STE NONSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING PURE ALLERGY NOSM

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING PREMIUM STE NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1KG PREMIUM STE ACC TUB NS

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 KNG PREM SUITE CUSTOM NS

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 KG STE ACC TUB NO SMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2QN NONSUITE PREM NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2 QUEENS PURE ALLERGY NOSM

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 QUEEN PREMIUM STE NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2QN PREM STE HEAR ACC NS

VISUAL FIREALARM/DOOR/PHONE ALERT-2 RM SUITE, INCL WIFI-REFRSH CTR ACCESS-BRKFST-EVE RECEPT
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2QN STE ACC 3X3SHW NO SMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2QN STE HEAR ACC NO SMOK

VISUAL FIREALARM/DOOR/PHONE ALERT, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2 QUEEN 1 BDRM STE NONSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 QUEENS NONSUITE NOSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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Embassy Suites by Hilton Jackson - North Ridgeland
200 Township Place, Ridgeland, MS US 39157

In the morning, enjoy a complimentary cooked-to-order breakfast. After finishing your day, unwind in our state-of-the-art Precor® fitness center and then head to the lobby for friendly conversation at our nightly Manager's Reception. You can also stop by Flying Spoons, a new hip-casual concept featuring handcrafted sandwiches, fresh salads and tempting desserts. Flying Spoons will also feature a full line of coffees, teas and espressos.The Embassy Suites Jackson - North/Ridgeland hotel is a short drive away from:* Entergy* Ergon* IBM* Nissan* Tyson Foods* Cellular South* Johnson Controls* Sanderson Farms* Levi Strauss* Raytheon* Merrill Lynch* Mississippi Farm Bureau* St. Dominic's Medical Center* University of Mississippi Medical Center* Millsaps College* LC Industries* Southern Farm BureauEmbassy Suites Jackson - North/Ridgeland Hotel Features Include:* Four meeting rooms with over 5,000 square feet of meeting and banquet space* 145 upscale two-room suites* Prime North Jackson/Ridgeland location off of I-55 and I-220 and centrally located to business and attractions of Ridgeland, Madison, Canton and Jackson, Mississippi* Indoor pool, whirlpool and Precor® Fitness Equipment* BusinessLink? Business Center with office tools, computer stations and PrinterOn® capabilities

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 602 reviews
from Moreno Valley, California
Submitted on 24-05-2016
I stayed at the North/Ridgeland, MS Embassy Suites for my Grandson's High School Graduation 18-21 May. The staff was great! When we were checking out I went downstairs to get a luggage cart but they were all in use, A nice lady named Alice asked what my room number was and said she would bring me a cart when one became available, a few minutes later there was a knock at the door and there was Alice with the cart, NICE!. We left the room late on the day of the graduation and later I had to c... Read more
from Jackson, TN, United States
Submitted on 24-05-2016
My overall experience was the worst of any of the hiltons that I have recently stayed at. The staff at the hotel was extremely rude and not helpful at all. I felt that I was an inconvenience to the staff especially the staff in the breakfast area.
from Medina, United States
Submitted on 24-05-2016
The hotel was so very nice!!! I could go on and on about how nice the hotel was. However, the breakfast staff was so very rude! The person making omelets didn't say your welcome after I said thank you. The two ladies cleaning the tables tried to rush me and my co-workers from eating when we had 20 minutes left until breakfast was "closed". As nice as the hotel is, the staff was that rude except for the two ladies that checked me in and out of the hotel.
from Moseley
Submitted on 25-05-2016
Overall, exceptional. Best in Jackson, MS. The front desk staff are excellent. They are each different but always treat the customer special. I was recognized and greeted as a Hilton honors member. The entire experience was simple wonderful.
from
Submitted on 25-05-2016
Nice and clean...evening reception is fun and great breakfast. We spent our wedding night there and have gone back each year to celebrate. It's great that we can use our Hilton Honors points to book the room.
from memphis, United States
Submitted on 31-05-2016
The staff was great! The hotel is so beautiful! We loved the breakfast! They were fast and efficient and the rooms were gorgeous! If you need to stay somewhere in Jackson, pick the Embassy Suites Ridgeland
from Murfreesboro, Tennessee
Submitted on 02-06-2016
Great hotel to stay in. The workers are fabulous. Everyone talks to you. Make sure you had a need everything that you want. The rooms are really nice and spacious. The bar is the place to be at. Overall just great
from Harrison, Arkansas
Submitted on 03-06-2016
Needed a good stopping point on the way to Pensacola Beach and wanted to be in the Jackson Area. Booked 3 rooms and all of us were impressed. The room layout is a little different from other Embassy Suites but the pictures are accurate. We were warmly welcomed and the service was fantastic! The reception in the evenings is a real bonus and a nice touch. We also took advantage of the breakfast and the selection was really good. Rooms are nice, décor is modern - really what I've come to exp... Read more
from Madison, MS, United States
Submitted on 03-06-2016
We informed someone that the air in our room was not working properly. They told us they would look at it. We went out for dinner. When we came in, it was obvious that it was not fixed. It got so warm during the night that our 27 year old son went and sat on a sofa in the lobby during the night. Room 420.
from New Orleans, United States
Submitted on 06-06-2016
The hotel was clean and the staff super friendly! Very elegant lobby. The room decor was modern. My only issue was that my room was a little warm for my taste, which could have just been a mechanical issue. I would definitely stay again!
from Tallahassee, Florida
Submitted on 18-06-2016
What a great hotel. On this particular weekend they had some staff problem with breakfast,...but great place and location was great. I am sure I will return and give them another chance. Was a little concerned with staff at breakfasts.
from Prattville, Alabama
Submitted on 18-06-2016
This hotel is in a great location to Jackson, Mississippi. The staff is friendly and the hotel is clean. Great restuarants and shopping within walking distance. Also, the Renassiance mall is within 3 minutes.
from Elaine, Arkansas
Submitted on 19-06-2016
Rooms very clean, nice beautiful furnishings,hardwood floors, tile bathroom floors, bathroom area very spacious, conviently enter from bedroom or living area. Beds very comfy and nice bed linens. A floor fan in room a must for me to sleep ....Great shopping are. Breakfast omelet was the best... Very clean and the staff very accommodating...
from Memphis, Tennessee
Submitted on 19-06-2016
Located just off US-55 just north of Jackson, MS, this hotel provides a comfortable base for dining, shopping and sight-seeing in and around the capitol of Mississippi. The hotel excels in providing service with a positive, friendly "let us serve you; it is our pleasure" attitude - rarely found today outside of the Ritz-Carltons. The welcome reception is quite nice at the end of the day, but the breakfast is outstanding in offerings and service! Other amenities add to the quality of stay at th... Read more
from Memphis, Tennessee
Submitted on 21-06-2016
This hotel needs to be inspected on a regular basis. Franchisee should be encouraged to improve facility. The room did not have AC working correctly, tv in bedroom was not working, hall & elevators were hot.
from Tylertown, Mississippi
Submitted on 22-06-2016
Room was typical embassy suites For a newer hotel, the sheets had holes. Room was fairly quiet, bed was comfortable. The location is great. The area was quiet. The air conditioner was a bit noisy, but not as back as Springhills!
from Ridgeland, Mississippi
Submitted on 26-06-2016
I tried to overlook the fact that the hotel was hot!! I had a fan in my room upon arrival so they knew that the rooms are normally hot. They social hour was good and the front desk staff was very friendly. The problem came in when my son left his charger we called back and was informed that his green charger was in the room and would be brought to the front desk. When my son arrived back at the hotel the charger was gone. The house keeper told my son that she indeed brought the charger to the f... Read more
from Vienna, Austria
Submitted on 27-06-2016
It is a very nice hotel in a very nice part of Mississippi. The hotel has great breakfast (and I mean: really great) and offers a quite nice evening reception that is also included in the room price (which is not cheap). The only issues I had so far are that the pool doesn't open as announced at 6 in the morning but an hour later (no big issue if it would be noted like that - I planned my morning for visiting the pool at 6 and was thus a bit disappointed...). In one room (502) there was quite a... Read more
from Starkville, Mississippi
Submitted on 29-06-2016
This place is a dump. We had people spending the night that had to changes rooms 2-3 times to get air conditioning. one elevator was out. They have so much renovations going on they ought to shut down until hotel is renewed.
from hernando, United States
Submitted on 04-07-2016
Great hotel. The a/c was not working in all the rooms. Mine was fine. Just had some work parnters that had to move rooms several times. A group of teens on a trip were noisy in the hallway. Make sure ballteam is not staying on your floor.
from Dallas, Texas
Submitted on 05-07-2016
Excellent stay ! Great breakfast, delicious evening reception. Come prepared to be treated with friendly staff that go out of their way to make you feel at home. It may not be home, but if this was home I would not have a reason to leave.
from Grenada, Mississippi
Submitted on 05-07-2016
This is a great hotel. We stay here every year for basketball camp. The staff is always so ready to help and they do all they can to make 25+ girls comfortable. They have an awesome breakfast bar and an equally great snack area after 5.
from Huntsville, Alabama
Submitted on 07-07-2016
Very comfortable hotel with great amenities and a modern aesthetic. Location is very nice, across from a contemporary outdoor shopping area and close to the Natchez Trace. A great part of Jackson and well worth the drive north if downtown.
from Greenville, Mississippi
Submitted on 08-07-2016
When planning a vacation to this area it is always done according to the availability at this hotel. Clark, the evening reception host, is also. My 3 year old looks forward to coming down to talk and play with him. BREAKFAST is the best I have besides home cooking. Keep up the good work. And if I decided to move to this area I'm looking forward to joining this staff team.
from
Submitted on 10-07-2016
Great location near Renaissance shopping center. Rooms are like most Embassy Suites - 2 room with a separate bedroom/living room. Every room I've had there has a stand up shower, no bathtub. Service is always good and breakfast is cooked to order and done so very efficiently. Rooms tend to book up early, especially for Monday - Wednesday so plan ahead.
from Waveland, Mississippi
Submitted on 10-07-2016
We arrived around 9 PM for an overnight stay as part of a longer trip. The area around the hotel is very nice, but it was a little disappointing to see that there wasn't much around in terms of restaurants. I know we were there late, and that has an affect. We ended up ordering from Dominos, which came from nearby Madison. The hotel does offer room service until 10 PM, but it seemed expensive. Rooms are a nice size, all suites. A couple corners of our room had small cobwebs though. It seems the... Read more
from Las vegas
Submitted on 11-07-2016
Location good staff seems ok, neighborhood is very good lots of eateries available just off freeway. The bad .. Remodeling, kitchen lobby and other places plus one elevator broke. Come back later when everything is fixed maybe
from Little Rock, Arkansas
Submitted on 13-07-2016
The location is great and the hotel will be nice when they finish the construction. I had two premier level suites booked and found that they had split us up on two different floors and different ends of the hotel. Apparently you have to pick your room to keep this from happening now on the app or website. The first room was nice. The second room we couldn't get the door open. We told the front desk and they brought up a service tech who struggled also. Once they finally got the door unstu... Read more
from st louis, United States
Submitted on 14-07-2016
Pleasant desk clerk and expedited check in process. We got to the room and noticed the inside of the door handle was quite loose and did not seem secure. We called for maintenance and he said he could not fix it without replacement at high cost. Very comfortable bedding. Hotel was full for family reunions which stressed all the services. One evening, we got the last parking spot in the lot. Lots of small issues with this hotel. Hot water came out of hot and cold taps at one point in our three n... Read more
from Baton Rouge, United States
Submitted on 15-07-2016
The Staff were pleasant and very helpful. They always had a warm greeting and were eager. Very comfortable and a great value. There was lots of excellent shopping and great restaurants in the area. So close you could walk to them all. I would stay at this hotel again.
from
Submitted on 20-07-2016
Great Location off I- 55 in Jackson MS. However, it was a very hot evening and the air conditioning in my room was not working properly. The property was booked tight, therefore a fan was brought to the room. I appreciated the fact that I did not need to repeat my story the next morning, that management was ready to make my stay right. The carpeting needed cleaning in the hallways.
from Sarah, Mississippi
Submitted on 25-07-2016
Excellent everything! You won't be disappointed!! Every staff person that I came into contact with was nice and helpful. Rooms are fantastic and very clean. Premium room is the way to go! Inside pool is nice. Great area.
from Ridgeland, Mississippi
Submitted on 26-07-2016
I really enjoyed my stay. I was satisfied with the customer service treatment I received. The room was clean, and the bed was so comfortable. The pool was a convenient being indoors. ***** I was well pleased *****
from Hattiesburg, Mississippi
Submitted on 26-07-2016
Ome type of work was being done in the hotel well after 9pm and early morning. No do not disturb sign even after asking for one twice, eventually found a housekeeper and got one. Room wasn't as clean as usual, we had to wipe the desk and counters.
from benton, United States
Submitted on 25-07-2016
Beautiful hotel design and amenities with a very friendly staff.... unfortunately probably has the maintenance budget of a McDonalds. Carpets filthy in need of replacement. Doors sticky and in need of repair. Shower door couldn't close. Sinks stained
from
Submitted on 26-07-2016
Enjoy staying here. Very nice and new. They have a nightly "free" drink and finger food set up for their guests. Pool is nice. Suites are great for families. The complimentary breakfast is not your typical meal. It is very good with lots of options.
from Dallas, Texas
Submitted on 26-07-2016
Hotel was nice and clean. Breakfast was fantastic - lots of options and made to order omelets. The A/C in the room was poor. There was a fan in the room which should have triggered me to know that it was a weak A/C. When I advised the front desk when leaving that the A/C wasn't working properly they just said thanks for update. I would have appreciated some consideration or maybe 10% credit, free water bottle - anything but got nothing. Everyone who worked there was very friendly. We were... Read more
from Houston, United States
Submitted on 28-07-2016
Enjoyable and service driven experience. Traveling on business is never fun, but the Embassy Suites in Ridgeland, MS made our stay pleasant w/ their relaxing and welcoming happy hour and friendly service.
from Jackson, Mississippi
Submitted on 29-07-2016
Great breakfast. Friendly staff. Rooms were very clean and quiet. Booked the hotel for business but would stay again with the family. The hotel is within walking distance of many shops an restaurants.
from London, United Kingdom
Submitted on 30-07-2016
The location is great. The breakfasts were great. The bar area, including the happy hour are great. The rooms and other facilities are great. Housekeeping is just terrible. This is our second stay here in 7 months and it's as bad as it was back then. Our room was not made up on two occasions (of a five night stay), twice no towels were left, bed linen wasn't changed as promised after 3 nights. We received a basket of candy as an apology (we don't eat candy, as it happens). Really disappointi... Read more
from Atlanta, Georgia
Submitted on 31-07-2016
Hotel is beautiful and roons gorgeous. There is an issue with loose water pipe that causes random rattling that is extremely loud. Was woken up at 5 am by the noise one morning and was told it happened once every 2-3 weeks. Annoying but hotel manager did right by me.
from Fort Worth, Texas
Submitted on 01-08-2016
Great customer service at the front desk! Ms Leslie is always Awesome! She remembered my family from a previous stay and she is so nice. The rooms were very clean and breakfast is always great!!!! We love the Embassy!
from
Submitted on 04-08-2016
Should've checked the review board prior to booking because there's seems to be a history of poor climate within the guestrooms, but just today I inquired and the host said there's no issue with the AC. Been here 3 nights and the rooms are uncomfortably warm even when the thermostat is set below 70. Coming in from 90+ weather, the only way to cool off in these rooms is to take a cold shower.
from Jackson, Mississippi
Submitted on 04-08-2016
This hotel room was beyond awesome and the staff was also very nice this is a must Stacy the indoor pool and jacuzzi was super nice and the surrounding restaurants make it all the better the room is separate from the living area and it comes with bottled water already waiting for you and I was able to get a pack and play crib in the room for my son!!!
from Jackson
Submitted on 12-08-2016
The hotel was great. The restaurant dinner hostess was fabulous and very helpful. The grilled salmon dinner was delicious. The breakfast was off the chain. I had the omelet and it was delicious. This is my second stay and it won't be my last stay.
from Acworth ga
Submitted on 12-08-2016
Rooms were good overall. I did find the bed pillows were too large and it was hard to get comfortable. Also the evening reception as not a big thing. Not much food. Breakfast was good though! I would stay again!
from
Submitted on 01-09-2016
If you're looking for a home away from home while on business in the metro area then you owe it to yourself to try Embassy Suites. It's convenient, they provide excellent service and excellent coffee and complimentary breakfast with fried eggs and omelets made to order in minutes and a scrumptious breakfast buffet with hot waffles on demand as well.
from
Submitted on 02-09-2016
Stayed for one night while passing through. We make this drive regularly and have stayed in other area hotels, including one that is just feet from this hotel. We decided to splurge a little and try this one. It's not something we will be doing again. We stayed at the neighboring hotel just a few weeks ago for $50 less per night. While there is no lobby bar or made-to-order omelette at that hotel, I could have had a much better breakfast at a local restaurant and still spent less than we paid fo... Read more
from Dothan, Alabama
Submitted on 04-09-2016
Great stay and staff. Very attractive hotel in a great location. Covenient to shopping, restaurants and businesses. Great weekend rates and amenities. Ask for east facing windowed room. Afternoon sun can make room very hot
from Jackson
Submitted on 07-09-2016
The hotel is under renovation, which wasn't listed on the website. We paid for a premium suite, since we were there for my husbands birthday. The AC was out and the temperature did not get below 80 degrees. There were also no lights in the bathroom, so it was very dark and almost impossible to get ready.
from Indianapolis, Indiana
Submitted on 08-09-2016
I would highly recommend this hotel! The evening reception and complimentary breakfast far exceeded our expectations. I just wish we were staying longer but will definitely choose this hotel when visiting the Ridgeland area again.
from Birmingham, Alabama
Submitted on 10-09-2016
Nice and clean hotel. Friendly staff. Currently Under renovation : Missing carpet in halls. Bar host nice. Breakfast was good quality and many choices Rooms are quiet . Try revolution seafood if you are in ridgeland
from St. Louis, United States
Submitted on 11-09-2016
Excellent hotel. Friendly staff with quick check in and check out. The evening reception with food/drink was excellent. Great breakfast in the morning. Hotel was clean, comfortable and will stay here again.
from Huntsville, Alabama
Submitted on 12-09-2016
I returned home to Jackson with my wife of six months and was very pleased that we received first class service at Embassy Suites Jackson/Ridgeland. I was very proud that she and I received awesome customer service. Thanks Embassy Suites!!
from
Submitted on 19-09-2016
As a Hilton honors members, my husband and I were VERY disappointed with this hotel. We arrived at check In And waited an hour for a room. THEN had to change rooms because the AC was not working properly. The room we were moved to also had AC issues. We had to have Two fans in the room just to keep it somewhat comfortable. On top of that, the day before we checked in my husband called to see if there would be any construction going on and if so what. He was told the only thing going on was... Read more
from Green Bay, Wisconsin
Submitted on 20-09-2016
Great hotel in a very nice area. The rooms are always nice and clean and I love that it's just down from a mall with a nice walking trail. The new shops and restaurants that are going up around the hotel are also a welcome addition. I wish I would have time to venture more and check them all out. Will be sure to do that next time as I will gladly stay here again.
from Birmingham, Alabama
Submitted on 20-09-2016
This is a very nice, very clean hotel. Its in a great location with resturants and shopping near by. The staff was polite and helpful. The breakfast was great, especially considering that its included. We'll definitely stay here again.
from Meridian, Mississippi
Submitted on 20-09-2016
Best hotel stay i ever had. The staff was professional in dress and attitude. Friendly and welcoming. Hotel room had great decor, up to date, great layout, comfy bed. The omelets in the complimentary breakfast were mouth watering.
from jackson
Submitted on 21-09-2016
Checked into the hotel for a week. The AC was not cooling properly, but we were moved to another room promptly with NO drama. Some renovating was going on, but nothing that affected our stay. The premium suite was clean, spacious and comfy. The breakfast was awesome and the room service we had every night was tasty and ridiculously fast, and the price was less than leaving the hotel to go to a restaurant! This will be the ONLY hotel I will stay at when we're in the area! The Keurig coffeemaker w... Read more
from Ridgeland, Mississippi
Submitted on 24-09-2016
It was really nice and not expensive. Very clean. Staff was very helpful. Great atmosphere. The room has a refrigerator, coffee maker, microwave. The bed was very soft and comfortable. There is no tub only a shower.
from Greenville, United States
Submitted on 24-09-2016
Home away from home! Makes you feel like you in an apartment, or better yet a condo! The children loved it! Happy Hours! Breakfast! Living Room! 2 Televisions, one for me and one for the children. Indoor Pool!
from Carthage, Missouri
Submitted on 24-09-2016
Stopped for one night on our way to he beach. Enjoyed the reception -complimentary snacks and adult beverages. The staff members were all friendly from check in, to reception, to the wonderful breakfast the next morning. Well done!
from Westfield, New Jersey
Submitted on 27-09-2016
Consistently good clean and spacious suites. Breakfast adequate but nothing special. Service is good staff polite. Walk to office tower and shops in an upscale outdoor mall Right off 55 in the upscale area of Ridgeland about 10 miles north of the Jackson ms airport
from Gulf Shores, United States
Submitted on 01-10-2016
I have always stayed at the Embassy Suites from IL, Ga to Ms and this hotel has never failed me. The rooms are always clean, the staff great and the food breakfast and dinner is always on time. Would recommend to all. GREAT!
from Byra
Submitted on 03-10-2016
Great hotel near shopping. Roomy suites. Clean. Enough space to spread out. Indoor pool was great! Breakfast buffet had lots of options. Great value for the price paid. Would definitely stay at this hotel again.
from Milton, Florida
Submitted on 09-10-2016
Outstanding location. Excellent service. Friendly staff. Food very good. Terrific value. Bathrooms very clean. Quiet. So many perks. Will definitely stay there again. Complimentary breakfast includes chef making food to order.
from
Submitted on 09-10-2016
We always stay here for tennis tournaments, and it is a great location and extremely clean hotel. We didn't get to take advantage of the breakfasts because we left too early in the morning, but the evening reception is very nice.
from Rockford, Illinois
Submitted on 10-10-2016
I absolutely love staying here whenever I come to Jackson. You can't beat the friendly staff. The hot breakfast in the morning is the best and the kids always enjoy it. Looking forward to my next visit.
from Baton Rouge, Louisiana
Submitted on 12-10-2016
Renovations and poor housekeeping made this a terrible place to stay. Was told all inside renovations were complete. Air conditioning was terrible. Front desk staff generally uninformed. Breakfast was excellent!!
from Readyville, Tennessee
Submitted on 12-10-2016
Great room and staff. Location was very convenient for work and was close to many restaurants. The hotel restaurant was excellent. Salmon and shrimp dinner was excellent, especially for the price. Would stay again.
from
Submitted on 16-10-2016
our stay was very pleasant; the rooms are excellent and the staff very accommodating; we will certainly return; the breakfast was excellent and included made to order omelets which were delicious; we also enjoyed the indoor pool; the staff are very helpful and courteous; the beds were exceptionally comfortable and clean;
from Broomfield, Colorado
Submitted on 17-10-2016
We have stayed here every year we drive to Destin and it is such a treat. I look forward to this hotel and this area every year!!!!! Gorgeous indoor pool with hot tub, really nice rooms, fun managers reception in the evening, and great breakfast with eggs cooked to order and waffles fresh made and warm syrup and real butter!
from Alabama
Submitted on 18-10-2016
Beautiful Hotel - great experience. Wonderful complimentary breakfast. Told us we couldn't have outside food in lobby area, but other group had pizza boxes at their table. No good area for a group to sit together and eat and restaurant was closed on weekend.
from Sherwood, Arkansas
Submitted on 19-10-2016
Always good hotel. 3rd year we have stayed here for tennis tournament. We enjoy the managers reception and always order pizza from the grill for dinner to talk over our tennis matches. Cant wait to earn a trip next year
from Denham Springs, Louisiana
Submitted on 20-10-2016
I continue to be impressed by the Hilton and its family of hotels. This is the first time I've stayed at an Embassy Suites and was thoroughly impressed. The lady at the front desk was friendly and made me feel welcome. Very elegant looking place and excellent spacious rooms with a comfortable bed. There's a complimentary happy hour with alcoholic beverages and appetizers. Also a fantastic complimentary full breakfast with an omelet station is available for the guests. I highly recommend this h... Read more
from
Submitted on 26-10-2016
Excellent location, staff, and lodging. Would highly recommend. Breakfast was too die for and the evening open hosting was nice. Everything was top notch. Have nothing to even consider complaining about!
from New Orleans, United States
Submitted on 26-10-2016
The Embassy Suites north of Jackson, Mississippi was easily accessible to the main road, in a lovely location and setting. Rooms were clean and comfortable. I slept fafntastically. A few ammenity upgrades could be instaled to raise the standard from very good to outstanding!
from Augusta, Georgia
Submitted on 27-10-2016
The hotel is located in a dynamic location. Additionally, it has an ease of access. The front desk staff greeted me with a heart warming smile and great level of courtesy. I will definitely stay at this location again and I highly recommend it.
from Memphis, Tennessee
Submitted on 01-11-2016
I am a hotel snob and the hotel was very nice. My kids were safe and I felt good with them there. I enjoyed the stay and all the environment. I was there for a game and homecoming and the staff gave me and my kids the upmost respect and wonderful time. I was able to park close to my car and feel safe at all time. The food was clean. I wish they had more than one chef at the omelet station bc the line gets really long.
from Houston, United States
Submitted on 01-11-2016
Came to Jackson for my college Homecoming and every hilton in Jackson was booked. The Embassy Suites in Ridgeland wasnt far from the city or anything else. Literally 5-10 mins from any and everything you want to get to. The breakfast was really good! Omelets made to order and they were EVERYTHING! Check-in & out was a breeze. The staff from the front to the back of the house were extremely pleasant and kind. They made sure we were comfortable the entire time. Embassy Suites, Ridgeland is a hidde... Read more
from Atlanta, Georgia
Submitted on 04-11-2016
Really enjoyed the stay. Can't wait to return to this property. It was very clean. The staff was pleasant. My children and husband all loved the food at breakfast. I would recommend this property to other family members.
from hoover al
Submitted on 04-11-2016
Where to start. First I am a Hilton Honors member. I booked my hotel online, and have a credit card on file. When I got to the hotel, they asked for my credit card. I told them it's on file. They said that was just to hold it. Why couldn't they use the one on file?? Got to the room, the chair was so filthy, I wouldn't even sit in it. Went to church on Sunday, when I returned around noon, no room service. They said they had over 100 check outs, but what about my service. To make matters worse, ... Read more
from starkville
Submitted on 08-11-2016
It was nice enough, but not worth the money. The front desk reception was not very friendly. I am not sure what having a hilton honors card is supposed to get you, but I wasn't especially excited about two bottles of water in a paper bag. Also, I made the reservation about 2 weeks ahead of time and somehow got a room with the worst view ever (room # 218). The living room window overlooked the huge air conditioning unit and brick enclosure. Also, I don't think the room had ever been dusted, ... Read more
from Fairhope, Alabama
Submitted on 11-11-2016
Absolutely everything about this stay was exceptional. The room was very large, well appointed, quite and very comfortable. It was a very nice surprise to have room service available and the meal was truly great.
from Decatur, Georgia
Submitted on 15-11-2016
Fair for my usage. Not sure I would stay here again It was a business trip with friends. We enjoyed the breakfast. The area for the evening reception was very small. And the items at the reception was just OK
from
Submitted on 20-11-2016
Used to love this hotel. It was once the best around. However, it's REALLY going down and certainly can't be considered a premium brand hotel. The furniture in our room was all worn, there were horrible spots on the walls, and the pipes literally made us think that an airplane was passing over while getting a shower. We went to breakfast and couldn't find bowls, utensils and half of the containers on the buffet were empty. This place is in a serious need of some maintenance to the rooms and the ... Read more
from
Submitted on 21-11-2016
This property is fairly new & maintained. The staff was courteous from the front desk personnel to the facility personnel to the bar personnel. GPS directions were slightly off as I neared the property but I looked around & located the physical building. Not too far off I-55. Overall nice property & room.
from Hattiesburg, Mississippi
Submitted on 21-11-2016
I have been to this hotel many times. I always feel safe here. Rooms are clean and modern (refrig, microwave, coffee pot, wifi). They have upgraded the lobby since my last visit, very nice. Their hot breakfast is very good..omelettes prepared on the spot. Most of all, their staff is superb! Did I mention the free cocktail hour? Super! I look forward to my next visit.
from shreveport, la
Submitted on 22-11-2016
We were treated with the utmost care and enjoyed staying here. The breakfast was good as Embassy Suites always are. Staff was great and took care of every need. We would definatley stay here again. Location was great as many eateries are adjacent.
from Houston, Texas
Submitted on 26-11-2016
We enjoyed our stay at Embassy Suites. The staff is very helpful. The breakfast is outstanding with something for everyone. There is a nice pool which the kids loved. We had a 1 bedroom suite with 2 queen beds & a queen fold out sofa. We're a family of 5 so everyone had plenty of space. The suite had a microwave & small refrigerator which was great for warming up food for the kids. The beds are comfortable. The location is great as it's close to restaurants & shopping. We were stopping off here... Read more
from Palo Alto, California
Submitted on 27-11-2016
The room was serviced once during our 5 day stay. The floors were filthy and there was a layer of dust on everything when we got there; it never went away. We had to call and ask for towels whenever we needed them. The staff was courteous and responded with our request (but not quickly: 30 min + when asked for towels).
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