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Hilton Garden Inn Jackson Pearl

Jackson, MS, US (JAN)

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Based on 300 reviews
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Hilton Garden Inn Jackson Pearl
438 Riverwind Drive, Pearl, MS US 39208

We are conveniently located near:* Mississippi State Capital - 6.07 miles* State Fairgrounds - 5.8 miles* The Trade Center - 5.8 miles* Jackson Zoological Park - 11.9 miles* Bass Pro Shops - Outdoor Sports Shopping - 0.7 miles* Trustmark Park - Mississippi's Minor League Baseball Team The Mississippi Braves - 0.6 miles* Mississippi Agricultural & Forestry Museum - 7.7 miles* Millsap's College - 6.8 miles* Jackson State University - 7.3 miles* Belhaven College - 6.7 milesThe Hilton Garden Inn Jackson hotel in Pearl, Mississippi is located just minutes from many businesses including:* BlueCross/BlueShield of Mississippi - 4.8 miles* Caterpillar - 8.3 miles* St. Dominic Hospital - 7.9 miles* Baptist Medical Center - 8 miles* GE Company - 8.9 miles* Federal Express - 5.5 miles* Siemens - 5.3 miles* Sam's Club - 0.3 milesRestaurants nearby the Hilton Garden Inn Jackson Pearl, Mississippi hotel include:* Lone Star Steakhouse - Right next door* O'Charley's family restaurant - A 3 minute walk* The Steamhouse Grill - A local favorite - 8 miles* Frisco Deli - 0.6 miles* Cracker Barrel - 0.2 miles* Chars Steakhouse - 8.7 miles* Ryan's Restaurant - Right beside usThe Hilton Garden Inn Jackson Pearl, MS Hotel Features:* Complimentary 24-hour business center with remote printing* Complimentary on-site 24-hour fitness center* Complimentary airport shuttle from 5:00am to 10:45pm* Complimentary high-speed and wireless Internet service in all meeting rooms and all public areas* 24-hour guest laundry* Great American Grill® serving breakfast* 24-hour Pavilion Pantry® convenience mart* Two meeting rooms that can be combined to provide one large roomThe Hilton Garden Inn Jackson Pearl hotel in Pearl, Mississippi with 90 rooms features:* Garden Sleep System? self-adjustable beds in all King rooms* Pillow top mattresses in all Queen rooms* 32" HD flat screen TV's and complimentary HBO®* Complimentary high-speed and wireless Internet* Complimentary secure printing to the 24-hour business center* Oversized work desk, Herman Miller ergonomic chair, and desk level outlets* Two phones with data port and speakerphone capacity* Amenity center in each room with microwave, refrigerator, and coffee maker* Full sized iron and ironing board and hairdryer***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 300 reviews
from Atlanta, Georgia
Submitted on 04-05-2016
I must admit, amoung the many Hilton properties i've stayed, this property has to be at the top of the list! Great staff and facility. I highly recommend anyone in the area to choose this hotel to accomadate you and your family for a great hilton experience
from Watkinsville,georgia
Submitted on 05-05-2016
First, I am a seasoned traveler, a HH member, with Gold Status. My wife and I recently stayed at the Hilton Garden Inn in Pearl, Mississippi. What a restless sleep. Our room was in shouting distance from the expressway and he sounds of the interstate kept both of us up all night. When checking out, I did mention it to the clerk and she said, "yes" those rooms are loud, but after a few nights the people in those rooms were moved, therefore, leaving us with the noise. Plenty of other options aroun... Read more
from Nashville, Tennessee
Submitted on 11-05-2016
Very good stay. Hotel clean and comfortable. Staff not very friendly. Be warned, rooms that are even numbered are on the interstate side of the hotel and the hotel is very close to the interstate. These rooms are a bit noisier.
from Orlando
Submitted on 18-05-2016
Overall, not a bad place to stay in Pearl, MS. The hotel is within proximity to several restaurants (walking distance) and is just off a main highway. The front lobby was beautifully appointed (in typical HGI fashion) and always had water and coffee available, and the staff was professional and courteous at all times. However, my room was just okay and not awesome. Not bad enough for me to complain over or request a room change over, but it didn't quite feel like the kind of Hilton quality I've ... Read more
from Englewood, Florida
Submitted on 21-05-2016
Hotel is built right next to the freeway, way to close. I found a wad of hair between the sheets, the clock didn't work and the tv remote wasn't programmed. I would highly recommend that you not stay at this hotel, it's just awful.
from Charlotte, North Carolina
Submitted on 21-05-2016
This is a much older hotel and it shows. Staff had a "stay if you want to, but we don't really care" attitude. Very untypical of the south. First room provided was so close to the interstate I felt as though I could almost touch the 18-wheelers. I asked to be moved and was given a room on the opposite side of the hotel which allowed for sleeping peacefully. Way better places to stay in Jackson / Pearl.
from jackson, United States
Submitted on 26-05-2016
The hotel is well taken care of with a helpful friendly staff. The breakfast there was delicious and fresh, I had an omelet made to order. It was fantastic. The only real complaint is that I woke up to a back aches. I've slept on Hilton property many times before, with no issues, this was different. I think the type or quality of mattress was not up to the usual par I had come to expect from Hilton.
from Flowood, Mississippi
Submitted on 02-06-2016
When I arrived I waited for 10 min for someone to show up at the desk. When the young lady showed up she wasn't pleasing. The room was nice but upon checkout and receiving my bill I was falsely accused and charged of smoking in the room. I DO NOT!!!!!! smoke I am an athlete. The manager was very rude and act as if I were getting on her nerves. She then called the cops on me because I asked for information on who to call to receive my money back. It's been said that this is not the first time som... Read more
from Claremore, Oklahoma, United States
Submitted on 06-06-2016
Very nice clean and comfortable. The bed was very comfortable. We would definitely recommend this hotel. We didn't do breakfast, because we didn't want to pay $10 each. We are not big breakfast eaters,we just wanted coffee and a bagel
from Garland, Texas
Submitted on 12-06-2016
The hotel is usually good. Great beds. This time cigarette smoke in an adjacent room was bad. The in hotel food looked better but we still chose to eat out (breakfast and dinner) breakfast is way over priced. We just wanted quick get and go.
from Memphis, Tennessee
Submitted on 12-06-2016
My recent visit to the Hilton Garden Inn Jackson/Pearl, Mississippi was wonderful. My family spent the night in room 108. This is a double queen bed suite with a pull out bed and high ceilings. The beds were comfortable and the freeway noise, although slightly audible was easily drowned out by turnung the room ac fan to on. The staff was very freindly. The hotel was clean. The pool is an outdoor with an adjacent hot tub but it was no warmer than the pool. The next time I am travelling through Ja... Read more
from Broken Arrow, Oklahoma
Submitted on 14-06-2016
Ask for two towels, never received them! Will never travel through this area again, big mistake overall! Overall town was bad as well! Also only grab and go breakfast. At other hotels, same price with hot breakfast offered! Family did not feel safe in this area period!
from Daytona Beach
Submitted on 21-06-2016
When traveling I go out of my way to find and stay at Hilton Garden Inns because they are a full service hotel. This one does not fit that category. The room was clean, and comfortable, but that's it. The loudest hotel I've stayed due to location right on the highway. They provide ear plugs on your nightstand. It's just that loud. And while the staff that was there was friendly, the kitchen was closed, because bubba the cook didn't show for "the last couple of days". The lobby was dark and had a... Read more
from Fairview, United States
Submitted on 21-06-2016
Our mattress was the most uncomfortable thing I have slept on in years! Bright light on the hotel exterior shining into our room all night long since curtains did not close completely. And, the hotel is so close to the highway, there is barely a tree between the room and trucks zooming past at all hours.
from Youngsville, Louisiana
Submitted on 29-06-2016
This hotel is a Nice place with friendly staff. Great location, right off the interstate with lots of restaurants nearby Excellent breakfast. Made to order eggs Rooms were clean and A/C went to 61*. Nice and cold! Plan your next trip here
Submitted on 04-07-2016
Stopped here for an overnight stay during a family road trip. Nice lobby, courteous staff, large room. Little touches in the room were lacking...paper thin towels, bathroom wasn't super clean, carpet needed a shampoo, bed was ready for a replacement. Nonetheless, decent value for the money. Was surprised to find the breakfast cost $9.95 without coupons. Don't all hotels offer complementary breakfast these days? Isn't that table stakes in the industry?
from Kosciusko, Mississippi
Submitted on 08-07-2016
First time stay at this facility near Trustmark Park. The hotel backs up against busy Interstate 20 and all even numbered rooms have windows facing the highway. I requested an odd numbered room facing the front of the property and had no noise problems at all with the I-20 traffic. The staff was very courteous and efficient and the rooms were older but comfortable. Bedding was fine (not the best) and room was well furnished including a refrigerator, microwave, and coffeemaker. The biggest neg... Read more
from Fayetteville, Arkansas
Submitted on 10-07-2016
Mattress was comfortable room was clean staff was friendly used the online check in on the Hilton honors app it was excellent got to pick our rooms and Check in a day or two before arriving and we arrived pretty late so it was nice to have already checked in all we had to do was pick up our keys and go to bed!
Submitted on 11-07-2016
Staff was friendly. But isn't a Hilton Garden supposed to be better than a Hampton? This place just isn't very spiffy. Furniture is old. Mattress was terrible. Just not a nice place in comparison to other Hhonors hotels I visit and I'm a Diamond member. Also a spire member with IHG. I see a lot of hotels throughout the year. Two positives I was happy about here: A/C was surprisingly cool enough. Too many hotels are too cheap to let you have a cool room but this one was good in that regard and yo... Read more
from Nashville, Tennessee
Submitted on 12-07-2016
Very nice stay, great staff and good breakfast. Pool and patio area was very nice and clean. Wish they served lunch but close to several fast food and Jimmy Johns delivers! Internet kept fading out but overall, great stay.
from Jackson, Mississippi
Submitted on 14-07-2016
wonderful place to stay I really enjoyed myself at the Hilton in Pearl Mississippi the staff was amazing the rooms are very clean and the food was great also the management team was always concerned about their guests they were very professional and I will recommend anyone to stay at the Hilton in Pearl Mississippi
from New Orleans, Louisiana
Submitted on 15-07-2016
Loved everything about this place ... People food etc...... The staff was perfect and helped in every way that they could and I would defiantly stay again and again... They made sure you felt like you were home
from Elgin, Illinois
Submitted on 15-07-2016
We enjoyed our stay and property is very clean. Nice Breakfast. Staff is very friendly. Very clean fitness center. I definitely go again and stay. There is outdoor shopping mall and lots of restaurant
from New York City, New York
Submitted on 19-07-2016
Great service great people great food ... I wish I could live here these people are the best ... Would recommend everyone to come and stay and I would definitely stay again this was the best service I ever had
Submitted on 19-07-2016
Convenient location and in a safe location. Easy access to interstate. Good selection of Restaurants nearby. Always have Comfortable rooms. Rooms are very well kept and are always clean. Highly recommend for short or long stays.
from Miami
Submitted on 26-07-2016
Hotel is clean and comfortable although a bit aged already for a new hotel. Lots of great old southern charm from the staff-especially Kathleen who serves morning breakfast! And the gym is AWESOME for a Garden Inn. It is TWO hotel rooms full of cardio and free weights with a great stack machine! Excellent!
from Vicksburg, Mississippi
Submitted on 26-07-2016
Wonderful staff friendly and helpful. Great size room clean, neat, and organized. The location was prime. The breakfast the next morning was very enjoyable but another additional cost. The main issue was with the internet fee for connection is a problem to me I feel it should be complamenty to the guest.
from pearl, United States
Submitted on 25-07-2016
its was really a wonderful experience with my family. The service was good and the room were really clean. I suggest everyone to stay here if they were looking for any stay. my family like to stay here they enjoyed it.
from Leesburg, United States
Submitted on 25-07-2016
This hotel is in a great location with easy access to Interstate 20, great restaurants within walking distance, Bass Pro is up the street along with a minor league baseball team. About 10 minutes to downtown Jackson. The staff was very friendly and helpful. Great breakfast with made to order omelets. I'll be staying here again the next time I'm in town.
from Rowlett, United States
Submitted on 27-07-2016
Front desk lady offered to help carry up our bags after she went floor to floor looking for a cart but could not find one. The whole staff was very friendly and to top it off you get a nice comfy bed and a clean room :)
from Charlottesville, United States
Submitted on 31-07-2016
I wish Hilton would finally just eliminate the adjustable mattresses- the air bladder fails and then the bed crunches and you have to fight to roll up-hill! I tried two rooms and both had awful beds. I'm told that the smaller beds are better (not adjustable)
from Conway, Arkansas
Submitted on 01-08-2016
The Manager and staff at this location went above and beyond their duties to help my family out when the keys to our vehicle were lost at a location other than the hotel. The room and service was wonderful.
from Marshall, Texas
Submitted on 17-08-2016
This hotel was very clean and nice and a good quality for the money. The staff was super nice and helpful. The breakfast was very good. We stayed just one night on our way to Orange Beach, so the location was perfect! We would definitely recommend this hotel.
from Hockessin, Delaware
Submitted on 24-08-2016
I was not either surprised or disappointed. It has all the features and serviced that all the Hilton Gatden Inn promised. Attendants were extremely friendly and helpful. Was able to get two free water bottles as HH member. Beds were in good shape and very tidy. Coffee at the lobby is always good to take out in the morning.
from Chicago, Illinois
Submitted on 26-08-2016
The cleaning staff did a poor job and requests for services were repeatedly ignored. I will never stay here again. The door to the room didn't close. The bathroom door would not lock. The room keys did not work properly and we had to get them changed out at least 3 times during our visit.
from Pearl/Jackson, United States
Submitted on 27-08-2016
I had a great stay-arrived Monday earlier than check in and they accommodated me immediately! Walked to the movie theater, then the mall. The friendly staff greeted me with a smile every time I walked by the front desk . In the evening they put out delicious treats and there are hot and cold beverages available all day! Breakfast was fast or freshly made- your choice. Very nice all around.
from Jackson, Mississippi
Submitted on 01-09-2016
The hotel is ok, but shuttle driver is creepy. The outdoor pool is refreshing and the restaurants and movie theatre are conveniently located . The hotel is usually quiet and I get good rest while staying at this location
from Starkville, Mississippi
Submitted on 03-09-2016
The hotel is convenient to shopping, restaurants, the airport, and the junction of I-20 and I-55.Aside from some wear and tear, the property is in pretty good shape. The staff was excellent in serving me. However, it is very close to I-20 and the rooms on the side of the hotel near the interstate are unbearably noisy. Sleep in these rooms is a challenge/impossible. They actually offer guests earplugs at this hotel to remedy this situation. If you can't get a room on the side away from the inte... Read more
from Summit, United States
Submitted on 13-09-2016
The Hilton Garden Inn, located in Pearl, MS is a great hotel. The location is very close to restaurants and shops.The rooms are clean and sanitary. The amenities are very convenient. The staff is wonderful.
from Clearwater, Florida
Submitted on 18-09-2016
Friendly crew throughout the entire hotel from the maintenance staff, to the front desk, and Jennifer at the bar is always fun! Great location, close to the airport and lots of local activities including the Mississippi Braves, outlet mall, and Bass Pro Shop store.
from Pearl, Mississippi
Submitted on 02-10-2016
Hotel is a family run and operated facility. Will make you feel like family! I have stayed here since 2009 and would recommend it highly!! I would not stay anywhere else in the Jackson area if I have the choice.
from Pontotoc, Mississippi
Submitted on 03-10-2016
Excellent place to stay, very clean and friendly staff. Breakfast was excellent and great price. Walking distance to Basspro shop and Braves baseball park 10 minutes from downtown Jackson and Jackson Airport.
from Eufaula, Alabama
Submitted on 13-10-2016
I stayed at this hotel on business. The staff was very helpful and friendly. They did not have a free breakfast. However, they do serve breakfast. I ate at the hotel and order a burger at the bar. It was well worth the money. They offered WIFI and wire internet. Both were very strong. The rooms were spacious. The lighting could be improved. However, everything was very nice. I will be back in Pearl in November and plan on staying here again.
from Monroe, Louisiana
Submitted on 18-10-2016
Hotel staff was nicer than any I have seen. Rooms and facilities were clean at all times. No noise at night. Staff made us very comfortable while waiting on room to be cleaned. It was a full hotel and still ran smoothly!
Submitted on 18-10-2016
After checking into my room and turning on the television I found that the cable was out. After talking to the front desk I found out the cable would not be restored until the next day. So I spent my first full day at the hotel with no ability to enjoy watching TV and relaxing in my room. That became a big problem for my stay. After asking for a manager I was told I had to wait until Saturday morning to talk with a manager. The manager did give me $50 off the room. My issue with that is she neve... Read more
from Baton Rouge, Louisiana
Submitted on 19-10-2016
Great hotel price was little steep service could have been a little More friendly and acknowledge me as a honors member hotel was in a excellent location breakfast was marvelous and had great service I would recommend using it
from Belton, Texas
Submitted on 21-10-2016
Check in was easy, rooms were clean. The only issue I had was when I went into my room, the AC was set at 52 degrees when it was only 68 degrees outside. Other than that, it was a very enjoyable and quiet stay.
Submitted on 24-10-2016
I have never checked in prior to arrival!!! That's a feature that will lead me to look at Hilton for future bookings before I look anywhere else. Wow!!! I got to pick the room on the end and did not have to worry about noise on both sides of me like at other hotels. :)) Thanks for the options!!! Loved the staff too!!! S.U. vs J-State weekend is always a Rival/Family weekend of Fun. Hilton just put the icing on the cake for me, especially for the fact they are right next to the outlet!!!
from Marietta, GA, United States
Submitted on 28-10-2016
Second time in Jackson, MS at same facility. Great stay, as always. Would do it a third time! Just get the sleep number beds calibrated. Couldn't quite get the middle of the mattress to equal out. Other than that, awesome experience. GREAT breakfast!!
from Waterloo, United States
Submitted on 26-11-2016
Everyone was so helpful and friendly. You can't find a greater crew than the men and women who work at the Hilton Garden Inn in Pearl, Miss. Alot of southern hospitality. Tell them Mrs. Tisdale sent you.
from Dallas, Texas
Submitted on 27-11-2016
We had stayed in this hotel last year and thought about giving it another chance, since it's the midpoint. It an ok hotel. The lady who checked us in was nice. The room was out dated. The tub had stains on it and one of the lamp shades had holes all over it. The breakfast was fine. Some of the condiments were sticky and dirty. The checkout process was fine. The girl was on her phone when I walked up. Not what I would've expected from a front desk clerk. Also, the luggage cart was broken. A lot o... Read more
from Florida
Submitted on 28-11-2016
There wasn't anything terribly wrong with our stay but just a collection of little things that made this hotel less enjoyable than what we are used to at the Hilton Garden Inn brand. The hotel is located well off the beaten path and only the use of GPS made it possible to locate. Our room was okay but the overall appearance inside the hotel was a bit worn and seemed not as fresh as most HGIs. The front desk agent at check-in was far from enthusiastic and seemed more interested in her cell pho... Read more
from Grand Prairie, Texas
Submitted on 29-11-2016
I loved this hotel. It was close to the freeway and that was the main appeal originally. When we checked in we were pleased. The room was perfect with microwave, refrigerator, Keurig Coffee Pot and K-Cups. We were greeted by hostess Kathleen. Who has such a beautiful personality. Served by Henry and checked out by Phyllis.