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Best Western Plus Capitol Ridge

Minneapolis, MN, US (MSP)

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Based on 350 reviews
Room & Rates

Standard Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 queen beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 king bed
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Accessible, Bathtub

1 king bed
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Best Western Plus Capitol Ridge
161 Saint Anthony Avenue, St Paul, MN US 55103

Rooms
Make yourself at home in one of the 127 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a sauna.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Best Western Plus Capitol Ridge. Quench your thirst with your favorite drink at a bar/lounge. A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The hotel will be renovating from 22 June 2016 to 06 September 2016 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue
  • Exterior
  • Lobby
  • Parking area
  • Swimming pool
The following facilities will be closed from 22 June 2016 to 06 September 2016 (dates subject to change):
  • Bar/Lounge
  • Dining venue
The following facilities are closed seasonally each year. They will be closed from 06 September to 31 October:
  • Swimming pool
  • Spa tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 350 reviews
from Minnesota
Submitted on 18-04-2016
We have stayed at this hotel before. The rates are comparable of other hotels in the area. Our primary reason for staying at this location is the convenience to the XCEL Energy Center. We take the shuttle to XCEL, and then walk back to the hotel when the concert is over. The walk is only about 8 blocks, and gives us a chance to get some fresh air. The hotel also offers free shuttle service to other sites in the area. The hotel was somewhat dated, but they are in the process of doing some major r... Read more
from Mescalero
Submitted on 20-04-2016
Our stay was AWESOME. We really enjoyed ourselves. We loved the Pool and Hot Tub. There was a great scene of the Cathedral and It was close to our meeting place. The Beds were very comfortable and the rooms were very clean.The Staff were Nice and Helpful. We enjoyed the Breakfast and Internet. Should we return, we would stay here again.
from Stone Lake, United States
Submitted on 25-04-2016
Hotel I knew from before, undergoing quite a lot of renovation so there is construction equipment, sheets of heavy plastic etc. The hotel and rooms were perfectly clean, staff was friendly, on top of all their work. Very well run.
from St. Paul, United States
Submitted on 02-05-2016
After many stays at the Embassy Suites downtown St. Paul, one stay with the new Best Western Plus was amazing!!! I thought the experience would be less than the Embassy Suites, however; it was much better even with the remodeling going on. We just loved it, very kid friendly as well. Anita
from
Submitted on 15-05-2016
Would not even consider returning to this hotel until all construction and renovations of the exterior and interior are completed. The exterior was surrounded with scaffolding, entrance was difficult to locate, lobby is under construction, restaurant was closed for renovation. Rooms are tired, old broken in mattresses with big sags in the middle. Only great thing was the view of the cathedral from my window. Don
from Brooklyn, New York
Submitted on 23-05-2016
This was a relatively adequate hotel, with friendly, helpful staff and a couple of nice amenities ‚?? in particular, a shuttle service which will drop you off and pick you up in the nearby downtown areas within a 10 minute drive or so. The pool was nice and sizable, and seemed clean and well-kept. The room was decent - bed was fine, but the bathroom was a bit iffy - seemed outdated, with a decent-sized hole around the showerhead. My main gripe here was that they were in the middle of a major ... Read more
from
Submitted on 29-05-2016
The staff was great. Very kind and helpful. Hotel was under renovation, which did not impact our stay in any way. The appearance of the hotel will only improve the look of the hotel. The staff did not seem to need improvement.
from Fargo, North Dakota
Submitted on 31-05-2016
We stayed here to attend a Wild hockey game. The hotel did not tell me it was under construction at booking. It was so loud, we couldn't even hear the TV! The noise began around 6:00 am! We paid $170 to stay for 1 sleepless night! Because of this experience & a waste of money- I would never return here.
from Dallas, United States
Submitted on 05-06-2016
We stayed here one night before we planned to board the train in St. Paul the next day. The location was fairly close to the station and they provided a shuttle. Unfortunately, the shuttle didn't show up the morning we were leaving, but an on-the-ball clerk called a taxi (free to us) and we made it to our train before it left. The hotel is being renovated, but we did not experience any noise at all while we were there. We enjoyed the cute Western Sculpture Garden nearby.
from Rochester, Minnesota
Submitted on 14-06-2016
It would have been nice if the website had indicated that the property was under construction. I don't think I would've stayed here had I known this. I was counting on using the on-site restaurant after check-in, but come to find out there is no restaurant while the remodel is taking place. Had to order take out, with limited options.
from MN
Submitted on 17-06-2016
I picked this hotel because of its proximity to the State Capitol and was not disappointed. The staff was very friendly and willing to help and the room was clean with (woo hoo!) comfortable pillows! Bathroom was a little small, the overall a good hotel experience.
from Iowa City IA, United States
Submitted on 25-06-2016
OK for under construction but water temperature did not remain constant. Noise from construction occurred periodically. Only three days was ok. And the scrabbled eggs are reconstituted instead of real eggs.
from St. Paul, United States
Submitted on 27-06-2016
Nice room, great breakfast staff, good protein options for breakfast (eggs, almond milk, Greek yogurt, bananas, etc), and right of I-94. It was a good stay for business purposes. Only problem is I could not get the printer to work in business center/fitness room.
from Minnesota
Submitted on 05-07-2016
The hotel was under construction so that part of it was not that great, but the breakfast and everything else was worthwhile! The staff were friendly, the amenities were nice, and it was close enough to downtown!
from Amherst, United States
Submitted on 06-07-2016
We chose this BW due to its proximity to the Amtrak train station. One problem was no van service because it was the 3rd of July. But breakfast was excellent, especially the chocolate chips and pancakes.
from Appleton, United States
Submitted on 08-07-2016
My stay experience was above average, was not the most fancy hotel but a great deal and well worth the money. Guest service was about average, nothing too complicated. Same service you get at any friendly retail store. Besides the line of wait at check in, the check out process was less than 5 seconds, they asked for our name, room number, and key cards and we were out. I would return to this hotel in the near future for other trips.
from
Submitted on 09-07-2016
Nice place to stay. It was pet friendly and the staff was nice overall. It is undergoing renovation but they kept the noise away. Clean rooms, good food. No complaints. It is in a good location. I would ask for an upper floor.
from Madison, United States
Submitted on 20-07-2016
Always a great stay, great staff, and getting better with the hotel improvements. A beautiful walk from the hotel to downtown St Paul. Not to far away from MOA. Shuttle service to Shriner's hospital and around St Paul. We always stay here.
from
Submitted on 28-07-2016
John, the shuttle driver and Deanna, the front desk person, and both of the people manning the breakfast room were some of the kindest people I have ever encountered in a hotel/motel. When I called to see if I could store my luggage there (our train arrived way earlier than check in time), they immediately sent the shuttle. When John arrive we were greeted as if we were family, treated as if we were family, while John went above and beyond to help us get an idea of what we were going to plan f... Read more
from Fort Frances, Canada
Submitted on 02-08-2016
You would think a hotel chain as large as Best Western would indicate on their website that a hotel is under massive renovations. There was no lobby, no restaurant, and barely a reception desk. Hotel rooms are dirty, outdated, smell old, have low ceilings, and bathrooms feel like you are in a small camper, and not a nice one. We had to switch rooms because of a leaking fridge with food in it - Yuck!
from Eagan
Submitted on 08-08-2016
We are extremely disappointed, we booked a reservation on 8-4 through trip advisor for the night of 8-9. On 8-7 (we get an email, not a phone call which if traveling not everyone has access to email) telling us the hotel was over booked and we no longer have a place to stay, they were willing to re-book us in a hotel quite far away, which defeats the purpose of booking so close to our venue. We had to cancel our arranged transportation as well as other arrangements made for that evening which wa... Read more
from
Submitted on 09-08-2016
First off, the hotel was under construction and the bar/lounge/restaurant was not open. We waited for 50 minutes for the shuttle service and called 3 separate times. They never communicated with the driver we were waiting, then had shift change and still nobody told the driver. We really enjoyed Alex as our driver, but we are sad that he works for a company like this. I'll give him 5 stars, other than that you get one star.
from Minneapolis, United States
Submitted on 11-08-2016
My husband and I plus another couple were booked here to celebrate 2 birthdays in the group. We had dinner reservations and tickets to the Ordway Theatre. Made all of our arrangement only to be emailed 2 days ahead of the event to say the hotel was overbooked and our reservations were no longer valid. Will not recommend this hotel. Very disappointed. We ended up staying in MPls as there no longer were rooms in St. PAul of which were affordable.
from Seattle
Submitted on 23-08-2016
Overall, the hotel was servicible. However, the room is small and the decor needs to be updated. Plus, there needs to be more options for setting up a work stating and for ability to plug in devices to use or charge.
from CANTERURY CONECTICUT
Submitted on 29-08-2016
we stayed here for a 3 week the rooms were very nice the staff was totally awesome front desk and cleaning staff pool was nice too it was august of 2014 we actually stayed there restaurant food was good we had a breakfast that was included dailey
from Thornton, Colorado
Submitted on 04-09-2016
I booked this hotel based on price and location. Come to find out, upon arrival, that the hotel is under construction and the water would be shut off from midnight until 4 am. They did not get the water turned back on until closer to 6 am, preventing me from taking a hot shower prior to my business meeting and day of travel. When I called the front desk to speak to a manager I was told he would call me back. Two weeks later and I've never heard from them. The room very worn with stains in ... Read more
from Storm Lake, United States
Submitted on 19-09-2016
Starting with the location- it's a pretty great location. You can see the stunning Cathedral of St Paul (not to be confused with the capitol building) from the south side of the hotel. You're right next to the interstate, which was a good thing since it can't be heard from inside the hotel and it makes for easy travel. The construction on the exterior and our room was clearly already completed. It looks very sleek from the outside and the room was very nice. The lady who checked us in was extrem... Read more
from Fresno, United States
Submitted on 20-09-2016
Great place to stay. Central to the airport the metro, sports events, sight seeing. Helpful and friendly staff. In town to celebrate my daughter's birthday with her wife and good friend and to see Blake Shelton. Awesome concert - awesome time at Mall of America, trip down the Mississippi and seeing the beautiful country side so lush and green.
from Hurley, Wisconsin
Submitted on 21-09-2016
The staff was excellent in handling the remodeling in the lobby area as we checked in. They were very courteous and gave us a summary of the work being done. The rooms were spotless and the beds were delightfully comfortable. It was a great choice to stay.
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