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Best Western Plus Kelly Inn

Minneapolis, MN, US (MSP)

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Based on 616 reviews
Room & Rates
Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

1 King Bed
Overlooking the river

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

2 Queen Beds
Overlooking the river

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Refrigerator & Microwave, River View

Suite, 1 King Bed, Refrigerator & Microwave, River View

1 King Bed
Overlooking the river

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed
Relax - Fireplace
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Refrigerator & Microwave, River View

Suite, 1 King Bed, Refrigerator & Microwave, River View

1 King Bed
Overlooking the river

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds
Layout - Separate living room
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

3 Twin Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

4 Twin Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Double Room

2 Queen Beds
336 sq feet (30 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 Queen Bed

1 Queen Bed
264 sq feet (24 sq meters)

Entertainment - Free WiFi, 37-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Best Western Plus Kelly Inn
100 4th Ave S, St Cloud, MN US 56301

Rooms
Make yourself at home in one of the 229 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and wedding services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in St Cloud? This hotel has facilities measuring 4567 square feet (411 square meters), including a conference center. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fireplace in Lobby
  • Free Local Calls
  • Game Room
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 616 reviews
from
Submitted on 08-05-2016
The service was great and having a restaurant connected was definitely a plus. The staff was friendly, from the cleaning personnel to the wait staff at the meals. I really have no complaints...everything was fine.
from Austin, Minnesota
Submitted on 12-05-2016
Room was clean and wonderful view of the mighty Mississippi! Stayed 4 nights, but room was only cleaned twice. Some kind of mix up there? I have stayed here for years and never had a questionable experience until now, so I'll give it another try in a bit. I'm sure that prior history will prove that this stay was not the new norm.
from Mankato, United States
Submitted on 14-05-2016
My friends and I enjoyed our stay at the Best Western Kelly Inn, it was clean, comfortable beds and the staff was friendly and helpful. They offer a nice breakfast and there is also a restaurant attached. Have stayed here many times and will continue to do so.
from
Submitted on 22-05-2016
Combined with the convention center, this is a very good place to stay. Rooms in the new part of hotel are very good, meeting rooms were quite nice. Some convention participants were not able to get into their rooms until after 9 PM because the baseball teams did not check out on time. This was upsetting and needs to be addressed before our next gathering. It was a convenient location and facility.
from Minneapolis, United States
Submitted on 24-05-2016
This was a great place for us to stay. We loved the hotel itself, and it was so close to shops and restaurants. The staff at the Green Mill restaurant adjoining the hotel also had great customer service.
from
Submitted on 30-05-2016
I came here for my 21st birthday and everything from the service, to the room, to the staff was amazing. I chose this hotel because the location with it being downtown is very convenient. Morgan and Jon were very helpful with getting me and my family our rooms upon arriving. Would definitely come back again to celebrate another birthday or stay in general.
from Evanston, Illinois
Submitted on 31-05-2016
Really great location...lots to do in the area and walk around. Pleasant staff. Restaurant in the hotel was great for breakfast. But rooms surprisingly small--haven't stayed in a room that tiny since Tokyo!
from
Submitted on 31-05-2016
The staff were all very accommodating and responded immediately to requests for service. Refrigerator was not working and unfortunately I did not realize this until the following morning. Staff responded immediately and found another room close by where I could move my food until frig was fixed. They later moved the working frig to my room. Room was very clean, bed very comfortable, and overall great location and service.
from Escanaba, Michigan
Submitted on 06-06-2016
I was in St. Cloud for a family wedding. The bride suggested the Best Western Plus Kelly because of its proximity to her reception venue. This hotel is absolutely beautifully decorated. The rooms were spacious and comfortable. My parent's room had a lovely view of the Mississippi River. The staff anticipating my needs offered me a complimentary suite upgrade so I could be on the same floor as my elderly parents. I wish I could have stayed longer.
from dallas, United States
Submitted on 09-06-2016
located in town so easy walk to restaurants and stores pet friendly the biggest negative was the quality of the mattress being way past its prime staff is helpful, unfortunately breakfast is for purchase in the adjoining bar/restaurant close to convention center
from
Submitted on 14-06-2016
We stayed in this beautiful, CLEAN hotel last night with pleasure. We had some bad luck and had to stay in a different hotel as our vehicle got worked on. The difference between the two was marked. What a relief to experience such comfort. I highly recommend it. Call Sammy's pizza for the best pizza, too. They deliver!
from St.Paul, MN, United States
Submitted on 14-06-2016
Excellent Location. Appreciate restaurant on site. Great Food. Fantastic Suite. Great Beds!! Service Outstanding!! Being connected to convention center makes it so convenient for an all inclusive experience!
from Lamberton, Minnesota
Submitted on 16-06-2016
What a nice place to stay. Clean, quiet, comfortable, etc. I stay in hotels a lot and I have got to say this was very enjoyable. I am a smoker and they have accommodating places outside - which is really rare. If I have a chance, I will stay at the Kelly Inn again! The front desk personnel were very accommodating and willing to answer any questions. Overall - I had an awesome stay !
from Fargo, North Dakota
Submitted on 26-06-2016
We were greeted by friendly staff. The staff was accommodating in locatinging our room next to our daughter's families room and as a bonus they gave us a river view, very nice. The rooms(2) we had were clean and quiet. The beds were comfortable. We would stay here again and recommend this hotel to others.
from Minneapolis
Submitted on 27-06-2016
I stayed at this hotel during a tournament. The double queen room had been recently updated and the beds were comfortable. The pool area is very large and there are video games too. Fitness area was compact however it was well equipped. The only negative was that the onsite GreenMill restaurant had just fair food. However, there are many places to eat within walking distance from the hotel. Very central location.
from St. Cloud, United States
Submitted on 27-06-2016
The staff was super nice and helpful. The hotel has fancy rooms. I have stayed here a couple times, they have a large pool area and many rooms. I wouldn't stay anywhere else in st. cloud. Although we did not go to the bars down town, we did make a late night stop at Perkins (I don't recommended lots of drunk college kids). If you in town on a week day stop in at energy blend.
from Auburn, California
Submitted on 29-06-2016
Having previously stayed at Best Western Premier locations, I really think this location should qualify for that designation. This is a lovely facility adjacent to the St. Cloud convention facility and has over 200 rooms. We enjoyed a 6th floor room with a beautiful view of the Mississippi River. The price was a pleasant surprise. Paid a lot more for an awful lot less. Has a HUGE indoor swimming pool room for year-round use. We could not find anything wanting at this facility. If you would like ... Read more
from
Submitted on 30-06-2016
Large hotel w/pool. There is a parking garage behind hotel so you don't have to feed the meters. Clean rooms and comfie beds. Our room was quiet and clean, Staff very friendly and helpful. Walking distance to attractions, shops, river. our room has river view, would stay again
from Wisconsin Dells, Wisconsin
Submitted on 06-07-2016
Great location, and room in the tower on the river with a sofa gave us plenty of room Close to everything, walked to the fireworks. While most BW have a breakfast included , this one does not. Would book at this hotel again.
from Owatonna, Minnesota
Submitted on 09-07-2016
Came up for baseball tournaments. Hotel was clean and the staff was very friendly and helpful. The pool is a bit small but the kids didn't mind. Nice location, within walking distance to lots a restaurants. Called prior to my stay to ask a couple of questions and the gentleman on the phone was extremely helpful and very friendly!
from Minneapolis, United States
Submitted on 10-07-2016
Much to my surprise I was given a huge room for the same cost as a normal room. We were very impressed! We always stay at the St. Cloud, MN Best Western and will continue to do so on our future visits.
from
Submitted on 10-07-2016
We were in town for a wedding and spent little time at the hotel but walked away with a very positive impression and the thought that we'd stay here again if in the area. First off, the front desk staff were very friendly and we were checked in with little wait or hassle. Once in the room (standard one bed room), it was very clean and comfortable! The decor was nice and up to date and had nice amenities (nice size fridge, microwave, etc). The bathroom was a bit small but with sink on outside ... Read more
from South Dakota, United States
Submitted on 10-07-2016
We had a single Queen room; it was very clean, just a bit cramped is all. Bed was VERY comfortable and so were the pillows!! They have a restaurant but it doesn't open until lunch time, so I did miss the breakfast option. I was impressed with the nice seating areas interspersed throughout the hotel. I was just impressed with it all.
from Concord, United States
Submitted on 11-07-2016
The service in the restaurant was horrible. I was turned away because the kitchen was backed up. The next morning we could not get a mimosa because the bartender didn't show up. We could not be seated outside and when we ordered water and coffee it took so long that we just left and went elsewhere.
from Brooklyn Center, United States
Submitted on 12-07-2016
I booked a one queen bed room through an online company, but my situation changed and I needed either a roll-away or another bed to accommodate another family member who was coming. The manager and employees bent over backward to upgrade me without charge to a two queen bed room, because I was in dire straights. In this day and age when so many people forget the "people" factor, I was blessed to see a company that tried its best to help. I highly recommend this place. The people who run it wi... Read more
from Polson
Submitted on 19-07-2016
We had a large room with a king-sized bed and a view of the river. The staff were friendly and helpful. The room was spotless and the bed comfortable. We ordered dinner from the restaurant attached to the hotel and the food was awesome. There was no breakfast option but a Perkins was close by and the hotel offered free coffee in the lobby (as well as in your room). We were passing through and will probably never be in St Cloud again but I will have good memories of my stay there.
from Chisholm, Minnesota
Submitted on 20-07-2016
Good happy hour at Green Mill and nice location downtown. Nice room and friendly staff makes the Kelly Inn a perfect place to stay in St. Cloud. Pool closes at 10 which is a little early in the summer.
from Minneapolis, United States
Submitted on 24-07-2016
I was initially very excited to stay at this hotel. River View, down town Saint Cloud, indoor pool, etc. I was immediately turned off when I got there because there was nowhere to park. Then I find out they don't have a free continental breakfast. I then walk down to the pool at 9pm thinking all the rotten children would be in bed but no! There are dozens of them running around screaming and throwing dodge balls at each other all night. Fail!!!
from MN
Submitted on 25-07-2016
We stayed in room 361 which had two queen beds and a lovely view of the river. The hotel was full, but we easily found parking. Our room was spacious, clean and the beds were quite comfy. The bathroom was quite small and not brightly lit, bu was also very clean. In room coffee, hair dryer, free wi-fi. Nicely located. Green Mill restaurant is attached to the hotel.
from Holloway Minnesota
Submitted on 25-07-2016
Nice comfortable hotel. Modern room with fridge and microwave. There is a place to eat and have a cocktail. If you're visiting the St Cloud Hospital ask for a special rate. There is a great view of the river. Has a indoor pool.
from La Grange, Illinois
Submitted on 25-07-2016
You know going in there is no breakfast buffet and you know the price so if you want a downtown location or if you want a pool, this is a good place. The breakfast at Green Elm is mediocre at best, the room is small and there is not a morning newspaper. You can get more value elsewhere.
from
Submitted on 26-07-2016
Definitely recommended for all sorts of travellers. Beautiful scenery from the rooms, and lots of windows in the lobby to look out on the water. Beds were like sleeping on a cloud. Only down fall is that there is no breakfast included, but if you can get past that I'd highly recommend this hotel :)
from
Submitted on 26-07-2016
This hotel was very nice. It looks over the Mississippi River. It is a big hotel with lots of conference rooms. Everything was in good shape and the staff was very nice. The room was nice and comfortable. There was no free breakfast.
from Sebring, United States
Submitted on 27-07-2016
Went on vacation to visit my old college; wanted to stay in a hotel with a view of the Mississippi and walking distance to downtown. Got exactly what I wanted. Hotel is in perfect location to walk to campus, and downtown establishments. Parking is free and I could leave me car as I safely walked throughout the area. The staff of the Green Mill are wonderful and uber-friendly.
from Duluth, Minnesota
Submitted on 29-07-2016
I spent one night here and I thought it was an average hotel. The lobby and hallways are renovated but my room didn't have the same new decor. One thing that always bothers me about hotel rooms is when the Ac unit is very loud when it turns on and off, and this happened to me here. Makes it hard to sleep. But the room was clean and the hotel was overall quiet. They also allow dogs which was awesome. Within walking distance to my good places to eat.
from Sedona, Arizona
Submitted on 01-08-2016
Comfortable, affordable, easy access to downtown. Wonderful, helpful staff staff. Great bar/restaurant--staff are friendly and accommodating. Hotel was busy, but had quiet sleep. Love coming back every summer for family reunion.
from Cokato, Minnesota
Submitted on 08-08-2016
Overall, your hotel was nice. Just our room stunk of cigarette smoke. The restaurant was good (we have the same restaurant in New Ulm and we felt the quality and presentation of the food was a lot better in New Ulm)
from Liberal
Submitted on 10-08-2016
This is a convention center in downtown Saint Cloud. The parking was quite a distance from our room. The view of the Mississippi was nice. The staff was friendly and professional with great service. We got a good night's sleep, but the hotel is showing signs of wear.
from
Submitted on 14-08-2016
A couple months before our wedding, I had called to reserve a block of rooms for our wedding. We didn't have any issues with that. I had to talk with a manager to do this and to get approval. While on the phone with the manager, I also booked a night in a jacuzzi suite for the night of the wedding. I didn't tell my fiance this at the time. She had called a week or so before the wedding to book a room and they told her they didn't have anything with my name on it. Telling me this a few days ... Read more
from Wells, United States
Submitted on 15-08-2016
We paid $149 per night, and there was no breakfast provided for that rate. For a standard room, that is pretty pricey. The room was not very large, so the price was too high for the value received. The pool is nice, and the cleaning staff is very friendly and helpful.
from Litchfield
Submitted on 23-08-2016
The room was about the size of a closet. The stool was 1950s very low small. The room was clean but so very small. The $100.00 we spent to stay there was a very bad choice for us I am 69 yrs old and have never been taken like this. There was not even an piece of toast in the morning.
from Mounds View, Minnesota
Submitted on 24-08-2016
Stayed here for a conference at the convention center. I won't stay here anymore. I have allergies and the old building is full of mold. The ancient, worn carpets tell you that no one is interested in fixing this old place up and making it match the nice convention center its attached to.
from Hudson, Wisconsin
Submitted on 24-08-2016
This is the 5th year, staying one weekend a month at the Kelly Inn. The building continues to be refreshed in the high traffic areas such as elevators, hallways and entrances. The rooms have the best mattresses and bedding I've slept on, better than I have at home. The TV's are current models. The Internet service is consistently very good. Rooms are well maintained to a high degree of detail. The staffing is of course, the key to to each of these items. From when you call to schedule, arrive ... Read more
from Eagan, United States
Submitted on 24-08-2016
Spent 4 nights for business conference. Excellent staff! Great bed. Clean hotel. Good food. Nice bar. Great connection with Civic Center. Wonderful down time by the river. Only complaint is the musty smell throughout the hotel and suites coming from the close proximity to the water.
from Sioux Falls, United States
Submitted on 03-09-2016
The hotel and rooms were very nice. The staff was very pleasant and helpful. The beds were very comfortable. Even being uptown the view was nice and the rooms were very quiet. The adjoining restaurant was also delicious and reasonable.
from Lake Stevens, Washington
Submitted on 09-09-2016
When we checked in we where very happy with the room. It was spacious and roomy in the bedroom area. The bathroom is very small and the toilet is very short. You must close the door to get into to shower/tub. The beds need some serious help--lumpy and when we woke in the morning there was a large bed bug crawling out with me. The promise of a clean room was not fulfilled on this visit. There was a used shampoo in the shower and dust covered lamps. The rest of the room was clean. Just was very di... Read more
from Gregory
Submitted on 17-09-2016
Nice place friendly people. Main atmosphere updated, rooms are behind about 15 years or more. Beautiful view of the Mississippi River, a few blocks from a local college. Saint Cloud is a nice spacious community.
from Brooklyn, United States
Submitted on 19-09-2016
Very small room. Was not told that the room was not a typical size of a normal hotel room when I booked. Also had to walk outside to gain entrance to the front desk and hotel lobby. Room was insulated well from noise. Front desk staff was friendly and helpful
from Boston, Massachusetts
Submitted on 21-09-2016
A great hotel in Saint Cloud. My room over looked a very narrow Mississippi River. Quite different from the Mississippi further south. The room was clean as was the hotel. I would stay again if in Saint Cloud.
from Mt. Pleasant MI
Submitted on 21-09-2016
We were delighted to get the last room after a long day of travel. It turned out to be a beautiful comfortable suite along the river. To get there you had to go down long corridors, down 14 steps, and the room appeared to be a cave! Finding lights and a window, we discovered a very nice suite. Worked out well!
from Minneapolis, Minnesota
Submitted on 23-09-2016
I had called the front desk from my car upon arrival asking where I am supposed to park and they were helpful. Also, front desk was knowledgeable of my arriving late. The staff person was aware of my room # and had my room key for me. They expedited a quick check-in due to my late hour arrival.
from St. Cloud, United States
Submitted on 26-09-2016
We stayed at this hotel for business, a group of five in 2 separate rooms. The staff service was excellent. The building seemed a little out-dated, with peacock décor and dark brown brick hallways. There was no ice machine on our floor, but it was an easy trip down to the 2nd floor, it wasn't super far. Check-in & check-out were very quick and staff was professional. The restaurant/bar that is attached only serves until midnight, since they close at 1am, their last call is apparently at midnigh... Read more
from Portland, United States
Submitted on 26-09-2016
For the rate they charge for the rooms I would expect working wi-fi and housekeeping services without having to request it. During our 3 day stay not once did the wi-fi work. The first day we did not receive any housekeeping services and had to call and request them for the next day. Overall the room is fine, nothing spectacular, and definitely not worth the price.
from Princeton, United States
Submitted on 26-09-2016
Great value for the wedding group we were with. Happy to find a hair dryer in the room as I forgot mine. NO one in our group had any complaints about the rooms that we were staying in. Fun time! Looking forward to another stay there.
from Brainerd, Miinnesota, United States
Submitted on 28-09-2016
We stayed here for a night on a Saturday and had a good experience. Our room was very remote and we did have to walk a little way, but it was worth it as it felt very private and the hotel was booked full that night. The bedding was clean and comfortable. We used the hot tub and it was clean in the pool area. We wished it was open later on Saturday night so we could use it when we came back to the hotel, but it closes early. Overall I would recommend this hotel to stay at. Very good exp... Read more
from Bagley, Minnesota
Submitted on 29-09-2016
I checked into a non-smoking room at the Kelly Inn and immediately noticed a strong smell of smoke. When I called the front desk, the best that they could do was offer to send down a bottle of Febreeze. And this room was over $180.00 per night.
from st cloud, United States
Submitted on 30-09-2016
the parking was terrible. I would Think if you stay at the Kelly Inn you could get a ramp pass. Had to wait 20 minutes to find parking which the closes was 2 blocks away. I didn't even leave because I would of lost my parking spot.
from st. cloud, United States
Submitted on 30-09-2016
Rooms were clean, smelled good and were comfortable. Some rooms not labeled well so you can get lost. Close to lounge and restaurant, couldn't get wi-fi to work, friendly check in and fairly clean. Down town gets a little wild after midnight.
from
Submitted on 01-10-2016
The reservation desk was very helpful. Her name was Jenna. She was very knowledgeable of the area and answered all our questions. And was very pleasant. The hotel was very clean. It is convenient to downtown St. Cloud.
from Bagley, United States
Submitted on 02-10-2016
I've always enjoyed the Kelli Inn in years past-service, cleanliness and easy access to community is a big plus! My last stay however wasn't as pleasant as the suite I had overlooking the river was marred by the very strong, unpleasant odor of smoke that emanated from my room-making me sleep poorly and headachy in the morning. I was offered Febreeze or an Ozone room cleaner provided I leave the room for more than an hour-it was late and had been in meetings all day!
from Prior Lake, Minnesota
Submitted on 06-10-2016
I also had a lower level room, three queen beds on two floors. I liked the space, but our room also had an odd smell, kind of musty. The room was clean and beds were comfortable. There was no elevator down to our floor so we hauled our luggage up and down the stairs. The hotel location is steps from downtown, so we were able to walk everywhere. Staff were all very nice and helpful.
from Lindstrom, United States
Submitted on 06-10-2016
I had my room filled with box elder bugs that I spent time having to kill them. I did go down to the desk and ask one of the girls to please come vacuum them up and I have no clue if she did or not. She said to me it was that time of year for them. I also got a wash cloth that was full of makeup and I don't wear make up. If some one inspected the room they sure missed that in plain site. It was the first one on the wall to use and I didn't. The next night there were still box elder bugs in my r... Read more
from Rosemount, United States
Submitted on 06-10-2016
I have stayed at the Kelly Inn several times for conferences. I have never been disappointed with the quality of the service or the facility. The location is convenient to shops, restaurants and walking/biking trails. It is located right on the Mississippi River so the views are beautiful. It is a good value for the money.
from North Branch, United States
Submitted on 06-10-2016
The hotel was clean and nice, the staff friendly. The restaurant was not prepared for the amount of people so they were understaffed and ran out of some items. There was a forgotten energy drink left on the microwave but other than that the room was clean and nice.
from Vernon Hills, Illinois
Submitted on 06-10-2016
Although the hotel staff were great, I was given a room overlooking the pool area. My room smelled of chlorine and it caused some breathing issues for me. The room was also very dusty which caused some allergy issues. I was there for a conference and assumed the hotel was booked full so I did not ask for a different room but now regret that decision. Otherwise, the food was excellent and the service was great.
from Moorhead, Minnesota
Submitted on 09-10-2016
I am really wondering what the Plus means ? at some BW its a great breakfast and others no breakfast. Very hard to be chain loyal when you can not get a brand that is good across the board. BW St. Cloud is in a great location downtown and connected to conference center. You can easily walk to restaurants and the mall with Green Mill connected. Rooms are a fairly large size and come with microwave, fridge and coffee. My complaint is just with service as a member of the BW program I checked i... Read more
from St.Paul, United States
Submitted on 10-10-2016
The customer service was excellent from check-in to check-out. The only complaint I have is the wifi did not work anywhere in the hotel. The cleanliness is of quality. The room was fine just facing the swimming pool from the second floor will receive little natural light but good for sleeping if you like the white noise of the fan.
from International falls, United States
Submitted on 11-10-2016
Was a great place to stay and they did a great job accommodating to the conference held at the hotel. Great with the convention center next door. Had a great time. Great restaurant next to hotel with good food, good beer, and good service.
from St. Cloud, MN, United States
Submitted on 12-10-2016
We stayed over one night since we were closing on a home the next morning. The staff was professional and efficient. The room was spacious and clean. We also received a river view, which was a pleasant surprise. Mattresses were very comfortable and bedding seemed new. The Green Mill restaurant also has good food with a good menu options. This was our first time there and would definitely recommend. Also close to downtown for the bars and restaurants, but a couple blocks away so not too no... Read more
from Peterson, Minnesota
Submitted on 15-10-2016
Because of Ron, at the front desk, he fixed the mix up of our room situation, and I was able to enjoy all the extras . (restaurant, pool, etc.) Longer. Thank you Ron! It is people like him who make stays when working or traveling enjoyable.
from Mankato, MN, United States
Submitted on 14-10-2016
I had a great experience. The front desk staff was friendly, helpful, and efficient. The restaurant staff was fun, friendly, and efficient. I have stayed at the Kelly Inn several times and always had a great experience. Every staff member I interacted with was friendly and helpful. .
from
Submitted on 17-10-2016
I stayed for 48 hours for my friend's wedding and I thought that the location of the hotel was perfect because it was closed to the church and after other activities. The lobby had a bit of a meltdown because a water pipe burst in the 2nd floor and came down to the lobby cause tiles to come down and carpet got went. The hotel staff promptly clean up the mess and after few hours the lobby was back to normal.
from Bloomington
Submitted on 18-10-2016
First of all, I arrived to a lobby with water dripping into buckets and wet carpet! Then I was told to take the elevator to 2nd floor and walk to the other end and take the stairs to 3rd floor! Lugging my luggage was not fun! Parking lot was full and I had to park in a reserved spot until one opened up. The room was clean, bed was so comfortable and the view was so fabulous that I had to overlook all the negatives. Make sure you are not on 3rd floor up a stairway and you will be ok. Would I st... Read more
from New Ulm, Minnesota
Submitted on 20-10-2016
I had to stay in St Cloud for an early appointment at the VA Medical Center. The location was 10 minutes from my destination. Setting up my stay on the phone went very well the attendant was very helpful and when I arrived to check in it was just as I expected and very fast. The room very very nice and spotless.If I ever need to stay in St Cloud again it will be Best Western Plus Kelly Inn with out a doubt.
from Cambridge, United States
Submitted on 23-10-2016
Never again. Both of us woke up daily with back pain, kids were reprimanded for playing on the carpeted pool area as there was a wedding being held across the hall (they knew we had kids when they put us in those rooms) and it downpoured for 30+ minutes 3 times on our last night IN OUR BATHROOM. We were told maintenance would get to it in the morning as they had already left for the night. RIDICULOUS
from St. Paul MN, United States
Submitted on 24-10-2016
The room was small but nice. Comfortable sleeping, clean, and quiet. Helpful and knowledgeable staff. Convenient to convention center and downtown entertainment. Within walking distance to many food establishments.
from Perham, United States
Submitted on 24-10-2016
Great room, nice view overlooking the Mississippi River. Skilled and friendly staff. The Green Mill lounge and dinning was prefect. We will be staying at the Kelly Inn when ever we visit St. Cloud for pleasure or business.
from Wyoming
Submitted on 28-10-2016
We returned here on our way to Wyoming because our first stay was excellent. The rooms are beautiful, staff is great, restaurant and lounge serve great food and drinks. Only thing is they do not have a complimentary breakfast. Everything else is excellent. I would recommend anyone to stay here. You will not be disappointed. Great value for the money.
from Clear Lake, WI, United States
Submitted on 29-10-2016
Clean rooms, pleasant staff, excellent venue for wedding or business. Breakfast, however, is not included; you must purchase it through the Green Mill attached restaurant, but you get 15% off the menu price for using your key card as evidence you are a guest at the Kelly Inn.
from Preston, MN
Submitted on 30-10-2016
We have stayed at this hotel many times over a 16-year period of time. Always professional, friendly and comfortable rooms. We always know we will have a good experience here - this stay was for a convention but usually our stays here are personal vacations. Their staff are professional and friendly. More than wiling to help out however they can and gave us an awesome dinner suggestion as well. They were wonderful with the reservation process as well.
from Park Forest, Illinois
Submitted on 31-10-2016
Quite satisfied with our sleep at the Inn. The room was welcoming, comfortable, clean and the bed quite inviting. The hotel staff was exceptionally personable, professional and helpful. Morgan was the most helpful of all. The coffee was readily available and quite tasty. There is an excellent onsite restaurant attached to the hotel and the convenience of not having to walk outside sat well with us. Enjoyed staying here and will gladly do it again.
from Alexandria, MN
Submitted on 31-10-2016
This hotel is wonderful. Location is ideal if you are doing anything at the convention center. Very clean and nicely decorated. Liked having shopping and food within walking distance. Staff was also very friendly.
from
Submitted on 01-11-2016
We stayed one night at this hotel for a conference. I had vowed I would never stay there again as several years ago we had two bad experiences. The hotel has been tastefully redecorated and it is beautiful. The staff was excellent to work with. Our room was clean and comfortable. Highly recommend staying here now.
from
Submitted on 08-11-2016
I was alone for a convention and EVERYTHING was accomidating and I felt safe. The location was beautiful and easy to get to as well as resturante and shopping. I would recommend Best Western Kelley Inn to everyone.
from
Submitted on 14-11-2016
We stared in room 466 and have nothing but great things to say! Room was clean and comfortable, quiet, and thr staff was very accomodating. The food, drinks and service in the Green Mill Restaurant (attached) were also fantastic! Highly recommend!
from Warrensburg, Missouri
Submitted on 16-11-2016
Jonathan was very friendly and helpful. My room was perfect. Clean, roomy, comfortable. Jonathan advised me of local restaurants and places to visit. He has great customer service. Made my trip very enjoyable.
from Barron, Wisconsin
Submitted on 20-11-2016
Nice place to stay , easy to find ,convenient having a restaurant/bar in the hotel and having a convention center on the property was awesome ... No driving which means you can relax and not worry about driving anywhere.
from Backus, Minnesota
Submitted on 20-11-2016
Tom and Jenna were extremely friendly and offered wonderful pointers on life in St. Cloud. The decor in the hotel was exceptional! I was terribly tempted to steal one of the beautiful dragonfly sculptures! The view of the Mississippi River is stunning. Though our room was on the small side, it was incredibly efficient. Large refrigerator, OK sized microwave were welcomed amenities. Our bed was comfortable and the pillows as well. I am a harsh critic of hotel pillows, but I can assure you - ... Read more
from CANNON FALLS, United States
Submitted on 19-11-2016
Our trip was a very positive experience. From the excellent service of the staff; spacious, clean, room; tastefully decorated areas; and convenient amenities; this hotel is a great value. I would highly recommend it1
from Cloquet, Minnesota
Submitted on 24-11-2016
Ive stayed here many times for hockey tournaments and the staff was amazing. The rooms are fantastic and the lounge and restaurant are perfect! They accommodate large groups the best i have ever seen. My last stay was for business meetings and their conference rooms are best of class. Anyone looking for business or pleasure, this place can do it all!
from Guthrie, United States
Submitted on 28-11-2016
The front counter reservation employees were extremely friendly. Excellent customer service. Rooms were neat & tidy. The hotel was easy to find located right off the highway (main artery) and there was plenty of parking.
from
Submitted on 01-12-2016
Room just does not smell clean, pillows all smelled, left dirty towels on the floor yet took the shampoo and conditioner and did not replace them. Not worth the price for the room. There is better places close by for similar price that seem way better then this hotel.
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