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Hilton Garden Inn Rochester Downtown

Rochester, MN, US (RST)

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Based on 560 reviews
The Hilton Garden Inn Rochester hotel of Minnesota is in the heart of downtown connected via skywalk to the Mayo Clinic, Centerplace Galleria Mall and
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Hilton Garden Inn Rochester Downtown
225 South Broadway, Rochester, MN US 55904

At Hilton Garden Inn Rochester, Minnesota hotel, we are certain to please the busy executive or leisure traveler in the downtown Rochester area of Minnesota with our array of special amenities, including complimentary high-speed Internet access with secure PrinterOn® remote printing, in-room hospitality center with a microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk with desk level outlets, ergonomic chair, On Command® video, TV video games, complimentary HBO®, complimentary USA Today® each weekday morning, heated indoor pool, whirlpool, fitness center and 24-hour complimentary business center.The Hilton Garden Inn hotel in Rochester offers 850 square feet of meeting space that accommodates up to 70 people. The Great American Grill® restaurant serves freshly prepared breakfasts. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. A number of restaurants are within walking distance of our downtown Rochester, Minnesota hotel.When guests of the Hilton Garden Inn hotel in Rochester, Minnesota are ready for after work relaxation or some fun during a weekend getaway in downtown Rochester, Minnesota, the indoor hotel pool and fitness center are available. Walking and bicycling paths are just 2 blocks away and Silver Lake Park is just one mile from Hilton Garden Inn Rochester hotel of Minnesota.***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 560 reviews
from Ridgefield, Connecticut
Submitted on 16-05-2016
Too bad. This hotel appears to be just what you expect from a Hilton Garden Inn, or better. Located in downtown Rochester, convenient to restaurants, shops, and Mayo Clinic (for which shuttle service is available). Facility is clean and service is pleasant. However, parking is poor - very small lot adjacent hotel with overflow lot a block away. The hotel will valet as needed, but you should not have to at a simple hotel such as this. Took a free apple in the lobby - one bite and ick! Had ... Read more
from Roscoe, IL, United States
Submitted on 18-05-2016
The staff was more than helpful while my husband was hospitalized at Mayo Clinicfor three weeks. Their daily support and concern, which is part of their policy, given their clientele, is extraordinary. Their drivers were an enormous help, taking me to and from the hospital each day and night.
from Temecula, United States
Submitted on 19-05-2016
The Hotel itself is a nice place, the room was clean and ready. The front desk was uncaring if we checked in or not, and parking was a real issue. If you don't mind parking 3 block away, then its a nice place to stay. On my next trip to Rochester MN, I will be trying some place else.
from Chicago, il
Submitted on 22-05-2016
The hotel is well maintained and the rooms are clean. It is fairly close to the mayo clinic and highway access. The hotel is also in the heart of the restaurant and shopping districts in downtown Rochester.
from Minnesota
Submitted on 24-05-2016
Was in town for the MN SHRM State Conference. Was able to use the sky way system to walk over to the convention center in the pouring rain and never got wet. Super helpful staff who helped me order food when I got in late on Monday night. Valet parking is an added bonus.
Submitted on 26-05-2016
WE stayed at the Hilton Garden Inn as it was linked to the wsedding venue for my daughter's wedding at Mayowood stone Barn. It was a welcoming hotel with an event coordinator and a free night stay for the newly married couple. Conveniently located in the heart of downtown, walking distance to shops and restaurants.
from Brooklyn Park, United States
Submitted on 31-05-2016
We arrived the night before a long day of appointments at Mayo Clinic. We had a very nice and comfortable stay. The staff were welcoming and efficient. The room was clean and comfortable. We'd recommend the Hilton Garden Inn to anyone.
from Wisconsin
Submitted on 02-06-2016
The Hilton is connected to the Mayo Clinic via a skyway. It's also just a half block from the great restaurant in the Doubletree. There is parking (not enough for all guests, but parking nonetheless). The breakfast is good and the rooms comfortable. There are two small outdoor seating areas. Will definitely stay here again.
from Bloomington, IN
Submitted on 06-06-2016
We stay in this hotel every few months when we have Mayo Clinic appointments. The warm and friendly and helpful staff are what keep us coming back. The hotel is connected to Mayo by underground and overground walkways, which is great in bad weather, but is also close enough to walk to Mayo outdoors in nice weather. Many good restaurants and shops are nearby, both outdoors and along the indoor walkways. The breakfast cooks and wait staff are lovely people and the food on the buffet is fresh a... Read more
from Rochester, Minnesota
Submitted on 06-06-2016
I stayed here last week even though we are local with my two children as we had bid on a one night's stay at a silent auction. The room was fine, starting to be a bit dated, but it was clean. Front desk staff was excellent when I made the reservation and when we checked in. Breakfast was included with our voucher and the food was quite good with plenty of options to make my kiddos happy. However, be warned that the rooms on the southern end of the hotel are very loud if it is a Thursday, F... Read more
from Iowa
Submitted on 11-06-2016
Stayed here for a wedding. Clean rooms. $10.95 each for Saturday morning brunch. A wide variety of foods, but bland. Potatoes with sausage gravy and eggs and cheese on top, looked delicious, but so blah. Fresh fruits, yogurts, oatmeal, eggs, bacon and sausage, sweets, toast. Made to order omelets. Friendly staff. Park yourself or valet parking is the same price $13 a day. Would stay again, but maybe find a less expensive breakfast.
from Minneapolis, Minnesota
Submitted on 19-06-2016
Room was well appointed and clean. Hotel seemed like it was recently remodeled. The hotel is right downtown next to a bunch of shops restaurants and bars. I liked everything except that they didn't have a parking lot onsite so you had to valet.
from Rochester, MN, United States
Submitted on 19-06-2016
This hotel really needs to be refurbished. It's in a great location, but we moved to the Homewood Suites, which is a little further from Mayo, but much nicer and more comfortable. I think that Hilton can get away with lack of upgrading here only because it has a great location.
from Saint Louis, Missouri
Submitted on 26-06-2016
Stayed at this hotel over 20 times for business. Friendly staff, good breakfast, great location in downtown and easy walking distance to Mayo Clinic. A bit pricey in the summer months (~$200). The Broadway side of the hotel can be a bit noisy; the alley side is a bit better but only offers queen beds. Consistent cleanliness and quality of rooms, good business hotel.
from San Diego, California
Submitted on 27-06-2016
We recently stayed at Hilton Garden Inn while undergoing treatment at Mayo Clinic. Room was fine and staff was very accommodating. However, there was a street fair going on right outside our window with live music from noon until midnight. Impossible to sleep. Not a good choice when sick.
Submitted on 27-06-2016
We stayed over night for a wedding and we were able to ride the trolley to the Mayowood barn thanks to the wedding party. The room was clean and comfortable. Our stay was short but we enjoyed it. Our only big complaint was we were upgraded to a king size suite from our 2 queen room. That normally wouldn't have been a problem but with our group it wasn't feasible. I would have been nice if they'd asked first. They also couldn't find our reservation initially even though we booked months in advanc... Read more
from Sugar Grove, United States
Submitted on 27-06-2016
I had the opportunity to recently stay at the Hilton Garden Inn in Rochester. The service was exceptional from the time I checked in until the time I departed. Everyone was more that willing to assist any request I had. The location cannot be beat, since it is in walking distance of so many attractions, shopping, and business venues.
from Saint Anthony, Minnesota
Submitted on 29-06-2016
Stayed here for a wedding. Service was good. Clean room, except the bathtub had some hairs left in it. Took the little guy down to the pool, it was cold. We could only stay in the water for a little while.
from Minneapolis, Minnesota, United States
Submitted on 05-07-2016
Just what you expect to find in a Hilton property. This Garden Inn was in a great location, clean and provided all the amenitieis we needed including a tasty breakfast buffet. The staff was all friendly and seemed to enjoy their jobs.
Submitted on 05-07-2016
I was in Rochester on business and found the city to be delightful. I will go there for pleasure in the future. The weather was beautiful, the local residents were friendly, kind, and accepting. The local eateries were high quality, and reasonably priced. I loved my experience in Rochester, MN.
from Rochester, United States
Submitted on 06-07-2016
Very nice bedding; good air-conditioning. The parking is tricky. Rochester is a company town so when the Mayo is not open, the town somewhat closes, but there are fun pubs and shops. We didn't have a choice for hotels, but the Hilton Garden Inn met our needs. We didn't like the $11 plus tip charge for the breakfast. The food was good, but there was no option for a lighter breakfast for a smaller fee. Friendly staff. Midwestern nice surrounds you in Rochester.
from Northfield, Minnesota
Submitted on 08-07-2016
We've stayed here three times and highly recommend it for patients visiting Mayo. Beds are very comfortable, and the staff is really friendly and helpful. The hotel is conveniently linked to Mayo Buildings and Hospital without even going outside.
from Minneapolis, MN
Submitted on 20-07-2016
Stayed for a Saturday overnight getaway. Chose this hotel for its central location & proximity to downtown restaurants & bars. Online check-in was quick and efficient - loved being able to choose our exact room in advance then just pick up the keys and go. Was pleased with our room's comfort, cleanliness and quietness. (Stayed on the 6th floor - heard that lower floors may be louder.) Staff was friendly, WiFi access was good enough for our purposes and it was great to be able to walk just a... Read more
from Saint Joseph
Submitted on 23-07-2016
The entire experience was first-rate. Check in was smooth. Directions to the off-site parking area were concise and accurate. We were advised of construction for purpose of updating the property were post so there were no surprises. The room was clean as a whistle. The bathroom and shower were modern and spacious. The breakfast was superb!
Submitted on 25-07-2016
I had checked in early the day before and had identified the room I wanted. When I arrived at the hotel at 5:00 pm my room wasn't ready. The staff blamed it on another group and then said I could wait. They finally offered the option of another room, they didn't offer anything additional for the inconvenience and I'm a long time Hilton honors member. Additionally, in the workout room, there were two treadmills and one was out of service. No one touched it for the 3 days I was there. There ... Read more
from Sioux Falls, South Dakota
Submitted on 26-07-2016
I appreciate all the work the local staff and corporate did to make it abundantly clear that the hotel is being remodeled. Knowing the risks were beneficial however they didn't note that the pool is closed. This greatly disappointed my daughter. Thankfully they have an arrangement with the DoubleTree down the street. (As an aside: She was quite uncomfortable with that pool. I didn't see a problem but I wanted to mention it as a word of warning to parents of more sensitive children.) During... Read more
from Gayville, South Dakota
Submitted on 26-07-2016
Our stay was for one night. The hotel is generally very nice. It is undergoing renovation, so, I am sure it will be very nice when it is completed. We would have liked to use the pool but it was closed due to construction. We had a issue with our room, but, the manager was very responsive. I would try the hotel again. The hotel staff were very nice.
from Kansas City, Missouri
Submitted on 27-07-2016
Hotel if very clean, many new amenities. Breakfast was very good with a lot of selection. Great location in Rochester to restaurants, shopping and Mayo. Skyway access around downtown. Good value for its location.
from Rochester MN, United States
Submitted on 31-07-2016
Even though construction continues, the Inn's employees were extremely helpful. The waitress,cook, and breakfast food variety at a reasonable price are an example of their excellent service. Location to Mayo clinic is very helpful. Parking charge in 3rd street garage.
Submitted on 07-08-2016
This is a very nice hotel in the heart of Rochester. As of August 2016, the hotel was still under remodel but it was in very good shape. The only issue I have is parking is very limited, however there is a parking ramp about half a block away. Nice location, clean room, very large, nice sized bathrooms. There are many restaurants and bars within half a block of this hotel. Would definitely stay here again.
from Indiana
Submitted on 08-08-2016
This is one of two or three hotels I stay at on visits to Rochester!! It had a good location and easy access to Mayo along with several restaurants and shops. The staff here is always friendly and helpful! The beds are comfortable and the rooms clean. The service has always been great here for me! The breakfast is good with lots of options including some made to order dishes. I stayed here during the renovation they are undergoing. I heard very little noise and the workers were mostly ... Read more
from Madison, Indiana
Submitted on 10-08-2016
This hotel is connected to the Mayo Clinic via a skywalk so is very convenient for patients of the clinic. The hotel is being renovated, so some rooms are "new", and others are showing their age with shabby furniture. The rooms are very clean and comfortable. The front desk staff are pleasant and very helpful.
from Memphis, Tennessee
Submitted on 11-08-2016
Be prepared if you stay at this hotel in the near future - they are under renovation. The staff was very helpful however the room was a little below the quality of Hilton Garden Inn. I stay at Hilton Garden Inns all the time and am usually pretty happy with everything. I do understand this one is under renovation currently and I'm sure it will get better once this is completed.
from Chicago, Illinois
Submitted on 14-08-2016
HGI is always my 1st choice for business or personal travel. I was especially happy to see that HGI in Rochester MN is catering to travelers who have appointments scheduled at Mayo Clinic. Their full service breakfast gets the day going with a high qualiy meal. Then just tell the front desk when you ready to leave for for your appointment and you'll be driven there in a town car at no charge. The service is 1st come, 1st serve basis. Round trips are approximately 20 mins. Plan to be ready to to ... Read more
from Grayslake, Illinois
Submitted on 27-08-2016
needs better housekeeping, friendly hotel with a pool. Near restaurants smoke free. Good parking garage. Breakfast is good did not at any other meals here. Only here one night Hotel provides service to Mayo Clinic
from Austin, Texas, United States
Submitted on 28-08-2016
I accepted a new job in Rochester and ended up living at the Hilton Garden Inn for the first few weeks... it's a wonderful staff, clean rooms, fair prices and super convenient for anything in downtown Rochester. The staff constantly went above and beyond -- Brandon is by far the best bartender, Andrew is on top of every detail for guests, and Ken is always willing lend a helping hand! I've worked in the hotel industry in my past and I give this TWO very strong thumbs up! I will absolutely recom... Read more
from Rochester, Minnesota
Submitted on 31-08-2016
Excellent staff - take care of our needs. Jason gets us where we need to go. Kurt makes sure we had the breakfast we could eat. And Marlene is always so helpful and accommodating. We return because of their customer service.
from Bloomington, Illinois
Submitted on 02-09-2016
The hotel is in the process of remodeling It needs it. Construction was very very noisy and annoying . Noise started about 7:30 am, and continued all day I can't think of anything else to get my 200 caracters
from Bozeman, Montana
Submitted on 06-09-2016
Yes the hotel is going through a renovation but any environmental impact that has is more than made up for by the staff that are incredible at working around it. You can read on - I have never written a review for a hotel before but I truly wanted to write one for this hotel because it truly was a great stay and since I know that I was looking everywhere online for info as I was booking this I'm hoping this review helps you as you do the same. Also, since it's going through renovation you, lik... Read more
from Raleigh, United States
Submitted on 09-09-2016
My family and I stayed because my Dad was having a major surgery. The staff made everything easy in an already stressful time for us. The shuttle service was on point!! The front desk went out of their way to make sure were had all we needed! Thank you for a great stay!
from Rochester, Minnesota
Submitted on 11-09-2016
This facility is going through construction and depending on how much time you're spending on-site. We were there for Mayo so we did spend time on the property and experienced a glitch regarding noise. The staff, from the desk to housekeeping, was very helpful from getting us a new room to valeting the car at no extra charge. Would stay again!
from Omaha, Nebraska
Submitted on 12-09-2016
Stayed during a business show being held at the Mayo Center. The gal at the front desk, Tiffany, was absolutely amazing. She could not have been anymore helpful. Our room was beautiful. I had just recently been updated. The location is great also, close walking distance to many bars & restaurants. You can even access the Mayo Center by skywalk so you do not have to go outside if the weather is bad. The lobby bar was very nice also.
from Apple Valley, United States
Submitted on 13-09-2016
Great breakfast, customer service and location. We were on the 7th floor and loved the renovations that were taking place. Very quiet hotel, comfy rooms and service. Walking distance to restaurants, bars and shops.
Submitted on 14-09-2016
Nice hotel. We did run out of hot water one morning. It was close to Mayo clinic but not as close as I was made to believe. I got phone number off website to make reservations but the hotel said I made reservations through a third party therefore we would not receive our Hilton honor points. Very disappointed in that. The rooms were very expensive. Will be trying a different hotel when I come back.
from Holland, Michigan
Submitted on 18-09-2016
Only in for one night but with plenty to do... arrived early and had to get the bags out of my car. The front desk was extremely helpful and so friendly that it made the task fun. Retrieving the luggage was spot on. The lobby lounge was also very wonderfully staffed... again very hospitable and helpful as we received excellent recommendations for delivery pizza. The room was spacious, clean and comfortable as was the bed in particular. Plus, a big plus for me...check out was at 12 noon!
from Rochester, United States
Submitted on 18-09-2016
This hotel is very conveniently located to Mayo Clinic and the Community/Convention Center. It's also located near most of the shops and restaurants business travelers are likely to frequent. Nothing is more than a quick walk away. The staff is also incredibly friendly and accommodating. They go above and beyond to provide great service.
from Fowler, Indiana
Submitted on 26-09-2016
Great place to stay, staff was excellent! Front desk was courteous and helpful, hotel was very clean, breakfast was yummy! Used the shuttle service going to convention center, would recommend this hotel for any traveler.
from Lexington, Kentucky
Submitted on 26-09-2016
As a Manager in the Hotel Industry I feel I am a little harder to please. I can not tell you how wowed I was at the team at this hotel!! Tiffany at Breakfast was fantastic! Knew folks by name, remembered what they like, you couldn't possibly be grumpy in the morning with this cheerful young lady there to great you! Holly and the two PM gentleman that work the desk were also wonderful! Very friendly and so accommodating, even when crazy busy at the desk with people checking in and phones ringing.... Read more
from Blaine, Minnesota
Submitted on 27-09-2016
Newly remolded room at the Hilton! Great lighting, beautifully decorated, enormous closet, it was a great experience! Water pressure was great. One of the best hotels I've stayed at, and a great price
from Naperville, Illinois
Submitted on 28-09-2016
Nice pool hottub, sky way access, proximity to Chesters, Starbucks, shopping, breakfast not included but reasonable. Quiet. Charming. Newspaper avx. Shuttle. Valet parking if lot is full. Friendly staff.
from Dallas, Texas
Submitted on 27-09-2016
I had a "special relationship" with this hotel for a long time. I left because the relationship changed. I was no longer special. I tried again with this visit. I am now treated "indifferent." But, this time...Good Bye!
Submitted on 28-09-2016
Very clean, convenient to downtown, helpful staff. Did not have any issues. Would love to see more parking, but that is difficult in larger cities. Breakfast staff was very nice and super helpful. Would definitely stay again.
from Cary, United States
Submitted on 01-10-2016
Hotel was under construction. Sometimes had to wait on elevator several times because construction crew was bring up stuuf and was no room on elevator. Also, everyday at 9 am the loud noise of drilling and screwing something. I find it hard to believe that they charged full price for a room with this going on. Amazing and Greed!
from Chicago, United States
Submitted on 03-10-2016
I've been using this hotel for years. Great staff, quiet rooms. Currently undergoing a $3million renovation. I saw the newly renovated rooms - they are very nice. Unlike some hotel chain breakfasts, the breakfast food provided is outstanding. It is located walking distance to great restaurants and micro-breweries. It is also centrally located to the Rochester Campus of the Mayo Clinic.
from Minneapolis, Minnesota
Submitted on 04-10-2016
This hotel is close to a lot of things in downtown Rochester. The staff was friendly and helpful. Our room was nice and clean. The hot tub and pool area were very grest! Overall the hotel had a nice feel and we would definitely stay there again.
from Alexaandria
Submitted on 04-10-2016
The band on the street played loudly and not well until 11 p.m. and right beyond our window. When I called the front desk at 10:30 to ask about a noise ordinance, I was told that there probably was one but it was a bar that hired the band privately and it was usually on a Thursday(this was Saturday) and last night they stopped at 10:45. Would you like to switch rooms? It was 10:30 p.m. and we had been in bed since 8:50 as our son had to be at a race by 7:00 a.m. The eggs are cold, greenish and ... Read more
from Richland Center, United States
Submitted on 04-10-2016
Clean hotel, friendly and professional staff, excellent location. Bar in lobby is convenient. Breakfast in house. Close to shopping, restaurants, the Mayo Clinic. Everyone was pleasant and professional and worked to make my stay enjoyable. Would recommend highly.
from Rochester, United States
Submitted on 10-10-2016
All staff were warm and welcoming, good service. Bed and pillows were perfect. Dark curtains really kept out the light effectively (right on a bright street). There was some renovation going on, but no noise or disturbance with this.
from Blair, Nebraska
Submitted on 19-10-2016
We were very pleased with hotel. Loved ability to select room during our stay. Courtesy shuttle driver was very accommodating with picking up and dropping off at clinic appointments. All amenities available.
from Lakeside, United States
Submitted on 19-10-2016
I chose this stay over another brand name due to the warm welcoming atmosphere and the services offered. It lived up to all my expectations and more. I will be back. Staff was very pleasant and made me feel valued as a customer.
from Singapore
Submitted on 20-10-2016
I had just arrived in Rochester after more than 24 hours of traveling and at the start of a more than three week trip around part of the US. I arrived at about 9pm, tired and hungry and the lady at the check in counter was so polite and kind. HHonors members get free water! The room was spacious and clean and warm. It is linked to the Mayo Clinic via the sky bridge system and is a short walk from the entrance of the Subway. Linked right to the shops at University Square, where there is a decent... Read more
from Andover
Submitted on 21-10-2016
Great hotel. Rooms are comfortable and clean. Great location to Conference Center, shopping and restaurants. Usually stay here once a year. Breakfast buffet to that is asesome. Will come back again!!!
from Michigan
Submitted on 22-10-2016
We stayed here 3 nights under 2 reservations (we did not know how long we would be at Mayo). Unfortunately due to a convention we had to move between reservations, but we were actually upgraded the last night and the manager had us just leave everything in our original room and they moved it all for us. The front staff also was helpful in pointing us to the Eagle Store. EVERYONE was very helpful and friendly. The location is perfect for Mayo, as well, and I highly recommend the Italian resta... Read more
from Roseville, CA, United States
Submitted on 25-10-2016
We have stayed at this hotel many times. We like it because it is close to the Mayo Clinic and the staff is Always friendly and helpful. We fly into Minneapolis and rent a car for the drive to Rochester. The parking is very good with easy access.
from Jacksonville Beach, FL, United States
Submitted on 02-11-2016
Great service from the staff. Clean rooms and well kept facility. Easy to get anywhere in any weather through the skyway connection. Centrally located downtown with easy skyway access to restaraunts and shopping right across the street and easy acess to Mayo facilities.
Submitted on 03-11-2016
I was in town for an interview and there was a problem with the company paid room. Tiffany was a great help she not only tracked down the billing info but handled everything for me!! She was very kind and understanding and a pleasure to deal with. My trip didn't start off on a good not but Tiffany sure turned it around for the better. I recommend staying here youll get top rate service and a great visit James M
Submitted on 06-11-2016
Black mold in the shower stains on the carpet. Handicap room that I wouldn't let my dog stay in. Very noisy not worth it. Hilton name should be ashamed. Suppose to stay 2 night left after 1. My husband won't even take a shower because to gross
from Rochester, Minnesota
Submitted on 06-11-2016
Exceeded expectations, great staff, clean rooms, breakfast outstanding. Would use this hotel again and suggest it to family and friends. Good location, maps were useful, connected by skywalk to the clinic, or just a few steps away to the medical facilities.
from Rochester MN, United States
Submitted on 07-11-2016
This hotel decided to do major plumbing repairs/upgrades on a Tuesday early mornings. ALL of the water was still black, even after 45 minutes. Could not shower or brush teeth. Carpet in halls are horrible! They have been doing "upgrades" for months now!
Submitted on 11-11-2016
Check in was quick and easy and he was very friendly and accommodating. Parking is a block away if back area is full. Not a bad walk at all but feel it should be in review. They do offer valet as well. Our room was recently renovated (and they are still in the process in hotel). It was very clean, nice a well appointed. Loud toilet which bothered my wife but not me. There are a lot of neat places to eat nearby. And it is very convenient for Mayo can connected via walk ways if needed. There was s... Read more
from Grand Forks, North Dakota
Submitted on 13-11-2016
While the hotel staff was excellent, I found my hotel stay to not be as accomadating. The TV is dated, along with room decor. The bed was uncomfortable and we found someone else's fooos in the fridge when we arrived. The shower gave very little water pressure and was overall a disappointing stay for a Hilton hotel.
Submitted on 16-11-2016
Hotel is overall very nice. Very well kept and clean. Staff was very friendly. My room faced the street and noises from the street were very noticible. Also could hear the adjacent room's alarm each morning. Pillow were all of the same type and very soft. Would prefer a firmer option for a pillow. Lot adjacent to hotel is very small, garage parking about a block away. Easy access to Mayo Clinic facilities via indoor walkways.
from Mason City, United States
Submitted on 16-11-2016
Everyone was kind and helpful. The room was clean and well kept with modern furnishings. I ordered room service a couple times and it was delivered in a timely manner and was hot and delicious. The staff were able to help me with questions regarding location of restaurants, shopping, and other city services. I had to call down to the maid service regarding a plugged toilet and they were immediate in their response and then cleaned my bathroom after unplugging the toilet. The only thing I di... Read more
from Minneapolis, Minnesota
Submitted on 18-11-2016
I stayed at this hotel in conjunction with an appt at Mayo. Tiffany was immediately welcoming, kind, knowledgeable and efficient. She has a passion for her job--she's a Jill-of-all-trades. Thank you, Tiffany, for your kindness and concern!!!
from Rochester, United States
Submitted on 22-11-2016
What a fantastic experience! From the valet parking day one to the quick and easy check out on day 3. I would highly suggest you have the breakfast buffet! The made to order omelettes were awesome!!!!
from United States
Submitted on 27-11-2016
I tend to be a heavy sleeper, but between the traffic down broadway, the room heater, and the refrigerator, I was woken up about every half hour and thus was not well rested in the morning. I probably will choose a hotel that is not on a main street if I stay in Rochester again. That said, the rooms were clean and the staff was excellent, so if you don't mind the noise, it could be ok for you.
from Indiana
Submitted on 29-11-2016
I have stayed here several times on my various trips to Rochester! The staff there are always friendly, professional and helpful! They are doing a lot of remodeling now, so it can be a bit noisy during the day, but still quiet in the evening and easy to sleep! The pool was also being repaired and it was not available. That was really the only disappointing thing! The buffet breakfast is great and the breakfast staff went out of their way to make me a little food to take with me for an earl... Read more
from Toronto, Canada
Submitted on 01-12-2016
The staff here are amazing, very friendly and helpful. Tiffany at the front desk is amazing, extremely knowledgeable, helpful and very friendly. 5 stars for her!! For breakfast the Chef made excellent omelettes. I strongly suggest requesting one. Brandon at the bar is a great guy too, remembers your name and friendly Strong recommendation to stay here Free internet was a little inconsistent, Id suggest getting the paid version if you are spending a lot of time working in your room
from Negaunee, Michigan
Submitted on 03-12-2016
I wasn't notified when booking that the place us under renovations. Will be great once done, I'm sure. Poor parking and room quality. Non functioning hot tub and that is what I look forward to the most with staying at a hotel. Disappointed .
from Naples, Florida
Submitted on 04-12-2016
The construction is not a problem unless you want to rest during the day as the jackhammers are quite loud. Elevators are also padded. Tiffany at reception did an excellent job. Check you bill as they added parking fees when we didn't even have a car.