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Sheraton Minneapolis West Hotel

Minneapolis, MN, US (MSP)

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Based on 274 reviews
Whether stopping by for a few days or settling in for a few weeks, Starwood hotels proves that time away from home doesn’t mean time away from l
Room & Rates

Traditional Double Room, 2 Double Beds

2 double beds
365 sq feet (34 sq meters)

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Club Room, 1 King Bed

1 king bed
365 sq feet (34 sq meters)

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Double Room, 2 Double Beds

2 double beds
365 sq feet (34 sq meters)

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room  Business Lounge Access

Club Room Business Lounge Access

1 king bed or 2 double beds
240-sq-foot (22-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, light refreshments, and Internet access in the lounge
Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room

2 double beds
Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room

Traditional Room

1 king bed or 2 double beds
234-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Double Beds Business Lounge Access

Club Room, 2 Double Beds Business Lounge Access

2 double beds
240-sq-foot (22-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, light refreshments, and Internet access in the lounge
Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

2 double beds
234-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 2 Double Beds, Poolside

Traditional Room, 2 Double Beds, Poolside

2 double beds
259-sq-foot (24-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room, 1 King Bed, Poolside

Traditional Room, 1 King Bed, Poolside

1 king bed
234-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room

Room

1 king and 1 sofa bed
237-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Traditional Room

Traditional Room

1 king bed or 2 single beds
234-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room

Room

1 king and 1 sofa bed
234-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Traditional Room, 1 King Bed

1 king bed
365 sq feet (34 sq meters)

Entertainment - Free WiFi, 42-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Sheraton Minneapolis West Hotel
12201 Ridgedale Dr, Minnetonka, MN US 55305

Rooms
Make yourself at home in one of the 220 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Sheraton Minneapolis West Hotel. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Minnetonka? This hotel has 5700 square feet (530 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 17 per person (approximately)
  • Pet fee: USD 100 per pet, per stay
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 274 reviews
from Iowa City, Iowa
Submitted on 19-04-2016
Booked two night stay in February through Priceline. Checked in at 3:05, front desk stated room wasn't ready. Manager states they are overbooked and tried sending us to a comfort inn. UNACCEPTABLE. Stated it was Priceline fault. BUYER BEWARE. No service recovery. Will never stay with Sheraton again!
from Jaipur, India
Submitted on 26-04-2016
Reception staff was good. Rooms are ok. The good part that many stores and malls are nearby so for shopping, it is a nice stay. Breakfast is little costly and for vegetarians, there s not much options available. Overall, stay was good.
from New York, NY
Submitted on 26-04-2016
The bed was soft (cartoonishly soft, even) and the shower was nice... everything you would expect from a hotel. None of that matters, though, because my stay was disrupted both nights by outâ??ofâ??control kids using the pool and literally screaming for hours at a time. If you want any peace and quiet, ask upfront that you are not given a room that surrounds the courtyard with the pool. The hotel management has absolutely no control over this area. My first night featured 3+ hours of kids ... Read more
from
Submitted on 01-05-2016
We booked online and reserved the non-refundable rate which turned out to be about $10-$15 cheaper a night vs a refundable reservation (about $90 a night with non-refundable rate). I suggest this as long as you know FOR SURE you are able to make your stay. Friendly staff, welcoming people and atmosphere, clean rooms, comfortable bed. This wasn't an issue for us but you have to pay for breakfast. Parking is great. Location is great-- Ridgedale Mall is adjacent. Not too far from Target Field-about... Read more
from
Submitted on 07-05-2016
Stayed for a week in this hotel, rooms are quite large and well appointed but quite hot as room fans are not very effective. Service is good but biggest issue is the overriding smell of chlorine throughout the hotel. There is lots or car park space and the proximity to the Ridgedale mall is a definite bonus
from
Submitted on 23-05-2016
We had a poolside room. We used the pool, but it was too cold to enjoy. Additionally the whirlpool was broken the entire duration of our stay. At night people partied outside the pool until I had to call security at 11:45 to ask them to quiet down. When that didn't work I had to get dressed and tell them to take the party elsewhere myself. The noise started up again at 6:00 am with unattended children screaming and playing in the pool area. Quiet hours are not observed. When trying to get cus... Read more
from Miami Usa
Submitted on 28-05-2016
This one is next to ridgedale mall, a bit further away from the big mall of america. The west end has a different clientele than the other sheratons. Weekends can be noisy around the pool, see other reviews. Redstone is a better bar option nearby nordstrom.
from Thunder Bay, Canada
Submitted on 31-05-2016
We stayed here for a week for a bridge tournament.it is a lovely venue. The staff were extremely pleasant. We had lounge access and it was terrific. Lots of choice and good quality food. The housekeeping was really spotty. One day our room was not freshened and I had to phone twice to get some fresh towels. They want you to use the green option but provide no towel racks. We really felt that the room was not kept clean. I do hate to mention these 2 issues as it was really a nice stay and I would... Read more
from Surprise, Arizona
Submitted on 12-06-2016
We booked this room though Hotwire, and got a really great rate. I was familiar with the hotel, as I grew up in MN, but had never stayed there. The exterior definitely doesn't match the interior; the interior is clean and polished and impressive. There is no bell staff or valet, so be prepared to tote your own bags - there are self-service carts in the lobby. We were greeted promptly and checked in. We were there for a romantic weekend, and had been on an early flight, so we were exhausted and... Read more
from Rochester, Illinois
Submitted on 15-06-2016
I will start with the positive aspects of this hotel The location is nice, across from Ridgedale mall and in the heart of the western suburbs. The rooms and lobby have been redone in recent years, and fit with expectations for a Sheraton. The price was low for a Sheraton. On to the negatives, and most of this might be tied to my room (#128). There were no exterior windows. Although there was a window to a hotel corridor, I felt like I was sleeping in a basement. There is a pool in the cen... Read more
from Dallas, Texas
Submitted on 15-06-2016
I only get the opportunity to stay at this hotel once a year but I look forward to my visit. The hotel has been renovated recently so the hotel is fresh and up to date. Service is solid and food was above my expectations this visit. I also like the fact there is a mall across the street that I can stop by and get prezzies for the family. I had to work late so ordered room service. I was expecting the standard hotel food but boy was I impressed with my order, I got BBQ Wings, the Burger and apple... Read more
from Indialantic, Florida
Submitted on 19-06-2016
We stayed at this location while attending a wedding. The family had arranged rooms to be held for guests. Upon our arrival at about 3:30 p.m.,we were waited on quickly. We hauled everything to the second floor and discovered one of our key cards did not function. Returned to the desk. We got settled in the room before using the bathroom , where we discovered a towel, screwdriver, and tub parts in the tub. I phoned the desk and described the issue. The clerk responded with, "So you'd like someon... Read more
from Chicago, Illinois, United States
Submitted on 22-06-2016
I typically stay downtown but needed to stay near Lake Minnetonka. With a short drive from Wayzata this is a great option! Check in was smooth and quick. I was given my room and upon arriving i noticed a red rug inside the door and music was playing...i thought i might have the wrong room but then i found that i was the VIP guest of the day. It was so ice to receive the little note and some treated, it makes traveling just a little bit better :) Great proximity to the the mall if desired. ... Read more
from Axel, The Netherlands
Submitted on 04-07-2016
The Sheraton is a typical, solid business hotel with great staff, good rooms, great beds and ample parking. Its location close to a number of restaurants and the shopping mall makes it a convenient location for after work meals and drinks. The rooms are clean, the shower works fine, the service is efficient. I am not a big fan of the classic American hotels around a court so I am always sort of struggling to love those kind of places. If you plan to drink and not drive crossing the street can be... Read more
from Rochester, Minnesota
Submitted on 14-07-2016
I stayed here for business and was disappointed in this SPG property. It's newly remodeled and beds were comfortable. The downside was the presentation. I arrived at my room to find cushions askew and the beds rumpled. I assumed someone had been in there and I had the wrong room. I went back and got a second room and much to my surprise it was the same thing! At that point I was exhausted from my travels and didn't see the point getting a third room. Obviously the housekeeping staff has opportun... Read more
from South Dakota
Submitted on 26-07-2016
Location, location, location!! Right off of 494/394 and close to Ridgedale Mall. The front desk staff was GREAT! Hotel in general was clean. Beds were super comfy! We were very happy with our stay...only thing was the pool was only open until 10 and we didn't get back from dinner until 10:30 and no complimentary breakfast (it is available for a charge) but that is clearly stated when we booked the room. There is plenty of breakfast options in the area though, so we did not care at all.
from Metro Minneapolis-Saint Paul, Minnesota
Submitted on 26-07-2016
Visitors exploring "Golden" West Minneapolis, this location provides a comfortable base camp. Close to Lake Minnetonka, a short walk to Ridgedale Mall, and situated in a lush green zone -- this hotel is an ideal deal. The rates were reasonable, rooms were comfortable -- staff was wonderful. And this Sheridan has that big hotel appeal -- features a bar, restaurant, work-out facility, a cosy club room, and spacious pool area. On a very hot or very cold weekend, plenty of room to roam indoors. A... Read more
from Bridgnorth, England, United Kingdom
Submitted on 10-08-2016
I stayed 14 nights in an "executive room" with access to the Club Lounge. The room was very comfortable and clean, but it wasn't great for such a long stay (no cooking facilities, no laundry room, not much space for clothes, impractical desk, etc.). The bed and bedding were exceptionally comfortable, and the in-room coffee from Starbucks was very good. I visited the Club Lounge a few times. The first time it was very messy, as a group of boys had spent some time in there watching TV and making ... Read more
from Minnesota
Submitted on 24-08-2016
Good location, comfortable beds, very clean, easy check-in, nice staff, would stay again, very quiet. Rooms were modern with nice decorating touches. Bathroom was very clean with nice toiletries. Lobby area nice.
from DFW metroplex
Submitted on 25-08-2016
I stayed at Sheraton West for 2 nights. The check in process was okay, but my room was not ready and it was almost 3 pm. They said it would be another few hours. That was a bummer, but they offered me another room not on the club floor.. for the same price. What??? I had to get to a funeral, so I was not going to waste time haggling. But, the room was clean, the bed was comfortable, they have a small convenience kind of store that is self serve. You pick out what you want and then write it up a... Read more
from New York
Submitted on 27-08-2016
We have stayed here many times over the last 10 years and have never been disappointed. The location is good if you want to be in the western suburbs. The rooms are nice and a good value. Nice bar and common area. Restaurant only so so. Front desk staff friendly and helpful
from Prague, Czech Republic
Submitted on 30-08-2016
I have spent 3 nights in the hotel last week. Compare to west-EU hotels of the same category you got way bigger room, not working wifi, extra charge for breakfast (not sure if 15 usd is cheap or expensive) - but I didnt like very limited selection of food. I didnt get 2 twin-beds in room but I am not American :)). Staff is nice (dont ask to put company address on bill its a pain), rooms are not the newest but still nice and comfortable bed was very soft, but thats personal opinion. No major iss... Read more
from Missoula, Montana
Submitted on 31-08-2016
We stayed here for 4 nights, 2 of which we got at a special rate because we where attending a special function at the hotel. We got to Minnetonka a 2 days earlier than we had expected to. We called the hotel as soon as we knew we'd be earlier and ask if they would extend the special rate for 2 more nights. We were told the place was booked up and they could not extent the special but we could get a room at 2 plus times the rate. Not knowing much about the Minneapolis area or use to driving in bi... Read more
from Fredericksburg, Virginia
Submitted on 12-09-2016
I had a great stay at the Sheraton Minneapolis West Hotel. I got a king suite on Expedia last minute for $90 a night, which was much cheaper than many hotels in downtown. Luckily I had a car, and it's very convenient to the freeway, and about 10 minutes to downtown with no traffic. Had a great, comfortable stay. Very comfortable King bed. Free gourmet coffee and bottle water in the room. Also I received free breakfast on the 4th floor in the executive lounge, which was decent. Good coffee... Read more
from Evansville, Indiana
Submitted on 12-09-2016
Very little could be considered positive about this extended weekend. Staff was not enthusiastic about their position Limited shuttle service was non existent. Meaning there was none From Thursday through Monday. Contacted corporate on Friday, Rene put a"rush" on the request and we received an answer the following Thursday after we were back home. Will never stay at any of their properties if possible.
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