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The Westin Minneapolis

Minneapolis, MN, US (MSP)

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Based on 1047 reviews
Transformed from Minneapolis’s historic Farmers and Mechanics Bank building, The Westin Minneapolis will be your home to renewal in the Twin Cit
Room & Rates

Accessible Two Double bed

Accessible Two Double bed
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Accessible One King bed

Accessible One King bed
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Deluxe Two Double beds

Deluxe Two Double Beds
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Deluxe One King bed

Deluxe One King bed
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Executive Two Double beds

Executive Two Double beds
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Executive One King

Executive One King
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Traditional One King

Traditional One King
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Traditional Two Double Beds

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The Westin Minneapolis
88 South 6th Street, Minneapolis, MN US 55402


The Westin Minneapolis is approximately 10 miles from Minneapolis – Sr. Paul International Airport. At the pulse of cosmopolitan Minneapolis, this hotel is conveniently connected to over seven miles of the skyway system – the city’s signature walkway to business, shopping, and entertainment venues. This hotel is also a short walk from the Minneapolis Convention Center, Metrodome, Target Center, and nationally recognized theatres and museums.

Originally built in 1941, the landmark features the original 34-foot vaulted bank lobby, marble staircase, and wood carved emblems signifying the leading industries of the World War II era. The Westin Minneapolis invites you to enjoy a historic journey and uniquely inspired hospitality experience.


  • Indoor Heated Pool + Whirlpool/Hot Tub
  • 24-Hour Business Center + Copy/Printing Service
  • Express Check-In + Express Check-Out
  • 24-Hour Valet And Limited Self-Parking Facilities
  • Wireless High Speed Internet Access (USD 12.95 Per Day)
  • Westin Kids Club + Gift Shop


The Westin Minneapolis is a seamless integration of contemporary convenience and historic significance, these 214 guest rooms boast an intriguing combination of sophistication and rejuvenation. All guest rooms feature the famed Westin Heavenly Bed and Heavenly Bath, MP3 and iPod players, 32” LCD televisions, wireless and wired Internet, oversized working desk with ergonomic mesh swivel chair, and a chaise lounge for relaxation.

  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA Approved
  • ATM Machine
  • Adjoining Rooms
  • Babysitting
  • Banquet Facility
  • Business Center
  • Business Services
  • Concierge Desk
  • Conference Rooms
  • Elevator / Lift
  • Executive Floor
  • Express Check-In
  • Express Check-Out
  • Fine Dining
  • Fitness Facility
  • Full Breakfast
  • Gift Shop on Property
  • Great for Kids
  • Great for Nightlife
  • Handicap Accessible Elevator
  • Heated Pool
  • Ice Machine
  • Indoor Hot Tub
  • Indoor Pool
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Jogging Area
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Massage Therapist
  • Non-Smoking Property
  • Pet-Friendly
  • Public Internet Access
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Secured Parking
  • Security Guard
  • Swimming Pool
  • Valet Parking
  • Wake-Up Service
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Whirlpool
  • Widescreen TV
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1047 reviews
from Santa Clarita, California
Submitted on 20-05-2016
I stayed at the Westin while in town on business. I was very impressed with the historic aspect of the building & that it used to be a bank. The staff were very friendly & accommodating. The restaurant is delicious for both breakfast & dinner. The only thing I didn't like about the room was the closet where the ironing board was did not have a lot of room between the bed & the door. Otherwise it was a great stay.
from Grosse Pointe Park, Michigan
Submitted on 21-05-2016
Stayed here on a recent business trip. The location is very convenient if you need to be downtown, but the hotel can be pricey compared to other options in the area. The setting is very well done, in the old bank building. The rooms are reliable Westin style - spacious, well maintained, if a little uninspiring. But good for business, for sure.
from Becker, Minnesota
Submitted on 22-05-2016
We spent one night here because of the room in a suite for 5 of us (three kids under 11). Parents had a king bed (and it was heavenly) in the bedroom and two kids shared the pullout sofa while the third slept on a rollaway bed. There was plenty of room for all of us. The bathroom had a deliciously deep tub meant for soaking and a rainfall shower. Both very nice and relaxing. The kids really enjoyed the stainless steel pool and the hot tub. Location is great -- within walking distance o... Read more
from Rockville Centre, New York
Submitted on 23-05-2016
I had a nice corner room on a high floor overlooking downtown Minneapolis. King bed was really comfortable, view was great. Everything functioned properly and the place was very clean. Good health club with plenty of machinery. All staff I interacted were courteous, friendly and professional. Great bar/restaurant/lobby downstairs - super high ceiling as it used to be a bank. Overall the usual excellent experience I expect from Westin/Starwood.
from Deer River, Minnesota
Submitted on 25-05-2016
The hotel has a great look to it. Staff was very friendly and helpful. The room was pretty standard but was up to date. Comfortable beds and slept wonderfully. Great location downtown. Would stay here again.
from Winterset, Iowa
Submitted on 28-05-2016
First, the good part about this hotel was its convenient location by the Light Rail station, which was clean and easy to use. Other than that, I had a problem with the perfume-y scent pumped through their air circulation system to give the place a distinctive "good" smell. While the scent itself wasn't bad, it was so intense that it irritated my nose and lungs. The smell also hung on me after I left the hotel. Admittedly I am sensitive to things like that, but anyone with athsma or allergies cou... Read more
from San Francisco, California
Submitted on 04-06-2016
This hotel is centrally located and has a really neat lobby. It used to be a bank branch so they've kept a lot of the historic parts intact. The room is a standard Westin, but would recommend as a solid choice in Minneapolis.
from Daytona
Submitted on 06-06-2016
One of our favorite hotels is the Westin Minneapolis. The rooms are nice and the prices are competetive . Banks restaurant is one of the best downtown. Rachael is the office manager and is very polite, professional and accommodating.
from New York
Submitted on 06-06-2016
Great location, great staff, quieter than expected place. Our room was fine, two beds, clean and nice bathroom. Rachel at the front desk was the best, she was over the top kind and helpful, and did more than I expected. She even wrote a hand note to me. The location is walking distance to the Target field, and the downtown action, plus we used uber and lyft to get around to other sites. It is one block from lite rail, so its only 1.75 from airport on lite rail. Its not super fancy room, but goo... Read more
from Plymouth, Minnesota
Submitted on 16-06-2016
My son and I attended a meeting at The Westin. We rushed getting there because we were running late and I parked in the lot across the street and discovered...I'd forgotten my wallet at home. After our meeting finished we asked Justin if he could validate parking, when we explained the whole story, he personally lent us the money to pay parking. Thank you, Justin. My absent mindedness could have been a HUGE issue. You saved the day. I was honored to be able to pay Justin back and will pay it f... Read more
from Minneapolis, Minnesota
Submitted on 16-06-2016
I would assume this is mainly a hotel that business travelers would stay at so it was fairly quiet when we stayed here, which was nice compared to some of the other hotels in the area. Check in was quick and the staff were friendly. We reserved an upgraded grand room; however, it did not appear to be that grand and only had one small window so was more like a standard room. But we did enjoy the bed and the room was spacious so it was nothing to ruin our stay. The part we loved most about the hot... Read more
Submitted on 17-06-2016
Good choice when you need to do business in the twin cities. Good breakfast selection and quick if you're in a hurry. Would be my choice when I return. Rooms are comfortable and quiet. Staff courteous and responsive. Enjoy...
from Minneapolis, MN
Submitted on 20-06-2016
Great central location downtown. Easy walk to multiple restaurants, event sites. Rooms are OK - clean but nothing special. The restaurant and bar, and the overall hotel common areas are beautiful, though. Also a nice spa on site. Overall, good value for the money. Rooms could be a bit nicer for the price.. Huge bathroom but doesn't make good use of space, as an example.
from Somerset, New Jersey
Submitted on 28-06-2016
I have stayed at many Westin's before and the Minneapolis location did not disappoint. The lobby and bar are beautiful, the staff as always very helpful and courteous. The room was nice but a bit smaller than I am used to with the Westin. The bathroom was beautifully decorated (really loved the look) but small. Overall would stay again and would recommend to anyone.
from Sioux Falls, SD
Submitted on 29-06-2016
We just returned from a two-stay in the Westin Minneapolis and are totally mystified at the glowing reviews on this site. We arrived at the apparent front door of the Westin at about 4:15 PM on Monday. The valet was inattentive, but since it was a very busy time of day in downtown Mpls we understood. After we were serviced by the valet attendant we entered the door - sans doorman - with our bags in tow - and discovered a very beautiful art deco lobby. Walking toward the registration desk o... Read more
Submitted on 04-07-2016
We have made the 4th weekend an annual at The Westin. We are SPG members and stay at their properties whenever possible. We absolutely love how dog friendly SPG is and spread the word to our 5000+ Facebook network via the large dog rescue we are active in. In addition, I am recovering from 2 major low back surgeries. Justin at the front desk helped us throughout our stay to make sure we were very comfortable and happy. He is amazing at his job!! I only wish his level of excellent customer servic... Read more
from Toronto, Canada
Submitted on 05-07-2016
Stayed at this property in June 2016. The Art Deco lobby is tastefully done in a bank motif. The rooms are small, especially for families. Also, due to the nature of the building, it's extremely difficult to see out the windows. Most are above an average person's height. The $41/day for valet parking is ridiculous. Overall, a good stay for business travellers, but not families.
from New York City, New York
Submitted on 07-07-2016
We had an amazing experience at the Westin MN thanks to the kind attentions of manager Justin and bartender Matthew. Obvious hospitality pros, this duo generously entertained us for our first hour in the city, with drinks, recommendations, and tales of the fascinating history of the building. Definitely stop in for at least a drink and enjoy the design of the lobby, which, housed in the former Farmers and Mechanics' Bank, sports a mixture of original deco and cleverly updated design features, in... Read more
from Colfax Wi
Submitted on 08-07-2016
Really comfy. Weekend rates great. Heart of msp. Get the city view king on the SPG floor... Very comfy. Staff goes out of their way to meet need. We parked in garage directly across from hotel...cheaper than valet. A converted bank... Kewl#
Submitted on 10-07-2016
The only reason I rated this hotel 2 stars and not 1 is because of the amazingly comfortable bed. Let me explain. Upon arrival--3:03pm--after traveling from Chicago with our teenager and dog, the front desk informed us that our suite wasn't ready and it was going to be awhile and she'd call when it was. Really? The flippant attitude irritated me. My husband confirmed check-in time and again, with the whatever attitude, she said she could downgrade us to a double bed room. What the what? I ha... Read more
from New York City, New York
Submitted on 12-07-2016
Don't get me wrong, the Westin is a luxury hotel. The art deco building is stunning but way too cold to enjoy unfortunately ... not really environment friendly to have so much AC on. And for $350 per night, I would have expected a nicer gym and pool - the gym is vast and well equipped, but it's all grey with no windows, so it's quite depressing. Same for the pool, it's a nice lap pool, but it would really benefit from nicer painting or even some wood decor. And finally for the price, I would ha... Read more
from Minnesota
Submitted on 14-07-2016
I love the people, the atmosphere, the decor- really everything about the hotel. The bar is outstanding and open, yet classy. The beds are my favorite anywhere. I can hardly get up in the morning, I love them so much. I stay here whenever I can- Westin did a great job of using this former bank's amenities within their building.
from Winnipeg, Canada
Submitted on 16-07-2016
My wife and I stayed here on July 10. Upon arrival we were promptly greeted by Justin who was magnificent! He upgraded us to one of their fabulous suites without us making a request. What a room! The entrance/bank area is grand and beautiful! This is a great hotel in a great location with 5 star service. We will return.
from Arkansas
Submitted on 23-07-2016
The hotel is beautiful. The room I stayed in was beautiful and very comfortable. The staff was professional and polite. The location is fantastic. Overall I really enjoyed my stay at the Westin, but there were SEVERAL things that occurred that left me very disappointed for the price I paid to stay at this establishment. 1) I arrived about 8:30 pm. I am unfamiliar with the Minneapolis area, and being a female alone I didn't want to wander around in an unknown large city. (I definitely later got... Read more
from New York City, New York
Submitted on 23-07-2016
The first suite we walked into had an smokey/wood aroma that didn't sit well with us. We received a new room promptly and we were extremely pleased. The hotel is convenient to, convention center and the light rail system.
Submitted on 26-07-2016
The rooms are elegant and spacious. The bar scene is grown and sexy, but a bit pricey. They have all of the amenities covered. However, the staff was not very friendly, welcoming, or accommodating! It's right in the heart of Minneapolis.
from Calgary
Submitted on 26-07-2016
Overall it was a pleasant stay. We stayed in the one-bedroom suite and the suite was clean and spacious. There were no windows in the living room, but that was not a problem. Room service was a bit hit and miss. Order accuracy was a challenge. Pool and workout area was good especially for a fitness oriented person. Valet gent was excellent and even put gas in the vehicle for us. The down side: Paying for internet service? Yikes. Even Fairmont doesn't charge for that. 21% service fee... Read more
from Bellingham, Washington
Submitted on 26-07-2016
Super clean room, 1 of the cleanest hotels I have ever stayed in. Check in was effortless. Good price for the high quality of your room. Average size room but well equipped. Modern and comfortable. Bathroom was clean and hot water was readily available, no waiting. Great bed and woke up refreshed each morning. The front desk was so helpful and took care of all my needs, extra pillow, etc. Absolutely great and will be back again!
from Melbourne, Australia
Submitted on 30-07-2016
My stay at the Westin Minneapolis from 24th to 27th July was a wonderful experience. The staff at the reception gave me a very highly hospitable welcome. They were very friendly and very helpful with the check in and the checkout processes. My lodgings were beautifully furnished and spacious. The bathroom was large and well-stocked. The seating in the restaurant, which is spacious, provides both cordial and intimate atmosphere. The service was, like all others in this hotel, excellent. The ... Read more
from Fort Worth, Texas
Submitted on 31-07-2016
We had spent a week at the lake with family and had a great time, but wanted to spend a little time taking in the sights of MPLS so booked the Westin mostly based on price and location. Westin hotels have always been nice when I have stayed at them before but this one outshines most of even the highest end hotels. The hotel is in the old Farmers & Merchants bank building and the lobby is quite spectacular. Rooms were small but very comfortable with big showers, comfy beds and great views. Th... Read more
from Brainerd, Minnesota
Submitted on 01-08-2016
Our family stayed at the Westin from 7/29 - 7/31 for a wedding. Our stay overall was decent but I guess I expected more from this level of hotel. I arrived at the hotel at 2:15 on Friday afternoon and drove around the hotel looking for a parking ramp connected to the hotel. There wasn't one but they did have valet for ~$41 per night! I parked across the street where the parking fee was $2 for the first 20 minutes and $20 for the next 20 minutes! I hoped to check-in and find out that the Wes... Read more
from Philadelphia, Pennsylvania
Submitted on 02-08-2016
This is a great hotel with a great location and service. My only feedback is that I would like them to update and brighten up the workout area. The food was very good and the bar atmosphere is open and light.
Submitted on 03-08-2016
Everyone was very nice and hepful Loved the hotel Loved the pool and hot tub Beds were great heavenly Coffee was fantastic Everything was in walking distance Took the light rail to mall of america Toured the wells fargo museum Walked through the skyways Room service was fast and food was good
from Harris
Submitted on 06-08-2016
This hotel used to be a bank and the entrance is absolutely beautiful! The staff was very friendly and answered all questions we had regarding the property and our stay. I would definitely stay here again!
from McKinney, Texas
Submitted on 11-08-2016
The showers in this hotel remind me of some European hotels; modern, clean and fixtures to accommodate. The international staff was polite, and efficient (Sasha at the front desk, Marco with room service). The room service was fast, and quick to correct minor mistakes. The food was good - not excellent, and certainly not worth the amount they charged, but it was delivered quickly. The A/C worked, but lacked a little punch on a hot, muggy day. Nice TV's and wide choice of channels. Personall... Read more
from Winter Park, Florida
Submitted on 16-08-2016
This hotel in downtown Minneapolis is good to average. The rooms were comfortable, well furnished but small. The bathrooms were cramped and poorly laid out. Service was average with a small issue handled but not in a spectacular fashion. The gym was reasonable with good equipment and space.
from Redwood City, CA
Submitted on 17-08-2016
The lobby is a little strangely set up, registration is at two small desks behind a very large bar/restaurant area. (The bar/restaurant is attractive, and service in both was excellent.) The first room we got had a leak from the vent opening above the bathroom sink, which after I noticed it, I realized was obviously not new since the sink was stained from the dripping water. Unfortunately, I didn't notice it until after we had unpacked. The front desk did promptly change our room, when I called... Read more
Submitted on 24-08-2016
I thought it was a very nice hotel for the price. The walls are pretty thin and we could hear the people staying next door talking all night which kept us awake. The staff was very friendly. I thought the lobby bar was a little pricey
from Chicago, Illinois
Submitted on 29-08-2016
Stayed at this hotel while visiting friends and family over the weekend. The interior is quite cool since it used to be an old bank and so it has a formal feel to the lobby, and the wine cellar is the old vault. The rooms are good sized, we had a double room with two queen beds, and the bathrooms are clean. The pool is a little small, and when we were there in the morning, it felt like a sauna inside. The only real issue I had was with the parking, it was valet and cost $44 a day. Ouch. If y... Read more
from Milwaukee, Wisconsin
Submitted on 30-08-2016
Was not given a room until 4 hours after check-in. I booked a deluxe king with city view and got a 5th floor room facing a tall building right across the street. The front desk only offered 2 breakfast buffet vouchers. There was hair on the bathroom floor and the bed was somewhat comfortable. The breakfast buffet was average and the scrambled eggs were very dry. Walked over to Bruegger's and got something else to eat.
from Kitchener
Submitted on 30-08-2016
We stayed at this hotel for three nights while on a business trip to Minneapolis. The location is central for the business district. We found the hotel to have an impressive lobby/restaurant which is a former bank. Check in was quick and professional. The room was a little on the smallish side but clean and modern. The window looked out onto an office tower that was 10 feet away so no view, and really you tried to keep your curtains closed during the day with it being so close to the next build... Read more
from New York City, New York
Submitted on 05-09-2016
We stayed at this hotel for a long weekend and overall we weren't that impressed. The noise insolation to the hallways was nonexistent, and you could also hear a bit of what was going on next door. The "view" from the room was an office building 8 feet away. And the bathroom door couldn't close fully. The room service also happened very late afternoon / evening every day, and it seemed like it only happened on our second day after we called them. But the room was fine and the location ok.
from Iowa City, Iowa
Submitted on 11-09-2016
Only a few blocks from Target Field and Target Center. Vikings stadium is very close as well. Plenty of dining options close by. The valet staff are very friendly and helpful. The front desk staff were curtiois. I was here a few years ago and it seems that maintenance has been lacking in the rooms. We also had a half drank bottle of water on the desk. The pool and hot tub are small but nice and clean. Next time we are in town we will probably try somewhere else.
from Corpus Christi, Texas
Submitted on 17-09-2016
Got a very good deal on hoteltonight for 2 nights. Room wasn't serviced or made up after the first night. We politely alerted staff, who apologized for the "oversight," but then neglected to bring up the replacement coffee we requested.
from Indian Wells
Submitted on 23-09-2016
I really like this hotel. The BANK restaurant had a innovative menu. Rooms were large and comfortable. Lots of entertainment options that are close to the hotel. Really nice workout facilities with indoor pool
from Duluth, Minnesota
Submitted on 26-09-2016
We were very happy with our stay. The rooms were spacious, clean, and comfortable. It is a great location downtown. The only drawback is parking. While you have to pay to park at most downtown hotels the Westin is not associated with any lots so it's about $40 to park for one night and the ramp is not connected to the hotel. Just something to be aware of before arriving.
from Worthington, Minnesota, United States
Submitted on 27-09-2016
Great weekend stay for a Twins game and Gophers Football game get a way. Really cool building made from a bank to a hotel. The bar is exceptionally nice, and if you choose to go there, and I recommend you do, ask for Pete the Bartender...He topped of and made the weekend! Excellent Bartender and a very friendly young man. He makes great drinks and great conversation!
from Seattle, Washington
Submitted on 29-09-2016
The Westin is a very nice hotel located in the heart of downtown. Rooms are spacious and clean. Staff is polite. Very good for business travelers - good WiFi and lots of outlets in the room. A host of good restaurants nearby.
from Newport Beach, California
Submitted on 29-09-2016
A very nice renovation of an old bank building into a fairly standard Westin property. It is clean and comfortable with the decent indoor pool. The speed of Room Service is terrible, but otherwise the service was very good.
from MD
Submitted on 02-10-2016
All personnel were very friendly and prompt! Room service was very fast. Room service food was good. We asked about a microwave and they had one ! Brought it to our room! Bottled water given daily. Good toiletries. Nice bar and you can order dinner at the bar. Bagel shop and Oceanaire restaurant ) (Delicious) within 1 block. Public transportation. I would stay here again.
from Minneapolis, Minnesota
Submitted on 04-10-2016
The management of this hotel has a tin ear. Hundreds of people stayed at this hotel during the 2016 Ryder Cup Golf Tournament. People were leaving the hotel on shuttle busses and by car at 5:30 a.m. Hundreds of people wanted a cup of coffee before they left the hotel. But, they don't serve coffee until 6:30 a.m. They didn't have the faintest clue that hundreds of people would be leaving the hotel earlier than normal business hours. The clerk told people to go across the street to Brueger's Bagel... Read more
from New Brunswick, NJ
Submitted on 06-10-2016
I stayed at The Westin Minneapolis for a few days while on tour and it was an oasis. The front desk staff went above and beyond giving me step by step directions and even giving me a short description of what was in the area. The hotel was plush and elegant and the bed was pure heaven, I swear it was made of marshmallow fluff!! Room service was speedy, but I was a little disappointed in the food options. That's probably only because there's a health theme, and I am not generally looking for ... Read more
from Athens, Greece
Submitted on 07-10-2016
Stay 2 days in Westin MN, hotel services great, very friendly people and great location. Complimentary high speed wifi internet, 24 hours gym and a great restaurant. The room really clean and quite. All you need for a business stay!
from Tustin, California
Submitted on 07-10-2016
I checked in for one night and the process is very easy being a platinum member. The staff didn't seem to friendly or to care if I was platinum or not. The room was a nice size and through some buildings I could see the Foshay Tower (W Hotel) out my window. The room was very over priced at nearly $400 a night because Target had their annual meeting and they overcharged everyone. Parking is also too much at $45 a night, but I parked at a lot around the corner for $18. The only thing I real... Read more
from Denver, Colorado
Submitted on 11-10-2016
Gym was dirty, no water, no towels. No water fountains worked in hotel. Business office didn't have paper. Had to request coffee coffeemaker in room. Front desk was very kind and apologetic. Beds were great.
from Mentor, Ohio
Submitted on 11-10-2016
Beautiful and very comfortable room. The room was very quiet during my stay. Service in the lobby was very attentive. Very close to the Mate train and in walking distance to the Bank stadium. We found several excellent restaurants near the hotel.
from Owatonna, Minnesota
Submitted on 12-10-2016
Great location in downtown Minneapolis to US Bank Stadium, start of Twin Cities Marathon and great restaurants. The hotel was nice, room was comfortable and The Bank was nice for a drink. Pricing was high, but driven by all the events in town for the weekend I would guess. Great old building that has been repurposed.
Submitted on 12-10-2016
The hotel staff are incredible!!! Love the fact that it was a bank with all of the old architecture when you walk in the large lobby. However, the bathroom is extremely odd. The door is huge so you are always having to close it to get to the sink, or to the mirror. Worse, housekeeping never went to our room. We had to call twice to get towels and requested new toiletries waiting for an hour and a half. Once they were delivered there were no new toiletries - soap specifically - brought with... Read more
Submitted on 12-10-2016
Very nice clean hotel centrally located. The lobby is spectacular though a bit convoluted to get to the elevators. Rooms were well appointed and comfortable in standard Westin fare. I would imagine parking might be tough FYI. Gym was very nice.
from Saint Paul, Minnesota
Submitted on 17-10-2016
I like that this property was once a bank. It has history. Character. It's also a Starwood property that HAS a pool and a hot tub. The pool has a very interesting story. You should definitely check it out. The food at the on-property restaurant is average at the bar. Not sure if it's different if you sit at a table but my guess is that it comes from the same kitchen. The bartender though was very friendly and asked questions about where I was from, etc. As a Platinum member, I was very pleased t... Read more
from New York City, New York
Submitted on 18-10-2016
Run, don't walk away from this property. After several decent stays I came back here for work but awoke to bites and itchy lumps all over my upper body. As any normal person would I packed up and got another room issued. The hotel claimed they checked it out, apparently with an independent pest expert to find nothing. Tell that to the 12 welts on my arms, back and neck!! So, for the inconvenience of changing rooms, the discomfort from the bites and now the fact I have to clean all my clothes wit... Read more
from Centerville, Minnesota, United States
Submitted on 18-10-2016
This hotel is both beautiful and comfortable. I slept so well here when we stayed downtown Mpls after an event. I loved that it's connected to the skyways and valet parking was included. The Bank restaurant has great HH apps and drinks. Whenever I can find a discount I choose to stay here, otherwise the regular prices or event prices can be a bit high.
from TSan Francisco, California
Submitted on 23-10-2016
Great lobby, restaurant and bar. Very convenient. Rooms are small, beds nice though. Missing detail on cleanliness.....phones, remote, handles, coffee stains on walls behind tables. Bathroom doors are inefficient bang into each other, difficult to maneuver.
from Devils Lake, North Dakota
Submitted on 24-10-2016
Absolutely enjoyed the Westin! From arrival and valet parking to walking in the doors to an expansive cavern of dark wood with a sprawling bar and restaurant that was breathtaking. What a great job they have done renovating this old Bank into a fabulous hotel right downtown Minneapolis in the middle of everything. Several bars, restaurants and theatres within a 5 block radius means no driving during your stay.
from Ottawa, Canada
Submitted on 25-10-2016
Staff were friendly, even with the construction on the street. We had originally only been planning on staying one night, but changed to two nights about a week before. Normally the front desk would have simply adjusted the reservations at check-in, but for some reason we had to change rooms from one night to the next. When making the switch the agent said that this was because we were being upgraded for our second night. Sadly upon getting into our "upgraded" room we found that not only was... Read more
from Slayton, Minnesota
Submitted on 27-10-2016
The Westin was a great stay! Staff was polite and helpful. Checked in fast with no hassle. Love the downtown location. Drinks at the bar were a little pricey but the bartender was very nice and made great drinks!
from Dubuque, Iowa
Submitted on 31-10-2016
We stayed here the last weekend in October. We have stayed here in the past, but this time was better. Since Marriott bought the Sheraton Hotels and were merged our accounts we got a nice upgrade when we checked in. We stayed on the top floor and it was so peaceful, best night sleep, comfortable bed and quiet running HVAC. Staff was very welcoming when I checked in. Elevators are tucked away, not right by the exterior doors. The furnishings were in good condition and modern, and had no trou... Read more
Submitted on 13-11-2016
The Westin upgraded our room, had a nice hand written note wishing us a happy 20th anniversary and a bottle of wine, cheese, nuts and crackers delivered! They went above and beyond for us! Nice rooms, clean and spacious.
from West Palm Beach, Florida
Submitted on 14-11-2016
Beautiful foyer and entry for the Westin. Comfortable rooms, and attentive staff. Make sure you provide early check notification - I ended up waiting until after 4pm to get my room :(. Right down town with lots of stores, restaurants and other services.
Submitted on 20-11-2016
The staff was great, housekeeping was exceptional .room was clean . Also pool area and gym area very clean . The hotel was located in a central location with easy access to Skyway although I must note hotel in general seems under maintained and out-of-date also valet parking attendance mislead us initially pushing valet parking ,which was quite expensive, we were able to find reasonable parking right across from hotel on our own at a much lower price than attendance reported
from Fergus Falls, Minnesota
Submitted on 20-11-2016
The hotel incorporates and old bank complete with walk-in safe into the architecture. The lobby area and restaurant/ bar is extremely nice and beautifully decorated. Rooms are large and the bed comfortable as you would expect from a Weston. Great place to stay!
Submitted on 22-11-2016
I only stayed a few days and it was beautiful. The only tip I have is to be prepared to pay at least $20 a day for parking. The staff were very nice and friendly. I'd definitely stay again. We were given a handicapped room, which was great because it was very spacious. Room service staff were also very nice. I wish I could have extended my trip!
from Washington DC, District of Columbia
Submitted on 25-11-2016
The Westin in downtown Minneapolis was, for many years, one of the best-managed Starwood properties. During the last couple of stays, however, it seems that standards are slipping, whether attitude during reception or coordinating complimentary coffee during early-morning hours. Bright spots include a father-son team serving in the Bank restaurant, food & beverage menu upgrades and also overnight front-desk staffer Dan. But when the day and evening desk staff were asked several times from F... Read more
Submitted on 27-11-2016
We stayed here Labor Day weekend and it's a really nice hotel , very modern , perfect downtown location , nice restaurant, great location for Twins games and all the night life in the heart of the city
from Willmar, Minnesota
Submitted on 27-11-2016
Thanks for a great stay!! We really appreciated Aaron and Pete at the Bank! They made our stay memorable!! We enjoyed the location of the hotel and the great service at the restaurant!! Thanks Pete!!!
from Fargo, North Dakota
Submitted on 29-11-2016
Kate at the front desk was awesome, remembered that I was also apartment hunting. Pleasant and cheerful! Dining room staff were exceptional! We had the same waiter all three mornings (I didn't catch his name, darn it) but he chatted with my daughter and told her that her bright and smiling face, upbeat attitude really make his day! All the staff were pleasant and very quick to serve, coffee was full and hot! Housekeepers were fantastic. room was clean, neat and well supplied. And I almost... Read more