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Hilton Garden Inn Minneapolis Airport/Mall of America

Minneapolis, MN, US (MSP)

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Based on 96 reviews
Modern comfort next to MSP Airport and Mall of America.
Room & Rates
1 King Bed - Hilton Garden Inn Minneapolis Airport/Mall of America - 1

1 King Bed

  • 1 king bed
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
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1 King Bed Junior Suite w/ Sofabed - Hilton Garden Inn Minneapolis Airport/Mall of America - 2

1 King Bed Junior Suite w/ Sofabed

  • 1 king bed
  • living area w/ sofa bed
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
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1 King Studio Suite Hearing Accessible - Hilton Garden Inn Minneapolis Airport/Mall of America - 3

1 King Studio Suite Hearing Accessible

  • 1 king bed
  • living area w/ sofa bed
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
Hide room details
1 King Hearing Accessible - Hilton Garden Inn Minneapolis Airport/Mall of America - 4

1 King Hearing Accessible

  • 1 king bed
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
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1 Queen Bed - Hilton Garden Inn Minneapolis Airport/Mall of America - 5

1 Queen Bed

  • 1 queen bed
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
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1 Queen Accessible Room w/ Bathtub - Hilton Garden Inn Minneapolis Airport/Mall of America - 6

1 Queen Accessible Room w/ Bathtub

  • 1 queen bed
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
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1 Queen Mobility Accessible w/ Roll-In Shower - Hilton Garden Inn Minneapolis Airport/Mall of America - 7

1 Queen Mobility Accessible w/ Roll-In Shower

  • 1 queen bed
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
Hide room details
1 Queen Mobility/Hearing Accessible Roll-In Shower - Hilton Garden Inn Minneapolis Airport/Mall of America - 8

1 Queen Mobility/Hearing Accessible Roll-In Shower

  • 1 queen bed
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
Hide room details
2 Queen Beds - Hilton Garden Inn Minneapolis Airport/Mall of America - 9

2 Queen Beds

  • 2 queen beds
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
Hide room details
2 Queen Hearing Accessible Room - Hilton Garden Inn Minneapolis Airport/Mall of America - 10

2 Queen Hearing Accessible Room

  • 2 queen beds
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • granite counters
  • flat screen TV w/ premium channels
  • MP3 docking station
  • desk w/ ergonomic chair
  • bath products and hair dryer
  • iron/ironing board
  • non-smoking
Hide room details
Hilton Garden Inn Minneapolis Airport/Mall of America
1601 American Blvd East, Bloomington, MN US 55425

All 200 guest rooms boast the brand's signature bedding, featuring fresh, white duvets and crisp linens; a spacious and clutter-free work desk with an ergonomic desk chair; and an in-room "hospitality center" with a mini fridge, microwave oven and Keurig coffee maker. Guests also enjoy complimentary WiFi throughout the hotel, a 24-hour business center, a state-of-the-art fitness center, and an indoor pool chlorinated with salt water.

  • 6 minutes from MinneapolisSaint Paul (MSP) International Airport with 24-hour complimentary shuttle
  • 0.5 miles from Mall of America with complimentary shuttle
  • Full-service restaurant and bar with adjacent outdoor patio
  • Complimentary WiFi
  • Experienced Sales team on hand to help create memorable group events
  • Cooked-to-order breakfast available

Whether you`re a business traveler needing to stay productive, a meeting planner requiring guest rooms, flexible meeting space and catering, or a Mall of America visitor, the new Hilton Garden Inn Minneapolis Airport Mall of America is ready to welcome you.

Exercise in the complimentary 24-hour fitness center and swim lengths of the indoor heated pool, before relaxing on the adjacent patio. Take advantage of 1,600 sq ft. of flexible meeting space the largest meeting room comfortably accommodating 40 guests, classroom-style, or 60 guests, theater-style. Our full-service team will provide for all your food and beverage needs as well as any audio visual requests. The complimentary 24-hour business center features both PC and Mac workstations. Room Service is available between 4pm and 10pm daily offering selections from our restaurant, while our 24-hour Pavilion Pantry sells snacks, meals and beverages on the go. 

AMENITIES:
  • ATM Machine
  • Audio Visual Equipment
  • Business Center
  • Business Services
  • Coin Operated Laundry
  • Fitness Facility
  • Free Wi-Fi
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Meeting rooms
  • Multilingual Staff
  • On-Site Convenience Store
  • Safe Deposit at Front Desk
  • Snack Bar
  • Swimming Pool
  • Valet Parking
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 96 reviews
from Rice Lake, Wisconsin
Submitted on 21-06-2016
Our floor was under construction and the smell of paint was so strong we all had headaches. At 7 a.m in the morning the workers were using a saw right outside our door. If a motel is under construction- then the desk should NOT book rooms on that floor. I had out-of-state guests and was so embarrassed. The breakfast buffet consisted of bagels so dry and hard you couldn't chew them- and the pastries were stale. We booked a room with a roll-out bed and they did not have one available when we arriv... Read more
from Conifer, Colorado
Submitted on 21-06-2016
This hotel is undergoing MAJOR renovation‚?¶something they don‚??t mention on reservation sites. The glue smell in the rooms is so bad that my wife got sick. The hallways are dangerous with construction material and bare electrical wires all over, and the ‚??lobby‚?? is a converted first floor guest room in the back. The internet doesn't work, breakfast is late, cold and uneatable in a converted exercise room. DO NOT STAY HERE until 2017 at the earliest.
from Charles City, United States
Submitted on 27-06-2016
I will never stay at this place again. A number of issues that were poor. Transportation issues from locations in town, people were rude, TV didn't work then a guy came up to try to fix the TV at 11:30 at night. Hotel kitchen closed 15 minutes before they were supposed to. Would have ordered sooner but we waited in town three hours after calling in a number of times giving them the address they claimed they still couldn't find us. A taxi came and picked us up to take us back to hotel. Pillow... Read more
from Ankeny, United States
Submitted on 29-06-2016
I would not stay here again. Staff was ok and lobby was nice but the rooms were small and dirty. I booked an King Bed Junior Suite and was told this was the biggest room they had and it was the size of an average hotel room. There was nothing "suite" about this room.
from
Submitted on 11-07-2016
Skip this hotel- there are better options for the money. :/ The place is under construction and the staff were indifferent. Rooms were dated and just plain old. Bedding had hairs in it. Save yourself the aggravation and find a better spot.
from Denver, United States
Submitted on 11-07-2016
Garden Inn is great. This facility had weird window cover design that would not block light at the bottom. made sleeping somewhat troublesome with outside bright lighting entering the room. other than that it was a normal good Garden Inn experience.
from Vacaville, California
Submitted on 14-07-2016
We were concerned about the hotel due to past Tripadvisor reviews. I called the hotel right before we left on vacation to see guests if guests were still smelling paint and glue. They desk said that renovations were complete--she assured me that the renovation was complete. Our room was very nice and extremely quiet.
from Newburgh, Indiana, United States
Submitted on 15-07-2016
As others have written, this property is in a renovation mode; however, at this point the major efforts in the common areas are completed. Staff in the lobby, restaurant, and bar were very good to interact with- of particular mention was the chef at breakfast - we were cutting it close to their end time for breakfast and he encouraged us to enjoy with a genuinely warm "hey, we got time - come on and enjoy some breakfast!". We stayed on the 6th floor and the accommodations were great! Nothing in... Read more
from Round Rock, United States
Submitted on 17-07-2016
This place has the worse air conditioning I have ever seen in a hotel. Their beds are totally uncomfortable, they no longer have their air beds. I was there during the grand opening and the food was not very good.
from United States
Submitted on 20-07-2016
Nicely appointed and great service from staff made for a wonderful stay. Will definitely be on my "return to" list. Also liked the convenient location, close to MOA and airport, easy access to and from Interstate.
from Walker, Minnesota
Submitted on 25-07-2016
This hotel was recently remodeled. But they didn't finish some of the renovations. The elevators have tape over holes. Our room had open and exposed outlets. Over all they've done well renovating the hotel, but they're missing some of the smaller details. The check in staff was rather inattentive and had technology issues. During the morning breakfast it was chaotic and disorganized. They had a hard time getting meals out and cleaning tables. They would probably do better to just have a buffet.
from Oxford
Submitted on 25-07-2016
This hotel is just minutes from the airport, yet quiet. The staff is great and the rooms are very good. I stayed here because of a very early departure. This location allowed me to be at the airport check-in (rental car returned), 15 minutes from leaving my room. The hotel is convenient to a range of restaurants and shopping areas.
from seoul, South Korea
Submitted on 28-07-2016
Hotel has been recently renovated, has a modern, clean vibe. Rooms are comfortable, clean and spacious. Was greeted by friendly hotel staff with a helpful and positive attitude. Location provided easy access to the airport Minneapolis airport, about a 5 minute trip. Not alot of restaurants close by.
from denver, United States
Submitted on 28-07-2016
Great hotel for a business trip. Location was great near the airport, easy on/off the high ways and lots of places to eat close by. Great for a business but not so much for a family or romantic trip. Staff was very nice and helpful. There was a nice meeting room and the lobby would be great for a quick business meeting. Very close to the mall of America so lots of choices for dinner. Not downtown was nice.
from Madison, United States
Submitted on 29-07-2016
This hotel provided a comfortable bed but if you are looking to be respected as a customer this is not the place for you. The majority of the staff was rude! We experienced countless problems during our stay. Poor service in the restaurant, incorrect billing, and several staff members who were unhelpful and rude. In my opinion this hotel needs an overhaul of employees and some training in customer service. Two days after my stay ended I am still trying to resolve issues with my bill. This ... Read more
from spokane
Submitted on 09-08-2016
Hilton recently took this hotel over and did a decent makeover. Up to the standards of a Garden Inn. Except for the food. We had three different entrees for dinner and all were tasteless. Located minutes from the airport and the Mall of America. Free shuttle to both. Customer service solid.
from Hutchinson, Minnesota
Submitted on 10-08-2016
This hotel should have charged more. No complaints. Hotel is within walking distance of water park of America. The hotel at water park of America was $70 more. This hotel also had a shuttle to the mall of America but he did not use.
from Brandon, United States
Submitted on 10-08-2016
The hotel is new, in a great location, with a very comfortable bed. Good cooked to order breakfast. Shuttle to/from the airport was on time even though I had a very early flight out. This is a very quiet hotel and I would certainly stay here again on my next trip to MN.
from
Submitted on 10-08-2016
The staff were extremely accommodating and the accommodations were very nice. We liked the open concept in the lobby with the restaurant and lounge area. The rooms were clean and the pool was refreshing.
from Crown Point, Indiana
Submitted on 10-08-2016
Beds were great and very comfortable. Quiet in the room ;not like other hotels.Pool was nice. Wish they had a hot tub. Room was very clean . Service was excellent.Location was great ; close to Mall of America. Staff was very helpful.
from Houston, Texas
Submitted on 14-08-2016
This is a nice place. Very clean, and convenient to airport, restaurants, and Mall of America. Nice amenities too. If you're looking to be comfortable, and close to food and travel, then this is the place for you.
from Mesa, Arizona
Submitted on 15-08-2016
Nice place to stay when catching flight from Airport. Clean rooms and nice that they have bar and restaurant on site. Shuttle to and from mall of America and the airport make it very convenient. Would stay again.
from NYC, United States
Submitted on 30-08-2016
Nice remodeling, but stuck with expensive breakfast buffet.Tough to find something closer than is less than a huge buffet for breakfast. Otherwise, it was a nice stay. Van from airport is nice to have.
from Exmouth, United Kingdom
Submitted on 01-09-2016
Stayed here for 11 nights to attend my daughters wedding. This was the first time to the US. I had booked through Expedia in January when this hotel was called the Holiday Inn & Suites Airport Mall. Good points: 1. It's close to the Mall of America with all it's shops, restaurants, cinemas, aquarium & theme park, the Water Park of America, IKEA & Metro Station 2. Free shuttle service from / to the Minneapolis St Pauls Airport & Mall of America 3. I found the breakfast was really good but slo... Read more
from
Submitted on 04-09-2016
This hotel was a bit better than I expected. It is in a nice location near both the Mall of America and the MSP airport. The room seemed small, but both room and lobby were similar to other Hilton Garden Inn hotels.l
from Seattle, United States
Submitted on 06-09-2016
This hotel has a good location, is relatively new, clean and comfortable. The one thing they should do is add more storage to the bathroom and the room entry for hanging coats and other personal items. Overall a good value hotel.
from
Submitted on 12-10-2016
I travel weekly, and have stayed at this property many, many nights ! Each stay I have received service that is far above excellence. The staff is knowledgeable, efficient, and make me feel like I am the most important guest in the hotel ! The hotel is absolutely beautiful - clean, fresh and very convenient for travelers with a Business Center, complimentary WiFi, warm and welcoming lobby, great breakfast area and a nice bar area to end my work days. The staff is always very friendly and go... Read more
from Dousman, Wisconsin
Submitted on 12-10-2016
I was pleasantly surprised with how nice this hotel was- a perfect business stay. From the cordial staff to the bright sunny lobby and the large modern rooms, the Hilton Garden Inn was an excellent choice. I didn't get to utilize them but the pool and work out room looked nice as well. -Conveniently located with a complimentary shuttle as well.
from Fayetteville, AR, United States
Submitted on 12-10-2016
Great staff. The clean and functional rooms exceeded our expectations. The hourly shuttle service (5 minute ride) to Mall of America was a nice/unexpected bonus, and gave us incredible access to a wide range of dining options.
from Jacksonville, Florida
Submitted on 13-10-2016
Had to travel to MN for work not knowing it was the beginning of the Ryder Cup. Very hard to find a hotel and we landed on this one. at $450 a night! Seriously annoying when hotels do this. This hotel is not even close to garnering that kind of rate. The hotel lobby was decent, staff professional, room grubby and room was missing black out curtain/shade. Went back down to front desk to explain the problem and was asked what did I want to do about it. um, do I look like a blind installer? ... Read more
from london
Submitted on 13-10-2016
The hotel was excellent, my only criticism was there was no safe deposit boxes in the reception and in the rooms I think this is very important when travelling, but besides this staff were excellent. Breakfast was very good and was good value for the price Dinner was basically good, except they need to make sure the food is piping hot.
from Edmond, OK
Submitted on 17-10-2016
My one-night stay here was under less than ideal conditions. Because of snow in Edmonton, AB, my flight to MSP was greatly delayed. That meant that I missed any chance at a connection home to OKC and had to spend the night in Minneapolis. As you might imagine I was both tired and disappointed when I checked-in to HGI. I'm happy to report however that my fortunes improved as soon as I hopped on HGI's airport shuttle. The shuttle driver was prompt and courteous. We enjoyed nice conversation... Read more
from Erhard, United States
Submitted on 17-10-2016
Everything was excellent from check-in to check-out. Staff was all friendly and helpful. Noon check-out time is nice and when asked for a later check-out time there was no hesitation. The rooms are a little small, though. Ate in the dining room/bar twice and both times the food was excellent, prices reasonable and wait staff was outstanding. Convenient location to the Mall of America.
from Whitchurch, United Kingdom
Submitted on 20-10-2016
Shuttle service from the airport is good. The rooms are well appointed and nicely finished and have everything you need. They are a bit on the small side but are ok. Fitness centre is good and the breakfast selection is excellent with freshly cooked hot food to order. Good wifi too.
from Portland, Oregon
Submitted on 21-10-2016
As usual, my main complaint revolves around feather bedding. I don't understand why I am given the option to make requests when they rarely are completed. It took two calls to the front desk and two hours to get the feather bedding removed. If I hadn't had these challenges, I would have happily given 5 stars. Service at checkin was great. Room was perfect, even had the ceramic wood floors I love. Slept like a baby, bed great and room super quiet. They have a restaurant on site and the food was f... Read more
from Huntington Beach, United States
Submitted on 21-10-2016
My air conditioner was stuck on and my room was like a meat locker. I couldn't get anyone to shut it off, bring more blankets or even answer the phone. I got no sleep at all and for this they offered me a lousy 2000 Hilton points! What a joke!!!
from Minnetonka, Minnesota
Submitted on 22-10-2016
Very nice open, clean decor. Breakfast setup very nice with made to order omelets. Shuttle on the hour to Mall of America brought us to dinner. Meeting room was convenient to work in as a group and offered lunch delivery.
from Alexandria, United States
Submitted on 24-10-2016
Clean rooms, friendly staff, beautiful lobby area. The pool was a little smaller but worked for us. It was a very modern atmosphere. My husband also used the shuttle to the airport and did not have any complaints with the service on the shuttle.
from
Submitted on 27-10-2016
Perfect hotel for my business needs . Clean and so accommodating . Love the floors in the rooms . Bar and restaurant were delightful and delicious I can't wait to stay again . Staff was very friendly and helpful as well. All around a great experience
from
Submitted on 27-10-2016
Friendly courteous OUTSTANDING staff. Beautiful bar, excellent food, nice lounge area. Pool clean and working. A HUGE BIG SHOUT OUT TO THE STAFF, SHUTTLE DRIVERS, MANAGER, KELSEY ANDERSON and SALES MANAGER, AMBER JOHNSON. Thank you all so much for going above and beyond to help me out when travel plans were disrupted. I will definitely be visiting your hotel again. Thank you thank you. If I could give your staff 10 STARS I would. Sincerely, Jean Schroedl
from Toronto, Canada
Submitted on 01-11-2016
We spent one night at this hotel and from checkin to checkout was efficiency at its finest. This hotel is modern with beautiful decor and amenities as well as free parking. The rooms are cleanly and the beds are comfortable. Given that I spent the previous two nights at the Hilton Minneapolis downtown with poor customer service, this property was a redemption for the Hilton brand in Minneapolis for me. In future, I would stay here without a doubt.
from Oshkosh, United States
Submitted on 01-11-2016
Pool has crazy high levels of chlorine but it's close proximity to both MOA and Ikea make it great for shoppers. 15 drive to the Xcel Energy Center. Great service. Nice rooms, not the greatest Bed(a little to firm for my taste) but everything was really high quality
from Appleton, United States
Submitted on 02-11-2016
Great service and good amenities. Newly renovated and very clean. Bar and restaurant with quality food selection available. Shuttle service was excellent and always on time. Pool was small but clean--watch the pool deck though it is slippery when wet.
from Kennesaw, United States
Submitted on 02-11-2016
Our stay was brief and we chose it for the proximity to the airport , we had an early morning flight! Wish could have stayed longer, we will definitely stay there again next time we are in Minneapolis.
from
Submitted on 02-11-2016
Loved this hotel, newly renovated and to Hilton Garden Inn Brand, staff was great and loved the shuttle quick and convenient ride to the airport and back a couple days later, good comfy beds, didn't have a chance to try the breakfast due to an early flight but it smelled great and the staff was fantastic in the morning.
from Chandler, United States
Submitted on 04-11-2016
I travel a lot for business and stay mostly in mid-level hotels. I never have any huge complaints, because I'm comfortable with that level of quality. However, this hotel EXCEEDED my expectations. The new lobby is open, gorgeous. The fitness center had a good amount of space, free weights, medicine balls, and a versatile cable machine. Every employee I came across was friendly and helpful. The airport pickup was prompt and the driver was great (friendly, interesting, safe). I was also able to ta... Read more
from Charlotte, North Carolina
Submitted on 06-11-2016
I had an excellent time. Beautiful place.. wonderful guest service. Thank you Donna ELalfy for such a terrific service for breakfast. Donna is an excellent server and made me feel so attentive during breakfast meal. Thank you Hilton staff for such wonderful vacation!! See you all next time.
from Brookings, South Dakota
Submitted on 06-11-2016
This hotel is quite conveniently located to many restaurants and of course to the Mall of America. It is also easy to locate and get to. Very typical Hilton Garden with nice features and friendly staff
from Grafton, North Dakota, United States
Submitted on 08-11-2016
To make it simple, I'll start off by saying I will definitely stay here again. When we walked into the lobby to check in, it was very nice. The lobby was bright and attractive. There was plenty of seats to relax and visit. The breakfast is also served in the lobby area. The room was nice. We had a single king room. It was a little tight between the bed and the area with the fridge/microwave/drawers/work space. There was one chair with a nice stand for working. But that's the only extra chair th... Read more
from Bemidji, MN
Submitted on 09-11-2016
I stayed at the Hilton Garden inn while attending the Keith Urban concert. We arrived at noon and was allowed to check in. It was a gorgeous November day so 13 family members enjoyed the outdoor patio catching up and socializing before the concert. The staff was friendly and helped us line up a cab to the concert. We did not eat the breakfast buffet on Sunday am but the food looked Wonderful.
from Winnipeg, Canada
Submitted on 09-11-2016
Great location as it was very close to the mall of America and the shuttle service was excellent. Staff was very friendly and efficient. The rooms were like new, not sure if they were just renovated but very pleased. A definite return!!
from
Submitted on 10-11-2016
The staff was always friendly. The rooms were clean. The food in the restaurant was surprisingly good though they tend to need more staff, they seemed to be running crazy. The location to the airport and Mall of America is perfect, and if you don't have a car they offer a shuttle bus.
from Sewickley
Submitted on 13-11-2016
Excellent choice near the airport . Arrival and check out was first notch and was surprisingly quiet even though near the end of the runway and interstate . Did not try the restaurant although other Hilton Garden Inns are fine. Great value.
from Jacksonville, United States
Submitted on 14-11-2016
Convenient location-this hotel is close to Mall of Americas and the MSP airport. Shuttle service was great. The facility was very clean with friendly staff. The restaurant offered great options even for a vegetarian.
from Chippewa Falls, United States
Submitted on 13-11-2016
Great hotel for access to Mall of America & Minneapolis St. Paul International Airport. Rooms are clean, hotel is well maintained, the shuttle service to the MOA & MSP is excellent. Since I live 108 miles from MSP I use this hotel when I am flying out on early morning flights. I would also use it for overnight shopping trips to Minneapolis.
from Chicago IL
Submitted on 15-11-2016
Our group traveled to Minneapolis to see the Luther exhibit at MIA. This location provided a convenient and short trip to MIA, while still being in an area to provide something for non-tour time hours. The Mall of America, reachable by shuttle from the hotel, is about a mile away and offers many dining options. The hotel lobby is beautiful and super clean. Seriously, I never saw a table wait to be cleaned or a mess sit for longer than 10-15 minutes during our three days there. It is a highly us... Read more
from Sioux City, Iowa
Submitted on 22-11-2016
My bed in the room had candy in the sheets. Which makes me believe they didn't put clean sheets on the bed when last guests checked out. They gave my single bed reservation away bc I had to stay in a double bed room. I was never able to get a hold of the front desk to ask for housekeeping to put clean sheets on my bed or to schedule a shuttle ride. Very disappointing stay
from Cypress, Texas
Submitted on 24-11-2016
I stayed at this hotel for two weeks but flew home on the weekend in between. I checked in online plus I'm a diamond member. Upon my 11pm arrival the room I had picked was gone, my key wasn't ready, I had to ask for my breakfast vouchers and then he tried to only give me two and I had to ask for my bottles of water. Not a good check in. After week 1 check out my coworker was charged for a breakfast which he didn't notice until week 2. After week 2 check out I was charged for room service which... Read more
from Fort Wayne, Indiana
Submitted on 30-11-2016
This hotel was very nice for a first time stay in Bloomington MN, my boyfriend and I were up there to check out Mall of America and was very pleased with how everything looked! The staff was amazing, the rooms were super cute & check out and check in was super fast with their App
from Schenectady, New York
Submitted on 03-12-2016
The hotel in general is really nice, with some extra touches like an outdoor patio and a sun room. The decor is contemporary but not coldly so. My room was clean and comfortable. I appreciated having a microwave and fridge in the room, and access to a guest laundry room.
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