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Holiday Inn Hotel & Suites Maple Grove Arbor Lakes

Minneapolis, MN, US (MSP)

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Based on 216 reviews
Room & Rates

One King Bed Non-Smoking Roll In Shower

  • One King Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

One King and One Sofa Bed Non-Smoking

  • One King and One Sofa Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Suite One King Bed with Jetted Tub

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Suite One King Bed Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Suite Two Queen Beds

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Standard

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Two Queen Beds Non-Smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Two Queen Beds Non-Smoking Accessible

  • Two Queen Beds
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Business Center

Two Queen Beds Non-Smoking Accessible

  • Two Queen Beds
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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One King Bed Non-Smoking Accessible

  • One King Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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STANDARD ROOM

KNG WITH SOFA BED NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

KING DELUXE ACCESSIBLE ROLL SHWR NOSMK

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

2 BED MOBIL ACCESSIBLE ROLL SHWR NOSMK

2 BED SUITE NONSMOKE

SUITE FEATURE NONSMOKE

KNG KIDS STE NONSMOKE

Holiday Inn Hotel & Suites Maple Grove Arbor Lakes
11801 Fountains Way, Maple Grove, MN US 55369

Hotel Features.
Holiday Inn Hotel & Suites Maple Grove Arbor Lakes features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a complimentary waterpark with a waterslide. Also located on site are an indoor pool, a children's pool, a fitness facility, and a spa tub. This 3-star property has a business center and offers small meeting rooms and audio-visual equipment. Complimentary wireless Internet access is available in public areas. This Maple Grove property has event space consisting of banquet facilities and conference/meeting rooms. Self parking is complimentary. Additional property amenities include an arcade/game room, multilingual staff, and laundry facilities.

Guestrooms.
136 air-conditioned guestrooms at Holiday Inn Hotel & Suites Maple Grove Arbor Lakes feature coffee/tea makers and complimentary newspapers. Refrigerators and microwaves are offered. Bathrooms feature shower/tub combinations and hair dryers. Wireless Internet access is available. In addition to desks, guestrooms offer direct-dial phones with voice mail, as well as free local calls (restrictions may apply). Televisions have premium satellite channels, video-game consoles, and pay movies. Rooms also include irons/ironing boards. Housekeeping is available daily.


Based on 216 reviews
from Galway, Ireland
Submitted on 15-03-2016
The people at reception are super friendly and helpful. My room was comfortable, clean and I had a few good sleeps there. Breakfast was very pleasant, buffet style and plenty of options with really nice staff. This is my second stay here and I would return again.
from South Dakota
Submitted on 22-03-2016
Walls are paper thin, as in, you can hear a regular conversation going on in any rooms around you. The pull out chair (chair, not sofa) in the family suite was not suitable for even my 3 year old to sleep on. Very small, very uncomfortable. Our family of 5 got next to no sleep on a Thursday night, so we checked out the next morning and moved to a much cheaper, much nicer hotel. I could put up with the above mentioned negatives if I wasn't paying an average of $200/night to stay there. Their... Read more
from
Submitted on 05-04-2016
We booked a birthday party in the Venetian water park and it was wonderful. All items ordered were correct and we had a nice, roomy area for table and chairs even during a busy Friday night. HIghly recommend the water park for a bday party - it was a 10 year celebration.
from Wisconsin
Submitted on 03-05-2016
There were signs in the elevator that said 'please excuse our dust while we remodel'. I didn't notice any work being done but the room I was in seemed to have been updated. I liked the layout of the room, when you walked in there was a small sitting area with an oversized chair and a table with 4 chairs. Then there was a kichenette to the right with a full size refrigerator, microwave, cabinet space and a sink. To the left was the bathroom which was nice sized with plenty of counter space whi... Read more
from Warner Robins, Georgia
Submitted on 05-05-2016
My room was clean and comfy. The airline tossed some of my hba so I was happy to see their amenities included Bath &Body Works products. Coffee is an important part of my life, and no matter what time we came thru the lobby, it was always fresh and delicious. The fairy statue in the lobby was a nice touch.
from Maple Grove, Minnesota
Submitted on 30-05-2016
Booked a vacation for my kids during the week and found out the water slides are only open on the weekend. Bummer and the kids were so looking forward to it. Didn't see this posted anywhere on the website.
from Yankton, South Dakota
Submitted on 05-06-2016
We had people from all over the country staying at the Holiday Inn and Suites for our daughter's wedding. Everyone said this was one of the best stays they have ever had. The entire hotel staff was friendly and willing to help with anything we needed. They arranged a room for us to use a meet and greet area as people were arriving for the wedding. They allowed us to arrange flowers in one of the meeting rooms and they stored all our wedding desserts in their coolers. The rooms were clean an... Read more
from NH
Submitted on 05-06-2016
We needed two rooms but could only one was available. We got a suite which met our needs - 2 adults and 2 grown kids. Room had two double beds and a pullout single. The suite also had a small table and refrig and separate sink. Because of the water park it was very busy with families and you could smell the chlorine. Located in a shopping mall with lots of chain restaurants
from United States
Submitted on 23-06-2016
The reservation we had at another IHG hotel was cancelled due to flooding in the room we had reserved so we were moved to the Holiday Inn Hotel & Suites at Arbor Lakes. While we didn't get a suite, we were given a very comfortable room and also compensated for a full breakfast in the morning. Our room was very nice and the staff was super considering what had happened to us. They went our of their way to make us comfortable and they did an excellent job. Would highly recommend this hotel and... Read more
from Winnipeg, Canada
Submitted on 06-07-2016
I am very disappointed in this hotel and the customer service. We booked the hotel because we had kids staying with us because of the water slide. When we got there the slides were closed. We talked to front desk and said we will take 10 dollars off your stay. Wow.... The pool was open and hot tub and that was open till 10 pm and then they closed the pool at 9pm. It was very dissapointing for the kids. The customer service at this place sucks and would not recommend this to any family stay... Read more
from Brighton, Michigan
Submitted on 16-07-2016
I should have known, when I lifted the lid of the toilet and found a live bug doing the back stroke in there! I could stop there but I won't. This hotel is in a newer, popular shopping area so I thought it would be worth the $160 per night I paid. The reception area looks old and outdated. This place has a waterpark attached. If I would have known that I wouldn't even have stayed here. My suite was at the very end of the hall so it must have really tired out the housekeeping staff, getting all t... Read more
from Brooklyn Park, Minnesota
Submitted on 25-07-2016
I had reserved a birthday party at the water park but my son got sick, Jess & bill the water park managers where flexible and a great help. Steph and Paul at the front desk where friendly and made me feel welcomed during my stay! Breakfast at the hotel buffet was limited but good and again the staff there where great!
from Deland
Submitted on 14-08-2016
My husband travels regularly to Maple Grove for business, and brought me along on a recent trip.I would have loved to have said this place was great, but alas, that was not the case. From the minute we arrived we had problems, our fridge froze our drinks which proceeded to explode, our room did not get cleaned for several days, and the restaurant is completely overpriced. he housekeeping staff did try to make amends by giving us a free movie, and a coupon for a free appetizer in the restaurant, ... Read more
from
Submitted on 28-08-2016
We absolutely love this holiday Inn property. We have 2 kids, 1 16 and 1 10 and they love the water park and breakfast buffet as well as how close all of the other restaurants and shopping just outside the hotel's door. I mean what kid doesn't love a Dave and Busters next door. The staff were fantastic and this place has just been remodeled. I love the wood floor in the room and their exercise room is better than some gyms I have been in. I mean I was expecting 1 tread mill, a bike and maybe ... Read more
from Saint Paul, Minnesota
Submitted on 29-08-2016
Arrived at 4:30pm for check in at 4pm, no rooms available. Dragging 2 small kids in tow. There was staff mopping the lobby floor and it was standing water all around. Very dangerous. One tv in our room had 4 obscure channels. No cable, no analog channels. Worthless. The flooring in the room was cheap and sticky to bare feet. Disappointed, won't be going back.
from
Submitted on 31-08-2016
We stayed for two nights- a Friday and Saturday. Hotel was clean and nice. Water park is fun and well maintained. Poolside snack bar is great. We ordered pizza and nachos for the kids, and both were excellent. (And they have beer and liquor for the parents.) Breakfast buffet is really good, and affordable. Great spot for families! Will go back!
from Hudson, Wisconsin
Submitted on 06-09-2016
Took the kids to celebrate a birthday for the day/night. The hotel was clean, the water park was great, and the staff was exceptional. Overall it was a 1st Class experience, looking forward to going back again. Plus the area has so much to offer when it comes to shopping and dinning (all within walking distance). A+
from Fairfax, Virginia
Submitted on 08-09-2016
This was a wonderful place to stay. The hotel was very nice and clean and the staff friendly and helpful. The pool and water park was a great thing for the kids. I would recommend if you are in the area.
from
Submitted on 15-10-2016
Beautifully decorated. We chose to stay here for our yearly free night from our IHG Rewards card. It smelled nice and clean, & the staff was super friendly. The only thing that prevented me from giving it 5 stars was that there was a little bit of mold growing on the bathroom ceiling from the shower steam, which could happen anywhere.
from Fort Wayne, Indiana
Submitted on 17-10-2016
Hotel was average, clean but could have more modern updates for the nightly rate they charge. Probably will not stay at that facility again. Hotel was close to beautiful outdoor shopping mall and restaurants, so that definitely was a plus.
from
Submitted on 05-11-2016
Hotel was dirty, overpriced and the service was brutal. The management was completely incompetent and non responsive to the issues. Rooms were not cleaned, billing was incorrect, and food was extremely high priced. This is not Holiday Inn quality we are use to. If you are staying in the area, there are many other quality hotels around.
from
Submitted on 07-11-2016
Came to the hotel for a wedding at the golf course which there was a shuttle service to. The hotel is beautiful and in a great location next to shops and restaurants. Couldn't have asked for better. The breakfast buffet was mediocre and was not free. Thought that was bizarre. Loved the spacious rooms and the decor was modern and simple. Would stay again.
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