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Holiday Inn Mpls/St Paul Arpt-Mall Of Amer

Minneapolis, MN, US (MSP)

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Based on 186 reviews
Room & Rates
Exterior

One Queen Bed 2 Room Suite Nonsmoking

  • One Queen Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

One Queen Bed Executive Corner Nonsmokin

  • One Queen Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

One Queen Bed Nonsmoking

  • One Queen Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

1 Queen Mobility Access Tub Nonsmoking

  • One Queen Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

One Queen Bed With Pullout Sofa Nonsmok

  • One Queen Bed
  • One Sleeper Sofa Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

Two Double Beds Nonsmoking

  • Two Double Beds
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Exterior

Standard Room

  • One Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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STANDARD ROOM

1QN EXEC EDIT NONSMOKE

ONE QUEEN BED NONSMOKE

1BD WITH SOFA BED NONSMOKE

1BD MOBILITY ACCESSIBLE TUB NOSMOKING

2 DBL BEDS NONSMOKE

EXECUTIVE SUITE NONSMOKE

Holiday Inn Mpls/St Paul Arpt-Mall Of Amer
2700 Pilot Knob Rd, Eagan, MN US 55121

Hotel Features.
Holiday Inn Mpls/St Paul Arpt-Mall Of Amer features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3.5-star property has a business center and offers small meeting rooms, audio-visual equipment, and business services. Wireless Internet access is available in public areas. This Eagan property has event space consisting of banquet facilities and conference/meeting rooms. The property has a roundtrip airport shuttle, which is complimentary. Guest parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities.

Guestrooms.
187 air-conditioned guestrooms at Holiday Inn Mpls/St Paul Arpt-Mall Of Amer feature CD players and coffee/tea makers. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is available. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). Televisions have premium cable channels, video-game consoles, and pay movies. Electronic check-out, irons/ironing boards, and clock radios are also provided. Housekeeping is offered daily and guests may request wake-up calls.


Based on 186 reviews
from Hibbing, Minnesota
Submitted on 21-04-2016
I would have given this hotel a better rating, but the front desk staff were not that helpful on the night shift. I had spoke to a very helpful manager about something when I first checked in, but the night staff just claimed to not know what I was talking about, and said that they did not even know who the manager was that I spoke to. Either they were just new, or were rude and did not care. Overall the hotel was clean and I enjoyed my stay, other then the staff.
from Willmar, Minnesota
Submitted on 30-04-2016
We had a great stay. Ross at Lone Oak Cafe was great! He provided great service and was fun and friendly! Thanks for a great weekend stay! We will be back when in the area. The shuttle service was nice too. Rooms were clean and daily device was good.
from Saint Cloud, Minnesota, Usa
Submitted on 04-05-2016
Have stayed here many times before flying off to vacation or cruise. Great location, excellent shuttle service to airport. Friendly and helpful staff. Rooms are great. Excellent choice to stay and leave your car. Less than 10 minutes to the airport.
from Gurnee, Illinois
Submitted on 05-05-2016
Nice holiday inn with a friendly front desk staff. Rooms were a little dated but overall decent. My only real issue is with the water. I think they treat it with a water softener because it leaves a residue on you. It feels like the soap doesn't wash off completely. Other than that it's a good hotel. It is basically in the landing flight path of the airport but it's not that loud.
from WI
Submitted on 22-05-2016
Stayed here March 2016 for park and fly. Hotel was clean and average, no complaints. Used the airport shuttle and service was good. Only bad thing I noticed was a lot of garbage in the parking lot, bad of guests to leave garbage just lay, but hotel could have cleaned it up. Some people complained of airplane noise, while there was constant planes flying over we really couldn't hear them and they didn't bother us in our sleep. Would recommend this hotel.
from Appleton, WI
Submitted on 14-06-2016
Nice hotel near airport - shuttle service is available. We had a guy check us in and he was very rude, huffing and puffing, tossed me the room cards. Also didn't acknowledge me as an IHG member - I had to ask for my points. Not sure we would stay here again... Rude staff will change my mind about future stays. Also, due to this beng close to airport - it is loud with airplanes.
from Spencer, Iowa
Submitted on 23-06-2016
This hotel is average at best. What struck me the most was a front desk manager who belittled a fellow employee at the front desk in front of myself and another guest. Each time I had to interact with her (the manager) she was short and rude. She had an eastern European accent.
from
Submitted on 30-06-2016
The room is clean but Rude unhelpful personnel. I booked this room for my daughter and paid the rate that included breakfast . They said because it was booked through this app it is not included and hanged up on me..twice! My daughter had an issue with the key, they said go try again, you don't know how to use it! Worst experience ever!
from Minnesota
Submitted on 18-07-2016
When we arrived at the hotel this past Sat. The check in line was long and only 1 person waiting on everyone. Took approx 1/2 hour for check in. They had 2 elevators and apparently only 1 was working and everyone was complaining about it as it took forever!! Then when we got into our room on the 3rd floor there was a baby in the room next to us.. I let the front desk know but they indicated there was nothing they could do as they had no other 2 bed rooms available. We were leaving for awhile so ... Read more
from Orland Park, Illinois
Submitted on 22-07-2016
I was here on business for a few days. The rooms were clean and modern. The shuttle service was great and timely, and they have a restaurant/bar attached. It was a good stop for a hot full breakfast, at a reasonable rate, and also a good place to unwind at the end of the night. They offer shuttles to airport, Mall of America, and local food places. They may have the slowest elevator ever, but this is just a minor annoyance. The pool looked nice, but I did not go in. They also have exercise... Read more
from Fargo, North Dakota
Submitted on 31-07-2016
Nice modern rooms and large bathrooms which is nice. Shower was great and the beds were comfortable. Sufficient number of outlets to plug devices into.. The only issue I had was getting the Wifi to work on my phone. It did work, however, it took a few attempts. The parking lot had a bit of garbage in it. (Way far back parking area.) This is unfortunately due to inconsiderate guests but the management should probably clean it up. I would definitely recommend and stay again!
from Marquette, Michigan
Submitted on 09-08-2016
Booked hotel on hotels.com at the last minute. At check-in we were told they overbooked and that they might not be able to accommodate our reservation, even though we had already pre-paid. We were finally given a room and they asked for a credit card for incidentals. The room and hotel in general were fine however, upon returning home I noticed they had charged my card almost $100 even though we had already paid for the room through hotels.com. I have made several calls and sent emails to try to... Read more
from Stoughton, Wisconsin
Submitted on 14-08-2016
Spent a couple of nights here for a conference - I'll definitely want to come back here. The check-in was smooth, the room was clean and the bed was good. There is a bar with good food. Convenient location for this area.
from Dexter, Iowa
Submitted on 17-08-2016
This is a nice hotel. Clean and quiet. I have stayed here several times. It's close to the airport and you can hear the planes so if that is something that bothers you I would find another hotel. It doesn't bother me at all but wanted to pass that along. The staff at the front desk is hit or miss. You either have someone that is happy and cheerful to help you or you have someone that seems like you are bothering them and will eventually look up from the computer they are working on. I am ... Read more
from Chicago, Illinois
Submitted on 24-08-2016
I've stayed here a few dozen times when I visit the area for work. We get a corporate rate which is nice also. But the staff is great and the rooms a lobby and restaurant were just recently renovated. We get breakfast coupons but most people have to pay for that. Nothing special but it's not half bad. Coffee is decent. Parking lot needs expansion. So with newer rooms, the beds are super comfy which is great. Looks like some furniture needs updating still but not bad. The managers and b... Read more
from Duluth, Minnesota
Submitted on 16-09-2016
We decided to try park-stay-n-fly. They earned two stars because our trip to the airport was pleasant, and rooms were clean both nights. When we arrived back in Minnesota, however, we obliged their last-minute offer of a free night at another hotel because they were overbooked (despite being IHG Club Members who made reservations weeks in advance). We were surprised and disappointed when the other hotel turned down our voucher because Holiday Inn staff hadn't made proper arrangements. To make ma... Read more
from Ft. Lauderdale
Submitted on 22-09-2016
Very old hotel, rooms are larger then normal. Staff in the restaurant is great, food is good. Now the negatives, constant run around with hotel transportation, drivers and front desk aren't on the same page, waited 40 mins from the airport. Van arrives, is filthy, seats are stained, and no ac. Notice the picture, that the s a curtain near the entry door, suppose to be a closet. Noisy ac unit, rooms do get cool. Room has a fridge and microwave, always appreciated. Gym is hard to find, but worth t... Read more
from
Submitted on 01-10-2016
We had a busy weekend planned with friends and family in the area - this hotel is clean and comfortable. The two queen room had eight pillows so no fighting! There is not a free breakfast here but they have a buffet you can purchase.
from US
Submitted on 07-10-2016
I have stayed at the Holiday Inn Express Eagan, MN three times. Although sleep is good, service of any sort (including dinner where the dining room is regularly closed) is long and the hotel is very understaffed. Two employees shared with me their frustration that they are "the only one" handing their job.
from Beaverton, Oregon
Submitted on 12-10-2016
I am not sure why more people are not mentioning how much aircraft noise there is. Approaches from the east and southeast literally fly directly overhead. This happens consistently about every 5 minutes throughout the day and night except between 12 and 5. For this reason I will not return and stay somewhere a few miles to the south. Sorry Holiday Inn, not too much you can do about that one. Other than that the rate is decent and the rooms are adequate. No fridge or microwave in the rooms. They ... Read more
from
Submitted on 13-10-2016
Room was comfortable and staff very friendly. However every night of sleep was fitful. Aircraft landing pass directly over the hotel , I have never stayed in a hotel with aircraft flying so low over the building. Aircraft strobe lights penetrate the curtains and add to the discomfort when the noise wakes you up.
from
Submitted on 01-11-2016
The hotel is amazing amazing. The staff is attentive, courteous and very friendly. Room set up was great along with the refreshments. Their head chef is an all around guy preparing delicious meals. I would definitely again.
from
Submitted on 01-11-2016
The room was clean and available. There were decent linens and towels. There are a restaurant and Bar on premises. Mall of America nearby. Located away from the Bloomington strip. Stay friendly and helpful.
from Cardiff, United Kingdom
Submitted on 06-11-2016
Normal sort of Holiday Inn Standard. Bonus was a friendly bar, with good food and a cracking welcome from a very busy and efficient Bar Lady. Good access to the highway. Need an airport hotel, give it a go.
from Plainfield, United States
Submitted on 18-11-2016
This hotel is very close to the airport which is convenient. The plane noise can be loud at times. The breakfast buffet is average with not a lot of choices but a convenient option. I was upgraded to a corner executive room but it was not any bigger then a normal room in my opinion. The heating/cooling system was extremely loud in the room.
from
Submitted on 30-11-2016
I stayed at the hotel with my husband and daughter. We arrive late the first night but we had a fast check in, the parking lot was full but the front desk lady accommodated us very close to the main entrance in a curb. We paid for buffet breakfast, it was good with different options to choose from. What I liked the most about the place is it is located in a quiet street but very close to highways and just a short drive from most attractions such as Mall of America, Outlet shopping centres and... Read more
from Eau Claire, Wisconsin, United States
Submitted on 01-12-2016
I stayed at this Holiday Inn for 4 days for work. My reservation was prepaid by my company. The service and friendliness of the employees was good. The hotel itself is becoming a bit dated but is clean and conveniently located with easy on and off to the freeways. The last evening, I had dinner at the onsite bar and restaurant and paid with my credit card. It was a busy night and the waitress had my and my dining partners credit card for about 10-15 minutes before she brought us the cre... Read more
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