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Country Inn & Suites By Carlson, Bloomington West

Minneapolis, MN, US (MSP)

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Based on 680 reviews
2
Room & Rates

King Studio Suite

1 king bed
275 sq feet (26 sq meters)

Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Accessible Guest

Accessible Guest

1 queen bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, Non Smoking

Room, Non Smoking

1 king bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

One Queen Bed, Non-Smoking, Accessible

1 queen bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Two Queen Nonsmoking Standard - 2

2 queen beds
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Studio Suite, Non Smoking

1 king bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 Queen Bed, Non Smoking (Guest)

1 queen bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 Queen Bed, Accessible, Non Smoking (Guest)

1 queen bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 Queen Bed, Non Smoking (Guest)

1 queen bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 Queen Bed, Accessible, Non Smoking (Guest)

1 queen bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, Non Smoking

2 queen beds
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Queen Bed

1 queen bed
275 sq feet (26 sq meters)

Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Room One King Bed Smoking

1 king bed
Entertainment - Free WiFi, premium channels, pay movies, and video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Country Inn & Suites By Carlson, Bloomington West
5120 American Blvd. West, Bloomington, MN US 55437

Rooms
Make yourself at home in one of the 154 air-conditioned rooms featuring refrigerators and microwaves. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional features include complimentary wireless Internet access and concierge services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Bloomington? This hotel features 1281 square feet (119 square meters) of event facilities. A roundtrip airport shuttle is complimentary during limited hours.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Room Service
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 680 reviews
from Crystal Lake, Illinois
Submitted on 18-05-2016
I travel for work and this hotel is a MUST when traveling to the area. The hotel is clean and up to date. Excellent facilities and in a great location. However, the real reason I will never stay anywhere else is due to the staff. The customer service provided is always above and beyond expectations!
from New Richmond, Wisconsin
Submitted on 18-05-2016
The hotel is clean and the staff are friendly and courteous. The breakfast was very good. The fitness center was very small with not so new equipment. Had a room with two queen beds. I felt like the room was a bit small and not very user friendly as far a layout is concerned. The bathroom was small and the sink and vanity outside the bathroom had no room to put much on. I had no place to hang my toiletry bag and no place to hang a hand towel or washcloth. Not even a robe hook on that side. There... Read more
from Rogersville, Alabama
Submitted on 21-05-2016
I was there this week for business trip. Brought my family and the hotel was great. All the people and I mean all the people were friendly courteous and helpful. The front desk was outstanding the people working in the restaurant we're always there to help. The breakfast was wonderful every morning. It was clean well-kept and well- maintained. Can't say enough about this hotel.
from
Submitted on 23-05-2016
Stayed here 3 nights with my husband and 6 year old son. The location was good and the price was right. The appearance of the hotel and lobby area was clean and tidy. Check in was easy. We stayed in room 515 which is the first room when you get off the elevators. If you are a really light sleeper then you probably wouldn't like this particular room but we didn't find it noisy and the location didn't bother us at all. The room could use a bathroom renovation and new carpets as they lo... Read more
from Winnipeg, Canada
Submitted on 24-05-2016
Hotel was ok, bathroom was very small, and awkward. Overall the room was ok, but it could have been cleaner. The carpets felt dirty, and could use a good cleaning. Overall the low rate I got was what had us stay here. In future, I may look elsewhere
from Aberdeen, South Dakota
Submitted on 30-05-2016
We enjoy our say there loved the breakfast everyone was nice we talk coming there again loved the pool area the bathroom shower need to be clean better found hair in it before I used it other wise it was clean the room
from Papillion, Nebraska
Submitted on 30-05-2016
We stayed here for 4 nights. The grounds are neat and clean. The lobby area is nice with automatic doors and several luggage carts available. Our room was on the third floor. We had a quiet stay. We had a 2 queen room. The beds are probably 12-15 inches from the wall on one side. Each bed has 3 pillows with more available in the room. The housekeeping staff did a nice job making up our room every day. We received fresh towels everyday. Other reviewers have mentioned a small bathroom and s... Read more
from Peoria Heights, United States
Submitted on 06-06-2016
Hotel was close to our family activities and everything was fine. Housekeeping staff was great; breakfast provided offered several options both hot & cold; indoor pool was nice; room was clean & comfortable & quiet; there was plenty of parking; room service was reasonably priced and good.
from Green Bay, United States
Submitted on 06-06-2016
Everything was clean and cozy. The staff was fantastic... Especially Kristy & Kevin. Breakfast was the best I've ever had at a chain hotel We've stayed here before and will be back again. Thanks everyone!
from Fort Worth, Texas
Submitted on 08-06-2016
We just came for 2 days to go to the mall. This hotel couldn't have been more perfect for this trip! Great shuttle service for free and so simple to set up. Best free breakfast I've ever had, and I've had many. Friendly staff and great location. Shuttle rides were quick!
from Troy, NC
Submitted on 15-06-2016
Iron in the room ruined my clothes. When I called about it, they didn't resolve the problem at the time I called. I had to borrow an iron from a coworker in another room. Only after my company threatened to pull 15 rooms and go elsewhere, was the problem resolved.
from
Submitted on 16-06-2016
This is a family friendly hotel; clean, and priced at a super value. Restaurant adds real value not found in other Country Inns. Everyone was helpful with all my particular business needs, I.E. I needed an early shuttle to the airport. Arraigned, no problem.
from Waverly, Iowa
Submitted on 18-06-2016
We are long-time Carlson/Country Inn customers, with Carlson Club status, and there were just too many issues with this first-time stay at this particular property... My wife needed some phone assistance on the drive in to The Cities, and the front desk staffer (evening) was impatient about her questions, and placed her on hold for eight minutes. When she asked to speak to the manager, she received no return call. She arrived at the hotel at 11:00 p.m. Careful NOT to cause a scene, a staffer fr... Read more
from Crown Point, Indiana
Submitted on 18-06-2016
Extremely nice people. Very good free full breakfast. Convenient location to Mall of America. Shuttle service to mall was a feature that was not used. Mall is only 6 miles away on the same road. Free internet was a plus with easy access.
from Douglasville, United States
Submitted on 20-06-2016
this was a nice hotel only issue was the small bathroom it is difficult with someone with disabilities. The housekeeping personal were excellent in making sure all was ok. The front desk also were polite and attentive to all questions that were asked and offer discount card for future stays.
from Lincoln, Nebraska
Submitted on 24-06-2016
Amazing hot breakfast with numerous chouces, super friendly staff, great location for many local attractions! I would recommend this hotel for families looking for a great place to stay when visiting Minneapolis.
from Dubuque, United States
Submitted on 26-06-2016
This hotel is showing some age as far as the rooms go on the 4th floor. The people were great at the hotel , this hotel had a place that they made Egg's any way you wanted them and that was a nice surprise. The only negative is that I called the hotel direct and was told they did not have any rooms for that day, a friend of mine went on line the next day and got me the room ??
from Rapid City, South Dakota
Submitted on 28-06-2016
Wonderful hotel, great location, Very comfortable, tasty breakfast and wonderful complementary breakfast. Great little restaurant with bar and good menu. Perfect location for shopping in Edina and Mall of America & easy to get to downtown, football, baseball or hockey game.
from Abington, PA
Submitted on 29-06-2016
This week my wife and I, a senior couple and our teenage granddaughter stayed four nights at Country Inn & Suites. We were very pleased with the staff, accommodations and amenities. The rooms were adequately sized with a small bathroom and a sink outside the bathroom. Beds were comfortable. Noise level in the hall was minimum despite the hotel being a very busy place since it is near Mall of America. Furniture in the room was somewhat worn but the beds were comfortable. Front desk service was ve... Read more
from
Submitted on 02-07-2016
We were in town for my cousin's grad party and stayed here because my mom had points to use at a Country Inn & Suites. We got in late so crawled right into bed when we arrived. In the morning, my wife & I couldn't believe how dirty the carpet was. The light in the bathroom wasn't working, it slightly glowed but barely bright enough to see the toilet once you closed the door. If we would have gotten in earlier or stayed longer, I definitely would have asked to have it fixed, but didn't want that... Read more
from Eden Prairie, United States
Submitted on 04-07-2016
If you are going to be in the area, I definitely recommend this hotel. It might just be because I'm TOO into breakfast, but it's the most important meal of the day. I was expecting a continental breakfast but this hotel goes hard. There was an actual chef there, making stuff, not just some pre-cooked stuff on a buffet table. There was nothing about this hotel that I disliked, but the breakfast blew my mind. I'm definitely more into breakfast than a normal human though.
from Cedar Falls, Iowa
Submitted on 05-07-2016
In regard to the room: 1. It was the smallest room I've been encountered in quite some time. From the set up with the sink right by the door as one tries to enter the room, it reminded me of a Days Inn. The small room with furniture shoved in, made it appear that this was a repurposed hotel and not originally built as a Comfort Inn & Suite. 2. The desk is a nice size. The dresser with tv on top is a nice size. The armoir is a nice size. Unfortunately, the armoir is pretty much useless with ... Read more
from Minneapolis, MN
Submitted on 06-07-2016
My husband and I had a two-night reservation but left after one night due to our poor experience. Out room was not clean; there were multiple stains, dust, and dirt on the carpet and the walls were filthy. The room furniture was worn and the hallways are in great need of paint and carpet cleaning. The bathroom was tiny and the shower was difficult to get in and out of. In addition, the staff person who checked us in (no name tag) was rude and unhelpful in answering our questions. Checkout was no... Read more
from Reading, Vermont
Submitted on 07-07-2016
I enjoyed this place so much that I stayed there again on a second trip: yes the bathroom is tiny but that didnt bother me.. certainly could use hand holds in the tub area I keep forgetting to bring that up to them... it was clean.. the room was clean and I stayed for over a week both times.. Free breakfast is delicious: eggs, sausage patties, potatoes on demand..make your own waffles (which I didnt) and a self serve area with all the breads,bagels, muffins etc and the rest..very good. Had di... Read more
from Grapevine, United States
Submitted on 07-07-2016
The staff is outstanding - all of them. Make a point to stop by the bar and/or have dinner. It's great. Ask for anything - recommendations, directions, something you need. Yes, it's an older hotel, but well maintained. If you don't have a car, absolutely rely on their transportation.
from Green Bank, United States
Submitted on 07-07-2016
Hotel was clean, some aging to it but overall good experience. Breakfast was the best I have seen at any hotel. Staff friendly and helpful. Pool is small, did not use it. City area around hotel nice, no issues.
from Winnipeg
Submitted on 08-07-2016
It's an affordable hotel to stay if you're planning to visit the Mall of America and nearby areas as they offer free shuttle service within 5 miles of the hotel. Breakfast is great and having a restaurant within the hotel is a lifesaver. Be sure to order their chicken penne and their hamburgers. The hotel is a little outdated.
from
Submitted on 10-07-2016
Meh. Photo one is the lamp-- broken, unsafe, overloaded plugins. Photo two is the sticker indicating room service hours. After calling repeatedly before 10pm, was informed by some rude girl that they are only open until 9 on Sunday's. This hotel is on my black list. With hundreds of decent places in Bloomington - I will not be back. Typically, this brand is a solid hotel and generally decent. Our room was never cleaned. Regardless of personal preferences, These sort of issues are not acc... Read more
from Washington DC, District of Columbia
Submitted on 11-07-2016
This was the first time staying at a country Inn and Suites. Very nice hotel. Breakfast was excellent, lots to choose from, close to mall of America, zoo. Other attractions. Beds where very comfy. Staff very helpful. Decided to stay an extra day and we were able to stay in same room
from Sioux Falls, South Dakota
Submitted on 11-07-2016
One of the best hotel breakfasts we have ever had!!! Clean hotel, terrific staff, great restaurant and bar, overall a very pleasant place to be!!! Location is safe, eating places like Chili's, TGIF, Olive Garden and others within a mile.
from Minneapolis / Bloomington, United States
Submitted on 12-07-2016
Rooms had all the amenities and were clean. Hotel extra services were great - airport and Mall of America shuttles, complimentary breakfast was outstanding. Only drawback was bathroom layout and size.
from Bismarck, United States
Submitted on 13-07-2016
Fabulous complimentary breakfast options, prompt shuttle service to airport & Mall of American light rail station. Comfortable bedding / beds and relaxing bar area and restaurant. Will stay here again :)
from Omaha, United States
Submitted on 15-07-2016
From the minute we walked in the door, the staff was super friendly and welcoming. It really made the overall stay feel wonderful knowing we were staying under a very caring staff, which is something a mother hopes for when bringing her little ones along!
from Palmetto, Florida
Submitted on 19-07-2016
We loved the breakfast. The staff was exceptionally nice and the rooms were clean and well maintained. The shuttle service was prompt and free and the check process was quick and efficient. Also try the ribs from room service they were great?
from
Submitted on 19-07-2016
Older property in decent condition, rooms standard, breakfasts was very good. Able to get more that just your Continental breakfast Staff was adequate friendly. Hotel was very busy. Recommend decent p!ace to stay
from
Submitted on 19-07-2016
The airport shuttle service was great, the restaurant was good and served food quickly, rooms and common areas were not super clean and were dated and beat up. Check-in staff was not friendly at all, they seemed in a super rush to get us out of the lobby but there was no line at all.
from Gilbert
Submitted on 20-07-2016
I was not sure what to expect! This place was awesome!!!!! I couldn't have been happier. Great pool, but the service was outstanding. The bar was great and I can't say enough about the bartender. We were there on a Sunday night and the bartender was by herself and was fantastic. Quick, sweet, and did not seem to mind that she stayed late so that my family could eat a late dinner. The food blew me away. The chef had already gone home or I would have told him that personally. Amazing place ... Read more
from san jose, United States
Submitted on 20-07-2016
Our four day stay at this hotel was a very pleasant experience. Staff was always courteous and helpful. We enjoyed the indoor pool and Jacuzzi. Breakfast was delicious and included many different choices. It was also helpful to have a computer and printer available in the lobby.
from Winnipeg, Canada
Submitted on 22-07-2016
We have just returned from 3 nights at the Country Inn & Suites Bloomington West. The hotel is middle of the road for this area - reasonably priced, free internet, free parking & free breakfast. The rooms are very dated & are in desperate need of refreshing. Older stained carpets, a bit musty smelling. The room was clean but small. The sink is outside of the bathroom which is fine except the towels you need to dry your hands are inside the bathroom which was odd - a small towel rack by t... Read more
from minnesota
Submitted on 24-07-2016
We have stayed at this motel 3 or 4 times now and keep coming back because of the shuttle service, and awesome drivers, the breakfast is great and appreciated. love the availability of the hot meal. Very nice, but smallish pool area, nice hot tub. appreciate the shuttle service to the MOA and the light rail availability there, we can get anywhere we want to without having to drive.
from kansas city missouri
Submitted on 24-07-2016
Airport Shuttle staff were professional and polite. Shower broke, reported for four days without repair, dirty carpet, slow service in the restaurant. Staff charged different prices for the water bottles and snacks in the small store.
from Glendale, United States
Submitted on 25-07-2016
Very friendly staff, Clean, and good location. I have stayed here 5 different time for busines and each time has been a great experience. Resturant has good options for dinner and food is great. I will continue to stay here during my business trips each time i am in town.
from Green Bay, Wisconsin
Submitted on 28-07-2016
We just returned from a stay in Bloomington at the Country Inn and Suites. I'll start with the good things :) The rooms were well set up and we had asked for a rollaway bed, which was already in our room when we arrived late to our destination due to travelling. Check in was seamless. We had booked a King Studio suite, which had a nice set up and lots of room for the sofabed and a rollaway. The hotel is located in a business park, so it was very quiet and filled with business travelers, wh... Read more
from Kalamazoo, Michigan
Submitted on 30-07-2016
The hotel has a fantastic staff! They do an amazing job and are willing to help you in any way they can. It also has a small restaurant/bar on premises. The food is quite good! The rooms are rather small. The heating/cooling is directly next to a bed. So someone in our party was either freezing or too hot.
from Weston, Wisconsin
Submitted on 30-07-2016
My wife and I have stayed at this property many time over the past couple of years and have always enjoyed our stays. The staff has always been friendly and helpful. The windows open so you can get fresh air if you like. They always have cookies and coffee out There is a bar and restaurant on site and a great continental breakfast with real egg, sausage, and potatoes with other typical free breakfast items.
from United States
Submitted on 02-08-2016
Staff service was excellent. Unfortunately the room was in a shabby state and in need of refurbishing. There were holes in the curtain sheers, a broken desk chair and frayed lamp to just begin the list of items that need to be replaced before the next guest checks in.
from Charlotte, North Carolina
Submitted on 04-08-2016
They have a good breakfast with an actual cook making eggs and other breakfast food. The front desk staff was excellent. The problem was the place. No matter where you looked there was worn-out carpet, dust on things, nicks and gouges, stains. We had a room on the second floor. I say that because I think the layout is different than the other floors because they had to put the air condition unit in a strange place--it has to do with the first floor roof line. Because of the layout all the ... Read more
from Chicago, Illinois
Submitted on 08-08-2016
I read the reviews on this place when I booked, and I 100% agree, their breakfast is probably the best I've had at a hotel while on vacation. I always look for hotels that include breakfast, so this is a major Plus! The hotel staff was meh. They were not overly friendly, one girl at the front desk had no idea what I was talking about when I was securing spaces for their shuttle to the Mall of America. They claim to have coffee and cookies out 24/7, yet my sister in law and I went down it was e... Read more
from Fargo, United States
Submitted on 08-08-2016
I would recommend this hotel to others. Good value and location. Location is easy to get to. staff is excellent and friendly. Hotel is clean. Good for business or vacation. Hot breakfast is a added benefit.
from Portage, United States
Submitted on 08-08-2016
Our first visit to the Mall of America and this hotel's staff made us feel like royalty! The rooms were clean and the complimentary breakfast was a hit with our family. Definitely planning our next trip.
from Saint Louis, Missouri
Submitted on 09-08-2016
very nice, clean rooms, nice breakfast, staff helpful, good shuttle service, pool and hot tub looked nice and clean did not get to use maybe a convenience store close would have been nice or expand their little stor
from Winnipeg, Canada
Submitted on 10-08-2016
I thought this hotel was the one by the mall of America but that location is on kilbrew. Stayed one night. It's about a 10 min drive to MOA but there is free shuttle to airport I think that runs every hour. Stayed in 2 queen bed room. It was clean. I did notice that the pillows were small. I like country inn because they have a good breakfast in the morning. They have one section of potatoes, eggs, and sausage and another section with waffles and other stuff. Lady at front was very friendly.
from Hartford City, Indiana
Submitted on 13-08-2016
The location is right on the interstate near the Mall of America and the airport, and we picked this one because we needed a last-minute hotel and it was economical, so I wasn't expecting too much, but it far exceeded my expectations. Rooms were a bit small but very nice, and the bed was the most comfortable bed I've ever slept in - a feather-top mattress with down pillows and a cozy down comforter. My wife and I both slept VERY well! The breakfast area looked like it belonged in a hotel costing... Read more
from Bloomington West, United States
Submitted on 13-08-2016
Was glad to have the shuttle service to/from the Mall of America. Drivers and staff were all friendly and helpful. Breakfast was very nice with ample food for everyone, and spread out over three areas to make room for more people.
from Winnipeg, Canada
Submitted on 16-08-2016
This hotel has the tiniest bathroom in all hotels we have ever stayed in. The only space you have other than on the tub is the space where you swing the door open; mirror and sink are outside the bathroom. Room was good sized but there were no blackout drapes which made it hard for me to get to sleep. The hotel is well maintained and always smells fresh by the stairs. The location isn‚??t too bad as well ‚?? close to Mall of America and not too far from the Twin Cities Premium Outlets; there is ... Read more
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