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Country Inn & Suites By Carlson, Bloomington West

Minneapolis, MN, US (MSP)

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Based on 749 reviews
2
Room & Rates

King Studio Suite

1 King Bed
275 sq feet (26 sq meters)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Accessible Guest

Accessible Guest

1 Queen Bed
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, Non Smoking

Room, Non Smoking

1 King Bed
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

One Queen Bed, Non-Smoking, Accessible

1 Queen Bed
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Two Queen Nonsmoking Standard - 2

2 Queen Beds
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Studio Suite, Non Smoking

1 King Bed
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

1 King Bed
312 sq feet (29 sq meters)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
312 sq feet (29 sq meters)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Full Sofa Bed
388 sq feet (36 sq meters)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 Queen Bed, Non Smoking (Guest)

1 Queen Bed
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 Queen Bed, Accessible, Non Smoking (Guest)

1 Queen Bed
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 Queen Bed, Non Smoking (Guest)

Room, 1 Queen Bed, Non Smoking (Guest)

1 Queen Bed
312 sq feet (29 sq meters)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 Queen Bed, Accessible, Non Smoking (Guest)

Room, 1 Queen Bed, Accessible, Non Smoking (Guest)

1 Queen Bed
312 sq feet (29 sq meters)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, Non Smoking

2 Queen Beds
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Queen Bed

1 Queen Bed
275 sq feet (26 sq meters)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Room One King Bed Smoking

1 King Bed
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Country Inn & Suites By Carlson, Bloomington West
5120 American Blvd. West, Bloomington, MN US 55437

Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Bloomington? This hotel features 1281 square feet (119 square meters) of event facilities. A roundtrip airport shuttle is complimentary during limited hours.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 749 reviews
from Crystal Lake, Illinois
Submitted on 18-05-2016
I travel for work and this hotel is a MUST when traveling to the area. The hotel is clean and up to date. Excellent facilities and in a great location. However, the real reason I will never stay anywhere else is due to the staff. The customer service provided is always above and beyond expectations!
from New Richmond, Wisconsin
Submitted on 18-05-2016
The hotel is clean and the staff are friendly and courteous. The breakfast was very good. The fitness center was very small with not so new equipment. Had a room with two queen beds. I felt like the room was a bit small and not very user friendly as far a layout is concerned. The bathroom was small and the sink and vanity outside the bathroom had no room to put much on. I had no place to hang my toiletry bag and no place to hang a hand towel or washcloth. Not even a robe hook on that side. There... Read more
from Rogersville, Alabama
Submitted on 21-05-2016
I was there this week for business trip. Brought my family and the hotel was great. All the people and I mean all the people were friendly courteous and helpful. The front desk was outstanding the people working in the restaurant we're always there to help. The breakfast was wonderful every morning. It was clean well-kept and well- maintained. Can't say enough about this hotel.
from
Submitted on 23-05-2016
Stayed here 3 nights with my husband and 6 year old son. The location was good and the price was right. The appearance of the hotel and lobby area was clean and tidy. Check in was easy. We stayed in room 515 which is the first room when you get off the elevators. If you are a really light sleeper then you probably wouldn't like this particular room but we didn't find it noisy and the location didn't bother us at all. The room could use a bathroom renovation and new carpets as they lo... Read more
from Winnipeg, Canada
Submitted on 24-05-2016
Hotel was ok, bathroom was very small, and awkward. Overall the room was ok, but it could have been cleaner. The carpets felt dirty, and could use a good cleaning. Overall the low rate I got was what had us stay here. In future, I may look elsewhere
from Aberdeen, South Dakota
Submitted on 30-05-2016
We enjoy our say there loved the breakfast everyone was nice we talk coming there again loved the pool area the bathroom shower need to be clean better found hair in it before I used it other wise it was clean the room
from Papillion, Nebraska
Submitted on 30-05-2016
We stayed here for 4 nights. The grounds are neat and clean. The lobby area is nice with automatic doors and several luggage carts available. Our room was on the third floor. We had a quiet stay. We had a 2 queen room. The beds are probably 12-15 inches from the wall on one side. Each bed has 3 pillows with more available in the room. The housekeeping staff did a nice job making up our room every day. We received fresh towels everyday. Other reviewers have mentioned a small bathroom and s... Read more
from Peoria Heights, United States
Submitted on 06-06-2016
Hotel was close to our family activities and everything was fine. Housekeeping staff was great; breakfast provided offered several options both hot & cold; indoor pool was nice; room was clean & comfortable & quiet; there was plenty of parking; room service was reasonably priced and good.
from Green Bay, United States
Submitted on 06-06-2016
Everything was clean and cozy. The staff was fantastic... Especially Kristy & Kevin. Breakfast was the best I've ever had at a chain hotel We've stayed here before and will be back again. Thanks everyone!
from Fort Worth, Texas
Submitted on 08-06-2016
We just came for 2 days to go to the mall. This hotel couldn't have been more perfect for this trip! Great shuttle service for free and so simple to set up. Best free breakfast I've ever had, and I've had many. Friendly staff and great location. Shuttle rides were quick!
from Troy, NC
Submitted on 15-06-2016
Iron in the room ruined my clothes. When I called about it, they didn't resolve the problem at the time I called. I had to borrow an iron from a coworker in another room. Only after my company threatened to pull 15 rooms and go elsewhere, was the problem resolved.
from
Submitted on 16-06-2016
This is a family friendly hotel; clean, and priced at a super value. Restaurant adds real value not found in other Country Inns. Everyone was helpful with all my particular business needs, I.E. I needed an early shuttle to the airport. Arraigned, no problem.
from Waverly, Iowa
Submitted on 18-06-2016
We are long-time Carlson/Country Inn customers, with Carlson Club status, and there were just too many issues with this first-time stay at this particular property... My wife needed some phone assistance on the drive in to The Cities, and the front desk staffer (evening) was impatient about her questions, and placed her on hold for eight minutes. When she asked to speak to the manager, she received no return call. She arrived at the hotel at 11:00 p.m. Careful NOT to cause a scene, a staffer fr... Read more
from Crown Point, Indiana
Submitted on 18-06-2016
Extremely nice people. Very good free full breakfast. Convenient location to Mall of America. Shuttle service to mall was a feature that was not used. Mall is only 6 miles away on the same road. Free internet was a plus with easy access.
from Douglasville, United States
Submitted on 20-06-2016
this was a nice hotel only issue was the small bathroom it is difficult with someone with disabilities. The housekeeping personal were excellent in making sure all was ok. The front desk also were polite and attentive to all questions that were asked and offer discount card for future stays.
from Lincoln, Nebraska
Submitted on 24-06-2016
Amazing hot breakfast with numerous chouces, super friendly staff, great location for many local attractions! I would recommend this hotel for families looking for a great place to stay when visiting Minneapolis.
from Dubuque, United States
Submitted on 26-06-2016
This hotel is showing some age as far as the rooms go on the 4th floor. The people were great at the hotel , this hotel had a place that they made Egg's any way you wanted them and that was a nice surprise. The only negative is that I called the hotel direct and was told they did not have any rooms for that day, a friend of mine went on line the next day and got me the room ??
from Rapid City, South Dakota
Submitted on 28-06-2016
Wonderful hotel, great location, Very comfortable, tasty breakfast and wonderful complementary breakfast. Great little restaurant with bar and good menu. Perfect location for shopping in Edina and Mall of America & easy to get to downtown, football, baseball or hockey game.
from Abington, PA
Submitted on 29-06-2016
This week my wife and I, a senior couple and our teenage granddaughter stayed four nights at Country Inn & Suites. We were very pleased with the staff, accommodations and amenities. The rooms were adequately sized with a small bathroom and a sink outside the bathroom. Beds were comfortable. Noise level in the hall was minimum despite the hotel being a very busy place since it is near Mall of America. Furniture in the room was somewhat worn but the beds were comfortable. Front desk service was ve... Read more
from
Submitted on 02-07-2016
We were in town for my cousin's grad party and stayed here because my mom had points to use at a Country Inn & Suites. We got in late so crawled right into bed when we arrived. In the morning, my wife & I couldn't believe how dirty the carpet was. The light in the bathroom wasn't working, it slightly glowed but barely bright enough to see the toilet once you closed the door. If we would have gotten in earlier or stayed longer, I definitely would have asked to have it fixed, but didn't want that... Read more
from Eden Prairie, United States
Submitted on 04-07-2016
If you are going to be in the area, I definitely recommend this hotel. It might just be because I'm TOO into breakfast, but it's the most important meal of the day. I was expecting a continental breakfast but this hotel goes hard. There was an actual chef there, making stuff, not just some pre-cooked stuff on a buffet table. There was nothing about this hotel that I disliked, but the breakfast blew my mind. I'm definitely more into breakfast than a normal human though.
from Cedar Falls, Iowa
Submitted on 05-07-2016
In regard to the room: 1. It was the smallest room I've been encountered in quite some time. From the set up with the sink right by the door as one tries to enter the room, it reminded me of a Days Inn. The small room with furniture shoved in, made it appear that this was a repurposed hotel and not originally built as a Comfort Inn & Suite. 2. The desk is a nice size. The dresser with tv on top is a nice size. The armoir is a nice size. Unfortunately, the armoir is pretty much useless with ... Read more
from Minneapolis, MN
Submitted on 06-07-2016
My husband and I had a two-night reservation but left after one night due to our poor experience. Out room was not clean; there were multiple stains, dust, and dirt on the carpet and the walls were filthy. The room furniture was worn and the hallways are in great need of paint and carpet cleaning. The bathroom was tiny and the shower was difficult to get in and out of. In addition, the staff person who checked us in (no name tag) was rude and unhelpful in answering our questions. Checkout was no... Read more
from Reading, Vermont
Submitted on 07-07-2016
I enjoyed this place so much that I stayed there again on a second trip: yes the bathroom is tiny but that didnt bother me.. certainly could use hand holds in the tub area I keep forgetting to bring that up to them... it was clean.. the room was clean and I stayed for over a week both times.. Free breakfast is delicious: eggs, sausage patties, potatoes on demand..make your own waffles (which I didnt) and a self serve area with all the breads,bagels, muffins etc and the rest..very good. Had di... Read more
from Grapevine, United States
Submitted on 07-07-2016
The staff is outstanding - all of them. Make a point to stop by the bar and/or have dinner. It's great. Ask for anything - recommendations, directions, something you need. Yes, it's an older hotel, but well maintained. If you don't have a car, absolutely rely on their transportation.
from Green Bank, United States
Submitted on 07-07-2016
Hotel was clean, some aging to it but overall good experience. Breakfast was the best I have seen at any hotel. Staff friendly and helpful. Pool is small, did not use it. City area around hotel nice, no issues.
from Winnipeg
Submitted on 08-07-2016
It's an affordable hotel to stay if you're planning to visit the Mall of America and nearby areas as they offer free shuttle service within 5 miles of the hotel. Breakfast is great and having a restaurant within the hotel is a lifesaver. Be sure to order their chicken penne and their hamburgers. The hotel is a little outdated.
from
Submitted on 10-07-2016
Meh. Photo one is the lamp-- broken, unsafe, overloaded plugins. Photo two is the sticker indicating room service hours. After calling repeatedly before 10pm, was informed by some rude girl that they are only open until 9 on Sunday's. This hotel is on my black list. With hundreds of decent places in Bloomington - I will not be back. Typically, this brand is a solid hotel and generally decent. Our room was never cleaned. Regardless of personal preferences, These sort of issues are not acc... Read more
from Washington DC, District of Columbia
Submitted on 11-07-2016
This was the first time staying at a country Inn and Suites. Very nice hotel. Breakfast was excellent, lots to choose from, close to mall of America, zoo. Other attractions. Beds where very comfy. Staff very helpful. Decided to stay an extra day and we were able to stay in same room
from Sioux Falls, South Dakota
Submitted on 11-07-2016
One of the best hotel breakfasts we have ever had!!! Clean hotel, terrific staff, great restaurant and bar, overall a very pleasant place to be!!! Location is safe, eating places like Chili's, TGIF, Olive Garden and others within a mile.
from Minneapolis / Bloomington, United States
Submitted on 12-07-2016
Rooms had all the amenities and were clean. Hotel extra services were great - airport and Mall of America shuttles, complimentary breakfast was outstanding. Only drawback was bathroom layout and size.
from Bismarck, United States
Submitted on 13-07-2016
Fabulous complimentary breakfast options, prompt shuttle service to airport & Mall of American light rail station. Comfortable bedding / beds and relaxing bar area and restaurant. Will stay here again :)
from Omaha, United States
Submitted on 15-07-2016
From the minute we walked in the door, the staff was super friendly and welcoming. It really made the overall stay feel wonderful knowing we were staying under a very caring staff, which is something a mother hopes for when bringing her little ones along!
from Palmetto, Florida
Submitted on 19-07-2016
We loved the breakfast. The staff was exceptionally nice and the rooms were clean and well maintained. The shuttle service was prompt and free and the check process was quick and efficient. Also try the ribs from room service they were great?
from
Submitted on 19-07-2016
Older property in decent condition, rooms standard, breakfasts was very good. Able to get more that just your Continental breakfast Staff was adequate friendly. Hotel was very busy. Recommend decent p!ace to stay
from
Submitted on 19-07-2016
The airport shuttle service was great, the restaurant was good and served food quickly, rooms and common areas were not super clean and were dated and beat up. Check-in staff was not friendly at all, they seemed in a super rush to get us out of the lobby but there was no line at all.
from Gilbert
Submitted on 20-07-2016
I was not sure what to expect! This place was awesome!!!!! I couldn't have been happier. Great pool, but the service was outstanding. The bar was great and I can't say enough about the bartender. We were there on a Sunday night and the bartender was by herself and was fantastic. Quick, sweet, and did not seem to mind that she stayed late so that my family could eat a late dinner. The food blew me away. The chef had already gone home or I would have told him that personally. Amazing place ... Read more
from san jose, United States
Submitted on 20-07-2016
Our four day stay at this hotel was a very pleasant experience. Staff was always courteous and helpful. We enjoyed the indoor pool and Jacuzzi. Breakfast was delicious and included many different choices. It was also helpful to have a computer and printer available in the lobby.
from Winnipeg, Canada
Submitted on 22-07-2016
We have just returned from 3 nights at the Country Inn & Suites Bloomington West. The hotel is middle of the road for this area - reasonably priced, free internet, free parking & free breakfast. The rooms are very dated & are in desperate need of refreshing. Older stained carpets, a bit musty smelling. The room was clean but small. The sink is outside of the bathroom which is fine except the towels you need to dry your hands are inside the bathroom which was odd - a small towel rack by t... Read more
from minnesota
Submitted on 24-07-2016
We have stayed at this motel 3 or 4 times now and keep coming back because of the shuttle service, and awesome drivers, the breakfast is great and appreciated. love the availability of the hot meal. Very nice, but smallish pool area, nice hot tub. appreciate the shuttle service to the MOA and the light rail availability there, we can get anywhere we want to without having to drive.
from kansas city missouri
Submitted on 24-07-2016
Airport Shuttle staff were professional and polite. Shower broke, reported for four days without repair, dirty carpet, slow service in the restaurant. Staff charged different prices for the water bottles and snacks in the small store.
from Glendale, United States
Submitted on 25-07-2016
Very friendly staff, Clean, and good location. I have stayed here 5 different time for busines and each time has been a great experience. Resturant has good options for dinner and food is great. I will continue to stay here during my business trips each time i am in town.
from Green Bay, Wisconsin
Submitted on 28-07-2016
We just returned from a stay in Bloomington at the Country Inn and Suites. I'll start with the good things :) The rooms were well set up and we had asked for a rollaway bed, which was already in our room when we arrived late to our destination due to travelling. Check in was seamless. We had booked a King Studio suite, which had a nice set up and lots of room for the sofabed and a rollaway. The hotel is located in a business park, so it was very quiet and filled with business travelers, wh... Read more
from Kalamazoo, Michigan
Submitted on 30-07-2016
The hotel has a fantastic staff! They do an amazing job and are willing to help you in any way they can. It also has a small restaurant/bar on premises. The food is quite good! The rooms are rather small. The heating/cooling is directly next to a bed. So someone in our party was either freezing or too hot.
from Weston, Wisconsin
Submitted on 30-07-2016
My wife and I have stayed at this property many time over the past couple of years and have always enjoyed our stays. The staff has always been friendly and helpful. The windows open so you can get fresh air if you like. They always have cookies and coffee out There is a bar and restaurant on site and a great continental breakfast with real egg, sausage, and potatoes with other typical free breakfast items.
from United States
Submitted on 02-08-2016
Staff service was excellent. Unfortunately the room was in a shabby state and in need of refurbishing. There were holes in the curtain sheers, a broken desk chair and frayed lamp to just begin the list of items that need to be replaced before the next guest checks in.
from Charlotte, North Carolina
Submitted on 04-08-2016
They have a good breakfast with an actual cook making eggs and other breakfast food. The front desk staff was excellent. The problem was the place. No matter where you looked there was worn-out carpet, dust on things, nicks and gouges, stains. We had a room on the second floor. I say that because I think the layout is different than the other floors because they had to put the air condition unit in a strange place--it has to do with the first floor roof line. Because of the layout all the ... Read more
from Chicago, Illinois
Submitted on 08-08-2016
I read the reviews on this place when I booked, and I 100% agree, their breakfast is probably the best I've had at a hotel while on vacation. I always look for hotels that include breakfast, so this is a major Plus! The hotel staff was meh. They were not overly friendly, one girl at the front desk had no idea what I was talking about when I was securing spaces for their shuttle to the Mall of America. They claim to have coffee and cookies out 24/7, yet my sister in law and I went down it was e... Read more
from Fargo, United States
Submitted on 08-08-2016
I would recommend this hotel to others. Good value and location. Location is easy to get to. staff is excellent and friendly. Hotel is clean. Good for business or vacation. Hot breakfast is a added benefit.
from Portage, United States
Submitted on 08-08-2016
Our first visit to the Mall of America and this hotel's staff made us feel like royalty! The rooms were clean and the complimentary breakfast was a hit with our family. Definitely planning our next trip.
from Saint Louis, Missouri
Submitted on 09-08-2016
very nice, clean rooms, nice breakfast, staff helpful, good shuttle service, pool and hot tub looked nice and clean did not get to use maybe a convenience store close would have been nice or expand their little stor
from Winnipeg, Canada
Submitted on 10-08-2016
I thought this hotel was the one by the mall of America but that location is on kilbrew. Stayed one night. It's about a 10 min drive to MOA but there is free shuttle to airport I think that runs every hour. Stayed in 2 queen bed room. It was clean. I did notice that the pillows were small. I like country inn because they have a good breakfast in the morning. They have one section of potatoes, eggs, and sausage and another section with waffles and other stuff. Lady at front was very friendly.
from Hartford City, Indiana
Submitted on 13-08-2016
The location is right on the interstate near the Mall of America and the airport, and we picked this one because we needed a last-minute hotel and it was economical, so I wasn't expecting too much, but it far exceeded my expectations. Rooms were a bit small but very nice, and the bed was the most comfortable bed I've ever slept in - a feather-top mattress with down pillows and a cozy down comforter. My wife and I both slept VERY well! The breakfast area looked like it belonged in a hotel costing... Read more
from Bloomington West, United States
Submitted on 13-08-2016
Was glad to have the shuttle service to/from the Mall of America. Drivers and staff were all friendly and helpful. Breakfast was very nice with ample food for everyone, and spread out over three areas to make room for more people.
from Winnipeg, Canada
Submitted on 16-08-2016
This hotel has the tiniest bathroom in all hotels we have ever stayed in. The only space you have other than on the tub is the space where you swing the door open; mirror and sink are outside the bathroom. Room was good sized but there were no blackout drapes which made it hard for me to get to sleep. The hotel is well maintained and always smells fresh by the stairs. The location isn‚??t too bad as well ‚?? close to Mall of America and not too far from the Twin Cities Premium Outlets; there is ... Read more
from
Submitted on 05-09-2016
I have a high expectation from this hotel. Since my son is working in one of Canadian franchises. As well as he recommend us to stay here and as well our family friend cancelled their hotel from another property. For starters we are not picky about the property or room. We are dissappointed how some the front desk staff treats us. Espeically Leslie and the supervisor that time. They are very rude and sloppy they dont know how to treat 1st time guest. I have stayed couple of Country Inns and Ot... Read more
from MINT HILL, United States
Submitted on 05-09-2016
Loved stayig at the Country Inns & Suites in Bloomington, MN. Location, staff, and breakfast were the best. Hotel amenities and rooms made our stay enjoyable, stress free and relaxing. Recommend highly staying here on your visit to the Twin Cities.
from Sandpoint, Idaho
Submitted on 05-09-2016
This hotel was very convenient to the airport. Room was clean but average. Odd bathroom arrangement. Skimpy sink outside of bath. Bed was comfortable. First desk clerk not too friendly/ reluctantly helpful. Area transport was great. Van drivers were all (3) super. Breakfast was varied and good. Picked a different hotel heading back to airport at week's end.
from Mankato, Minnesota
Submitted on 07-09-2016
Our favorite hotel when staying in the metro!! Nice sized clean rooms at a reasonable rate, great customer service, awesome pool area and setting, excellent complimentary hot breakfast with many different options.
from Syracuse
Submitted on 08-09-2016
The staff were very accommodating and freindly. The room and the hotel were very clean. The complimentary breakfast was great. I would definitely stay here again. I submitted special instructions with my registration and the staff made sure the instructions were carried out.
from Winnipeg, Canada
Submitted on 13-09-2016
Not very impressed. Have stayed here on years previous, the cleanliness of the hotel has gone way down, as has the service. Lots of maintenance to do especially in the bathroom, but furniture is showing large signs of wear, as is the wall paper and carpets. Our room had a "smell". The front desk was not very friendly when we checked in, and we were charged an additional $10 per night for a cot, despite the fact that we booked for 3 kids and 2 adults. I was already paying more to stay here than... Read more
from Detroit, Michigan
Submitted on 16-09-2016
The first room they gave me had a huge stain on the floor. The door to the cabinet was broken, the couch was torn and dirty, the faucet in the tub leaked. The pillow also had some stains. The second room they gave me was not a premium room but everything was completely different! The room was much nicer than the first room. However, the bathtub still looks dirty and the shower head is something you'd find at Motel 6. Furniture and cleanliness of the rest of the room was 8/10. I can not believe... Read more
from Granger, IN
Submitted on 20-09-2016
The positives of this hotel are proximity to Mall of America (9 miles), complimentary hot breakfast, and a nearby 24 hour Denny's on the same spur. Room overall good, though I wish the curtains would close completely to keep the outside lights out of the room. The hot breakfast chef was great and made breakfast for us on Monday morning even though we were late for the official time frame, and we really appreciated that. One minor issue is that the location of the fitness center is too close to ... Read more
from Weston, Wisconsin
Submitted on 21-09-2016
We have stayed at motel many times. WE stay when we visit family as it is convent. The staff is very helpful and friendly. The breakfast is very exceptional, the beds comfortable. The pool area is very nice but can be very crowded on weekends. The onlt negitive is the bathrooms are a little small
from Cedar Rapids, Iowa
Submitted on 22-09-2016
Upon check in and getting on the elevator we arrived at our floor and were greeted with stripped walls with paint all over the floor. When we got to our room it smelled like cigarette smoke (non smoking room), the curtains were ripped with a hole so we had the hotel next doors lights shining in all night and there was random people's hair all over the bathroom floor. When it was time for bed we took the sheets back on one of the beds and the fitted sheet had brown stains all over it. We went to ... Read more
from Flandreau, South Dakota
Submitted on 24-09-2016
Spending time with the kids in the pool was awesome. The hotel is in an excellent location perfect to go to tha mall of america, also closer to restaurants, stores, I 494, I wish to repeat this trip ū???ū???ū???
from Stacy, Minnesota
Submitted on 25-09-2016
The room was nice compared to what I read other guest were getting. They could put a bigger bar of soap in the bath room.They had soap the size of a quarter hard to hold on and wash with. The toilet seat was something cheap you would buy at Menards it was thin and moved around when you sat on it not very comfortable. The pillows were small and would fall and get stuck between the head board and mattress. The head board was not made for that particular bed its for a bed with a thicker mattress so... Read more
from Grand Forks, North Dakota
Submitted on 26-09-2016
A one night stay for a wedding. Carlson hotels are always clean and staff is always very professional and helpful. Complimentary breakfast is above average and well stocked, with lots of variety. Rooms are always clean and comfortable.
from Leawood, Kansas
Submitted on 27-09-2016
I recently completed my second stay at this Country Inn. I had forgotten about this hotel and originally booked a room at a fairly comparable nearby hotel at a rate almost fifty percent higher than this one. I canceled the other hotel because the difference in price was meaningful to me. The fly in the ointment was that I was staying on Friday and Saturday night in a room adjacent to some individuals who were prone to celebrating something. They quieted down about 11pm, but resumed briefly u... Read more
from San Diego, California
Submitted on 28-09-2016
Bad service shuttle van left me and my wife stranded until I called hotel to pick us up various other issues. I was put on hold for almost 5 minutes I finally had to hang up and call twice more. The back of the bathroom doors was filthy and the carpet was filthy and initially wet when I entered the room.
from Duluth, Minnesota
Submitted on 02-10-2016
I've rated here twice now, for work. This is the only Twin Cities hotel, near where I need to be, that is under $100 with my company's discount. This is the reason for my initial choice but I returned again because their breakfast is great, staff are friendly, and room is minimally smaller. It is kind of a trick to get there, depending on where you come from, but I put my faith in my gps and ignore my gut and I make it.
from Souix City, United States
Submitted on 03-10-2016
Fantastic location to do business in the area. High speed was fast and flawless. Great bar and restaurant on site to unwind after work. Clean and comfortable facility. Staff was friendly and helpful. I plan to return and I highly recommend!
from Omaha, Nebraska
Submitted on 10-10-2016
I traveled to this location with my father and booked the reservation over a month prior to the arrival date. I had reserved a room with 2 queen beds. When I opened the door to our room, however, I found just one king bed. I was frustrated that the gentleman at the desk didn't give us this information up front. After we went up to our room and saw our sleeping situation, we had to go all the way back to the desk for an explanation. They had given away the last 2-queen room a hour ago. I a... Read more
from Bedminster, New Jersey
Submitted on 10-10-2016
Wasn't the best Country Inn & Suites I've been too, but it was still decent. Room was somewhat clean, breakfast was organized very well, and it's convenient to the Mall Of America and a few metro stations. But there were some drawbacks. First, the bathrooms were very very cramped. I couldn't even change in there. I felt claustrophobic taking a shower. Also, the hotel could use a very good renovation. Not saying it looks old, but it doesn't look like the newer Country Inn and Suites. A renovation... Read more
from Janesville, Wisconsin, United States
Submitted on 11-10-2016
The breakfast was fabulous with both hot and cold selection. The rooms were a little outdated, but overall experience was great and a good value for the price. I will definitely stay here again when in the area.
from Lincoln, Illinois
Submitted on 11-10-2016
Rooms are small. Restaurant and bar were closed two evenings for private parties. If you are going with a group of people there is no where to hang out if bar/restaurant is closed. Pool is fine, chlorine was too strong to stay in that area very long.
from Streamwood, Illinois
Submitted on 11-10-2016
We enjoyed the pool and the breakfast was ok. I just don't like when they say free wifi and it doesn't work when you are in your room and that's when you need it. Overall it was a great hotel. I would stay next time we come to MOA. It took less then 15 min. to get there and if you didn't want to drive they did have a shuttle. We didn't use the shuttle though.
from Spring, Texas
Submitted on 17-10-2016
I had a great time and will certainly stay here again when I return next year.The staff remembered me from my stay this past April and allowed me to check in several hours early as a courtesy since our flight arrived earlier at no extra charge. They definitely put customer service first.
from Oshkosh, Wisconsin
Submitted on 18-10-2016
Wonderful customer service at the hotel from all staff, convienent shuttle service, good offering of breakfast foods, very clean hotel. Great location to Mall of America, downtown, many restaurants and airport. I would highly recommend this hotel.
from Phoenix, United States
Submitted on 18-10-2016
Facility was horrid. Service was worse. Reservation system didn't appear to be connected to hotel system. Tried to overcharge us. Most things in room didn't work. Room smelled. No counter space in bathroom. Towels were threadbare. Fridge and Micro were in Armoire, leaving little space for clothes. Carpet was grimy / filthy - always wear shoes.
from
Submitted on 19-10-2016
The hotel staff were very short with you, the room wasn't very clean the first thing we saw when we walked in was a bunch of dust on the sprinkler in our room. One of the days cleaning came in all the lights were left on, a lamp shade was slanted and bent and only bed was made. We were pretty unimpressed. The breath of fresh air however was the shuttle to Mall of America! The shuttle drivers were great, talkative, informative and just all around the best part of the hotel.
from Ankeny
Submitted on 21-10-2016
We enjoyed our stay as they had clean rooms, clean bathrooms, a good restaurant within the property, and wonderful breakfast in the morning. After long drive, no reason to leave the property after arrival.
from Arcadia, Wisconsin
Submitted on 20-10-2016
Upon check our room had a used razor and a half drank bottle of water in it. We moved to another room but it was to late and we felt like the rooms were not thoroughly cleaned. Sign outside on building was only half working and read "try inns and suites" bathroom doors are cheap and thin. The breakfast was pretty good although spread out to 3 different rooms. Bartender was a talkative nice Irishman.
from Wauwatosa, Wisconsin
Submitted on 25-10-2016
We stayed at the Country Inn and Suites for our niece's wedding. The rooms were very affordable and clean. They also had a mini fridge and microwave in the room, which was helpful. There was also access to a washer and dryer! The wedding space itself was beautiful. Tons of natural light, a bar, and room to dance! You barely knew the staff was there rearranging and taking care of business. Things seemed to seamlessly transform. All of the staff was very helpful and friendly, especially our shut... Read more
from Westcliffe, Colorado
Submitted on 26-10-2016
The lobby is nice. "Nice" ends there! The rooms are very small and tight, the furnishings are in need of updating, and the room doors slam shut. The price was incredibly high for the lack of quality. Wish we would have stayed elsewhere and am glad we only had to stay one night.
from Dorr, Michigan
Submitted on 01-11-2016
Friendly staff, great breakfast, clean rooms. Bathroom was small. Not much counter space by bathroom sink. Shuttle service was prompt and driver very friendly and helpful. The location is close to many attractions.
from Mankato, Minnesota
Submitted on 05-11-2016
Many hotels in immediate region, great value! Updating is needed, but only sightly matters (paint and carpet). No counterspace in bathroom (non-suite). Hot breakfast was stellar, most options I've seen!
from Garden Grove, California
Submitted on 09-11-2016
Staff was friendly and welcoming. The breakfast was great. Our overall experience was great!! Pros: -Breakfast -Bar inside hotel -Bed was comfortable -Friendly staff -Late check out -convient shuttle Cons: -Kinda needs a cosmetic facelift but thats about it.
from Oquawka, Illinois
Submitted on 09-11-2016
Nice quiet hotel. Very pleasant staff. Breakfast buffet was great. Enjoyed the pool. Close to good restaurants and a very short drive to Mall of America. Staff was very helpful with finding an off the beaten path restaurant for dinner.
from Winona, United States
Submitted on 09-11-2016
Great hotel for a girls get together weekend. It's close to MOA and a bunch of local fun shops. The trunk was stuffed with treasures after the delightful weekend. We also went on a Food Tour after talking with some other travelers in the lobby one night. What a hoot!
from Duluth, United States
Submitted on 09-11-2016
The hotel staff was very helpful. The rooms and lobby were dated and tired looking. The shuttle service to and from the hotel was fast and efficient. The swimming pool area was unique. The breakfast was good but very disjointed. There was breakfast items in several different places and no direction to them
from Baxter, United States
Submitted on 10-11-2016
Great Room Great Staff Great Location Great Breakfast Check in was easy, no problems. Room was very Clean. I did not have time to use the pool or the fitness center. they have a nice outdoor space to sit. it was a beautiful evening and it was very nice to be able to sit outside. Amenities were great, free cookies upon checkin.
from Chicago
Submitted on 13-11-2016
We stayed at this hotel for its proximity to mall of America and for the price. It was $99 total at check out including taxes and fees for a family of 4. We loved the pool and hot tub area, and the free breakfast can't be beat! They had hot food made to order including omelettes, fried eggs, bacon, sausage, make your own waffles,muffins,donuts, fresh fruit,yogurt,cereal, bagels, oatmeal...the list goes on. It was great
from Bloomington, MN, United States
Submitted on 14-11-2016
If you need a place to stay near the Mall of America, this hotel has great rates, great complimentary breakfast, great hotel and bar, free shuttle service to and from airport and most dining and shopping locations. They focus on friendly customer service.
from Kansas City, Kansas
Submitted on 16-11-2016
The hotel was not clean and looked run down; is in dramatic need of updating. The rooms and lobby were dated and tired looking. Dusty and mold smells in the rooms; hair in shower & sink wasn‚??t the cleanest. The linens on the bed smelled so strongly of bleach, that it burned your face & eyes when you tried to sleep. For $100/night you would expect a lot more and a lot more modern. The staff could be a little bit more on the ball with things; more friendly and less loud and rude and coming off a... Read more
from Minneapolis, Minnesota
Submitted on 16-11-2016
I spent my birthday weekend at the Country Inn & suites, I had a very nice and comfortable stay! I recently went to Jonesboro Ga my son got me the room because he always stay there. It was highly recommended.
from Wyoming, United States
Submitted on 17-11-2016
Two mornings of cold showers, poor job cleaning the room. Bathroom vanity ridiculously small. Hotel is showing its age. It was affordable and close to where I needed to be. The breakfast was good and there was on-site restaurant and bar. Close to lots of business, shopping and other hotels.
from Indianapolis, Indiana
Submitted on 18-11-2016
I chose this hotel based on reviews that it was clean and had a shuttle to the airport. I was very pleased at the price, the shuttle, and the continental breakfast. Every staff member, whether on the phone or in person, was polite and professional. Room was quiet and clean.
from Columbus, Ohio, United States
Submitted on 18-11-2016
Conveniently located to airport, freeway and many businesses/stores/restaurants. The room was clean and beds were comfortable. The complimentary breakfast exceeded our expectations. Will stay here again when visiting Minneapolis/St. Paul.
from West Des Moines, Iowa
Submitted on 21-11-2016
The best part of this property is the free breakfast. It is outstanding. There is the typical waffles, fruit, yogurt, cereal, pastries section, but there is also a hot food section with a chef. He will make you fresh eggs, omelets, etc. I have never been to a hotel where this service was complementary. On the other hand, the room was so-so. The decor was outdated, the cleaning was subpar, and the bathroom area was tiny. The shower curtain was on a rod that dipped in the middle, so you had... Read more
from Cloquet
Submitted on 21-11-2016
stayed here for business. room was clean, smelled good, hotel has one of the best free breakfast this way north of Branson, MO. only regret is the shower and toilet share a room that was very small hotel did offer free shuttle to mall of America and area attractions. parking lot is big and spacious.
from Bloomington, United States
Submitted on 21-11-2016
Nice staff and clean rooms and shuttle service was fast. Good bedding, great breakfast and cookies. Great location to Mall of America and the shuttle takes you right there. Lots of restaurants close by.
from Granite Falls, United States
Submitted on 23-11-2016
The reason to return to this hotel is for the great treatment by staff and the very good breakfast. The large breakfast space with multiple options and kitchen are great. The downside are small rooms, dated and small bathrooms. While the pool area has some neat features to it, the pool was incredibly cold during all of our 3 day stay.
from
Submitted on 25-11-2016
Hotel staff was very nice. Housekeeping does a very nice job. Breakfast is very good. Overall a great experience! We were in town for a funeral and were able to have the entire family at the same hotel.
from Calgary
Submitted on 27-11-2016
The room itself was run down. The carpet was old and stained with what appeared to be blood stains in front of the sink. The GFI in the sink area was broken with a broken electrical prong stuck in it. The baseboard edges were loose and coming off and the frame on the mirror chipped. The room smelled and felt like there was high humidity with the sheets feeling damp every night. The rooms were outdated. The service however was very good. Everyone was friendly and helpful. The free cookies... Read more
from Pella
Submitted on 27-11-2016
Staff acted like we were annoying them. When we checked out the lady at the front desk didn't ever make eye contact. The same lady argued with me over the phone regarding the shuttle schedule. She tried to tell me I didn't ever call them and there shuttle doesn't go to the mall at 7. We stood outside for 10 minutes waiting on the shuttle, they told me they would schedule the shuttle for 7 for us. The lady didn't ever take me name or room number. When the shuttle arrived it wasn't big enough for ... Read more
from Darmstadt, Germany
Submitted on 28-11-2016
Room was not even close to the pictures shown on the hotel web page. The bathroom was very small and not nice, a complete disaster. The breakfast was good, better than in the most hotels I have visited in the US. The Hotel Restaurant was great.
from Cedar Rapids, Iowa
Submitted on 28-11-2016
The staff was very friendly and professional , the breakfast was great, clean rooms, conveniently located right off the highway , just minutes from mall of america. Very Spacious rooms, free internet,
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