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Park Plaza Bloomington

Bloomington, IL, US (BMI)

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Based on 746 reviews
This family-friendly hotel is within close proximity of Best Buy Corporate Headquarters and Hyland Ski and Snowboard Area.
Style: Park Plaza Bloomington
Room & Rates
One Bedroom Suite - Park Plaza Bloomington - 1

One Bedroom Suite

1 king bed. City view. Pillowtop mattress. 350 square feet. Desk. Cable/satellite TV. Multi-line phone. Voice mail. Clock radio. Refrigerator (on request). Coffee/tea maker. Designer toiletries. Hair dryer. Iron/ironing board. Complimentary newspaper. Turndown service. Air conditioning. Climate control. Complimentary cribs. Nonsmoking rooms.
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Guest Room, 1 King Bed, Accessible, Non Smoking - Park Plaza Bloomington - 2

Guest Room, 1 King Bed, Accessible, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 39-inch LED TV 
Food & Drink - Coffee/tea maker
Sleep - Pillowtop bed with premium bedding and a down duvet 
Bathroom - Private bathroom with a shower/tub combination, designer toiletries, and free toiletries
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Guest Room, 1 King Bed, Non Smoking, Pet Friendly - Park Plaza Bloomington - 3

Guest Room, 1 King Bed, Non Smoking, Pet Friendly

1 king bed
Entertainment - Free WiFi and wired Internet access, 39-inch LED TV 
Food & Drink - Coffee/tea maker
Sleep - Pillowtop bed with premium bedding and a down duvet 
Bathroom - Private bathroom with a shower/tub combination, designer toiletries, and free toiletries
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Guest Room, 1 King Bed, Accessible, Roll-In Shower Non Smoking - Park Plaza Bloomington - 4

Guest Room, 1 King Bed, Accessible, Roll-In Shower Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, 39-inch LED TV 
Food & Drink - Coffee/tea maker
Sleep - Pillowtop bed with premium bedding and a down duvet 
Bathroom - Private bathroom with a shower/tub combination, designer toiletries, and free toiletries
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King Room, Standard Room - Park Plaza Bloomington - 5

King Room, Standard Room

One king bed. City view. 275 square feet. Complimentary wireless Internet access. Cable/satellite TV. Clock radio. Coffee/tea maker. Refrigerator (on request). Hair dryer. Iron/ironing board. Complimentary newspaper. Complimentary cribs. Nonsmoking.
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Guest Room, 2 Double Beds, Non Smoking - Park Plaza Bloomington - 6

Guest Room, 2 Double Beds, Non Smoking

Two double beds. City view. 275 square feet (26 square meters). Complimentary wireless Internet access. Cable/satellite TV. Clock radio. Free local calls. Refrigerator (on request). Coffee/tea maker. Hair dryer. Complimentary cribs. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Non-smoking. Rollaway beds are not available in this room type.
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Guest Room, 2 Double Beds, Non Smoking, Pet Friendly - Park Plaza Bloomington - 7

Guest Room, 2 Double Beds, Non Smoking, Pet Friendly

Two double beds. City view. 275 square feet (26 square meters). Complimentary wireless Internet access. Cable/satellite TV. Clock radio. Free local calls. Refrigerator (on request). Coffee/tea maker. Hair dryer. Complimentary cribs. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Non-smoking. Rollaway beds are not available in this room type.
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Park Plaza Bloomington
4460 W 78th Street Circle, Bloomington, MN US 55435


With a stay at Park Plaza in Bloomington (Bloomington - Mall of America), you`ll be minutes from Rasmusseen College - Bloomington Campus and close to Normandale Lake Park.

Why Stay Here

  • 24-Hour Front Desk
  • Business Center
  • Fitness Center
  • Free Wi-Fi
  • Indoor Pool
  • Express Check-Out
  • Free Airport Transportation

Resort Details

Parking is complimentary, as is a shuttle to the mall and the airport. Theres a relaxed Italian restaurant, plus a cozy bar/lounge with a fireplace. Other amenities include an indoor pool, a whirlpool, a business center and an fitness center.

Accommodation Details

Make yourself at home in one of the 209 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries.

Restaurants, Lounges & Bars

Satisfy your appetite at the hotel`s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Meetings & Conventions

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Bloomington? This hotel has 6,050 square feet (562 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

Pools & Spas

Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.


  • Canterbury Park (13 miles)
  • Downtown Minneapolis (11 miles)
  • Eden Prairie Center (5 miles)
  • Fort Snelling State Park (7 miles)
  • IMAX Theater at the Minnesota Zoo (14 miles)
  • Mall of America (5 miles)
  • Science Museum of Minnesota/Omnitheater (8 miles)
  • SEA LIFE Minnesota (5 miles)
  • Valleyfair Amusement Park (11 miles)
  • Waterpark of America (4 miles)


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD $11.00 and USD 15.00 per person (approximately)
  • Pet fee: USD $25.00 per pet, per night
  • Refrigerator fee: USD $10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Pets allowed for an extra charge of USD $25.00 per pet, per night.
  • Dogs and cats only
  • 1 per room (up to 45 lb)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation.

  • 24-Hour Front Desk
  • ATM Machine
  • Breakfast Available (Surcharge)
  • Business Center
  • Concierge
  • Conference Facilities
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Free Airport Shuttle
  • Free Parking
  • Free Wi-Fi
  • Indoor Pool
  • Long Term Parking (+)
  • Lounge/Bar
  • Multilingual Staff
  • Smoke-free property
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 746 reviews
from Merrill, United States
Submitted on 24-05-2016
They room was nice, but the receptionist when I first got there didn't give me any type of information about the hotel or anything. She was incredibly rude because there was a scratch on my credit card and she had to type the numbers in - I even apologized for the scratch and she rolled her eyes. If it wasn't for her as my first impression I would have had a nice stay.
from Minneapolis, United States
Submitted on 24-05-2016
The hotel staff was very friendly and accommodating. The rooms were older, but clean, good for the price I paid! I didn't stay very long so I did not use many facilities, but I did use the computer to print my airport ticket and there was no charge and it was easy to use.
from Newark, United States
Submitted on 26-05-2016
I am so satistified the hotel that i choose , its affortable and satisfaction of all the trip the we need, the shuttle and the drivers are so accomodating and ,, we have perfect vacation ,, i will recomend some of my friends if they need to take plan vacation in Mennisota,
from Rochester, Minnesota
Submitted on 29-05-2016
Dated but adequate for an inexpensive overnight. Mostly clean though we found a strand of someone else's hair under a pillow. We were initially sent to a room that was already occupied but the front desk quickly set us up in another room. While we were being helped another guest needed to get room keys reactivated because they had quit working after two days. Both staff were friendly and professional and the woman helping us was apologetic for the mistake. Coffee in the lobby was tasty. Soaps ha... Read more
Submitted on 31-05-2016
The staff were amazing, very friendly and accommodating. The rooms were clean and the beds were extremely comfortable. I also enjoyed the quiet area I didn't hear sirens, cars, or neighborhood noises.
from Madison, Wisconsin
Submitted on 07-06-2016
We stayed here with friends for one night. Had a very nice King size bed in an king size room. We did not spent a lot of time in our room because we arrived in the afternoon and before leaving the next morning intended to go to the Mall of America. The bed was soft but comfortable and we ended up with a good night sleep and a hot long shower the next morning. Yes, it is true, some walls could use new wall paper or some paint, but overall this is not a bad place to stay.Satisfactory. However, I w... Read more
from Brookfield, Wisconsin
Submitted on 07-06-2016
It was a nice stay. I felt comfortable and relaxed. The front desk staff was very accomadating and helpful. I had added a night and had to move rooms and they held my things for me until a room was ready.
from Summit, New Jersey
Submitted on 08-06-2016
We were placed here for a sports tournament and were really disappointed . We made do but for the same or better price there are a number of other newer, nationally branded hotels in the area. The hotel is in serious need of a renovation and feels overrun. The staff did try hard and the breakfast was decent.
from Bloomington, United States
Submitted on 09-06-2016
The staffing was unprepared to host a group. There were 3 different groups of 10-15 rooms staying at this hotel at the same time. Both the bar & the restaurant were not able to handle this volume - they only had 1 person staffing the entire bar area (waiting tables, taking orders, making drinks) and in the breakfast area they had 2 servers - they could not keep up and our orders were never right the first time though they were trying. Overall the hotel was average at best, and for the price we ... Read more
from Springfield, United States
Submitted on 09-06-2016
Nice location. Some areas could use improvements, carpet in room was noticeably stained and kind of gross. Food wasn't great. Front desk had friendly service. Had hoped for a little better for the price.
Submitted on 17-06-2016
With the exception of the common areas (pool, business office, atrium, bar, restaurant), his hotel is really starting to look "tired". As a family of four we booked the hotel for two nights over a weekend to get out of the heat and do a bit of swimming. We upgraded to a suite. As I stated above, the common areas have been renovated and are solid. Good decor, no complaints whatsoever. The kids loved the pool and a good selection of food at the weekend brunch buffet. The food did lack in quality,... Read more
from La Crosse, Wisconsin
Submitted on 19-06-2016
The staff were helpful do that is good. The finishes were dated. Elevator slow and dated. Didn't feel safe. It was in industrial neighborhood. Garbage in hallway. Smoky in lobby area. The housekeepers were friendly and checkin was fine. Near trader joes which was nice for grabbing snack. I also liked fridge in room. Lobby seemed nice.
from Madison Heights, Michigan
Submitted on 20-06-2016
This hotel was quite nice. We had no negative issues with it, except that it wasn't convenient for our business purpose. That is no fault of the hotel though. There was a convention in downtown Minneapolis, which made room occupancy very, very full and/or very, very expensive, so the fact that Park Plaza had an available room that wasn't completely overboard on price is much appreciated.
from SIOUX FALLS, United States
Submitted on 24-06-2016
Lobby appeared nice and kept up for the most part, walls had damage and mismatched paint covering patches. Room was out of date, carpet was dirty and stained, chair had a big stain on arm, beds seemed very worn out.
Submitted on 01-07-2016
I was in town to pick up my daughter at the airport and decided to book a hotel (it was a late flight). The hotel was conveniently located near the airport and Mall of America. My family spent the day there and then relaxed at the hotel. Rooms are clean and comfortable. The restaurant we dined in for breakfast was excellent. The staff was very friendly. Overall- a great experience.
Submitted on 02-07-2016
The location to my appointments in the area was exceptional, and the cost per night was well below what I have spent in the area previously. The hotel was a little worn around the edges, but when travelling alone on business I am not that concerned.
from Smithtown, New York
Submitted on 03-07-2016
Every thing about this hotel was this this horrible. The rooms were dirty hotel staff not nice. Beds were terrible. No room services. Elevators broken pool dirty. Same breakfast everyday!!! This was a bad experience!!!!
from Columbia
Submitted on 03-07-2016
Room smelled of smoke, Hole in tub, rude front desk upon check in, ozone machine left running in room, dirty carpets, torn wallpaper, checked out early and got charged for last night. There was a group of kids running wild in the pool area and nothing was done upon complaint.
from Pennsylvania
Submitted on 03-07-2016
Overall it is a decent hotel but if the only way to get to your room is by the stairs, something is wrong. The lobby was packed with people and we waited and waited for an elevator before finally climbing 7 stories in the stairs
from Chatfield, Minnesota
Submitted on 04-07-2016
Park Plaza Bloomington MN the place to stay when traveling through MN. The beds are amazing, the views are stunning, the rooms are clean, the employees are fantastic. This hotel is close to everything you want or need.
from Mentor, Minnesota
Submitted on 06-07-2016
very nice place to stay staff makes all the difference easy access to all the things were interested in doing. the room was very quiet and we had a nice view for fireworks on the4th of july. would recommend to others
from Minneapolis, Minnesota
Submitted on 06-07-2016
I've stayed at the Park Plaza in order to have a base of operations to attend a nearby convention for the last three years in a row, and have every intention of coming back again next year. The staff have never been anything but polite, friendly, and helpful - and the rooms are spotless, AND they sport quite thick walls. We only learned that a set of loud kids were on our floor as we were leaving on Sunday - We noticed this when voices audible in the hallway were abruptly cut off by a door clo... Read more
from West Allis, Wisconsin
Submitted on 08-07-2016
The desk staff was indifferent and rude. The room was clean but the chair in the room needed replacing as it was stained. There was a blue/purple light that shined through our window & we couldn't sleep well. Filter in air conditioner was so dirty and caused us to be unable to breathe properly. Left after two nights despite having booked for three. We left the hotel a day early & told staff why, they just said oh. This room was booked through AARP so thought it would be a good one. Don't was... Read more
from Denver, Colorado
Submitted on 08-07-2016
The hotel was very poorly taken care of and the staff does not care to address any of the customers concerns. If you plan on working, bring a hot spot, if your going to work out, plan on running outside.
Submitted on 08-07-2016
Enjoyed our stay at Park Plaza - will come back! Staff was very friendly and helpful. The location was close to the airport and with an early morning flight, it was perfect distance to make our flight.
from Eagan, United States
Submitted on 08-07-2016
This hotel is tucked away from the traffic noise of 494. The hotel staff is friendly and accommodating. I found the room to be above average size - although, the bathroom may be smaller than average. Overall, a great value.
from Winnipeg, Canada
Submitted on 09-07-2016
The room was filthy. Gum or was it gum stuck on lower headboard by mattress although seemed solid, dripping downwards. Mattress was slightly off box spring therefore we could see Lots of Food crumbs on box spring closest to headboard. Either the sheets were not changed as this would have been seen or they ignored this. Remotes to tv were sticky. Floor carpet had several stains and cigarette burns.. Simply outdated. Leftover coke bottle in fridge from previous guest.
from Bloomington, United States
Submitted on 11-07-2016
We were there with a baseball group and half the rooms we got were very dirty. Blood stains on the comforters, boogers on the phone, 1 towel only in one room, bag of chips and dirty crusty sock under the chair cushion, stuff in fridge and closet from previous rented. Not an great experience. We are suppose to return next weekend and we are currently looking for a different hotel. Upon early check in the front staff told me it would be $100 cash to check in before 3:00 on a Friday morning. 300 +... Read more
from Scottsdale, Arizona
Submitted on 13-07-2016
Stayed here while conducting business in the area. Hotel could definitely use some updates but I did find the staff to be really friendly and helpful. The Hispanic gentleman in banquets that serviced my meeting room on Tuesday was really a great guy. A special thank you to the housekeeping department that left my room very tidy and clean. I enjoyed the buffet breakfast in the dining room and found the selection to be perfect. I would come back.
from Fargo
Submitted on 17-07-2016
Seemed old and dated. Needs a major overhaul. Just seemed run down. Staff was friendly and courteous. The bar was nice and they offer small paste apps. The shuttle service was convenient as well. However, there better options in Bloomington for your stay
from Carteret, New Jersey
Submitted on 20-07-2016
I called many times ahead of my stay there asking very simple questions. Park Plaza in Minneapolis is nothing but a disgrace. Is there anything called customer service at Park Plaza at Minneapolis? I am not sure who runs that place, it is disgusting. I called 7 time because, they were hanging up on me again and again and none seemed care about customers. I have already notified very senior management to take actions.
from Jamestown, North Dakota
Submitted on 23-07-2016
We stay here when we visit the Twin City area. The rooms are clean and comfortable. The hot tub and pool are wonderful. We utilize the Shuttle to go to the mall and to catch the light rail to downtown.
from Minnesota
Submitted on 23-07-2016
The location is a bit difficult to find, it you're driving. It's a clean place with pleasant staff. It is a very good value for the cost. The shuttle to the mall of American and airport goes about every 30 minutes.
from Estevan, Canada
Submitted on 24-07-2016
Booked this hotel on a Expedia deal and it was a choice, gym was very good for my needs, pool area was nice, smaller hot tub but still did the job. Rooms were spacious and clean. Ample parking in the lot and they had a free shuttle to the mall of America. Fairly easy to get to and a few shops within walking distance or driving. Doesn't have a free breakfast but had a buffet style breakfast for a small fee that was decent. Would stay again due to the location and the amenities the hotel has.
from Bloomington, Minnesota
Submitted on 25-07-2016
I have stayed here numerous times, imagine my surprise when we opened the room door and was hit with brightness!! They had redone the rooms and they looked fantastic. Bed was good, bathroom was great loved everything!
from Tillsonburg, Canada
Submitted on 29-07-2016
Dirty room. Asked for extra pillow because the down was poking out of the ones provided and was told they could only give us one and when we went to the door to get the pillow it and a wet blanket that was not requested was all but thrown through the door at me.The shuttle driver was very friendly however and it's super convenient but the other hotels offer shuttles as well. I recommend spending a little extra and going somewhere else. Upon future visits that's what we will be doing.
from Sioux Falls, United States
Submitted on 01-08-2016
The marketing team for the hotel deserves a raise as it looks nice .... then you sit in a chair (no springs so you sink in), walk down the hall (carpets extremely dirty and needs to be replaced, needs to be repainted, smells), enter a room (tv didn't work until service fixed, bathroom sink didn't have a plug, shower plug was broke and sitting on shelf. NOT GOOD!
from Dallas, United States
Submitted on 03-08-2016
This hotel was perfect when I started staying 5 yrs ago, I grew up in the Twin Cities, Radisson properties were always nice. They seem to cater to the business crowd, a great bargain on the weekends. But each year the hotel is more & more run down, needs more than cleaning, time to remodel. It has a pool, restaurant/bar but the rooms are barely worth 1/2 what they charge. Very diappointd with my last stay.
from south dakota
Submitted on 04-08-2016
My wife and I spent the week here, in fact this is our last day here. I am taking a short sailing course nearby and had some Club Carlson points to use, enough to get 4 nights here free. That is the saving grace. If I would've had to pay their current rates to stay here, we would've gone elsewhere. First the good- The food in the lounge is great. All staff has been very helpful. Nice shuttle service to the Mall of America and airport. We have not tried the buffet breakfast but ... Read more
from Winnipeg
Submitted on 05-08-2016
We spent four nights at Park Plaza Bloomington that we reserved through Hotwire. I was a little apprehensive with the mixed reviews on Trip Advisor, but we are pleasantly surprised. The hotel is a little old but everything is clean and comfortable and the staff are friendly. But stay here again.
from Mold, United Kingdom
Submitted on 06-08-2016
My wife and I stayed at the Park Plaza for one night and enjoyed our stay. Registration was great and the clerk, and his female colleague, were absolutely superb. In fact I'd go as far as to say they could give lessons to staff from some other hotels on customer service. They were pleasant, welcoming and made us feel at home right from the off. Our room was excellent, large, nice comfy bed and spotlessly clean. Breakfast, which isn't complimentary, was good too. We didn't use the pool or ot... Read more
from Detroit, Michigan
Submitted on 07-08-2016
Check In was splendid, airport pick up was timely, room and bathroom are well furnished and well equipped. Excellent restaurant. Comfortable room, with, lots of room to spread out. Coffee maker, mini fridge, nice.
Submitted on 08-08-2016
A little dated but good location and was just fine for one night when not much time was spent in the room. Front desk lobby very nice. Pool area was busy the night we were there. Our suite window overlooked the roof on top of lobby which was fine we weren't there for the view. At night the rooftop lights could have been a problem but the curtains did a nice job blocking that out. My daughter stayed on the sofa bed and said it wasn't very comfortable but we all know what to expect with a sofa bed... Read more
from Cedar Rapids, Iowa
Submitted on 09-08-2016
CLEAN rooms comfortable beds Great location reasonable price brunch was good and very nice staff indoor pool area was kept clean good brochures for things to do in area Public restroom was also clean easy check in and out
from Bismarck
Submitted on 10-08-2016
overall excellent check in/out process. staff very accomidating for a very late check in. staff was pleasant and willing to help with any of our needs. Rachel, the manager gave us the same medical rate as 3 weeks before due to our granddaughter having a tragic and severe accident. We came back to The Park Plaza because of the service and d├ęcor and overall the rooms were very clean and of high end quality, but not a budget buster
from Des Moines, Iowa
Submitted on 11-08-2016
I stay at Park Plaza about once a year at various seasons, and every time there are celebrations onsite that seem to fill the hotel such as wedding receptions, reunions, graduations. Nevertheless, I have always been able to get a room. The hotel is awkward to find the first time. It sits back off a frontage road in an industrial area with no signage on the frontage road. The front-desk staff is always helpful and welcoming. The rooms are good-sized and clean. The bathrooms are updated. The carpe... Read more
from Fargo, United States
Submitted on 12-08-2016
This place was a great place to stay at a very affordable price. I was impressed by the cleanliness and quality of everything. The room was great, the air worked great. There wasn't much for TV as far as cable, but who goes to a hotel to watch TV?
from Eau Claire, United States
Submitted on 13-08-2016
The rooms have been updated, the service was friendly. The bathroom was great and updated, wonderful shower. The room smelled clean and the bed was great! We fell asleep instantly. Parking is always great here.
from Henry, South Dakota
Submitted on 15-08-2016
My 91 year old dad and I stayed one night as we were in town for 2 reunions. I wanted a room with 2 beds and that is what we got. From the time we pulled in to the Hotel until we left, everything was really good. There is easy access to the hotel via sliding doors. The people at the desk were very professional, polite and pleasant. Checking in was a breeze. Then on to the elevator as our room was on the 6th floor. The elevator was very fast but you couldn't tell that from inside ... you... Read more
from Bloomington, Minnesota
Submitted on 06-09-2016
They make you feel like you're questions at worth they're time. Night staff was useless. The room I was in needed updating horribly. They we're nastly mean about giving extra towels. I was there for 6 nights and wanted new towels every two days and I had to fight with them to get new towels for me and my husband.
from Eagan, United States
Submitted on 07-09-2016
I have stayed at the Park Plaza a dozen nights this year. I stay because of the great value - pricing, amenities. I return because of great service from the staff. From a personal greeting by Rafet at the front desk, to quick service by Paul at the Three Trees Restaurant.
Submitted on 08-09-2016
Outdated and run down, but worst of all FILTHY. We couldn't believe the filth. Dust on everything. Evidence of previous guests all over. Asked for a room change three times! And every room was worse than the last. Finally gave up because it was obviously an overall issue with room service. Wall paper peeling off every wall, ripped mattresses, mildew in shower, conditioner and lotion bottles had been used already!!! They were half empty upon arrival and the lotion was actually squirted on the cou... Read more
from Brooklyn, New York
Submitted on 08-09-2016
very comfortable stay for the price range. close to groceries with mini fridge in (king) room which was definitely a time/money saver on a solo trip. No frills bedroom and moderate speed internet but a very comfortable rest. Most travel via car was only about 15-20 min from the hotel, including MSP airport; conveniently located.
from Santa Teresa, United States
Submitted on 08-09-2016
The hotel is nice but is dated, the staff is friendly and helpful, the location is good as it is close to many attractions and not far from MSP airport. I recommend staying here the price was a little high.
from Fairmont, Minnesota
Submitted on 09-09-2016
Very nice and clean hotel. We always enjoy staying here. Good food here, although we didn't partake this time. The internet was easy to use and not restricting. The only thing this hotel room most...are more plug in options near the nightstand on each side. Thanks again.
from Sioux Falls
Submitted on 11-09-2016
When making the reservation, I specifically asked for the highest floor & the quietest room. We were given a room close to the elevator and an ice machine that was being used into the wee hours of the morning. There was mold on the back of the shower mat and the make-up mirror was broken. The sofa sagged and wasn't comfortable. We would not recommend this place.
from Wisconsin Dells, United States
Submitted on 11-09-2016
We had booked this hotel for a 4 night stay for a business trip. We cancelled after the first night, and found another hotel. I had surgery several weeks prior, and the mattresses were so sunken in that I could feel the springs jabbing me. The sheets had holes, there was peeling wallpaper, black grout, and a funky smell...kind of musty. Not a happy camper!
from New Berlin, United States
Submitted on 12-09-2016
Weird location. Could use a facelift. Breakfast Brunch is okay. 1 elevator wasn't working well, they were slow too. Most of the staff were nice, some had the personality of a rock! Bed was comfortable. We had a king size bed and the room didn't feel cramped.
from Soquel, California
Submitted on 14-09-2016
Very nice location, and a quiet hotel. Good for resting, however it is slightly dated, but still kept ok. Only a little dust here and there is found, but overall definately an ok place. Spacious rooms and free parking
from JONESBORO, United States
Submitted on 14-09-2016
Overall of the hotel was very good the room was in excellete condition, cleane, the pool area was very clean and the restaurant was very good. the food was hot. the only problem was the shutter was allways late.But it was a good stay, i will stay again
from Brisbane
Submitted on 17-09-2016
The location was good for us, near the airport and Mall of America. The room was fine, nothing to get excited about but the wifi was good and that was what I really needed. Bed was comfortable and room was clean.
from Isle
Submitted on 18-09-2016
I stayed here for 1 night as I was in town on business. The check in was horrible. There were 2 people at the counter but one was flirting the entire time with a flight crew that was checking in. I had to wait over 25 mins to check in and there was only 1 person in front of me. He tried to get the flirting girl to check him in but she said we had to wait for the other clerk. At 715 pm I went down to the restaurant for dinner but they were closed already. The next morning I called to get ro... Read more
Submitted on 19-09-2016
Upon checking into our hotel around 11:45pm on Friday, September 16, we were given a key to room 305. When we entered room 305, the room was dark,warm, and occupied. Someone was already sleeping in the bed. After we told the lady at the front desk, she replied "well I just got here. I'll give you another room." While it's understandable it wasn't her fault, she could have been a little more considerate, polite, and accommodating. We were given a different room for the duration of our stay. No ap... Read more
from Bloomington, MN, United States
Submitted on 19-09-2016
We received an inexpensive price for the Minneapolis area. However, the hotel needs to be updated and some furniture needs to be replaced. Employees were pleasant. Shuttle arriving & departing was nice.
from Kentucky
Submitted on 21-09-2016
and the room was spacious by motel room standards. Good breakfast buffet for $10.99 extra. But the TV didn't work well. At night I tried to watch some football games on KARE, which is the local NBC affiliate, and I couldn't watch because both the audio and the picture broke up so badly. Both nights. Also, they should add Kleenex boxes to their rooms like most hotels do. So, comfy bed; quiet; good breakfast, but could stand some better maintenance. Also when you exit 494 on exit 6B don't turn on... Read more
from Madison, MN 56256, United States
Submitted on 22-09-2016
Could not get water in bath tub to quit dripping. Reported the problem at the desk. It was fixed immediately. Actually, the facility was too cold. The air conditioner should have been set higher than 68.
from Minneota, Minnesota
Submitted on 23-09-2016
It was really nice and clean... I would really recommend staying here. My girls loved the suite it was great. The bed were really nice and comfortable. The living room was also nice and clean. I would likely rent here again.
from rochester, United States
Submitted on 23-09-2016
Don't expect much but a place to stay. they remodeled but the air unite is still old and is very loud and made it hard for sleeping. I reserved a room with breakfast and they upgraded are room because they gave out all the same type rooms that I reserved. We were excited about the upgraded room but it was the same price as the room that I reserved and it didn't come with breakfast with is the reason why I reserved the room I did. They wouldn't honer the breakfast and I had to prove that by showi... Read more
from Overland Park, Kansas
Submitted on 24-09-2016
I booked hotel thru hotwire. When i got to the room i noticed a few things. 1st thing tv didnt work because the cable wire was removed. Also the sink in bathroom was not working cause the stopper was broken. Also the ac barely worked.
from Virginia, Minnesota
Submitted on 25-09-2016
Nice hotel very clean. The hallways were freezing, the front desk staff was slow. The restaurant was closed so we were in able to enjoy that. The parking lot was always packed but there is more parking in back but signs told me too watch out for flooding
from Bloomington, United States
Submitted on 25-09-2016
I enjoyed my stay at Park Plaza Hotel. Too bad I need a credit card in order to stay there. When people do not have a credit card there should be some other way to protect your company and still allow good people to stay.
from Edinburgh, Scotland, United Kingdom
Submitted on 26-09-2016
This hotel is devoid of any character, energy or life to be honest. Its brown, brown,,, brown. Its obvious from the decors in the common areas, the lift and the rooms that there has been no investment by the owners for multiple years. You cannot enter the gym via the door marked 'Fitness Room"... you need to go via the pool.. The kindergarden photograph of a salmon steak and a cut out of a pint of beer in the lift are supposed to lure you to the hotel bar /restaurant for food (btw... that is v... Read more
Submitted on 27-09-2016
Nice looking hotel, used by airline crews. Room were spacious, older worn furniture, rug. Bath room very clean. There is a 24 hour restaurant that will deliver to your room. Food was reasonable in cost and hot when it arrived. The delivery guy was gone before we had a chance to tip.
from austin, United States
Submitted on 27-09-2016
When I arrived a a map airport I called the hotel for a shuttle. I was told one will arrive in about 20 minutes I was told where pick to take place. I waited and waited I called the hotel again was told struck in traffic will be 40 minutes. and that i could ride a cab and the money i pay for the cab would be refunded to me I waited at the airport to be picked up all together one in a half hours I arrived to stand in line and the person in front of me was helping some one and a man wanted into t... Read more
from Kansas
Submitted on 07-10-2016
A nice rate, however few amenities and poor customer service. The exercise room didn't open until 6am... Not sure why but truly inconvenient. The breakfast doesn't open until 6:30am, another inconvenience. No lobby coffee which they used to offer a few years ago. Consistently inflexible and mostly uninterested staff that were slow to top it off.
from Willmar, Minnesota
Submitted on 07-10-2016
Hard to get to. Room OK. Good beds, clean etc. Clearly not a three star hotel indicated by Priceline. Should not be listed in the Megamall area. Most of all, rude staff at the desk, room service and dining.
from Westfield, United States
Submitted on 09-10-2016
Very clean, comfortable rooms with a touch of European character. Convenient restaurant and bar serving great meals after normal hours. The pecan crusted walleye dinner was fantastic as the hotel food was not what I am accustomed to. Outstanding hotel personnel with pleasant check in experience and after hours bar & meal experience.
from Omaha, Nebraska
Submitted on 10-10-2016
Place with very overpriced for what it was rooms were about average to a Motel 6. Wish I would have stayed somewhere else. Manager unCooperative, staff unknowledgeable. Overall a waste of my time and money.
from Minnesota
Submitted on 10-10-2016
I booked a double queen room as we had 2 adults and 2 children in our party. We were given a king room. When I went down to ask to be moved to a double queen, I was told the hotel was overbooked and they only had kings available. I then asked to be moved to a partner property in the area, we were staying in the Minneapolis area. I was told that because I booked online and not directly on their hotel website they could not do this. I then asked for a refund and was told no. They did send... Read more
from Minnesota
Submitted on 15-10-2016
I'm sure this hotel was once a nice place, but it has become pretty dated. The sheets were very used, thin, and scratchy. There were stains on the carpet and small pieces garbage on the floor in the bathroom. Also, hair in the shower. Staff was friendly and parking was fine. Overall, probably wouldn't stay again, but we did get a good priceline deal.
from Minneapolis, Minnesota
Submitted on 17-10-2016
Quiet, comfortable, tucked away but near shopping and restaurants. Surrounded by business offices. Google maps takes a convoluted route to get here. Off 494 and France is the best route. Wish 24/7 shuttle to airport was available. Starts at 4am, so not useful for 5am flights.
from New York City, New York
Submitted on 17-10-2016
Stayed here one night on way back home. Lobby is nice, the room very clean and neat. Bed was comfortable and linens crisp and clean. The TV reception was not great, perhaps storm interfered with signal. Restaurant was closed, but food at bar was very good and not that expensive. Best aspect for us was the airport shuttle. We used it twice. Once to return to hotel after dropping off rental car, and then the next day at 4 am back to the airport for early flight. Better than other shuttle s... Read more
from Columbia, Missouri
Submitted on 17-10-2016
We stay in MN often to visit our son in college. This weekend fell on the Ryder Cup, so we couldn't book our normal hotel. I booked this hotel several weeks in advance with double beds, due to the fact we would have our teenage daughter staying with us and possibly our college son. I called the hotel after booking it online to make sure they got our request of a double bed. I was assured they did have our reservation saved as such. When checking into the hotel Saturday afternoon, I was told ther... Read more
from Aurora, United States
Submitted on 17-10-2016
This hotel is nice for the price and convenient. Lounge is always pleasant and the staff is great. Need some improvements in the lounge chairs. Clean and easy to get to many areas of Minneapolis. Need to bring back coffee in the lobby area though.
from Oklahoma City, United States
Submitted on 17-10-2016
This hotel was just fine. It is hard to find. Is it a little dated yes. Is there wall paper peeling more so in hall ways then room yes. Were there stain on the drapes yes but overall it was fine. Room was clean, beds were great, tv worked well, and carpet was clean. I do wish the TV did have some sort of guide though. Maybe there was one in the hotel book I just didn't look. The fridge was nice. My white socks were not dirty after walking on the carpet. The common areas are nice. Sure... Read more
from Atlanta, Georgia
Submitted on 18-10-2016
Excellent experience. Nice location. Clean environment. Quiet place for your comfort. Staffs are friendly. Safe at night. Close to MSP & Mall of America is not too far. Experience in the hotel was great.
from Atlanta, Georgia
Submitted on 19-10-2016
Rooms dated, customer service poor. Was told there would be a shuttle available to the mall, airport and other places within close proximity. However, that was the furthest thing from the truth. The reality was, there was only shuttle running every couple of hours. Needless to say, I spent additional money for Uber & Lyft. Location is also not convenient!!
from West Fargo, North Dakota
Submitted on 20-10-2016
For me it was great I was there to see my daughter who lives 15 miles from there in Inner Grove Heights. Easy access to interstate 494 and 35w to get to the Mall of America and everything else we wanted to do.
from Lincoln, CA, United States
Submitted on 24-10-2016
Attended a conference here. Staff were excellent and helpful. Rooms clean and housekeeping staff friendly. Food at the conference was excellent. Good variety and flavor! Shuttles to airport ran timely and well. Excellent value for price.
Submitted on 25-10-2016
I was in town doing sales calls and wanted something close to the airport and the 494. On a work budget, otherwise i would not stay here if i paid out of my own pocket. No breakfast offered unless you want to pay $11 plus tip. Other better, cheaper restaurants close by at least.