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Hilton Garden Inn Detroit-Southfield, MI.

Detroit, MI, US (DTW)

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Based on 447 reviews
The Hilton Inn Southfield hotel is easily accessible and conveniently located just 20 minutes from downtown Detroit and 25 minutes from Metropolitan A
Room & Rates

2 DOUBLE BEDS

COMP WiFi- HDTV with HiDef channels, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 DOUBLE ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM ROLLIN SHWR

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING PRESIDENTIAL STE

LIVING AREA-COMP Wifi-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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Hilton Garden Inn Detroit-Southfield, MI.
26000 American Drive, Southfield, MI US 48034

The Hilton Garden Inn hotel in Southfield features 196 guest rooms with high-speed internet.In addition to all standard Hilton Garden Inn amenities, this hotel in Southfield, Michigan also offers a 21st century high tech ballroom that will accommodate up to 300 people for an elegant dining, entertainment and corporate experience. This space can be divided to hold 400 conference styles in 3 sections. Our hotel near Detroit also offers both a board room and 50 people meeting room. The Hilton Garden Inn Detroit Southfield Detroit hotel has the kitchen facilities necessary to accommodate the varied needs of all groups utilizing this facility.*****Everything. Right where you need it.*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 447 reviews
from
Submitted on 18-05-2016
I've stayed at this HGI 15 or so times for business over the last two years, and it's required by my employer. Overall it is a decent HGI but falls short on occasion. Once I had someone enter my room as I was working at my desk (front desk assigned someone to it after I'd been there an hour). Scary event for a few seconds. Food is usually ok, but a colleague of mine sent back 3 consecutive baked chicken dinners one stay because they were quite undercooked. Elevators are out of commission more ... Read more
from Houston, TX
Submitted on 21-05-2016
I stayed here on business for 1 night. This hotel is a typical Hilton Garden Inn. The lobby was contemporary and inviting. There were free cookies and water upon arrival. Check in and check out were friendly and fast. It has a bar area that was fairly busy. My room was clean and quiet, except for the a/c which was extremely loud when it cycled on and off (room 227). My room had 2 beds and they were double beds, not queen beds. There was a breakfast buffet for purchase. It wasn't fre... Read more
from Warrington, United Kingdom
Submitted on 22-05-2016
The staff in this hotel make the stay perfect. Nice surroundings, excellent staff. you are a name not a number. always a friendly smile. clean room and surroundings. clean pool, there is even live evening entertainment during summer months. Recommended without hesitation.
from Holland, United States
Submitted on 24-05-2016
Very good, clean, comfortable room, friendly staff, easy access off highway. Had some trouble getting back on the highway. Only difficulty was in navigating the construction in the area to the facility my function was being held at.
from
Submitted on 25-05-2016
They have everything you need. Free wifi, a restaurant, a 24 hour shop, pool (indoor and out), fitness center, a bar and its clean and the staff friendly. The staff even did a good job to direct us to a local favorite restaurant. Great stay!
from Yonkers, United States
Submitted on 30-05-2016
I travelled to Detroit for a family event. This hotel is an excellent choice as it is conveniently located by several highways. Parking is free which is great as I am tired of being nickeled and dimed ad nausea. The Lobby is immaculate; the front-desk staff appropriately attentive and friendly. I can't say enough about how good the food was and if you stay here - you must have the grilled chicken salad - it was perfect. The wait staff is very friendly appropriately attentive. I do wish t... Read more
from Carrollton, United States
Submitted on 31-05-2016
The facilities were very nice. I was greeted immediately upon arrival and found everyone to be very friendly. The room was very clean and had all the amenities that I needed. The service at dinner was very good. The service at breakfast was spectacular.
from Chicago, Illinois
Submitted on 31-05-2016
Consistently solid hotel. Great service in bar (hardest working bartender for a limited service hotel), everything else is usually acceptable. 2nd best hotel in Southfield (Westin is nicest), best value in Southfield.
from Southfiel
Submitted on 14-06-2016
Not what I would expect from Hilton. Beds were not level and toilet did not work great. The staff was friendly but the rooms were not as nice as I would expect. I also would have liked a sitting area like the Embassy Suites.
from Syracuse, New York
Submitted on 15-06-2016
Hilton does it again. I really enjoyed my stay at this property! I'm a business traveler and would recommend it to any one else traveling under the same circumstances. It's quite and the staff is nice. The beds are comfortable and the rooms are clean.
from
Submitted on 17-06-2016
Enjoyed my stay while in the area. The hotel was close to where I needed to be, easy for Uber to fine and the staff was wonderful. The food was good, I was disappointed there was gratuity and a delivery charge added to the room service bill. Breakfast had a great selection, reasonably priced and was filling. The bar area served its purpose for the NBA Finals game. The bartender was very attentive considering how crowded it was. Room was spacious and clean. Microwave and fridge in the room... Read more
from
Submitted on 18-06-2016
I have stayed at the Hilton Garden Inn in Southfield, MI at least 6 times and the quality has never wavered. The lobby is attractive, clean and there is always a fruit flavored water available. The rooms have the important amenities plus and are also consistently clean and attractive.
from Reynoldsburg, Ohio
Submitted on 19-06-2016
My family stayed during a visit for a wedding over the weekend. Check-in was a breeze, the room was comfortable and spotless and the check out process was even easier. What stood out? There was a fire alarm this morning (around 7:45am) and power outage in the whole area of town. The staff remained professional and courteous throughout....despite some very rude customers. The staff members were happy to assist bringing luggage down the stairs since the elevators were offline and helped as mu... Read more
from Fort Wayne, Indiana
Submitted on 20-06-2016
Very rude customers and food crumbs in my bed which means no new sheets were put on my bed. Lack of communication between staff and guest. Did. It get to check into my room until midnight due to staff telling me different room rates
from McDonough, United States
Submitted on 26-06-2016
I had and enjoy every aspect of my stay was very friendly and helpful hotel is very clean and comfortable for me and my family food was great ..had refreshing beverage available for the warm weather ... would definitely stay again..
from Alexandria, United States
Submitted on 27-06-2016
This is a very good hotel for a business trip. The breakfast is good, if not somewhat confusing, as some of it seems self-service, while there are also simultaneously servers who want to bring you things. Then, you get a bill at the end, and you need to remember to bring your coupon for the free breakfast. Food was good. Room was comfortable. Bathroom mostly clean, but there was mold that was never cleaned during my week-long visit. Towels and toiletries were refreshed each day, which I re... Read more
from Farmington Hills, Michigan
Submitted on 28-06-2016
Staff was so accommodating. Even with three weddings they did not give bad customer service. They were fast and friendly. Definitely will stay again. The kids really enjoyed the pool. I slept very well
from Detroit, United States
Submitted on 30-06-2016
I chose this hotel because of the location and the Hilton brand. The staff seemed to always be on top of everything, very friendly, and accommodating. The free shuttle really came in handy. The bar has a great depth of options and the breakfast was satisfying. The maid service daily seemed to go beyond what I would expect from a hotel in this price range. For example, I cam back to find my chaotic bathroom sink arranged for easier use and my toothbrush in a cup - that's really going the extra m... Read more
from Augusta, Georgia
Submitted on 02-07-2016
I had a block of rooms reserved for my wedding for out of town guests and my parents booked the suite for us. Not only were we told we couldn't check in without my mother present and had to offer our own card, but my bridesmaid had someone already in the room she was assigned and had to get another one. The bags my mother had put together as guest bags were not given out to all guests until we brought it up to the staff, and the honeymoon basket that had been paid for was never delivered nor in ... Read more
from carson, United States
Submitted on 02-07-2016
Easy check-in. Great staff especially Tiffnani at front desk. One of the great benefits were free parking as you know most hotels charge and the closeness was excellent. The lobby was pristine, clean and modern. The workout room had the elliptical machines which all I was interested in. The cleaning staff was nice and always had a smile on their face. I would definitely consider coming back to this hotel. I had a choice to go across the street to the Embassy and I chose this one.
from
Submitted on 03-07-2016
The hotel was very clean, room was great, staff were for the most part pleasant. Was unhappy the lobby bar was closed at 10:30 on a Friday, even though the sign said till 11 and the lobby/bar was packed with people. And I do not know who handles reservations and organizing party's, but we couldn't sleep because some family reunion kept us up all night, and the "wonderful breakfast" they have signage for all over the hotel was a complete nightmare. Too many people. The waitstaff and cooks seemed... Read more
from Chicago, Illinois
Submitted on 04-07-2016
If you are looking for an inexpensive, but accommodating stay, then this would be the idea place to go and relax and have some peace of mind. Its close to stores, restaurants, movie theatre, and entertainment.
from Louisville, United States
Submitted on 05-07-2016
The rooms were very clean and nice. Staff were knowledgeable and helpful. Lobby was nice, clean, and inviting. Bar and restaurant area was great. Amenities were above par. I would recommend the hotel to other people.
from St. Louis, United States
Submitted on 05-07-2016
Our stay was very pleasant and it was conveniently located to every where we planned to visit. The staff was great. We will definitely stay there again and would recommend it to our family and friends.
from Indianapolis
Submitted on 07-07-2016
The hotel staff was friendly and accommodating!!!! We were with a large group( family reunion) and the hotel handle us without skipping a beat. Breakfast was great and , I also liked the layout of the lobby. I wanted to give a special shout out to the Housekeeping they were polite and went above and beyond make are stay great. Thank you
from Ferndale, Michigan
Submitted on 07-07-2016
The breakfast service, lobby, and patio were the highlights at this hotel. The food at breakfast really exceeded our expectations and the common areas were clean and comfortable. Unfortunately, our room was a different story. It was dirty, lots of stains on the carpet and furniture. The cables to the TV fell apart and the front desk wasn't able to send up a new cord. Instead, they had to send a repair person which was not how we wanted to spend our alone time. Before any of this, my husband was ... Read more
from Duluth, Georgia
Submitted on 08-07-2016
The staff was friendly, I enjoyed my stay, the beds were comfortable, clean rooms, lots of towels and the refrigerator was cold! There was a family reunion at the hotel and there was noise. We didn't eat at the hotel but the food smelled good! would definetley stay again
from southfield, United States
Submitted on 12-07-2016
Inaccuracy in reservation, very noisy, dirty rooms. While the staff attempted to resolve our concerns, they were not diligent in doing so. The room we stayed in was very dirty, stains on the floor, fabric falling apart on the chair, wall paper peeling, and the shower curtain, which was a tan color was stained red at the bottom. The elevator doors, which had a gold finished were covered with dirt, watermarks and grease stains. Not a pleasant hotel.
from Chicago, Illinois
Submitted on 13-07-2016
Front desk staff needs more training in customer service. Breakfast buffet was very good and service was great. Also, no early check- in granted, I called when I was 30 miles away and asked if there was any way I could check in early and the young man told me what time check in was, I told him I understood that.
from Chicago, Illinois
Submitted on 13-07-2016
Business trip. Hotel was great. I was a little concerned due to the lower room cost but no reason for concern. I will be back next time I ain the area. The staff was very pleasant and helpful. Asked for more coffee K cups and got extra the rest of my stay without asking.
from Sterling Heights, Michigan
Submitted on 19-07-2016
The hotel is really nice and the lobby at the hotel looks great. My room was clean and i appreciate Alaa the housekeeper. She was fantastic and helped me with what all i needed. I stayed here for 2 days and i liked everything in the hotel but if there was any complains about anything then it would be about the front desk workers that were there in the morning of the two nights that i stayed there in. They didn't care to acknowledge anyone walking by or even standing infront of the desk and the l... Read more
from Philadelphia, Pennsylvania
Submitted on 22-07-2016
Stayed here twice weekends of June 18 and weekend of July 15, both times hotel lost its electricity. The first time we had to shower in the dark and carry our bags down from the 6th floor. The second time I was stuck in the elevator for over 45 minutes. The elevator emergency communication system did not work, so I had to call the fire department to get help. Upon release no one for hotel management was there no one took my name. I had to go to the desk to complain and after an argument was ... Read more
from Nashville, Tennessee
Submitted on 24-07-2016
Check in and check out were very easy. The hotel needs an update but that will start in November of 2016. Breakfast buffet ($11.95) is very good. Service there can be hit or miss. I found parking to be a real issue one night. There was a family reunion, a wedding and a high school reunion at the hotel. I had to park quite a ways from the front door. Other than that one night parking was very convenient. Indoor heated pool was lovely. Hot tub does not bubble up but is a tub of nice warm water...... Read more
from Grove City, Ohio
Submitted on 26-07-2016
We stayed at this hotel for a family wedding. Staff was super friendly and very accommodating. In room Keurig coffee makers an outstanding bonus!! The bar and common areas were awesome! Fruit water always waiting in the lobby was so nice!! Breakfast was stellar as well! Highly recommend staying here!
from Boston, United States
Submitted on 27-07-2016
We greatly enjoyed our recent stay at the Hilton Garden Inn in Detroit/Southfield. The hotel was modern, attractive and very comfortable. The staff was just lovely! The breakfast was delicious, and offered a very nice variety of hot and cold foods (including made-to-order omelettes, bacon, etc.) to suit almost every diet you could think of. Parking was easy. Check-in and check out were seamless and easy. The location was central to all our weekend activities. The hotel has an attractive pool and... Read more
from Detroit, Michigan
Submitted on 31-07-2016
Every bit of AMAZING the staff was awesome the rooms are beautiful they are very accommodating and sincere I would highly recommend this hotel for a stay they truly made my wedding weekend one to remember
from Columbia, SC
Submitted on 01-08-2016
Safety is number one for me when travelling. This hotel is located in a business area in a nice part of town. The hotel feels new and every corner of it is attended to as one would expect. It's located close to, but not in downtown. The drive to the downtown area was only about 10 minutes. The breakfast is great, with omelettes made-to-order, sausage, bacon, eggs, pastries, the works. The wait staff is helpful and very friendly. The only thing that sullied my stay was a false fire alarm, but i... Read more
from New York City, New York
Submitted on 01-08-2016
This budget hotel had little to offer. Rooms are dark and out of date, elevators and fitness area are overcrowded, and there is minimal attention to quality service. Your basic needs will be met (rooms were clean, etc.) but absolutely nothing special here. Located in an uninspiring area of Suburban Detroit, I would recommend a stay here only as an overnight stay on a road trip.
from Michigan
Submitted on 02-08-2016
Stayed here recently with some friends after having a disaster at the Embassy Suites down the street (see my review). Check in was quick and easy. Rooms were very clean and comfortable. Hotel has an excellent breakfast in the morning. Pool and hot tub were very nice. Great place to stay if you are visiting the area!
from Grimsby, Canada
Submitted on 07-08-2016
Hotel was clean and the staff was friendly, hotel is about 25 minutes from downtown. We did not eat breakfast or dinner at the hotel so I am unable to review that. All and all it was a nice stay and we would stay here again if we come back to the area.
from
Submitted on 10-08-2016
From the walk down the hallway, I could tell this was not going to be up to Hilton standards. Every single door was covered in scuff marks from door knob to floor, looked filthy. Go to open my room, and the door was clearly not seated properly on its hinges and required a very hard push to have it break free and open every time. The lighting fixtures were all crooked and and had rusted bolts. The standalone closet unit also had poorly kept doors that were falling out of hinges. Fridge was iced o... Read more
from
Submitted on 15-08-2016
Frequent traveler- this hotel is above normal encounters with staff at other hotels. Other than Hotel being dated, I would stay here again for sure. All staff was friendly and helpful- true service with a smile. Direct encounters with Tiffany, Samantha, Maurice and housekeeping were met with professional service industry expectation.
from Madison Heights, Michigan
Submitted on 24-08-2016
Will stay again have no complaints. Staff very friendly and helpful. Enjoyed the swimming pool and exercise room. Didnt really care for the food. Staff accommodate all our concerns. Rooms were nice and clean
from Ft Lauderdale, United States
Submitted on 24-08-2016
The hotel was extremely clean, modern and friendly. Service was first-rate. Rooms were comfortable and well-appointed. The location was very close to the activities we'd gone to Detroit for, so it made our daily commute very easy.
from SANTA CLARITA, United States
Submitted on 05-09-2016
While I have stayed at Hilton hotels before, I had never stayed at a Garden Inn. Super impressive. Great staff, great food, great amenities. I was very comfortable the entire length of my stay. If all Garden Inns are like this one in Southfield....I'm hooked.
from Highland, California
Submitted on 07-09-2016
We were greeted by friendly people as we registered, breakfast was tasty and personalized. Everyone on the staff no matter whether they were directly involved with us or not, spoke to us in a friendly way. I'd stay here again. Comfortable beds, tasty food, overall great ambience.
from
Submitted on 09-09-2016
The Hilton Garden Inn in Southfield/Detroit lives up to the Hilton reputation for quality experiences. The staff is very friendly, almost feeling like family, and the rooms are great. Very beautiful hotel if you need a nice place to stay in the area.
from Belews Creek, United States
Submitted on 11-09-2016
Great hotel, not too noisy perfect distance away from Detroit and yet near all the good places. Did a lot of shopping and eating out while I was there. Grub hub has a lot of restaurants it delivers from that area. I was there for 2 weeks for business and I enjoyed my stay there.
from Southfield, Michigan
Submitted on 12-09-2016
Everything was beautiful. I've been there quite a few times and every time I visit it's beautiful. They greet you with a smile upon walking to the desk. They are always friendly and very polite. I feel comfortable every visit. Thank you!
from Charlotte, North Carolina
Submitted on 13-09-2016
If this is the area you need to stay, then this is a place of convenience. If you looking for something special or nice, then this would not be the right choice. The room I was in was very outdated, the Ice Machine didn't work (not a big deal, but an inconvenience to go to another floor) told the front desk 3 times, but only heard the same answer - I will call maintenance. The lobby area is nice for just relaxing, and the bar area seems comfortable. Maybe just me, but the staff didn't seem to ex... Read more
from Pewaukee, Wisconsin
Submitted on 14-09-2016
So, I would rate this hotel a 3.5. The lobby, bar, pool and fitness center are quite nice. But the rooms, could use some refreshing. Everything was clean enough, but just a bit dated. Ate at the bar, the food was decent, as was breakfast. All the usual amenities of a HGI, just not quite as new/nice as others I have stayed at. Easy to get to being just off highway. I'd stay there again, but...as Dolph said, if your looking for something special or nice (as a new HGI), this probably isn't it.
from Dayton, United States
Submitted on 13-09-2016
Room stunk, 60 degrees at check in, pool overcrowded, food and drinks overpriced. ok, let me go on then, must have 200 characters about this crappy hotel. Crazy and loud, bad location. ok, still not enough to post, breakfast service was bad, lots of dirty dishes everywhere, hard to find a table. Fitness center was lone good spot. Pool had over 100 kids in the pool area. Lots of loud guests all over and drunk.
from Fort Worth, Texas
Submitted on 19-09-2016
Front desk folks were nice. Bartender ignored repeatedly. Was working solo at bar so was extremely slow. Ordered tortilla soup and found a piece in the soup. Also had a flat bread pizza that was undercooked at dinner. Ordered wine. Came in a dirty glass. Broke a glass in room and discovered glass in floor when I returned from work the next day- indicating room not vacuumed.
from Southfield, MI, United States
Submitted on 20-09-2016
Rooms are old and in disrepair. Musty smelling. I would pass on this hotel until which time they bring it up to the standards of others. THey have updated the lobby and bar and they are nice and attractive. The air conditioner made a lot of noise but blew no cold air. Bathroom, carpets, walls etc... look like they are 20+ years old.
from New York, NY, USA
Submitted on 21-09-2016
1 Stayed for one night on business. The room was just okay, looked a little worn but not terrible. It passed my standard test of "would I walk on the carpet without shoes on" but just barely. The checkin people were nice enough. I made sure I got a room on the side of the building facing away from the highway and heard absolutely no noise. While not really a bad place to stay, it's definitely not as nice as some of the newer HGI's I've stayed at. Would I stay again? Probably, since th... Read more
from Chicago, Illinois
Submitted on 21-09-2016
This hotel was clean, modern, and had a VERY friendly staff. That is why I felt compelled to review! Lots of business travelers like myself. Good atmosphere and also in a conveniently located area. Business-park ish part of town.
from Southfield, United States
Submitted on 22-09-2016
The Hilton Garden Inn/Southfield is a nice hotel and was very clean with friendly staff. The lobby was very bright and welcoming. The bar area and dinner food was very good and reasonably priced. I would recommend for business travel and/or group stay.
from
Submitted on 27-09-2016
Wife and I were here for 4 days because of some training. We had a double bed room. I wish the room was a little bigger so that it could of had a chair to sit in to watch TV. The Keurig coffee maker was a nice extra. Room was clean and the beds were comfortable. The pool is good size and nice temperature. The outdoor patio is a nice place to sit if weather allows. The hot breakfast was top notch. They had a great breakfast buffet that includes make-to-order omelettes. The only negati... Read more
from Fremont, Michigan
Submitted on 28-09-2016
Everything in the hotel was very clean and fresh. The room we stayed in wasn't large but it was fine for our purposes. The staff were all kind and very helpful. On site is a bar and a restaurant which i thought was a nice amenity.
from Detroit, Michigan
Submitted on 28-09-2016
Great stay Will recommend to family and friends great staff nice location room very clean Nice space very clean bathroomBusiness center available pool area very clean and neat breakfast was great front desk was good very helpful that always was very clean
from Cleveland, Ohio
Submitted on 30-09-2016
I am a HHonors Gold member and I expect much more from a Hilton Garden Inn. Dirty ironing board cover, iron in poor condition, loud AC unit that was frozen over my morning. Poor room service meal qui laity.
from Coventry, United Kingdom
Submitted on 01-10-2016
Having read some previous reviews I was not expecting very much, but I can say the hotel was very acceptable. I had a room on the back near the roads and the noise level was not bad. The hotel food is very very good at a reasonable price. The public areas are to a good standard but the room I was in could do with a refresh, (the refit is planned for late this year and early next). The hotel staff were very polite, helpful and respectful.
from Grenada, Mississippi
Submitted on 12-10-2016
We experienced no problems with this hotel. The staff was nice, friendly and helpful.everything was clean, neat and in its place.i would recommend this hotel to any one staying in Detroit for any reason.
from Danville, United States
Submitted on 27-10-2016
We have stayed at a number of Garden Inns. This one was fine but the the lobby, elevators and hallways looked a little worse for wear and could use some updating. Great location, room was clean and comfortable (temperature easily controlled).
from Palm Harbor, United States
Submitted on 28-10-2016
They were polite but the hotel is pretty average. Somewhat old. Fridge in room didn't work, service in the food areas was pretty poor. Mostly friendly staff but too many negatives with the building for friendly staff to overcome.
from Madison, Mississippi
Submitted on 31-10-2016
Very nice hotel. Very helpful and friendly staff. Great place to host a group of people. Centrally located. Many great places to eat near by. The Grape Leaf is just down the street and offers amazing home cooked food. I love the location of this hotel because is very close to all of the major highways. Great place to stay and the staff do anything they can to make you feel welcome.
from Warren, Ohio
Submitted on 01-11-2016
Overall great experience. Clean room & bathroom. Quiet stay, which was perfect because I was in need of rest. Friendly professional staff and great location. I would definitely choose to stay at this location again.
from Pine Bush, United States
Submitted on 02-11-2016
This is a hotel that needs refurbishing. It is pretty evident that revenues are not being put back into this property to update or fix any problems. Location is good, lobby looks nice, but property is a dump wants you get past the front desk.
from Caseville, Michigan
Submitted on 06-11-2016
I travel extensively for work and rarely do I look forward to completing a review for good reasons. My experience was excellent from the time I was welcomed to the time I left four days later. All staff was friendly, professional, and accommodating. The hotel is located in a safe area with great shopping & restaurants near by. My room was clean, comfortable, quiet. The fridge in my room was not working. Maintenance had a replacement within 10 minutes of my request. Chef greeted me for breakfast ... Read more
from Dearborn, Michigan
Submitted on 06-11-2016
My stay at Hilton Garden Inn was a very nice and welcoming stay. My room was very nice, maintenance responded quickly, and my whole stay went through perfectly. I would definitely recommend that you stay here.
from Battle Creek, Michigan
Submitted on 08-11-2016
My last two stays at this hotel have been very disappointing. I will certainly never stay here again unless it is an emergency and there are no other hotel rooms available in a 30 mi it's radius. This time I tried calling for room service several times only to get dress and ride to get something to eat. The thermostat seemed to be erratic. I was not given the credit that I was told I would as compensation. Try somewhere else first
from Naperville, United States
Submitted on 12-11-2016
Had to only stay two nights, but the experience was great. Very clean hotel and guest rooms. Rooms are set to be upgraded in the next month or so. Bathroom was nice size. Working desk had a nice chair and also there was another comfortable chair with ottoman to avoid having to watch TV or anything else from bed. Had a mini-fridge and a microwave. Only thing I would have liked was express check-out. Other than that it was a very nice stay.
from
Submitted on 13-11-2016
This is a great hotel. The only problem I discoverd was trying to find the pool and exercise room, I first found it by going through the lobby past the bar and at the end of the hallway with all the banquet rooms. Not being a route I wished to take with my bathing suit on I discoverd another entrance not clearly marked, if you go through the fire escape door at the end of the hall with the high numbered rooms you'll find another entrance unto the pool and exercise room.
from Philadelphia, Pennsylvania
Submitted on 18-11-2016
We travel often and it is usually 'one-nighters'. TPARKER softened the blow of the reserved rate of $120 because she was EXCEPTIONALLY OUTSTANDING! She was fantastic with our check-in as well as check-out. Otherwise, when I picked up our dinner from the front desk I was greeted with clear 'necessary courtesy'. We were a fairly large group and I completely understood the wait but I did have to go back to get a receipt for the order. Breakfast was great and dinner was worth the price! The ma... Read more
from Fayetteville, Georgia
Submitted on 21-11-2016
This was our second stay at this hotel. It is in a quiet area. Restaurants are nearby and the hotel is easily accessible to the freeways. The staff was very friendly and helpful. The rooms were clean and comfortable.
from Salt Lake CIty, United States
Submitted on 21-11-2016
Friendly staff, clean room, pool and hot tub were great! The bartenders were awesome. I had a ton of fun on this business trip. All of the staff was very helpful and very accommodating. I would highly recommend this hotel and I will definitely stay there again.
from Watauga
Submitted on 25-11-2016
Very good staff svc and close to where i wanted to be in the southfield area very good information given by staff on location where I had to attend beds where excellent and comfort of room was very good nice and quite area
from Nashville
Submitted on 27-11-2016
Excellent. I had no issues. I highly recommend this hotel. Even though renovations were going on we were not inconvenienced at all. Coffee was always available and hot. Great food. Staff was very helpful!!
from Washington DC, District of Columbia
Submitted on 27-11-2016
I visited my elderly mother for Thanksgiving this year and decided to stay at the Hilton in Southfield which is down the street from my mother's. The staff was phenomenal!!! Service, quality, and professionalism at a great price!!!!
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