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Embassy Suites by Hilton Detroit Metro Airport

Detroit, MI, US (DTW)

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Based on 816 reviews
This is the only full service, all-suite hotel in the Detroit Metro Airport area.
Room & Rates

CONFERENCE TABLE FOR 8-HI SPEED INET AVAIL, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 KING BED NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING BED SMOKING

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1 KING ACCESSIBLE NONSMOKE

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1 KG STE ACC TUB NO SMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVIL-SOFABED-MICROWAVE-REFRIG
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1KG STE ACC RI SHWR NO SMK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVIL-SOFABED-MICROWAVE-REFRIG
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1KG MOB/HEA ACC TUB STE NS

VISUAL FIREALARM/DOOR/PHONE ALERT, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2 DOUBLE BEDS NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 DOUBLE BEDS SMOKING

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Embassy Suites by Hilton Detroit Metro Airport
8600 Wickham Road, Romulus, MI US 48174

Our luxurious hotel offers a wealth of benefits to travelers and is ideally situated with easy interstate access to all of the wonders of Detroit, Michigan.For a truly unforgettable trip, be sure to take in a few of the excellent attractions near our hotel in Detroit:* Henry Ford Museum and Greenfield Village - America's largest indoor/outdoor museum presents exhibits reflecting the change and innovation in American life.* Comerica Park - Home to the Major League Baseball team - The Detroit Tigers!* Ford Field - Home to the National Football League?s Detroit Lions!* Joe Louis Arena - Be sure to check out a Red Wings game - Detroit's National Hockey League team!* Detroit Institute of Art - the 5th largest fine arts museum in America* Charles H. Wright Museum of African American History* Detroit Zoo* Casino action in downtown DetroitThe Embassy Suites Detroit Airport hotel is only minutes from the Detroit Metropolitan Wayne County Airport (DTW) and just 20 minutes from downtown Detroit. All accommodations at the Embassy Suites hotel in Detroit, Michigan include a spacious two room suite, our famous cooked-to-order breakfast and nightly Manager's Reception. Our E. Port Caf?erves an extensive light fare selection of appetizers, salads, sandwiches and Starbuck's® coffees for a quick lunch or dinner. The 8600 Restaurant located in the atrium lobby is an additional option with In-Suite Dining service also available.Enjoy our beautiful newly renovated indoor/outdoor pool and whirlpool or our complimentary on-site fitness center by Precor®. Rest, relax and rejuvenate at our Detroit, Michigan airport hotel where you'll experience real Michigan hospitality, quality service and unsurpassed convenience. Everything for a Reason®.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 816 reviews
from newburgh, in
Submitted on 23-05-2016
our room was wonderful, staff was as polite and helpful as any hotel we have stay with.made to order breakfast was amazing, fresh omelet and pancakes help us keep some fresh keilbasa frozen for us , most hotels would not do this you most stay here
from Waterford, United States
Submitted on 23-05-2016
Made to order omlettes for breakfast. Very tasty. Staff were very courteous and professional. I have stayed here for many of my trips prior to leaving for the airport and upon return. On my most recent stay the manager was asking the guests how they enjoyed their stay and their breakfasts. Genuine concern was shown for a comfortable stay!
from Fort Wayne, Indiana
Submitted on 24-05-2016
We booked the park and fly and what a value that was. Dropped off vehicle early so we go back to hotel and enjoy managers reception. Unlimited adult beverages and snacks. We purchased a hamburger and fries from stand in lobby witch was very good and not overpriced. We will stay again!!
from Santa Fe, New Mexico
Submitted on 24-05-2016
Nicest hotel on DTW hotel row. Good location. Well kept hotel throughout property. Great breakfast options. Staff super courteous. Rooms updated and clean. Shuttle service efficient, even in early morning hours.
from Birmingham, United States
Submitted on 25-05-2016
Average size room with a wall dividing it into 2 rooms doesn't make it a suite! Closet door fell of. Light bulbs dim. Furniture uncomfortable. Breakfast very good. Staff courteous, and manager seems to care, but the building is not up to Embassy Suite standards
from
Submitted on 02-06-2016
Close to terminal, great restaurant choices nearby, easy freeway access. Expertly greeted and checked in by Christina and Toys. Quiet rooms never heard a peep from very busy airport. Yummy omelette for breakfast. Shuttle service and driver is friendly and timely.
from Darien, United States
Submitted on 02-06-2016
My reception was very nice, the staff was friendly and the appearance to the hotel was up the standards of the brand. I was very happy with my stay. The staff made sure I had everything that I needed.
from Connecticut Yankee
Submitted on 04-06-2016
Not your traditional Embassy Suites. A takeover of another hotel. Still, all the usual amenities. Good selection of beverages for the evening reception. Usual great breakfast with bacon to die for! Did I say excellent thick sliced bacon? If not for the jet takeoff noise this would be a 5 star. It did not bother me too much but may bother others.
from Peru, New York, United States
Submitted on 04-06-2016
Very customer service friendly staff. Nice accommodations and really comfortable stay. Lovely lobby and nice amenities including Business Center for printing. In room Complimentary Internet. Nice workout room, pool and Jacuzzi. Full service breakfast, which is very tasty. Great location to airport, attractions and my interim work assignment.
from Connecticut Yankee
Submitted on 04-06-2016
A non traditional Embassy Suites but as usual excellent none the less. Wait for shuttle was shorter than normal at less than 10 minutes. Good selection of liquors at the managers reception and the snacks were varied and plentiful. Excellent breakfast with super delicious thick slice bacon.
from Houston, Texas
Submitted on 13-06-2016
Spent a week on a business trip at the Embassy Suites. The breakfasts was very good. The happy hour also very good. Rooms are clean and up to date. Good working desk but the chair was not in working order. I have stayed at this Embassy Suites three time in the past and have always been happy with my stay.
from Saginaw, United States
Submitted on 14-06-2016
When we visit our daughter, we always stay at Embassy Suites. It's five minutes from her home, and we are able to invite them to breakfast and let the children swim in the pool , which enhances our visit very much. The rooms are always clean, and staff are friendly and helpful. Makes a pleasant stay.
from
Submitted on 15-06-2016
While this is not the best Embassy Suites I have ever stayed at, overall it is very good. The staff is very friendly and always offers a "hello" when you walk by. The room was nothing special and pretty standard for an Embassy. They do have a better than average snack selection at their nighttime happy hour and the service is very good. The breakfast is excellent as they usually are at Embassy Suites. One of the things that could use improvement is what appears to be a maintenance area on t... Read more
from Boulder, Colorado
Submitted on 20-06-2016
I have stayed in 4 hotels at the airport and this is the best one so far. Friendly staff, prompt shuttle, (shuttle even agreed to drop me off at the rental car place) and glorious surprise of surprises - free happy hour!! considering I am doing surgical visits to Detroit - in and out in 30 hours - this is HUGE! I will stay here every time from here on.
from Cedar Hill, Texas
Submitted on 21-06-2016
Pros: The best staff from the time I checked in (early) until the time I checked out. Every staff member almost melted my heart from such positive energy and warm smiles to greeting passing in the hall or outside. Cons: Smallest room I have seen (comparing to three in Texas) no sink by coffee maker. (Irked me just a tab bit but not enough to stay away.
from Lapeer, United States
Submitted on 22-06-2016
This used to be a nice hotel. My last stay was a nightmare. Room wasn't clean, air didn't work, kids running crazy in pool and hot area, ghetto crazy people in the halls arguing. I will never go back.
from Ypsilanti, Michigan
Submitted on 26-06-2016
Overall and a very positive experience. Quiet unassuming on the outside especially with the construction going on all over and then you go inside and you experience the welcoming environment. From the initial check in which was quite fast and pleasant to the layout of the lobby and then the next day the continental breakfast the helpfulness of the staff, basically overall a very positive experience that made this lengthy trip a whole lot better for me and my family.
from Knoxville, United States
Submitted on 29-06-2016
Great Experience - Traveled for business and had no issues!! The Reception in the evening was very nice and had a large amount of appetizers and the breakfast was excellent as well. Lots of choices! Staff was very friendly and helpful!!
from Fort Worth,, United States
Submitted on 30-06-2016
Hotel transformed to an Embassy Suites. Structural design and furnishings are different, but well compensated by providing the amenities of an original and gracious staff. Hospitality atmosphere allows you to be a guest that feels at home.
from Maryland
Submitted on 01-07-2016
If you want to stay near the airport (for whatever reason) this is a solid bet. A little hard to navigate the road around the property (due to construction) but the property is in great shape. Good hotel, like most Embassy Suites, staff was solid, food was good. They even have a quick service burger stand inside if you didn't catch dinner.
from
Submitted on 03-07-2016
This Embassy Suites Hotel has a beautiful lobby with onsite restaurants and bar, the hotel offers a Awesome nightly lobby reception with free drinks and light snacks! The hotel offers free made to order breakfast with great pastries and the best omelets. There is a relaxing all-seasons pool and free shuttle service to the airport and travels within 3 miles of the hotel.
from
Submitted on 05-07-2016
The room was smaller than I expected, but nice. There was no sink in the wet bar, but not a major issue. There were also 2 flat screen tv's mounted in room which gave the room a nice touch. The only thing that bothered me was a slight smell in the room (smelled like burnt hair) but that was fixed by day 2. The breakfast was great! The woman that works at the omelette station did a great job. There was a decent selection of food and everyone did a great job keeping the lobby area cleaned. I als... Read more
from Moss Point, Mississippi
Submitted on 05-07-2016
The hotel and staff were great. They went above and beyond to make our stay enjoyable. The gentleman always greeted during breakfast and checked to make sure we had everything we needed. The staff of the bar and burger bar were outstanding. The pool area and lobby was very comfortable and clean.
from Woodstock, United States
Submitted on 05-07-2016
The room was spotless, everything was comfortable, and the hotel staff were all very friendly and helpful. The pool was inviting and I enjoyed its use. The breakfast was delicious and hot, and the evening complementary events were relaxing and inviting. I will definitely stay here again!
from Jackson, Tennessee
Submitted on 10-07-2016
No problems...The food, service and staff were perfect! The staff members assisted with local entertainment, shopping and restaurant recommendations as well! I would definitely stay at this location again!
from St. Henry, United States
Submitted on 10-07-2016
Dirty pool and pool area disturbingly dirty! Majorly needing power washed! Night before our 3rd day we were warned that they were turning the water off in the morning. Would have been nice to know this before we checked in---would have made other reservations. We left and went to a super incredible clean hotel with an incredible pool and lots of "extras" for way less then what we paid for the Embassy.
from Zurich, Switzerland
Submitted on 12-07-2016
Unfortunately, my room was not clean. There were bugs in the windowsills, a stained pillowcase, badly stained and torn upholstery in the living area, and most surfaces were somewhat dusty or oily. The sink, toilet, and shower were satisfactorily cleaned, but the rest of the suite/room were badly in need of attention.
from Chester, Ohio
Submitted on 13-07-2016
Admittedly I'm a bit picky when it comes to hotels. Maybe it's because travel alot or perhaps because I work in the travel industry....who knows;) I found this hotel suitable for an overnight at the airport. The lobby looked lovely and modern....the staff was very friendly. Those are the positives. The rooms had a "surface" renovation....but what lies underneath was not impressive. Bad paint job....a/c was a dinosaur model ands made all kinds of noises plus just looked bad. The beds... Read more
from Toledo, Ohio
Submitted on 14-07-2016
There was construction outside but the inside of hotel was clean. We were not impressed with the friendliness of the lady at the reception. I don't think she smiled once. There was a lady that went around asking people if they wanted anything from the restaurants and she was a pleasure to do business with. She had advice on what to order based on our tastes. It was good advice too. Not much signage on how to get to the hotel but that could be due to the construction.
from Pacific Grove, California
Submitted on 17-07-2016
Updated lobby, suites were kept really clean with kitchenette & privacy door to seperate bedroom from living room, dual cable TV great for families with kids, has a tiny gym on the premises that opens late with well equipped machines, pool/jacuzzi could be cleaner...but best of all was the friendly service by the kitchen staff and manager. (Especially the chef who made our delicious omelets each morning!) The daily evening drinks @ snacks is a big bonus! Only complaint is the facet in my room wa... Read more
from Dallas, Texas
Submitted on 18-07-2016
Room shared wall with pool area. Kids were very noisy, couldn't hear tv or make business calls. Bathroom reeked of musty body odor and ac was noisy with the sound of metal dancing around inside unit. Requested a room change next day & was moved only 5 rooms down, same floor. Closer to lobby which didn't improve the noise. Same children running around, shouting ect. Buffet and mgrs reception was a waste due to crowds and noise. After 2nd day I checked out and went across the street to Sher... Read more
from Romulus, United States
Submitted on 19-07-2016
Have been traveling for sports with my kids for years and have never stayed at a hotel that treated both the players and parents in a way that everyone felt truly welcome. My team stayed at the hotel for the Motor City International Showcase and had an awesome time. Breakfast = great, pool = great, rooms = great, Burger Bar = great. If you are a sports team that have a mandatory stay to play policy, spend the extra couple bucks and stay here.
from McKinney, Texas
Submitted on 20-07-2016
I've stayed at most of the hotels by the airport in Detroit, and I think this one is my favorite thus far. Friendly staff. Enjoyed the free drinks/snacks in the early evening and found the restaurant food to be quite good. Rooms are huge and the beds are quite comfy.
from Glen Rock, Pennsylvania
Submitted on 21-07-2016
My late flight was cancelled shortly before midnight so I called around and found the Embassy Suites to be very responsive and friendly. My check-in was smooth. The exercise room was very nice. The pool ad spa also looked nice but I did not get a chance to enjoy them. The shuttle service was great. It was surprisingly expensive though.
from Alexandria, Virginia
Submitted on 25-07-2016
We stayed here for tow nights visiting family and friends in the Detroit are. We were basically in and out of the rooms, but everything was nice. The rooms were clean, the breakfast was nice and the staff was courteous. I would definitely stay here again.
from Peoria, Illinois
Submitted on 26-07-2016
Rooms were nice, breakfast was good, not a lot of variety of snacks at the evening reception, very good experience, would stay again if in the area. We were there for a family reunion, everything we needed was within 20 min. of the hotel, nice location.
from Albuquerque, New Mexico
Submitted on 27-07-2016
This hotel is your typical Embassy suites, but we love it. Rooms were large, very clean and inviting. Beds were comfortable, shower had great water pressure, and the coffee pot was a plus. Nice property overall.
from Clinton, Maryland
Submitted on 27-07-2016
Our stay was decent, good breakfast and pretty decent room. Hotel is pretty clean too, very very important. The reception was good, staff friendly. Pretty decent menu and the waffles were delicious and cooked to perfection.
from Columbia, Missouri
Submitted on 30-07-2016
Rooms were amazing but the reception at night and the Morning were terrible. Plus the early digital check in was terrible. However, the shuttle and parking in the morning was perfect, and my car was very safe.
from Dothan
Submitted on 30-07-2016
Great hotel and friendly staff. Would stay here again happily. A great hotel for families and close to the airport with great shuttle service. The friendly staff combined with the ameneties including a great breakfast made this hotel a great choice.
from Toronto, Canada
Submitted on 01-08-2016
The included breakfast and happy hour buffet is better than any I've ever seen! The rooms are modern and lovely. The gym is small but entirely functional and exceptionally clean. We'll certainly back during our next trip to Taylor, MI.
from Peru, New York, United States
Submitted on 04-08-2016
This hotel has nice drive up appeal, lovely entrance area and great customer service. The complimentary breakfast area has many choices, including scrambled eggs, bacon, oatmeal, toast, cereals, fruit, juices and coffee. But if you can't find what you are looking for, then stop by the grill and get your favorites to order. Hours are accommodating to business customers as well as vacationers. Many amenities here including an indoor/outdoor pool area, workout room and conference rooms for business... Read more
from Atlanta, Georgia
Submitted on 05-08-2016
This hotel is less than a mile from the airport. You can walk to this hotel from the airport but you might have a bunch of bags. We called for a ride and they were there in about 10 minutes. The staff is friendly, there is a nice burger bar there, cocktails and snacks in the evening and great breakfast in the morning. We got upgraded to room 260 Lansing Suite it had a boardroom in there and two bathrooms nice!
from Springfield, Massachusetts
Submitted on 06-08-2016
We ended up here after a not so great experience at another hotel and wow do we feel welcome here! The staff is friendly and helpful at every turn. The hotel is clean and in good shape, the room has a great layout with a separate bedroom to insure good sleep. Breakfast recommendations would be to take advantage of the made to order omelet, delicious. Tyrone, the manager, was wonderful. There is just a professional but relaxed vibe here, perfect. Thanks for a great stay!!
from Tuscaloosa, Alabama
Submitted on 06-08-2016
Everything was lovely. Although it would have been better if the bar area would have had a sink to pour out drinks and clean the bar in between maid service. And the bathroom was a little tight. Otherwise we really enjoyed our stay!
from
Submitted on 12-08-2016
Stayed a few nights in this hotel. Very clean and the desk staff were very helpful and the food was very good in the burger restaurant onsite. One person stood out to me and her name is Teresa and her associate who works with her as the bar sorry I forgot her name. She is very friendly and stays on top of everything when you may need something. Also the lady making omelettes in the morning very good at what she does I would stay at this hotel again in the future.
from Saint Charles, Missouri
Submitted on 13-08-2016
Stayed here 1 night while on business. Hotel was very quiet, and the breakfast in the morning was excellent. Different layout than the typical Embassy Suites. I didn't do any work in the room, but it had a nice desk. Gym was well-equipped.
from Charleston, SC, United States
Submitted on 13-08-2016
This hotel will meet all your needs and the staff is more than helpful. It is close to the Interstate and the DTW with a gas station nearby. All of the facilities and amenities in the hotel are outstanding.
from New Hartford
Submitted on 31-08-2016
This hotel went above and beyond customer service. They let us park our motorcycle under the canopy on the bricks. They breakfast was remarkable and the evening reception was a very nice surprise. The room was awesome.
from Toronto, Canada
Submitted on 01-09-2016
Would definitely stay again. 20 mins from the Windsor-Detroit border and appx. 1 hr to Michigan International Speedway. Easy to find. And flight paths seem to be scheduled well; very seldom heard planes overhead
from Ajax, Ontario
Submitted on 01-09-2016
We went in August to attend the Nascar race. This will be our 8th time to this hotel. Breakfast is great, service is great. Love the drinks in the evening. First time ordering dinner here and was not let down. We'll be back again next year.
from
Submitted on 01-09-2016
Good hotel for the rate. staff is very courteous and helpful. The Manager's Reception is great (good snacks, Miller Lite beer and so-so types of alcohol. For being so close to airport, you do not hear the planes very much during the night.
from Lawrenceville, Georgia
Submitted on 07-09-2016
I loved this hotel the food was great , the breakfast was awesome I think of anything to complain about. The pool and the jacuzzi was unexpected but an additional asset. I give Embassy Suites an A+. Give them a try you will not be sorry.
from Seattle, United States
Submitted on 08-09-2016
Hotel staff was excellent. Friendly, courteous, and helpful. Room very comfortable, clean and well maintained. Pool was awesome. Can't say enough about the staff. The breakfast was what you would expect from Embassy Suites. Hot and several choices. Thank you for a great stay.
from Concord, California
Submitted on 08-09-2016
Very nice, affordable hotel very convenient to metro airport. Good, full free breakfast with plenty of choices and good quality. Recently remodeled hotel lobby. Some of the fixtures within the actual suite are slightly dated but overall quality of the suites was good.
from Fayetteville, North Carolina
Submitted on 11-09-2016
Had a great time hotel had good staff personnel. I would recommend this location to family and friends. Breakfast staff was great and the bar staff was professional worthy on their job. The place was clean.
from Worthington, OH
Submitted on 15-09-2016
I've stayed at many Embassy Suites but I really like the layout of this particular one. Very nice modern lobby, and the staff was very friendly and helpful. Rooms were fine, very clean, but the air conditioner was too loud (Room 116). As always the Manager's Special and Made to Order breakfasts are a great feature of this hotel. My absolute favorite was the "Build Your Burger" restaurant off the lobby. This is a great, and not too expensive alternative to the regular menu (did not try). Th... Read more
from Detroit, United States
Submitted on 17-09-2016
Great food, experience and service! The front desk Monday through Thursday was excellent. The housekeeping staff was great and attentive to details. The room service was quick and great. The lobby was welcoming and the omlet was a real treat.
from Huntersville, North Carolina
Submitted on 25-09-2016
Close to the airport. Clean facility. Friendly staff and great breakfast. Close to the airport but good sound protection, I couldn't hear the airplanes. The room was nice and comfortable. Convenient to the highway to get to Detroit or Ann Arbor.
from Denver, United States
Submitted on 25-09-2016
This Embassy Suites property is one of Hilton's best properties.Only 28 miles from Ann Arbor if you are in town for a football game. Excellent staff and food. Everyone was friendly and helpful. The "make your own burger" bar is a great marketing ploy. It is about ten minutes from the airport and returning the rental car was easy.
from Indiana, United States
Submitted on 27-09-2016
I would highly recommend this hotel to anyone. Staff was courteous and well informed. Hotel was clean and friendly. Great location. Fantastic complimentary items and the bar and restaurant were reasonably priced. Two more words? BURGER BAR!
from Tecumseh, United States
Submitted on 27-09-2016
We only stay at Hampton inns; but now, we will be at the Embassy suites, much nicer, quieter and bigger for the same price. Everyone working there was polite and ready to help when asked. The room was quiet, although I would not recommend a poolside one as the voices echo in the courtyard (pool opens at 7 am); other than that; beautiful experience.
from Chicago, Illinois
Submitted on 03-10-2016
I stayed at this location for two nights while traveling for work. This was one of the Embassy Suites that had been updated. In general, I feel that their upgrades are primarily cosmetic and usually done on the cheap therefore not addressing the greater, more costly issues. A few surfaced at this location and are listed below. THE GOOD: 1) Convenient to airport and shuttle that runs every 15 minutes. 2) You don't have the loud runway noises that other airport hotels often experience. 3) Nice, h... Read more
from Detroit, Michigan
Submitted on 14-10-2016
My husband insisted I stay here & I will say the staff was friendly & the lobby clean. Dinner was good but pricy. They do have a burger bar. MD ordered low carb diet was challenging. Would have liked to see nuts, cheese &/or HB eggs. Lots of old fruit. Wanted a king, not available... All this & the kind attitude & smiles by the staff make this hotel an easy choice for me.
from Orlando, Florida
Submitted on 17-10-2016
We stayed and asked for a room on the upper floor. The room was great, comfortable and the staff was fantastic. The food was good at the breakfast and also room service. There was a huge pool party and rather large birthday party in the lobby area. We were not notified that this was happening so it hindered ANYTHING else for the guests. This party should have been put in a private area rather than in the lobby. We couldn't use the pool, jacuzzi, lobby, coffee bar, etc. Ruined the experien... Read more
from Atlanta, United States
Submitted on 17-10-2016
Not your average sized suite for Embassy Suites. Small suite with less privacy than desired for three people. A bi-fold door with slats (no solid door) separated the bedroom and sitting room, and the bathroom was in the bedroom which made it difficult for the person on the sleeper sofa to access at night. Hotel seems a bit older although it looked recently updated.
from Saginaw, United States
Submitted on 18-10-2016
Every single staff member greets you with a smile and a Good Morning. We hold a small 15-20 person meeting here twice a year and have the most excellent experience! The breakfast is fresh and made to order, the lobby is comfortable and we enjoy the free evening reception with drinks and snacks. The rooms are spacious, comfy and convenient. We never hear the airplanes at the near by airport! We will return!
from London ON
Submitted on 19-10-2016
very friendly helpful staff. We booked it last minute when flights cancelled and had a two day layover. Booked because it had a pool - but the pool was too cold to go in!!! Came back on return and had a lot of issues with the front desk when trying to get an airport pick up - on hold 5 times until it hung up - then told I'll get back to you in a few seconds and again on hold until the system hung up - could never get in touch with them lucky the driver was there to pick someone else up. First t... Read more
from Detroit, Michigan
Submitted on 26-10-2016
I was very pleased with my overall experience and the staff was fantastic. We will be back . I felt like I was on a mini vacation everyone was accommodating and friendly. I didn't want for anything. We had a fabulous time
from Toronto, Canada
Submitted on 26-10-2016
I came with a group for a hockey tournament. This hotel surpassed all my expectations. Service was beyond comparison, complimentary alcohol in the evening and much much more... For the purpose of the stay, it was excellent!
from Northampton, MA
Submitted on 28-10-2016
We stayed at the Embassy the night before our flight home. Place was hopping with hockey teams and alumni of UMICH who had flown in for a football game. Bar and restaurant areas were busy, but not overcrowded, everyone having a good time. Staff were very accommodating, and the manager stopped by to make sure we had everything we needed. In spite of the crowds we had a quiet night in a large, clean room. The shuttle to the airport was timely with a good driver. We would stay here again when flyin... Read more
from Montreal, Canada
Submitted on 01-11-2016
Nice room, quiet, right by the airport for a fair price. I recommend happy hour and the Burger Bar..could be a little loud on the first floor since it's like a pool..other than that great service and smiles from the staff all along!
from Huntsville, Alabama
Submitted on 02-11-2016
Every staff member , front desk, reception, housekeeping, were completely focused on the operation and maintenance of the property. They were very professional, polite and friendly. I was amazed at the level of service and the employees' commitment to ensuring a flawless experience. This stay would rival my stays at world class resorts around the world
from Long Beach, United States
Submitted on 07-11-2016
I recommend this hotel. Very clean, fitness center, pool, hot tub, restaurant, very good cook. The personnel is very helpful and friendly. Although very close to the airport, I was not disturbed by noisy planes.
from Nashville, Tennessee
Submitted on 07-11-2016
Came to town to see my elderly father and take him to the U of M - Maryland game. Flight was delayed so had to get a hotel. Am a loyal Hilton Honors guest and found the Embassy Suites online. It was an excellent experience.
from Incline Village
Submitted on 08-11-2016
If you want a great room, amenities, service, and convenience all at a great price Embassy Suites at Detroit Metro is your place. Complimentary WiFi that works, printers that work, great free evening reception and made to order breakfast as well as an all around helpful staff make this hotel the best deal at the airport.
from Charlotte, North Carolina
Submitted on 14-11-2016
No heat for two nights! No offer to move me to another room. Just an oh well attitude. Everything else was pretty good. Just wish I could have had two good nights rest, instead of getting up to shut of the heating that was blowing cold air in November, in Michigan.
from Cdn
Submitted on 15-11-2016
Great staff / great food / rooms AWFUL - UNSAFE Parking LOT If you own a jeep with a dash navigational system you will be robbed!!!! They smashed my windows and took it out and its not the first time they have done it!!
from Philadelphia
Submitted on 20-11-2016
I was staying here as a quick hop to meet my colleagues the next day. I was greater quickly and pleasantly. The accommodations were clean and the staff was nice. Bathrooms were a little bit small. Tks!
from Fort Wayne, Indiana
Submitted on 22-11-2016
Every time we stay at this hotel is nice. The made to order omelette is the best. Rooms are always clean and suites are a lot nicer than 1 room. Hotel staff is are completely helpful. We wanted playing cards and they were out so one of them walked over to there other hotel and got us one from them.
from Neptune Beach, Florida
Submitted on 24-11-2016
This hotel has a good location near the airport. I did use the hotel shuttle to return to the airport, it was prompt and professional. The hotel did have an on property food option a nice burger place. There were a few chain restaurants in walking distance. I was there when there was a youth baseball game group there. The kids were rowdy in the halls, I did call the front desk for help, they offered me a free dinner to compensate for the noise, not helpful. As a diamond member that was an unacce... Read more
from Brown City, Michigan
Submitted on 26-11-2016
We had to ask for bedding for our second bed and there was a loud party going on in the room a few doors down from us the loud music and voices kept us up most of the night and we had an early morning flight to catch.
from Michigan Center, Michigan
Submitted on 28-11-2016
The staff at the Embassy Suites are exceptionally friendly and service oriented! While the hotel is somewhat oddly situated, it is updated from the lobby to the actual suites. I was concerned driving up the actual hotel as it sits amid a few obviously neglected hotel properties. The shabby exterior appearance of the general area made me wonder about my personal safety. If your catching a quick early flight you might not care about this. However, if you are traveling with your children it heighte... Read more
from Tecumseh, Canada
Submitted on 30-11-2016
Great place to stay one night or longer as we did (3 nights). Breakfast was good. Manager's reception at night was a bonus. Although close to Metro Airport, planes arriving and departing could not be heard while inside the hotel.
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