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DoubleTree Hotel Detroit Novi

Detroit, MI, US (DTW)

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Based on 416 reviews
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DoubleTree Hotel Detroit Novi
42100 Crescent Blvd, Novi, MI US 48375

The Doubletree Hotel Detroit-Novi is located in the Novi Town Center off I-96, just thirty minutes from Detroit Metropolitan Airport (DTW) and two miles from Farmington Hills. A lively place to find everything from manufacturing to Motown, Detroit is a town with true personality. Nearby Novi, Michigan attractions including rollicking festivals like Music & Motorfest and the International Bluesfest as well as great shopping, golfing and the Rock Financial Convention Center make our location convenient, whatever your reason for visiting the area.As an inviting option for Detroit area hotels, Doubletree Hotel Detroit/Novi presents Michigan lodging with a rewarding blend of modern convenience and friendly hospitality sure to make you feel at home. Book now for our Lowest Internet Rate Guarantee and be sure to check our Detroit hotel deals for premium savings!

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center


  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 416 reviews
from Piedmont, South Dakota
Submitted on 23-05-2016
This hotel is undergoing a complete refurbishment. The upgraded rooms are very nice and comfortable BUT - we stayed four nights and all three days that the room was made up left a lot to be desired. Over all days the maid took away used cups and glasses but did not replenish the supply. The pull out bed was used but was never made up. The second day the room was never made up at all. When we contacted the front desk they immediately sent someone up and were apologetic. But the next day mo... Read more
Submitted on 23-05-2016
Overall the hotel was great, all the staff I encountered from the receptionist to housekeeping was polite. Check in was a breeze (60 seconds). The hotel is currently having work done on and in it so a little dusty in the hallways. The room was ok, over all clean but it needs a little tlc to keep it sharp. Like I said clean and everything was in its place. But there were stains on the wall that looked like wall paper glue. Who ever put that up didn't do a god clean up after themselves. The bathr... Read more
from Harbor Springs
Submitted on 24-05-2016
We were here because our boss booked the room. Never again, I'm going back to Marriott. Noisy air conditioner, a bed that was brutal on my back, paying for Internet access and 11.95 for a marginal at best breakfast buffet...all around disappointment. After a truly outstanding stay a few days ago at a Marriott Springhill Suite, this experience was joltingly awful.
from Jersey City, United States
Submitted on 25-05-2016
I was in town for a funeral and just needed a place to rest my head between events. The Double Tree was a great option. The room was clean, the bed was nice, the shower worked well. This was the first time in a long time of me staying at a hotel that the sheets didn't haven an ominous stain or rip. There was a fridge in my room, which I was happy to see as I wasn't sure from the website. The location was pretty great as well. There was a strip mall behind the hotel, where I was able to find a Wa... Read more
Submitted on 25-05-2016
Was disappointed this hotel wasn't up to standard...the biggest thing for me was the hotel only had one elevator! Of course my room was on the other side of the building once I got off the elevator so was truly inconvenient. Needless to say this would not be my first choice returning to NOVI.
from Pune, India
Submitted on 13-06-2016
The experience here was very good, however this could be even better with staff providing with some good information on what is available and what are the specific services that one can availa while staying at this property. The staff could have been better trained.
from Chicago, Illinois
Submitted on 15-06-2016
We went for a large party and stayed the night. The party service and food were very good. The bathrooms were under a prolonged construction so we had to use guest rooms. I reserved, and paid for, a large corner suite. They gave me a junior suite instead. Then they were surprised when I wanted a partial refund for the difference. They offered me 50,000 extra Hilton Honor points but I've seen nothing. The room was comfortable but not all of the equipment worked. Overall, I rate this prope... Read more
from Del Mar, California
Submitted on 16-06-2016
I was there for a very short visit....Sabrina let me check in early which was AWESOME!!! When I left the next morning at four am....the front desk gal got me best route to get to the airport. Got to airport and on to San Luis Obispo for my son's college graduation.
from Del Mar, California
Submitted on 16-06-2016
Was in for reunion....but, could only do golf and bar night...they let me check in early....AWESOME. Also, upon departure at four in the am on Saturday gal at front desk got directions to airport on my phone. There were lots of detours 'n such so it worked out well. Sabrina was a doll!!!!
from Sunfield, Michigan
Submitted on 22-06-2016
Forr out first experience staying at a Double Tree Hilton location, we were very pleased! All staff encountered were pleasant and efficient. Excellent breakfast and very comfortable beds. Hotel a little dated and bathroom needs a vent but overall a great experience and would stay again at this location!
from Vero Beach, Florida
Submitted on 24-06-2016
We stayed here for one night at the end of a long Michigan visit. There was a wedding at the hotel on the same night, which normally I would have regretted fearing loud and raucous parties. But in fact everyone was well-behaved and respectful so no worries there. The room was very clean and the bed comfortable. Other reviews talked about the road leading up to the hotel, and indeed we found it to be needing resurfacing. But it wasn't so horrible. Hopefully Hilton management will be able to coo... Read more
from Novi
Submitted on 27-06-2016
Nice staff, clean hotel. My family spent most of our time in the pool which was great. The breakfast was a little to expensive especially for a family stay. So we went elsewhere. The hotel was going through needed renovations but we barely noticed. Sabrina at the front desk made our stay delightful.
from Michigan, United States
Submitted on 27-06-2016
The quality and cleanliness of this hotel was top notch. This was our second stay here, and we will stay here next time we are in the area. It's a really convenient location and easy to find. We didn't have a chance to eat the breakfast, but it looked delicious and smelled great. There is also a Starbucks in the hotel.
from Bethlehem, Pennsylvania
Submitted on 28-06-2016
Quiet and comfortable hotel in a very convenient location. This hotel is right next to the Novi Town Center, so if you are traveling for business, it is very easy to walk to restaurants nearby. The hotel also offers a shuttle service which takes guests anywhere they want within 5 miles of the hotel. There is a 24 hr gym and a pool which is open from 6am-11pm. The rooms are standard, but very comfortable and have flat screen TVs, minifridges, and coffee machines. There is no complimentary br... Read more
from Berkley, United States
Submitted on 30-06-2016
This hotel has everything you need or want and the pool and courtyard are sparkling clean and in wonderful condition. Nothing negative to report. The pool is small and 4ft deep from end to end which is great for a leisurely swim.
from mi
Submitted on 04-07-2016
Pool trash was not emptied and there was a toenail by the hot tub. Not great for the price.staff was not helpful just seemed yucky. Has t potential to be a great place. Has a great location next lot of shopping.
from Pinckney, Michigan
Submitted on 05-07-2016
Found the hotel to be very clean and quiet. Great place to stay and relax after a long day on the road or in the boardroom. My last stay was for a romantic get away with my wife and we both enjoyed our stay very much.
from Detroit, Michigan
Submitted on 08-07-2016
The stay was terrible. There was a very loud mechanical noise that prevented me from sleeping ALL NIGHT! The hotel had many vacant rooms, and how we ended up with this room is a mystery. If we weren't so tired from hours of traveling, I would have demanded a different room. Never had a bad experience at a Hilton before.
from Lwrence, United States
Submitted on 13-07-2016
We were not told breakfast was not included the second day of our stay until after we ate and had eaten the previous day without any trouble. Beware you need a voucher or they will charge you for eating and it is expensive for what they have to offer.
from Nashville, Tennessee
Submitted on 21-07-2016
Stayed there last weekend for 3 nights. The room was nice and comfortable, nothing fancy. They forgot to give us coffee when they cleaned one day, we didn't notice it until the morning. So that was very inconvenient. Also had breakfast there on a Sunday morning and they were out of everything and the breakfast area was in disarray.
from Detroit
Submitted on 23-07-2016
This is a very odd hotel. The remodel is very modern, but it can't make up for the fundamental problem that the original workmanship is of poor quality and the layout of the hotel is not practical. So... don't let the pictures fool you. First of all, it is a one story hotel. You have to pass the conference/ ballrooms to get to the guest rooms. Because the walls are paper thin, you can hear all the noise from the rooms, as well as the people walking back and forth to their rooms. Even with the ... Read more
from Toronto, Canada
Submitted on 24-07-2016
Great location with lots of restaurants within walking distance. Close to a great shopping mall. Recently renovated. Quiet rooms. Fridge in the room. No microwave. Bar and restaurant very good value. Staff always very friendly. Pool and fitness centre.
from Novi, United States
Submitted on 25-07-2016
Close to lots of restaurants and shops. Very close to the highway exit. Very friendly staff from booking at the front desk to the check out process They now have a fridge in each room but no microwave. The restaurant and bar have a good selection and is reasonably priced.
from Hilton Head, South Carolina
Submitted on 27-07-2016
We had such a great stay here! Great breakfast ...great garden to lounge center very helpful...loved the pool and jacuzzi...rooms clean and comfortable....shuttle was a huge plus.....and the best part of all is the manager, Sabrina. You can tell she takes pride in her work, her staff, and knowledge of her area....her Michigan pride is evident .... we can't wait to come back for a visit soon! THANK YOU!
from Sylvania, Ohio
Submitted on 27-07-2016
If you want room service in the am and fill your door domb order ticket be sure to call the room service ext Ours never got picked up! Totally ruined my idea of breakfast in bed! Other than that great hotel value. We went with my family of 5 2adults 3 boys ages 15/13/9 and for $217.00 including taxes we were able to enjoy 2 adjoining rooms! The hotels desk and reservation staff were a joy to work with! Thank u for the yummy Hilton honors member cookies and 4 bottled waters! I rated average on se... Read more
from dayton, United States
Submitted on 30-07-2016
Too Noisy, lacking quality for the price. Staff was not helpful at checkin and use of the HHonors app to provide advance checkin was worthless with a firedrill to locate a room which should have been preassigned. Requested, chargeable upgrades were not even available.
from Holland, Michigan
Submitted on 01-08-2016
This hotel has recently undergone some updates. It's a great location both in Novi and the metro Detroit area. The breakfast staff and front desk staff make this hotel feel like staying with friends. Close to restaurants as well.
from Philadelphia, Pennsylvania
Submitted on 02-08-2016
I spent this past weekend here with my wife. We were in town for the Chelsea v Real Madrid match at Michigan Stadium. The room was clean and spacious. The hotel is conveniently located near I96, a shopping center and a bunch of restaurants. During our stay here we traveled back and forth to Ann Arbor numerous times. It roughly took 30 minutes. We decided to stay here instead of Ann Arbor as the room was about a third of the cost of a room in Ann Arbor. I'm not sure if that is normally the cas... Read more
from Markham, Canada
Submitted on 05-08-2016
Everything looks new and clean. Hotel staff very helpful. Enjoyable stay. The free cookies sure helps. Missing remote in the room but quickly bought up by the staff. Breakfast was not free, checked before booking and was told it was complementary based on package. Something didn't line up.
from Clinton, Maryland
Submitted on 06-08-2016
They made my stay very comfortable and homely, I was very satisfied with the staff and how they treated my family for our stay. They ensures or family reunion ran with no hiccups and made sure every need was addressed. I would definitely stay here again.
from Memphis, Tennessee
Submitted on 12-08-2016
Our experience wasn't terrible....I wished complimentary breakfast was provided; however, the hotel is located within minutes of some of the shopping mall & restaurants....I could accept linen change every 3 days; but our room wasn't cleaned on day 2...the full size beds was not too accommodating for both my husband & myself, so we slept in separate beds
from Chicago
Submitted on 13-08-2016
Great location, clean and terrific amenities. My family enjoyed the hot breakfast and warm cookies each day that we statues at the hotel. We are looking forward to planning another trip and staying at this location. Best choice we made for a hotel stay in a long time.
from United States
Submitted on 15-08-2016
This was a great place to stay! VERY clean, spacious room (Hilton Honor Member), GREAT cookies, friendly service, but the building is a U shape and the elevator was clear on the other side. Any other time this would have been no problem but my husband and I were both in a wedding. We had about 8 bags to carry! We kept walking and finally got there!!!!! My husband and I stay at a hotel at least once a month, so this was a little odd. If you have a disability please note this.
from Detroit
Submitted on 23-08-2016
These guys left a rookie at the front desk alone on a busy night. A recipe for disaster that played out exactly that way. The electronic checkin didn't work properly. Overall a first rate miss on their part.
from Westland
Submitted on 30-08-2016
Although my reception wasn't the greatest, the comfortable bed made up for not so warm and accommodating welcome. I am thankful for the HHonors program and the family and friends discount. Having to make arrangements at the spur of the moment due to the death of a family member, the price of my stay out weights the reception process.
from Winston Salem, North Carolina
Submitted on 31-08-2016
I stayed in room 116 a king bedded room for 3 nights while working in Wixom. This is an older property that??s had some upgrades to stay current. PRO??s ? Decent work desk, but only two outlets to power electronics ? EXCELLENT work chair! ? Good bedding and pillows ? Open two room configuration is similar to an Embassy Suites layout ? Two 50?? flatscreen TV??s ? Lighted make up mirror in bathroom, but again only ONE unused outlet ? Has fridge, but no microwave ? Decent food... Read more
from Lansing MI
Submitted on 31-08-2016
This is the first time at this hotel. I was greeted the moment I walked in. Friendly staff and easy check-in. The warm cookies that were given to us was a great hit with the family. Our room was a good size (Jr Queen Suite) with a living room area and seperate bedroom area with two queen beds. It was great to have that extra space to wind down and relax on the couch (which was also a pull-out bed) or for the grand kids to have a play area. The fridge was a good size for what we needed and kept o... Read more
from Kansas City, Missouri
Submitted on 31-08-2016
The property has been in decline over the last several years. Room stunk of smoke despite being non-smoking. Room was very dark, dingy - depressing. Housekeeping services were awful. We had fewer and fewer towels each day and coffee was not replenished....the proximity to restaurants and freeway is a plus, but we will probably not be staying here again given that there are more choices in the area.
from Fenton, Michigan
Submitted on 06-09-2016
Great Staff, horrible accommodations. Very dated Double Tree. The GM was very kind and accommodating for our stay. He offered us a upgrade because we didn't like our first room we were issued. However it was 4 hours until our upgraded room became available to us. The GM did a good job trying to keep us happy, but the dated facility doesn't help with the happy factor.
from Dubuque, Iowa
Submitted on 11-09-2016
As a Diamond Hilton honors member I generally stay at Hilton properties. Driving through for an overnight stay this property was the least amount of points and my points were based on that fact. I had no issues other than the normal Saturday night amateur hotel guests that don't realize others may be sleeping at 1AM. robin was very nice at the bar and the cheese and fruit plate I ordered was more than enough for dinner.
from Atlanta, Georgia
Submitted on 14-09-2016
Although the road was in repair, Sabrina greeted us with a winning smile and attitude. She was a joy to see daily and made sure our stay was great! The hotel was clean and quiet and close to shopping and restaurants
from Sand Lake,Mi, United States
Submitted on 20-09-2016
If you find yourself in or near Novi, Michigan you will find Double Tree Hotel and very pleasant place to stay. My favorite touch is the great breakfast This hotel is located very near I-196 and convention centers and a very nice shopping mall. You are located approximately 25 miles west of Detroit.
from Kalamazoo, Michigan
Submitted on 21-09-2016
Upset about water quality . Not good that all the water came out brown and we were not told. Kid was brushing teeth and said that the water looked terrible. I went in to see water and he was right the water looked terrible. Wish j had known they were doing maintenance
from New York
Submitted on 23-09-2016
Property must change ventilation system, fans in rooms sound like turbo prop planes starting off; even earplugs didn't diminish & kept me up as cycled all night. Front desk staff weren't empathetic. Only kitchen staff and servers made the difference, for instance extending themselves when front desk gave wrong hours for breakfast.
from Glendale, United States
Submitted on 24-09-2016
Terrible experience. Water shut off all day for one of the 3 day stay, when I called to ask why i wasnt informed this was planned when i checked in, I was told there was a letter in my room (which there was not) that I should have known to find and read. No maid service showed up prior to 5pm each day (long after i had returned from planned events), so in effect no maid service at all during our stay.
from Bexley, United States
Submitted on 27-09-2016
The DoubleTree by Hilton provided a great place to stay while attending the American Sewing Expo in Novi, MI. The hotel staff were very welcoming and helpful. As a woman traveling alone, I felt very safe and secure.
from Columbus, Ohio
Submitted on 29-09-2016
It looks nice from outside, but the room I got was not that great. The bathroom floor was sticky, I didn't want to go in there. Thought about asking to get a different room, but I found it after unpacking and was totally tired from a long drive. The room had a pretty loud low motor sound, I believe it was the combination of the thruway and some type of the motor sound coming from the building. It was constant, no break, and loud. On top of that, I could hear the whole conversation from the n... Read more
from Minneapolis, Minnesota
Submitted on 30-09-2016
The staff when we arrived were super nice, gave me my warm cookie, and even got me a better room, so A+ to them for service. However, the rooms on the other hand could definitely use some help. The bed of course were super comfy but the bathrooms had mold where the caulk was no longer sealed and there was no vent. Walls were marks and carpets were rough.
from Holland, Michigan
Submitted on 04-10-2016
We stayed one night for a family wedding. Our room accommodated 5 people nicely. Bathroom was very clean and beds were extremely comfortable. Breakfast (additional charge) was very good. We would stay again if in the area.
Submitted on 11-10-2016
Stopped in this hotel the last week of September, Right now it is a little hard getting to because of all the road construction around the hotel. But the rooms are clean and comfortable and the hotel itself is located just outside of downtown Novi with plenty of quaint little resturants.
from Kansas City, Missouri
Submitted on 12-10-2016
I'm not sure whether this hotel was being renovated or whether it's brand-new. The upside, either way, is that it at least looks new. It's clean, quiet and comfortable. The bad news is that work is still going on, and the day I was there, some of the residual odor from whatever they were doing was so overpowering that I had to change rooms. The other bit of construction news is that the road leading to the hotel is totally dug up at the moment while the city replaces pipes (I think). It's a mess... Read more
from Kalamazoo County, Michigan
Submitted on 16-10-2016
Room was stale. Food was terrible. We checked out before we could take off or shoes. We didn't eat the food. The "bar" staff was non existent. The smel of chemicals in the hallways was also disgusting. I just can't believe this is a hilton.
from Troy, Michigan
Submitted on 19-10-2016
Upon arrival, staff was friendly. Greeted with warm choc. Chip cookies. There were no luggage carts, had to use a cart from the kitchen which they use to haul food. Both check in and check out. Room service, terrible. Food cold and over cooked. great location though.
from Atlanta, Georgia
Submitted on 19-10-2016
This hotel is below average. There are all sorts of issues in common areas that have gone unfixed for my entire stay, and I'm sure for much longer. Depending on where your room is, it can be a very long walk to the lobby as this is a square, 2 floor hotel. Just about the only perk here is free parking and lots of restaurant choices. Breakfast is the same spread you'd find in an embassy suites or Hampton inn, but there is waiter service so expect to have to leave a tip. Rooms seem outdated.... Read more
Submitted on 20-10-2016
Found the front desk person too be extremely rude. Big bald guy, night shift. Sitting with friends in the lobby at 1am, not causing any trouble or noise. We are all adults over 50 years old and he approaches us and says " ok time to wrap it up and get to your rooms, I'm not going to play the game with you and its time to go to sleep". Very very rude individual, I will never stay at this hotel again.
Submitted on 23-10-2016
The staff were all pleasant. I had a slight problem with my room but when brought to their attention it was remedied. I appreciated that, but it was enough to discourage me in the future. Breakfast was fine as was the service. I was disappointed they did not offer a shuttle or car service as this is one of the things I usually appreciate about Hilton hotels.
from Atlanta, Georgia
Submitted on 23-10-2016
Overall, amenities were nice and clean. My only concerns was the hair in the sink and bathtub. Also, breakfast was limited and was shut down too early. Lunch food quality was fair. The staff members were very nice and helpful. I also learned that Hilton doesn't reward points if I booked through a third party. Not cool. I'm considering whether to stay or change to another brand during my business stays. We'll see.
Submitted on 24-10-2016
I travel a lot and I've always love Double tree. This time I visited my friend in Michigan so they picked This hotel for us and i was so happy cause Double tree has nice accommodate and service and the room always clean. Till one incident that doubt me , I usually bring my own personal bath stuff but this time I didn't have the shower cab but I didn't see it in the bathroom so I went down to the frontdesk and I met miss Sabrina Lopez who attended the front desk that moment i asked her if I coul... Read more
from Detroit, Michigan
Submitted on 24-10-2016
Super disappointed in the hotel, mold across the ceiling of the room, smelled of mildew and my shower wouldn't drain. The evening guest service when I checked in was incredibly rude, morning staff was nicer. Breakfast was terrible, $12 for hard, cold eggs (at 8am) and Gordon foods danishes.
from Chicago, United States
Submitted on 25-10-2016
Toilet broken and water not cleaned up completely afterward, Smelly pillows. Lamps not plugged in so had to hunt in dark room for outlets. Fruit flies in the bathroom sink Cable did not work consistently No shower caps in room,was suppose to call front desk for them. Really, how cheap can we be at a Doubletree Front desk staff answering phones lacked professionalism
Submitted on 26-10-2016
A group of us decided to have a couple of drinks. the bar was closed so we stood outside, we were very quiet. The night manager rudely told us to move. So we moved to finish our drinks. He found us again and told us to go to our rooms. We did and then we heard the police outside the door. My 50 YO friend, a CEO of a major company was told to leave the hotel as it was his room. The police said we weren't noisy at all.
Submitted on 27-10-2016
Hard to find with all the construction. I finally arrived; not one person offered to help me with my luggage, etc. and I was by myself. The person at the desk told me I should park around the corner so I could see my car from my room. I was so confused. I parked right outside the front door as that is where you enter! Also, this hotel has only one elevator so your room may involve lots of walking up and down halls to get to your room. The hotel has lots of deferred maintenance as well -- peeling... Read more
from Carmel, United States
Submitted on 05-11-2016
The hotel was convenient to shopping, restaurants, and the highway. The rooms were spacious and beds were comfortable. The breakfast buffet was really good. There was construction around the hotel that made accessing the property difficult.
from Southfield, Michigan
Submitted on 17-11-2016
Service was excellent. The hotel was immaculate, especially the rooms . The food was delicious. This hotel has a very relaxing hot tub and pool area. The staff was very accommodating in tending to my every need. My room service order came in a very timely manner. My food was hot as expected.
from New Bremen, Ohio
Submitted on 20-11-2016
Location was perfect and close to shopping and restaurants. Staff was very nice and helpful and the room was very clean and comfortable. Very nice breakfast selection. We will definitely stay here again.
from Acworth, United States
Submitted on 23-11-2016
Staff very friendly and accommodating. Special requests were met with a smile. Rooms clean and comfortable. Breakfast had large variety of quality offerings. I would definitely stay here again when in the area.
from Home Usa
Submitted on 26-11-2016
Hotel looks good at the surface, and even offers some niceties like real complementary newspapers (WSJ instead of the USA Today comic book). But the housekeeping needs a real overhaul here. The closet was laid out to store their junk and was not convenient for my hanging clothes. And there was no iron in the room--clearly missing from the holder with present ironing board. The real problem was the filthy room air and heater/air conditioner. The grill on the air unit was caked with sticky dust s... Read more
Submitted on 27-11-2016
Our family was looking for a hotel to stay at while in Novi, Michigan overnight for Thanksgiving. This place was great. All staff were very friendly. Everything was clean. Very nice indoor pool and hot tub. Also, an outdoor courtyard area.
from Novi, United States
Submitted on 02-12-2016
This hotel delivered the complete package, friendly staff, cost competitive, excellent breakfast, very clean hotel, nice amenities. Location was ideal for my business purpose, close to great restaurants as well.
from Redmond, United States
Submitted on 01-12-2016
The front desk was not helpful, warm or approachable IMO. I had a bad experience with the room given to me the first time only to find that it was already occupied. The food at the restaurant was average.
from Toronto
Submitted on 04-12-2016
Great location with easy access from highway close to numerous well known restaurants and Twelve Oaks Mall The hotel rooms were clean comfortable and came with large HD flat screens The staff were friendly and courteous and even allowed me a early check in without issue Comfortable rooms that were clean and came with fridges and great coffee Gym was in excellent condition and in good working Wouldn't hestitate to stay there again
from Ottawa, Canada
Submitted on 04-12-2016
Overall this is a very good hotel for business trips. I would add it to the short list if you are doing business in the Novi area. The staff was extremely helpful and friendly. .......and who doesn't like a warm chocolate chip cookie when they check in :)