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Holiday Inn Express Marshall

Kalamazoo, MI, US (AZO)

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Based on 82 reviews
Room & Rates

XD

  • Two Double Beds
Cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities.

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Two Queen Beds

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a phone with free local calling. This room is Non-Smoking.

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One King Bed

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a phone with free local calling. This room is Non-Smoking.

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1 KING BED WITH WHIRLPOOL NONSMOKING

  • One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a phone with free local calling. This room is Non-Smoking.

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Standard room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a phone with free local calling.

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One Queen Bed Non Smoking

  • One Queen Bed
Cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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One Queen Bed Non-Smoking Accessible

  • One Queen Bed
Cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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One Queen Bed With Whirlpool Nonsmoking

  • One Queen Bed
Cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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One King Bed With Kids Suite Nonsmoking

  • One King Bed
Cable channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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STANDARD ROOM

KNG FEATURE NONSMOKE

KNG LEISURE NONSMOKE

ONE QUEEN BED NONSMOKE

1BD MOBILITY ACCESSIBLE TUB NOSMOKING

TWO QUEEN BEDS NONSMOKE

SUITE FEATURE NONSMOKE

KNG KIDS STE NONSMOKE

Holiday Inn Express Marshall
17252 Sam Hill Dr, Marshall, MI US 49068

Hotel Features.
Recreational amenities include an indoor pool and a fitness facility. Those traveling on business have access to a business center at this hotel. High-speed Internet access is available in public areas. The hotel serves a complimentary breakfast. Additional property amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a safe deposit box at the front desk.

Guestrooms.
65 guestrooms at Holiday Inn Express Marshall feature coffee/tea makers and complimentary newspapers. Bathrooms feature hair dryers. Wireless Internet access is available. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have cable channels and pay movies. Rooms also include irons/ironing boards. Guests may request wake-up calls.


Based on 82 reviews
from Bellaire, Michigan
Submitted on 28-10-2015
The whole building is very clean. They have great beds, helpful staff, and a nice breakfast. I would stay there again. There is a nice work out room and pool. The location is convient and the area was quiet.
from Berkeley, California
Submitted on 07-11-2015
no complains, except I wish the windows opened,,,and of course, the towels are industrial grade, as in all hotels, breakfast was good, and I will stay there again when travelling in and about the area
from Canton, Michigan
Submitted on 13-03-2016
We had a great stay in Marshall! Me and my mom needed a girls getaway so we decided to stay here before we saw a concert at Firekeepers Casino in Battle Creek. The hotel is very nice. It doesn't appear to be too old and is located right off the highway. It offers an indoor pool, small gym, breakfast as well as nightly snacks (M-Th). The hotel is located right next door to a really cool Denny's restaurant and a Citgo gas station. The front desk staff were very friendly. They checked me in... Read more
from Farmington, Michigan, United States
Submitted on 01-04-2016
Good room, good cookie and popcorn service in lobby, pool and fitness center. Big problem is housekeeping does not restock the amenities consistently. Over several nights, missed getting coffee for room, lotion, soap, etc. Also need more electrical plugs for gadgets. Better restaurants two miles away, else Denny's and etc.
from Adrian, Michigan
Submitted on 16-04-2016
Everything was clean and very nice. The bathroom was beautiful with a nice shower. And the pillows were well Wow, I'll been in 4 stars hotels and the pillows were no were that good. The had a Keurig in our room which was great too. If you're in the area stop by and relax.
from
Submitted on 16-05-2016
I would have liked to give this hotel a better rating, it was typical, just off the expressway and close enough to the casino to make it work. Our check in was nice, the room was clean and well-appointed. My only complaint regarding the room was a large, ugly cigarette burn on the bathroom counter. The rooms appear to have been re-done recently and I expect you charged whoever did this a large sum for the damage. However, once you collect the damages, you must fix the damage. The other "bad... Read more
from Traverse City, Michigan
Submitted on 27-05-2016
Fine enough for a quick trip. The new Front Desk Manager was very friendly and helpful. They serve popcorn in the evening which was fun. The only suggestion I have would be more training for the housekeepers. I have inspected rooms for many years in hotel management and the things these housekeepers missed should have been caught by the inspector. Long dark hairs on the bathroom floor, dirty mirror and faucet. A lesson in professionalism would be great as well. I was up at 8 and they were yell... Read more
from Indianapolis, IN
Submitted on 03-06-2016
We had stayed here before their remodel so were looking forward to an extremely nice stay here. WRONG!! Front desk clerk had no personality, could NOT scan credit card correctly(kept telling me it was declined) and was not helpful in any way. I called credit card company and they said it was not properly scan and card was fine. Got to room and it was nicely remodeled, except wait they FORGOT to put in NEW MATTRESS. It was terrible. When bathroom light was on exhaust (which was noisy) ran a... Read more
from
Submitted on 15-06-2016
Our check in was smooth and the clerk made sure to let us know that they would do whatever they could to make sure that their facility was rated favorably. The lobby was clean and fresh, coffee was still available in the afternoon and while we were plaing cards before dinner, popcorn was made for an afternoon snack for the guests. The clerk printed out driving directions to Turkeyville fir us. Room was well stocked and clean. Breakfast was very good and organized.
from
Submitted on 25-07-2016
The pool was good. The breakfast was good. The entire atmosphere of the public areas and the rooms was nice. I had a couple surprising problems. I stayed at this hotel for 2 nights. After the first day, I came back to the room after being gone all day only to find the room not cleaned. I told housekeeping about it at 4:30 when I was on my way out for the evening. Sadly, when I came back at 2 A.M. the room was still not made up. Even though we asked for a wake up call, we did not receive ... Read more
from Harrison Township, Michigan
Submitted on 30-07-2016
We arrived on Wednesday, July 30 for a baseball tournament with other families. There were five of us. We had two kids When we arrived the room was very clean. Unfortunately the upkeep of the room was negligible. We had to ask for it to be cleaned at 5 o'clock the first night. There were no hand towels. The second night we were told by the maid. That she had clean the room. It was in a shambles we told the front desk and took a picture and they re-cleaned the room and made the bed and picked up... Read more
from
Submitted on 31-07-2016
At first our stay started out fine. There were a couple cleaning and repair issues but then it went down hill fast!! We moved after two days because there was man coming in and getting sick waking up all of us. Then we were all resting in the new room totally exhausted and the head of housekeeping comes in after one short knock and not waiting for a reply!! Like 2 seconds. I have done housekeeping and you are to knock three times but wait to hear any reply then after 3 times you enter in. Wha... Read more
from Woodhaven, Michigan
Submitted on 03-08-2016
We stayed here with our baseball team. Cody, the manager, was very helpful in getting us all in and at a good rate. Our room was very clean. We did have a problem with upkeep though over our 5 days there. I had to keep asking for towels and toliet paper and our coffee, soaps, etc. were never replenished. Cindy the cleaning lady was very helpful and friendly when she cleaned our room but I only saw her 1 time on our floor. My biggest complaint was the price we had to pay for bringing our do... Read more
from Wyoming, Michigan
Submitted on 10-08-2016
Friendly staff. Reasonable price. Internet was down our 2 night stay. I came with my working guy intending for me to work in the room. So I'm disappointed. Had to get my emails and print from neighboring hotel. Room was small, last one available. Shower had hair, cookie crumbs on the floor. Will try the Hilton next time.
from Rancho Cordova, California
Submitted on 17-08-2016
Sad as it is, we were treated nicer at the Hampton inn the night before. Check in was ok. clearly the gal was being trained, and her trainer was more worried about her watching something than giving us customer service. got to our room, and we are fime with that. Clean, good sized and everything working. This is where is gets worse, as platinum members we can have a late check out (if it's all good with the hotel) We needed one this trip at 2:00, which we do all the time, and were told NO.... Read more
from Mayville, Michigan
Submitted on 23-08-2016
The room was pretty close to casino with easy access on and off the highway. Rooms were clean and comfortable and the staff was very friendly. The morning breakfast was also a plus with many options to choose from.
from peru, il
Submitted on 26-08-2016
If you are going to stay in Marshall, Michigan I would stay anywhere OTHER than this property. I am with a motor coach company and had a signed contract with this property since February 2016 and they contact me TWO days prior to inform me that I do not have any rooms. I have 30 ladies on a bus coming to stay in Marshall and visit the local vendors and all of a sudden NO ROOMS! The front desk manager, is a joke and has no problem letting you know that there are no rooms. The general manager ... Read more
from Kitchener, Canada
Submitted on 29-10-2016
All of the staff that I met here were helpful and pleasant. Their business centre is located directly across from the registration desk. Room was clean, comfortable, quiet and well appointed. The breakfast offered had offerings from a hot breakfast through cereals or items for a light, continental type of breakfast. Fresh coffee available in the lobby 24 hours a day.
from New York City, New York
Submitted on 12-11-2016
This HIE functions above average. The hotel is super clean, in good repair, tastefully updated without being ultramodern. We stayed in a 2-queen room with comfy beds, nice linen and towels. Breakfast was the standard fare for this chain, served hot with fresh fruit. Despite the facility being near the road and our room in the front, noise, including from the hallway was a minimum. Coffee is 24-hours and popcorn had just been made when we checked in. Kim, at check-in was flawless!
from Indianapolis, Indiana
Submitted on 23-11-2016
On a good note, the staff were helpful and friendly. However, they asked for a rating of 10 on a survey I still haven't received, but I cannot give it to them. The first thing I noticed was stains on the outside of the tub that appeared to be splashes from a dirty mop, or something like that. I thought no big deal, not a deal breaker, just that housekeeping doesn't pay attention to details. We left the room shortly thereafter and returned around 1AM. Pulled back the sheets on one of the beds a... Read more
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