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Crowne Plaza Lansing West

Lansing, MI, US (LAN)

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Based on 228 reviews
Guests will experience award-winning personalized service, which is unmatched by other hotels.
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Crowne Plaza Lansing West
925 SOUTH CREYTS ROAD, Lansing, MI US 48917


Business and leisure travelers appreciate the convenient location and free parking, as well as complimentary shuttle service to and from the Lansing Airport.

This hotel is within minutes of the area`s finest attractions and establishments including the Capitol building, Michigan State University, Lansing Lugnuts baseball at Cooley Law School Stadium, Wharton Center for the Performing Arts, Potter Park Zoo, General Motors, Eli and Edith Broad Art Museum and a variety of shopping options. 

Resort Details

They are pleased to provide a variety of amenities and services for your comfort and peace of mind, such as a newly renovated full-service restaurant, bar and wine room on site, well-appointed business center, complimentary Wi-Fi access, dog-friendly accommodations, 24-hour activity center with state-of-the-art fitness equipment, indoor sport half-court, swimming pool and game area.

Accommodation Details

As you relax in one of the 212 recently renovated guest rooms, special touches like nightly cookie and milk delivery will make you feel right at home! This hotel boasts over 17,000 square feet of flexible meeting and event space, paired with attentive, experienced staff.

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wheelchair Access
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 228 reviews
from Coopersville, Michigan
Submitted on 15-05-2016
Spent two nights here for a business convention. Excellent accommodations; king bed room was perfect. Well furnished, comfortable with nice amenities. Didn't try the restaurant but it looked very nice and food served for meetings was very good. Price was least the convention rate.
from Ann Arbor, Michigan
Submitted on 17-05-2016
I stayed at the hotel for one night. There is plenty of parking. The staff was very accommodating regarding my request to be near the elevator. I arrived in time for great happy hour prices. The food was delicious! And to top it off? They deliver cookies and milk!
from Canton, Georgia
Submitted on 18-05-2016
My husband works for Auto Ownes Ins which has its huge complex here. I got to tag along on this trip since it will be his last since he retires. This place lives up to everything beyond expectations. No matter who you encounter from the waitresses to the hotel crew everyone is pleasant and helpful and nice. The hotel is beautifully decorated and lots of corners to sit back and relax in, in the lobby. The grounds are kept up like a golf course. Lots of sidewalks to get your walks in. Convenien... Read more
from Kihei, Hawaii
Submitted on 27-05-2016
I was in town for a graduation and a funeral. I could not have picked a better hotel. My room was spotless and looked fresh and clean as I entered. Housekeeper Theresa was always full of smiles and kept the room immaculate. There is a fitness center and an indoor pool, hot tub and basketball court. There is also a restaurant and room service. Everything you need under one roof.
from Vail
Submitted on 29-05-2016
I stayed at this hotel as part of a conference, where I taught a pre-conference course. Everything about this hotel is great. The rooms are clean and spacious. They provide aromatherapy products to help you sleep. They have a cookie valet at night who serves fresh cookies and milk. The classroom was immaculate and water provided, replenished at lunch. The onsite restaurant is very good. I had breakfast and lunch and both were delicious. The lunch menu was quite varied and unexpected for a hotel... Read more
from Saginaw, Alabama
Submitted on 12-06-2016
I love staying at this hotel! Business brings me to Lansing monthly. Great people, sensational service, comfortable beds, clean rooms, warm pool and a hot shower for rinsing off there! They actually fixed the poolside shower for me! Many years ago, this hotel opened as part of another national chain, then, it was bought out by a second hotel chain. The shower had not produced hot water since the original hotel did renovations in the early 1990's. Under IHG management now, the new hotel director ... Read more
from Brownstown Township, Michigan
Submitted on 12-06-2016
Excellent service from the front desk. The room was very clean and quiet. Very nice, BIG TV in the room. Only two elevators and they seem a little slow though. Never got a chance to visit the pool or work out room. Convenient to the interstate.
from DFW
Submitted on 21-06-2016
In town for 4 days on biz. Nice TV in room plus good wifi and room service. Nice gym with BB court and pool for kids. Nice conference rooms, bar & restaurant. Good location if you have business in Lansing and surrounding area.
from Princeton, New Jersey
Submitted on 30-06-2016
Very friendly and accommodating staff. Room had the tech ready desk area and was very comfortable. Hotel very clean and had an upscale decor. Fitness room cardio, free weights and fitness balls. Didn't go to Bordeaux but it also had a very classy look. Convenient to highway, restaurants and malls.
from Davenport, Iowa
Submitted on 02-07-2016
First, very friendly staff and restaurant staff. Second - Very Nice Rooms Third - many free amenities (internet, coffee, microwave, fridge etc) It was really a beautiful lobby and pool area as well. Really liked the place.
from Elk Grove
Submitted on 15-07-2016
I travel to this hotel a couple times a year for business and have always had a great experience. The staff is very friendly and helpful. The hotel is very nice and the restaurant - Bordeaux is very good. The bar is very modern and they have excellent drinks and a good selection of wine. The rooms are very spacious and has all the amenities needed to make the stay flawless.
from Chicago, IL
Submitted on 18-07-2016
We were in town just for one night, but really needed to assure a good night's rest. Crowne Plaza delivered! The rooms were clean, spacious, and the beds were very comfortable. We experienced ZERO noise issues...this is a first for us! There was even a person that came around early evening offering cookies and milk before bed. Shower pressure was outstanding. There was a mini-fridge, coffee maker, and microwave in the room. Just up the street was a Wal-Greens so we were able to pick-up th... Read more
from Toronto, Canada
Submitted on 18-07-2016
This is suppose to be one of the best hotels in Lansing and its one of the best... We stayed there for 1 night for a wedding. * The room is perfect, no complain... * The cleanness is perfect * Check in was little bit slow since there was one receptionist * The Breakfast was little bit disappointed. He arrived at 9:30 and it was almost empty, not a lot of variety, we have to wait and keep asking the waitress to bring more and more items, and we didn't like to keep asking... * The price is not che... Read more
Submitted on 30-07-2016
My husband and I stayed for one night at the Crowne Plaza Lansing West - and we loved it! The service was excellent. The facilities were clean. It was quiet, comfortable and a fun place to stay! We told ourselves that we'd love to make this an annual place to visit. Plus! There's an indoor basketball court. How awesome is that??
from Chicago, Illinois
Submitted on 02-08-2016
Seriously, this hotel has the BEST beds we've ever slept in ... so comfy. There's a lot more to like as well. The rooms are quiet, clean and spacious, with multiple easily-accessible electrical outlets to charge all your devices (I counted at least 12 in our room). The front desk, restaurant and bar staff are all so friendly and accommodating. The bar has a nice selection of beers and wines. All the food we had at Bordeaux was excellent -- Caesar salad, ravioli, yogurt parfait with gorgeous... Read more
from Indian River
Submitted on 03-08-2016
Nice place, good location. Very clean. We stayed on the fifth floor, the quiet zone. Courteous staff, good restaurant in the hotel. Highly recommend this place. Will stay here again. They also had fresh Starbucks coffee to go in the gift shop and restaurant at a reasonable price!
from Goose Creek, South Carolina
Submitted on 13-08-2016
Friendly front desk personnel. Rate base on the upkeep of property. I recommend that a cosmetic upgrade would be an advance for the property. Observe that there was rush in the sink where water drain and door paint on bathroom door was peeling. I am an event planner so I may pay attention to little more detail, as I am most of the time seeking lodging to accommodate my client.
from Puerto Viejo de Talamanca, Costa Rica
Submitted on 16-08-2016
I conducted a training workshop here. From the minute of check-in I was impressed by the courtesy, professionalism, and friendly service. They had received several packages for me prior to my arrival; they retrieved them and delivered them to my room. I had questions about training room set up; they sent the banquet manager to meet with me to go over logistics. The day of training, they were there early setting up, helping with AV needs, even provided a toolkit of incidental items like stapl... Read more
from Saint Louis, Missouri
Submitted on 30-08-2016
This hotel has been converted into a Crowne Plaza and features updated furnishings and finishes. A bar and restaurant are convenient. The bed was very comfortable. I hated the bathroom because it was too small, the toilet was not comfort height, and there was too much mold. Perhaps if the exhaust stack was operating there would be less mold.
from London, Canada
Submitted on 01-09-2016
I have had numerous stays at this hotel while I have been in Lansing on business. From the reception desk to the restaurant staff to the "Cookie Person" that comes around each night, my stays have always been comfortable and friendly. The restaurant is very good, with a great pub steak! I have numerous options in Lansing but this is my choice.
from Chicago, Illinois
Submitted on 02-09-2016
I spent a few nights at this hotel over the last 3 months. The rooms are quiet and beds are comfortable. The bathroom felt a little cramped. The restaurant buffet is the standard Crowne plaza buffet. However I'd recommend a la carte - I had a thoroughly enjoyable experience every time even for breakfast. Most of the staff members are pleasant and courteous. I'm happy to stay here again. Pick a room on the upper floor and ask for a room with a sunset view
from Omaha, Nebraska
Submitted on 16-09-2016
I attended a conference here, they did a great job with the room remodels. Staff was friendly, went above and beyond to assist. Overall great experience. Shuttle will not only take you to the airport, but was very helpful and even was available to take me to off-site dining options.
from Vulcan
Submitted on 19-09-2016
We visited Crowne Plaza for a 100+ banquet -- our HS class reunion. :-) 4 different menu choices --- all very GOOD. Ample parking; no steps for mobility challeged. We had an audio-visual slide program & all seemed to go very smoothly. We arrived before the start of banquet, and the bar was open & helpful. We didn't book a room, but friends did; and they had good reports. This is a great place!
from Rockton, Illinois
Submitted on 20-09-2016
One night for business travel. Grounds and public areas all kept up and clean. Room was clean, wifi worked excellent, tv, bed and bathroom all satisfactory. Excellent dinner salad and salmon entree, friendly waitstaff. Appreciated the evening chocolate chip cookie delivered to my room, an unexpected treat. Will stay here again if traveling through central Michigan. No fan noise in my room so bring your own white noise. No complaints. Well done!
Submitted on 22-09-2016
The Crowne Plaza Lansing West made my wedding the most special night of my life! From the moment I began inquiring about the location, they were extremely accommodating. They were prompt to answer any of my questions and always got back to me in a timely manner. The night of my wedding, the staff were attentive and thorough. All my guests raved about the event decorations and the food was delicious. Several of my guests booked rooms the night of the wedding, and they were very pleased with the r... Read more
from Westland, Michigan
Submitted on 23-09-2016
I just spent 4 days at this amazing property. The rooms, the food, the staff all excellent!! This is the perfect spot to host an event, big or small. The location is perfect and easy to find, just off the highway! I would/will stay here again!!
from East Lansing, Michigan
Submitted on 06-10-2016
I stay in a lot of hotels for 1-2 nights for travel and business, and previously I've always expected Crowne Royal brand to be an exceptional hotel. Back when they sold their pillows online, I bought my family their throw pillows for presents. But I was not impressed with my stay. Check in was simple and straightforward. Parking is plentiful. The rooms look like they are renovated to look more modern. The hotel is in the middle of nowhere so it's a good location for conferences but it's far aw... Read more
from Lansing, Michigan
Submitted on 10-10-2016
We had our church's dinner/dance at the hotel this past weekend and our expectations were exceeded! Dino made the planning process so easy and really went above and beyond! Our meal was delicious, beginning with our salad and ending with this decadent chocolate concoction. Portions were so plentiful that most of us couldn't finish. Darion did such a great job serving us as well. We cannot think of a single thing that we were not thrilled with. Everyone should consider this hotel for their ... Read more
Submitted on 17-10-2016
Well kept hotel with courteous staff and very comfortable beds. The "free breakfast" is a full buffet but we were there for MSU homecoming and the restaurant could not handle the volume of breakfast customers. The store in the lobby is very limited and not staffed. We slept in the first day and they never made up our room as we missed the morning shift I guess.
from Minneapolis, Minnesota
Submitted on 19-10-2016
This hotel has easy access to Michigan State University, downtown and airport. Staff is very friendly and helpful. Hotel is clean and affordable. I have stayed there numerous times. Shuttle to airport is convenient.
from Sarnia, Canada
Submitted on 22-10-2016
Stayed for 2 nights to watch our college team play football. The team and families were welcomed with a team flag and warm reception! Rooms are clean, fresh, decorated nicely, and super comfy beds. Cookies and milk delivered every night door to door was a lovely touch! Awesome place!
from Traverse City, Michigan
Submitted on 25-10-2016
This is a convenient location with short travel times to downtown and MSU campus. The inside of the hotel was much better than the exterior and the rooms were clean and fairly spacious. We did take advantage of room service one morning and the food was decent and delivered at the specified time. There is an onsite bar and restaurant, which we didn't have a chance to try, but offered a nice variety of food options. I would certainly stay here again.
Submitted on 01-11-2016
The Crown Point Plaza in Lansing, Michigan staff were superb. The rooms, housekeeping and food were excellent. The hotel was centrally located. Malls, stores and the freeway was near by. Would definitely recommend and frequent this hotel again.
from Grandville, Michigan
Submitted on 07-11-2016
I can't rate this hotel highly enough. I booked a stay for our hockey team when participating in a tournament nearby. The Crowne Plaza West was close to our rink and other activities (mall, restaurants, MSU, etc). The staff was very friendly. Breakfast was amazing. Beds were comfortable. The true star is the recreation area. Our kids loved the pool, basketball court, air hockey and foosball. Parents loved that there was an area to supervise that was cool and quiet. When we're back in the... Read more
Submitted on 12-11-2016
There is a lot to like about the Crowne Plaza Lansing West. The beds are comfortable with high quality bedding and pillows. Rooms are nicely decorated with functional desks and outlets. The bathroom had a little mild/discoloration in the grout along the floor but seemed clean otherwise. Soap/shampoo is average in quality. Front desk staff were efficient and friendly. The conference rooms are decent. Wireless is fairly good, but the rooms lack floor ports for electrical which is a huge inco... Read more