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Causeway Bay Hotel

Lansing, MI, US (LAN)

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Based on 295 reviews
Room & Rates
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 1 King Bed, Accessible

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 1 King Bed, Executive Level

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Jetted Tub

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Double Room, 2 Queen Beds, Executive Level

2 queen beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Queen Bed (Jacuzzi)

1 queen bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Executive Suite, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed (Jacuzzi)

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Parlor Suite, 1 King Bed

1 king and 1 sofa bed or 1 king and 1 murphy bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Double Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Double Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Deluxe Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 40-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Bathroom - Partially open bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Free local calls, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Causeway Bay Hotel
6820 S Cedar St, Lansing, MI US 48911

Rooms
Make yourself at home in one of the 300 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including a nightclub, an indoor pool, and a spa tub. Additional features include complimentary wireless Internet access, an arcade/game room, and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Lansing? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.

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Know Before You Go

  • This property offers transfers from the airport and train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 7.95 per person (approximately)
  • Pet fee: USD 50 per pet, per stay (maximum USD 50 per stay)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Conference Rooms
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Free Local Calls
  • Game Room
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Night Club
  • Room Service
  • Sauna
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 295 reviews
from Detroit
Submitted on 11-05-2016
We have stayed there in the pass. We waited for it to reopen. Still the service and contacts were not up to par. Too laid back and customer service is to be desired. Stay at your own risk! We were not told about some of its' new policies. The managment was not at all helpful!
from
Submitted on 12-05-2016
All I can say is this hotel stay was a complete mess! Hotel rooms were not clean, horrible customer service, complimentary breakfast none existent, food from previous hotel occupants left in fridge/microwave. Upon arrival we were greeted with, "your lucky we didn't give your rooms away", and I had specifically stated when booking our block of room that we would have late check-ins. As for the next night, the front desk had our group checked out a day early so we had to argue to keep our rooms. T... Read more
from northeast US
Submitted on 13-05-2016
Again, apologies for dropping the ball on how long before reviewing. I personally loved the place, the courtyard was closed but I could see it being nice in season. Lobby large and comfortable, the club/bar nice, the staff was polite, although parking and getting to the room was a pain, especially late at night when tired. Beds comfortable, had microwave, refrigerator, bathroom was roomy, rooms were spacious and had updated decor. Housekeepers when conventions and teams are staing should have ... Read more
from Greenville, South Carolina
Submitted on 14-05-2016
the hotel was average, however I prepaid and then was charged again for my stay. I have been trying to get an answer for over a week and no one has called me back. poor customer service. the room was clean but customer service very poor
from Detroit, Michigan
Submitted on 20-05-2016
My first impression upon pulling into the parking lot was that the location was a bit seedy. The parking lot was separated from the hotel and made me think twice about leaving my vehicle unattended. Once I entered the hotel it was obvious to me that they had recently undergone a face-lift as there were gigantic rolls of carpeting being stored in the common areas. That being said, the facility itself was clean and attractively decorated. The water garden in the center of the hotel was a nice ... Read more
from Ludington, Michigan
Submitted on 19-06-2016
I was in town for the MHSAA state finals in baseball! We stopped by the motel when we got to Lansing about 1:30pm on Friday June 17th! I understand that is early to check in, but with our teams schedule its what we had to do! Well 9 hours later we still did not have a room! I stood at the counter at one time for an hour and 20 minutes trying to get our room along with other parents from our team that all had reservations! Also another time for an extended period of time, just not sure of the exa... Read more
from
Submitted on 20-06-2016
I stayed one night on the third floor during a conference on April 21st, 2016. In the morning, I found an immature and a mature bedbug on the pillow I was laying on. (I identified them thanks to a quick internet search.) I took the mature bug to the housekeepers down the hall and they did not seem surprised. I am just glad that I saw the bugs or I probably wouldn't have treated all of my items properly and would have brought them into my home. 10 days later I broke out in bites all over my body ... Read more
from
Submitted on 20-06-2016
We were walk-ins, no reservation, after a long drive for our trip. The room we were given was towards the back of the property, but they have a back entrance. We got into the room, and while the room is nicely decorated, and looked clean, we soon discovered, the bathroom, was extremely dusty and the floor had hair on it. Huge no no (former housekeeper!). We went back down to the lobby, to let them know about the bathroom. After some finagling we got all out items out of the previous room, and mo... Read more
from Chicago, Illinois
Submitted on 29-06-2016
We were driving from Chicago to Toronto and it was time to stop for the night. The price was right, the hotel is beautiful, and our room was great - and wonderfully clean! The next morning the 2 girls at the desk helped us fid our way to the correct expressway, and sent us off with all the confidence we would get to where we needed to get - which we did! Karen and Amber looked things up on Google and printed us the info we needed to make the right driving decisions, and we were very grateful.... Read more
from Dearborn Heights, Michigan
Submitted on 05-07-2016
Went here for the Michigan little miss princess event. Rooms were comfy. even with dozens upon dozens of kids the place managed to not be too loud and they kept it really clean in public areas. Which must have been quite the feat considering the amount of people all over the place at all times.
from Wisconsin
Submitted on 11-07-2016
This was a "stay to play" tournament meaning the all the teams and families were staying here, and the hotel knew in advance about the event and all the people. It took over 45 minutes of waiting in line just to check into this hotel. The front desk has massive problems with almost every reservation in front of us, the manager "on duty" went home and left her understaffed front desk to fend for themselves on a busy night. The front desk staff were tired and frustrated and it showed. (Los... Read more
from CMH
Submitted on 11-07-2016
We stayed here because of a Lacrosse tournament. NEVER AGAIN. I'm not sure if it was due to them being overwhelmed or what but they seemed unresponsive and unconcerned with issues. The facility seemed clean enough and the location wasn't awful as far as convenience so I gave it 2 stars...but we reported our shower broken at 9 am after having to rig the shower just to take one. We reported it on our way to a game thinking they'd fix it while we were gone. The Manager was in a personal call whe... Read more
from San Antonio, Texas
Submitted on 21-07-2016
When I ask specifically for an ADA barrier free room, a 3 inch ledge on the entrance to the shower is a big deal. I asked for a roll in shower so that I could roll my chair in without a problem. Additionally, please consider that raising your beds up on blocks for extra height in an ADA room makes no sense for a person in a wheelchair who has to transfer from the chair to a bed. Other than this the stay was good
from
Submitted on 24-07-2016
Very pleased with every aspect of my stay(s). Comfortable bed, spacious room, good internet. Service and front desk way above average. Convenient location. Will stay with them on all my trips to Lansing.
from
Submitted on 25-07-2016
45! that's the number of bedbug bites i can count right now in my body after spending one night in this hotel. this is a reason enough to never go back to this place and hopefully this review can help someone avoid this pace as well. because having all your body with itchy red spots all over isn't fun at all.
from Madison, Indiana
Submitted on 25-07-2016
Stayed here while attending the Grand River Rumble in July. Only real issue was that the refrigerator was frozen, we unplugged it and thawed it out on our own. We did arrive early so the kids could swim, but the pool was down for a few hours. Once it was up, no biggie. Hotel is big, continental breakfast, a lounge/bar. Looks better on inside than outside. Would stay here again.
from
Submitted on 31-07-2016
I was at a convention this past weekend and although it was great. The checkout process was a circus!! The manager Sandy was very rude and degrading to Lisa at the desk. Sandy needs better manager skills. Everything was under control and we were getting the request we asked for until Sandy came screaming that Lisa was fired and needed to leave her hotel. Embarrassing and unprofessional.
from Calgary, Canada
Submitted on 02-08-2016
Don't let the exterior fool you. This hotel is beautiful on the inside. Very high value for the money. Perfectly clean rooms and very nice and modern furnishings. The staff were professional and friendly, especially Karen who was so helpful upon our check in.
from Green Bay Wisconsin
Submitted on 11-08-2016
We are on a bus trip, so did not make these reservations ourselves. However, we were pleasantly surprised at the checking speed, the rooms and the cleanliness. The hotel appears to have been recently redone, and I would definitely recommend it to others.
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