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Doubletree Hotel Holland

Grand Rapids, MI, US (GRR)

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Based on 670 reviews
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Room & Rates

1 KING BED NONSMOKING

COMP HI SPEED-SWEET DREAMS EXPERIENCE BED, REFRIG-MICROWAVE-SATELLITE W/HBO-CLOCK W/MP3
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1KING ACCESS TO POOL NOSMK

COMP HI SPEED-SWEET DREAMS EXPERIENCE BED, REFRIG-MICROWAVE-SATELLITE W/HBO-CLOCK W/MP3
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COMP HI SPEED-SWEET DREAMS EXPERIENCE BED, REFRIG-MICROWAVE-SATELLITE W/HBO-CLOCK W/MP3
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1 KING LARGE ROOM NONSMOK

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COMP HI SPEED-SWEET DREAMS EXPERIENCE BED, REFRIG-MICRO-WETBAR-SATELLITE HBO-CLOCK W/MP3
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1 KG ACC BATHTUB NO SMOK

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1 KG ACC RI SHWR NO SMOK

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1 KG HEARING ACC NO SMOK

VIS FIREALRM/DOOR/PHN ALRT, COMP HI SPEED-SWEET DREAMS EXPERIENCE BED
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2 QUEEN BEDS NONSMOKING

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2QUEENS ACCESS TO POOL NSM

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2 QUEENS BALCONY NONSMOK

COMP HI SPEED-SWEET DREAMS EXPERIENCE BED, REFRIG-MICROWAVE-SATELLITE W/HBO-CLOCK W/MP3
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2QN BEDS LARGE ROOM NOSMOK

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2 QUEEN HEARING ACC NOSMOK

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Doubletree Hotel Holland
650 East 24th Street, Holland, MI US 49423

With new, full-service upscale accommodations, the Doubletree Hotel Holland is located just off U.S. Highway 31 within minutes of beautiful Lake Michigan. Our modern hotel is 35 minutes from Gerald R Ford International Airport (GRR) in Grand Rapids, Michigan and convenient to major manufacturing centers, I-196 and the Holland business district.The Doubletree Hotel Holland is a warm and inviting hotel where you will be able to enjoy the comforts of:* 168 spacious, contemporary guest rooms* High-speed wireless Internet access in all public areas* Indoor, Four-Story Relaxation Center with an Over-Size Swimming Pool, Whirlpool and Fitness Center with the latest in cardio and weight training equipment by Precor®* Dine at the intimate West Coast Grille* Relax and unwind at Coasters LoungeWe're also within a couple miles of many popular Michigan Dutch attractions, including:* Windmill Island features a 240 year old working windmill "De Zwaan"* Experience diverse, first-class shopping in the Downtown Holland shopping district* Join us the first week in May for the Tulip Time Festival with over 6 million tulips!* Visit the only tulip farm in Holland at Veldheer's Tulip Farm* Experience the history and culture of the Netherlands at Dutch VillageIf you are planning a meeting, wedding or social event, you have come to the right place! The Doubletree Hotel Holland has an experienced and dedicated event planning team available to make your job easy with:* Over 9,700 square feet of flexible meeting space* State-of-the-art Audio/Visual Equipment* A full service Business Center* Creative catering and spectacular menu options* eEvents BookingIf you are visiting nearby friends or businesses, the Doubletree Hotel Holland is neighbors to:* Johnson Controls* Tiara Yachts* Haworth* Herman Miller* Boar's Head Provisions* Graham PackagingThe Doubletree Hotel Holland is the premier upscale hotel on Michigan's West Coast close to Tulip City, several golf courses, the Holland State Park and other beaches, fishing charters, and the dunes of Lake Michigan. Whether your next visit to Holland, Michigan is for business, family vacation, or weekend getaway, our friendly and professional hotel staff looks forward to welcoming you with our signature, warm Doubletree chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 670 reviews
from Hale, MI
Submitted on 16-05-2016
Stayed at Doubletree for our Tulip Festival Event. We were with friends and enjoyed the pool and jacuzzi . Upon arrival we were greeted with warm chocolate chip cookies very delicious. Our morning breakfast buffet was very good with a great assortment.
from
Submitted on 18-05-2016
Went for business trip - the hotel was nice, no issues there, LARGE conference area, kind of a lame bar, breakfast & restaurant were nice, so was breakfast. Room was off pool with small balcony but heat/humidity from pool room was SOOOO HOT, could not open door or sit out, cranked A/C. Room was small - staff was very nice. I would go back, just request different room
from Indianapolis, Indiana
Submitted on 19-05-2016
My sisters and I stayed at this property the last weekend of Tulip Festival. We were traveling without kids and enjoying the time away. Our trip started out great. We arrived early and appreciated the accommodation of the front desk to keep our bags behind the desk and give us suggestions for the events. We loved our room, secluded at the end of the hall. We really enjoyed the pool and hot tub. The beds were comfortable, the water was hot in the shower. Everything was great until morning. At 9... Read more
from Chester, Virginia
Submitted on 21-05-2016
Our four night stay was uneventful. That is the way I want it. Everything was as it should be and better. Beds were comfy and all was immaculately clean. Enjoyed our warm cookies on arrival. Desk person helped with getting our things to room.
from ohio
Submitted on 22-05-2016
The property was clean and updated. The room was also clean, appliances (microwave, fridge, safe) were all in working order. The bed and pillows were super comfortable. Housekeeping came daily and refreshed toiletries and towels as needed. Though we were near the ice machine and beverage machines, our room was very quiet. Ate 2 times in the bar and the food was delicious and nicely presented. Servers were very attentive. We had the daily breakfast buffet and the selection was ample. Comm... Read more
from central Illinois
Submitted on 29-05-2016
Stayed here at the last minute and got lucky to get a good stay. Hotel is older so rooms and bathrooms are smaller. Service was excellent. breakfast was usually Continental plus but good. The hotel has an atrium pool with some rooms having a balcony overlooking the pool. We were on the fourth floor so the noise from the pool was OK. However, if we were lower it may have been an issue so don't opt for a balcony if the sound of kids playing will bother you. Beds were on the softer side but comfort... Read more
from Germantown, Maryland
Submitted on 29-05-2016
Great hotel, nice room and very friendly and accommodating staff. The bar is great and the bartenders are friendly and helpful. We were there for almost a week enjoyed every minute of our stay. Will definitely book this hotel when we return to Holland, MI.
from Holland, Michigan
Submitted on 01-06-2016
We got a night and breakfast for two included, and were treated to the swanky place. Cool pool area, beautiful lobby. Laid-back restaurant within the lounge was serenaded by the music of the wedding party in the banquet hall.
from Clare, Michigan
Submitted on 06-06-2016
I stayed here while working in Holland. Some of the reviews of this hotel that I read on TripAdvisor were negative, citing facts such as this hotel being old, etc. I found the hotel very clean, the room immaculate, with a comfortable bed and nice shower, though with a small bathroom. I ordered room service when I stayed here and the nachos were delicious. The breakfast buffet was also very good. The front desk staff was very friendly and helpful. I would definitely stay here again were I t... Read more
from
Submitted on 12-06-2016
We've stayed at this hotel twice. We appreciate that it is a large parking lot, versus other hotels we've stayed at in Holland. The rooms are fine. There was a refrigerator in the room, but it didn't have a freezer. We had a king bed room, which had a couch with a coffee table, plus a desk. There was a safe in the closet too. The pillows weren't as nice as at The Hampton Inn. The bed was comfortable though. It isn't near downtown or the beach, but is near shopping, and right off of the highway.
from Owosso, United States
Submitted on 13-06-2016
Staff great - room great - food great. Getting a home made chocolate chip cookie when you walk in was great. A cookie that reminded you of when you were little and went to grandma's house. Plus, you could have as many as you wanted to!
from Wayne, Michigan
Submitted on 14-06-2016
Swimming pool was very clean Rooms were clean Staff was very friendly We would stay here again I would recommend having breakfast for guest. Construction by the mall was a very unconvinced. Overall service was excellent
from Trenton, Michigan
Submitted on 15-06-2016
Great place for a meeting and event - My group and i were extremely happy with personnel and the location - We had a meeting and a banquet and both were exceptional -I would love to come back to this location for pleasure next time
from Sault Ste. Marie, United States
Submitted on 21-06-2016
We arrived after midnight in the midst of a terrible storm. The staff was welcoming. They offered us cookies and got us off to our room quickly. The room was very comfortable. An added plus was the convenient locale. We had to catch an early train to Chicago. The hotel was very conveniently near the train station, and we only had to make one turn on the route.
from Troy, United States
Submitted on 27-06-2016
I have stayed at this Hotel 3 times since February and I have tried to give it a chance each time but still leave unrested and disappointed. I travel for business ever couple of weeks and this will be the last time I stay at this outdated, hotel with poorly kept rooms. In this case my room had a water leak from the AC unit. The carpet was soaked in a 2-3' diameter even up the wall to where the wallpaper was bubbling. I made the front desk aware of the situation and they offer to put me in the ro... Read more
from Woodland Park, Colorado
Submitted on 27-06-2016
We had come to Holland, MI for a fishing trip. Everyone we met in the community was kind, helpful and generous and the staff at the hotel was not exception. Whether checking in, making a room request or enjoying the restaurant on location all were very accommodating.
from Milford, Ohio
Submitted on 30-06-2016
We stayed here for our baseball tournament. Very accomodating. Nice areas for adults to gather. Kids loved the pool, hot tub and especially the ping pong table!! Hotel was very close to our field and not far from the beach. Breakfast staff were very friendly and the food selection was abundant!!
from
Submitted on 03-07-2016
I can't say thank you enough to to the staff at the double tree! We had our wedding there on the 25th of June! The hotel was sold out and super busy but every detail was taken care of. It was a prefect wedding weekend. Staff was beyond accommodating! The rooms were amazing if I needed anything I just called down and it was immediately taken care of. Super Job for having two weddings and a baseball tournament in the hotel. If your looking to book a wedding venue this is the place! Danielle is ama... Read more
from
Submitted on 06-07-2016
This Hotel is big and very nice. Good swimming pool area and very nice rooms. Very nice staff. Located near to Holland,MI downtown. Good staff. I would recommend to stay there if you are looking something with quality .
from
Submitted on 08-07-2016
Stayed at the Doubletree for a business trip a couple weeks ago. Staff was welcoming. Room was very clean. Bed was comfortable - good sheets and pillows. Fridge and microwave in room. Breakfast buffet was excellent. Exercise room was well appointed but on the smaller side. Pool area was spacious and I would consider bringing my family some time.
from Weidman, Michigan
Submitted on 10-07-2016
Very nice. Clean. Comfy beds. Friendly staff. Had a pool room. The pool was awesome. Saltwater so no chlorine smell or eye burn. A bit pricey for the average person though. The warm cookies were a nice touch though our daughter couldn't eat them bease of nut allergies.
from Ballwin, MO
Submitted on 10-07-2016
It was a busy weekend so prices in area were sky high so we didn't experience the value of what we paid (were paying 5 star prices for 2 Star quality) . That was understood. Room was clean, but with small with too much furniture packed into it. Service was okay. We were on 1st floor & there's no ice machine on 1 so I went to 2. Ice machine there was empty so went to 3. Ice machine there was Out-of-order so went to 4 to get ice. Wouldn't have been so bad, but elevator was at opposite end o... Read more
from Michigan
Submitted on 10-07-2016
The first room I was given was facing 24th street. Since falling asleep to traffic noise is not ideal for me I called the front desk and without any trouble he switched my room to the opposite side of the property which was SO much better. Quiet, comfortable, close to stairs, housekeeping refreshed my room early- it was a nice stay. If being close to downtown is where you want to be this is not the place for you. Holland itself was a bit confusing to figure out and their travel guide book di... Read more
from Venice, United States
Submitted on 10-07-2016
This staff is the best staff I've ever seen in a hotel. They checked in our group quickly. They responded to every request before we could finish our sentences. I have never witnessed a group this on top of their game
from Wheaton, Illinois
Submitted on 13-07-2016
Accommodations for a deluxe room were very small. Bathroom was very outdated. Only 1 person could be in the bathroom at once. Price for this room at $250 per night was very high. Requested to be grouped with others prior to check in and was told that this could be accommodated for, but at 3 pm check in we didn't even get a room on the same floor. Very disappointed overall.
from
Submitted on 14-07-2016
This is a nice hotel. Only 8 minutes from Holland Hospital. The rooms were clean and spacious. They have nice flat screen tv's and refrigerator and microwave in room. The bathrooms are clean and modern. There's very nice pool and hot tub. Also decent size fitness room. And they have a ping pong table too. There's a nice lounge for drinks and food that has a pool table and flat screen tv's. There's also a seating area with nice water feature. And rooms in the 100's and 200's have balconys that ov... Read more
from
Submitted on 15-07-2016
I stayed for personal/family time. The lobby was nice, the grounds were too. Wifi was lackluster. Cable channels were fuzzy. Hot water ran out in the shower. My daughter loved the pool, I enjoyed the hot tub. Nice location to reach downtown or Lake Michigan.
from Southgate, Michigan
Submitted on 17-07-2016
Great hotel for our large group. Pool side room was a great choice. Staff were excellent, patient, and helpful. Breakfast was ok, waitstaff were very helpful. Laundry room only had one washer and dryer for the whole facility but we made due.
from Detroit, Michigan
Submitted on 17-07-2016
The lobby is nice. Other areas of the hotel could use a little attention. The hallways and elevator could have used a vacuum our entire stay. The room was fine although the grout in the shower was discolored. The hotel description said "just minutes from Lake Michigan" is a stretch.
from Holland, United States
Submitted on 19-07-2016
Really enjoyed the facility. The walk out/patio rooms to the pool were great and the pool/spa area very massive for socializing and having fun. Great place to take the family for a "family reunion" and close to the water in Holland. I would definitely come back and bring the family, the kids would love it.
from Rochester, Illinois
Submitted on 21-07-2016
We stayed at the Holland Doubletree as a stop over on our way up to our cabin in Ludington. The hotel was outwardly a nice place, but we paid $214 + taxes, etc for a Friday night stay. What you get for the money was not what I expected.The bathroom is tiny (the shower curtain touches you when you're using the toilet). The rooms are small and could use updating. I like having white noise while I'm sleeping so I tried to turn on the fan on the AC unit & it didn't work. The blackout curtains wouldn... Read more
from Dayton, Ohio
Submitted on 25-07-2016
Spent 4th of July weekend here. Clean rooms, friendly staff, good location. Nice indoor pool. Some rooms open to pool area or have a balcony overlooking it. Close to restaurants. It is about 15 minutes from beach.
from Macomb, Michigan
Submitted on 26-07-2016
Hotel was clean, quiet and staff was friendly. Beds are comfy and rooms have refrigerator and microwave. The pool area was clean and also had ping pong table for fun. About a 10 minute drive from the downtown Holland strip.
from Palos Heights, Illinois
Submitted on 26-07-2016
Clean, nice hotel. Good location for day trips to the beach and shopping. Staff was helpful and friendly. Plenty of free parking and restaurant on site. Bar with TVs also is a plus. Free coffee and water.
from Lisle, United States
Submitted on 26-07-2016
good hotel with any amenities that you need, room service was fast and good. the snack shop was just what we needed and close to saugatuck and holland. easy to move thru the area. easy access to the express way.
from Windsor, Canada
Submitted on 27-07-2016
We stayed here 1 night after spending the day at the beach nearby. The place was clean, staff friendly and all met our expectations. We had dinner and drinks in their lounge and it was great. It was pricey but all of Holland lodging is.
from Holland, United States
Submitted on 28-07-2016
I thought the staff were exceptionally friendly and the hotel was clean. We arrived a bit early after a long drive and they made it possible to check-in early. It was our first time visiting the area and thought it was fun.
from Shawnee, KS, United States
Submitted on 29-07-2016
Great breakfast. Nice fitness center. Nice rooms. Extremely helpful/friendly staff. Location was perfect for access to LeanLogistics. I'll stay here for all my future travels to Holland, MI. Thank you!
from Silverdale, Washington
Submitted on 03-08-2016
I had an extended stay here for business. The rooms are average but the staff is top notch. They are very helpful and considerate of the challenges a long term visitor has to deal with. I moved to a suite and the extra room was well worth the price. They have a special floor for the Hilton Honors members and treat you very well. The restaurant and room service have good food with a reasonable selection. The location is excellent and the breakfast is top notch.
from
Submitted on 03-08-2016
My room had a small balcony and a nice view of the indoor pool. Bathroom was a little cramped but other than that it was a clean room. Mini fridge and safe in room. Hotel is right off of US 31 and close to Meijer grocery store. Staff was friendly and helpful.
from Indianapolis, Indiana
Submitted on 07-08-2016
We decided to do a last minute beach weekend and stayed at this hotel for two nights. We used Priceline and it was $200/night. All of the hotels are pricey in this area during the summer. The hotel was about 15 minutes from the beaches and downtown Holland area. The service was exceptional. Everyone was friendly and helpful. Our room had a fridge and microwave. The bathroom was small and the door opened outward hitting the door to the room and closet doors. A sliding door on the bathroom would m... Read more
from Palatine, Illinois
Submitted on 08-08-2016
We stayed here last weekend. I looked at other comments and reviews, and agree that some of the common areas are a bit dated, but overall, I found the hotel to be in good condition, and very clean. All of the staff members I encountered were very friendly and helpful. At the same time, the "double queen" (the beds were smaller than queen size) room was one of the smallest hotel rooms we have ever stayed in - so small that we had trouble bringing our stuff into the room until my wife sat on th... Read more
from Canton, Michigan
Submitted on 10-08-2016
Great service, all staff so very helpful, great buffet breakfast and a good price too. Very accommodating. Rooms very clean and lots of room. Easy access to get into town, and get to from the expressway.
from Chicago, IL
Submitted on 10-08-2016
Everyone at this hotel was helpful, from the time we checked in until the time we checked out. The hotel is very close to downtown and the staff told us the best beaches to go to. Our room was awesome with a great balcony overlooking the pool. We loved the pool and hot tub. We had drinks in the bar and the bartender was wonderful. They even have a pool table in there. The bed was super comfortable. I will definitely be back at this hotel. Thanks Chaz, Jessica and Steven, you gave us a memorabl... Read more
from
Submitted on 13-08-2016
We were very pleased with our stay at the Double Tree. The pool is fantastic, nice hot tub. Everything was the way you would want it, clean and functional. Staff was very friendly and helpful. Would recommend to anyone staying in Holland.
from
Submitted on 13-08-2016
The hotel is not cheap, although we got a good rate TA. We liked that it had ample parking and was a good base for exploring the area. An easy 10 minute drive to reach the main downtown strip or a 15 minute drive to reach Saugatuck Dunes State Park. If you don't feel like dealing with downtown crowds, there are plenty of options close by - restaurants, movie theaters, and supermarkets. We had an accessible room with a king size bed, mini-fridge, microwave and small coffee maker. Plenty of s... Read more
from Geneva, United States
Submitted on 15-08-2016
Have stayed here several times over the past year. Always clean and reliable. The staff is friendly, and the rooms clean. Restaurant is passable, but the breakfast is not on par with other Doubletrees. Good stay., but feels like an old Holidome that needs a little more work to come up to Doubletrees standards.
from Vineland, New Jersey
Submitted on 17-08-2016
Steve at the front desk was one of the best we have ever encountered. I had reserved a balcony room ahead of our arrival online, but Steve informed us that the balconies were over the pool and may be noisy and there may be chlorine in the air. At his suggestion we took another room on the outside of the building , which turned out to be perfect for our 5 night stay. Steve, and the daytime staff, were excellent throughout. On our last night, Steve put our freezer cold packs in the employees' ... Read more
from Cebu City, Philippines
Submitted on 05-09-2016
a conference type of a hotel in Holland, MI with ample parking all around the hotel, indoor cold water pool with a hot tub. No free breakfast. Clean rooms with microwave and refrigerator which is good to use for cold drinks and to heat up restaurant leftovers which we happen to have but expensive one night stay of $160. Other than that, nothing out of the ordinary.
from Battle Creek, Michigan
Submitted on 05-09-2016
The service and staff treated us with high respect. From check in to check out. The salt water pool at this hotel was great. We purchased the breakfast with our room and glad we did. It was more than expected, enough choices for everyone.
from
Submitted on 06-09-2016
We ended up here because we couldn't find anything else for Venetian Night weekend. Wouldn't stay here again unless we had to. It's a large hotel and we ended up in a dingy basement room next to a girls softball team that screamed, ran around and slammed doors all night. And then they screwed up our bill and didn't get it right until we called 4 times. On top of everything it was expensive and out-of-the-way.
from New Albany, Ohio
Submitted on 07-09-2016
We chose this hotel for our out of town guests for an anniversary weekend celebration. Most of our events were off site but our time at the hotel was great. The hotel staff was very helpful and friendly. We had welcome baskets for our group and the staff delivered them prior to our guests arrival. There is lots of gathering space in the lower and upper lobby which was ideal for our group. We We would definitely stay again and recommend this hotel.
from
Submitted on 07-09-2016
The hotel staff were very nice, and our breakfast was excellent with fresh Michigan blueberries and blackberries, cantaloupe and pineapple that were not treated with any freshness preserver. The room was comfortable and quiet.
from Brownsburg, United States
Submitted on 08-09-2016
Our family arrived after a lengthy car trip and were greeted and welcomed. Staff was very accommodating and assisted in adding an additional room to our visit. Basic hotel rooms but clean, quiet and comfortable. Enjoyed carry out dinner from the bar area. Felt very safe in the area and had easy access from the highway. Area demands a rather high price for comparable rooms in other locations.
from
Submitted on 09-09-2016
With phone alarms telling us to take cover, we pulled in to Doubletree where others were doing the same. The staff was very helpful in handling everyone quickly. After about 45 minutes the sun came out and we were able to tour the town of Holland.
from Belleville, Michigan
Submitted on 11-09-2016
I loved everything about this hotel! It will be my go to place everytime I travel to this city! I could have not been more satisfied! From the room to the service to the view it was all great! I will be back soon
from Wisconsin
Submitted on 13-09-2016
Our experience at the Doubletree is what we expect from Hilton. Our room was well, roomy. It was clean, well lit and big enough for our family. The pool was wonderful and so was the hot tub. In the odd category: as we floated around the pool a wedding unfolded just outside the pool glass wall. The whole wedding took place while a bunch of us strangers bobbed around in the water behind the guests. Overall, not a bad way to enjoy a wedding but certainly unusual. The desk staff was great ... Read more
from
Submitted on 14-09-2016
Excellent place to stay primarily due to staff. The staff was excellent from check in to check out. I was especially happy with service overnight from front desk (Gretchen) and from housekeeping Rooms were good though bathrooms a little small. Food was very good and reasonable. I will definitely stay there next time in Holland.
from Bay City, Michigan
Submitted on 17-09-2016
Room was infested with ants. Staff had to come and spray all around room for ants. No other rooms available. Could not sleep. Hotel did not charge for room. It took hotel staff over 30 minutes to get to room to spray door the ants.
from Schaumburg, United States
Submitted on 22-09-2016
I've stayed here twice, once pre-wedding planning & another time the day before my wedding. Both times I enjoyed my stay, service & check-in cookies. Comfy beds, clean rooms & staff that goes above & beyond. If you are looking to stay in "downtown" Holland, this is not the place, but if you're okay with a short-drive away the value is incredible. Would definitely stay here again anytime I'm visiting Holland/Douglas/Saugatuck.
from West Michigan
Submitted on 26-09-2016
I stayed here for a wedding reception and it was very nice. The rooms are clean, but quite small. The hotel did a really great job with the wedding reception. The food was delicious and large portions. The children's meals were very good also. A little too much for kids, but very good.
from
Submitted on 30-09-2016
On the up side check in very good( cookies very good). Room was comfortable and clean housekeeper very helpful and pleasant. On down side wifi was spotty or non existent and I would not recommend a pool view room very noisy. After midnight.
from Northville, United States
Submitted on 05-10-2016
The front desk associates were helpful in making the reservation, welcoming me and checking me in as well as checking me out - in a very personal and friendly way... moreso than most places these days. Nice gym (only 1 elliptical and I did have to wait for it) but fresh water in the gym as well as different exercise machines. I'd return to this facility if I return to this area again.
from Hudson, Wisconsin
Submitted on 07-10-2016
This hotel offers convention services, so be aware that, depending on where you park, you may need to walk through the convention hall area. It can be quite busy but there is always a warm chocolate chip cookie waiting upon arrival -- a definite plus
from Chicago Southland, Illinois
Submitted on 08-10-2016
My significant other and I needed a place to stay the night as a stop on the way up to Northern Michigan. When we arrived, I learned that breakfast was not included in the fee, which was a bummer. They offered walnut chocolate chip cookies with check in, but my significant other is allergic to walnuts, so they offered a snack out of the gift shop. There was some kind of Hockey Convention going on which was a little noisy. I called to see if we could get a room that wasn't so close to all of ... Read more
from Cortez, Colorado
Submitted on 13-10-2016
My group arrived quite late after plane delays, but even at a late hour, we were greeted with quick check-in for our three rooms and warm cookies. I think they could tell we were tired, so they simply made sure we were aware of where breakfast and COFFEE were for the morning and directed us to our rooms. Extremely comfy beds with no room issues other than the slight smell of the pool.
from Frankenmuth, Michigan
Submitted on 14-10-2016
I stayed here a few years ago for a wedding and had absolutely no issues so when we had a professional conference here I didn't even flinch when I booked my room. I went to check in the day of the conference around 11:30 am and was told that my room was not ready which I understood since check is was at 4pm. The woman behind the counter said that I could leave my luggage and check back around 1pm. So I carried all my non-luggage items to the conference and when 1pm came around I went back to th... Read more
from Holland, United States
Submitted on 15-10-2016
The Hotel was clean and staff was very kind. The pool had way too much chlorine like they hadn't cleaned it in a while and just keep adding more chlorine in it. The fitness room was too small. I expected it to be a little bigger according to the pictures. We stayed pool side and didn't realize it would be so loud with all the kids and families that were out hanging out by the pool. So if you want a quiet night I don't recommend a pool side room. The room itself was very clean. The bathrooms also... Read more
from
Submitted on 16-10-2016
The breakfast was fantastic and made the experience. The stay did not start off very well. I was here with a volleyball team and we all arrived at 3:30. They told us check in was at 4 so we all had to wait around in the lobby. 4 o'clock hit and then the front desk informed us that only 2 rooms out of 6 were ready. We were on our way to a game so if the front desk knew our rooms weren't ready, why didn't they just tell us that when we arrived? If a large group of people were waiting around in fro... Read more
from Lopez, Pennsylvania
Submitted on 17-10-2016
We were at Doubletree for our Grandson's wedding. While there, my husband suffered a TIA. The staff did everything they could to get him in an ambulance as soon as possible. The clerk on duty even gave us her home phone # in case we needed a ride back to the hotel. Fortunately, the Lord allowed us to attend the wedding. The rest of the weekend was fine. We found the facilities to be clean and the staff extremely welcoming and accommodating - even to the point of allowing the bride and her ... Read more
from Eagle River Alaska
Submitted on 18-10-2016
We loved the bed. The room was very comfy. Cookies were a nice treat. Coffee maker was cool. Did not know we should have contacted them director the freebies and rate better than trip advisor's :-( The grille was ok. The mold kept us out of the shower, though..... Yuck
from Green Bay, United States
Submitted on 28-10-2016
The staff was friendly and outgoing, going above and beyond to make sure that all aspects of my stay were to my satisfaction. The front desk staff even brought new room keys to me when I asked to switch rooms.
from Cairo, United States
Submitted on 04-11-2016
Hotel is a bit older but in very good condition. The staff is friendly. The breakfast selection is very good. Rooms are comfortable. I have nothing negative to speak of. I did not try the in house dining or room service so I can't comment on those aspects.
from Saint Louis, Missouri
Submitted on 16-11-2016
My teenage son's hockey team traveled to Holland for a tournament. We booked the rooms over a month in advance and I got confirmation of a Double Queen room. I called to confirm and advise that we'd be checking in late after our game. When we arrived, we checked in and went to the room. When we walked in the room was a single handicapped room with a full size bed. Obviously there was a mistake, so we went back down to the front desk. The gent at the desk verified that we were supposed to have ... Read more
from Marion, Indiana
Submitted on 28-11-2016
Always stay here have never had any problems love this place. The staff has always been great and it's not far for downtown Holland and the windmill island or the tulip farm.The warm cookies are great when you first check in.
from Waukegan, Illinois
Submitted on 28-11-2016
I would stay again. Location is okay. Breakfast was great and staff was extremely friendly. We used the pool and exercise room and we were very comfortable. We did not get a chance to dine in the restaurant. Cookies were great!
from Delran, New Jersey
Submitted on 05-12-2016
Stayed Nov 30-Dec 2. Had a room that faced the indoor pool, not actually an outside facing window. The room smelled like chlorine and was very warm, likely due to the pool area's temperature. I turned on the air conditioner (end of November in Michigan!) and it banged as if someone was trying to get out of it. Breakfast was good. If staying at this property, I would advise getting a room that does not face the pool unless you like to be very warm.
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