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Hampton Inn and Suites Ann Arbor West

Detroit, MI, US (DTW)

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Based on 69 reviews
Ann Arbor hotel with free breakfast and indoor pool.
Room & Rates
1 King Studio w/Microwave/Fridge/Wet Bar - Hampton Inn and Suites Ann Arbor West - 1

1 King Studio w/Microwave/Fridge/Wet Bar

  • one king bed
  • sitting area w/sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King Mobility/Hearing Accessible Tub Studio  - Hampton Inn and Suites Ann Arbor West - 2

1 King Mobility/Hearing Accessible Tub Studio

  • one king bed
  • sitting area w/sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King Hearing Accessible Studio w/Sofa Bed - Hampton Inn and Suites Ann Arbor West - 3

1 King Hearing Accessible Studio w/Sofa Bed

  • one king bed
  • sitting area w/sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King w/Microwave/Fridge - Hampton Inn and Suites Ann Arbor West - 4

1 King w/Microwave/Fridge

  • one king bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King Accessible Tub - Hampton Inn and Suites Ann Arbor West - 5

1 King Accessible Tub

  • one king bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King Accessible Roll-In Shower - Hampton Inn and Suites Ann Arbor West - 6

1 King Accessible Roll-In Shower

  • one king bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King Mobility/Hearing Accessible w/Tub - Hampton Inn and Suites Ann Arbor West - 7

1 King Mobility/Hearing Accessible w/Tub

  • one king bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King Hearing Accessible - Hampton Inn and Suites Ann Arbor West - 8

1 King Hearing Accessible

  • one king bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King w/Sofa Bed/Microwave/Fridge - Hampton Inn and Suites Ann Arbor West - 9

1 King w/Sofa Bed/Microwave/Fridge

  • one king bed
  • sitting area w/sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
1 King Hearing Accessible w/Sofa Bed - Hampton Inn and Suites Ann Arbor West - 10

1 King Hearing Accessible w/Sofa Bed

  • one king bed
  • sitting area w/sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
2 Queens Studio w/Microwave/Fridge/Wet Bar - Hampton Inn and Suites Ann Arbor West - 11

2 Queens Studio w/Microwave/Fridge/Wet Bar

  • two queen beds
  • sitting area w/sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
2 Queens Hearing Accessible Studio - Hampton Inn and Suites Ann Arbor West - 12

2 Queens Hearing Accessible Studio

  • two queen beds
  • sitting area w/sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
2 Queens w/Microwave/Fridge - Hampton Inn and Suites Ann Arbor West - 13

2 Queens w/Microwave/Fridge

  • two queen beds
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
2 Queens Accessible w/Tub - Hampton Inn and Suites Ann Arbor West - 14

2 Queens Accessible w/Tub

  • two queen beds
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
2 Queens Mobility/Hearing Accessible Tub - Hampton Inn and Suites Ann Arbor West - 15

2 Queens Mobility/Hearing Accessible Tub

  • two queen beds
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
2 Queens Hearing Accessible - Hampton Inn and Suites Ann Arbor West - 16

2 Queens Hearing Accessible

  • two queen beds
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV w/pay per view movies
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • bath products, iron/ironing board and hair dryer
  • non-smoking
Hide room details
Hampton Inn and Suites Ann Arbor West
2910 Jackson Avenue, Ann Arbor, MI US 48103

Our Michigan hotel offers standard rooms and suites or upgrade to the king whirlpool studio suite. Make yourself at home in your room with a microwave, mini-refrigerator, large work station and 32-inch HDTV. Unwind on the clean and fresh Hampton bed. Get in a quick workout in the extra-large fitness center and refuel with our free hot breakfast. Relax at the heated indoor pool. Plan your Ann Arbor adventures with free WiFi in your room and throughout the hotel. Ask our friendly team for dining, shopping and attractions advice.

Take advantage of all the amenities offered to make your stay easy. Use the free WiFi to catch up on work and stay connected to family and friends while you travel. Start your day with free hot breakfast and get a boost of energy with free coffee and tea offered 24-hours in the lobby. Swim some laps in the heated indoor pool or work out in the large fitness center. We even have guest laundry facilities. Stop by the 24-hour Suite Shop for a midnight snack or forgotten travel essential.

Events are easy in our flexible space, perfect for small- to medium-sized meetings, training seminars and social gatherings.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Business Services
  • Coffee/Tea
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Meeting rooms
  • On-Site Convenience Store
  • Safe Deposit at Front Desk
  • Smoke-free property
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 69 reviews
from Murfreesboro, Tennessee
Submitted on 17-07-2016
Great Hotel! Brand new open only a week! Great location! The clerk, named Q, was very friendly and helpful! This will be our hotel of choice when we visit Ann Arbor! Breakfast area was very well taken care of our first 2 days there, last day - not so much. High tech - have to place key in a slot to keep air conditioner running. But beautiful room!
from Queens, New York
Submitted on 17-07-2016
This just-opened hotel is a great place to stay given the price. The rooms are nicely and tastefully done, and both the finishes and amenities (carpet, TV, linens, bath products, etc.) are higher-end than you'd expect for a hotel at this price. The staff is super-enthusiastic and super-friendly and go out of their way to make you feel welcome. Checking in takes literally 30 seconds, so you're off to your room almost immediately after walking in the door. The only downsides I can see are that the... Read more
from Bowling Green, Kentucky
Submitted on 20-07-2016
Great new hotel but still got a few kinks to work out. Get up early and start your shower. Takes about 15 minutes to get warm water on the second floor. It's asking for 200 characters so ccccccvvc cccc
from wisconsin
Submitted on 22-07-2016
shiny & new, staff early in the learning curve (July 2016). With a young sports team above, expressway outside and overlooking the pool roof & fan, the only objectionable overnight sound was the pool HVAC equipment rattle, so I expect most rooms are well sound-proofed. The rooms & lobby are the current Hampton corporate design which means not enough breakfast seating as most don't wish to sit on the low upholstered benches or elbow to elbow at the high-top. DirectTV service.
from Easley, South Carolina
Submitted on 23-07-2016
The room was very comfortable and spacious. We were able to have our granddaughter, who is quite I'll stay with us part of the time. The hotel staff were so very kind to her and made an extra effort for her. Will definitely be staying at this hotel when in Ann Arbor.
from Las Vegas, NV
Submitted on 26-07-2016
We stayed here just after the opening and perhaps management will work things out. We are Hilton Diamond members, which means we stay in over 30 Hilton properties per year, most of them Hampton Inns. Someone really dropped the ball with the "black-out" drapes. Each window was glowing with the outside daylight (we went to bed at 9:00 PM) and then later with the outside lights. The hotel was squeaky clean, staff very pleasant, and I am sure things will be worked out. This new construction had... Read more
from Chicago, Illinois
Submitted on 27-07-2016
I highly recommend this hotel. It is a new hotel and is beautiful inside and out. The suite we stayed in was a 2 double bed with a sofa bed. The sofa bed couch was a sectional with a chaise. The room was huge and very stylish! It was very clean and the beds were comfortable.
from Detroit, Michigan, United States
Submitted on 27-07-2016
This hotel provided everything we needed for a short stay in Ann Arbor. Enjoyed the location and ease of getting around. My family was happy to receive the complimentary wifi. The staff was pleasant and seemed happy to help and be at work.
from
Submitted on 27-07-2016
Just spent four nights at this property. It has only been open for two weeks. It's beautiful and the staff was happy and eager to help. Only a mile or so from Downtown Ann Arbor. If you are in the area this is a great choice!
from Indiana
Submitted on 01-08-2016
Staff were very professional and engaging! They attended to my needs and were very attentive. Very clean room. Good restaurant right next door. When I'm in that area I will definitely come there. Very pleased!
from Battle Ground, Washington
Submitted on 05-08-2016
We were in Ann Arbor for wife's surgery at Unuversity of Michigan Medical Center. We were handled well from making the reservation until out time of checkout. Excellent, convient place to stay. Highly recommend.
from Howard City, Michigan
Submitted on 07-08-2016
The staff was great! The hotel is fresh and new! The location is easy on/off 94! There are many spots in the room to charge items. The bed was crazy comfortable. I loved the modern feel of the entire hotel.
from Boston, Massachusetts
Submitted on 08-08-2016
We were traveling from western Michigan and had to catch an early flight out of Detroit. We booked in Ann Arbor to be close to the airport and it was perfect. Brand new, beautiful facility with a very nice restaurant (Weber's) located across the street. Great indoor pool area with a nice little outdoor patio to get some sun. I would highly recommend the Hampton Inn West.
from
Submitted on 09-08-2016
From the online check-in to the warm greeting at the front desk, Hampton made it easy and hassle-free to get right to our room. This brand-new property has some upgrades I haven't seen at other Hamptons. Very nice touches.
from
Submitted on 10-08-2016
New Hotel on the west side. Very convenient. Great clean rooms. Staff was very friendly. Morning breakfast was perfect. Housekeeping was efficient and friendly. Free Wifi is always a plus. Would definitely be back.
from Ann Arbor, United States
Submitted on 12-08-2016
Very nice hotel. The king business suite was perfect for my needs. It contained a very nice sized desk to work at and a separate sitting area. The room had a mini fridge and microwave in a separate area which was convenient. The complimentary breakfast was adequate and did offer protein choices. The Staff was very professional and friendly. It is located right off the 94 expressway.
from Ridgewood, NJ
Submitted on 16-08-2016
If you are staying in Ann Arbor, stay at the Hampton Inn, Ann Arbor Westl. You won't be dissapointed. The rooms were spacious and clean. The staff was friendly and helpful. Simply put, this hotel is a 10 out of 10. And it was a good value as well.
from Belleville, Illinois
Submitted on 16-08-2016
New hotel, opened in June 2016 Very clean and spacious rooms. Friendly, professional and helpful staff. Breakfast was standard Hampton Inn with revolving items. Clean service area, well staffed, hot and replenished quickly as needed. Management was available and open to guests with greetings each day. Rooms were serviced efficiently and completely.
from Buffalo, New York
Submitted on 23-08-2016
The choice of furniture in this hotel was awful. Our suite had no dresser drawers, only small cages on wheels; no storage space in bedside stands. Useless table. Shower pressure was barely a trickle. I go out of my way to find and stay at Hampton Inns, but if this was my first, I'd probably never stay at one again. This is not a reflection on the staff, who were very friendly and helpful.
from Brownstown, United States
Submitted on 26-08-2016
I found this newly constructed hotel to be beautiful in design and very comfortable. The staff and management were kind and helpful. I would have liked a higher quality in-room coffee service but otherwise it was a very pleasant stay.
from LA
Submitted on 31-08-2016
This Hampton Inn is pretty new. The room was very modern and nicer than some of the Hiltons I've stayed at. The staff was friendly and the hotel was pretty quiet, despite being off of a main road. There's not a lot within walking distance, but otherwise a great experience for a weekend work trip.
from Centennial
Submitted on 31-08-2016
Hampton Inn is, obviously, not a 5 star hotel. But for what they do, they are a consistent product and the staff at the Ann Arbor West property are truly excellent. It's a new hotel so everything is clean and well thought out. Breakfast is good; rooms are comfortable; bed was excellent. All in all a quality property for the money.
from ann arbor, United States
Submitted on 06-09-2016
HI missed the mark on this stay. Rates were over priced, the check in process was lengthly (over 45 min at 11pm), coffee went absent at times, and the oatmeal was mushy and cold. Walls were paper thin heard every step above us in the hotel.
from Lancaster, New York
Submitted on 13-09-2016
Tony at the front desk(not sure of specific position) was amazing!!! He went above and beyond and made our family feel welcomed. Our family vacation felt like home because of him. His customer service and sincerity made our vacation truly a wonderful experience. Please express our sincerest thank you to him for making our vacation special! Breakfast was great, the hotel is beautiful and in a great location. We will most definetly be visiting again!
from North Chicago, Illinois
Submitted on 17-09-2016
This hotel was 100 ft from the interstate and very noisy. Breakfast was all prepared and processed foods. Very unappealing. They have a 200 character minimum for this field which is ridiculous.xccccccc
from Madsion wi
Submitted on 18-09-2016
Best hotel I have stayed in - clean, friendly and reasonable rates the staff went out of the way to provide excellent customer service. Staff member - Tony the Tiger had great cookies every night. Great location- close to everything
from Flowery Branch, Georgia
Submitted on 26-09-2016
Probably one of the nicest Hamptons I have stayed in. Rooms were nice and Eco friendly. Staff was extremely helpful and very courteous. Having a nice conversation goes a long way. Shuttle ride to stadium was a plus and extremely reasonable in price. Breakfast had options. I would definitely stay again if in the area.
from
Submitted on 28-09-2016
Have no complaints here. Recently updated, great fitness facilities and near where I needed to be. Front desk and breakfast staff very friendly and accommodating. Down the street from Starbucks (very important) and zingermans roadhouse.
from Kalamazoo, Michigan
Submitted on 02-10-2016
Staying in town for the Wisconsin game, so ridiculous price, but that is not the bad or the ugly. The good: very, very pleasant night desk person; good electrical by the bed for any use. The bad: when a manager knows it is a game weekend with a full house, one would expect extra helpers in the breakfast area. No orange juice, (even after requested it be refilled), a pleasant but overwhelmed young lady asked to do too much. The ugly: the room had not been cleaned well. Hopefully the bed was... Read more
from New York City, New York
Submitted on 11-10-2016
I have stayed at several Hampton Inns over the years and this one tops the list. The hotel is brand new, which probably accounts for much of its high marks. The rooms was spacious and clean with a carpet I did not cringe to walk on with bare feet (you know what I mean). The wifi worked perfectly. Towels and bedding were crisp and the AC was quiet and efficient. Breakfast was as good as you can expect for an open buffet. The staff were happy and courteous and most helpful. We were only ther... Read more
from akron, United States
Submitted on 11-10-2016
Came to Ann Arbor for gymnastics camp at u of m. Very easy to find and close to everything we needed ( gym, shopping restaurants, and the book store) we will be back in the area in March and will stay again.thank you
from Illinois
Submitted on 12-10-2016
We only stayed overnight, but enjoyed our stay in this hotel. The hotel and room looked new and was very clean. Everything seemed to be in great condition. The staff we encountered was polite and efficient. The breakfast was kept well-stocked. The breakfast room was clean, neat and organized. There were only two minor things that I now recall were less than 100% satisfactory. One, and this is nitpicky of me, the walls were thin and I could hear the guy in the other room snoring. But maybe... Read more
from Kentucky
Submitted on 13-10-2016
Only stayed here one night, very nicely equipped. Nice clean facility with friendly staff moments from downtown. Entrance to 94 on edge of adjoining property so easy entrance back to interstate. Free breakfast included, nice clean presentation.
from Ann Arbor, Michigan
Submitted on 18-10-2016
Decent hotel and Location. Clean room, great service, friendly staff. Enjoyed the modern/new feel unlike other hotels in the area. They did not invest in the best beds- sleep quality was terrible. Not good with distribution of pressure.
from Mundelein, United States
Submitted on 18-10-2016
Brand new Hampton Inn with all that you'd expect. Easy highway access. Friendly staff / clean rooms. But I did find comparable rooms for $20-30 / night cheaper. This Hampton Inn had a one-month cancellation deadline which probably will keep me from returning. (Things just happen too much in one month to be stuck with a reservation.)
from Traverse City, Michigan
Submitted on 19-10-2016
A beautiful new property with great ammenties at a very reasonable price. Excellent complimentary breakfast. Very friendly and knowledgeable staff. The room was beautifully decorated. The bathroom was well appointed with a shower that was exceptional in its size, beautiful tile and the fact that the water adjustment was on the opposite side of the shower head, thus enabling easy adjustment of hot/cold water.
from Ann Arbor, Michigan, United States
Submitted on 21-10-2016
The king-size bed was too firm. The bedside stands were modern and upscale, but lacked drawers. I missed having drawers -- not enough storage for personal items. The shower did not include a bathtub. It was only a shower. To me, this was a plus -- much easier to get into and out of. The room was clean.
from Hickory Corners, Michigan
Submitted on 24-10-2016
Homecoming weekend-2016, the place is jammed full of folks from all over. Our room was relatively quiet but for the heavy footed guy above us stomping around his room half the night. The location is near perfect, a short drive to the stadium and to main campus. Weber's restaurant is an easy walk next door. Complimentary breakfasts are better than just adequate. The shower is wonderful. But we were there to sleep, and sleep we did! The bed was incredibly comfortable, and the pillows only added... Read more
from Fenton, Michigan
Submitted on 25-10-2016
Until my dear wife and I checked out, the title of this review was going to be "Football Weekend Rip-off." Then we were asked about our experience by Briana, our outstanding front desk clerk. She was serious about getting our real reaction to our stay, even after we initially gave her a non-serious answer. Then we unloaded on her about the difference in staying in a hotel for $93/night (the advertised rate on this TripAdvisor page) and staying in the same hotel for $314/night (king) -- what ... Read more
from
Submitted on 25-10-2016
Having stayed at several Hampton Inns as a HHonors member, my stay at the new Hampton Inn in Ann Arbor was what I have come to expect at a Hampton Inn. They are always my first choice for a hotel in the area I am visiting. Staff was pleasant, rooms were good, beds are very comfortable to my taste, and the breakfast was a good start to the day. Would recommend this hotel.
from Central Illinois
Submitted on 26-10-2016
Hotel was new clean spacious! Great location for the football game. Hotel offers a shuttle for $1.50/person each way. Great value. We did not use shuttle, but parking can get pricey. Room had a barn door separating sink and closet from the room. Super cool!
from Northbrook,, United States
Submitted on 26-10-2016
Did not fix hot water problem during two day stay. Repeated requests to the front desk staff were not satisfactory. When they said the problem was fixed, it wasn't. One staff member tried to make a joke of the problem by saying "light a fire under the sink."
from
Submitted on 31-10-2016
Excellent, professional, helpful staff. Clean, modern, well maintained facilities. Overall excellent experience - highly recommend! Easy to park, check-in & travel through-out the property. Guest rooms are comfortable and inviting, the bedding was outstanding, bathroom was very clean.
from Columbia, South Carolina
Submitted on 01-11-2016
Great place conveniently located near good food and lighter traffic than other hotels in the area. Convenient to downtown and the college but not too close (if you know what I mean). Great rooms, clean, well apportioned, roomy. Nice touches like laptop desks for the sofa and multiple ottomans. Staff was great, suggesting several places to eat as well as best places to grab good coffee nearby.
from New Jersey
Submitted on 04-11-2016
What a shame. This place is beautiful on the inside. New lobby, new halls, new rooms, new bathroom. Add to this a fast internet connection; friendly staff and a wonderful breakfast. My one major problem was the noise generated by the highway. I was in room 375 so I guess this applies to all odd numbers. Starting at 5:30 in the morning all I could hear is cars (AND TRUCKS) ON THE HIGHWAY. So no sleep for me after that. I would stay here again but NEVER facing the highway.
from Myersville, United States
Submitted on 06-11-2016
Recently stayed at this Hampton Inn while in town for the Michigan vs. Maryland game. Excellent hotel with incredibly friendly front desk crew. Q and Tony made our check-in a breeze. They were both genuine and clearly went out of their way to make sure that each and every gust felt appreciated. We really enjoyed our several conversations with Q about everything from Mediterranean food to Shark Tales the movie. The hotel itself is only a few months old and so it's naturally a very comforta... Read more
from Cincinnati, Ohio
Submitted on 07-11-2016
We stayed here following a football game and we're very pleased with our stay. The location was close to downtown Ann Arbor but out of the craziness. It was easy to get to and had plenty of free parking. The staff was great, place was clean and location had new, fresh decor.
from
Submitted on 07-11-2016
Stayed here for just one night traveling through Michigan. Very friendly reception staff who recommended a few things to do and where to eat in the area. Room was very comfortable and absolutely spotless.
from Netherlands
Submitted on 08-11-2016
We stayed in this new hotel in August. The hotel is very nice and the staff is friendly and helpful. We had to switch rooms at 2am due to a problem with the A/C. That can happen with a new hotel and we were happy with the one night credit that was offered for the inconvenience. However, now 3 months later we still haven't been reimbursed and management has decided to ignore our mails asking for info on this matter. Several overseas phonecalls, mails and faxes later this small matter has turned i... Read more
from Salem, New Hampshire
Submitted on 09-11-2016
This is a nice relatively new Hampton Inn. It was very clean and in a great location. Close to highway and close to University of Michigan. We were there for Parent's weekend and it was perfect. Breakfast was the usually Hampton Inn free fare.
from Saint Louis, Missouri
Submitted on 11-11-2016
Stayed in hotel over a weekend while visiting son at Univ of Michigan. The football team was playing an away game so prices were reasonable and had a very nice stay. Hotel is clean and staff is friendly. Easy access to Interstate. We will stay there again.
from Oceanside, New York
Submitted on 11-11-2016
My daughter has been attending the University of Michigan in her 4th year now. My wife and I visit from New York as much as we can. We always stay at a Hotel on State street right off of Interstate 94 and was very pleased with our accomodations. We decided to visit for a long weekend and take in a football game. We did not realize that it was parents weekend. After finding out that our regular Hotel was full, I searched around and found this Hotel. What a pleasant SURPRISE! Service , Clean... Read more
from Chicago, IL
Submitted on 15-11-2016
We had a very enjoyable family stay at the Hampton Inn & Suites Ann Arbor West this weekend. The hotel is conveniently located to the University of Michigan (by car...not walking distance). Our room was clean and unusually spacious. The fitness center, pool, complimentary breakfast and wifi were all solid. A very good stay for the price point. Would recommend without hesitation.
from Elmhurst, Illinois
Submitted on 22-11-2016
Bathroom was dirty. Hallways were dirty. Staff needs to focus more on cleaning the hotel. We prefer to not have hairs in the shower when we arrive. Ithe us unlikely we would stay here again unless management addressed this issue.
from Charleston, South Carolina
Submitted on 24-11-2016
Not in as busy a location as most of the hotels which is good. It is still conveniently located. New and nice. Beds very comfortable. Free breakfast has very good variety and quality. Would definitely stay here again.
from New Orleans, Louisiana
Submitted on 27-11-2016
This hotel is clean, convenient, and friendly. The internet access was good, breakfast was varied and tasty. The employees were quite friendly. . There is a little highway noise, but we slept well despite it. The hotel is conveniently located near the interstate and west Ann Arbor. It's a good bet for a family or a couple visiting friends or family
from Westlake, Texas
Submitted on 29-11-2016
We have never stayed anywhere for 4 days without receiving at least clean towels once! Soap and shampoo, well if we asked why we were told we must leave the room for the service! Then the next day told we had our do not disturb sign on the door! We left purposefully to get it Cleaned! Came back and told they were gone for the day and it was to late! They did bring towels and were nice but still no Services!
from
Submitted on 29-11-2016
Clean, well located, well lit parking, professional staff. Having used the brand in different cities- this is one of the best run i have come across. will stay again this location-- also easy to get into downtown from here.
from Washington DC, District of Columbia
Submitted on 02-12-2016
We found this stay at this Hampton to be no different than any of our other stayes Hamptons across the United States. That is why we choose Hampton because of the consistency and quality of their their hotel chain.
from Milwaukee, Wisconsin
Submitted on 02-12-2016
I loved this place. This is the best Hampton Inn I have ever stayed. Brand new hotel with huge bathroom and modern decor. I liked the sliding bathroom door, spacious and high ceiling breakfast area. It felt like I was at a 4 Star hotel. Loved it.
from Nashville, Tennessee
Submitted on 02-12-2016
Do not stay here if you are looking for a nice staff. We had blood stains on a pillow case when we checked into our room. Nothing was done about it when we brought it to the managers attention. We should have checked out right then and found a different place. It just went down from there.
from Dearborn Heights, Michigan
Submitted on 03-12-2016
The Hampton Inn was spotless, modern, affordable & the staff was extremely helpful. The bed was really comfortable. The Hampton Inn was in a great location (5-10 minutes Uber ride to downtown.) I would definitely stay here again.
from Jefferson City, Missouri
Submitted on 03-12-2016
We stay at a lot of Hamptons when we travel. This is a newer property but probably one that is the least clean we have seen. The carpets in the hallways and by the elevators don't appear to be vacuumed the entire time we have been here (3 days). There has been hair on our towels, in the tub (which is stained) and on more towels the next day and lamps. The fridge was also not cold, so I called the front desk because I couldn't find the dial. You have to pull the entire fridge OUT to turn the ... Read more
from Midwest
Submitted on 05-12-2016
My overall experience was good. Staff was friendly and helpful. Hotel was clean and breakfast was reasonable. My one complaint is that the bathroom doors are weird. The door doubles as a closet door and bathroom door. It slides to cover one entry way at a time. This door limits bathroom privacy as it does not lock.
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