Sign In Support Why Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

FINAL DAY: 10% Off Hotel or $100 Off Pkg

Doubletree Guest Suites Detroit Downtown - Fort Shelby

Flint, MI, US (FNT)

Check Rates for
Hotel Specials
Hotel + Flight from
Check Rates for
Package Specials
Based on 1156 reviews
Room & Rates


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details


Hide room details
Doubletree Guest Suites Detroit Downtown - Fort Shelby
525 West Lafayette Blvd, Detroit, MI US 48226

Court House, the McNamara Federal Building and Detroit's business and financial district. Our full-service, all-suite hotel is only a block from the Detroit People Mover Fort/Cass Station.Doubletree Guest Suites Detroit Downtown - Fort Shelby Features:Doubletree Guest Suites Detroit Downtown - Fort Shelby hotel guests will enjoy the best hotel experience in downtown Detroit, with complete on-site food and beverage services including:* Finn & Porter Round Bar - enjoy great burgers, salads, innovative cocktails and fine wine* Bear Claw Coffee - a contemporary coffee cafe pouring gourmet coffee, offering delicious pastries & sandwiches and complimentary WiFi* Finn & Porter Restaurant - serving the freshest seafood, sushi and prime steaks with a contemporary twist in a casually elegant atmosphereReopening after a 90 million dollar restoration of the historic Pick-Fort Shelby hotel, the Doubletree offers guest accommodations unparalleled in the city of Detroit, with large two-room suites throughout. All of our 203 tastefully decorated guest suites include luxurious Sweet Dreams® beds, two 32-inch LCD HDTV's, ergonomic workspaces with desk level connectivity and complimentary wired/wireless high-speed Internet access. For your convenience, complimentary wireless HSIA is available in the lobby and coffee shop. Other hotel amenities include a Gift Shop & News Stand and a Precor®-equipped Fitness Center so you can maintain your regimen while on the road.As a member of the International Association of Conference Centers, our cutting edge executive meeting center features 21,000 square feet of meeting space with two ballrooms and 14 breakout rooms. As the Detroit area's only IACC certified Residential Conference Center, our all-suite hotel complements our meeting space and is ideal for training classes, business meetings, conferences, seminars and corporate or social gatherings. The Doubletree Guest Suites Detroit Downtown - Fort Shelby provides the utmost in service and facilities in a premier downtown location. When business is over, hop a shuttle to one of many Detroit area attractions including Greektown, Comerica Park, Ford Field, Fox Theater, Fisher Theater or one of Detroit's three world-class casinos.Enjoy our hotel's history:Originally opened in 1917, the Fort Shelby Hotel represented the exuberance and growth of early 20th century Detroit. It quickly became one of Detroit's top luxury hotels and was expanded in 1927 with the addition of a 22-story tower designed by famed Detroit architect Albert Kahn in the Beaux-Arts style. Named after a revolutionary war era fort that was located near the site, the Fort Shelby was added to the National Register of Historic Places in 1983. After being out of service for decades, the building has undergone a painstaking restoration to once again stand as the premier downtown Detroit hotel.On your next visit to Detroit, our professional and courteous hotel staff looks forward to welcoming you to the Doubletree Guest Suites Detroit Downtown - Fort Shelby hotel with our signature warm chocolate chip cookie at check-in.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1156 reviews
from Baltimore, Maryland
Submitted on 20-05-2016
The staff was welcoming, rooms are large, clean & beds were extremely comfortable. The parking rate is expensive & although there are refrigerators in the rooms, there are no microwaves which was a little inconvenient. There is one in the lobby but you have to wait to use it. The cookies given to you at check in are delicious! Great location.
from Falls Church, Virginia
Submitted on 23-05-2016
The hotel was beautiful and the staff was very courteous and professional. I realized that I had left my tablet there once I got back home and they still had it! I would highly recommend this hotel to anyone and I would stay there again.
Submitted on 23-05-2016
I was incredibly disappointed with my experience at Doubletree Detroit Fort Shelby location. I attempted to use the online check in to choose a room and it showed I was on the 9th floor. I was ok with this and chose not to select a different room. Upon check in, I was told my room was on the 5th floor. I also requested a corner room for the additional charge but as the hotel was completely full I understood that the request could not be honored. The room had a wet mold-type smell that was very o... Read more
from Northern
Submitted on 24-05-2016
We stayed 24 hours. Thanks to the free shuttle provided by the hotel we were able to visit most of the sights that we were planning to visit. Would like to thank Dwayne the driver who offered great suggestions and some explanations regarding Detroit. And also to Thomas. Mother & daughter from Israel
Submitted on 25-05-2016
Third time I have stayed here -- and the staff has always done a great job, with the rooms comfortable with nice views. Mo was very helpful in accommodating my move to a corner suite when I decided to have a friend join me for the weekend at the last minute. As a HH Diamond member this was much appreciated. Thank you again for another great stay!
from Ann Arbor, Michigan
Submitted on 31-05-2016
Overall, the hotel was very clean, the rooms nice and the food delicious. However, I was met with issues every day of my stay. The valet typically took over 30 minutes to retrieve our car when they stated it would be only 10-15. The front desk staff repeatedly treated us with contempt and annoyance during every interaction. Although I did love the hotel and the location, I checked out a full day early because I did not want to stay one more night in that hotel.
from Washington DC, District of Columbia
Submitted on 02-06-2016
We stayed here during our visit to Detroit for Movement Festival. It is walking distance to Hart Plaza, but they also have shuttles that will take you anywhere within a 5 mile radius of the hotel (such a lifesaver). They also had this awesome text concierge service. I was able to send a text for extra towels, a shuttle pickup request, etc. We had a really early flight and I was prepared to fight for early check-in, but didn't have to. The front desk concierge was super friendly and our room wa... Read more
Submitted on 02-06-2016
Group trip to the music festival held every year. Great hotel, great hsk, questionable - checkout staff - a little shady since they cancelled my car service and sent me in some ones broken down van. I should have used uber. But overall a pretty good stay. I'll just make my own transportation reservation online next time instead of taking the front desks advice.
from Carlisle, Pennsylvania
Submitted on 05-06-2016
Mediocre over-priced restaurant/bar. this is common of major hotels where their restaurants take their customers for granted. Unfortunately, the nearest alternative restaurants are 5-10 blocks away making it very inconvenient.
Submitted on 06-06-2016
Good spacious suite-rooms. Lots of dents and scratches in the walls though. Neighborhood is not good unless you are going to cobo hall, Hart Plaza or to a red wings game. No nearby restaurants or bars. Horrendously overpriced hotel restaurant and bar. No parking besides valet, who steal quarters from your car. Asked multiple times for towels through phone and text and they say someone will be right up, but never show. Will not come back unless I can't find anywhere else.
Submitted on 18-06-2016
My stay was very pleasant! I stayed on the Hilton Honors floor, room 823, and it was huge- 2 queen suite - and most importantly, quiet. The Front Desk Staff was incredibly doting and they used the text app which I really liked. If you are looking for a nice and reasonable stay in the downtown Detroit area, this is a great choice. Even though I did not use it, there is also a shuttle. Alberto in Valet was very hospitable and seriously the most ideal person at the front lines to be welcoming gues... Read more
from Boston, United States
Submitted on 19-06-2016
It was comfortable hotel. I have a good experience of sleep, dinner, breakfast and stuff responding in this hotel. I would like to recommend Double Tree Hilton Detroit Downtown my friends and colleagues.
from Elk Grove, California
Submitted on 21-06-2016
We stayed here for two nights while visiting the Motor City. It was our first time to Detroit so we didn't know what to expect because, let's face it, everyone talks about the vacant buildings and decay. But downtown Detroit has done a fantastic job of rebuilding and refurbishing, and this hotel is one of its shining stars. It is only three or four blocks from the heart of the city, and is right next door to the courthouse and a financial building (I can't recall which one). The hotel itself... Read more
Submitted on 21-06-2016
I enjoyed my stay at this Doubletree location. The staff were so friendly and nice and made me feel at home. My room was comfortable and extremely clean. My meal in the restaurant was outstanding. I plan to stay here again when I return to Detroit.
from Fairmont, West Virginia
Submitted on 21-06-2016
This is a very interestingly designed Doubletree. It's room are designed like Embassy Suites rooms, only smaller. It was nice to be able to partially open the windows. The breakfast buffet was fantastic and free to gold and diamond members. It features scrambled eggs, bacon, sausage, potatoes and french toast. I ate in the round bar the first night I arrived and the wings were acceptable. There's a casino about 1/3 mile away and a gas stations/convenience store behind the hotel. There's no... Read more
from Toronto, Canada
Submitted on 25-06-2016
Overly eager valet parking staff (verging on intrusive) met us on arrival - not a good start! Check-in was fine and we were given free water and cookies. The room (suite) was a good size with a comfortable bed, and although generally clean, many surfaces were covered in dust and the carpet was covered in fluff, bits and hair - we even found a hair ball - yuk! Not good enough really. Although reasonably modern, it has a bit of an old feel, and is a little tatty in places. Breakfast was good and t... Read more
from Clarksburg, West Virginia
Submitted on 26-06-2016
I had to travel to downtown Detroit for business and I was not sure where to stay. It was a nice surprise to pull up to the Doubletree and it looked very nice. I valet parked my car which was very efficient. Upon check in the front desk staff was very knowledgeable and friendly. When I entered my room I was like Wow! The room was sooo spacious,clean, and I lived the layout.
from Toledo, Ohio
Submitted on 27-06-2016
The staff and accommodations were excellent! For the money this is one of the best hotels I've ever had the pleasure of staying in. Can wait until my next stay! I also enjoyed the delicious complimentary cookie I received when we arrived!
Submitted on 28-06-2016
We spent five days and nights at the Doubletree Inn- Ft. Shelby in downtown Detroit. We VERY much we appreciated the very FRIENDLY staff! Everyone from check-in to breakfast, housekeeping and shoe shiner. All very willing to help with a friendly attitude. They went out of their way to be helpful. The breakfast staff knew we wanted hot tea in the mornings before we even asked (they remembered on the 2nd morning we were there). Makes for a pleasant and enjoyable stay! The warm Doubletree cookies u... Read more
from lansing, Mich, United States
Submitted on 28-06-2016
Shuttle service is the tie breaker compared to any other hotel downtown. rooms are clean. beds are outstanding. Limited dining,but who cares when the shuttle will take you to Greek town. They take you to Tiger stadium. Redwings, any place within three miles. The front desk staff are a blast. (especially Irish). Free cookies and lots of smiles. Downtown is coming alive and the DoubleTree is a big part of it.
from Reading, United Kingdom
Submitted on 03-07-2016
This hotel is well situated downtown and you can walk to the Greek Qtr easily. Some nice restaurtants also nearby. The check-in was efficient and a good welcome from the valet team. Room was sizeable and had plenty of facilities (fridge, TV's and coffee machine and sofa). Wi-fi was good and not the fastest worked fine. Bed was clean (it should be but I always pull the covers back to check, but the carpets could definitely do with a little TLC and a vacuum. The bar staff were friendly but there t... Read more
from Baltimore, Maryland
Submitted on 04-07-2016
My family and I found the hotel to be nice and clean. Great location, as we were there for an event at the Cobo Center and Joe Louis Arena. The staff was very welcoming and accommodating. We will definitely visit again. The only downfall was that the bathrooms did not have a vent to turn on after showering which made it hard to completely get ready.
from San Francisco, California
Submitted on 06-07-2016
Great hotel near downtown. Very friendly & prompt service by every one at this hotel. Special acknowledgement to front desk Tasja, Cheneata at Motor City Kitchen, Dwyne the shuttle driver. Thank you for the outstanding service & clean rooms.
Submitted on 06-07-2016
I was in town for a wedding at the Motor City Casino. Because I'm a Hilton Honors member, I decided to stay at the Doubletree. The hotel is conveniently located and I appreciated the complimentary shuttle service. Hotel parking is valet only for $30/day however there are private surface lots available. I was also treated with a complimentary room upgrade. I appreciated that the hotel was extremely quiet and was not a high traffic area as juxtaposed to the casino hotel. Overall, I highly recomme... Read more
from Harbor Springs, United States
Submitted on 06-07-2016
I just stayed at this hotel -- the rooms were spacious and very clean. The staff were helpful and welcoming. Comfortable beds and great pillows! Dining at the hotel was convenient, with good service, wine selection, and comfortable atmosphere. Definitely would recommend this hotel!
from Nashville, Tennessee
Submitted on 09-07-2016
We arrived late front desk agent was friendly and accomodating. Overall experience was good however valet parking fees are too high. Location was close to restaurants nice view of downtown from higher floors. We will stay again.
from Chicago, Illinois
Submitted on 09-07-2016
This hotel is located in the downtown area, and has valet parking. The staff was nice and friendly and there's a decent bar downstairs. Additionally, there is a shuttle that travels to certain areas downtown. Rooms were clean with comfortable beds. Breakfast was buffet style. I'd recommend this hotel for staying in downtown Detroit, and would definitely stay here again.
from Hong Kong, China
Submitted on 11-07-2016
No Wi-Fi in bedroom, hv to work with sitting in living room. No water boiler so can't drink hot tea. No toothpaste. Location close to people mover. Nothing much around like no restaurants nor convenience store etc.
from Alexandria, United States
Submitted on 11-07-2016
It's a very nice hotel with beautiful rooms but the AC does not set past 68 and in my experience very problematic and doesn't get past 70 degrees -- on a hot day, it is very unbearable! Larry Brown front desk provides excellent customer service and exemplifies the value and quality of the Hilton brand!
Submitted on 11-07-2016
Hotel only a few blocks from Detroit Center, close to many main areas. Room very comfortable, including a fridge and microwave. Overall very clean and nicely decorated. Nice restaurant/bar at first floor.
from milwaukee wi
Submitted on 12-07-2016
I travel all the time; and this Hilton property staff is way above average. My room safe needed a new battery, I mentioned it in the morning before work. When I returned the safe was fixed, and they had a nice tray of cheese and crackers for me. I am from Wisconsin; this was a great treat....Thank You Hilton
from Toronto, Canada
Submitted on 14-07-2016
One night stay over the long weekend. In a still dead part of downtown Detroit, but close enough to the interesting bits--and Cobo. The room was large, and somewhat under-furnished. The yellow tones in the room did not help. Bed was comfortable enough. The hotel feels cheaply renovated, at least the rye I got reflected this.
from Cincinnati, United States
Submitted on 14-07-2016
Excellent downtown location, handsome historic building, extremely well-trained and courteous staff. Desk clerk Irish was bright and helpful. Would definitely stay here again. Already planning my next trip.
from Nashville, Tennessee
Submitted on 17-07-2016
Staff were friendly and greeted you with a smike. They texted to make sure everything was good during the stay. Room big, clean and comfortable. Hotel shuttle was available whenever we needed it. Overall a great hotel!
from Warrensville
Submitted on 18-07-2016
The city of Detroit was indeed a great experience we had a great time while we were there and may come back some time in the future. We did some sight seeing around the city and people were friendly. I'm not sure what our plans for future visits will be but we do a lot of traveling
from Grand Rapids, Michigan
Submitted on 19-07-2016
We selected this hotel for the location and services offered to get us to the Detroit Tigers game. The shuttle picked us up right at our hotel doors and picked us up and brought to safely back to our hotel. Our room was beautiful and we slept like babies! Very clean and comfortable.
from Houton, United States
Submitted on 20-07-2016
I have stayed here many times for work and it has become my "go-to". The service level here really stands out from other hotels. They communicate with you during your stay via text message and when you need something, they reply. The rooms are nice and spacious. The restaurant is better than the average hotel restaurant. (It is still a hotel restaurant though) Starbucks in the lobby is a nice plus. Location isn't the best for walk-ability, but not unsafe and the People mover is only a block a... Read more
from Atlanta, Georgia
Submitted on 20-07-2016
I would like to thank Mr. April (Manger who assisted family with reservations) and the front desk staff for the support they provided to the Smith and Williams Family Reunion, July 15-17. The rooms and the facility were great! I can't say enough about the wonderful front desk staff. They met all our needs, transportation service, great cookies, and knowledge of things to do in the area. Thanks for the transportation to the casino and shopping areas. I look forward to visiting again. ~Angela
from Jackson
Submitted on 22-07-2016
Our recent stay at the Double Tree was great. We were upgraded for free to a suite room. The front desk staff was extremely helpful. The shuttle is super helpful and convenient. I would def stay here again!
from St.Ignace, United States
Submitted on 22-07-2016
Book our room for a family trip to the Tigers game, the kids loved it. The room was plenty big enough for 3 adults and 3 children, we stayed 2 nights and wished we could have stayed longer! The complimentary shuttle was also wonderful for getting around!
from Atlanta, Ga
Submitted on 24-07-2016
Good service from entry to exit. Meets the standard of excellence that Hilton offers. There was an issue with our reservations which gave management the opportunity to resolve it above our expectations!
from Orlando, Florida
Submitted on 25-07-2016
Most people don't go to downtown Detroit for a vacation! We did, and it was great! Everyone from the front desk to the valet staff was very friendly and was more than willing to help. The room was spacious, quiet and well equipped for my family. It's close walking distance to Comerica Park for a Tiger game. It is also close to I-75 and I-94 too!!
from United States
Submitted on 25-07-2016
We had a very good experience at this hotel. We stayed for two nights to attend a Tigers game. Took advantage of their special deal for fans. Most of the service was excellent, however the shuttle service to the ball game never showed up. A bunch of us walked to the People Mover.
from Ohio City, Ohio
Submitted on 29-07-2016
Rooms are spacious and nice, hotel lobby is okay. Heating and cooling is horrible, the thermostat does not go below 68 and several times after I set 68 it reverted back to 73, changed rooms because after several tries the screen on thermostat froze. Rooms are hot and stuffy and guests have limited if any control of temperature of rooms. Unacceptable! Also, room service and menu disgusting!!!! Ordered pizza and side salad, the salad was hilarious as you get lettuce and shaved carrots and nothin... Read more
from Cincinnati, United States
Submitted on 31-07-2016
Hotel is very convenient to get to in downtown Detroit and within easy walking distance to many things! The hotel staff is very pleasant and courteous. The rooms are very inviting and comfortable. A pleasant place to stay!
from Richmond, Virginia
Submitted on 02-08-2016
We thoroughly enjoyed our stay! We were not excited about paying so much for valet parking although valet staff was awesome! Shuttle service was awesome! Rooms were much larger than expected and very clean.
from San Francisco Bay Area
Submitted on 02-08-2016
This is a typical Hilton product. The rooms were clean, comfortable and updated. The staff was friendly and helpful. The hotel itself is centrally located to the downtown area. It felt safe and we had no trouble walking around at night. We got there on a Saturday evening around 7:00 and there was very little going on in the downtown area. In fact, we saw hardly anyone. As much as people from Detroit like to tout their recovery, after coming here from Chicago, there is a stunning difference bet... Read more
Submitted on 03-08-2016
This hotel was very nice for my business trip to Detroit, Michigan. Loved the layout of the hotel room. The staff were all awesome. They were very thorough in making sure your stay was an A+ experience. And the warm cookies at checkin was a great touch. Must go back again.
from Buffalo, New York
Submitted on 08-08-2016
Hotel was very clean nice big lobby. Check in was easy and quick. Staff was friendly. We stayed 2 nights. We usually do have the room cleaned if we are there only 2 nights. But we did need more coffee for the next day we called down and had more brought up. The room itself was very clean and updated. My husband and I would stay there again. It was an easy walk to Tiger Field and area restaurants. Valet was easy too.
from Pigeon Forge, Tennessee
Submitted on 12-08-2016
Hotel was a great selection by our Family Reunion Committee. This is an historic hotel that has been updated and it is a great choice by our Reunion Committee. The room I stayed in was a two room suite which is ideal for this type of trip and stay.
from Roswell, United States
Submitted on 15-08-2016
In town for a family wedding. Lot's of opportunity for staff to impress my family and I. Unfortunately, disinterest or rudeness prevailed on more than one occasion. Front desk did not have a pair of scissors to share and denied my request for a one hour check out extension despite my Gold status with Hilton. During peak reception time, bar tended by a single bartender which created a long line for beverages. Banquet room was extremely warm suggesting air conditioning was not functioning pro... Read more
from cleveland
Submitted on 05-09-2016
This is a really nice hotel. The best parts were the separate sleeping area with two tvs, also it is beautifully renovated hotel that still looks old school and really cool, the shuttle service driver was prompt and nice and took us where we needed to go, and the breakfast buffet was good on Saturday. The only negatives were the Windows needed washing, our room had a bit of a dip in the floor by the bathroom and the Sunday breakfast buffet was not as tasty as Saturday's. The hotel is close to... Read more
Submitted on 07-09-2016
I have friends who live here so I am visiting often. The hotel is always clean and smells good. The valet are very fast and super nice although sometimes forget where your keys are. You can always get a nice hot cookie any time of day. The staff is very friendly and ready to help. The food is just ok and a bit over priced at the MCK downstairs. The gym is nice but small only a few machines so go on down times to workout.
from Arlington, Virginia
Submitted on 07-09-2016
Stayed 2 nights at the Doubletree Fort Shelby. The hotel is comfortable and more or less adequately located. Unfortunately, there is nothing interesting on the adjacent blocks, but it was easy enough to walk to many places, including the ballpark, Greektown, and Corktown. I was able to check in a bit early and check out a bit late without hassle, and the check-in cookie is always a nice touch. Rooms are spacious (mine had two distinct rooms) and clean. I had a fridge and coffee maker as well.... Read more
from Tacoma, Washington
Submitted on 07-09-2016
Our room was clean and spacious. There were plentiful breakfast options, even though now any specifically gluten free. We found the staff to be friendly and helpful. There was even espresso in the lobby! This Doubletree is walking distance to many points of interest in the downtown area and is only a few blocks from the People Mover.
Submitted on 08-09-2016
a very good stay. The suites are very spacious. The complimentary internet worked well. The staff were accommodating and available. The hotel is walking distance to many of the downtown spots and 30 minutes walk to corktown.
from michigan
Submitted on 11-09-2016
Although this is by far not the worst property I have stayed in, there are better choices in the downtown Detroit area. The hotel is decent and the employees were courteous, but the property was lackluster. The suite room we stayed in was amplein size and amenities (we did have to call for towels, there was only 2), but a bit run down and not the cleanest. There was mildew in the grout, splatters of something on the ceiling and door, dirt in the corners and behind the furniture, dust on the fram... Read more
from Bolingbrook, United States
Submitted on 12-09-2016
I enjoyed my stay at this hotel. The staff very courteous and helpful on suggestion of things to do in the area. They have a shuttle service which I wasn't aware of when I booked this hotel. The shuttle driver was cautious and courteous as well.
from up of mi
Submitted on 13-09-2016
Hair in sink, footprint on sheet, phone was in need of cleaning. I should probably have said something but I didn't want to be a problem as it was my first business trip alone and I was not comfortable with saying something. Normally I would
from Gilbert, Arizona
Submitted on 16-09-2016
The staff at this hotel was awesome! My brother and I took an Uber from the airport and stopped briefly at the hotel to check in before getting back in our Uber to go to the last tour of the day at the Motown Museum. We were in a hurry so after checking us in and giving us a warm chocolate chip cookie and sending us on our way, they delivered our bags to our room so we didn't have to lose more time by doing it ourselves. The next day the hotel courtesy shuttle (very nice guy with helpful advi... Read more
from Bolingbrook, Illinois
Submitted on 17-09-2016
I went for jazz festival which occurs every year around Labor Day weekend. My stay at the hotel excellent. The staff was very courteous and helpful with what to do and places to see. The hotel was only .6 miles from the event which you could walk to or ride the hotel cookie van shuttle. The hotel was very clean and the staff always willing to help. If you drive there the hotel has valet parking only.
from Detroit, Michigan
Submitted on 17-09-2016
Good service and ask for Larry at front. Great location and in middle of downtown. You're able to get around via uber or rail and in the middle of great restaurants including corktown and city center. Clean and friendly staff.
Submitted on 17-09-2016
Rooms are huge. I was in room 301 with 2 beds and I couldn't complain. Only thing was that there was a parking garage siren that went off starting at 9:00am but that didn't bother me. Also, the air-conditioning unit went into "GoGreen" mode which made the room a little musty. Overall amazing stay!
from Columbia, South Carolina
Submitted on 18-09-2016
I take no pleasure in this review because a) I donā??t like to complain and b) I rather promote the excellence in people and places not the bad. Note:this bad review is about the experience, not that they could not check me in early. It all started when I arrived 3 hours early for check in and waited patiently in line while the desk assistant slowly took care of the guest ahead of me. Once I had my turn with no smile and no welcome, she simply asked a flat how can I help you. I acknowledged I... Read more
from Chicago, United States
Submitted on 19-09-2016
This is a great hotel to stay in when in Detroit, MI. You get everything you pay for. The staff and service are excellent and you get a great cookie when you check-in. The hotel is downtown and close to many activities, depending on what you are looking for. You are close to Canada by tunnel or bridge. Belle Isle Park is a must see.
from Kansas City, Missouri
Submitted on 20-09-2016
Great hotel, within walking distance of most great Detroit sites. Hotel was clean staff was friendly. Breakfast cafe served Starbucks and had limited items but it serves it's purpose. Bar on main floor, great atmosphere. Great city.
from Toronto, Canada
Submitted on 20-09-2016
Stayed at this hotel for the Tour De Troit bike ride. The location was perfect, we could walk/ride to Rosevelt Park where the ride started and ended. Extremely clean, safe beautiful hotel and city. I was very pleasantly surprised with how nice this hotel was, the lobby and the room. The cleanliness was great. It really made the weekend for us. I would recommend this hotel to anyone and would stay here again.
from Midwest
Submitted on 25-09-2016
I've stayed here before, but this time the experience was much nicer. The hotel itself is nice: an old building but modern features. My corner suite was spacious, comfortable, clean and quiet. The restaurants were better than last visit: really good food in the bar at night and a nice buffet at breakfast. Staff were friendly and helpful - especially the valet attendants.
from Oahu
Submitted on 26-09-2016
I love this hotel. In addition to a convenient location close to Wayne State University Health Center and Downtown, the hotel offers nice and spacious rooms at a reasonable price. But the most notable, wonderful thing about this hotel is their service. From the moment you arrive at the airport until check in, they always care how you are doing. If you need something, they try their best to find it and serve you with a smile. Their service is over the top! I was just amazed and impressed. I w... Read more
from Stevensville, Michigan
Submitted on 28-09-2016
We picked this hotel because it was the most reasonably priced in the downtown area,and were very pleased with it. The hotel was quiet, clean and comfortable. It was an easy walk to Comerica Park and Greektown restaurants. The staff were friendly and courteous and the bar was a perfect spot for a night cap. If I had any criticism it would be that I couldn't get the room as cool as I like it for sleeping, but that seems to be common with hotels adopting more energy saving practices.
Submitted on 30-09-2016
The staff of this hotel have been extremely polite and attentive both stays and the rooms are great and very clean. We love historic buildings and the character they give modernized hotels. That being said, there is no pantry to buy anything from, no complimentary coffee or water, the lobby Starbucks has ridiculous inconvenient hours and we tried every vending machine on each floor...each with its own issue. For this kind of money I hope the staff is paid well for the great job they do since ... Read more
from Nashville, Tennessee
Submitted on 30-09-2016
A client booked this property so I really didn't research other options. It's a pretty basic property. The rooms are mid-level quality but very large. Service is friendly but not a go the extra mile type of interaction. Room service food and service was very good. Not luxury by any definition but a good standard option.
from Rochester Hills, United States
Submitted on 03-10-2016
My team had a meeting in Detroit, which required an overnight stay. I was very surprised because I was unaware that a Double Tree Hilton was downtown. I was pleasantly surprised by the location, service and room size. The staff was great, my room was clean and the bed was very comfortable.... I would definitely stay again!!!
from Cleveland, Ohio
Submitted on 04-10-2016
CLOSE to everything.... all within walking distance plus they have a shuttle.... clean rooms, great breakfast. Have stayed here several times now and have had only great experiences. Upper floors can have views of Canada
from Kitchener, Canada
Submitted on 04-10-2016
Excellent customer service! A small human error was made. The staff went all out to keep us happy. Room upgrade and complimentary drinks. Clean, quiet rooms. Lots of room for a family to stay in a suite.
from Milwaukee
Submitted on 08-10-2016
I recently traveled to Detroit for a wedding and stayed at this hotel. It was clean, the staff was helpful and there were many options within a short drive. I used the gym which was nice and the on-site restaurant breakfast was superb. I would definitely recommend this hotel to others.
from Houston
Submitted on 11-10-2016
The interior of this hotel was very elegant and historical with updated amenities. The room was very large and comfortable. Enjoyed breakfast. The bartenders knew how to make a good strong margarita. The convention center was about a 3 block walk.
from Maplewood, New Jersey
Submitted on 12-10-2016
This hotel is close right near the Cass station for the Detroit people mover. The people mover is awesome! I felt safe everywhere around this hotel and when taking the people mover to other areas. This hotel is close to the convention center.
Submitted on 16-10-2016
This hotel exceeded my expectations. Progressive technology allowed me to check in early and use my phone app as a room key, but what a great touch to provide a warm cookie at check in! I also noticed that the hallways just smell pleasant and the room/service was excellent. I would definitely stay here again!
from Chicago, Illinois
Submitted on 18-10-2016
Average room but good service. For the price expected a better room and a lot better service. The wake up call came in 20 minutes earlier than scheduled and I was getting up early for a half marathon so those 20 minutes were important. Overall service was good but for the price expected an overall better experience
from Reno, United States
Submitted on 19-10-2016
My 2 adult sons and I stayed at the Doubletree for several days and ate breakfast at the Motor City Kitchen in the hotel every day because the staff were VERY attentive and the food was great. They serve a continental breakfast, but if you ask, you can get eggs cooked to order and they come out perfect every time. The hotel itself is very nice and in a super location.
from Grandville, Michigan
Submitted on 20-10-2016
My husband and I were so impressed with the staff and service at this hotel. They were incredibly busy but that didn't stop anyone from smiling, offering assistance, and going above and beyond. Everyone from the valet, to restaurant staff, to housekeeping, to security were amazing! We would highly recommend this hotel!
from Russell Springs, Kentucky
Submitted on 21-10-2016
I was traveling with a friend. They welcome when you arrive with a smile and friendly welcome from the man parking the car to the front desk, and then a warm cookie to top it off, Nice! The hotel is nice and clean and staff is friendly, the only down fall for us was the cost per night, with parking added comes up to even more that is the only reason for the four and not five, but it is down town and close to everything. They have a van that will take you place around town that was nice. I did e... Read more
Submitted on 24-10-2016
Having been invited to speak at a conference, I was a bit surprised with the location of this event. Not that I have anything against downtown Detroit, but was sure that this national meeting would have been held out in the suburbs, or closer to the airport. In any case, I arrived at the location (Doubletree by Hilton) and was immediately impressed with the attentive/informative service of the valet (thank you Al!!) as well as the front desk staff (thank you ladies!). And the property...was i... Read more
from Jupiter, Florida
Submitted on 24-10-2016
I stay at this hotel every year for the Detroit Marathon. You walk right outside the front door to the start line. It is close to everything down town, entrance to People Mover right around corner. Always clean, friendly and a great stay.
from Gloucester, Massachusetts
Submitted on 24-10-2016
I stayed here for a company meeting and was pleasantly surprised. The rooms were clean, really roomy, with good amenities. The staff was very welcoming and accomodating. A few of the meeting rooms looked slightly worn but overall it was a great venue for our meetings. We could walk to lots of places including MGM and it felt safe. Would recommend for future meetings and I would even consider staying with my family some day!
from Southern, NH, United States
Submitted on 24-10-2016
While this hotel is still an excellent value the room was old and dated. The furnishings could be newer and in better condition as could the linens. It was clean but they need to replaced. Overall, I would stay there again but as much for the location to my Detroit office as for the holtel itself.
from Timmins, Canada
Submitted on 25-10-2016
This hotel is great for going to a red wings game it is just down the street. Pros : Stayed for 3 nights. Reception is great and they have a microwave you can use. Nice size fridge on the room and the rooms are huge and spacious. Perfect for travelling as a family Cons: They have no onsite parking only vallet at 30$ a day!!! If you do not want to use the valet you have to leave your vehicle at public parking lots and pay the fees for the lot you choose. Not exactly the safest area of ... Read more
from Nashville, United States
Submitted on 26-10-2016
I attended a company event at the DoubleTree in downtown Detroit and it was an experience that exceeded my expectations. The staff was a team of people that truly loved their jobs and made us all feel so welcome. I stayed on the club level and the rooms were gigantic. I was shocked as most downtown hotels are on the smaller side these days. The food served looked great and tasted great! It was an overall great experience.
Submitted on 27-10-2016
The hotel is very nice. Room was large with plenty of space. Internet was good. At the lobby theres a Starbucks and a bar where we can watch games and have a good time. Unfortunately, Detroit as a city is not in the best days.
from Sacramento, California
Submitted on 28-10-2016
We were in town for a few hockey games and the location was easily walkable to the Joe. Clean, great service, and a nice bar. Would be nice if the local shuttle went to the airport. The food at the bar was great and the local shuttle driver was great too. The bar closed at 11:00 pm though - that was a bit of a bummer. I'd stay here again if visiting any of the arenas.
from Ottawa, Canada
Submitted on 28-10-2016
This is a great hotel it has a Early nice bar with an excellent happy hour. Also has a very good gym...will outfitted. Staff are extremely nice and they also offer a shuttle service if you want to get around the city.
from Michigan
Submitted on 31-10-2016
Stayed for the night after an evening of fun in downtown Detroit. Super clean, very up to date! Beds and pillows as comfortable as any! The 2 bedroom suite had a sitting area with a couch, chair and Flatscreen which was perfect for football before our concert! Will definitely stay here again!!!
Submitted on 31-10-2016
As a Diamond member for the first time ever Erika texted me prior to our stay and Gabriel during our stay to see what they could do prior and how things were going. Very impressive! Only reason I marked a 4 was subpar service at breakfast. No mention of made to order eggs, very slow service. Valets and bellman great!
from Clinton Township, Michigan
Submitted on 31-10-2016
Room was not clean, pubic hair and blonde hair in the bathroom. (sink & floor) Furnishings were old and VERY worn. Couch was an eyesore. Was afraid to sit on it. Guest Service Agent was not very friendly and welcoming at all! I have had better rooms and experiences at this hotel. This stay was a huge disappointment for me.
from Abilene, Texas
Submitted on 02-11-2016
I will start off by saying that the hotel does NOT have it's own parking. You either have to do valet, or there is a paid parking spot right next to the hotel. We chose to do the valet parking because it seemed a bit safer. It runs $30 a night, which is standard for most nicer hotels, it seems. Valet was friendly and timely with bringing our car, except for the last day when we needed to catch a flight and they couldn't find our keys. It ended up that they had issued us a new ticket number and d... Read more
Submitted on 02-11-2016
Detroit is a fantastic city that pleasantly surprised me on my maiden trip here. The DoubleTree in downtown was a great spot to rest my boots so to speak, being all of very nice, very clean and quite central. The building is apparently historic, though you don't get a huge sense of that here, but it is a nice spot. The rooms are large and clean, and quite comfortable. Staff are good (though they forgot to greet me as a Hilton member, and didn't give me a room on the members floor either), and r... Read more
from Grandville, United States
Submitted on 02-11-2016
We were welcomed when we arrived and everyone was polite and helpful throughout our brief stay. The valet parking option was great also. They were very helpful with taking our bags to the car. I had to call housekeeping for more towels and they were extremely prompt! It was awesome!
Submitted on 03-11-2016
Hotel is located right in the center of Detroit. Walking distance to all business districts. The staff is great, well trained and very polite. The rooms are good, maybe little bit old. The beers are delicious in the bar.
Submitted on 07-11-2016
Enjoyed my recent visit and exploration of Detroit. The hotel was within walking distance of most key locations. Having the Detroit People Mover stop (Fort/Cass) a block away was convenient. This hotel was clean. I felt safe walking in and out of the hotel at all hours of the day/night. The AC was unusually noisy but it didn't prevent me from sleeping well. The staff professional and pleasant. Valet fees for parking the rental added up but I knew this going in. Would stay here again.
from Charleston, South Carolina
Submitted on 08-11-2016
There are several things that I can appreciate about this hotel. (Soft beds, quiet room, hot water) The location doesn't have many restaurants that are walkable but they have a complementary shuttle that will drive 3 miles.
from Pittsburgh, United States
Submitted on 07-11-2016
Beautiful and historic hotel. Rooms were very large with a separate living room and bedroom. I was there for 3 nights for business and the extra space was appreciated. It's a shame Detroit is still struggling from the recession and has such terrible crime statistics. There were other restaurants we would have visited in the evenings if we had felt a little bit safer to be out walking around. We did go to Wright & Company though - delicious small plates and fantastic cocktails!!
from South Jordan, Utah
Submitted on 10-11-2016
The rooms are huge (at least in the Hilton Honors floors). Living room and bedroom, microwave and two tvs. The staff was very friendly and gave us cookies and bottles of water. Excellent restaurants, pleasant visit. Speedy WiFi.
from Sarnia
Submitted on 13-11-2016
Hassle free great location, outstanding staff an great food the short rib sliders were amazing thanks to all Doubletree great experience. Good location right between Joe Louis/cobo hall and Ford field also took in the Detroit institute of the Arts which was great.
from Fort Wayne, United States
Submitted on 13-11-2016
My friends and I go to Detroit every year for Youmacon. This hotel, by far, has been the best in terms of location and comfort. It is a short walk to Cobo, and there is no crowding issue that we previously experienced at the Renaissance.
from NY
Submitted on 14-11-2016
In town to attend a Red Wings game and chose this hotel because it was close to a people mover station. The staff was great when we arrived and the room was amazing. Everything was well appointed and clean. As mentioned, it's close to the people mover which is actually a pretty good way to get around. I will definitely be staying here the next time I'm in Detroit.
from Detroit, Michigan
Submitted on 15-11-2016
Great service and friendly staff I would recommend this hotel to all my friends and family in town and from out of town. From the time I walked in the front door service at the counter help from housekeeping all great service
from Waimanalo, Hawaii
Submitted on 18-11-2016
Stayed here while on business at Cobo. Very convenient location. Staff was helpful. Rooms were large and comfortable. Not the best neighborhood as my colleague's rental car was stolen the first night we were there. But I felt pretty safe walking around.
from Ness Ziona, Israel
Submitted on 20-11-2016
This was my first time to Detroit so I wasn't sure what I would find. After a long day of travel and a transAtlantic flight, I really needed a warm welcome. And I got it. The room was perfect and so was reception. We were too tired to go out to eat so we ordered room service. Asked that they put a couple of their famous DoubleTree cookies on the tray with dinner... wouldn't you know, they sent 4! My only critque would be that valet parking was not that obvious and should be a more competitive. ... Read more
Submitted on 26-11-2016
'Twas the night before Thanksgiving, And all through your hotel, Every Detroit partier was stirring, Making our room feel like a Vegas Motel. Our room door was locked, Heater on for white noise, But the music and screaming flocked, Till 2AM when the DJ put away their toys. We hoped to be all nestled our snug in our beds, And at $250 a night, This wasn't something we'd dread. Ron in his PJs, and I in my sweats, Rose to call the front desk for help we did not get, When out in the hall,... Read more
from Philadelphia, Pennsylvania
Submitted on 27-11-2016
Note that the complimentary shuttle does not service the airport. It is a great free way to get around a few big sights though. Bring cash to tip the friendly drivers. We were very happy with our stay here. Large room. Not luxurious but very comfortable, good blackout curtains, comfortable beds. Staff very friendly and helpful.
from Winston Salem, United States
Submitted on 27-11-2016
We visited Detroit, MI over the Thanksgiving weekend to take in the Detroit Lions annual football game. At the recommendation of a relative, we stayed at the Doubletree Hilton Fort Shelby and were very pleased with the hotel, service, free shuttle, rooms, coffee bar in the lobby, lounge inside the hotel, location and price! We would certainly choose to stay here again!
from tictak
Submitted on 28-11-2016
Located in downtown Detroit, this hotel is in a great location, very close to the parade and stadiums. The rooms are nice because they are suites with separate living and bedroom. It's great for a family and a nice room to entertain in since it is large enough.
from London, Canada
Submitted on 29-11-2016
Great place to stay while visiting lovely downtown Detroit. Very comfortable and spacious rooms. Quiet. Good gym and coffee shop in the lobby. Friendly staff very helpful. Centrally located for shows and hockey
from Dearborn Heights
Submitted on 29-11-2016
We have stayed at several downtown Detroit hotels and this is by far the best. check in fast and easy. The valet service quick and friendly. The rooms are always clean. It is a very quiet hotel, especially for Saturday nights.
from Ionia, Michigan
Submitted on 01-12-2016
Great service, rooms extremely clean and comfortable. Close to all attractions such as Ford Field , Fox Therater and all other events. Valet parking was fast and a plus to have. Staff extremely courteous and helpful.