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The Townsend Hotel

Detroit, MI, US (DTW)

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Based on 387 reviews
Room & Rates
Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service, minibar, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

1 king bed
509 sq feet (46 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service, minibar, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Luxury Room

1 king bed
300 sq feet (28 sq meters)

Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service, minibar, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Luxury Suite

1 king bed
500-sq-foot (46-sq-meter) room with city and park views

Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service, minibar, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
The Townsend Hotel
100 Townsend St, Birmingham, MI US 48009

Rooms
Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Be sure to enjoy recreational amenities including a fitness center and bicycles to rent. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Birmingham? This hotel has 15,000 square feet (1394 square meters) of space consisting of conference space and meeting rooms.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 24.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay plus USD 5.00 one-time cleaning fee
  • A late check-out fee will be charged
  • Refrigerator fee: USD 20.00 per stay
  • In-room microwave fee: USD 10.00 per stay
  • Rollaway bed fee: USD $20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 387 reviews
from Columbus, Ohio
Submitted on 17-05-2016
We have had the occasion to stay at The Townsend several times over the last couple of years when we are in town to see family. Most recently, my wife held a wedding tea for our daughter who is getting married in June and Laura Klein took great care of the ladies from her initial work with Jo, to the tea itself. Bradley at the front door, and all of the valet guys are very cordial and helpful at all stops. From the reservations folks to Joseph, they make sure our stay is top drawer. Our dog,... Read more
from Delray Beach, Florida
Submitted on 19-05-2016
Wonderful service and amenities. Rooms are well-appointed. Fitness Center is small but equipment was high quality. Very comfortable mattress and linens. Lots of places to get coffee and/or food within walking distance.
from Troy, Michigan
Submitted on 22-05-2016
I have been traveling for business every week for nearly 8 years and have never stayed at a hotel with such bad noise control than the Townsend. Me and my wife stayed there for the first time about a year ago for our wedding. The whole night we stayed for our wedding night we could hear a baby crying in the room next door. I am a pretty deep sleeper, however, I woke up several times. My wife is not and stayed up the whole evening. Fortunately management understood and comped our next stay. Fast... Read more
from
Submitted on 23-05-2016
Loved everything!! Friendly, accommodating, beautiful suite, large bathroom, I could go on and on!!!! Little room service mix up....took 10 minutes to fix. That was the only hiccup in an otherwise perfect stay!! Will definitely go back!!
from Birmingham, Michigan
Submitted on 23-05-2016
Why would you stay anywhere else if you have the opportunity to stay at the Townsend? The Townsend is a gem in Birmingham, MI. Service is utterly impeccable, starting with the general manager Steven Kaczynski, who promotes a culture wherein staff is attentive to all needs of the client. The hotel is also beautiful and combines the perfect balance between the intimacy of a boutique hotel, while offering amenities found in larger hotels.
from .
Submitted on 06-06-2016
We have stayed at the Townsend whenever we attend a meeting. It never disappoints. Great service and value. Great proximity to the city for impromptu walks. Love the tea service and the friendly and helpful staff.
from Minneapolis, Minnesota
Submitted on 07-06-2016
Tremendous staff and attentiveness shown by the staff. Great setting and rooms, easy and convenient. Bell service was great as always and Rugby grill staff are top notch. Valet took care of our vehicle with great care as well.
from Ann Arbor, Michigan
Submitted on 07-06-2016
Staff was fantastic. Room was very well kept. Bathtub was ideal for a couple on their anniversary. Overall, this is the single greatest hotel experience of our lives. I would highly recommend the Townsend Hotel to anyone. Also, they have a Michigan Staycation package among other specials. This is a thoughtful way to encourage folks to take some time away. The accommodations provide a wonderful atmosphere, and make a wonderful trip.
from Chicago
Submitted on 08-06-2016
I've never had a bad experience at The Townsend and will always choose to stay here again on my next trip to visit family in the area. The staff is helpful and friendly and the rooms are always in wonderful condition.
from Fort Wayne
Submitted on 08-06-2016
Beautiful hotel, excellent service, very friendly and accommodating. It is convenient to all things quaint about this city. I would recommend this hotel and will stat here again if my travels bring me back to Birmingham.
from Laguna Hills
Submitted on 19-06-2016
This was a beautiful and serene boutique hotel. Location was fabulous and the staff and service were wonderful. The restaurant was excellent for breakfast, lunch and dinner. I grabbed a yogurt from their barista in the morning on my way to the airport! Perfect !
from Northville, Michigan
Submitted on 20-06-2016
This hotel is top notch. Absolutely love it. Wouldn't stay anywhere else. The service is second to none. The location is central. And the staff is amazing. To be honest, I didn't want to leave. Can't wait till next year!
from Summit, New Jersey
Submitted on 21-06-2016
Stayed at the hotel for a wedding. Comfortable beds, nice suite rooms, and great room service. Lots of restaurants and cute shops nearby. Even some gravel running paths not too far away. Very good wine list and good brunch at Rugby.
from Richland
Submitted on 21-06-2016
The bed was so comfortable and the room was quiet. I'll return the next time I visit Birmingham Michigan. The hotel bellhop who greeted us on check in and assisted on check out was super helpful and very personable.
from Apopka
Submitted on 22-06-2016
Best hotel in Detroit. Service is great, restaurant is one of the best in the area and the rooms are just the right size. What more can you ask for? We have been staying at the Townsend for years and never been disappointed.
from Brookings
Submitted on 28-06-2016
Fabulous hotel! Very comfortable, clean, and centrally located. Doorman were extremely helpful and kind. Wedding reception area was so beautiful and fun! Staff couldn't have been better. Highly recommend!
from Dearborn, Michigan
Submitted on 29-06-2016
The Townsend Hotel exceeded our expectations from check in till check out. The entire staff was incredibly hospitable and the rooms and building were breathtaking. We attended an event in the ballroom and enjoyed every aspect of it.
from Saint Joseph
Submitted on 30-06-2016
I had a good stay but was charged for extra's I did not use. I am glad I found this out from my bank statement. I recommend anyone staying there check there bank statement before paying the bill. I do not know why we were charged for the extra's but it concerns me that it was done.
from Toledo
Submitted on 30-06-2016
Nice Place to stay and the town is very nice. The suite was very nice but a little over priced. The lobby bar was great and the service was very good. I think we enjoyed the hotel but due to price it is a once in a while type of thing.
from Troy
Submitted on 01-07-2016
We stayed for two days in a suite and adjoining room. The room was clean and had many amenities. The staff was excellent. Everyone was helpful and understanding, especially since we were traveling with toddlers.
from Edmonton, Canada
Submitted on 04-07-2016
Bellmen had my room key ready and handed it to me as I walked in (I am a repeat customer, they know me now). Everyone does everything they can to make this a memorable trip. Front desk is ultra friendly, and the mattresses are ultra comfortable. Curtains make the room super dark if you want it, and the wake up calls and alarms work perfect to get you up in time. Seriously, the best customer service a hotel can provide matched with nice décor and comfortable and nice rooms.
from Bloomfield Hills, Michigan
Submitted on 05-07-2016
Great hotel, great service. Unfortunately got overcharged on tip in hotel restaurant which was disappointing especially for how much we already spent there on room, but very nice hotel and otherwise great service
from New York
Submitted on 05-07-2016
Top-notch service at a classic, quality hotel that meets or exceeds every time. Comfortable beds, Chuck at the bar is a true gentleman and a classic bartender worthy of this hotel. Bellman, front desk, concierge are only too happy to help with anything you may need. Never consider another location when in the area.
from Los Angeles
Submitted on 05-07-2016
Growing up in suburban Detroit, I've always known The Townsend's reputation. It was indeed a wonderful experience. Great shopping, hair salons, walking, gorgeous homes in the neighborhood, and not far from Detroit, where you can have a great vacation biking, art tours, eating! Be sure to ask if there are any special rates when making your reservations. Online the rate showed nearly $100 more per night than we paid with their holiday special.
from WorldWide
Submitted on 07-07-2016
The Townsend is a beautiful small hotel. It has good service and is walking distance to all the bars and restaurants in Birmingham. The rooms are very nice. Most of the major league teams and music artists stay there. Great place for a fancy party.
from
Submitted on 07-07-2016
I travel very extensively, and the Townsend is one of my favorite restaurants. The rooms are very nice: large and comfortable, with many outlets and a strong wifi signal. Service is consistently first rate throughout the various job functions at the hotel. Finally, the area around the hotel is truly delightful, with a number of fine restaurants and bars within easy walking distance.
from Annapolis, Maryland
Submitted on 13-07-2016
The Townsend Hotel as always is a fantastic place to stay and it is a home away from home. The rugby Grille is a great place to meet friends for a cocktail and the bar staff is superb, don't miss this little hidden gem in Birmingham Michigan. The rooms are fantastic, if you can, upgrade to one of their suites, it is well worth the money.
from Franklin
Submitted on 13-07-2016
The best hotel I have used so far. Second to none.The room was clean and bed laid with fresh linen. The bed was very comfortable.. The price is great for such a top notch hotel. I can't wait to visit again.
from Charlotte, North Carolina
Submitted on 14-07-2016
Just got back from my third stay at The Birmingham, and second in eight days. These two most recent stays, as with the first, were superb. I think this hotel is far more well known to those in the metro Detroit area, but I would certainly consider it a "find" for me. Actually, it was recommended by my client, whose office is minutes away. This most recent stay I was upgraded to a suite. Very luxurious and comfortable. The hotel location is awesome - I walked to dining and really enjoyed be... Read more
from Omaha
Submitted on 16-07-2016
This is always my first choice in the area. It is a superior property in the perfect location - and they are dog friendly, which is a top priority for me. I could count on the staff and the quality of the room for a perfect stay.
from West Bloomfield
Submitted on 19-07-2016
This venue was picked by our daughter and her fiancé for their wedding weekend. They were right, this venue was perfect. From the location for the guests, things to do out the front door, to the front door staff greeting, to the celebrities we saw everyday, to the attention given to everyone, I have nothing but wonderful things to say about this weekend experience. Everyone and everything was perfect, attentive, friendly, accommodating to our every need. Thank you for making our weekend bey... Read more
from Flint, Michigan
Submitted on 19-07-2016
Great room in heart of Birmingham. Room was well appointed and clean. Bed was very comfortable. The staff was very attentive. Room was quiet. Will have to come back and try the afternoon tea. Thanks!!
from Rochester Hills, Michigan
Submitted on 19-07-2016
My husband and I stayed here for our anniversary weekend....we paid $460 a night for a regular king bed room. The room was nicely appointed with a beautiful marble bathroom and very luxurious bedding. The level of service received during our stay was high (which I expected at that nightly rate). They even brought us a complementary bottle of champagne and strawberries. It's a beautiful hotel in a good location. I just think that nightly rate was high therefore I would look for a better valu... Read more
from Ocoee
Submitted on 23-07-2016
Great hotel, great location and great staff. My room was modern, clean and extremely comfortable. Decor was on point. The restaurant staff was friendly and the food was fantastic. I can't wait to return soon.
from Mason
Submitted on 23-07-2016
We always in joy our stay. The staff is always great and the hotel is clean and you feel like you are at home and we feel very safe leaving or dogs while we are out. We in joy being able to walk to all the restaurants and shops in the area.
from Delray Beach, United States
Submitted on 23-07-2016
We feel like we're coming home as we return to The Townsend every time we are in the Detroit area. The staff is always knowledgable and attentive. The location is excellent - very close to good restaurants and good shopping. It is the only hotel we would consider in the Detroit suburban area.
from Detroit, United States
Submitted on 26-07-2016
Staff was extremely friendly. Food in the restaurant was amazing. I would definitely return to the hotel for another "staycation" with my husband. I love the area. Always something to do. Cute park and lots of great restaurants and shops.
from Grandville, Michigan
Submitted on 26-07-2016
Could not have asked for more, Beautiful rooms, staff was very helpful and friendly, food and service were the best. The location is excellent, shopping,restaurants and salons all in walking distance.
from Sterling Heights
Submitted on 26-07-2016
Staff was very friendly and made us feel welcomed, especially the bellboys, since they were the first staff we encountered. Enjoyed our dining experiences for dinner and breakfast at the Rugby Grille. Loved the park by the hotel. comfortable beds, clean rooms. The only reason my overall rating is a 4 is the carpet in our room was stained. In general i feel the carpet was out dated and needed to be replaced throughout the 3rd floor. I also feel the wallpaper is outdated throughout the third floor... Read more
from Walled Lake, United States
Submitted on 27-07-2016
Excellent place to take your husband or wife for that first night. I surprised my wife with our first evening at the Townsend. She was extremely happy. The staff was excellent and the accommodations were awesome.
from Frankfort, Indiana
Submitted on 28-07-2016
The hotel is beautiful and the service is beyond excellent. The lobby has a nice sitting area to gather with friends. The bed is the most comfortable I have ever slept in, including my own! I will definitely return.
from Dallas, Texas
Submitted on 29-07-2016
Perfect in every way. Elegant! We appreciated early check in and the beautiful boutique hotel. The staff was friendly and kind to us. The coffee bar was lovely and the baked goods were fresh and delicious. Thank you for making our first trip to Birmingham so memorable.
from Naples
Submitted on 30-07-2016
Best hotel experienced in a long time. People, facilities and service were excellent. Location in Birmingham is ideal and centrally located to all he places and activities we wanted to do. The attention paid to every detail makes the stay even more enjoyable. Every staff member we encountered was friendly and knowledgeable. After the first night we were greater by name by the doormen and vallets every time we arrived or left the hotel. A truly wonderful stay and we are looking forward to our nex... Read more
from Byron Center
Submitted on 30-07-2016
We attended a wedding at the townsend hotel so decided to stay here as well. The hotel is beautiful. The staff are all very friendly and helpful. Our room was gorgeous. The town is beautiful as well, lots of shops and restaurants in walking distance.
from Hopewell, New Jersey
Submitted on 31-07-2016
We're familiar with New York and Philadelphia hotels, and the Townsend is the equal of any we've ever stayed in, at a very sensible price (by East Coast standards.) If you're coming to the Detroit area, I wouldn't consider staying anyplace else. Beautiful, meticulously maintained, and friendly. Nothing we requested was ever a problem. Also located in an interesting neighborhood.
from Laguna Beach, California
Submitted on 31-07-2016
I have lived in Birmingham, MI and since leaving visit on both business and pleasure. There is no better hotel than the Townsend.....it is uniquely situated, walking distance to shopping and great restaurants. More importantly, the level of service is exceptional, the comfort of the hotel is great and the real treat are the beds.....best bad anywhere.
from Birmingham
Submitted on 02-08-2016
I do a lot of traveling and this place does it right, from the front desk to the door guys. I also like that they remember you name and use it every time they address you. Really like the coffee bar that they set up in the morning when you just need something on the fly.
from Cincinnati, Ohio
Submitted on 02-08-2016
Top of the line property with outstanding staff in upscale bustling downtown Birmingham. Service is excellent and staff is highly responsive ?? they anticipate any needs for either a business or vacation trip. Rooms are excellent and spacious, with high-tech and modern amenities. Outsized marble bathrooms. Rugby Grille is one of the top restaurants in the Midwest. A top choice for vacation or business stays.
from Louisville, Kentucky
Submitted on 03-08-2016
We stay at The Townsend every year in July for a girls reunion. The hotel is consistently polished and the staff professional. We especially look forward to seeing Gary, the Doorman, who has been there for 17 years and is the utmost in professional while friendly with regular guests and first timers. The rooms and bathrooms are oversized and everything is luxurious. It is truly in the heart of this bustling little town, you can walk out the door and find great restaurants, shops and spas wit... Read more
from Bloomfield Hills
Submitted on 03-08-2016
Excellent - we were especially impressed with the size of our room and the amenities. We will be back! The service staff was very friendly and helpful, especially the coffee server in the second lobby.
from Ada, Michigan
Submitted on 06-08-2016
I have always loved the Townsend, I even spent my wedding night there. My favorite has always been Afternoon Tea. Several years ago I was diagnosed with Celiac and have greatly missed the tea experience. I recently hosted an Afternoon Tea to celebrate my daughter's graduation, inviting several friends. Before making a reservation, I inquired about gluten free options and was told that it was no problem and they have many "lovely" options. Myself and another guest cannot have gluten. While my oth... Read more
from Richmond, Virginia
Submitted on 07-08-2016
The Townsend has little competition in the area and to its credit it pretty much delivers a high level of service and quality. Room options vary considerably, so the smart patron might want to check out the room beforehand. We've seen a few "clunkers," but mostly they're quite lovely.
from Jacksonville
Submitted on 08-08-2016
My recent stay at your hotel was extremely comfortable. If I needed anything I did not need to look far yet staff was not hovering over me at every turn like I've experienced at some hotels. The spacious bathroom and big bathtub combined with the turn down service with Bose system and chocolate was the perfect ending to my long day. Thank You!
from Harbor Springs, Michigan
Submitted on 09-08-2016
we always try to stay at the Townsend first whenever we overnight in Detroit for both business and personal trips. The hotel facilities and service are 1st class and the location downtown Birminghamcould not be better for restaurants and shopping.
from Dayton, Ohio
Submitted on 09-08-2016
I have stayed at numerous world class hotels all over the world and I can say without question that this is the best establishment in every category - service, elegance etc I highly recommend this hotel and would only ever stay there any time I return to Birmingham!!!
from Port Saint Lucie, Florida
Submitted on 15-08-2016
Have stayed at Townsend before and they always make you feel welcome and it is in a perfect location. Rooms are a great size and food is delicious. Rate is high but it is worth it. Asked about our new puppy upon check out. Bell staff is superior.
from Los Angeles, California
Submitted on 16-08-2016
Ive been staying at The Townsend for the past 11 years and they never disappoint! Front the staff to the rooms to the dinning experience its a 10! I look forward to my next visit to Birmingham so that i can once again stay at The Townsend Hotel!
from Farmington Hills, Michigan, United States
Submitted on 17-08-2016
The Townsend hotel is a thing of beauty from the elegant suites, the welcoming lush foyer, to the dining room and right out to the patio where our family loves to enjoy a meal, weather permitting. I have also been an honored guest at several high tea parties which were very lovely indeed!
from Ottawa, Ontario
Submitted on 18-08-2016
Great experience...staff was excellent and the accommodations were first class. I would recommend the Townsend to anyone looking for a high end customer service experience. Rooms were spacious, food was great.
from
Submitted on 18-08-2016
An amazing location right in the middle of everything, and the friendliest and most genuine staff ever. They all went above and beyond to make our stay perfect but the two biggest standouts for us were Joseph and Gary.
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