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Hilton Garden Inn Boston/Waltham

Boston, MA, US (BOS)

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Based on 549 reviews
With quick access to many business headquarters and famous attractions such as Faneuil Hall, guests will have a great Boston experience.
Room & Rates

1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM ROLLIN SHWR

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV'S WITH HIDEF CHANNELS
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2 QUEEN BEDS

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 QN ACC RM W/BATHTUB

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 QN HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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Hilton Garden Inn Boston/Waltham
450 Totten Pond Road, Waltham, MA US 02451

Located just nine miles from Boston, the Hilton Garden Inn Waltham hotel offers an affordable place to stay that can easily accommodate the busy executive or leisure traveler.Just minutes from Brandeis and Bentley Universities, our hotel near Boston offers easy access to the MBTA Purple and Green lines and provides weekday scheduled shuttle services. The Hilton Garden Inn Boston/Waltham, MA hotel features:* Complimentary high-speed Internet access throughout the hotel* New Garden Sleep System Beds, Microwave, and Refrigerators in all guest rooms* Remote Printing provided by PrinterOn in all guest rooms* Great American Grill open for breakfast and dinner- Evening Room Service* Pavilion Lounge open nightly for cocktails and light dining* Complimentary 24-hour business center* Complimentary workout facilityYou can plan hassle-free meeting and elegant social events at our full-service hotel near Boston.The Hilton Garden Inn Boston makes your meeting and event planning easy. Featuring a dedicated event staff, our hotel near Boston offers these corporate and special event amenities:* 3,400 sq ft. Ballroom for up to 300- divisible by 2/750 sq ft. Board Room* Affordable event packages* State-of-the-art meeting technology and AV services* On-site catering with varied high-quality menus to compliment any budgetThe Hilton Garden Inn Boston hotel in Waltham offers easy access to popular Boston attractions including Boston Celtics and Bruins games, Fenway Park home of the Boston Red Sox, and New England Patriots Foxboro Stadium. This Waltham hotel is the ideal location for business and social occasions.Make plans to experience the superb hospitality and top-notch amenities at our Waltham hotel today.The Hilton Garden Inn. Everything. Right where you need it.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 549 reviews
from Stockbridge, Massachusetts
Submitted on 06-05-2016
Very nice accommodations convenient to our company's HQ, but also to many other companies and, for that matter, to Cambridge, Arlington and even Boston. Right off 128 and across from The Naked Fish, one of my favorite places. Back to the hotel: pleasant and helpful staff, clean and well appointed rooms. Cannot go wrong!
from
Submitted on 13-05-2016
This was my 4th hotel in one week and it was by far the best because of the staff. At check-in we were greeted by Kevin Walker who was efficient, polite, charming, and made me laugh out loud. He made me feel like I was a regular when this was my first stay at the hotel. This was followed by an enjoyable visit with Carly Mucay at the bar. Again, another friendly and welcoming person. She was spot on with food recommendations, kept the water glass full (my personal pet peeve - an empty water ... Read more
from Meriden, United States
Submitted on 18-05-2016
My first contact at he front desk set my great experience in motion with his attention to detail, first to my conversation which he paid attention to and responded. Making sure to address me as Honors member just let me know I was in good hands. In speaking of all of the other workings of this establishment should all be commended... Professional.
from Ottawa, Canada
Submitted on 19-05-2016
I picked this hotel because the brand and the area if you are travelling by car is 20 min from downtown, the staff service is outstanding. The only thing that I didn't like it to much was the bed, little soft for me I need something more rigid, but everyone is different.
from New York City, New York
Submitted on 20-05-2016
A nice representation of the brand. Standard Hilton Garden Inn. The room was a little on the smaller side. And the mattress was not all that comfortable. Even though it was that dial a mattress kind of bed. It was kind of saggy. The hotel was quiet. It's close to a couple restaurants. And the service especially Kevin was top-notch. Nice property overall. Clean and comfortable.
from Washington, DC, United States
Submitted on 31-05-2016
Boston hotel prices skyrocket during graduation week. We found this hotel to be a very good value at that time. While a bit distant from our graduation activities in Cambridge it was a pretty easy drive most of the time, and a nice way to stay out of the crowds and congestion closer in. The only downside was a very noisy air conditioner in our room.
from San Francisco, California
Submitted on 02-06-2016
This is my second or third time staying here on business. Great hotel with easy access to the Waltham and Burlington area as well as Arlington. From Boston/Cambridge you can take backroads and avoid most of the rush hour mess on 90. Room - Clean, well appointed. Choice of floor and away from the elevator. Bathroom - Clean, nice toiletries. Good water pressure and temperature. Parking - Easy, big lot right outside. Bar/Restaurant - Surprisingly decent food. No beer on tap but they do hav... Read more
from
Submitted on 02-06-2016
Every person working there that we came in contact with was extremely nice and welcoming. Our TV didn't work and the guy came right up to try to fix it and said he'd change out the TV for us, which he did within a couple hours while we were at dinner. Good checkout experience too. Comfortable room.
from New York City, New York
Submitted on 05-06-2016
Located nearby the Highway, this Hotel offers us a very clean and quiet room with good Food. We stay for one night and we had a good Dinner NY Steak and Crispy Salmon Steak. At the other hand, the price should be reconsider since the distance to Boston and how many Toll Road that we have to pay.
from Newbury Park
Submitted on 06-06-2016
Rooms are clean and comfortable. Staff is very courteous and helpful. Complimentary breakfast is especially nice with a chef making omelets to order. The breakfast room is quite large and the hotel feeds a crowd with ease.
from Federal Way, Washington
Submitted on 07-06-2016
The staff at this location take the time to learn a lot of the guest names and that adds a person touch, so you're not just another number staying here. Rooms were cleaned daily, Breakfast was great. After a 48 night stay I was very pleased with the service.
from Castle Rock, Colorado
Submitted on 13-06-2016
We brought our father who is 89 to visit his brother in the Boston area. With wheelchair and oxygen it was not easy. The Hilton Garden Inn staff went above and beyond to make us comfortable and welcome. Thank you
from Geneseo, NY
Submitted on 18-06-2016
If you don't want to pay $300 or $400 per night staying in Boston, check this place out for less than half the price. It's a 20 minute train ride to Fenway and the train station is only 7 minutes from the hotel. Free parking, wi-fi and all the other amenities you need on the road, including large comfortable rooms. The manager Kevin was awesome, giving us directions to the train station and making sure we had everything we needed. Plus he sounds like Jim Craig in the movie Miracle.... We'l... Read more
from Stratford, Connecticut
Submitted on 27-06-2016
Each year we visit family in Arlington MA and this hotel is ideal ... far enough away from downtown Boston so you're not paying top prices for a room, yet close enough if you want to drive in for dinner, a show or whatever. This would be our 3rd stay at this property and it has held up well. The hotel is clean. Rooms are well maintained. Staff is very friendly and accommodating. The bar is open til 11 PM or later if busy and breakfast in the hotel is made to order although this year I think they... Read more
from Minnesota
Submitted on 28-06-2016
I stayed in the hotel for a couple of nights due to its convenient location (easy access to downtown and the northern suburbs and towns), availability of rewards nights, and free parking. Mainly it was availability of reward nights on short notice. I've stayed at a couple other Hilton Garden Inns, including the new one by Logan, and was dissapointed to find that the walls in this hotel are paper thin. I literally had to turn around and sleep with my head at the end of the bed on a Saturday night... Read more
from Minneapolis, United States
Submitted on 28-06-2016
This is the second time that I've stayed at this hotel. Both times were for business. The check-in and check-out process was very quick and smooth. The staff gave me a room away from the noise as I had requested and it was very quiet. The room was spacious and clean. The housekeeping staff did a nice job of keeping it tidy for me between nights. The breakfast was tasty. Pretty much the same fare that you would expect (eggs, cold cereal, sausages, muffins, juice, and the like).
from Vestal, New York
Submitted on 01-07-2016
We went to Waltham for a conference and family vacation. The hotel is in the area where quite a few hotels were clustered, so it is very close to the conference hotel. It is also right by the highway, so very convenient. The room was nice and clean. We booked the room on priceline. I believe this hotel also offers express deal (you can guess by checking the star rating, location, and price).
from Milan, Italy
Submitted on 04-07-2016
The rooms in this hotel are nice and clean. Quite and large enough for a comfortable stay. Nice lobby. I didn't like the meat and vegetables served at the restaurant, but the breakfast was acceptable. Unfortunately, bad experiences always tend to be remembered more than good ones. And I regret to realize my experience was similar to other guests reviewing on this site. What happened after my leave was incredible: checking my bank account, I realized the hotel had charged me with an additional 25... Read more
from Akron, United States
Submitted on 04-07-2016
Second stay in a row where they did not replenish towels where I had to go to the cart and get towels. The first time I complained to the front desk and had them bring them to me. If you take away 3 used towels, you should bring 3 fresh towels to the room. I think that makes sense. Also second stay in a row they did not replenish the ice bucket bag. Took the old one but did not replace it.
from Atlanta, GA
Submitted on 13-07-2016
Right off 95. Good quality quiet rooms. Attentive staff. They have a restaurant and bar. Ample free parking. If you like Italian go eat at Osteria Posto. It's about a half mile away. I'm a fan. Nice indoor pool. Cuban restaurant (nice) within walking distance. I didn't eat there.
from New York City, New York
Submitted on 14-07-2016
A good all-around corporate and family hotel. Breakfast was included and very good, while overall hotel quality and hospitality was also quite good. The only negative were the beds...I guess I was expecting a bit more here. Not terrible and certainly clean, but the mattresses were thin and it certainly didn't have any kind of luxurious feel.
from Albany, New York
Submitted on 14-07-2016
Great stay- quick check in and checkout. Glad to see familiar faces and that they recognize me each time I'm in. Accomadated my request for King bed which is very nice, thank you. Just wish I was further down the hall but overall it was great!
from Selinsgrove, United States
Submitted on 15-07-2016
The staff was warm and welcoming. The pool and fitness center were convenient for exercising. Moreover, the location is ideal for forays into Boston. Also, there are numerous good choices for food and drink in the area.
from Houston, United States
Submitted on 19-07-2016
Clean, beautiful hotel. Would return. Staff very helpful, especially Kevin and front desk staff with directions, friendly, and help during our flight cancellation. Comfortable beds. Breakfast was a buffet but at an extra charge. It was very good. Only thing missing would be a Gideon Bible in the room for those who need it.
from connecticut
Submitted on 20-07-2016
Stayed at this hotel Sunday night. We were greeted by Dan, who gave us excellent directions to save time and money to get to fenway for Paul McCartney concert. His directions were precise and he had such a soothing attitude for my nerves. The hotel was clean and quiet in a very safe area.
from Richmond, United States
Submitted on 20-07-2016
I've always had a great experience at Hilton Garden Inns. This is no exception. The room was clean and comfortable, the front desk was efficient and helpful, and I enjoyed using the fitness center. Great location near I-95 in Waltham. I definitely recommend this hotel.
from St. Paul, United States
Submitted on 20-07-2016
The room was right on par with HGI standards. The staff was very polite and helpful. They have a decent sized fitness center with a nice variety of equipment to choose from. They have a large banquet room that would fit about any need.
from Metuchen, New Jersey
Submitted on 21-07-2016
Stayed here for a quick trip to visit friends. Staff went above and beyond to make sure we had a great stay. Convenient location. Room was clean and comfortable. Very good internet connection. Great value.
from philadelphia, United States
Submitted on 26-07-2016
Anything in Boston area is expensive. This place is a good value for the area. Friendly staff. Well maintained. Good location if you have a car. Didn't use the restaurant. Lots of tour groups, but not intrusive.
from Mandello del Lario, Italy
Submitted on 27-07-2016
Being here for business meetings in the area the hotel has a perfect location both near the highway, 30 minutes from Boston airport and with a good restaurant just across. The staff in the lobby is helpful and competent. The wifi (complimentary) is very good and the rooms are efficient and clean.
from New Jersey
Submitted on 27-07-2016
Very pleased with my stay here. Very clean hotel and price was competitive. Room was comfortable with plenty of amenities. I will definitely be back to this hotel when I come to the area again. Friendly service too.
from Foster, Rhode Island
Submitted on 28-07-2016
Perfect place to stay away from the expensive hotels in Boston for a weekend. Very clean room and friendly staff. Check-in took 2 minutes! Subway system wasn't an option but Boston and Fenway Park wasn't on too far of a ride. No hair dryer was the only bad thing
from New Jersey, United States
Submitted on 28-07-2016
Very friendly staff and convenient location. Nice bar and restaurant on the first floor. HHonors members are welcomed with a Welcome Bag (two bottles of spring water) I get free WiFi and even got a free breakfast.
from Montvale
Submitted on 29-07-2016
We are here for a baseball tournament. The hotel is located in an office park and easy walk to several local restaurants. Pulling in the hotel looks great. The lobby is quite nice. However going to the rooms the hallways are a bit shabby and dark. The rooms are on the small side as are the bathrooms. It was neat and clean. Breakfast is not included which is a pet peeve of mine. Doesn't cost the hotel much to provide and it adds a lot of value to the traveler. We've been on the road for w... Read more
from Mahwah, New Jersey
Submitted on 31-07-2016
Comfortable room ,Hot breakfast with good buffet for $15. Great location right off I95 Staff very friendly,Gym and pool very usefulas is business office with computer and printer.Coffee and cookies available in pleasent lobby.
from Pittsburgh
Submitted on 01-08-2016
Stayed 2 nights going into Fourth of July weekend. The rooms were clean and sufficient. The front desk staff was disingenuous. On the day of departure I was promised a place to change due to a late flight out of Boston and when I mean late (5pm). When I came back after spending the afternoon at an event they told me I had to use the restroom on the first floor to "clean up ". After a heated discussion they met my request however but made no apologies. A real lack of professionalism. Secondly, I ... Read more
from Reading, Pennsylvania
Submitted on 03-08-2016
This is the Hilton that the Hilton's forgot about. We travel to Waltham at least four time per year for medical appointments. It is a 6 hour drive from our home. We decided to stay here instead of our usual nearby hotel. Well.....big mistake. I checked in and was given my room keys (electronic) and was told that many times they get "deactivated" by mistake and I should call the office if that happens. Umm, Ok. So we head up to our room and immediately upon entering, the size of the room was... Read more
from Bellevue, Washington
Submitted on 06-08-2016
Breakfast buffet with cook-to-order is nice, but not outstanding for the price. Staff is nice enough, but it's hard to understand how an establishment like this can go multiple days in a row with one of two elevators out of service. Not their fault, but not having access to the Olympics due to their cable vendor was a downer.
from Philadelphia, Pennsylvania
Submitted on 07-08-2016
clean, courteous staff, friendly, comfortable bed, convenient to Brandeis University. breakfast in lobby. Quick check in and check out. Everyone was friendly. Easy to get a cab if not driving there. No problems. Nice tv. Coffeemaker and little fridge in room
from San Jose, California
Submitted on 13-08-2016
In late June, we spent two different nights there in two different rooms. The second night, we got booked on the 4th floor. About 9 PM on we could hear wheeled carts moving around and the sounds of the washers operating. The hotel laundry room was above us. The noise was quite loud. We let this go on for about 30 minutes, until I called the front desk and they put an immediate stop to laundry activities for the rest of the night. Why the hotel would put anyone in the room under the laundry ... Read more
from San Antonio, Texas
Submitted on 14-08-2016
We stayed at this hotel for four days and three nights. Very clean and easy to go to. We travelled from Texas to Boston, and this hotel is very nice. If we plan another trip up to New Enlgand we will definitely stay at this Hilton Garden Inn
from Colonie, New York
Submitted on 22-08-2016
Convenient hotel in the Boston area. Spent 2 nights here. Easy to get to the major highways and the "T". Rooms are clean, service at breakfast fantastic, 24 hour coffee bar & friendly staff. Small indoor pool but nice enough to get refreshed! Would stay here again!
from Montclair, New Jersey
Submitted on 24-08-2016
When we first arrived at the hotel our room was freezing - 66 degrees. I changed the thermostat to 70 and the A/C shut down. Unfortunately it never came back on. At 6:30 in the evening I went to the front desk and informed them that my room was 73 degrees and the A/C was not working. They assured me a technician would be up promptly to fix it. No one ever came. Since we were only staying the one night we decided to just sleep and get through. The breakfast was lovely but there were not en... Read more
from
Submitted on 02-09-2016
Having used this hotel as my base for the past 13 years, at least 4 times a year, I feel I need to do it some justice and at least rate it. It's not central to Boston but the city is just 25 minutes drive away outside of rush hour. The staff are friendly, obliging, helpful and polite. The facilities are clean and typical of this style of hotel. The hotel has undergone some modernisation but some rooms lack the update. The restaurant is basic but the food is surprisingly good. The staff in ... Read more
from Chicago, United States
Submitted on 05-09-2016
Nothing fancy but it met all my basic needs. Plenty of power outlet, good coffee maker, iron, fridge and bed. Breakfast service was good and bad, depending on the server and my club sandwich was nothing spectacular. In retrospect, it's hard not to cross the street to Naked Fish. I should have taken advantage of that more often. Front desk staff was good but almost too professional.
from Long Island, New York
Submitted on 06-09-2016
This hotel was easy to find, the front desk was professional and courteous, and the restaurant was terrific. Kudos to the Chef for a fabulous well-priced meal. The room was clean and had both a mini fridge and microwave. Coffee Service and cookies were in the lobby. The bed was not as plush as a Hampton Inn, and the linens were somewhat worn, but other than that, I would most definitely stay here again. The price was very reasonable for the area and it is a very attractive hotel. There is ... Read more
from Hamden, Connecticut
Submitted on 10-09-2016
The staff treated my husband and I with a so much kindness as they wanted to know, " How do one stay married for 48 years." Be good friends before you say I DO". The housekeeping staff was excellent bring us extra towels without hesitation.
from Des Moines, Iowa
Submitted on 11-09-2016
We stayed here two nights in September. My husband had several appointments in Boston and in the area so this location was excellent. I visited my brother who lives in Sudbury which is only 20/25 minutes away. We enjoyed our stay very much. The staff was extremely helpful and pleasant. Our room was clean and comfortable.
from
Submitted on 12-09-2016
Because of a change of location for the hockey tournament we were going to attend. We were notified of the change only 4 days before the event. The hotel was nice enough to let us cancel our reservation. We will book again here in the future.
from Big Lake, Minnesota
Submitted on 12-09-2016
I'm only reviewing a couple of places that stood out during our anniversary vacation to New England and the HGI in Waltham is one of those two. The entire staff, from the moment we walked in to moment we checked out (7 night stay) made us feel right at home. There were no "phony hello's" or "roll of the eyes" rather the staff expressed and demonstrated a sincere interest in us and our stay. Please note, we were on a reward night week, a completely free stay and we were still treated as if we w... Read more
from Atlanta, Georgia
Submitted on 16-09-2016
The hotel staff was very friendly and the hotel was clean. It does need to be refreshed though. The issues in my room were: the tub surface was peeling, there was mold along floor edge on the back wall of the bathroom, the plastic on one outlet in the bathroom had a broken plastic cover (exposed), mattress was worn out on one side. Otherwise, the location was great, they have a shuttle, and the staff was very friendly.
from Boston, Massachusetts
Submitted on 20-09-2016
I was here on business this past weekend. The hotel front staff were exceptional. They were very friendly, professional, courteous and helpful. My check-in was simple. smooth and seamless. Several front desk employees were there when I arrived and all of them took the time to say hello and to offer assistance. Erryn was very pleasant, fast, efficient and courteous. Paul and Louis were friendly and engaged me in a brief and friendly conversation. Mileyvi Martinez was exceptionally helpful and she... Read more
from Mohnton, United States
Submitted on 20-09-2016
This hotel is a clean, well appointed and friendly hotel that will not break the bank. I highly recommend staying at the Hilton Garden Inn in Waltham, MA. Love the complimentary coffee, cookies and citrus water!
from Guilford, Connecticut
Submitted on 25-09-2016
If you don't mind being 1/2 hour outside the city, this hotel offers a great spot off 95/128, with a very friendly staff, nice rooms, a restaurant, all at very reasonable price. The room was equipped with king sized bed, newer TV, fridge, microwave and Keurig Coffee. All in all, pleasant stay.
from Pittsburg, CA
Submitted on 26-09-2016
I had the opportunity to stay at the Hilton Garden Inn for a business trip. For the most part, the hotel served its purpose as a place to stay. The staff was friendly and the in house restaurant was good; but there was something about the hotel that didnā??t like home away from home. The room felt crowded, in making the room multi-functional, all the furniture took up all the space and provided no space to walk around. My tub drain didnā??t drain as fast as I would like, I stood in a pool of b... Read more
from
Submitted on 26-09-2016
clean, roomy and staff very cordial. Great location- near the interstate and close to the airport. Great restaurant across the street-- the Naked Fish--great food and good drinks, especially the chicken quesadillas.
from Westborough, Massachusetts
Submitted on 27-09-2016
Unbelievable and accommodating staff at this hotel. I was here as the maid of honor at my sisters wedding and they went out of their way to meet absolutely every request we made (all were reasonable) the whole weekend. Highly recommended! All staff were constantly smiling and super friendly in every interaction. I never felt like I was bothering them! I do wish that breakfast was complementary though, that's my only negative comment.
from Clinton, Massachusetts
Submitted on 05-10-2016
I was very happy with my overall stay at this hotel...the nightly cookies were awesome but since there are guests to come down, grab 3 or more and go back to their room, 2 dozens a night is a little low. The only complaint I had was that the bar closed very early (10:00 - 10:30) on the weekends is very inconvenient. Would rather stay in the bar than having to drive or walk across a busy intersection.
from Bernardsville, United States
Submitted on 04-10-2016
This hotel is clean, welcoming, has nice amenities (including free cookies, coffee in the lobby, and Neutrogena toiletries in the rooms). It was clean, comfortable and more affordable than other hotels. The restaurant across the street was great too.
from Charleston, South Carolina
Submitted on 05-10-2016
Reunion with Ship Navy Buddies, close to Boston, I dont recommend Breakfast. The Bar was nice, but there were flies occassionally. We stayed on the 6 Th floor, friends stayed on 3rd and thought it was musty, so asked to switch to 6th. Staff was great.
from Hilo, Hawaii
Submitted on 05-10-2016
"Five of Five Stars." Home base for our military reunion. (I flew in from Hawaii) "Outstanding" place to stay. Clean rooms with updated utilities. Centrally located for local dining and shopping. Highly recommend the "Flank" restaurant for dining. The Hilton Garden Inn is family oriented. It has a dining room/bar combination. Food and bar menus are simple and affordable.
from waltham, ma, United States
Submitted on 06-10-2016
My entire stay was excellent except.... Upon check in I asked for a rate that was confirmed. I did not get it in writing. My mistake because at check out the manager made me just through proverbial hoops to honor the rate I was assured at check-in. Next time I will get the rate in writing. Be sure to do the same! Otherwise, everything was up to a 5 star standard, in my humble opinion.
from San Francisco, California
Submitted on 07-10-2016
1. pre-check in via app was v good 2. was not immediately offered bottled water upon check-in - not good 3. was charged for bottled water on second night of stay - not good at all - and in my view terrible considering the room charge 4. room well appointed for business - plenty of power outlets including by the bed HooRay, in-room Keurig Yay 5. bathroom functional with good shower water pressure However as a result of this stay, I am re-evaluating whether I will preferentially stay at Hilton ve... Read more
from Chicago, Illinois
Submitted on 11-10-2016
The front desk staff was very helpful. The restaurant staff was great. Our kids liked the pool. The work out room is no frills, but all of the equipment was clean and worked well. The sliding glass doors around the pool were a nice surprise.
from
Submitted on 12-10-2016
This hotel has great staff who are what we expect from the brand. Friendly, helpful, courteous. However the rooms are in need of attention. clean but dated. No continental only cook to order and buffet at a cost. breakfast buffet not maintained after initial stock. The area pricing may dictate the hefty nightly stay cost, but the value is definitely not here. Sorry guys just expect more from my go to brands.
from Delanco,NJ
Submitted on 19-10-2016
Our son lives in Lexington, so this is a great location for us. There are also a lot of restaurants in the vicinity. It is irritating that there is a $15 pp charge for breakfast buffet. We breakfast at our son's so this is an issue only on going home day.
from Pittsburgh, Pennsylvania, United States
Submitted on 19-10-2016
I recently had a personal emergency that required me to be in Waltham, MA. The staff at the hotel, particularly Erynn, made me feel like the most important guest they've ever hosted. I can't say enough about the attention to detail and the exemplary service I received from every employee I encountered at the hotel. They made it much easier to handle a difficult situation. I felt like I was staying with friends rather than a hotel. The room was great and so was the breakfast buffet. Have a made... Read more
from Clintondale, NY, United States
Submitted on 21-10-2016
Immaculately clean room. Refrigerator, microwave and coffee maker were very handy. Internet was rather weak, but free. Brreakfast required coupons, which was a bit awkward, but the array of choices was great. Nice place to stay, overall.
from Okc
Submitted on 23-10-2016
Nice hotel, over priced and poor food. Close to freeway and local store. No travel agent discount nor breakfast included. For the high high price it should be included. But they did bring us different pillows when we requested them......
from Estero, Florida
Submitted on 24-10-2016
We stayed at the Hilton Garden Inn the weekend of Oct 14-16 for a wedding in Boston. It was an easy ride using Uber, had terrific service, was clean, musch less expensive than Boston, and the staff was friendly and welcoming. Rooms were large and comfortably furnished and the internet was complimentary. Overall a great experience.
from Salem, United States
Submitted on 26-10-2016
Great stay from the time I checked in, had dinner a couple of Beers and watched the Bruins game. Everybody made me feel welcome as a guest. Grade A experience. Plenty of parking and restaurants near by.
from White Plains, New York
Submitted on 31-10-2016
We have stayed at this hotel numerous times after having stayed at other similar hotels in the area. This one is a keeper. Our rooms are always clean, neat and comfortable. Both my husband and I slept extremely well in their cozy bed.
from burlington, United States
Submitted on 01-11-2016
The staff was annoyed and could not be put out to help us with anything, including issues that were staff error. I've never felt unwelcomed in a hotel before, but this was certainly the tone of our stay. I was visiting with friends for fun weekend in Boston, and was not overjoyed with our stay.
from Greensboro, North Carolina
Submitted on 06-11-2016
This hotel has a tendency to have high rates, but it is ridiculously close to my work -- across the parking lot. The rooms need a facelift, but the staff is extremely nice and helpful. It is within walking distance of some food, which was also very helpful.
from
Submitted on 08-11-2016
This hotel provides you with the best services you can expect while traveling business or leisure in Boston area. Located in Waltham and close to highways, far from traffic jam. Room quiet, good breakfast. Staff members are very good helping hotel customers.
from Leominster, Massachusetts
Submitted on 09-11-2016
I was at the Hilton for business taking a course which was in one of their conference rooms .there was plenty of room and service was provided while in the room the staff came in and took care of any needs . overall I would stay at another Hilton because my experience at the Boston Hilton was very pleasant and comfortable and the staff was friendly and willing to help with accommodations
from Pittsburgh, Pennsylvania
Submitted on 11-11-2016
Overall a nice experience. The staff was pleasant, the room was clean though the layout was a bit odd. Had minor issues with hotel housekeeping in that they did not provide enough towels for a family of 4. Had dinner at the restaurant. It was ok. Food was served hot and quickly. Service was a bit slow. Loved the complimentary coffee/tea in the lobby.
from Poland, Maine
Submitted on 14-11-2016
My daughter is in a power wheelchair. We did not know that they could not accommodate her. Her wheelchair could not fit by the beds nor in the bathroom. They told us the only room available that would be big enough for her had only a king size bed.... not appropriate for two parents and two children. In addition to not being able to, date her in the room, the pool they said would be able to accommodate her as they had a lift chair however after we got her in her bathing suit and to the pool the ... Read more
from New York
Submitted on 14-11-2016
I booked the Hilton Garden Inn with hilton points. i needed a place to stay after giving a talk at Brandeis University which is about 3 miles away. Given the many companies located in Waltham, hotels can be on the expensive side, even though Waltham is quite far from Boston. Generally, the property is well maintained. Check in was smooth. Parking is convenient. I'm Hilton Honors gold so breakfast was included. Will definitely stay there again.
from Palmer, Massachusetts
Submitted on 15-11-2016
The hotel was nice, easy to get to, clean, well-priced. We had a problem with one of the lights in our room not staying on. The pillows were very uncomfortable, but I now know to just bring my own. I would definitely stay there again. The lobby was a wonderful gathering place with comfortable seating and complimentary lemon water.
from Irvine, California
Submitted on 15-11-2016
Room was great! It was clean and had absolutely everything my fiance and I needed, FREE WiFi (for HHonors [free to join]), FREE parking, tasty breakfast, kind staff, free tea/coffee/hot cocoa 24-hours in lobby, Keurig in room, WILLIAM from the restaurant/bar was great and so was the cook! The room is 20 minutes from Downtown Boston by car. Overall, an exceptional experience! Would definitely stay here again!
from New York City, New York
Submitted on 27-11-2016
The final negative was the day housekeeping neglected to clean our room and the front desk response at 8:30 pm was to say they were sorry. We had to ask for clean towels. Overall the hotel was too much of a bargain...you get what you pay for. The manager to his credit deducted one night's charges the next morning.
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