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Embassy Suites by Hilton Boston Waltham

Boston, MA, US (BOS)

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Based on 1057 reviews
The Embassy Suites by Hilton Boston Waltham is the premier, all-suite business hotel located in the heart of suburban Boston`s corporate center.
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Embassy Suites by Hilton Boston Waltham
550 Winter Street, Waltham, MA US

Located in the heart of the Massachusetts Route 128 Technology, Pharmaceutical and Life Sciences Belt and professional corridor, Business and leisure travelers will find everything they need for the perfect stay at the Doubletree Guest Suites Hotel. With a rich and historic surrounding community, the hotel is situated near historic Lexington and Concord and convenient to several universities including Brandeis and Bentley Universities and Wellesley and Regis Colleges. Whether traveling for business or pleasure, Doubletree Boston Waltham will be a convenient, comfortable choice and will meet all of your travel needs.

Beautiful, newly renovated two room suites feature a spacious living room and separate bedrooms. The luxury furnishings include sleeper sofa, armchair, working desk with upholstered chairs, cozy 200 thread-count bed linen, two 37-inch flat panel Hi-Def televisions, alarm clock radio with MP3 connection, refrigerator and microwave oven. The bathroom features granite vanity and a tub with shower. Indulge in Crabtree and Evelyn bath amenities, a bathrobe and thick plush towels for your comfort. As a bonus, each suite includes wireless high-speed internet access.


  • Complimentary Cooked-To-Order Breakfast
  • Complimentary Evening Manager`s Reception featuring beverages and snacks in the open air of our eight-story atrium
  • Renovated meeting and banquet rooms for events
  • Waltham`s largest Indoor swimming pool and spa
  • Newly renovated Fitness Center by Precor®
  • The Award-winning Grille at Hobbs Brook Restaurant featuring Metro Boston`s Best New England Clam Chowder
  • Wireless high-speed Internet access
  • Complimentary parking
  • Business Center
  • A fresh, warm and delicious Doubletree Chocolate Chip Cookie at check in

  • 24-Hour Front Desk
  • ATM Machine
  • Audio/Visual Equipment
  • Business Center (+)
  • Business Services
  • Car Rental Desk
  • Coin Operated Laundry
  • Complimentary Coffee
  • Conference Rooms (+)
  • Continental Breakfast
  • Elevator / Lift
  • Free Area Shuttle
  • Free Breakfast
  • Free Morning Paper
  • Free Movie Rentals
  • Gift Shop on Property
  • Interior Corridors
  • Library / Video Library
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • News Stand
  • Notary Service
  • On-Site Check In
  • On-Site Convenience Store
  • Outdoor Pool
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Swimming Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1057 reviews
Submitted on 15-05-2016
We stay here because our daughter lives in Brookline, about 20 minutes away, when they have good rates. The rooms are wonderful. Breakfast is good--tho often crazy busy.....Noticed that they check rooms now--a good idea. Their seating is small for the crowd they draw.
from United States
Submitted on 17-05-2016
If you enjoy staying at Embassy Suites for all that it offers, then the Waltham location should meet your expectations. Rooms - layout and size are very good. Decor is not exciting and gets a lot of wear and tear from guests. The kitchenette has a sink, microwave and small fridge. No utensils/plates provided nor cleaning supplies - these would be helpful to guests who would be using the appliances and cleaning up after eating. Bath shower has great pressure. Other guest reviews were helpful in... Read more
from Benfleet, United Kingdom
Submitted on 18-05-2016
Saw good reviews on Tripadvisor, alas our experience was not so good. Friendly staff, buffet breakfast was good except at weekend when busy, food & cutlery not replaced. Dirty bin in dining room not washed despite our complaint? Housekeeping were very lapse first day room not made up and dirty bed linen for four days despite complaints, room not hoovered properly and dirty glasses not removed. Alas, this is the first time I have had to write a bad review and I stay away a lot. Problems too with ... Read more
from New Orleans, Louisiana
Submitted on 24-05-2016
This hotel is not close to downtown Boston, but facilities and staff makes it worth while. Breakfast is consistently excellent with lots of choices. Facility and staff were eager to help and cheerful.
from Orlando, Florida
Submitted on 25-05-2016
I was in town for a family funeral and this was a very convenient location. The price was average for the area. Boston seems to be quite expensive, The room was nice, I really loved the evening reception and the staff were wonderful. They made a difficult time more enjoyable. Even though it was busy with events, when I closed the bedroom door, I heard no noise and slept very well.
from Norwalk, Connecticut
Submitted on 30-05-2016
Was here for a quick getaway to Boston area. overall, I thought it was a good value, which seems like general consensus. If you plan on spending time outside of hotel most time and you don't mind driving to get to hotel, this could be good alternative to overpriced hotels in Boston Pro: huge room close to cambridge/boston if you have a car and can avoid traffic jam time.. reasonable rate gym was OK. had a swimming pool albeit we didn't use it good buffet Con: the proximate area itself doesn... Read more
Submitted on 01-06-2016
The hotel has a decent lobby - but on the colder side, uncomfortably cold. There is a bar in the lobby which is visually pleasant - but the noise from the late-stayers can be annoying, especially if kids are trying to sleep. Our room was away from the bar on the 3rd floor but the noise was still pretty audible. Rooms: The first time I have slept on a 2-in-one couch (which can be converted to a bed) - that was actually pretty comfortable. There was a fridge and microwave in the room. The fridge w... Read more
from Waltham, MA, United States
Submitted on 15-06-2016
Pleasant staff, comfortable rooms and efficient waitresses made my stay memorable. Just watch what lane your car is in in order to get to the entrance to the parking lot. Food was great and bed was very comfortable.
from Omaha, Nebraska
Submitted on 18-06-2016
Staff was very friendly and helpful. Enjoyed the evening reception the 3 evenings and each evening had different items to choose from. Ordered food from the bar area and it was excellent. Rooms very clean.
from State College, Pennsylvania
Submitted on 18-06-2016
Embassy Suites provide great value. Often for the same price you would pay for a typical hotel room, you get a spacious suite with a kitchenette, living area, separate bedroom and a bathroom outside the bedroom. It works great for couples on different sleep schedules! You also get a very nice complimentary breakfast and a complimentary evening reception. This is my favorite hotel chain!
from ca
Submitted on 19-06-2016
Embassy Suites consistently performs for the value received. Living room and private bedroom, made-to-order (free) breakfast, managers reception (although due to local laws, they cannot provide complimentary beer and wine like most ES) We also needed to use the business center and equipment was down, so the front desk cheerfully assisted us with faxing and emailing urgent documents right there at the desk. Not once, but twice. (Thank you, ES staff- you really went out of your way and we truly ap... Read more
Submitted on 21-06-2016
This hotel was located off the freeway so access was easy. The facility was well taken care of and breakfast was fantastic. We would stay here again in a heartbeat. The evening snacks were very good and service was excellent.
from San Francisco, California
Submitted on 27-06-2016
I recently stayed at the Embassy Suites. This is a great hotel, with kind and friendly staff. The only problem was it is about 45 minutes (with traffic) out of the area. However, the train is close by and convenient. The breakfast is excellent, the staff always willing to help and the hotel very clean.
from Washington DC, District of Columbia
Submitted on 29-06-2016
Attending a high school reunion, my wife and i stayed here over a weekend. It is a beautifully renovated hotel which means it does not look like your more traditional Embassy Suites. The breakfast is excellent. We were surprised that this location doesn't offer complementary alcoholic drinks at their daily evening reception, but the finger food was very good. Was really shocked when I purchased a small bag of chips and Reese's Butter Cups and was told that the cost was $7.50, but this is the... Read more
Submitted on 30-06-2016
We were 4 adults needing a suite for a night near Boston. I have stayed in Courtyards before and this location did not disappoint. Front desk staff was very helpful and friendly. The pool was huge and clean - nice extra. The happy hour food spread was a bit spartan - (but free!). The traffic was more of a pain and longer than I expected from Boston - about 45 minutes.
from Boca Raton Florida, United States
Submitted on 30-06-2016
We have been to his hotel many times and find it a great value, luxurious, and a terrific location if you are visiting Boston. The fitness center and pool are great. The breakfast is wonderful! We love stretching out in the rooms!
from Stamford, United States
Submitted on 30-06-2016
We really enjoy the Embassy Suites. The rooms are clean, the STAFF PRIDES ITSELF on being excellent. For the most part the value is great. Complimentary ALL YOU CAN EAT breakfast including an custom omelette bar. The Philly hotels have complimentary cocktail hours, however the Boston hotel only does soft drinks. So Philly as that over Boston. The swimming pool is great especially for the kiddies. The only issue I have is that the rates can fluctuate by over $100/night, so make sure you double ch... Read more
from New Haven, Connecticut
Submitted on 04-07-2016
This was a two night stay with my two sons. We had to use the Paul out sofa bed, which was very functional. We were also very tired the first night and ordered in the room. The service was prompt, and food was OK for room service. Everything else was OUTSTANDING. The breakfast was very nicely done (like always), and the service staff was excellent.
from York, United States
Submitted on 04-07-2016
This was a great hotel. the breakfast was very good - with delicious blueberry muffins. The rooms were clean and the staff was friendly. You get a $10 credit to spend in the restaurant or gift shop if you decline housekeeping which I thought was a good idea. I would definitely stay here again.
from Albany, New York
Submitted on 05-07-2016
Stayed here for an overnight with my kids as we were visiting Boston for the weekend. The hotel was great overall. Nice location - easy to get to and from Boston attractions by car. Room was mostly clean and spacious (we had a suite). Pool was salt water, which was a really nice surprise! Breakfast was plentiful and better than most free hotel breakfasts. We had no issues with noise. Only complaint is the person who checked me in was not terribly nice. I do not use credit cards and my deb... Read more
Submitted on 07-07-2016
This was our first stay at an Embassy hotel, and the stay was fantastic. We were quite impressed with the room, it was quite spacious and we really liked the layout with the living room, separate bedroom and a little kitchen area separating the 2. With a family of 4, we didn't feel as though we were right on top of each other. This particular Embassy had a very nice workout room sponsored by Precor with good quality Precor equipment. The room was large and very clean. Breakfast was included and ... Read more
from Roseland, New Jersey
Submitted on 07-07-2016
Common areas are not well supervised for cleanliness, e.g. lobby restrooms. More important: a guest's medical emergency in pool area triggered a fire alarm and request for evacuation. Staff was woefully unprepared, giving conflicting instructions to different guests, resulting in chaotic situation. Of all categories for proper training, this would rank high, and there is no question that the staff is improperly trained for emergencies. Otherwise, it's a nice hotel, but do not stay on a high floo... Read more
from Detroit, Michigan
Submitted on 09-07-2016
Must have a car to enjoy Boston. We did the park and drive option (Riverside Station) and it was so easy. Once back at the hotel we were very impressed with the room, staff and facilities. Would stay here again.
from Lisbon
Submitted on 09-07-2016
We came for the NE Elite Football Camp at Bentley (which is approximately 5 minutes away). This is the second year staying at this hotel. Both times have been a wonderful experience. Staff is friendly, rooms are clean, room service is fantastic and the breakfast is a hot, made to order breakfast. Definitely will be back next year.
from Williamstown, United States
Submitted on 09-07-2016
We were looking for a decent hotel suite close enough to Boston to make it easy enough to get into the city. I had to work the July 4th weekend in Boston and my wife and two of my children were coming along so they could enjoy the Boston 4th of July celebration on the Esplanade and also take in a Red Sox game. Hotels in Boston were very expensive and parking was an extra $50 for the ones we looked at. We found the ES in Waltham which worked out very well. The hotel was very nice, clean, wonde... Read more
from Salem, New Hampshire
Submitted on 10-07-2016
Great place to relax with the fam. The hot tub was bubbly and relaxing and the pool was large. The food was Great! I got the skirt steak which was beautifully plated and tasted delicious!!!! They even made a special fruit punch from scratch for my daughter . Very nice people here. Check in was smooth and easy. Had a really great time.
from DeForest, Wisconsin
Submitted on 12-07-2016
Enjoyable 5 day stay over the Independence day holiday at the Embassy Suites Waltham, MA. The morning breakfasts on the weekend and on the 4th were very busy, but the hotel was well equipped to deal with it. The room was everything I expected from Embassy Suites: quiet (despite the busy time), clean and well... perfect! The only anomaly was a fire drill, which turned out not to be a fire but some accident (?) in the pool area. But again, the staff handled it superbly and we were only outside fo... Read more
Submitted on 12-07-2016
clean, well organized and spacious rooms, great breakfast and evening reception, friendly and efficient staff, beautiful surrounding area and quiet, great value for a hotel that's within a short distance to Boston downtown but yet offer peaceful relaxing sleeps
from Windsor, California, United States
Submitted on 13-07-2016
My husband and I have stayed at this property on and off for twenty years. It used to be a Doubletree and was fantastic. I always looked forward to every aspect of my stay in those days. Since it's become an Embassy Suites, things have changed. After avoiding the place for a few years we decided to try again. In reading some of the previous reviews I see mention. of bad smells and/or problems with air conditioning units. That was something we experienced as well. Our room, 715, had an air condi... Read more
from Rockholds, Kentucky
Submitted on 13-07-2016
Hotel was clean, beds were very comfortable. The complementary breakfast was the best breakfast during our entire vacation. Very clean and helpful staff. Would have stayed the rest of out vacation at this hotel if closer to downtown Boston!
from new york city, United States
Submitted on 13-07-2016
The room and air conditioning were so clean we did not need our allergy meds like we do in other hotels! Receptionists and Housekeeping staff very courteous, friendly and helpful. Great overall experience!
from Davis, California
Submitted on 15-07-2016
We stayed in room 831 (top floor). The around $350 per night cost is extravagant for a relatively run down place. If the price was about a third of the actual one, then the place would be fine. The breakfast that is included in the price was good though the coffee they serve is not. Our room needs updating. Things were creaky and rickety, and the sink water would alternate between very hot and very cold, but nothing in between. One of the positives was the relative quiet of the room. Again, the ... Read more
from Staten Island, United States
Submitted on 15-07-2016
Great hotel. Nice rooms. Excellent all around service. Would stay here again.. A++++ Went to Fenway Park to see game and was only 10 minute drive. The staff was very helpful in giving us directions to park. The staff was very friendly and helpful. Would definitely stay here again if visiting Boston area.Rooms were clean and spacious. The breakfast was fabulous and had a variety of foods. The omelet station was the best ..
from Grapevine
Submitted on 18-07-2016
Cost was out of line for the value received and with competition. Very unhappy with what was paid. Room was clean but nothing outstanding. Breakfast was ok and night buffet was limited. Not really impressed
from Lansdale, Pennsylvania
Submitted on 19-07-2016
We had a wonderful stay and the breakfast was out of this world. Our room was the perfect size for what we needed and plenty of space. When we tried to check in early we were given a different room but that was OK.
from Boston, Massachusetts
Submitted on 20-07-2016
I have been to the Embassy Suites many times for events in the past. However, this is the first time I stayed as a guest in the hotel. I was pleasantly surprised. We stayed at the hotel for a family wedding as did many other guests. There was an excellent group rate. In general, the hotel was exceptionally accommodating to the guests who attended the wedding- including services and making more rooms available. There was a rehearsal dinner space available which was excellent. The hotel is conv... Read more
from Rockaway, United States
Submitted on 20-07-2016
First time staying here, won't be my last. I come to Boston for both business and leisure, this location will be my first choice. The staff was more than helpful, the room was clean and well maintained and everyone I had any kind of dealing with was so friendly and professional, as the title says..... What a stay!!
from Chicago, United States
Submitted on 20-07-2016
Regardless of what you're doing in town, this is the right hotel for you. Free breakfast is cool, and the breakfast staff here treated us better than any other breakfast team in a hotel I've stayed at (comp or non-inclusive). The rooms are huge. Typical Embassy Suites layout, but if you haven't experienced how big they are, stay and find out for yourself.
from Bangor, Maine
Submitted on 22-07-2016
Great hotel, close to the city. Room was very large and clean. Great price, free wifi and breakfast. We will be back for sure!! We were able to enjoy the free breakfast and it was much nicer than other hotel, even had someone how cooked eggs to order. Parking was free and adjacent to the hotel, just off the interstate. In a very nice area, clean and felt safe.
from Maryland
Submitted on 23-07-2016
Ok....Here it is. Embassy Suites in Boston / Waltham is the perfect spot several miles outside the city of Boston. The room on the 8th floor was clean and modern. Service and staff were very friendly. Many hotels in the area don't offer free parking, but here it is free! Front desk staff even advised us to drive to the Riverside Mass Transit Station to park and catch the train downtown where parking was a nightmare. I can??t say enough about the free breakfast and the evening hors d'oeuvres. If... Read more
from Queens, New York
Submitted on 24-07-2016
Great experience and highly pleased. The staff was very helpful and nice. Clean hotel. Enjoyed the pool and gym. The breakfast was excellent. Will visit again. The room was comfortable and clean. Loved it!
Submitted on 25-07-2016
Location: centrally located. Close to Concord & Lexington. Approximately a 20min drive to Boston. We rented a car, so not sure how close to public transportation (train depot, etc). Room: Comfortable bed. Room included mini fridge & coffee maker. Our air conditioner stopped cooling at 2 different times during our stay, but the engineer was quick to respond and fixed the issue both times. Breakfast: busy in the morning, recommend going before 8 to beat the line for cooked breakfast (omelette... Read more
from Chester Springs, Pennsylvania
Submitted on 26-07-2016
We went to Waltham to visit Brandeis University with our daughter and added Boston University and University of Massachusetts Amherst. The hotel was convenient for Brandeis and Boston U. We knew Amherst was far away and it was the day we were leaving. The hotel has a nice breakfast buffet each morning. The rooms were clean. We were glad it was out of the traffic zone of downtown Boston. Embassy Suites is a good place to stay when visiting Boston area colleges. Drive time-10-15 minutes to downtow... Read more
from Port Washington
Submitted on 26-07-2016
Second visit to this hotel. Close to Cambridge with better prices and free parking. Both times have been pleasant with no issues other than lamps that didn't work( both visits). This hotel has the best free breakfast that you will ever see. Huge array of food, all delicious. Will stay here every time we visit our son.
from Albany, United States
Submitted on 27-07-2016
The hotel is spacious enough to have some privacy. The hotel was sold out the weekend we stayed, but it never felt crowded. Nice pool area that stays open late. The kids enjoyed the breakfast and snacks provided.
from newport Beach, United States
Submitted on 27-07-2016
Companies seem to be telling their employees to be really nice to customers so they will come back. They forgot to add listening to the customer when they have issues and resolving them. I had a lost and found issue and am still trying to resolve it. No follow up whatsoever. Also, they tell you about all these rewards for being a HHonors member and then don't help you get the points. Too much extra work.
from Pittsburgh, United States
Submitted on 29-07-2016
We were there on a business trip for my husband. I attempted to use the indoor pool. The smell of chlorine about knocked me over when I opened the door to the pool. Then I got down by the pool and noticed the cloudiness in the pool and hot tub. I also noticed all the clumps of hair in the pool. It was so unappealing. Consequently did NOT use the pool or hot tub. I mentioned it to the front desk and he looked at me like I had three heads. Breakfast was less than stellar. We had an early ... Read more
from Fort Lauderdale, Florida
Submitted on 31-07-2016
My family stayed here for several nights while we were visiting colleges with our son. Clean, comfortable and roomy. Large bathroom with lots of counter and shelf space, good toiletries, and large towels. Fridge, microwave and coffeemaker in the suite. Excellent breakfast with many choices. Only drawback was poor WiFi in the bedroom. Will definitely return.
from Galway, Ireland
Submitted on 03-08-2016
Unlike some suites this one gets my vote because it has a pool and a modern exercise gym which is open 24x7. It is slightly dated internally but you still get the suite experience which to me is preferable to a hotel room. Breakfast was adequate for most business travellers
from Rochester, New York
Submitted on 04-08-2016
Our go-to hotel for our frequent family and business trips to the Boston area. Located on 128 this hotel is 20 minutes from Cambridge, downtown or almost anywhere in the Boston area. Embassy rooms look the same system-wide and offer suites with lots of space and amenities. The breakfast and managers reception are nice additions, easy parking and often pretty reasonable prices given the generally high cost of hotels in Boston. The hotel gets a ton of use, but is regularly refreshed and upgrade... Read more
from Springfield, Massachusetts
Submitted on 07-08-2016
Embassy suites has always been one of our favorite hotels and this one offered a great deal during peak season while using the Hhonors app. Direct booking with up to 24 hour cancellation without penalty cause life happens and I have certainly had life happen before and lost 50% of my money so I try to direct book at hotels as much as possible unless the deal is just too too sweet to pass up. Another thing I like about the Hilton Honors app when I booked is that I was able to select my own room b... Read more
from New York City, New York
Submitted on 07-08-2016
Ordered the coffee Pods to make coffee in room as I was only given Decaf. Took 45 min to arrive. Also, used to give u ten buck voucher for each day you abstained from room cleaning for use at over priced "restaurant" but then changed to 10 buck voucher in gift shop where sodas/candies are 4.50 each. Obvi a rip off.
from New Britain, Connecticut
Submitted on 07-08-2016
We stayed at this hotel for just one night. The room was great! Very clean and comfortable! Staff was very friendly. Restaurant and bar was nice and food was delicious. Morning breakfast was busy, they ran out of utensils and we had to use plastic but it was still good. Fitness room (and pool) was a little difficult to find but it was clean with a good amount of equipment. I would definitely stay there again!
Submitted on 08-08-2016
I've stayed at many Embassy Suites and this was one of best experiences. Location perfect for Boston area trips. Check in and rooms great - I needed 2 and they automatically put them next to one another - very clean. Levi at the desk extremely professional friendly. Free Breakfast totally good. I would absolutely stay here again.
from Virginia Beach, Virginia
Submitted on 09-08-2016
I have always liked Embassy Suites hotels, and most of what I found here reminded me why. Very clean and quiet rooms, good amenities, excellent free breakfast, and friendly staff. However, on this stay I was taken aback when I was told they did not have any NBC stations in their tv package and I would be unable to watch the Olympics unless I went to the bar. Very disappointing. If I had known that before check in, I would have gone over to the Courtyard by Marriott.
from Reykjavik, Iceland
Submitted on 11-08-2016
We stayed at the hotel for 6 nights and found it very satisfactory. The microwave and fridge were excellent and came in very handy as we needed to cook for the grandson who was at a baseball camp with the Celtics. Only thing we can complain about was a group of children who regarded the hall as their playground!
from Washington, United States
Submitted on 17-08-2016
Very clean . Spacious and luxurious rooms . Generous and diverse complimentary breakfast Location is about 15 miles from airport , so make sure you have transportation. Friendly and attentive staff , overall a good experience
from Roselle Park
Submitted on 17-08-2016
I would definitely recommend your travel stay at the Embassy Suites. Quality of food is excellent, friendly staff, spacious rooms, and clean facility to relax during your stay. I would highly recommend friends and family to stay at the Embassy Suites.
from ny
Submitted on 31-08-2016
We got a really good deal on our stay during Boston visit. It's about 20-30 Min drive from Boston major attractions so it was well worth the saving. Lobby is great rooms are just ok. One of the room windows looking into interior of the hotel and therefor there is no light coming in as you have to keep it closed all the time. Rooms are sort of clean but not consistent. There was a dusty exhaust fan in the bathroom falling off the wall. Carpet looked bit dated. Elevator carpet smelled like it was ... Read more
from Waltham, Massachusetts
Submitted on 31-08-2016
The quality of the pillows was horrible and that's why we left few hours after checking. My wife couldn't sleep and we decided to go to another hotel nearby. The cleanness of the prestigious hotel was awesome except the quality of the pillows. I strongly believe this inconvenience can be fixed ASAP.
Submitted on 02-09-2016
This hotel is outside of Boston but it's nice to have a place to escape from the hustle and bustle of the city. The staff was very helpful and provided us with alternate directions and options of places to eat. I would definitely suggest this hotel but it's about 20-25 minutes outside of the city.
from USA
Submitted on 04-09-2016
The room was spacious and comfortable. The hotel was busy over Labor day weekend, but the staff was professional and up to the task. Like most embassy suites, the breakfast was robust This was originally a doubletree, converted a few years ago only complaint: the carpet looked a bit worn
from Boston, Massachusetts
Submitted on 04-09-2016
For years I have always stayed at Popular Hotel chains, until one day I did a blind booking, find out where you stay after you click on payment. What a pleasant surprise, this hotel has Huge comfortable rooms with a separate living area with a sofa and a flat screen television. The lobby is spacious with plenty of seating and a bar that sets up complementary soft drinks with snacks/dips after check-in. There is a indoor-heated pool, fitness room the largest second floor meeting area I have ever ... Read more
from Bellefonte, Pennsylvania
Submitted on 07-09-2016
Twice, yes twice, they missed a wake up call for me and continue to refuse to listen to this complaint. In fact, I believe the staff mocked me. In addition, the beds are rocks and I could not sleep at all. I really would not suggest this place unless you are looking for a bad night sleep, unreliable staff, potential to miss your meeting, and management that is unresponsive to their poor service.
from Bardonia, New York
Submitted on 14-09-2016
Every time we visit Boston, we first check the Embassy Suites for availability. The staff is friendly and they make checking in easy and fast. The suites are clean and good size (my kids enjoy the separate living room area). There is a good selection of breakfast items and the omelette station is very popular.
from West Palm Beach, Florida
Submitted on 14-09-2016
I paid for the upgrade to the Governor's suite - WORTHY! Lovely large room with separate 'kitchen' area including 'dorm' type fridge and microwave. A little surprising that not a single 'kitchen' item in the drawers/cabinets (no fork, spoon, nothing). Great FULL breakfast bar included each morning. Tiny business office- but amazingly for being in Boston's tech corridor (or maybe not) - the biz office computers did not work, the printers there did not work, nor did the hotel's fax machine wor... Read more
from Longwood, Florida
Submitted on 14-09-2016
Easy access to the I-95 (but be wary of "rush hour" traffic which lead to Los Angeles-style traffic jams for miles), the hotel is true to the brand and provides services as expected. There are some interesting local eateries in Waltham which is a 2-3 mile drive, but not much else (though a Costco is literary a 3-block walk away). Staff was very friendly and professional. Breakfast and the Manager's 5:00 pm Special were both welcomed and good way to start and end the day. Housekeeping seemed a b... Read more
from Atlanta
Submitted on 15-09-2016
Room was great. Employees were really nice and friendly. Around midnight we felt the air conditioning wasn't very cold and they actually sent a maintenance guy up to replace the filter and check the air-intake. After he left the AC dropped about 3° which is perfect for us. The breakfast was amazing. A lot of good choices. And the price was surprisingly excellent. I will choose this hotel again and again.
Submitted on 16-09-2016
Loved this hotel, very clean, very modern, loved the buffett breakfast. i really recommend it. they give you complementary snacks in the afternoon. i ordered room service and the food was excellent. free parking, free breakfast, good location
from Ithaca, New York
Submitted on 16-09-2016
Convenient location, ample space, clean, comfortable, well-appointed rooms and a generous breakfast. The rate was eminently fair. It filled every box for us.We'd return there next time business or pleasure brings us to the area.
from Manchester, Maine
Submitted on 17-09-2016
Must stay,well worth the money. Evening snacks are great and breakfast is wonderful. Pool is great too. Just outside of Boston and right off 95. Can't go wrong. Everyone is friendly and the common area is a great place to watch the game.
from Lilburn, Georgia
Submitted on 18-09-2016
1st, know that this location does not provide alcoholic beverages during happy hour. Something about it being outside of the Boston rules. Other than that, it was an okay stay. The complementary eats were just okay. Rooms were spotless and large. Quiet and comfy. Room had frige, microwave, coffee maker, hair dryer, and iron
from Dallas, United States
Submitted on 18-09-2016
nice hotel, obvious attempts to be gracious to guests no issues, no hassles complimentary shuttle service to local businesses, which is great. complimentary breakfast was terrific, eggs were wonderful. front desk staff were efficient and friendly
from Maitland, Florida
Submitted on 20-09-2016
High school reunion and family reunion - hotel, very comfortable, friendly staff, food and facilities were very good. They have a nice pool, excellent made to order breakfast. The restaurant is very good and the events staff also excellent.
Submitted on 20-09-2016
This is a great hotel to take your family. I have stayed a couple of times. Its quiet, its elegant, spacious, and is very easy to get to. There are amenities for the kids (pool, gym etc) and the breakfast was amazing. Our room had two seperate areas one for the kids with fold-out and TV, bathroom/kitchenette in the middle, then Bedroom with TV on the window wall. It seemed like almost no-one was there on a week nite, but not empty enough to make it creepy.
from Boston, Massachusetts
Submitted on 23-09-2016
Been here many times. Staff friendly. Suites large and comfortable. I don't like the new arrangements for breakfast with a very downmarket buffet although there is still a chef to make fresh omelettes and fried eggs
from Eureka, California
Submitted on 23-09-2016
Daughter has frequent sporting events in the area and this will be our new go to spot. Room was fantastic, pool and hot tub were clean, and the breakfast was by far the best complimentary breakfast you will find.
from Boston, Massachusetts
Submitted on 26-09-2016
Stayed here on Business recently. I will say that it was a very pleasant experience, overall. I had a large king room with a really nice, comfortable and clean bed. As usual, I closely inspected the linens, sheets, pillowcases and bath towels for cleanliness and freshness. Everything was perfect! I was very satisfied with the level of cleanliness in my room. The carpet was clean and the whole room smelled fresh and clean. A/C was ice cold, too. TV was large enough with a fully functional remote ... Read more
from East Meadow, New York
Submitted on 26-09-2016
One night stay in Room 725. Staff are helpful and friendly. Quiet room not too near the elevator. View is of the parking lot. Check in and check out was quick. the room was ready early. parking was near the front door and free. the room has two televisions, one in the living area and one in the bedroom area. Safe in the room, microwave and refrigerator. Wifi is poor but they are supposedly upgrading it. Shower water got hot quickly. Sofa in the living area not too comfortable but the single chai... Read more
Submitted on 27-09-2016
Overall, we love the Embassy Suites and its many benefits, from the wonderful buffet breakfast to the manager's reception at night. They offer down pillows, and internet in the rooms for Hilton Honor's members. We had some issues with the heat/cooling system, but the front desk was quick to try and make it right for us during our stay.
from Marietta
Submitted on 27-09-2016
Great suite room. Love the refrigerator and the fact that there are two rooms, as my husband and I are on different sleep schedules. The breakfast with your own style omlet is great! Will definitely stay there again.
Submitted on 01-10-2016
We were there with a large tour group. We finally got there and were starving. My husband and I sat there for 30 minutes, no service. Finally a lady said have you been helped, we said no. She said she get someone to us. 15 minutes later, a guy asked if we had been helped, we said no and also said he'd get someone to us. In the mean time, 3 other couples had sat down near us at separate tables. Across the way, I saw a man cleaning up a table and got his attention. He came over and took our order.... Read more
from Newton, Ma
Submitted on 03-10-2016
As a result of home repairs, I had occasion to stay at this hotel for one night. After an ititial challenge I encountered with my phone reservation, the rest of my stay was very good. Checking in at the hotel was easy and quick. Our room was large, comfortable, and totally quiet. The towels were very white, quite large and absorbent and the shower was refreshing. The two large televisions, which we did not use, seemed responsive. We didn't have dinner at the hotel, but the hamburgs I noticed be... Read more
from new york
Submitted on 09-10-2016
Check in staff not friendly not accommodating seemed distracted and bored. Beds are too soft. My room wasn't so clean and I had to move several times to get a room that was decent. Many other hotel choices in this area. Just because tripadvisor ranks #1 doesn't mean it is. I would not stay again.
from Eden Prairie, Minnesota
Submitted on 10-10-2016
We stayed at this hotel for 2 nights and loved it here. The rooms have a separate area for the television/couch area...bathroom in between with wet bar area and then the bedroom to the back of the suite. They also have a snack time right before supper hour which is a good idea!!! If you want something more substantial there are additional items you can order. In the morning there is a HUGE breakfast area. Made to order omelets if you like and then the standard breakfast choices. Very quie... Read more
from Framingham, Massachusetts
Submitted on 11-10-2016
You pay for Internet if your not a Hilton Honirs Member and then it is weak. Food is outrageous $19.00 for a hamburger. Your better off ordering out and bringing your own liqueur. Was there for the weekend for my reunion so was in several rooms. Couches needed cleaning.
from RANDOLPH, United States
Submitted on 11-10-2016
This hotel has everything you need. I requested two rooms connecting to each other and everybody loved it. The hotel itself was really nice and the staff was very friendly and helpful on the phone and in person.
from Pennsylvania, United States
Submitted on 11-10-2016
Stayed at this hotel based on location. It is a modern hotel, with an updated, clean, comfortable suite. The bed was supportive, affording me a full nights sleep with no aches or pains in the morning. The breakfast had everything you could want, including an omelette station. Pleasant overall environment in a great location, near highways. This place represents an excellent value.
from New York City, New York
Submitted on 12-10-2016
Fairly generic -- but reliable -- Embassy Suites property, with convenient location along I-95. Staff was excellent and friendly. Breakfast (included) was considerably above average, with cooked eggs. Group event catering was very good.
from Carmel, California
Submitted on 12-10-2016
Stayed here for almost two months so we were looking for a large space that could approximate an apartment, restaurant on site, free parking, good service and location. Area felt safe, ample parking. 1) 4/5 Location - restaurants nearby, businesses, near highway. Could get pretty heavy traffic during rush hour. Also had a restaurant on site, free breakfast, happy hour. Busy hotel for weddings, popular for conferences, mini store on site 2) rooms 4/5 - two rooms, comfortable bed, nice living ro... Read more
from Long Island, New York
Submitted on 13-10-2016
Love the Embassy will always try to stay at one before booking a another hotel!!!!!.They have 2 rooms for the price of one all rooms come standard with a refrigerator and a microwave. Room service was very fast. Even though they told me 20 minutes they were there in 10 minutes.
from Easton, Pennsylvania
Submitted on 14-10-2016
Good hotel overall; lacks a full time coffee vendor for such a sizable facility. Breakfast area needs to be rearranged - poor flow and not enough glassware to service all of the guests. Tables lacking during peak times.
from Long Island
Submitted on 16-10-2016
Went here on a business trip. My room was clean and I had everything I needed. They have a hour where they serve snacks and soft drinks at 5:30 in the evening and they have the best free breakfast I've ever had at a hotel that was included with the price.
from Houston, Texas
Submitted on 17-10-2016
Came in for a family wedding. Convenient, atrium lobby, clean spacious rooms. Buffet breakfast was ok...overly crowded and cold eggs so didn't eat much. Grounds were festive for the fall. Personnel was friendly.
from Toronto, Canada
Submitted on 17-10-2016
The suites are exactly that, suites with lots of room a separate living and sleeping room connected by a kitchenette. Extremely comfortable and spacious rooms. However the design is quite weird to say the least... All the rooms face an inner courtyard which is just a carpeted center in the hotel. The stairs go from the top of the hotel down the the 3rd floor, but don't let you get to the lobby without navigating through the rest of the hotel. Don't get me wrong, this hotel is good but it's fo... Read more
from Ramsey, New Jersey
Submitted on 18-10-2016
Our family of four was in Boston for a BC-Clemson game (Go Tigers!) Given a very good experience with an Embassy Suites stay in Orlando, we decided to try the Embassy Suites in Waltham. Friends who either went to BC or live in Boston all advised that trying to park near the BC Alumni Stadium (Chestnut Hill, MA) was a bad idea and basically impossible. I looked for a hotel in decent proximity to the Riverside Station in order to use the ??T?? system which was definitely the way to go. Ove... Read more
Submitted on 18-10-2016
Have stayed here a few times in the past and was always very pleased with everything at this hotel. The room, the pool, the decor and the breakfast buffet! A short driving distance from Boston, probably 10-15 minutes, needless to say, if you don't mind that, this is the perfect hotel for you.
from Madison, Wisconsin
Submitted on 20-10-2016
Visiting Boston area with husband, daughter & daughter's boyfriend. We had a one bedroom suite which was good for the four of us. Breakfast was included and very good. We were initially planning on taking the train into Boston, but the weekend schedule did not meet our needs, so we drove. It was about a 35 minute commute
from Jeffersonville, Vermont
Submitted on 22-10-2016
We had the whole family including small children. The hotel was extremely accommodating to every need even late. The food was good and the pool was nice. The staff was helpful with directions and friendly.
from Tel Aviv, Israel
Submitted on 24-10-2016
Big specious suites with plenty of storage and very clean. Large, comfortable beds and good sleep quality. Staff was nice and friendly. Some negative were poor wifi reception, mediocre breakfast variety ( no vegetables) and a shameful hotel guests daily parking fee ($10 per day).
from Natick, Massachusetts
Submitted on 26-10-2016
Not impressed at all... When arriving no one was friendly or even greeted us as a matter of fact we waited 10 minutes to check in as the staff was sharing personal stories. No one told us about anything in the hotel.The pool and hot tub were gross, there was wads of hair floating around in them. I sent my room service back as my meal was awful. For what you pay a night I expect better, I do not recommend this hotel and will not go back.
from Largo, Florida
Submitted on 26-10-2016
Clean property with friendly front office staff. This property is slightly dated but very adequate and accommodating, an overall good value. We enjoy the hot breakfasts and appreciated the efficient and friendly cook who did a great job on the omelets.
from New Canaan, Connecticut
Submitted on 28-10-2016
Great stay for an overnight or weekend. Rooms were comfortable. Staff was friendly and responsive. Great breakfast. Easy check in and out. Melvin was very kind and responsive. Thank you for your assistance.
from Bronx, NY
Submitted on 01-11-2016
We stayed here during Halloween weekend. It was the most reasonably priced hotel in the vicinity. The room was spacious and clean. The beds were comfortable. The hotel staff was very friendly. They have complimentary afternoon refreshments and the breakfast was amazing for being included in the price. This hotel is conveniently located right off the highway so getting to and from it is a breeze. When in town I will definitely stay again.
Submitted on 01-11-2016
We stayed for one weekend night during our visit to Boston. The rate was very reasonable and the parking was free. The hotel was about 25 min away from the Boston Harbor. The breakfast was great, cook to order omelettes. Pros: room was clean, spacious (two rooms), and staff was friendly. Cons: onsite restaurant was closed. I would stay here again in the future.
from Dublin, Ireland
Submitted on 03-11-2016
On a six night business trip with a few social opportunities. Walked in to an impressive suite which exceeded my expectations. A desk and legitimate office chair. Electrical plugs in the desk lamp ?? cheated me out of the usual floor crawl to find an outlet. Down a hall to an Enormous bedroom. Suite had all the comforts of home ?? 2 40?? flat screen TVs, coffee maker, college refrigerator, microwave, bar with sink and plenty of storage for snacks. Bath was also well designed. I was unpacked a... Read more
from Annapolis, Maryland
Submitted on 02-11-2016
This hotel is generally excellent. Good location, good prices, nice breakfast, good room set-up. However, there were a few problems. The swimming pool and spa were not fit to use (murky and globs of hair floating), I was charged the wrong amount (subsequently corrected), one TV didn't work, one lamp didn't work, and the scrambled eggs were pure rubber one morning (better on other days).
from Naples, Florida, United States
Submitted on 03-11-2016
This is an awesome facility with the comfortable feel of a small apartment. My two-room suite was roomy, comfortable, and well maintained. The living room was equipped with a desk, loveseat, easy chair and flat screen TV atop a cabinet with additional drawer space. The bedroom had a large picture window with nice views of the area. It also had a large flat screen TV and desk. The bathroom fixtures looked new and there was plenty of room for storage. In the hallway outside the bathroom was a smal... Read more
from Calgary, Canada
Submitted on 07-11-2016
I stayed at this hotel while attending a conference in Boston. I usually stay at Embassy Suites since it offers the best bang for my dollar, with free breakfast, a suite, and evening reception. The breakfasts were great but the evening reception was a little dull since MA cannot offer complementary drinks like other hotels in this chain can. The room was comfortable and spaceous. Wireless internet was free though had very little strength in the bedroom areas (although they warn you about this wi... Read more
from Naugatuck
Submitted on 07-11-2016
Nice large hotel with a cozy feel. There is a nice bar area in the lobby. The drinks were average. But they offered a nice complimentary snack at 5:30pm with fresh veggies and dip, corn and potato chips, trail mix and thickened fruit punch. I was disappointed with the room, because I travel a lot-- it wasn't up to my standards, especially for Hilton. When making the reservation, I asked to have a newer room. The room was very worn with a ripped curtain and chipped furniture. But what really both... Read more
from London
Submitted on 09-11-2016
This is probably going to be the shortest review I've ever done on TA but I really don't have much more to say than this. If you're in the Waltham area on business and you HAVE to stay here for one (two nights at the most) then you're fine. If you arrive late in the evening, check in, go to sleep, wake up in the morning and check out as early as is humanly possible, then you're fine. Otherwise, don't bother. Make sure you get a room as far away from the atrium area as possible because you ca... Read more
from Fairfield, Connecticut
Submitted on 09-11-2016
Very special place to stay with 15 family members using 4 rooms. Very clean, staff was great, enjoyed the pool, breakfast choices excellent. But PLEASE, fix the WiFi system! Bumped repeatedly and had to constantly re-sign into system. Given wrong and confusing information on how to log-in when we first arrived.
from United States
Submitted on 09-11-2016
This is centrally located to colleges in the greater Boston area. Easy on/off to I-95. Also, nice drive to and from airport. Very nice area for restaurants also. Rooms are spacious, but HVAC needs to be controlled by person in room not the hotel.
from Raleigh, North Carolina
Submitted on 10-11-2016
This place was great! Exceptional staff from front desk, housekeeping, bartenders, shuttle drivers and all waitstaff! They are all very friendly, knowledgeable and go above and beyond to help you. The food is terrific and well presented. It is all very tasty. They offer a breakfast that is second to none. This breakfast includes cooked to order omelettes any kind of bread,muffin or cake you can imagine. sausage, bacon, pancakes,scrambled eggs,fruit, oatmeal and many other things.The hotel has... Read more
from Glen Rock, New Jersey
Submitted on 11-11-2016
****there is no reliable working internet. UNACCEPTABLE other negatives---> walls paper thin 4.50$ for a small soda in the gift shop breakfast decent at best didn't make it to cocktail hour--no when mentioned it when we checked in location not really walkable anywhere THEREE IS NO RELIABLE WORKING INTERNET-THIS MUST BE REPEATED!
from Melville, New York
Submitted on 15-11-2016
great reception at front desk. Friendly staff. Great breakfasts and late afternoon reception. Room was clean and amenities are fantastic friendly and helpful staff at front desk and at restaurant. Parking was only problem and that was on Saturday night only
from Cary, North Carolina
Submitted on 15-11-2016
The rooms are fine. Clean. Comfortable. Watch what they charge you at the admittedly nice hotel bar. The first night, I ordered a couple of glasses of wine that were listed in the menu at $8 each. I was charged $9/glass. Since it was not a big difference, I did not question it. The second night, I was charged $18.50 for an apple martini listed on the menu at $9.00. I had two drinks, so the overcharge was almost $20.00!!! When I called them on it, the server just said "let me check" and then "w... Read more
from Tel Aviv, Israel
Submitted on 17-11-2016
Stayed for four nights with my daughter who in particular enjoyed the pancakes at breakfast (every other day - alternated with french toasts) as well as the made to order omelets. The included wifi was really poor, which the hotel is well aware of (see photo of hotel-note re. lousy wifi) - if you advertise you have wifi/internet access, it MUST work with netflix!
from Feeding Hills, Massachusetts
Submitted on 17-11-2016
The hotel was clean.. but the pool area is very dangerous.. I fell off of a lounge chair place on the edge of a ditch like structure and fractured my wrist. The staff complained saying they knew it was an accident ready to happen. I was rushed by ambulance to a nearby medical center. The story gets worse.. they still charged for a room threatened to put my minor children out because with me at the hospital, there would be no adult supervision. I have always loved the Embassy Suites, their repu... Read more
from Boston
Submitted on 17-11-2016
My wife and I spent a few little getaways from home in this hotel in the past and we enjoyed during the stay and the breakfast. This time, I don't understand what kind of hospitality management is that during breakfast. It was like around 9am in the morning serving breakfast in the restaurant area. Breakfast does not end until 10am. And there was no table available right at that moment. I have no idea why some empty tables with paper signs "Reserved for Lunch". I kind of thought that was like a... Read more
from Montreal, Canada
Submitted on 20-11-2016
Stayed here to attend a patriots game in nearby Foxboro. Chose this area because it was right off the highway towards going home. The lobby had a nice modern look to it and the suites were a good size for 3 people. I opened up the sofa bed and. there were hairs on the sheets. Not one or two but many so it made me wonder if the sheets had been cleaned for the sofa bed since the last guest. For breakfast maybe it's specific to the weekend but I'd recommend going as early as possible to avoid the l... Read more
from Boston, Massachusetts
Submitted on 21-11-2016
This hotel is a great value! You would never know from the outside how beautiful it is inside. The rooms were spacious and they have a pool and Jacuzzi! Right off route 128, convenient to Boston and Mass Pike. We reserved a block of rooms for a family reunion. Highly recommend.
from Agawam, Massachusetts
Submitted on 24-11-2016
A recent week-end visit to the Embassy Suits for a conference, brought me in to stay the night before the meeting and also I stayed an extra night. Sleeping rooms were clean and spacious - I liked having the extra sitting room area as some of the ladies used our room to change their clothes. I must say that the meeting/banquet staff was accommodating to our group - even though our meeting person is getting up in age and doesn't have the capability to handle changes that needed to be made, sta... Read more
from Clinton,Nj, United States
Submitted on 28-11-2016
We stay here every family event in Weston. The rooms are wonderful and so nice to have separate living and sleeping areas. The full breakfast they offer for free is great and having a full restaurant in hotel is very handy at times.
from Bengaluru, India
Submitted on 30-11-2016
Stayed here for a week, its close by to winter street offices which are about 3 miles from the Hotel. Rooms are clean and have separate living room and bedroom, well maintained. Breakfast is good and has standard options. If you are dependent on hotel internet for business, internet goes off in bed room area and this needs improvement. But overall good place to stay for business visitors. They also offer snacks on the house at evenings, just in case.
from El Paso, United States
Submitted on 30-11-2016
Rooms were large and ample. Bathroom was clean with fresh amenities delivered daily. Some internet connection problems, but we were using complimentary wi-fi. Breakfast was really good! Large selection to choose from, and the omelettes were outstanding! Friendly and helpful staff. Complimentary shuttle was very useful and accommodating. We would definitely stay here again!