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Hampton Inn and Suites Plymouth

Boston, MA, US (BOS)

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Based on 708 reviews
A relaxed ambiance is awaiting you at the Hampton Inn and Suites Plymouth. You will be taken back in time.
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Hampton Inn and Suites Plymouth
10 Plaza Way, Plymouth, MA US 02360


A stay at Hampton Inn and Suites Plymouth makes it convenient for you to explore the historic district. Start with Plimoth Plantation, where you`ll meet costumed role players who tell the story of the Pilgrims and the Wampanoag people, then venture over to the Mayflower II, and then take the Colonial Lantern Tours. Whale watching and deep sea fishing are within 3 miles of this hotel to top off your fun. Hampton Inn and Suites Plymouth is a great choice for any traveler.

When you choose one of the cozy 122 rooms at Hampton Inn and Suites Plymouth you will have at home comfort. Need a little extra space, stretch out in one of the spacious suites.


  • FREE High Speed Internet
  • Easy to Set Alarm Clock Radio
  • Feather Pillows:Non Allergenic
  • TV: Premium HBO,CNN,ESPN
  • Work Desk with Adjustable Lamp
  • Hairdryer
  • Iron/Ironing Board
  • Tea/Coffee Making Facilities

It doesn`t matter if you are planning a leisure trip or business trip; the Hampton Inn and Suites Plymouth is passionate about making your stay a great one. Amenities include:

  • Complimentary Beverage Area 
  • Complimentary Breakfast Area
  • Indoor heated pool and whirlpool
  • Complimentary 24-hour business center
  • Coin Laundry
  • Laundry/Valet Service
  • Local Area Transportation
  • Room service

  • 24-Hour Front Desk
  • Audio/Visual Equipment (+)
  • Breakfast Room
  • Business Center
  • Business Services
  • Coin Operated Laundry
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Event Catering
  • Fishing (nearby)
  • Fitness Facility
  • Free Area Shuttle
  • Free Breakfast
  • Free Parking
  • Heated Pool
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Luggage Storage
  • Notary Service
  • On-Site Convenience Store
  • Pet-Friendly (+)
  • Restaurant (nearby)
  • Safe Deposit at Front Desk
  • Swimming Pool
  • Wedding Services
  • Whale Watching (nearby)
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 708 reviews
Submitted on 15-05-2016
This motel is in a great location with easy access to shopping and food establishments. Motel is clean and quiet. Rooms are spacious. Room price is a bit on the expensive side, and the check-in lady scares me.
from Montgomery, Alabama
Submitted on 16-05-2016
Nice hotel & breakfast, watch out for wooden areas on breakfast chairs. We had a brown stain rub off of the wood onto our clothes and it did not wash out, even after using stain remover and multiple washings.
Submitted on 16-05-2016
The room was spacious and beautifully designed. It was chilly out, so they had a fire lit in the fireplace located in the lobby, along with freshly baked cookies and drinks. The breakfast buffet had something for everyone, from yogurt, fruit and cereal to made-to-order eggs, breakfast meats of all kinds to waffles. Best of everything, however, was the staff. They were extremely polite and helpful. They had wonderful sightseeing suggestions, and a shuttle to take you to and from all the areas sug... Read more
from Wetumpka, Alabama
Submitted on 17-05-2016
The hotel was very nice. The rooms were nice size and clean. The breakfast was very good and a good variety of things to choose from. The only problem was the chairs at the bar in the eating area. Not for sure what it was but when you touched the wood part of the chair it left black sticking stuff all over you (hands, cloths, whatever touched). It ruined some of our clothes. Even after spaying and washing several times it won't come out. I have enclosed some pictures of my husbands pants, our li... Read more
from St Louis, United States
Submitted on 24-05-2016
always clean and very consistent at all locations. I would rather stay at a Hampton Inn rather than any other hotel. all employees are nice and always helpful. I have been pretty lucky that there is a location within a few miles of all my travels.
from Suffern, New York
Submitted on 28-05-2016
Air conditioning kept kicking on and off. Quality of the room was excellent otherwise. Breakfast was fair. Waffles, oatmeal, baked products good, but eggs and coffee should not run out at 7am. Wifi excellent, people wonderful.
from Bentonville, Arkansas
Submitted on 29-05-2016
Stayed here for two nights while visiting the area. The first night was fine - just a normal quiet Friday night stay with no serious problems. The second night, however, was a nightmare. We returned from a day of exploring Plymouth to find the hotel overrun with teenage sports team of some sort. Not only were the teenagers running up and down the hallways screaming and laughing, the "adult" coaches and chaperones were allowed to set up camp outside on the patio with two coolers full of beer. Nee... Read more
from UK
Submitted on 30-05-2016
We had not visited Plymouth before but had used Hamptons. So, we chose on past experience. And we were not let down. Hampton Inns usually have good sized rooms, mini fridges and microwave ovens and plenty of parking, so the stress of managing the little things goes away. And, of course, there js the breakfast buffet. It's more than adequate to fill up for a busy sight seeing day. Location wise, we did wonder if we were too far out of Plymouth, but it is only minutes outside of the town, easily ... Read more
from Manchester, United States
Submitted on 01-06-2016
Too many children running wild and not being watched by their parents or monitored by the hotel breakfast area very poorly filled after 8:30 am got same room as another couple and was embarrassed when we opened the door food and drink brought in and children under 16 clearly in the hot tub with no parent supervision Hotel needs to monitor the pool area ,
from Yorktown Heights, New York
Submitted on 02-06-2016
Hampton Inn is usually very clean and nice. This one is not, at least during my Memorial Day weekend stay. The kitchen floor was sticky with maple syrup all over every day during my stay. Even the lobby floor felt a little sticky. My room was spacious but the bathroom was not clean. Swimming pool was dirty and Jacuzzi was filthy and foamy with streaks of black stuff looked like poo floating on the surface. The front desk people were not friendly or professionally, give me no info at all, l... Read more
from Rockville, United States
Submitted on 15-06-2016
We highly recommend Hampton Inn and Suites. Spotless, Friendly, Helpful, reasonable rates. Excellent breakfast. Staff goes out of their way to make sure you have a wonderful visit. Great place for families.
from Annapolis, United States
Submitted on 15-06-2016
Excellent experience especially the fact they have a shuttle to take us to the bus stop. Since it is summer and a weekend on the Cape were opted to ride the bus into Boston for our plane trip back home.
from Orlando, Florida
Submitted on 18-06-2016
Clean, friendly staff. Decent hot breakfast, has some version of eggs, meat, and a side. Also available at breakfast are fresh fruit, yogurt, waffles (you make), and cereal bar. I like also having the newspapers in the am.
from Waxhaw, North Carolina
Submitted on 18-06-2016
Very nice, clean, and well located property, but way over priced. The room was not furnished as expected for this price. There was no couch, no fridge, and no micro. The room was large but was very Spartan. The breakfast area is fairly large but not laid out very well. It's a fairly long room with the food area at the far end, and not laid out very well. It requires walking around this long high table which blocks easy access when surrounded with occupants. There are far too many tables esp... Read more
from Seattle, Washington
Submitted on 19-06-2016
The hotel was clean and hotel staff were very helpful. We were in town from the west coast for a family wedding. The front desk was very helpful when we had questions and the shuttle service was very convenient. We took it from the pb bus park and ride to the hotel, and to dinner. The shuttle makes up for the location being away from the sights. If you want mall shopping, this hotel is perfect for you.
from Buxton, United Kingdom
Submitted on 27-06-2016
The hotel is on the edge of a retail complex about 10 minutes drive from central Plymouth. Parking is plentiful. The reception staff were very welcoming and the room was spacious with a large bathroom. It was all very clean. My only negative comment would be that at breakfast, I had to wait 15 minutes for the egg section to be replenished. I don't know if it was because it was Sunday morning but the staff were not on top of restocking the buffet. The Hotel doesn't have a bar but Bertolluci's ... Read more
from Bayonne, New Jersey
Submitted on 28-06-2016
The Hampton Inn was great!! The rooms were clean, air condition was cold! The lobby was very clean with plenty of room to chill. The continental breakfast had a lot of choices and the coffee was extremely delicious! If you plan on going PLEASE ask for Suzanne Babcock, who in every way was AMAZING!! She took care of my family in every aspect, causing me to have a stress free weekend! Thanks to her my trip to Boston was a HUGE SUCCESS!!!
from tennessee
Submitted on 28-06-2016
When we first arrived, the room they gave us was not the greatest. There was not a refrigerator (they said we didn't ask for one, but in all the other Hampton's we have stayed at we didn't have to ask ). There was not a comfortable chair to sit in either. There was only a rolling chair and a straight back chair. My husband complained about these things and they upgraded us to a suite. Alice was very accommodating. We were paying over $200 a night and thought that for that money we should have at... Read more
from Ashburn, Virginia
Submitted on 01-07-2016
The staff was friendly. There are plenty of restaurants within walking distance. However, I was disappointed with the quality of the breakfast, it didn't have much variety. But I was disappointed the most with seeing dirty bathroom floors in the guest room.
from Chatham, Massachusetts
Submitted on 01-07-2016
A little bit out of the way but a great shuttle service provided by the hotel and wonderful service from all the staff. Would stay here again,only thing we didn't like was the use of plastic cutlery at breakfast!
from New York
Submitted on 04-07-2016
Having stayed in many Hampton Inns, I can say they aren't all equal. This one is very well managed and maintained, with extremely pleasant and professional staff. They honored my request to be on the "tree" side (vs parking lot view). The shower had great pressure, beds were comfortable (not superior, but good), requests for fridge and microwave were immediately accommodated. Unlike some other reviewers, I remain underwhelmed by Hampon Inn breakfast buffet, but it's adequate. The staff kept ... Read more
from Bethel, United States
Submitted on 05-07-2016
My favorite hotel chain :) Everyone was very nice and helpful. The breakfast, rooms, bathrooms, all were clean and wonderful! The woman i spoke to on the phone was very very nice! I love their pillows!
from North Haledon
Submitted on 06-07-2016
My brief stay over at this hotel was very comfortable. The service was good and the hotel was clean and pleasant. I took my teenagers along and they enjoyed the pool and hot tub. The staff was very pleasant with the girls while I worked. The beds were very comfy and breakfast was hot and delicious. It was a very comfortable stay.
from Somersworth, New Hampshire
Submitted on 08-07-2016
A pleasant stay at the Hampton Inn! The staff was great and very helpful! They greeted you with a smile which doesn't always happen at other hotels. The property was clean and was located within close proximity to all attractions. The room was clean and comfortable. A bonus was breakfast served in the morning in the hotel lobby. I liked that there were morning papers available to read! The pool and hot tub was a relaxing area within the hotel. We enjoyed our stay! A great location with ... Read more
from Port Jefferson, New York
Submitted on 09-07-2016
Hotel staff was extremely helpful upon arrival. its a perfect spot to stay if you are going to Edaville railway. It is a 10 minute drive to Plymouth waterfront. At least 6 restaurants within walking distance.
Submitted on 10-07-2016
Got in late, Alexis checked us in, when we got to room it was the wrong type. Only 1 bed and their were 3 of us. Alexis fixed the problem on the spot. Great customer service. It is also pet friendly which made our vacation that much more enjoyable. Even gave our dog a goodie bag when we checked in. Great location and amenities! breakfast was great. With good selection of items. Coffee 24hrs in lobby added perk! Would recommend
from Hull, Massachusetts
Submitted on 13-07-2016
We were here for our daughter's wedding. We booked a room block a year ahead. We also rented a meeting space for hair & make up. The staff passed out welcome bags. Our every need was met & the staff were phenomenal!
from Burlington, VT
Submitted on 14-07-2016
We stayed here to visit Thomas Land and as HHonors Gold Members we were happy with our stay. All the staff was friendly, the room was spacious and clean. Victor at the desk was very nice at check in and the next morning. The pool was cool, not heated, but in July, most people like that. Thank you for a great stay! Our 5 1/2 year old son enjoyed it too!
from Washington DC, District of Columbia
Submitted on 16-07-2016
The title pretty much says it all. Hampton is among the better of the inexpensive no frills properties, and the clean linens and decent breakfast options are always nice. The walls are so thin in this property that we could literally hear every time someone in the room next to us used the toilet. As they were a large group, it was pretty often. The hallway noise traveled as well. For being near not much, the property was very loud.
from Boston, Massachusetts
Submitted on 19-07-2016
2 night stay, July 2016. We've stayed in much better Hampton Inns (e.g. Warwick RI) and this one was average. Pro's: proximity to dining, highway, set back from main road. Room clean, fresh/soft linens and mattress was comfortable. While there were no blatant "cons" about the hotel, the hospitality of staff, cleanliness and upkeep of breakfast area, and general vibe of the place was just "meh." Overall, an average experience is better than a below average experience. Stay here and... Read more
from Boston, United States
Submitted on 20-07-2016
I have stayed in this hotel several times over the years while visiting family and friends in the areas. The front desk staff are always polite and helpful. The hotel is clean and well-kept. The a/c always works VERY well which is a big deal for me. There is good water pressure and hot water in the showers and sinks. The TV lineup is actually fairly good for a hotel. They could use a bit of updating on their furniture as some of the desks/tables the rooms are scratched and worn. Othe... Read more
Submitted on 23-07-2016
It was the least expensive choice for the area and not sold out. So we were haply. Right between Boston and cape cod. So worked out very well for us as we got the best of both worlds. The beds are Hampton I. Quality and comfortable. There was a pool which the kids really wanted but we honestly never even saw it we spent time at the beach instead and everyone was so tired when we got there. We basically used the room to shower and lay out heads and it works well for that. Continental breakfast i... Read more
from Cleveland, Ohio
Submitted on 24-07-2016
Typical Hampton. Room was comfortable, clean and well maintained. Shopping and restaurants were adjacent to the hotel. Approximately 5 miles from Plymouth attractions (mayflower II, Plymouth rock, Plimouth Plantation)
from waterloo,ny, United States
Submitted on 27-07-2016
The Hampton was a great place to stay- great staff and great location to venture from. Close enough to area restaurants to walk to and shopping area was right around the corner. Inside and outside the hotel was spotless.
from Davidson, North Carolina
Submitted on 01-08-2016
Easy to get to, clean room, excellent staff, very quiet. Not on the strip which was a plus because it was away from all the tourist noise. Breakfast was hot and choices varied. Overall a very nice stay.
from Morehead, Kentucky
Submitted on 01-08-2016
I need 25 meg wifi and ability to link to TV through HDMI. Staff were great, breakfast fine, room clean. Just 10 years behind the tech curve. Not the manager's fault. She was most helpful, and for the Cape in summer was good value and location.
from Ottawa, Canada
Submitted on 02-08-2016
My family and I stayed here for 2 nights, It was a good stay, I would come back again. The staff members were very kind, and the free breakfast was great, A nice selection for everyone. Our room was located on the second floor, It was a nice room, Clean, but could use some work, We found some food in the room, For example we found chip crumbs and chips in the desk chair, and there were some jellybeans between the bed and the nightstand. But other then that our stay was good, The location was gre... Read more
from Lucas, United States
Submitted on 06-08-2016
Very nice hotel and central location to all of Cape Cod. We were able to travel to where we wanted to go in all directions. There was a Wal Mart and Chilis close by to give us every thing we needed. Plus, we were very close to Plymouth Rock which was a big attraction for the kid.
from Saucier, Mississippi
Submitted on 10-08-2016
great location and can walk to many stores and restaurants and short drive to historic Plymouth and less than hour drive to Woods Hole or Boston. No greetings by any staff ever and hall floors only gets vacuumed weekly and took over a week to get dryer fixed. Breakfast is good.
from Austin, Texas
Submitted on 11-08-2016
Very quiet setting with woods view out the rear. Rooms were excellently kept and appointed. Convenient entry and exit and on edge of shopping center. Excellent breakfast. Pool a bit limited access as was a very nice patio but the pool and exercise room were highly functional.
from Taichung, Taiwan
Submitted on 12-08-2016
The most amazing thing is breakfast. My husband had warmed me numerous time don't have high expectations for continental breakfast. Still it is over my expectation with scramble eggs, sausage and self-made waffle. The room we got has sitting area with pull out sofa bed and mini fridge and microwave. I love the mirror I look slimmer^^ . Bed is comfortable and spacious shower. It's a hotel I would recommend.
from Chester, New Jersey
Submitted on 13-08-2016
If you are in the area of Plymouth, strongly suggest to consider this hotel. Friendly staff, clean room, various options for breakfast, quiet. Stayed in many Hampton in the last 12 months. This one ticks all the boxes. Cherry on the top of the cake - received a thank you email from Silvia the general manager before even leaving ... Call it Service 1st Class!
from Hartford, Connecticut
Submitted on 14-08-2016
First room I checked into had animal stains on carpet And the bathtub was clogged. When asking to move to another room, the front desk clerk was very accommodating but the second room was even dirtier than the first. It had twice as many animal stains on the carpet and a large red stain between the two beds. Wehn booking the reservation, the clerk was rude and seemed confused. He couldn't find my HHonors account and I had to call three times to get a copy of my reservation confirmation emailed t... Read more
from Hudson NH, United States
Submitted on 15-08-2016
The hotel and staff were excellent. Complimentary internet speed is slow, almost like the phone dial-in connections of the 90s. For $5 a day you get "dee-luxe" internet speed. Charge us a little more $$ at the desk or another way to not piss us off. On business I'm just trying to do work and had to wait for the files to come in like molasses in the winter. Fire your marketeers and get new ones.
from Sinking Spring, Pennsylvania
Submitted on 16-08-2016
The rooms were very clean, easy to check in/out. Not that far from Cape Cod, ideal place to stay during summer. Easy travel on & off cape no matter the time of day or night. Staff was very accommodating all all around.
Submitted on 01-09-2016
This was a short 2 day stay and will never go back. Normally we love the Hampton Inns but this one was terrible. Staff acted as if you were bothering them. As far as the shuttle service to attractions ( such as the Mayflower etc) the drivers were rude and again acted like they hate their jobs. ( except one older gentleman I forget his name) We were left at the Mayflower myself and two children and when I called them to get shuttle for pick up it was at least an hour wait. We were in the dark on ... Read more
from Plymouth, MA, United States
Submitted on 01-09-2016
Just okay. The room was a good size, but warm since the AC was not working properly. Plus I believe that housekeeping needed a new vacuum since the carpets were not cleaned. the mattress was okay, but since it was hot sleeping was uncomfortable. The locate was very good for visiting Thomasland.
from West Lafayette, Indiana, United States
Submitted on 04-09-2016
Well...Hilton Honor members...beware...There is seemingly a scam from The Knot....We unknowingly booked our reservations through The Knot, wedding venue. Unbeknownst to the bridal party or others, the cost of the stay at the Hampton was $120 more per night than if we had booked directly. And there was no cancellation policy once we arrived at the hotel. And there were no Hilton Honor points given. My corporate rating would be a 3 because of this, but this faciltiy was an appropriate one
Submitted on 06-09-2016
We stayed in a suite with our daughter and German Shepherd. I was grateful that we could bring our dog, since most hotels don't allow pets. We picked a room on the end of the hall for easier access to outside. Unfortunately, the room next to us was very loud until about midnight - not sure if they were having a party. Doors kept opening/closing (maybe people going outside to smoke?) which meant our dog was barking (just one loud bark each time) when any door would open/close. I should have calle... Read more
from Nashua, United States
Submitted on 07-09-2016
Hamptons are hit and miss, this one is in the middle. Great that they allow dogs since I was traveling with one but the rooms for pets felt like they give the crappy beds to those rooms lol. Had a king size bed but it was a terrible mattress and didn't sleep well. The pet potty area was disgusting, no one cleans up after their pet and no one working there cleans up over there either I guess. Probably wouldn't stay there again when traveling through the area.
from Greenfield, Massachusetts
Submitted on 08-09-2016
Breakfast staff friendly but food awful. Eggs dry and crumbling, ham fatty, juice choice empty. Most disappointed with expecting a handicapped accessible room for my daughter but the room was far from accessible. I was told I booked with the 800 number and they don't the status and details of an individual room in an individual hotel is
from Millbury, Massachusetts
Submitted on 10-09-2016
Great hotel friendly staff always willing to help with directions and local attractions. Very clean hotel with a great little smoking spot outside makes you feel right at home. The best thing is the hotel is dog friendly which is a must when we travel. Will go back again for sure.
from Pembroke, Massachusetts
Submitted on 10-09-2016
Over priced for the season and day of the week. The breakfast was disappointing and could have been better. There also should have been coffee where the breakfast was served instead of just the lobby.
from Hudson, United States
Submitted on 12-09-2016
Are you professional? Poor quality everything in this place. Breakfast was lame. The reasons we wee given for poor quality rooms and service, very lame. I cannot believe I used points to stay there. It took the fun out of a large gathering of friends. We, my wife and I, my son and his girl friend, could not sleep on what was supposed to be mattresses. Pillows were junk. The place was really a let down.
from Plymouth, Massachusetts
Submitted on 13-09-2016
Booked 38 rooms for my daughters wedding for guests. They were awesome.They handed out the guest bags we made to everyone that checked in. The hot breakfast was excellent! And we had pizza delivered for the after party at midnight and they had a room we could use.
Submitted on 15-09-2016
Stayed here for a wedding in Sept. 2016. Great staff, great hotel. They were great to work with for early check in and after the wedding we all met in lobby for pizza. The staff was really great with us. Would stay here again anytime.
from Plymouth
Submitted on 21-09-2016
Always lovely to stay here, lovely rooms, friendly staff and great location. We changed our rooms to two queen beds and the hotel staff were happy to do this for us at no extra charge. Lovely big rooms, clean and great place to be to visit Plimoth Plantation, Mayflower II and other sites. Just a great place and highly recommended.
from Greenville, South Carolina
Submitted on 22-09-2016
We love staying at Hampton Inn's. This hotel was at a good location and relatively quite. Breakfast was good and dining area clean. Love the fresh clean duvet covers on the beds. Hate bedspreads and sheets over comforters. This locations seems fairly new. Friendly helpful staff.
from Lanesville
Submitted on 23-09-2016
All the staff were very helpful! Room was really nice and lots of room! Very quiet so no problem sleeping! Direct route down to the attractions! Easy access to highway 3. I recommend this place to travelers.
from Hudson, Massachusetts
Submitted on 23-09-2016
Its in a mall parking lot, so it makes for a weird feel... but its conveniently located for touristy things, indoor pool, clean, spacious rooms. I found the breakfast room way too crowded and not as tidy for my liking, so we didn't partake of breakfast. But the staff is wonderful and the place is clean, not a bad crashing spot. Our dog diva agreed!
from Philadelphia, Pennsylvania
Submitted on 24-09-2016
We stayed here for two nights during our trip to Thomas Land. The hotel staff are very friendly and accommodating. I had asked for the highest floor and got that. The pool area was very clean and it was completely empty, which we liked because our two boys can very loud at times. The complimentary breakfast was actually good. A lot more selections than I expected. The hotel itself is situated right across from a shopping Plaza which includes a few restaurants also. I found this to be very... Read more
from Cincinnati, Ohio
Submitted on 25-09-2016
Very large room, microwave, fridge, super quiet. Very pleased with the location-close to quaint downtown area yet also close to hwy and other shopping/food choices. Breakfast was one of the best in a Hampton Inn we have had.
from Newington, Connecticut
Submitted on 27-09-2016
Hotel staff prepared our room for early check in (noon) so we could change clothes after our 3 hour drive. This allowed us to attend a wedding ceremony refreshed. Room was clean as expected with no problems. Breakfast buffet was good. Some variety offered.
from DC Area
Submitted on 01-10-2016
If you want to be walking distance from downtown Plymouth or the waterfront - this is not the hotel for you. However, it is a great hotel - convenient to shopping, restaurants and the highways. We had a large room/suite, very clean - good for a family of 5. Yummy free breakfast in the morning. Thank you!
from Truro
Submitted on 01-10-2016
We rented a room for overnight stay. Hotel staff were helpful and polite. The room was clean (as an owner of cleaning business I was impressed) The king size bed was super comfortable. Breakfast in a.m was good too
from Lombard, Illinois
Submitted on 02-10-2016
Had an enjoyable three day stay here. Very clean, great staff and convenient when visiting the Cape. Lots of parking and very close to restaurants and malls. The staff is pleasant and professional.Also, the hotel is dog friendly.
from ct
Submitted on 03-10-2016
We arrived early and as I wasn't feeling well the front desk was very helpful in getting us checked in. The kids enjoyed the pool which was very clean and breakfast was good. My only complaint would be that the use of the term suite is deceiving. It is basically just a large room with a wet bar. For the price it was not what we were expecting. I believe if we were to visit again I would just reserve a reg room.
from New York City, New York
Submitted on 03-10-2016
Very nice but front desk was a bit rude when we arrived. We stayed for a wedding and the women seemed very stress, we were supposed to receiv a gift bag from the bridal family, but they stud they ran out- three other couples checked at the time we did and on,y 1 receive the bag at the desk, the other two guest had the bag delivered to their rooms. I never refueled my bag until Saturday morning after speaking with the grooms mother bad sure enough behind the counter were 7 bags the front dest did... Read more
from East Riding of Yorkshire, United Kingdom
Submitted on 03-10-2016
We stayed for 2 nights in September. The hotel has a large car park. No problems with check in. Staff friendly & efficient. The room was a reasonable size so was the bathroom. Clean and bed comfortable. Sound proofing between the rooms is not good, I don't want to here people talking in other rooms when staying in a hotel. We were disappointed that there was no fridge in the room. Coffee available 24/7 and cookies at check in! Unfortunately the free WiFi was very slow. The hotel is well placed ... Read more
Submitted on 04-10-2016
We could not have been more pleased with this stay. Everything was perfect, from the staff to the room, it was excellent and there were at least 8 couples traveling with us who had the same opinion, even the beds were commented on; they were so comfortable, we really had a great time here
Submitted on 07-10-2016
Stopped for overnight with bus group. Complimentary clam chowder. Rooms spacious. Bed very comfortable. Enjoyed the pool and hot tub. Able to do water aerobics. Breakfast good. Enjoyed the fresh fruit. My only suggestion is small refrigerator to store water and microwave. But best hotel stay during our 7-day trip.
from Finger Lakes
Submitted on 08-10-2016
A quick decision to find a place on a Saturday night was easier than we thought!! Very helpful staff offered us a nice quiet room ( considering there were a couple of kids groups staying there as well). Offered dining suggestions and asked how we enjoyed dinner when we returned.
from New York City, New York
Submitted on 11-10-2016
We stayed here for a long weekend with two kids and friends. The lobby of the hotel was decorated very nicely with a warm welcoming feeling. The pool area was very nice for a small hotel, our kids had a lot of fun. The rooms were pretty clean. The reason I didn't give this hotel five stars is because the halls and elevator floors needed attention. They needed to be vacuumed daily. Also the breakfast wasn't very impressive, they always seem to be out of milk at the coffee station and only had one... Read more
from Mesa, Arizona
Submitted on 17-10-2016
Nice hotel, great beds, clean, but terrible customer service. Was greeted by a woman who should never be greeting anybody. Accused me of lying to get a rate as soon as she looked at my reservation. Average, but filling breakfast. Good location if visiting historic Plymouth. Would never stay there again.
from Bedford, New Hampshire
Submitted on 18-10-2016
Stayed in this hotel to attend a high school. The only issue was there was no regular coffee for the room. Thought the room rate was high but it appeared to be comparable to area. Parking lot was difficult to get to because of shopping mall.
from Brunswick, United States
Submitted on 18-10-2016
Service was fantastic and the staff very friendly and helpful. Everything was neat and tidy. Spent 5 nights in a King Studio Suite. Very roomy, comfy bed. Having the sofa is very nice - someplace to sit to watch TV besides the bed. Nice selection for Complimentary Breakfast. Colony Place is right next door for those who like to shop. Three restaurants within walking distance. Hotel is 15 min or less drive to every attraction in Plymouth.
from Topeka, Kansas
Submitted on 21-10-2016
My husband and I usually stay at the Hilton Garden Inn in Plymouth but couldn't get a room there so ended up here. It was o.k. Clean and nicely appointed rooms, no fridge or microwave in the room. No chair except the desk chair even though there was quite a large space where one would have had plenty of room to place it. Even a straight chair would have been appreciated. The mattresses in our room needed to be replaced because they sagged quite deeply on each side of the bed. Someone quite ... Read more
from Weeki Wachee, Florida
Submitted on 23-10-2016
Price of room charged was rip off, had our flight not been delayed, we would have went elsewhere. It will never happen, trust me. We were there for the death of a family member and we got stiffed for a late check in and not booking in advance. Had we not arrivedlatewewoulf have found another place with much better rates
Submitted on 24-10-2016
The hotel was clean, the staff was super helpful and nice, the hot breakfast was amazing... overall amazing experience. If you want a clean hotel room, great staff, great food, then definitely book your stay here.
from Vero Beach, Florida
Submitted on 24-10-2016
All employees from the front desk to the cleaning people were friendly and helpful. The room was very clean and the bed was very comfortable. We always try to stay at a Hampton Inn when traveling because we know that it will be a pleasant experience.
from Atkinson, United States
Submitted on 26-10-2016
My husband and I stayed here while attending a wedding reception nearby. I was very pleased with the appearance of the hotel lobby and how easy it was to check in. Once in the room we were very happy with the cleanliness of the room and surprised to see how large the bathroom really was. We had a great stay at this hotel.
from Sunnyvale, California
Submitted on 27-10-2016
We stayed just one night. Host at the desk was superb! Guided us to the best food, had some tips for sightseeing too. Otherwise typical of the standard Hampton experience, which is fine. Happy we stayed here.
from Monticello, Minnesota
Submitted on 27-10-2016
The carpet in the room was dirty, especially in the corners. There wasn't a comfy chair in the corner, just a hard chair for like at a desk. There wasn't any fruit, not even an apple available for breakfast.
from Boston, Massachusetts
Submitted on 28-10-2016
Close to Plymouth but for a relatively new Hilton the building is already showing its age. We used HH points, I certainly would not pay the $$$ . On an up note the breakfast was hot , coffee was ok and hot.
from Carmel, California
Submitted on 28-10-2016
Ratings are based on the location, rooms/services and value. Five is the highest score. 1) Location 4/5 - not near the main area but had the conveniences that was welcomed (restaurants, gas stations, stabucks nearby). Easy to get to from the highway and it was around a 15 minute drive to the Plymouth plantation (had a wedding to attend to). 2)Rooms and service 4/5 - we booked a studio so it was spacious, comfortable and clean. The front desk was pleasant and extremely helpful. She answered our... Read more
from Pickerington, Ohio
Submitted on 01-11-2016
very nice staff and the BEST breakfast I have ever had at any motel... It reminded me of a breakfast on a cruise ship! This is not a complaint, but I was a little surprised that the staff did not know anything about the huge monument nearby.
Submitted on 03-11-2016
We like Hampton Inn because they are somewhat consistent, good location, free parking and WiFi, clean room with comfortable bed and breakfast. This almost all our needs and I rated it "average" because it just doesn't wow you with extras. There are two slight negatives - 1) Location - easy access to 3/44 but it's a hassle to get to Plymouth from the hotel (15 mins); 2) breakfast - Hampton's used to have a great hot breakfast and many used to have fresh fruit. This did not have fresh fruit at a... Read more
from Utica, New York
Submitted on 03-11-2016
Great stay. Just a couple suggestions - the non refundable pet fee is too high for one night though I do appreciate that the hotel allows pets. I also appreciate the well lighted green areas for dog walks. And please don't mix the coffee and hot water dispenser pots... Tea tasted of coffee.
from Massachusetts
Submitted on 06-11-2016
We had a great experience here. The hotel was clean and located within walking distance of a ton of stores and restaurants. In-room microwaves and refrigerators are available upon request for no extra fee. (I was told they could run out if a lot of guests request them, but this wasn't an issue for us.) Coffee, tea, and hot chocolate are available in the lobby. Parking is free and convenient. I am one of those annoying light sleepers, so I was super happy that the hallway outside our room w... Read more
from Apollo Beach
Submitted on 13-11-2016
Great location, easy parking, super clean, nice breakfast. Worth the book you won't be disappointed. We will most definitely stay again. Good shopping right across the street, quick drive to Waterfront too
from West Chester, United States
Submitted on 16-11-2016
Have stayed at this hotel several times and always a pleasant experience. Rooms are clean. Staff is friendly. Would recommend this hotel. Location is convenient if visiting Plymouth Harbor. Short drive to Cape Cod and other attractions
from Meredith,NH, United States
Submitted on 21-11-2016
Excellent! We took our dog with us and nothing could be better. The entrance was right outside our door which made frequent trips easily managed. Breakfast was delightful with many choices. Thank you with providing us with this room.
from Fredericton, Canada
Submitted on 23-11-2016
Excellent hotel, the staff were very accommodating while the amenities were outstanding. The location is ideal close to eating establishments and shopping, lots of parking. I recommend this hotel to anyone travelling on either business or pleasure.
from Brookline, Massachusetts
Submitted on 25-11-2016
Our first choice does not take pets anymore. Hampton Inn was so wonderful for us on the day before Thanksgiving and Thanksgiving Day. The staff were extraordinary. The mother or the family checking in after us was very upset that we had a dog, her children were allergic. I sympathized with her as I walked away and the young women at the desk were so reassuring to her about being on a different floor. They were special in the hospitality world. We continued to be delighted with the room, super c... Read more
from Lincoln, Rhode Island
Submitted on 26-11-2016
Located close to restaurants and shopping. Not too far off the highway. Rooms were clean and comfortable. Complimentary breakfast was good. Loved that coffee was available 24 hours in the lobby. Fitness facilities were available.
from Somers, Connecticut
Submitted on 28-11-2016
Worst experience from check in to check out ... would love to have opportunity to get refund for the stay very in accommodating to customers!!! Manager had a very poor attitude and enjoyed being difficult with customers
from Vernon, Connecticut
Submitted on 28-11-2016
I am a Hilton gold member and will go out of my way to avoid this place and go to a competitor just for the lack of customer service they show their guests. The hotel is nice accommodations but they are franchised owned so do not follow the Hilton program. I had my rate changed from my registration paperwork I signed to a rack rate. When I called corporate about this they couldn't refund the difference but said they could see local management changed my rate. I now have to fight this with my cre... Read more
from Carolina, Puerto Rico
Submitted on 29-11-2016
I arrived today.... great service at the front desk. They made my dinner reservation and set me up with a van for transportation to the restaurant...The people I dealt with here were top notch!!!... my room is great... very quiet, and the thermostat control has the ability to deliver my needed "white noise"!! The room has (I just counted) 19 open electrical outlets for all of my devices that need charging (I have 5) and there are 5 more open outlets in the bathroom!!!! Outstanding!!!!!!!!! M... Read more
Submitted on 30-11-2016
We booked our stay to be a relaxing weekend to kick start the Holiday season. This property had everything I needed and more, free breakfast, Wi-Fi and a great indoor pool for my kids to enjoy. Apparently, this was also the plan for others. There were a lot of kids running around, seemingly unsupervised. The hotel management did a great job trying to keep everyone happy and were as hospitable as possible. I must have seen the staff round up kids at least 5 times! Kudos to the management and staf... Read more
from Connecticut
Submitted on 30-11-2016
This was our third year staying at this hotel for the big Thanksgiving parade. We had a suite room and it was very nice. Lots of room for the three of us. The woman at the desk when we checked in was very helpful with information we asked for. She even told us where stores were located that we wanted to go to. The breakfast was good and plentiful. They were very accommodating to our group as well, letting us use a conference room for our rehearsal time. This time we got to use the hot tub which ... Read more
from Hartford, Connecticut
Submitted on 02-12-2016
I was extremely saddened by the way we were treated by the staff members at this hotel in Plymouth. We actually canceled our next night stay because it was so bad. Some staff members very rude and one even swore at me.
from New York City, New York
Submitted on 02-12-2016
We got a king studio suite, the first room they gave us smelled of cigarettes and had some stains in the bathroom. But they moved us right away, with no problem and we got a much cleaner smelling room across the hall. It was big, and the bed was comfortable. The breakfast was pretty good, and the staff were super happy to help you!! There is a Chilli's right in the same parking lot, so we ate there, (It was one of the best chili's we have been to) and its right near a bunch of shopping! We were ... Read more
from Dennis, Massachusetts
Submitted on 03-12-2016
On the first night we arrived when we were getting settled in to bed we found 4 bugs in the bed, I brought the bug to the front desk and was told in the morning that ," its that time of year for those they come in the vents". Upon taking a shower on day two there were 2 small brown bugs coming out of the drain which resembled cockroaches, but nothing was done about that. We were offered to move rooms on night one but we were in a handicap room and they did not have any more available to move int... Read more
Submitted on 04-12-2016
My husband and I closed up our Son and daughter in laws home. After the movers took the furniture we were old and sore so we booked into the Hampton. The hot tub was a god send for sore muscles! We had a King suit which was reasonable. ( we just had to run the hot water for 10 minutes to get it to temperature) but all was good when we got warmth! The continental breakfast was excellent and there was a huge variety. Oatmeal, waffles, hot eggs, potatoes and sausage. Very good! Also cold eggs, cer... Read more
from West Suffield, Connecticut
Submitted on 05-12-2016
This trip was set up for a swim meet in buzzes bay. This hotel worked out fine for its location. Good food in the area great sea food. I would like to recommend Wood's Seafood in Plymouth center. Nice clean room and good service.