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Hilton Garden Inn Lenox/Pittsfield

Albany, NY, US (ALB)

Hotel + Flight from
Based on 218 reviews
3-star hotel with restaurant and indoor pool.
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Hilton Garden Inn Lenox/Pittsfield
1032 South Street, Pittsfield, MA US 01201

Discover everything that you need to unwind and stay productive in one of our inviting guest rooms, including complimentary WiFi, a 46-inch flat-screen TV, a microwave, a refrigerator, and a generously-sized desk with ergonomic chair and convenient power points. Three suites are also available at this Pittsfield, MA hotel, offering more than double the space of a standard guest room and a sofa bed.Hold your Pittsfield meeting, training event or wedding at Hilton Garden Inn Lenox/Pittsfield with two flexible conference spaces, offering enough space for up to 75 people. Modern A/V equipment and our friendly staff will ensure your function is professional and hassle-free. Check emails with complimentary WiFi and print documents in the 24-hour business center.Plunge into the sparkling waters of the heated indoor pool, or relax in the soothing hot tub. Keep up with your exercise routine in the complimentary fitness center. Start your day right at this hotel in Pittsfield, MA with a delicious breakfast in the Garden Grille. Relax with a drink in the welcoming atmosphere of our bar, before ordering a meal from our evening room service menu to enjoy in your room. The handy 24-hour Pavilion Pantry stocks a variety of snacks, drinks and any last minute essentials you might have forgotten.

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 218 reviews
from Virginia
Submitted on 25-05-2016
I like Hilton Garden Inns in general and I wasn't disappointed with my stay here. The staff was friendly and helpful. Check in was swift. The room was nice, clean and well furnished. I especially liked the shower. It was large, well appointed with sliding glass doors, towels on the inside and the most excellent facet I've seen in an American hotel. They have a buffet breakfast which includes fressh cooked eggs to order. I had an enormous dinner the night before and was looking for somethi... Read more
from Boston, Massachusetts
Submitted on 31-05-2016
This is a fairly new hotel. Pretty well Maintained. We visited over memorial day weekend and the hotel was packed. Yet, we found the most courteous staff, will to got o extra lengths to help us out with little details (such as getting milk for a 4 year old at an odd hour). The pool was very popular with all the kids staying at the hotel! The location is nice - right next to a couple of grocery stores right on route 20. About 5 minutes to Pittsfield downtown as well as Lenox center. Close to Nor... Read more
from New York City, New York
Submitted on 01-06-2016
Snagged the last room here on a holiday weekend and was very happy to have stayed here. Grounds were very nice, very nice, modern lobby and rooms. Was a bit disappointed with breakfast, especially since we paid for it. I'd go eat somewhere else if I stayed there again. Otherwise, very nice!
from Tallahassee, Florida
Submitted on 05-06-2016
The hotel was beautiful. Staff very friendly. Would recommend this hotel highly. The courtyard was perfect with plenty of comfortable seating with a gas fire pit. Great for visiting with friends. Breakfast was very good.
Submitted on 06-06-2016
Hotel was beautifully decorated. Staff was EXTREMELY pleasant. Can't say enough about this gem in Lenox! The breakfast was great! The room was comfortable and very clean. There was NO noise at night. Will stay here again!
Submitted on 08-06-2016
These accommodations were just perfect! The location, the amenities, and Hotel personnel were just what we needed for R&R with local short trips included! The location was convenient for visiting Pittsfield, Lenox and nearby towns.....
from La Plata, Maryland
Submitted on 08-06-2016
Everyone at this hotel went out of their way to ensure that my family's stay was excellent. I truly value excellent customer service and the staff at the Hilton Garden Inn delivered superb service. The hotel lobby and rooms were kept very clean. There are also a number of stores (Grocery, CVS, Marshalls and others) within walking distance of the hotel.
from Washington Crossing, Pennsylvania
Submitted on 29-06-2016
Location is on the opposite side of where I thought it would be but worth the drive across town. Staff was pleasant and attentive as I checked in. The fitness center was perfect for my end of day workout. The room was clean and comfortable and the food was surprisingly good for a hotel. Perfect for business or family!
from Staten Island, New York
Submitted on 29-06-2016
Very nice hotel. During our visit the facility was understaffed, but those working worked extra hard. The dinner menu at the restaurant is limited, but there are plenty of places in the area to eat. You must ask for hypoallergenic pillows if you are allergic to down pillows.
from Amherst, Massachusetts
Submitted on 30-06-2016
We stayed at this hotel on an overnight trip to the Berkshires. It far exceeded our expectations in terms of decor, accommodations, and service. The only negative thing is that it's on a major road that's not very pretty and not conducive to walking, but it's far up enough to drown out noise. It's also convenient to Lenox and the other towns in the Berkshires.
Submitted on 01-07-2016
This new hotel is spotless and the staff is friendly and helpful. The pool is perfect after a day of sightseeing. We had a great three night stay! The signs were a little hard to see, probably due to regulations.
from Monmouth Beach, New Jersey
Submitted on 01-07-2016
Outside of the building doesn't do this place justice. As you ride up you think ," Ut-Oh". Then you enter and say"WOW!" Bright cheery up to date decor across the board: rugs, paint, pictures, accents, lighting, tables, layout, fireplace , front desk, open area bar restaurant blends perfectly in with lounge. Large dining table w chairs tv /fireplace w closed doors. Could be for meetings or perhaps group dinners ? Beautiful and newly decorated tables w plush seating fire pits native plants and so... Read more
from Hamilton, Ontario
Submitted on 03-07-2016
We are Hilton Diamond members and our favourite of the chain is Hilton Garden Inns. This one is at the top of the category. A brand new property!! Beautifully decorated. Exceptionally comfortable bed with lots of pillow choices. Very quite. No noisy AC, no noisy bar fridge. Only one thing missing - a magnified make-up mirror. If we are ever back in the area we will be sure to stay here.. or maybe just plan another trip so we can stay again.
from Boston, Massachusetts
Submitted on 03-07-2016
Nice new hotel with bright inviting lobby. Didn't use restaurant, bar, pool - just stayed one night on a two day getaway from Boston. Clean, comfortable beds and good sized rooms with microwave, fridge, coffee maker. Friendly, helpful staff. Would stay again. We saw a play at Williamstown, visited The Mount and the Norman Rockwell Museum.
from River Vale, New Jersey
Submitted on 04-07-2016
I am a Gold Hilton Honors member and stay at Hiltons over 20 times per year. This property had an exceptionally bright lobby and the staff was quite helpful. Would definitely recommend this hotel. The breakfast was made to order...the chef said he would make us anything we wanted.
from Beacon, New York
Submitted on 08-07-2016
Attending a concert in Tanglewood. Choose this hotel as I like Hitlons. Upon entering the hotel I was amazed at the decor. The staff was very friendly and helpful. Our room was very clean. I am a stickler for a clean room.
from Pownal, United States
Submitted on 09-07-2016
This hotel is perfect for any Berkshire visit - business or pleasure. It is new, very clean and the staff is so nice. It is very central to anything you may be doing in the area. Tanglewood is just a few miles away! I ate breakfast and dinner here and both were fabulous!
from Somerville, Massachusetts
Submitted on 09-07-2016
Location relative to Tanglewood was perfect. Decor was neat and rooms were great. The staff was super friendly. The indoor pool and hot tub were enjoyable too. Overall a newer/nicer Garden Inn that I would return to.
Submitted on 11-07-2016
We had a completely fine time at this hotel. Lovely room with all the amenities plus a good size pool for exercise and thoughtful staff to help us plus it was quite near Tanglewood which was our destination.
from Wayne, NJ
Submitted on 13-07-2016
Only stayed one night, wish it could have been more. The hotel is very new and they have done a lovely job incorporating some newer features. Loved the shower stall and the modern colors and décor. Staff was very friendly and helpful. Grocery store across the parking lot.
from Allentown, Pennsylvania
Submitted on 13-07-2016
We were driving through town on our way home from a long distance 4th of July vacation and this place made for a perfect overnight stop! It was so new, you could smell the fresh drywall. The bedding and pillows were just fine for my picky husband and I; the linens were not too thin, the mattress and pillows were pretty decent. There are no views and it's crammed into a small lot, but, it's new and quiet and perfect for an overnight stay or two. Hilton Garden Inn is my new go-to middle of the roa... Read more
from lenox, United States
Submitted on 13-07-2016
We stayed for 3 nights. the room was clean and comfortable. The hotel is relatively new. Opened last October, I'm told. I found it to be significantly out-priced compared to the Hilton Hampton Inn & Suites a stone's throw down the road where I have stayed before. in addition to the room pricing, breakfast was not included at an additional $11.95 per person. We had a view from our room of row after row of huge solar panels erected in a field adjacent to the hotel. On Saturday morning the breakfas... Read more
from nj, United States
Submitted on 18-07-2016
nicely situated on a hill, we checked in late and got a good night's sleep. wifi was easy and check in out were simple. nice recc. from the desk for breakfast on our route north. an enjoyable stay in a nice town.
from Ottawa, United States
Submitted on 20-07-2016
Friendly staff, clean and comfortable room in a quite area. This is a new well run property with everything you would need for a business trip. I will stay at this location again when in the Pittsfield area.
from Rochester, New York
Submitted on 24-07-2016
This hotel is in Pittsfield, just over the line from Lenox, and is set back from the main road, so you don't hear any traffic noise. Odd numbered rooms face the back - the view is mountains and a solar field (which powers the next-door bakery operation). Rooms are clean and spacious. Breakfast was delicious - they have made-to-order omelets, pancakes, etc. The staff were all very friendly.
from Massapequa, New York
Submitted on 26-07-2016
Although somewhat expensive during prime summer season, it is newer and nicer than most other chain hotel choices in the area and centrally located. The a/c in our room was not cooling the room enough overnight and breakfast staff was overwhelmed and not readily available! The room was nice and clean, although scratches showed on wall and floor moulding was coming off in places
from upstate NY
Submitted on 27-07-2016
I am a business traveler who is a Hilton Honors member. I am quite familiar with Hilton Garden Inn's. The stay was as expected , which is the reason we stay at chain hotels, correct? However I was dissapointed by the staff. On my way out for a morning walk I saw the only creamer option for the complimentary coffee in the lobby was the coffeemate creamers, which are 100% artificial ingredients. Basically cornstarch and water. In any case I asked a waitress where the half and half was -and she ... Read more
from New York City, New York
Submitted on 28-07-2016
Depending on what you are looking for this is either a very good choice or not a preffered choice. Its clean, modern, efficient with pleasant staff in the middle of a parking lot with almost nothing to walk to (only Guido's supermarket and Pittsfield Bakery). If you are looking for a charming weekend in the Berkshires with a nice bottle of wine over dinner - this is not the place. But its a good location for camp visiting or staying for meetings.
from Boston, Massachusetts
Submitted on 29-07-2016
The Berkshires is a quaint vacation area and my expectations were not high for finding quality lodging. This hotel was brand new, spotless, and quite comfortable. The rooms were well appointed for the business traveler. Conveniently located to Pittsfield and on the main road with lots of dining options nearby. I have stayed twice and the front desk staff and bar/breakfast staff were friendly and efficient.
from New Haven, Connecticut
Submitted on 31-07-2016
Good location in back of Guido's - a wonderful gourmet grocery store, and an excellent location nearby the many Berkshire happenings. Highly recommend this Hilton hotel for all that it offers. We didn't eat in the restaurant but it looked quite nice.
Submitted on 31-07-2016
We were doing our first extended stay in the Berkshires and blindly chose this hotel because of previous good experience with the Hilton brand. It was a great choice. our room was large, with extremely comfortable queen beds, very clean on check-in and kept clean by great service. The desk staff was helpful with clear directions, advice and even providing a place for us to keep our bikes during an night long rain. There are many places to stay in the Berkshires but this location was great: mi... Read more
from New York
Submitted on 31-07-2016
My wife & I, along with another couple spend four days in The Berkshires. We stayed at the Hilton Garden Inn. A beautiful, new hotel. The rooms were large, clean & the service was excellent. It was located within about 20 minutes of Tanglewood, museums, etc. My only complaint were that the pillows were too soft (my head sunk all the way down). We had the breakfast, which was very good (they make you an omelet or eggs of your choice, bacon, sausage, home fries) & there are pastries & breads where... Read more
from Lebanon, New Jersey
Submitted on 31-07-2016
Hotel is less than 1 year old. The location is convenient to the surrounding towns. The entire staff was friendly and seems to enjoy working there. The rooms prices were reasonable for the area and they had the standard Garden Inn Breakfast. I would stay here again.
from Malverne, New York
Submitted on 02-08-2016
Three of us were visiting our grandson at a nearby camp and stayed overnight at the HIlton Garden Inn. The location at the very south end of Pittsfield is convenient to everything. The hotel is very clean, the two rooms we had were spacious and well-appointed. We chose rooms facing the back of the property, which faces a solar panel farm so view isn't pretty but it is quiet. The lobby is spacious and airy. A pitcher of citrus enhanced water and a tray of fresh cookies were offered. There is a s... Read more
from Nags Head, North Carolina
Submitted on 03-08-2016
For our first visit to the Berkshires, we selected the Hilton Garden Inn because of the location, the price, and the age of the facility. What a surprise to find the location perfect for exploring the area, priced at a better value than other options, and offering amenities that far surpassed our expectations. From the welcoming, professional, well-trained staff to the cleanliness of the individual room, we were not disappointed. We both judged the beds VERY COMFORTABLE, the room and bathroom s... Read more
from New York City, New York
Submitted on 03-08-2016
Beautifully appointed, friendly staff, the Hilton Garden Inn is right in the middle of the Berks. When you enter there is fruit infused wayer in tge lobby. In the morning there is fresh coffee.. in the afternoon there are cookies. You can even walk to several restaurants and stoes. Short drive to Lenox and Pittsfield.
from revere, United States
Submitted on 05-08-2016
The location of the hotel was poorly selected because my view out side my window showed an old building. The room was average because the entering door was broken, the sheets were uncomfortable, and the T.V. stand was tilted.
from Clarksville, Maryland
Submitted on 06-08-2016
The Hilton Garden Inn is a 1-year old hotel, so it's very clean and modern. The rooms were very clean and the beds were very comfortable, with really nice pillows/sheets and comfy mattress. The hotel is conveniently located near Lenox, Stockbridge, Lee, and several other Berkshire attractions/towns. On the basis of the above, I highly recommend the hotel and would stay there again. There is a pool and exercise room but we didn't use them. There were some issues, however. Because it's new... Read more
from New York
Submitted on 06-08-2016
Enjoyable stay at very comfortable and well located hotel. We loved the well planned, functional, open lobby and the stylish furnishings. Enjoyed our morning coffee in the outdoor seating area. Highly recommended
from New Jersey
Submitted on 06-08-2016
Comfortable room, hotel overall was very clean with extremely friendly and helpful staff. Great location for a variety of sights in the Berkshires. Enjoyed my stay here and will return next time I'm in the area.
from Pennsylvania
Submitted on 07-08-2016
We had a fine stay at this hotel. The check-in process was easy. The front desk clerks were friendly on both check-in and check out. The room was clean. The air conditioning/heat was an issue. We were either too warm or quite cold. There was no in between. We chose cold and just went to bed - the beds were comfortable and warm. We were just staying overnight, so it was nothing to report or complain about. We left as soon as we awoke. We had been advised not to eat at the hotel, so we did not. Ov... Read more
from Boston, Massachusetts
Submitted on 08-08-2016
We usually stay at another brand but so glad we tried the Hilton Garden Inn. It is a new hotel and looks it. Upscale lobby, nice amenities like pool and laundry facilities, lovely patio area in front and restaurant on site that serves breakfast and dinner. We were on a package so amazing but prices in the Berkshires are high on summer weekends so I would not say that rates are untypical for the area. I also noticed that they had a meeting room and small dining areas for groups. What really matte... Read more
from Upper Marlboro, Maryland
Submitted on 13-08-2016
My husband, daughter and I stayed two nights and enjoyed every minute. Everything closes early in town like 5-6pm. People seem to eat late here like 7:30pm. We were in the hotel more than expected, my daughter and I enjoyed the hot tub and pool as well.
Submitted on 16-08-2016
Beautiful hotel, actually the nicest in Pittsfield. Decent location centrally placed between downtown Pittsfield and Lenox. Only issues are that wifi is extremely weak and cellphone service doesn't exist. Also, it takes about 10 minutes to place omelette order. The chef is never at the counter and you have to constantly yell for them. Other than those issues, I guess the hotel is worth staying at.
from Woods Hole, MA
Submitted on 28-08-2016
This hotel is poorly designed in its public spaces. Tables in dining area are too long and the chairs will not move across the carpet. Food was terrible. Wine on the menu I wanted was gone. Rooms were OK - large and clean. Hotel was very hard to locate from the highway because of poor signage. Way too high a price for the two nights we stayed there and too far from the places we wanted to go to.
from Portland, Maine
Submitted on 29-08-2016
This property is conveniently located on the edge of Lenox. A perfect spot to stay as we visited the both North and South County. Breakfast was excellent. I recommend the omlette. Dinner in the Garden Grill was great as well. Enjoyed the ambiance and the service was fabulous. Pool and Spa was a great place to relax at the end of the day as well. Our room was immaculate. If you visit the Berkshires stay here!
from Pittsburgh, Pennsylvania
Submitted on 02-09-2016
Extremely clean! Close to neighboring attractions. There was road work in front of the hotel, but otherwise was an enjoyable stay. Loved the outdoor seating and fire pit. Always fresh infused water in the lobby.
from Edison, New Jersey
Submitted on 04-09-2016
Excellent all the way around. I would highly recommend this hotel. Staff and management are top shelf and very courteous. I will definitely return to this hotel again and again. The staff remembered my name from a visit three weeks earlier. This is unheard of in 2016!
from New York City, New York
Submitted on 06-09-2016
This hotel is clean, modern and is situated near all of the sites and attractions of the many areas of The Berkshires. The staff was helpful, the room was clean, and the on-site amenities (pool, fitness room, dining, business center) were what you'd expect from a Hilton chain hotel, making our stay very comfortable. I prefer modern comforts of standard hotels to older "quaint" B&Bs. If you do too, then this is the place for you.
from Palmerton, Pennsylvania
Submitted on 09-09-2016
Had stayed here previously a few months ago and experienced the same level of outstanding accommodations and customer service. Rooms were clean and comfortable, dinner and breakfast were very good with varied selections and location ideal.
from Greenfield, Massachusetts
Submitted on 10-09-2016
For the Pittsfield/Lenox area this is probably the best hotel that you will be able to find with this level of quality at this price point. This is a newer hotel with a modern feel that has cozy beds, a quiet environment, good food, and fantastic service. I only enjoyed a one night here, but felt that is was a great value and a comfortable stay. The only downside I can think of is the awkward entrance to the hotel from the main road and the confusing exit from the hotel to the main road. The... Read more
from Pittsfield, Massachusetts
Submitted on 13-09-2016
We are Berkshire County locals who booked a one night stay at the Hilton Garden Inn for our daughter's "Mini Vacation" themed birthday party. I booked the party directly through their sales department with Robin. The booking process was easy and painless. I explained our purpose for "travel" and Robin was more than accommodating. Upon arrival, check-in was super easy and the room was clean and welcoming; the amenities exceeded my expectations! Remembering our desire to utilize the pool, Robin bo... Read more
from New York City, United States
Submitted on 14-09-2016
This new facility right off route 7 is in a nice location. The people were warm and friendly. We got there late but the restaurant was open and the food was excellent. The rooms were spotless and a nice size.
from Westerly, Rhode Island
Submitted on 15-09-2016
Great hotel - one of the best I have ever stayed in. I stay 100+ nights per year in hotels. This hotel has a larger TV [42"] versus the smaller 37" in most hotels - I was in a hotel recently with a 52" TV - now that was REALLY NICE to watch. The TV selection was superb - lots of SPORT channels including NESN and NFL network channel along with the HBO group. The only missing channel was MLB and the other two sports network channels [NHL and NBA] I don't really care about. The location was great -... Read more
from Mullica Hill, United States
Submitted on 15-09-2016
Very nice hotel, with comfortable spacious rooms. Great breakfast service. Welcoming staff. Good internet access. Nice lounge and Conservatory. Great location. Convenient access to restaurants in local area.
from Cambridge, Massachusetts
Submitted on 17-09-2016
The good news is that the hotel is new, well located for a Berkshires visit, and the staff is very friendly and helpful. As to the decor--someone tried to create the feeling of water, which isn't too bad in the lobby, but when you get off the elevator wear your sunglasses... The carpet looks like a psychedelic trip from the 1960's. Fortunately, the rooms are calm with standard decor. The door to the room is unusually heavy--and then doesn't shut tightly when you leave. Make certain it is shut ti... Read more
Submitted on 18-09-2016
The hotel staff is very courteous, professional, and will go out of their way to ensure their customers are satisfied. The hotel is always clean and the restaurant service is great too. I highly recommend this hotel to anyone planning personal or business travel. This is the quietest hotel I've stayed in for over 40 years of travel.
from uk
Submitted on 21-09-2016
Visiting from the UK for a long stay and being very familiar with the area, it was a joy to be able to get to stay here. The staff show other hotels what customer service can be and should be. Hilton management should use this place a role model for training of staff for other hotels that do not come anywhere close the team here. Well done.
from New Jersey
Submitted on 24-09-2016
Stayed here for a night with family. Loved the look of the hotel. Signage from the road is small, but another review alerted is to look for Guido's Market (since they share a drive) because our GPS was a little off. Check-in was a breeze, and the employee at the front desk was welcoming and helpful. Room was very spacious and comfortable, and included a Keurig, microwave, and mini fridge. Tried the restaurant for dinner and was quite pleased. There is also a bar off the lobby. Very please... Read more
from Oregon, USA
Submitted on 24-09-2016
Excellent customer service . Extremely helpful, kind and considerate. Staff was busy but had great attitude with such busy time. Extremely patient with customers who were rude to them. Great place to stay and eat.
from Montclair, New Jersey
Submitted on 25-09-2016
The Hilton Garden Inn is a gorgeous hotel situated in an ideal location. It's a few minutes from downtown Lenox and a few minutes from downtown Pittsfield. The hotel has a very modern decor, but one that is inviting and encourages you to grab a book and just sit in the sun filled lobby for hours. There is a gym and an indoor pool and hot tub. The pool was on the small size. Staff was very nice. Definitely do the breakfast as it's a great deal and there are a lot of selections. The rooms w... Read more
from East Bridgewater, Massachusetts
Submitted on 04-10-2016
Our last stop on a road trip. This was the nicest of the inns that we stayed in. Room was spacious. The check in was excellent and the person waiting on us was friendly and helpful. Cannot say anything negative about this inn.
from Port Jervis, United States
Submitted on 04-10-2016
We found this hotel to be clean, comfortable, and the staff were very friendly, especially Farah, our server at breakfast and dinner. The food was excellent and menu was extensive. It was very convenient to eat at the hotel in the beautiful lobby/dining area. We had adjoining rooms that were large, comfortable and quiet. Thank you for such a wonderful experience! We will be sure to return!
Submitted on 08-10-2016
Gorgeous facility...lobby, is amazingly perfect. Food service: they can't even do bar or coffee service. We arrived late and decided to have dinner in the restaurant. Restaurant was understaffed and inept. Over 90 minutes to get food served. Food was not cooked properly. Fish and chips with soggy sticky crust. They volunteered to comp the food. Breakfast: it was a ZOO! Not enough seating. Quality was fine, but coffee ran out multiple times for 10-15 minutes at a time . H... Read more
from Long Island, New York
Submitted on 11-10-2016
This new hotel did not disappoint. Very modern & clean with a great bar/restaurant. The prices were very competitive and the food was great. The rooms were super comfortable and clean. Kelsey at the front desk was very friendly with a warm smile & very helpful. I would definitely stay here again.
from Queensbury, United States
Submitted on 14-10-2016
Excellent place to stay for the traveling public. Very satisfied with room, staff, etc. Breakfast and Dinner were excellent, with excellent staffing. My only two complaints and one is personal, is that the pillows were to soft and the hotel did not serve lunch.
from West Hartford, Connecticut
Submitted on 17-10-2016
Hotel is modern and clean. Had an issue with the heat in the room which they resolved by moving us to another room and then comping us a breakfast. I think we hit the peak days for seeing color in New England.
from New York City, United States
Submitted on 19-10-2016
The Hilton Garden Inn Lenox-Pittsfield is a find. It is a lovely motel with very accommodating staff. The check in is easy and pleasant, the rooms are lovely, and the cleaning service is excellent. We ate dinner at the restaurant a few times and found the food to be excellent. The ingredients are fresh and the chef does an excellent preparation.
from Huntington, United States
Submitted on 21-10-2016
This is a great facility, staffed by great people, good value. I highly recommend this hotel for business or family visits. Good restaurant/bar in hotel, with more a short distance away - try Mazzeo's within walking distance.
from Belfast, United Kingdom
Submitted on 22-10-2016
Travelling as family from U.K. to see Berkshires. Hotel was new and facilities where top class. I stay in hotels for at least 2 nights a week with work. Bar and restaurant staff were fantastic. My wife needs dairy free food and the chef adapted the special to suit her.
from Camarillo, California
Submitted on 22-10-2016
If you want a great place to stay with a fantastic staff that gives the best service, this is the place. We were there to visit family and to enjoy the fall color. The hotel is very,very clean and the rooms are quite large. The food is very good and the staff is excellent. We will be back.
from Solon, OH
Submitted on 22-10-2016
The hotel is an excellent location and quite reasonable for the region. Facility is comfortable, clean and the staff is helpful and competent. The major Berkshire sites and restaurants are all within an easy drive of the facility.
from Westfield, New Jersey
Submitted on 23-10-2016
This was our first stay at this fairly new hotel in the Berkshires (maybe about a year old ). When you walk in, you are instantly wowed at the impressive lobby. Very high ceilings, a lot of glass and plenty of tables and chairs for hanging out! There is a very active bar area in the evening and a restaurant where they serve breakfast and dinner. The breakfasts are great. They make fresh individual made to order omelettes, pancakes and waffles, they had many varieties of fresh fruits, cereals, ... Read more
from Laguna Hills, California
Submitted on 26-10-2016
The staff was great, room was clean, facilities were fantastic! For the price I couldn't find a better stay and its centrally located in Berkshire county. The manager Shani and her staff were extremely friendly and accommodating!
from Durham, United Kingdom
Submitted on 29-10-2016
The Hilton Garden Inn Lenox-Pittsfield is a find. Would definitely stay there again if in the area. A lovely hotel with very friendly and cheerful staff. The rooms are clean and a very comfy bed. Dinner was good.
from Winner, South Dakota
Submitted on 30-10-2016
We stay at a lot of Hilton Gardens and they are required to follow the Hilton Brand in dining etc. This one does that but the Chef is allowed to prepare specials. Ed, the Chef, prepared Veal Chops with Brie mashed potatoes. It was absolutely fantastic. Would gladly drive a few miles off I-90 for another meal like that!
from New York, United States
Submitted on 10-11-2016
Nicely reflects the character and services of Hilton Garden hotels; however, it comes with a snide bartender. Unfortunately, it is sort of hidden upon a hillside, and the entrance is poorly marked. Once you find it, you'll be satisfied with the front desk, the rooms and breakfast. However, check your beverage glass from the bar for cleanliness - mine had lipstick and was served with snide comments by the bartender who objected to my request for a fresh remake of my martini rather than her use... Read more
from roslindale, ma
Submitted on 25-11-2016
I was able to find both childcare and pet care at the last minute, so I took a drive out to the Berkshires. I arrived after the pool had closed as had the kitchen, but the gorgeous king sized bed and fluffy to perfection towels were more than enough amenities for me. The bar stays open later than the kitchen, and the bartender was friendly, attentive, funny and easygoing. And the shower. This single mom hadn't experienced such a clean bathroom with that kind of water pressure for the better ... Read more
from London, United Kingdom
Submitted on 29-11-2016
Beautiful hotel, extremely clean and tidy just as we would like it, friendly staff who made us feel at home, food was lovely, would defo recommend. Great value for money, we would love to come back some day.